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Compare Capsule CRM vs Scratchpad

Failure Risk Guidance Security Report ?

Failure Risk for Capsule CRM low Failure Risk for Scratchpad medium
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Comparison Summary

For Capsule CRM vs Scratchpad comparison, Our AI algorithm looked at 2016 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Capsule CRM and Scratchpad to solve their respective business needs.

Pros and cons of Capsule CRM and Scratchpad

Capsule CRM is more suited to businesses that require Contact List Management and Engagement Management with E-Mail where as Scratchpad is focused towards Forecasting and Workflow Management .

logo Capsule CRM

Focus area

Software Failure Risk

  • low

logo Scratchpad

Focus area

Scratchpad is better than Capsule CRM for

Software Failure Risk

  • medium

About

Capsule CRM | Build stronger customer relationships, make more sales and save time.

Fastest experience to update Salesforces

Financials

SERIES B

Business Need

Total Processes
(we found evidences for)

53

46

Total Goals
(we found evidences for)

7

6

Top Processes

Evidences indicate better relative satisfaction

contact list management

Read Reviews (53)

Read Reviews (6)

contacts history

Read Reviews (8)

Read Reviews (0)

tracking contacts

Read Reviews (5)

Read Reviews (0)

creating contact list

Read Reviews (4)

Read Reviews (2)

engagement management

Read Reviews (20)

Read Reviews (25)

engaging and following up

Read Reviews (14)

Read Reviews (22)

forecasting

Read Reviews (18)

Read Reviews (63)

workflow management

Read Reviews (16)

Read Reviews (46)

sales document management

Read Reviews (13)

Read Reviews (5)

proposal & quote management

Read Reviews (10)

Read Reviews (1)

contract management

Read Reviews (2)

Read Reviews (3)

lead tracking

Read Reviews (12)

Read Reviews (1)

communication management

Read Reviews (10)

Read Reviews (2)

tracking & monitoring communications

Read Reviews (5)

Read Reviews (0)

sending & publishing communications

Read Reviews (3)

Read Reviews (2)

pipeline management

Read Reviews (8)

Read Reviews (41)

opportunity management

Read Reviews (5)

Read Reviews (9)

social media management

Read Reviews (5)

Read Reviews (1)

social media analytics

Read Reviews (3)

Read Reviews (0)

monitoring social media

Read Reviews (2)

Read Reviews (0)

helpdesk management

Read Reviews (5)

Read Reviews (9)

generation of new leads

Read Reviews (3)

Read Reviews (1)

account management

Read Reviews (3)

Read Reviews (4)

relationship management

Read Reviews (2)

Read Reviews (0)

conversion management

Read Reviews (2)

Read Reviews (3)

customer case management

Read Reviews (2)

Read Reviews (2)

training & onboarding

Read Reviews (1)

Read Reviews (23)

segmentation and targeting

Read Reviews (1)

Read Reviews (3)

business development

Read Reviews (1)

Read Reviews (3)

promotion management

Read Reviews (0)

Read Reviews (2)

discount management

Read Reviews (0)

Read Reviews (2)

meeting management

Read Reviews (0)

Read Reviews (2)

sales call management

Read Reviews (0)

Read Reviews (2)

meeting management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Increase sales & revenue

  • Acquire customers

  • Enhance customer relationships

  • Improve stakeholder relations

  • Improve ROI

  • Improve internal communications

  • Scale best practices

  • See 4 more

  • Scale best practices

  • Increase sales & revenue

  • Improve ROI

  • Launch new products

  • Acquire customers

  • Enhance customer relationships

  • See 3 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • website

  • offline

  • social media

  • games

  • chat

  • LinkedIn

  • on premises

  • promotions

  • See 7 more

  • phone calls

  • e-mail

  • website

  • offline

  • social media

  • games

  • chat

  • LinkedIn

  • on premises

  • promotions

  • See 7 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting