cuspera logo CUSPERA

Reviews and Reputation Management Software 2023: Complete Guide - Page 3

Online Reputation Management is the act of monitoring, influencing, growing, and managing what’s being said about a brand or a business or a person online. This is also about digital perception management. Maintaining a positive reputation is a key aspect of a digital marketing strategy.

Learn why Online Reputation Management is important for business and how to choose the right software

Know more about this category

What is the right solution for you depends on your business context and needs. Let us help you firm up your needs and find you the right-fit solutions. Get your personalized assessment report now!

Read more about how companies in different industries are using Reviews and Reputation software to drive results.

Read more about the latest news and updates in Reviews and Reputation.

Updated By Cuspera

Last updated: Aug 29, 2023

Which of these 139 Reviews and Reputation software fit your needs?

wyz, your personal AI advisor

Get AI-generated right fit software based on peer experience in just a minute.

139 Reviews and Reputation Software

NiceJob Icon

NiceJob

4.83
★★★★★
★★★★★

Get More Reviews, Build a Great Reputation.

Read Reviews

NiceJob a reputation management tool is the easiest way to get more reviews and build a reputation. It creates social media buzz, improves SEO, and win more sales. It helps to acquire customers and increase sales and revenue.

Highlights
Top Business Usecases : Rating and review management,Social media management,Engagement management
Top Features : SEO,Templates,Widgets

Vendor: NiceJob

Company Size: 11-50

HQ Location: 309 W Cordova St, Vancouver, British Columbia CA

Financials: PRIVATE

Broadly Icon

Broadly

4.82
★★★★★
★★★★★

Online Customer Review Management Software

Read Reviews

Broadly is online customer review software that helps businesses look great online getting more positive online reviews, keeping negative feedback offline, and attracting more customers. It helps to improve digital and social presence and acquire customers.

Highlights
Top Business Usecases : Rating and review management,Engagement management,Customer feedback management
Top Features : Personalization,Feedback surveys,SEO

Vendor: Broadly Inc

Founded: 2014

Company Size: 101-250

HQ Location: Broadly HQ, 409 13th Street Floor 3, Oakland, CA 94612

Financials: SERIES B

Experience.com Icon

Experience.com

4.44
★★★★★
★★★★★

Experience management platform for activating better experiences

Read Reviews

Experience.com is a cloud-based platform that empowers businesses to drive employee behavior while improving customer experience, online reputation and revenues. Its unique, player-integrated approach to customer feedback yields powerful CX insights while amplifying online reviews, marketing automation and local search rankings. It helps to acquire customers, enter new markets and, improve digital and social presence.

Highlights
Top Business Usecases : Customer feedback management,Engagement management,Rating and review management
Top Features : Feedback surveys,Personalization,Widgets

Vendor: Experience.com

Company Size: 51-100

HQ Location: 3000 Executive Pkwy, San Ramon, California 94583, US

Financials: SERIES A

Rannko Icon

Rannko

4.55
★★★★★
★★★★★

Review & Reputation Management

Read Reviews
Highlights
Top Business Usecases : Social media management,Communication management,Social media analytics
Top Features : SEO,Dashboard,Alerts: popups & Notifications

Vendor: Rannko, LLC

HQ Location: 4532 W Kennedy Blvd, 444, Tampa, Florida 33609, US

Uptime.com Icon

Uptime.com

4.59
★★★★★
★★★★★

Website Uptime Monitoring Service

Read Reviews

Uptime.com is an uptime monitoring software for websites, servers and domains that can be used in enterprises and businesses of all sizes, for monitoring and getting alerts on critical web infrastructure, site problems and performance issues. Uptime.com is also available on mobile Android and iOS.

Highlights
Top Business Usecases : Social media management,Communication management,Helpdesk management
Top Features : Alerts: popups & Notifications,Dashboard,Personalization

Vendor: Uptime.com, LLC

Company Size: 11-50

HQ Location: 5 Penn Plaza, New York, US

Financials: PRIVATE

RaveCapture (formerly TrustSpot) Icon

RaveCapture (formerly TrustSpot)

4.11
★★★★★
★★★★★

Turn Ordinary Customers into Raving Fans

Read Reviews
Highlights
Top Business Usecases : Rating and review management,Customer feedback management,Social media management
Top Features : Feedback surveys,Rewards,Gamification

Vendor: RaveCapture

HQ Location: 1000 Legion Pl, Orlando, Florida 32801, US

Stamped Reviews Icon

Stamped Reviews

4.00
★★★★★
★★★★★

The easiest reviews for your customers

Read Reviews
Highlights
Top Business Usecases : Loyalty management,Engagement management,Engaging and following up
Top Features : Rewards,Gamification,Personalization

Vendor: Stamped.io

HQ Location: Singapore, Singapore 520706, SG

LocalClarity Icon

LocalClarity

4.55
★★★★★
★★★★★

Enhanced with AI tools set for both Review Responses and Listing Management.

