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Bigcontacts CRM vs Microsoft Dynamics 365 for Sales: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Bigcontacts CRM vs. Microsoft Dynamics 365 for Sales is based on a specific set of business needs and context. The comparison uses 6787 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Bigcontacts CRM and Microsoft Dynamics 365 for Sales

Bigcontacts CRM, Microsoft Dynamics 365 for Sales, Capsule CRM, GoldMine Premium CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Bigcontacts CRM covers Contact List Management with E-Mail, Engagement Management with Phone Calls, Helpdesk Management, Communication Management with E-Mail, etc.

Microsoft Dynamics 365 for Sales focuses on Engagement Management, Contact List Management, Lead Tracking with E-Mail, Sales Document Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Bigcontacts CRM

Focus area

Software Failure Risk

  • low

logo Microsoft Dynamics 365 for Sales

Focus area

Microsoft Dynamics 365 for Sales is better than Bigcontacts CRM for

Software Failure Risk

  • low

About

BIGContacts | CRM and email marketing app for small businesses

Sales Force Automation | Microsoft Dynamics 365

Age

1975

Financials

PRIVATE

IPO

Business Need

Total Processes
(we found evidences for)

49

97

Total Goals
(we found evidences for)

3

14

Top Processes

Evidences indicate better relative satisfaction


contact list management

creating contact list


helpdesk management


engagement management

engaging and following up


communication management

sending & publishing communications

tracking & monitoring communications


sales call management

meeting management


campaign management

campaign analytics


social media management

social media analytics

monitoring social media



generation of new leads




lead qualification

lead qualification: demographic


products & pricelist management


training & onboarding



conversion management


sales document management

proposal & quote management

contract management




opportunity management






workflow management


relationship management


pipeline management



follower management


business development




account management


creating knowledge base



knowledge management

creating knowledge base


customer case management


competitive intelligence



lifetime value management



customise loyalty program


identify target customers


loyalty management

customise loyalty program

identify target customers






measuring customer satisfaction


customer feedback management

measuring customer satisfaction



sales quota management


create learning path


courses & assessment

create learning path


revenue cycle management


billing and invoice management


sales review & feedback


license management


community building




social media marketing


Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve ROI

  • Improve efficiency

  • Improve internal communications

  • Scale best practices

  • Improve visibility

  • Improve stakeholder relations

  • Grow market share

  • Increase customer life time value

  • Launch new products

  • Manage risk

  • Enter new markets internationally or locally

  • See 11 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • offline

  • point of sale

  • website

  • on premises

  • social media

  • mobile

  • mobile app

  • games

  • promotions

  • blogs

  • user generated content

  • out of home

  • brochure

  • Facebook

  • review sites

  • Amazon

  • video

  • events

  • trade shows

  • newsletter

  • LinkedIn

  • See 20 more
  • e-mail

  • phone calls

  • offline

  • point of sale

  • website

  • on premises

  • social media

  • mobile

  • mobile app

  • games

  • promotions

  • blogs

  • user generated content

  • out of home

  • brochure

  • Facebook

  • review sites

  • Amazon

  • video

  • events

  • trade shows

  • newsletter

  • LinkedIn

  • See 20 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

low

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medium

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Integration Risk

medium

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low

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Migration Risk

low

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medium

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Business Setting