Uptime.com Overview

Uptime.com ensures businesses maintain optimal digital presence through its comprehensive website monitoring service. By tracking websites, APIs, and cron jobs, it offers unmatched uptime monitoring, crucial for maintaining service reliability and customer trust. The platform provides unlimited notifications via email, SMS, and Slack, facilitating real-time incident management. This capability is vital for businesses that rely on uninterrupted online operations, as it allows for immediate response to downtime, minimizing potential revenue loss and reputational damage. Uptime.com’s global service visibility and mobile-first approach cater to the needs of modern enterprises, ensuring stakeholders can manage incidents anytime, anywhere. This service is particularly beneficial for organizations seeking to enhance their digital infrastructure's reliability and performance in a competitive market.

Use Cases

Customers recommend Social Media Management, Communication Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using Uptime.com.

Other use cases:

  • Workflow Management
  • Engagement Management
  • Proposal & Quote Management
  • Lead Tracking
  • Media Planning
  • Digital Marketing
  • Measuring Customer Satisfaction
See all use cases See less use cases

Business Priorities

Acquire Customers and Improve Efficiency are the most popular business priorities that customers and associates have achieved using Uptime.com.

Other priorities:

  • Improve Digital And Social Presence
  • Scale Best Practices
  • Enhance Customer Relationships
See all business priorities See less business priorities

Uptime.com Use-Cases and Business Priorities: Customer Satisfaction Data

Uptime.com works with different mediums / channels such as Social Media. Website. User Generated Content etc.

Uptime.com's features include Alerts: Popups & Notifications, Dashboard, Personalization, etc. and Uptime.com support capabilities include 24/7 Support, Chat Support, Email Support, etc. also Uptime.com analytics capabilities include Analytics, and Custom Reports.

Reviews

"Reliability is a key requirement for us, especially a low rate of false positives. I don't want to wake up in the middle of the night with a notification that our website is down when everything is working fine. Uptime.com gives us that piece of min...d." - Johnathan Pike

Uptime.com, Okendo, NiceJob, Broadly, BirdEye, etc., all belong to a category of solutions that help Reviews and Reputation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Uptime.com offers award-winning website monitoring tools. Users can try it for free and receive instant notifications.

Popular Business Setting

for Uptime.com

Top Industries

  • Computer Software
  • Marketing and Advertising
  • Internet

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Uptime.com is popular in Computer Software, Marketing And Advertising, and Internet and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Uptime.com Use Cases

What makes Uptime.com ideal for Social Media Management?

Why is Uptime.com the best choice for Communication Management?

How can Uptime.com optimize your Engagement Management Workflow?

15+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Uptime.com solved their Reviews and Reputation needs. Cuspera uses 647 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Reviews and Reputation needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Uptime.com testimonial

Johnathan Pike

Senior Software Developer

Newswire

Reliability is a key requirement for us, especially a low rate of false positives. I don't want to wake up in the middle of the night with a notification that our website is down when everything is working fine. Uptime.com gives us that piece of mind. Testimonial By Johnathan Pike
Uptime.com testimonial

Hardeep Singh

Global Director of Cloud Operations

Condeco

We needed a versatile solution that would monitor multiple components and provide us visibility into our systems. With Uptime.com, we spend less time diagnosing, and in most cases we are able to respond before the customer becomes aware of the downtime. Testimonial By Hardeep Singh
Uptime.com testimonial

Quentin Hartman

Director of DevOps and Engineering

Guild Education

We had a routine maintenance that involved running a script, which seemed reasonable and fine to run after testing, in order to automate some changes in production. Well, it was not fine! Turns out it was far too aggressive in the production environment and it was causing timeouts on the site. Upti...me.com was the first tool to alert us to the problem, and within moments we were able to stop the script and restore service.

Testimonial By Quentin Hartman
CUSTOMERS TESTIMONIALS
Uptime.com testimonial

Johnathan Pike

Senior Software Developer

Newswire

Reliability is a key requirement for us, especially a low rate of false positives. I don't want to wake up in the middle of the night with a notification that our website is down when everything is working fine. Uptime.com gives us that piece of mind. Testimonial By Johnathan Pike
Uptime.com testimonial

Hardeep Singh

Global Director of Cloud Operations

Condeco

We needed a versatile solution that would monitor multiple components and provide us visibility into our systems. With Uptime.com, we spend less time diagnosing, and in most cases we are able to respond before the customer becomes aware of the downtime. Testimonial By Hardeep Singh
Uptime.com testimonial

Quentin Hartman

Director of DevOps and Engineering

Guild Education

We had a routine maintenance that involved running a script, which seemed reasonable and fine to run after testing, in order to automate some changes in production. Well, it was not fine! Turns out it was far too aggressive in the production environment and it was causing timeouts on the site. Upti...me.com was the first tool to alert us to the problem, and within moments we were able to stop the script and restore service.

Testimonial By Quentin Hartman

Case Studies

Education

CASE STUDY Guild Education

Guild Education uses Uptime.com to monitor multiple user portals. They needed a solution for round-the-clock monitoring and timely alerts. Uptime.com detected 87 incidents, helping Guild's DevOps res...olve downtime and improve performance. Guild chose Uptime.com for its testing options and ability to monitor from a user perspective.

