LocalClarity Overview

LocalClarity offers an AI-driven platform tailored for enterprises, agencies, and global brands to enhance local SEO and manage online reputation effectively. The platform enables businesses to scale their local SEO efforts, ensuring seamless customer interactions throughout their journey. LocalClarity's unique feature set includes Lia™, an integrated suite of applications designed to deliver engaging experiences and solve complex client challenges. This platform is particularly beneficial for businesses aiming to improve visibility where customers search, leveraging advanced AI capabilities to manage listings and customer engagement efficiently. With its focus on professional services, LocalClarity supports enterprises in navigating the intricacies of local search optimization and reputation management.

Use Cases

Customers recommend Rating And Review Management, Market Research, Reputation Management, as the business use cases that they have been most satisfied with while using LocalClarity.

Other use cases:

  • Customer Feedback Management
  • Engagement Management
  • White Labeling
  • Knowledge Management
  • Workflow Management
  • Proposal & Quote Management
  • Engaging On Social Media
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Business Priorities

Acquire Customers and Scale Best Practices are the most popular business priorities that customers and associates have achieved using LocalClarity.

Other priorities:

  • Enhance Customer Relationships
  • Improve ROI
  • Improve Digital And Social Presence
  • Improve Brand Engagement
  • Build Brand Awareness
  • Increase Sales & Revenue
  • Enter New Markets Internationally Or Locally
  • Grow Market Share
  • Improve Visibility
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LocalClarity Use-Cases and Business Priorities: Customer Satisfaction Data

LocalClarity works with different mediums / channels such as Offline. On Premises. User Generated Content etc.

LocalClarity's features include Dashboard, Personalization, Feedback Surveys, etc. and LocalClarity support capabilities include 24/7 Support, Phone Support, Email Support, etc. also LocalClarity analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Data is aggregated daily in the multi-location dashboard, from which users can monitor, manage, and respond to their online reviews...." Peer review

LocalClarity, Okendo, NiceJob, Broadly, BirdEye, etc., all belong to a category of solutions that help Reviews and Reputation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

LocalClarity offers a global review and response platform for multi-location brands and agencies. Customer feedback is managed to drive traffic, increase sales, and gain insight.

Popular Business Setting

for LocalClarity

Top Industries

  • Hospitality
  • Automotive
  • Financial Services

Popular in

  • Mid Market
  • Small Business

LocalClarity is popular in Hospitality, Automotive, and Financial Services and is widely used by Mid Market, and Small Business,

LocalClarity Customer wins, Customer success stories, Case studies

Why is LocalClarity the best choice for Rating And Review Management?

How can LocalClarity optimize your Market Research Workflow?

What Are the key features of LocalClarity for Reputation Management?

How efficiently Does LocalClarity manage your Customer Feedback Management?

How efficiently Does LocalClarity manage your Engagement Management?

11 buyers and buying teams have used Cuspera to assess how well LocalClarity solved their Reviews and Reputation needs. Cuspera uses 570 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Reviews and Reputation needs.

South African agency - Marketing And Advertising

LocalClarity's Explore! tool helped a South African agency manage a surge in holiday customer reviews. The agency used a new workflow with pre-filtered templates and snippets to craft better response...s. In just 30 days, each representative increased their daily review responses by 600%. The responses were longer and more unique, improving client satisfaction. The agency handled more reviews efficiently and profitably.

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Retailer (Brasil) - Retail

LocalClarity's Intelligent Auto Response helped a large retail chain in Brasil save 4,500 hours per year. The retailer faced too many customer reviews to handle after COVID. LocalClarity set up autom...ated campaigns to reply to rating-only reviews in Portuguese. The system used multiple templates and sent responses at the right times. The retailer cut review response time by 71%. The team now focuses on complex reviews, and customer satisfaction went up.

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A large collective of independent restaurants - Restaurants

LocalClarity helped a large group of independent restaurants increase phone calls for delivery orders. The restaurants used LocalClarity to respond to Google reviews and improve their local map ranki...ngs. This strategy led to a big increase in calls from Google search. The restaurants now get one million more phone calls each year. This boost in calls brought in millions of dollars in extra revenue.

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A large network of urgent care clinics - Hospital & Health Care

LocalClarity helped a large network of urgent care clinics fix errors in their Waze listings. The clinics faced problems with public edits on Waze that changed important contact details. LocalClarity... built a process to find and check each Waze listing, then update the details using Google Business Profile. On the first run, they found and fixed errors in 85 listings, about 7% of locations. Now, the process catches 5-10 new errors each month before patients complain.

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A large restaurant chain - Restaurants

LocalClarity's AI-powered review response solution helped a large restaurant chain manage a surge in customer reviews. The team used generative AI to create on-brand, detailed responses for each revi...ew. The new workflow let the team answer 105% more reviews per session. Most AI-generated responses were accepted without edits. The solution kept response quality high while reducing manual workload and boosting efficiency.

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A prominent travel brand - Travel

LocalClarity ReviewsInbox™ helped a large travel brand with over 2,000 locations link customer-submitted images to specific reviews. The brand struggled to view images and videos with reviews at scal...e, limiting their ability to understand feedback. LocalClarity built AI-based processes to match images and reviews, letting the brand see all media in one place. This new process paired 1,600 images monthly with reviews, giving the brand better insight into customer feedback and improving review management.

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Frequently Asked Questions(FAQ)

for LocalClarity

What is LocalClarity?

LocalClarity is a Review Management platform that helps to manage customer feedback with the global review and response platform to acquire customers,drive traffic, increase sales, and gain insight.

LocalClarity gives multi-location businesses the power to take control of their reputation and local search presence. It helps businesses manage customer reviews at scale, increase local search traffic, optimize GMB presence, schedule and publish Google posts, monitor, and respond to Google Q & A and improve reputation scores.

Its features include enterprise-class user rights management to support companies, dashboard view with powerful grouping and filtering, understand performance insights before they reach the web properties, reporting suite across all data sets and locations and many more.

What is LocalClarity used for?

LocalClarity is a Reviews and Reputation Software mainly used by its customers to Acquire Customers and Scale Best Practices by Rating And Review Management, Market Research and Reputation Management .

What are the top features of LocalClarity?

Dashboard, Personalization and Feedback surveys are some of the top features of LocalClarity.

Who uses LocalClarity?

LocalClarity is used by Hospitality, Automotive and Financial Services among other industries.

What are LocalClarity alternatives?

Okendo, NiceJob, Broadly and BirdEye are popular alternatives for LocalClarity.

Where is LocalClarity located?

LocalClarity is headquartered at 2 N La Salle St, 1120, Chicago, Illinois 60602, US.
lightning

Peers used LocalClarity for rating and review management and market research

LocalClarity Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.89/5 ★

Read Reviews (85)
Analytics

4.84/5 ★

Read Reviews (45)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.89/5 ★

Read Reviews (85)
Analytics

4.84/5 ★

Read Reviews (45)

Software Failure Risk Guidance

?

for LocalClarity

Overall Risk Meter

Low Medium High

Top Failure Risks for LocalClarity

LocalClarity Profile

Company Name

LocalClarity

Company Website

https://www.localclarity.com/

HQ Location

2 N La Salle St, 1120, Chicago, Illinois 60602, US

Employees

1-10

Social

Facebook Linkedin Twitter

Financials

PRIVATE