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Compare BirdEye vs LocalClarity

Comparison Summary

For BirdEye vs LocalClarity comparison, Our AI algorithm looked at 7322 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using BirdEye and LocalClarity to solve their respective business needs.

Pros and cons of BirdEye and LocalClarity

BirdEye is more suited to businesses that require Rating And Review Management and Customer Feedback Management where as LocalClarity is focused towards Rating And Review Management with Offline and Market Research with User Generated Content .

logo BirdEye

Focus area

BirdEye is better than LocalClarity for

Software Failure Risk

  • medium

logo LocalClarity

Focus area

Software Failure Risk

  • low

About

BirdEye: Online Review Management | Customer Review Software

Local Clarity - Review Management for Multi-location Brands and Enterprises

Age

2012

Financials

SERIES C

PRIVATE

Business Need

Total Processes
(we found evidences for)

79

37

Total Goals
(we found evidences for)

17

11

Top Processes

Evidences indicate better relative satisfaction


rating and review management


customer feedback management

measuring net promoter score

measuring customer satisfaction


engagement management

engaging and following up


reputation management


communication management

sending & publishing communications

tracking & monitoring communications


social media management

engaging on social media

scheduling post to social media

managing social media account

social media analytics

monitoring social media


sales review & feedback


contact list management


generation of new leads


training & onboarding


helpdesk management



competitive intelligence





sales document management

contract management

proposal & quote management


business development


workflow management


conversion management


social media marketing


motivation management


campaign management

campaign analytics



content management


customer case management





conference call management


lifetime value management


relationship management


loyalty management

customise loyalty program



promotion management



knowledge management



distribution management


Top Goals

Goals Achieved

  • Acquire customers

  • Improve digital and social presence

  • Enhance customer relationships

  • Increase sales & revenue

  • Build brand awareness

  • Scale best practices

  • Establish thought leadership

  • Improve ROI

  • Improve efficiency

  • Improve internal communications

  • Grow market share

  • Enter new markets internationally or locally

  • Improve brand engagement

  • Improve consistency

  • Launch new products

  • Increase customer life time value

  • Improve visibility

  • See 14 more
  • Acquire customers

  • Scale best practices

  • Enhance customer relationships

  • Improve ROI

  • Improve digital and social presence

  • Improve brand engagement

  • Build brand awareness

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • Grow market share

  • Improve visibility

  • See 8 more

Top Channels

Channels Used

  • offline

  • on premises

  • e-mail

  • chat

  • website

  • social media

  • point of sale

  • phone calls

  • review sites

  • user generated content

  • blogs

  • G2crowd

  • mass media

  • text SMS

  • causes and charity

  • video

  • promotions

  • mobile

  • print media

  • magazine

  • Facebook

  • See 18 more
  • offline

  • on premises

  • e-mail

  • chat

  • website

  • social media

  • point of sale

  • phone calls

  • review sites

  • user generated content

  • blogs

  • G2crowd

  • mass media

  • text SMS

  • causes and charity

  • video

  • promotions

  • mobile

  • print media

  • magazine

  • Facebook

  • See 18 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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low

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting