Builder Prime: Use-Cases, Insights and Reviews | 2025 Cuspera

Name: Builder Prime
Brand: Builder Prime
Rating: 4.42 (246 reviews)

4.42 5

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

Best CRM and Project Management Software for Contractors

Builder Prime Overview

Builder Prime is a CRM and business management software designed specifically for contractors in the home improvement sector. It serves as a comprehensive tool to manage and expand business operations efficiently. This platform offers features that enhance customer interactions and streamline lead management, helping contractors focus on business growth. Builder Prime's user-friendly interface is tailored for home improvement companies, providing seamless integration from lead acquisition to customer referral. A notable aspect is its ability to double business growth, as claimed by users. The software emphasizes delivering consistent, high-quality customer experiences, making it a go-to solution for contractors aiming to enhance their service delivery and expand their clientele effectively.

Use Cases

Customers recommend Sales Document Management, Lead Tracking, Lead Management, as the business use cases that they have been most satisfied with while using Builder Prime.

Other use cases:

Engagement Management
Order Management
Payment Management
Relationship Management
Contacts History
Workflow Management
Pipeline Management

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Business Priorities

Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Builder Prime.

Other priorities:

Acquire Customers

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Builder Prime Use-Cases and Business Priorities: Customer Satisfaction Data

Builder Prime works with different mediums / channels such as E-Mail.

Builder Prime's features include Recording. and Builder Prime support capabilities include 24/7 Support, Phone Support, Chat Support, etc. also Builder Prime analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Lead tracking, Sales pipeline management and production management...." Peer review by John K., Founder, Construction

Builder Prime, SalesRabbit, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Builder Prime is cloud-based CRM and project management software for contractors, designed to save time and increase earnings. It helps win more jobs efficiently.

Popular Business Setting

for Builder Prime

Top Industries

Construction
Design

Popular in

Small Business

Builder Prime is popular in Construction, and Design, and is widely used by Small Business,

Comprehensive Insights on Builder Prime Use Cases

How can Builder Prime optimize your Sales Document Management Workflow?

How can Builder Prime optimize your Lead Tracking Workflow?

How does Builder Prime address your Lead Management Challenges?

What benefits does Builder Prime offer for Engagement Management?

What solutions does Builder Prime provide for Order Management?

13+ more Business Use Cases

70 buyers and buying teams have used Cuspera to assess how well Builder Prime solved their CRM needs. Cuspera uses 246 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

Case Studies

Construction

CASE STUDY Bath Fitter Tampa Bay

Builder Prime helped Bath Fitter Tampa Bay fix their broken job tracking and customer management. The team used to miss follow-ups and got bad reviews. Builder Prime gave them one place to see every ...customer’s journey. The team now follows up on time and keeps customers happy. Bad reviews dropped to almost zero. Staff found the new system easy to use and now work more efficiently.

Consumer Services

CASE STUDY Xano521

Builder Prime Payments helped Xano521 fix slow payments and boost sales. Xano521 had trouble with QuickBooks and manual payment work. Builder Prime Payments automated payments, synced with QuickBooks..., and made refunds easy. Xano521 saw a 45% monthly sales increase, 37% higher average sales, and a 97% jump in paid amounts. Staff saved time and customers were happier.

Construction

CASE STUDY Mr. Roofing

Builder Prime helped Mr. Roofing fix disorganized communication and manual outreach. The company used Builder Prime’s CRM, estimate tools, and CompanyCam integration. This made communication smooth a...nd estimates more professional. Mr. Roofing saw a 33% increase in contracts sold, 29% sales growth, and a 6% rise in contract value. In five weeks, they sold over 750 contracts.

Construction

CASE STUDY Privacy Fence Company of West Michigan

Builder Prime helped Privacy Fence Company of West Michigan fix reporting and lead management problems. The company switched from Jobber to Builder Prime for better data and support. Builder Prime ga...ve them real-time profit tracking and easy reporting. They saw a 30% increase in close rates, a 35% rise in net sales per lead issued, and doubled jobs sold. Their gross profit margin jumped from 15% to 47%.

Construction

CASE STUDY Revival Concrete Coatings

Builder Prime Payments helped Revival Concrete Coatings fix slow, manual payment processes. The company used to wait 5 to 7 days for payments, hurting cash flow and profits. Builder Prime automated p...ayments, let customers pay by credit card or ACH, and passed credit card fees to customers. Now, payments finish in 1 day. Sales went up by 63%. Contracts processed increased by 81%. Customers found the new payment system easy and secure.

Construction

CASE STUDY Johnny Gazoo

Builder Prime helped Johnny Gazoo manage three companies: All American Fence, What A Fence, and Ironclad Roofing & Windows. Before Builder Prime, they struggled with disorganized operations and too m...any tools. Builder Prime’s all-in-one business management platform brought everything into one place. The setup was easy, and the support team was helpful. After using Builder Prime, their close rate went up by 68%. Annual revenue nearly doubled from $1.5 million to $3.7 million. The sales team became more efficient and happier with their workflow.