Act-On and Campaign Monitor, An In-Depth Comparison 2026

Comparison Summary

Act-On: Marketing automation enables personalized workflows and exceptional brand experiences. It drives remarkable engagement for marketers.

Campaign Monitor: Campaign Monitor is a cloud-based email marketing tool offering features like A/B Testing, Auto-Responders, and Dynamic Content. It helps entrepreneurs design newsletters, manage subscriptions, and enhance customer engagement.

This comparison report of Act-On vs. Campaign Monitor is based on a specific set of business needs and context. The comparison uses 32386 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Act-On and Campaign Monitor

Act-On, Salesforce Account Engagement (Formerly Pardot), Sharpspring, etc., belong to a category of solutions that help Marketing Automation, whereas Campaign Monitor, Kit (formerly ConvertKit), Constant Contact, etc., belong to a category of solutions that help Email Marketing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Act-On covers Engagement Management with E-Mail, Communication Management with E-Mail, Campaign Management with E-Mail, Social Media Management with Social Media, etc.

Campaign Monitor focuses on Campaign Management with E-Mail, Communication Management with E-Mail, Engagement Management with E-Mail, Social Media Management with Social Media, etc.

"We needed a platform to streamline email process while marrying best practices and data to deliver a unique customer experience. " - Jen Twersky

"We wanted an email marketing solution that directly integrated with Salesforce. But more importantly, we wanted a simple solution for getting critical information out to people when they need it most. With Campaign Monitor, we accomplish all of that... and more. " - Lesli Nordstrom

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.

Act-On and Campaign Monitor: Best activities based on customer satisfaction


Act-On in Action: Unique Activities

How does Act-On address your Engagement Management Challenges?
Act On Engagement Management helps track customer engagement and automate email campaigns to follow up with customers and prospects. The platform provides valuable insights into customer behavior by tracking email opens, clicks, and website visits. Although the platform is effective at engaging customers, there is room for improvement in its ability to provide personalized engagement experiences.
"...We are able to track and follow up leads within new sales but also maintain a good relationship with existing customers...." Peer review by Mikaela Kjell, Consultant/ Client Advocate Marketing Automation, Element AB
What Are the key features of Act-On for Communication Management?
Act-On effectively automates communication tasks such as email marketing and social media publishing. The platform streamlines interaction with customers and prospects by tracking their interests and providing personalized communications. Act-On is ideal for businesses with high email volume but is not suited for those with limited communication needs.
"...ActOn has given us the power through its software to increase engagement each time we send an email...." Peer review by Rick J, Process Consultant / Marketing Campaigns, Insurance
How efficiently Does Act-On manage your Social Media Management?
The platform provides a comprehensive suite of tools for managing social media, including tracking, analytics, and engagement features. Users can create landing pages, track website visitors, and analyze social media performance. While the platform offers a variety of tools, its reporting and data analytics capabilities are limited.
"...Landing Page Design, Development, and Deployment as well as tracking and social sharing...." Peer review by John Bersentes, Vice President, Business Development, TMP Government
What Are the key features of Act-On for Generation Of New Leads?
Act-On is a marketing tool that helps generate leads from various sources. It uses email campaigns, web forms, and user actions to attract new prospects. nAct-On helps nurture leads through lead scoring and educational email campaigns, which helps qualify them for sales.nAct-On does not track revenue conversions, limiting the ability to assess campaign return on investment.
"...Together with Act-On we help our clients to facilitate the next level in B2B marketing / lead generation...." Peer review by Amber Taal, Senior Online Marketing Consultant, ProSpex

Campaign Monitor in Action: Unique Activities

What solutions does Campaign Monitor provide for Campaign Management?
The tool provides a user-friendly interface for designing and sending email campaigns, and it simplifies the process of analyzing campaign performance. The service caters to businesses with a strong need for templated email designs and large-scale email blasts. The service lacks phone-based customer support.
"...If all you're looking for is a way to manage your email campaigns in one place, this is it!..." Peer review by Amanda L, Founder, Marketing and Advertising
How can Campaign Monitor enhance your Contact List Management process?
Campaign Monitor facilitates easy management of contact lists, allowing for the creation and editing of campaigns as well as the uploading of contacts. The platform enables sending test emails and checking personalization using real contact list examples. Contact management is list-based, lacking the ability to track contacts by group.
"...keeping current and past customers in the loop of new products and updated info, putting feelers out, and promoting specials...." Peer review by Justyn T, Owner, Food & Beverages

Top Processes

Customer evidence for the processes each product supports. Click Read Reviews to open peer feedback.

