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Compare Calabrio ONE vs Aloware

Comparison Summary

For Calabrio ONE vs Aloware comparison, Our AI algorithm looked at 1598 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Calabrio ONE and Aloware to solve their respective business needs.

Pros and cons of Calabrio ONE and Aloware

Calabrio ONE is more suited to businesses that require Sales Call Management with Phone Calls and Engagement Management with Phone Calls where as Aloware is focused towards Sales Call Management with Phone Calls and Communication Management with Phone Calls .

Both Calabrio ONE and Aloware are Contact Center Software software, peers recommend Calabrio ONE for forecasting where as Aloware is more known for call transcription and communication management .

logo Calabrio ONE

Focus area

Calabrio ONE is better than Aloware for

Software Failure Risk

  • low

logo Aloware

Focus area

Aloware is better than Calabrio ONE for

Software Failure Risk

  • low

About

Contact Center Workforce Optimization | Calabrio ONE

aloware.com - Modern Contact Center

Financials

M&A

SEED

Business Need

Total Processes
(we found evidences for)

34

31

Total Goals
(we found evidences for)

7

5

Top Processes

Evidences indicate better relative satisfaction


sales call management


engagement management

engaging and following up



helpdesk management


products & pricelist management



contact list management


customer feedback management

measuring customer satisfaction


communication management

tracking & monitoring communications

sending & publishing communications


competitive intelligence


lifetime value management


workflow management




training & onboarding




sales document management




social media analytics


social media management

social media analytics



generation of new leads


Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Grow market share

  • Improve consistency

  • Scale best practices

  • Improve efficiency

  • Enter new markets internationally or locally

  • See 4 more
  • Acquire customers

  • Increase sales & revenue

  • Improve efficiency

  • Improve ROI

  • Improve consistency

  • See 2 more

Top Channels

Channels Used

  • phone calls

  • text SMS

  • e-mail

  • chat

  • Slack

  • social media

  • omnichannel

  • mobile

  • Facebook

  • See 6 more
  • phone calls

  • text SMS

  • e-mail

  • chat

  • Slack

  • social media

  • omnichannel

  • mobile

  • Facebook

  • See 6 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting