AppFollow Overview

AppFollow helps manage app store reviews and ratings. User feedback is analyzed, and reviews can be responded to and workflows automated.

Use Cases

Customers recommend Rating And Review Management, Helpdesk Management, Sending & Publishing Communications, as the business use cases that they have been most satisfied with while using AppFollow.

Other use cases:

  • Reputation Management
  • Competitive Intelligence
  • Products & Pricelist Management
  • Sales Review & Feedback
  • Engagement Management
  • Customer Feedback Management
  • International Marketing
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Business Priorities

Enhance Customer Relationships and Scale Best Practices are the most popular business priorities that customers and associates have achieved using AppFollow.

Other priorities:

  • Acquire Customers
  • Grow Market Share
  • Improve ROI
  • Increase Sales & Revenue
  • Enter New Markets Internationally Or Locally
  • Improve Digital And Social Presence
  • Launch New Products
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AppFollow Use-Cases and Business Priorities: Customer Satisfaction Data

AppFollow works with different mediums / channels such as Offline, Point Of Sale, Games, etc.

AppFollow's features include Alerts: Popups & Notifications, Dashboard, Ticketing, etc.

Reviews

"...With its mobile reputation management, app tracking and App Store Optimization (ASO) tools, it delivers you critical analytics around reviews and search result positions straight to email, Slack, Zendesk, Salesforce, Helpshift, Intercom and 30 more integrations...." Peer review

AppFollow, ReviewTrackers, Okendo, Broadly, LocalClarity, etc., all belong to a category of solutions that help Reviews and Reputation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for AppFollow

Top Industries

  • Hospitality
  • Marketing and Advertising
  • Consumer Electronics

Popular in

  • Small Business
  • Mid Market
  • Enterprise

AppFollow is popular in Hospitality, Marketing And Advertising, and Consumer Electronics and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on AppFollow Use Cases

How efficiently Does AppFollow manage your Rating And Review Management?

Appfollow helps manage app store ratings and reviews. It offers tools to track, analyze, and respond to user feedback. The software also provides features to increase app visibility and downloads. However, Appfollow does not support user ratings and reviews for all apps.
"...AppFollow in Helsiki offers their software for app store optimization (ASO), as well as replying to app user reviews and ratings...." Peer review

How efficiently Does AppFollow manage your Helpdesk Management?

Appfollow's Helpdesk Management feature allows you to automate your customer support routine by integrating with existing help desk services or team chats. It allows Customer Support Agents to receive mobile user reviews in real time and respond quickly. The feature currently only supports a limited number of help desk services.
"...In order to make sure that each review, critique, and bug is addressed by the app owner, AppFollow integrates to services such as Slack, Basecamp, Discord, Jira, Trello, Telegram, WebHook, and Facebook Workplace as well as Help Desk integration with Salesforce, Zendesk, Helpshift, Desk, Freshdesk, Front, Groove, Intercom, Help Scout, Kayako, Microsoft Teams, UseDesk, and Omnidesk. ..." How To Streamline App Workflow

How does AppFollow address your Sending & Publishing Communications Challenges?

How can AppFollow enhance your Reputation Management process?

What Are the key features of AppFollow for Competitive Intelligence?

27+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well AppFollow solved their Reviews and Reputation needs. Cuspera uses 1141 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Reviews and Reputation needs.

Video

AppFollow Fundamentals: Onboarding

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Frequently Asked Questions(FAQ)

for AppFollow

What is AppFollow?

AppFollow is an App Monitoring, App Store Optimization, and Customer Support platform. It helps to gather and manage the app’s and game’s data, increase app conversion rate, improve app store rankings and app user loyalty. It helps to enhance customer realtionships and improve ROI

AppFollow is a single workspace that benefits everyone involved in running a mobile app. It helps in time-saving dealing with reviews to increase customer support efficiency, boost organic installs and outrank the competitors, monitor app performance and gain actionable insights and more.

Some of its features include automating reviews management to increase the efficiency of the support team, breakthrough in product development to meet customers' needs, and evaluate marketing campaigns, gain insights from competitors, increase organic downloads and grow app popularity and many more.

What is AppFollow used for?

AppFollow is a Reviews and Reputation Software mainly used by its customers to Enhance Customer Relationships and Scale Best Practices by Rating And Review Management, Helpdesk Management and Sending & Publishing Communications .

What are the top features of AppFollow?

Alerts: popups & Notifications, Dashboard and Ticketing are some of the top features of AppFollow.

Who uses AppFollow?

AppFollow is used by Hospitality, Marketing And Advertising and Consumer Electronics among other industries.

What are AppFollow alternatives?

ReviewTrackers, Okendo, Broadly and LocalClarity are popular alternatives for AppFollow.

Where is AppFollow located?

AppFollow is headquartered at Pelimannintie 24, Helsinki, FI.
lightning

Peers used AppFollow for rating and review management and helpdesk management

AppFollow Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.98/5 ★

Read Reviews (3)
Analytics

4.78/5 ★

Read Reviews (90)
Custom Reports

4.42/5 ★

Read Reviews (174)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.98/5 ★

Read Reviews (3)
Analytics

4.78/5 ★

Read Reviews (90)
Custom Reports

4.42/5 ★

Read Reviews (174)

Software Failure Risk Guidance

?

for AppFollow

Overall Risk Meter

Low Medium High

Top Failure Risks for AppFollow

AppFollow Profile

Company Name

AppFollow

Company Website

https://appfollow.io/

HQ Location

Pelimannintie 24, Helsinki, FI

Employees

11-50

Social

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Financials

SEED