Read Reviews

LocalClarity is a Review Management platform that helps to manage customer feedback with the global review and response platform to acquire customers,drive traffic, increase sales, and gain insight.

Highlights
Top Business Usecases : Rating and review management,Market research,Reputation management
Top Features : Dashboard,Personalization,Feedback surveys

Vendor: LocalClarity

Company Size: 1-10

HQ Location: 227 W Monroe, Suite #4551 Chicago IL 60606

Financials: PRIVATE

Customer Radar Icon

Customer Radar

4.00
★★★★★
★★★★★

Customer Radar - Voice of Customer feedback software based ...

Read Reviews
Highlights
Top Business Usecases : Customer feedback management,Engagement management,Measuring net promoter score
Top Features : Dashboard,Alerts: popups & Notifications,Personalization

Vendor: Customer Radar Ltd.

Company Size: 01-10

HQ Location: 22 Newton Rd,, Grey Lynn, Auckland, 1010, NZ

Financials: PRIVATE

Swell Icon

Swell

4.74
★★★★★
★★★★★

Customer engagement tools to boost online presence and gain new customers

Read Reviews
Highlights
Top Business Usecases : Engagement management,Engaging and following up,Rating and review management
Top Features : Dashboard,Feedback surveys,Personalization

Vendor: Swell CX.

HQ Location: Salt Lake City, Utah

Financials: SERIES A

Agentless Monitor Icon

Agentless Monitor

4.17
★★★★★
★★★★★

Monitoring & Alerting Solution

Read Reviews
Highlights
Top Business Usecases : Advertisement,Sending & publishing communications,Communication management
Top Features : Alerts: popups & Notifications,Recording

Vendor: AppPerfect Corporation

Company Size: 11-50

HQ Location: 20065 Stevens Creek Blvd,, Suite 2A,, Cupertino, CA 95014, US

Financials: PRIVATE

DataSet Icon

DataSet

4.49
★★★★★
★★★★★

The Live Data Platform

Read Reviews
Highlights
Top Business Usecases : Collaboration,Workflow management,Training & onboarding
Top Features : Alerts: popups & Notifications,Dashboard

Vendor: DataSet

Company Size: 51-100

HQ Location: 101 S San Mateo Dr, 4th Floor, San Mateo, California 94401, US

Financials: SERIES A

BrandYourself Icon

BrandYourself

4.30
★★★★★
★★★★★

Online Reputation Management Company | BrandYourself.com

Read Reviews

BrandYourself is an online reputation management platform. It provides software and services to help businesses and individuals out-rank negative search results with new content and websites. It helps to improve digital and social presence and build brand awareness.

Highlights
Top Business Usecases : Reputation management,Social media management,Contacts history
Top Features : Personalization,Recording

Vendor: Brandyourself, Inc.

Company Size: 101-250

HQ Location: 336 W. 37th St, STE 1200 New York, NY, 10018

Financials: SERIES A

Shopper Approved Icon

Shopper Approved

4.32
★★★★★
★★★★★

Integrated tool to increase traffic and conversions

Read Reviews

Shopper Approved is an Integrated tool that collects, optimizes, displays, and syndicates highly influential User-Generated Content (UGC) to build trust, traffic, and conversions throughout the entire buyer journey.

Highlights
Top Business Usecases : Rating and review management,Advertisement,Engagement management
Top Features : SEO,Feedback surveys,SEM

Vendor: Shopper Approved, LLC

Company Size: 11-50

HQ Location: 2036 Lincoln Ave, Suite 104, Ogden, Utah 84401, US

Financials: PRIVATE

SearchBlox Icon

SearchBlox

4.00
★★★★★
★★★★★

Intelligent insight engines on open source technologies

Read Reviews

SearchBlox is an enterprise search tool that helps to build intuitive and intelligent insight engines on open source technologies to deploy and manage, simplifying the search for complex organizations and improving access to information from across the enterprise, also securely delivering the right data to the right user at the right time.

Highlights
Top Business Usecases : Products & pricelist management,Offer management,Content management
Top Features : Widgets,Recording

Vendor: SearchBlox Software, Inc.

Company Size: 11-50

HQ Location: 4870 Sadler Road, Suite 300 Glen Allen, VA 23060

Financials: PRIVATE

ReviewPush Icon

ReviewPush

4.16
★★★★★
★★★★★

Online Review Monitoring and Management Tool

Read Reviews

ReviewPush is a review monitoring platform that makes online review management easy. It helps to improve digital and social presence and acquire customers.

