Kentico Web Content Management Overview

Kentico offers a hybrid headless DXP for creating engaging digital experiences. Businesses can elevate their digital marketing and commerce efforts with this platform.

Use Cases

Customers recommend Content Management, Engagement Management, Workflow Management, as the business use cases that they have been most satisfied with while using Kentico Web Content Management.

Other use cases:

  • Communication Management
  • Helpdesk Management
  • Digital Marketing
  • Campaign Management
  • Training & Onboarding
  • Social Media Management
  • Collaboration
See all use cases See less use cases

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Kentico Web Content Management.

Other priorities:

  • Improve Digital And Social Presence
  • Enter New Markets Internationally Or Locally
  • Increase Sales & Revenue
  • Improve ROI
  • Scale Best Practices
  • Build Brand Awareness
  • Grow Market Share
  • Improve Efficiency
  • Improve Brand Engagement
  • Shorten Ramp Up Time
  • Launch New Products
  • Reduce Bounce
  • Establish Thought Leadership
  • Manage Risk
See all business priorities See less business priorities

Kentico Web Content Management Use-Cases and Business Priorities: Customer Satisfaction Data

Kentico Web Content Management works with different mediums / channels such as Website.

Kentico Web Content Management's features include Templates, Widgets, Personalization, etc. and Kentico Web Content Management support capabilities include Phone Support, Email Support, 24/7 Support, etc. also Kentico Web Content Management analytics capabilities include Custom Reports, and Analytics.

Reviews

"We initially found it difficult to find a successor to replace our custom-built CMS, but while reviewing Kentico, we quickly realized we had a winner" - Joe Sparacio

Peer review evidence (same sources as the product rating summary)

"...The have an ever improving EMS version where you can do lots of marketing related things like Content Personalisation, Marketing Automation, A/B Testing,..." Peer review by Ilesh M., Internet
"...Croke Park used Kentico Xperience to create a digital experience that would engage a diverse audience and improve the online experience...." Case Study Croke Park
"...Business and organizations with many departments can easily create workflows that would assist in content creation by the departments that have intimate knowledge about the information they're writing about, yet final editing and publishing can be left to others in the company for proper review and editing...." Peer review by Tim Gluth, Digital Solutions and Emerging Media Manager, RCNewb.com

Kentico Web Content Management, Strapi, DialogsCMS, WeTransfer, Butter CMS, etc., all belong to a category of solutions that help Content Management Systems. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Kentico Web Content Management

Top Industries

  • Non-Profit Organization Management
  • Education
  • Information Technology and Services

Popular in

  • Mid Market
  • Small Business
  • Enterprise

Kentico Web Content Management is popular in Non-Profit Organization Management, Education, and Information Technology And Services and is widely used by Mid Market, Small Business, and Enterprise.

Kentico Web Content Management Customer wins, Customer success stories, Case studies

How does Kentico Web Content Management facilitate Content Management?

What Are the key features of Kentico Web Content Management for Engagement Management?

What benefits does Kentico Web Content Management offer for Workflow Management?

Why is Kentico Web Content Management the best choice for Communication Management?

How can Kentico Web Content Management optimize your Helpdesk Management Workflow?

11 buyers and buying teams have used Cuspera to assess how well Kentico Web Content Management solved their Content Management Systems needs. Cuspera uses 3247 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Content Management Systems needs.

CUSTOMERS TESTIMONIALS
Kentico Web Content Management testimonial

Joe Sparacio

Global Web Manager

Roland

We initially found it difficult to find a successor to replace our custom-built CMS, but while reviewing Kentico, we quickly realized we had a winner Testimonial By Joe Sparacio
Kentico Web Content Management testimonial

Jill Sargent

Programme Manager

Marshalls

Kentico support and consulting helped us enormously with the technical aspect of the upgrade, supporting our key developers and offering assistance when required. The project could have taken 3 months or longer without the specific input of Kentico consulting and as a result we managed to perform t...he upgrade in less than four weeks, creating sufficient time to work on other strategic projects.

Testimonial By Jill Sargent
Kentico Web Content Management testimonial

Obelia Tait

Director

Tait Network

With its feature-rich functionality, easy-to-use content management capabilities, and competitive price, Kentico offered the best CMS on the market. The website enables the Haig Park team to be genuinely independent of developers. It allows the development team and Haig Park Experiments team to mov...e at speed, and it was critical to the successful, on-time delivery of the website.

Testimonial By Obelia Tait
CUSTOMERS TESTIMONIALS
Kentico Web Content Management testimonial

Joe Sparacio

Global Web Manager

Roland

We initially found it difficult to find a successor to replace our custom-built CMS, but while reviewing Kentico, we quickly realized we had a winner Testimonial By Joe Sparacio
Kentico Web Content Management testimonial

Jill Sargent

Programme Manager

Marshalls

Kentico support and consulting helped us enormously with the technical aspect of the upgrade, supporting our key developers and offering assistance when required. The project could have taken 3 months or longer without the specific input of Kentico consulting and as a result we managed to perform t...he upgrade in less than four weeks, creating sufficient time to work on other strategic projects.

Testimonial By Jill Sargent
Kentico Web Content Management testimonial

Obelia Tait

Director

Tait Network

With its feature-rich functionality, easy-to-use content management capabilities, and competitive price, Kentico offered the best CMS on the market. The website enables the Haig Park team to be genuinely independent of developers. It allows the development team and Haig Park Experiments team to mov...e at speed, and it was critical to the successful, on-time delivery of the website.