Evidences indicate better relative satisfaction


communication management

sending & publishing communications

tracking & monitoring communications


engagement management

engaging and following up

engaging with scheduling & cadence



social media management

social media analytics

scheduling post to social media

monitoring social media

engaging on social media

managing social media account


generation of new leads





content publishing

searching for content



contact list management

creating contact list





training & onboarding


helpdesk management


social media marketing


lead qualification

lead qualification: behavioural

lead qualification: firmographic

lead qualification: technographic



workflow management


segmentation and targeting


competitive intelligence


identify target customers

customise loyalty program



sales document management

contract management

proposal & quote management


customer feedback management

measuring customer satisfaction

measuring net promoter score





outbound marketing



personalized marketing


conversion management



business development


knowledge management




conference call management


products & pricelist management


relationship marketing



lifetime value management


sales review & feedback



trade show marketing


performance management


advocacy management



revenue cycle management



international marketing



follower management


relationship management






subscription management


courses & assessment

create learning path


database marketing


rating and review management


sales call management






promotion management





geographic segmentation


customer case management



Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Improve ROI

  • Increase sales & revenue

  • Grow market share

  • Scale best practices

  • Enter new markets internationally or locally

  • Build brand awareness

  • Improve digital and social presence

  • Improve brand engagement

  • Launch new products

  • Improve internal communications

  • Establish thought leadership

  • Improve visibility

  • Reduce bounce

  • Improve efficiency

  • Increase customer life time value

  • Improve consistency

  • Improve stakeholder relations

  • Shorten ramp up time

  • Improve navigation

  • See 18 more
  • Acquire customers

  • Improve ROI

  • Increase sales & revenue

  • Enhance customer relationships

  • Scale best practices

  • Enter new markets internationally or locally

  • Improve brand engagement

  • Build brand awareness

  • Launch new products

  • Grow market share

  • Improve internal communications

  • Establish thought leadership

  • Reduce bounce

  • Increase customer life time value

  • Improve digital and social presence

  • Improve stakeholder relations

  • Improve efficiency

  • Improve consistency

  • See 15 more

Business Setting

Act-On Campaign Monitor
Peer score 4.4 4.3
Peer insights 17440 14946
Top industries
Marketing And Advertising 18.0%
Computer Software 17.0%
Information Technology And Services 13.0%
Marketing And Advertising 24.0%
Education 16.0%
Sports 7.0%
SMB and Mid-Market 83.0% 78.0%
Enterprise 17.0% 22.0%
Pricing Act-On Campaign Monitor

News

Latest Act-On news

Banzai International proposes rebrand to Parabolic Technologies

Banzai International plans to rebrand as Parabolic Technologies, pending shareholder approval. The company will also restructure into three divisions: ConnectAndSell for AI sales acceleration, Banzai for Demio and OpenReel platforms, and CreateStudio for AI video content creation. New Nasdaq ticker symbols PARA and PARAW are set for August 7, 2026.

05/08/2026 - source

Latest Campaign Monitor news

Campaign Monitor Launches Marketing Studio, Bringing - GlobeNewswire

Campaign Monitor has launched Marketing Studio, a new campaign creation experience that integrates five capabilities: Email Workspace, Creative Lab, Translation, Brand Hub, and Social Suite. This tool is designed to streamline campaign creation for small marketing teams and solopreneurs, enabling them to manage branding, translation, and social publishing within a single platform.

08/09/2026 - source