Highlights
Top Business Usecases : Rating and review management,Sending & publishing communications,Communication management
Top Features : Dashboard,Alerts: popups & Notifications,SEO

Vendor: ReviewPush, LLC

Founded: 2011

Company Size: 11-50

HQ Location: 701 Brazos St Austin, Texas 78701

Financials: PRIVATE

GetMoreReviews Icon

GetMoreReviews

4.70
★★★★★
★★★★★

Get More Reviews for Your Business With ReputationStacker

Read Reviews
Highlights
Top Business Usecases : Rating and review management,Communication management,Sending & publishing communications
Top Features : Dashboard,Bot,Alerts: popups & Notifications

Vendor: Get More Reviews, Inc

HQ Location: 1401 Lavaca Street, #110, Austin, TX 78701, US

Feefo Icon

Feefo

4.50
★★★★★
★★★★★

Transform feedback and reviews into fuel for business growth

Read Reviews

Feefo is a cloud-based customer review and rating management software that collects manages and responds to consumer feedback. It gives brands the tools to make smarter decisions and improve consumer experiences by unlocking insight obtained from real customer feedback. It helps to increase conversion rates, improve SEO and reduce churn, and more.

Highlights
Top Business Usecases : Rating and review management,Customer feedback management,Advertisement
Top Features : SEO,SEM,Personalization

Vendor: Feefo Holdings Limited

Founded: 2010

Company Size: 101-250

HQ Location: 60 Hudson Street, Suite 1810, New York, NY 10013

Financials: M&A

Alerti Icon

Alerti

4.20
★★★★★
★★★★★

Alerti - Powerful and affordable social media monitoring and analytics

Read Reviews

Alerti a reputation management tool is a semantic analysis and artificial intelligence to measure and improve the business reputation. It helps to improve digital and social presence and increase sales and revenue.

Highlights
Top Business Usecases : Social media management,Social media analytics,Managing social media account
Top Features : Alerts: popups & Notifications,Dashboard

Vendor: Alerti.com

Company Size: 1-10

HQ Location: 7, Rue Pelée, Paris, Ile-de-France 75011, FR

Financials: PRIVATE

FeedbackFive Icon

FeedbackFive

4.46
★★★★★
★★★★★

Feedback Software for Amazon Merchants

Read Reviews

FeedbackFive is Feedback and Reviews Software used by Amazon merchants to track, manage, and improve their seller and product reputations. It automatically follows up with buyers to request feedback and reviews when needed with Amazon compliant messages. It also supports monitoring reviews for the ASINs (and competitor ASINs), get alerts for new feedbacks and reviews received, automates scheduling for the Amazon Request a Review message, excluding orders, and more.

Highlights
Top Business Usecases : Sales review & feedback,Training & onboarding,Helpdesk management
Top Features : Templates,Personalization,Alerts: popups & Notifications

Vendor: eComEngine, LLC

Company Size: 11-50

HQ Location: 9702 Gayton Rd., Ste 230, Henrico, VA 23238, US

Financials: PRIVATE

Verified Reviews Icon

Verified Reviews

4.55
★★★★★
★★★★★

Specialized solution in the collection of customer reviews.

Read Reviews

Verified Reviews is a reviews management solution that collects customer reviews. It specializes in the collection, moderation and display of ratings and reviews from customers. It enhances online reputation and image, improves SEA and SEO performance, and retains and re-engage customers.

Highlights
Top Business Usecases : Rating and review management,Sending & publishing communications,Communication management
Top Features : SEO,SEM,Widgets

Vendor: Skeepers

Company Size: 1-10

HQ Location: Lincoln Road 350 Lincoln Rd Miami Beach, FL 33139 U.S

Financials: PRIVATE

Wiremo Icon

Wiremo

4.09
★★★★★
★★★★★

Customer Review platform for any Website | Wiremo

Read Reviews
Highlights
Top Business Usecases : Rating and review management,Customer feedback management,Content curation
Top Features : Widgets,Personalization,Rewards

Vendor: Wiremo Inc.

Company Size: NA

HQ Location: 1201 N Orange St STE 700, 19801, Delaware United States

Financials: NA

Promoter Ninja Icon

Promoter Ninja

4.19
★★★★★
★★★★★

The most affordable NPS| survey in the market

Read Reviews
Highlights
Top Business Usecases : Collecting feedback,Measuring net promoter score,Contact list management
Top Features : Embedded survey forms,Micro customer segmenting,Calculator

Vendor: Promoter Ninja

Company Size: NA

HQ Location: Sant Francesc, 4 Cerdanyola del Vallès 08290 Barcelona, Spain.

Financials: NA

Customer Alliance Icon

Customer Alliance

4.45
★★★★★
★★★★★

Customer Alliance - Empowering Customer Experience for your Business

Read Reviews
Highlights
Top Business Usecases : Cross selling,Reputation management,Customer feedback management
Top Features : Personalization

Vendor: CA Customer Alliance GmbH

Company Size: 51-100

HQ Location: Tower B 12109 Berlin, Germany

Financials: PRIVATE