Comparison Summary
Introducing Comm100 and JivoChat
Comm100, JivoChat, ProProfs Chat, Velaro Platforms, etc., belong to a category of solutions that help Live Chat. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Comm100 covers Engagement Management with Chat, Customer Feedback Management with Chat, Helpdesk Management with Chat, Knowledge Management, etc.
JivoChat focuses on Engagement Management with Mobile, Rating And Review Management with Chat, Contact List Management with Social Media, Conversion Management with Social Media, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Comm100: Omnichannel Customer Experience Platform | Live Chat ...
JivoChat: Live Chat Software for Websites
Financials
PRIVATE
PRIVATE
Business Need
Total Processes
(we found evidences for)
30
33
Total Goals
(we found evidences for)
8
6
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Scale best practices
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Enhance customer relationships
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Increase sales & revenue
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Acquire customers
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Improve internal communications
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Improve ROI
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Launch new products
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Improve brand engagement
- See 5 more
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Increase sales & revenue
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Enhance customer relationships
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Acquire customers
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Improve internal communications
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Grow market share
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Improve digital and social presence
- See 3 more
Top Channels
Channels Used
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website
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chat
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social media
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mobile
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Facebook
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phone calls
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e-mail
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mobile app
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Facebook page
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offline
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Instagram
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point of sale
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promotions
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user generated content
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blogs
- See 12 more
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website
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chat
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social media
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mobile
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Facebook
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phone calls
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e-mail
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mobile app
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Facebook page
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offline
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Instagram
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point of sale
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promotions
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user generated content
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blogs
- See 12 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
