AppFollow Overview
AppFollow is your go-to tool for managing app store reviews and ratings. It allows you to analyze user feedback and respond to reviews efficiently. The platform automates workflows, helping you to grow your app's visibility across iOS, Android, Amazon, and Huawei stores. A standout feature is its ability to automatically respond to all user reviews in any language, maximizing productivity. AppFollow also provides insights from both your users and competitors, aiding in better product decisions. This tool not only enhances app reputation but also boosts download rates by increasing app visibility in stores.
Use Cases
Customers recommend Rating And Review Management, Helpdesk Management, Sending & Publishing Communications, as the business use cases that they have been most satisfied with while using AppFollow.
Business Priorities
Enhance Customer Relationships and Scale Best Practices are the most popular business priorities that customers and associates have achieved using AppFollow.
AppFollow Use-Cases and Business Priorities: Customer Satisfaction Data
AppFollow works with different mediums / channels such as Offline. Point Of Sale. Games etc.
AppFollow's features include Alerts: Popups & Notifications, Dashboard, Ticketing, etc. and AppFollow support capabilities include 24/7 Support, Email Support, Chat Support, etc. also AppFollow analytics capabilities include Analytics, and Custom Reports.
Reviews
"...We are tracking downloads and reviews of our app, by platform, which is a bonus, because the initial goal was just to be able to respond to customer reviews through FreshDesk, our customer support software. ...." Peer review by Verified Reviewer, Consumer Electronics
Peer review evidence (same sources as the product rating summary)
"...A creative icon and promising name might make your app stand out in app stores search results, but before users even consider installing your app, they will go and check the average rating and reviews...." How Ratings and Reviews Affect Your App Install Conversion Rate
"...Customer Support Agents to receive mobile user reviews and react in seconds right in their help desk service...." Customer Support standard for mobile apps
"...According to statistics, King is one of the highest-earning mobile games publishers in the world, with average annual revenue of $2 billion...." App Reviews & Updates Integrations | Slack, Salesforce, Zendesk, etc
AppFollow, Okendo, NiceJob, Broadly, BirdEye, etc., all belong to a category of solutions that help Reviews and Reputation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
AppFollow helps manage app store reviews and ratings. User feedback is analyzed, and reviews can be responded to and workflows automated.
Popular Business Setting
for AppFollow
Top Industries
- Hospitality
- Marketing and Advertising
- Consumer Electronics
Popular in
- Small Business
- Mid Market
- Enterprise
AppFollow is popular in Hospitality, Marketing And Advertising, and Consumer Electronics and is widely used by Small Business, Mid Market, and Enterprise.
AppFollow Customer wins, Customer success stories, Case studies
How can AppFollow optimize your Rating And Review Management Workflow?
What benefits does AppFollow offer for Helpdesk Management?
How can AppFollow enhance your Sending & Publishing Communications process?
How can AppFollow enhance your Reputation Management process?
What benefits does AppFollow offer for Competitive Intelligence?
11 buyers and buying teams have used Cuspera to assess how well AppFollow solved their Reviews and Reputation needs. Cuspera uses 1141 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Reviews and Reputation needs.
Innovative Connecting - Technology - Large
How TurboVPN Boosted Review Management with AppFollow’s AI Tools
Hepsiburada - Retail
Huuuge Games - Entertainment
AppFollow Fundamentals: Onboarding
Frequently Asked Questions(FAQ)
for AppFollow
What is AppFollow?
AppFollow is an App Monitoring, App Store Optimization, and Customer Support platform. It helps to gather and manage the app’s and game’s data, increase app conversion rate, improve app store rankings and app user loyalty. It helps to enhance customer realtionships and improve ROI
AppFollow is a single workspace that benefits everyone involved in running a mobile app. It helps in time-saving dealing with reviews to increase customer support efficiency, boost organic installs and outrank the competitors, monitor app performance and gain actionable insights and more.
Some of its features include automating reviews management to increase the efficiency of the support team, breakthrough in product development to meet customers' needs, and evaluate marketing campaigns, gain insights from competitors, increase organic downloads and grow app popularity and many more.
What is AppFollow used for?
What are the top features of AppFollow?
Who uses AppFollow?
What are AppFollow alternatives?
Where is AppFollow located?
Peers used AppFollow for rating and review management and helpdesk management
AppFollow Competitors
AppFollow Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (3) |
| Analytics | Read Reviews (90) |
| Custom Reports | Read Reviews (174) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (3) |
| Analytics | Read Reviews (90) |
| Custom Reports | Read Reviews (174) |
AppFollow Integrations
AppFollow integrates with a wide range of software applications through its robust data import and export capabilities.
Software Failure Risk Guidance
?for AppFollow
Overall Risk Meter
Top Failure Risks for AppFollow
AppFollow, Inc. News
AppFollow product updates: what's new in Q4 2025
AppFollow introduced several product updates in Q4 2025, enhancing automation and anomaly detection. Key features include app version targeting for automation, anomaly alerts with AI summaries, and retrospective automation coverage for past reviews. The updates aim to improve app reputation management by offering precise control over automation and early problem detection.
AppFollow product updates: what's new in Q3 2025
AppFollow's Q3 2025 updates introduce AI-driven enhancements, including AI auto-replies using a knowledge base, agent performance metrics, and a new rating metric in executive reports. Key features include Trustpilot integration, improved automation rules, and App Store Connect API enhancements. These updates aim to enhance workflow efficiency and review management.
AppFollow product updates: what's new in Q2 2025
AppFollow's Q2 2025 updates include significant enhancements such as custom AI analysis for targeted insights, improved Google Play Console data integration for precise metrics, and a new Reply Kit for streamlined review management. These updates aim to enhance developer productivity and data accuracy, providing actionable insights and efficient workflows.
AppFollow, Inc. Profile
Company Name
AppFollow, Inc.
Company Website
https://appfollow.io/HQ Location
Pelimannintie 24, Helsinki, FI
Employees
11-50
Social
Financials
SEED
