Customer stories

Product Business Settings

Uptime.com is popular in Computer Software, Marketing And Advertising, and Internet industries and is widely used by Small Business, Mid Market, and Enterprise.

Uptime.com Product Overview

Uptime.com ensures businesses maintain optimal digital presence through its comprehensive website monitoring service. By tracking websites, APIs, and cron jobs, it offers unmatched uptime monitoring, crucial for maintaining service reliability and customer trust. The platform provides unlimited notifications via email, SMS, and Slack, facilitating real-time incident management. This capability is vital for businesses that rely on uninterrupted online operations, as it allows for immediate response to downtime, minimizing potential revenue loss and reputational damage. Uptime.com’s global service visibility and mobile-first approach cater to the needs of modern enterprises, ensuring stakeholders can manage incidents anytime, anywhere. This service is particularly beneficial for organizations seeking to enhance their digital infrastructure's reliability and performance in a competitive market.

How satisfied the customers are with Uptime.com use-cases

Reviews

"We had a routine maintenance that involved running a script, which seemed reasonable and fine to run after testing, in order to automate some changes in production. Well, it was not fine! Turns out it was far too aggressive in the production environ...ment and it was causing timeouts on the site. Uptime.com was the first tool to alert us to the problem, and within moments we were able to stop the script and restore service." - Quentin Hartman
"Uptime.com alerted more than 400 down-time alerts for our customers websites. Epurple was able to quickly respond to customers/web developers and help provide the best possible solutions. It saves us time, helps us scale, and helps us clearly unders...tand WHY a website is down." - Kristian Maton

Uptime.com Customer Insights, Testimonials and Case Studies

How can Uptime.com optimize your Social Media Management Workflow?

What makes Uptime.com ideal for Communication Management?

What solutions does Uptime.com provide for Engagement Management?

What is Uptime.com?

Uptime.com is an uptime monitoring software for websites, servers and domains that can be used in enterprises and businesses of all sizes, for monitoring and getting alerts on critical web infrastructure, site problems and performance issues. Uptime.com is also available on mobile Android and iOS.

Uptime.com’s website monitoring service enables setting up of customizable notifications. Website accessibility and uptime and performance measures can be tested anywhere across the globe, any number of times with a dashboard providing the status, along with regular reports.

Uptime.com provides continuous tracking of website performance under optimal conditions, including elements that impact user experience, site performance, conversion funnels, API and more. Uptime.com also provides a snapshot of Domain health including virus / malware and blacklisting checks.

What is Uptime.com used for?

Uptime.com is a Reviews and Reputation Software mainly used by its customers to Acquire Customers and Improve Efficiency by Social Media Management, Communication Management and Helpdesk Management .

What are the top features of Uptime.com?

Alerts: popups & Notifications, Dashboard and Personalization are some of the top features of Uptime.com.

Who uses Uptime.com?

Uptime.com is used by Computer Software, Marketing And Advertising and Internet among other industries.

What are Uptime.com alternatives?

Okendo, NiceJob, Broadly and BirdEye are popular alternatives for Uptime.com.

Where is Uptime.com located?

Uptime.com is headquartered at 5 Penn Plaza, New York, US.

11 buyers and buying teams have used Cuspera to assess how well Uptime.com solved their Reviews and Reputation needs. Cuspera uses 647 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Reviews and Reputation needs.

CUSTOMERS TESTIMONIALS
Uptime.com testimonial

Quentin Hartman

Director of DevOps and Engineering

Guild Education
We had a routine maintenance that involved running a script, which seemed reasonable and fine to run after testing, in order to automate some changes in production. Well, it was not fine! Turns out it was far too aggressive in the production environment and it was causing timeouts on the site. Upti...me.com was the first tool to alert us to the problem, and within moments we were able to stop the script and restore service.

Testimonial By Quentin Hartman
Uptime.com testimonial

Kristian Maton

SEO Specialist

Epurple
Uptime.com alerted more than 400 down-time alerts for our customers websites. Epurple was able to quickly respond to customers/web developers and help provide the best possible solutions. It saves us time, helps us scale, and helps us clearly understand WHY a website is down. Testimonial By Kristian Maton
Uptime.com testimonial

Hardeep Singh

Global Director of Cloud Operations

Condeco
We needed a versatile solution that would monitor multiple components and provide us visibility into our systems. With Uptime.com, we spend less time diagnosing, and in most cases we are able to respond before the customer becomes aware of the downtime. Testimonial By Hardeep Singh
CUSTOMERS TESTIMONIALS
Uptime.com testimonial

Quentin Hartman

Director of DevOps and Engineering

Guild Education
We had a routine maintenance that involved running a script, which seemed reasonable and fine to run after testing, in order to automate some changes in production. Well, it was not fine! Turns out it was far too aggressive in the production environment and it was causing timeouts on the site. Upti...me.com was the first tool to alert us to the problem, and within moments we were able to stop the script and restore service.