Testimonial By Obelia Tait
 

Kentico Reports AIRA Customer Adoption Nearly Quadruples in the First Half of 2026

Kentico reports a significant increase in customer adoption of its AI-powered marketing assistant, AIRA, and the Agentic Marketing Suite. The adoption has nearly quadrupled, with a 292% growth in cus...tomer base and a 220% increase in monthly active users. These tools help marketers streamline content operations and integrate AI into their workflows, enhancing productivity and campaign performance.

Read on →
 

Australian Institute of Architects Acumen Practice Notes

The Australian Institute of Architects migrated its Acumen Practice Notes website to Xperience by Kentico, facilitated by DDSN Interactive. This migration addressed operational risks from an outdated... platform, enhancing user experience with a modern design, improved accessibility, and efficient content management. The project was completed in five weeks, significantly improving site performance and usability for members.

Read on →
 

Cockburn ARC - Government Administration - Medium

Perth, Australia

Xperience by Kentico helped Cockburn ARC upgrade their website for better accessibility and easier content management. The new platform made updates faster and reduced duplicated content. A custom mo...dule let staff manage pool schedules directly in the CMS. The site’s accessibility score improved from 76% to 90%. Sessions increased by 61.2% and engaged sessions by 61.8% year over year.

 

YMCA of Metropolitan Chicago - Non Profit Organization Management - Medium

Chicago, USA

Kentico helped YMCA of Metropolitan Chicago launch a new digital platform. The new site unified registrations and content, making it easier for members to join and register for programs. The YMCA int...egrated third-party systems for payments, bookings, and security. In just four months, the new e-shop generated $387,000 in online purchases. The site saw a 38% increase in users and an 18% rise in page views year over year. Members now enjoy a smoother, more accessible online experience.

 

UniCredit Bank - Banking - Large

Prague, Czech Republic

Xperience by Kentico helped UniCredit Bank double its conversion rate in just two months. The marketing team used Kentico to build a flexible campaign landing page, replacing their old, rigid CMS. Cl...ick-through rates jumped from 12% to 25.4%. The new platform let marketers work independently, cut IT reliance, and quickly test new ideas. This led to more new account openings and better user engagement.

 

TowneBank - Banking - Large

Suffolk, USA

TowneBank switched from Sitecore to Kentico to cut costs and improve their website. Editors now publish content faster and with less IT help. The new site has better tools for both users and staff, i...ncluding location search and online banking forms. Third-party integrations like DocuSign and Google Maps make the site more useful. The biggest win was fewer calls to the call center, showing a better user experience.

Frequently Asked Questions (FAQ)

What buyers ask before choosing Kentico Web Content Management

What is Kentico Web Content Management?

Kentico is a Web Content Management and online marketing platform for building websites and optimize digital customers’ experiences across multiple channels. It helps to optimize time and assets to achieve more to improve digital and social presence and enhance customer relationships.

Kentico’s Campaign Management features, including Advanced Email Marketing and Marketing Automation, allow marketers to release their creative potential and run powerful campaigns that convert prospects into customers.

The Kentico all-in-one CMS platform helps users to develop websites quickly. Its built in with, security measures including authentication and permissions which gives a stable, extensible, and versatile platform that is easy to use both on premise and in the cloud.

What is Kentico Web Content Management used for?

Kentico Web Content Management is a Content Management Systems Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Content Management, Engagement Management and Workflow Management .

What are the top features of Kentico Web Content Management?

Templates, Widgets and Personalization are some of the top features of Kentico Web Content Management.

Who uses Kentico Web Content Management?

Kentico Web Content Management is used by Non-Profit Organization Management, Education and Information Technology And Services among other industries.

What are Kentico Web Content Management alternatives?

Strapi, DialogsCMS, WeTransfer and Butter CMS are popular alternatives for Kentico Web Content Management.

Where is Kentico Web Content Management located?

Kentico Web Content Management is headquartered at East Coast, New England, Northeastern US.
lightning

Peers used Kentico Web Content Management for content management and engagement management

Kentico Web Content Management Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.24/5 ★

Read Reviews (11)
Custom Reports

4.22/5 ★

Read Reviews (509)
Analytics

4.02/5 ★

Read Reviews (143)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.24/5 ★

Read Reviews (11)
Custom Reports

4.22/5 ★

Read Reviews (509)
Analytics

4.02/5 ★

Read Reviews (143)

Software Failure Risk Guidance

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for Kentico Web Content Management

Overall Risk Meter

Low Medium High

Top Failure Risks for Kentico Web Content Management

Kentico Software, LLC News

Product

Organizations Urged to Patch Actively Exploited Cisco, Kentico, and Zimbra Vulnerabilities

The U.S. Cybersecurity and Infrastructure Security Agency (CISA) has identified a critical vulnerability in Kentico Xperience, labeled CVE-2025-2749, which involves path traversal and arbitrary file upload, allowing remote code execution. Organizations are urged to patch this flaw, as it is actively exploited, to prevent potential security breaches.

Product

Kentico Unveils Major AI Leap Bringing Agentic AI Workflows to Marketing Teams - The Desert Sun

Kentico Unveils Major AI Leap Bringing Agentic AI Workflows to Marketing Teams - The Desert Sun

Product

Kentico unveils AIRA agents to transform marketing work - eCommerceNews Australia

Kentico has launched the AIRA Agentic Marketing Suite, featuring AI agents integrated into its Xperience platform to enhance marketing workflows. The suite includes specialized agents like Content Strategist, aimed at refining content strategies. This launch represents a shift towards AI-driven, agent-led workflows embedded in existing marketing operations, reducing reliance on third-party integrations and enhancing efficiency.

Kentico Software, LLC Profile

Company Name

Kentico Software, LLC

Company Website

https://www.kentico.com/

Year Founded

2004

HQ Location

East Coast, New England, Northeastern US

Employees

101-250

Social

Financials

PRIVATE