Information Technology and Services

CASE STUDY Transcepta

Transcepta partnered with Uptime.com for monitoring solutions. They set up various checks and synthetic monitoring to catch incidents early. This helped them resolve issues before users noticed. Upti...me.com acts as an extension of Transcepta's IT team, providing quick incident diagnosis and resolution. Transcepta needed accurate monitoring due to increased demand during COVID-19.

Marketing and Advertising

CASE STUDY Epurple

Epurple is a data-driven online marketing agency in the Netherlands. They serve over 50 clients. They faced challenges with manually detecting downtime. Uptime.com provided automated alerts for downt...ime events. This helped Epurple respond quickly to over 400 downtime alerts. The solution improved their service efficiency and client satisfaction.

Marketing and Advertising

CASE STUDY Newswire

Newswire is a PR and marketing cloud company. They needed better monitoring for their large distribution network. Uptime.com provided the solution. It alerted them to 60 outages, 5 login issues, and ...9 server problems. Newswire quickly fixed these issues. The setup was simple and required no support calls.

Information Technology and Services

CASE STUDY SocketLabs

SocketLabs faced issues with false downtime alarms affecting operations and morale. They tried Uptime.com's 21-day free trial and quickly set up monitoring checks. SocketLabs found Uptime.com easy to... use and innovative. They now use many of Uptime.com's tools, including SMTP and API checks, to ensure reliable email delivery.

Information Technology and Services

CASE STUDY Condeco

Condeco uses Uptime.com for monitoring and managing their infrastructure. They have 1935 monitoring checks and 18 users. Uptime.com helps reduce support tickets related to downtime. It provides bette...r observability and rapid response capabilities. Condeco benefits from automated monitoring and SLA reporting. This helps them maintain a reliable service for over 1,000 clients.

Frequently Asked Questions(FAQ)

for Uptime.com

What is Uptime.com?

Uptime.com is an uptime monitoring software for websites, servers and domains that can be used in enterprises and businesses of all sizes, for monitoring and getting alerts on critical web infrastructure, site problems and performance issues. Uptime.com is also available on mobile Android and iOS.

Uptime.com’s website monitoring service enables setting up of customizable notifications. Website accessibility and uptime and performance measures can be tested anywhere across the globe, any number of times with a dashboard providing the status, along with regular reports.

Uptime.com provides continuous tracking of website performance under optimal conditions, including elements that impact user experience, site performance, conversion funnels, API and more. Uptime.com also provides a snapshot of Domain health including virus / malware and blacklisting checks.

What is Uptime.com used for?

Uptime.com is a Reviews and Reputation Software mainly used by its customers to Acquire Customers and Improve Efficiency by Social Media Management, Communication Management and Helpdesk Management .

What are the top features of Uptime.com?

Alerts: popups & Notifications, Dashboard and Personalization are some of the top features of Uptime.com.

Who uses Uptime.com?

Uptime.com is used by Computer Software, Marketing And Advertising and Internet among other industries.

What are Uptime.com alternatives?

Okendo, NiceJob, Broadly and BirdEye are popular alternatives for Uptime.com.

Where is Uptime.com located?

Uptime.com is headquartered at 5 Penn Plaza, New York, US.
lightning

Peers used Uptime.com for social media management and communication management

Uptime.com Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.15/5 ★

Read Reviews (23)
Custom Reports

3.76/5 ★

Read Reviews (85)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.15/5 ★

Read Reviews (23)
Custom Reports

3.76/5 ★

Read Reviews (85)

Software Failure Risk Guidance

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for Uptime.com

Overall Risk Meter

Low Medium High

Top Failure Risks for Uptime.com

Uptime.com, LLC News

Product

I tried Uptime.com and found it to be one of the very best site monitoring software platforms

Uptime.com was recognized by TechRadar as one of the top website monitoring software platforms for 2025. The review highlights Uptime.com's robust uptime monitoring, advanced alerting, and user-friendly dashboard. The platform stands out for its comprehensive monitoring features, reliability, and strong customer support, making it a preferred choice for businesses seeking high-availability website performance monitoring.

M&A

Uptime in contact with potential acquisition targets CEO - ION Analytics

Uptime is exploring potential acquisition targets, according to the CEO.

Product

Uptime.com Launches Cloud Status: Status Page Event Aggregator Enabling Centralized Third-Party Dependency Monitoring with Support for 300+ Cloud Services - Newswire

Uptime.com has introduced Cloud Status, a tool for monitoring third-party dependencies, supporting over 300 cloud services.

Uptime . com Introduces Secure Vault : Elevating Security and Credential ...

Uptime.com launches Secure Vault, enhancing security and compliance with advanced credential management for highly secure websites.

Uptime.com, LLC Profile

Company Name

Uptime.com, LLC

Company Website

https://uptime.com/

HQ Location

5 Penn Plaza, New York, US

Employees

11-50

Social

Financials

PRIVATE