Testimonial By Quentin Hartman
Uptime.com testimonial

Kristian Maton

SEO Specialist

Epurple
Uptime.com alerted more than 400 down-time alerts for our customers websites. Epurple was able to quickly respond to customers/web developers and help provide the best possible solutions. It saves us time, helps us scale, and helps us clearly understand WHY a website is down. Testimonial By Kristian Maton
Uptime.com testimonial

Hardeep Singh

Global Director of Cloud Operations

Condeco
We needed a versatile solution that would monitor multiple components and provide us visibility into our systems. With Uptime.com, we spend less time diagnosing, and in most cases we are able to respond before the customer becomes aware of the downtime. Testimonial By Hardeep Singh

Transcepta - Information Technology And Services

Transcepta partnered with Uptime.com for monitoring solutions. They set up various checks and synthetic monitoring to catch incidents early. This helped them resolve issues before users noticed. Upti...me.com acts as an extension of Transcepta's IT team, providing quick incident diagnosis and resolution. Transcepta needed accurate monitoring due to increased demand during COVID-19.

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SocketLabs

SocketLabs faced issues with false downtime alarms affecting operations and morale. They needed a reliable monitoring partner. They tried Uptime.com's 21-day free trial and quickly set up SMTP, API, ...and Transaction checks. They found Uptime.com easy to use and innovative. Four years later, they use many of Uptime.com's tools, including checks, alerts, and integrations.

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Newswire - Marketing And Advertising

Newswire needed better monitoring for their large distribution network. Their previous provider had limited tests, causing gaps in coverage. They switched to Uptime.com for comprehensive monitoring. ...Uptime.com alerted them to 60 outages, 5 login issues, and 9 server problems. Newswire quickly fixed these issues, ensuring their servers stayed reliable.

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Guild Education - Education

Guild Education needed reliable monitoring for their multiple user portals. They required a solution with low adoption cost and accurate alerting. Uptime.com provided first alert capabilities and det...ailed downtime information. This helped Guild detect 87 incidents and improve performance. The solution allowed Guild to monitor login and user interface elements effectively.

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Epurple - Marketing And Advertising

Epurple, a marketing agency in the Netherlands, faced challenges with manually detecting client downtime. They needed a solution to automate this process. Uptime.com provided an automated notificatio...n system for real-time alerts on downtime issues. This allowed Epurple to quickly respond to over 400 downtime events without client reports. The solution saved time and improved service quality.

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Condeco - Information Technology And Services

Condeco needed better observability over their growing infrastructure to resolve downtime events and maintain their development pipeline. They used Uptime.com's automated monitoring to reduce respons...e time and improve outcomes. As a result, Condeco reduced support tickets related to downtime and gained rapid response capabilities during outages.

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lightning

Peers used Uptime.com for social media management and communication management

Uptime.com Competitors

Uptime.com Features

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FEATURE RATINGS AND REVIEWS
Analytics

4.15/5 ★

Read Reviews (23)
Custom Reports

3.76/5 ★

Read Reviews (85)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.15/5 ★

Read Reviews (23)
Custom Reports

3.76/5 ★

Read Reviews (85)

Software Failure Risk Guidance

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for Uptime.com

Overall Risk Meter

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Top Failure Risks for Uptime.com

Uptime.com, LLC News

Product
 

uptime-com/terraform-provider-uptime

Uptime.com has released version 2.12.0 of its Terraform provider, which provisions checks via the Uptime.com REST API. This update enhances the integration capabilities for managing website monitoring services.

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Product
 

I tried Uptime.com and found it to be one of the very best site monitoring software platforms

Uptime.com was recognized by TechRadar as one of the top website monitoring software platforms for 2025. The review highlights Uptime.com's robust uptime monitoring, advanced alerting, and user-friendly dashboard. The platform stands out for its comprehensive monitoring features, reliability, and strong customer support, making it a preferred choice for businesses seeking high-availability website performance monitoring.

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Product
 

I tried Uptime.com and found it to be one of the very best site monitoring software platforms - TechRadar

TechRadar reviewed Uptime.com, highlighting its comprehensive website monitoring platform with over 30 check types, including real user monitoring, API, and transaction checks. The platform features customizable dashboards, unlimited reports, and supports multi-location monitoring. Uptime.com serves major clients like Apple and Microsoft, and claims high reliability with 99.999% uptime across billions of checks.

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M&A
 

Uptime in contact with potential acquisition targets CEO - ION Analytics

Uptime is exploring potential acquisition targets, according to the CEO.

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Uptime.com, LLC Profile

Company Name

Uptime.com, LLC

Company Website

https://uptime.com/

HQ Location

5 Penn Plaza, New York, US

Employees

11-50

Social

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Financials

PRIVATE