AppFollow Overview

AppFollow is an App Monitoring, App Store Optimization, and Customer Support platform. It helps to gather and manage the app’s and game’s data, increase app conversion rate, improve app store rankings and app user loyalty. It helps to enhance customer realtionships and improve ROI

AppFollow is a single workspace that benefits everyone involved in running a mobile app. It helps in time-saving dealing with reviews to increase customer support efficiency, boost organic installs and outrank the competitors, monitor app performance and gain actionable insights and more.

Some of its features include automating reviews management to increase the efficiency of the support team, breakthrough in product development to meet customers' needs, and evaluate marketing campaigns, gain insights from competitors, increase organic downloads and grow app popularity and many more.

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well AppFollow solved their Reviews and Reputation needs. Cuspera uses 1141 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Reviews and Reputation needs.

Business Priorities

Enhance Customer Relationships and Scale Best Practices are the most popular business priorities peers achieved using AppFollow.

Other priorities:

  • Acquire Customers
  • Grow Market Share
  • Improve ROI
  • Increase Sales & Revenue
  • Enter New Markets Internationally Or Locally
  • Improve Digital And Social Presence
  • Launch New Products
See all business priorities See less business priorities

Use Cases

Peers recommend Rating And Review Management , Helpdesk Management , Sending & Publishing Communications , as the business use cases that they have been most satisfied while using AppFollow.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Rating And Review Management with Offline, Point Of Sale and Games

4.84/5

Read Reviews (77)

"...We are tracking downloads and reviews of our app, by platform, which is a bonus, because the initial goal was just to be able to respond to customer reviews through FreshDesk, our customer support software. ...."
Helpdesk Management with Chat

4.92/5

Read Reviews (58)

"...Use it to automate your product management or customer support routine...."
Sending & Publishing Communications with Games and Mobile

4.65/5

Read Reviews (51)

"...How to increase user loyalty with review responses was originally published in AppFollow on Medium, where people are continuing the conversation by highlighting and responding to this story...." How to increase user loyalty with review responses
PEER EXPERIENCES
Rating And Review Management with Offline, Point Of Sale and Games

4.84/5

Read Reviews (77)

"...We are tracking downloads and reviews of our app, by platform, which is a bonus, because the initial goal was just to be able to respond to customer reviews through FreshDesk, our customer support software. ...." Peer review by Verified Reviewer, Consumer Electronics
Helpdesk Management with Chat

4.92/5

Read Reviews (58)

"...Use it to automate your product management or customer support routine...." Peer review by Elen H, Product Manager
Sending & Publishing Communications with Games and Mobile

4.65/5

Read Reviews (51)

"...How to increase user loyalty with review responses was originally published in AppFollow on Medium, where people are continuing the conversation by highlighting and responding to this story...." How to increase user loyalty with review responses

27+ more Business Use Cases

Our AI advisor, Wyz, harnessed 1141 insights from peers and experts to help you assess how these AppFollow use cases fit your Reviews and Reputation needs.

Popular Business Setting

for AppFollow

Top Industries

  • Hospitality
  • Marketing and Advertising
  • Consumer Electronics

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used AppFollow to Enhance customer relationships and Scale best practices

Peer and Expert Opinion on Features

for AppFollow

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Alerts: popups & Notifications

3.74/5

Read Reviews (29)
Dashboard

4.02/5

Read Reviews (28)
Ticketing

4.12/5

Read Reviews (18)
Templates

3.93/5

Read Reviews (15)
Personalization

4.65/5

Read Reviews (9)
FEATURES RATINGS AND REVIEWS
Alerts: popups & Notifications

3.74/5

Read Reviews (29)
Dashboard

4.02/5

Read Reviews (28)
Ticketing

4.12/5

Read Reviews (18)
Templates

3.93/5

Read Reviews (15)
Personalization

4.65/5

Read Reviews (9)

IT and Other Capabilities

for AppFollow

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.38/5

Read Reviews (68)
Data Import

4.03/5

Read Reviews (76)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.38/5

Read Reviews (68)
Data Import

4.03/5

Read Reviews (76)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.69/5

Read Reviews (177)
Email Support

4.67/5

Read Reviews (24)
Chat Support

4.41/5

Read Reviews (16)
Phone Support

4.15/5

Read Reviews (12)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.69/5

Read Reviews (177)
Email Support

4.67/5

Read Reviews (24)
Chat Support

4.41/5

Read Reviews (16)
Phone Support

4.15/5

Read Reviews (12)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.98/5

Read Reviews (3)
Analytics

4.78/5

Read Reviews (90)
Custom Reports

4.42/5

Read Reviews (174)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.98/5

Read Reviews (3)
Analytics

4.78/5

Read Reviews (90)
Custom Reports

4.42/5

Read Reviews (174)

Software Failure Risk Guidance

?

for AppFollow

Overall Risk Meter

Low Medium High

Top Failure Risks for AppFollow

Vendor Profile Details

Company Name

AppFollow

Company Website

https://appfollow.io/

HQ Location

Pelimannintie 24, Helsinki, FI

Employees

11-50

Social

Financials

Seed