AppFollow Overview
AppFollow is an App Monitoring, App Store Optimization, and Customer Support platform. It helps to gather and manage the app’s and game’s data, increase app conversion rate, improve app store rankings and app user loyalty. It helps to enhance customer realtionships and improve ROI
AppFollow is a single workspace that benefits everyone involved in running a mobile app. It helps in time-saving dealing with reviews to increase customer support efficiency, boost organic installs and outrank the competitors, monitor app performance and gain actionable insights and more.
Some of its features include automating reviews management to increase the efficiency of the support team, breakthrough in product development to meet customers' needs, and evaluate marketing campaigns, gain insights from competitors, increase organic downloads and grow app popularity and many more.
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well AppFollow solved their Reviews and Reputation needs. Cuspera uses 1141 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Reviews and Reputation needs.
Business Priorities
Enhance Customer Relationships and Scale Best Practices are the most popular business priorities peers achieved using AppFollow.
Use Cases
Peers recommend Rating And Review Management , Helpdesk Management , Sending & Publishing Communications , as the business use cases that they have been most satisfied while using AppFollow.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Rating And Review Management with Offline, Point Of Sale and Games |
4.84/5 ★ |
"...We are tracking downloads and reviews of our app, by platform, which is a bonus, because the initial goal was just to be able to respond to customer reviews through FreshDesk, our customer support software. ...." Peer review by Verified Reviewer, Consumer Electronics |
| Helpdesk Management with Chat |
4.92/5 ★ |
"...Use it to automate your product management or customer support routine...." Peer review by Elen H, Product Manager |
| Sending & Publishing Communications with Games and Mobile |
4.65/5 ★ |
"...How to increase user loyalty with review responses was originally published in AppFollow on Medium, where people are continuing the conversation by highlighting and responding to this story...." How to increase user loyalty with review responses |
| PEER EXPERIENCES | |
|---|---|
| Rating And Review Management with Offline, Point Of Sale and Games |
4.84/5 ★ |
"...We are tracking downloads and reviews of our app, by platform, which is a bonus, because the initial goal was just to be able to respond to customer reviews through FreshDesk, our customer support software. ...." Peer review by Verified Reviewer, Consumer Electronics |
|
| Helpdesk Management with Chat |
4.92/5 ★ |
"...Use it to automate your product management or customer support routine...." Peer review by Elen H, Product Manager |
|
| Sending & Publishing Communications with Games and Mobile |
4.65/5 ★ |
"...How to increase user loyalty with review responses was originally published in AppFollow on Medium, where people are continuing the conversation by highlighting and responding to this story...." How to increase user loyalty with review responses |
|
27+ more Business Use Cases
Our AI advisor, Wyz, harnessed 1141 insights from peers and experts to help you assess how these AppFollow use cases fit your Reviews and Reputation needs.
Popular Business Setting
for AppFollow
Top Industries
- Hospitality
- Marketing and Advertising
- Consumer Electronics
Popular in
- Small Business
- Mid Market
- Enterprise
Peers used AppFollow to Enhance customer relationships and Scale best practices
AppFollow Alternatives
Peer and Expert Opinion on Features
for AppFollow
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Alerts: popups & Notifications | Read Reviews (29) |
| Dashboard | Read Reviews (28) |
| Ticketing | Read Reviews (18) |
| Templates | Read Reviews (15) |
| Personalization | Read Reviews (9) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Alerts: popups & Notifications | Read Reviews (29) |
| Dashboard | Read Reviews (28) |
| Ticketing | Read Reviews (18) |
| Templates | Read Reviews (15) |
| Personalization | Read Reviews (9) |
IT and Other Capabilities
for AppFollow
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (68) |
| Data Import | Read Reviews (76) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (68) |
| Data Import | Read Reviews (76) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (177) |
| Email Support | Read Reviews (24) |
| Chat Support | Read Reviews (16) |
| Phone Support | Read Reviews (12) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (177) |
| Email Support | Read Reviews (24) |
| Chat Support | Read Reviews (16) |
| Phone Support | Read Reviews (12) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (3) |
| Analytics | Read Reviews (90) |
| Custom Reports | Read Reviews (174) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (3) |
| Analytics | Read Reviews (90) |
| Custom Reports | Read Reviews (174) |
Software Failure Risk Guidance
?for AppFollow
Overall Risk Meter
Top Failure Risks for AppFollow
Vendor Profile Details
Company Name
AppFollow
Company Website
https://appfollow.io/HQ Location
Pelimannintie 24, Helsinki, FI
Employees
11-50
Social
Financials
Seed
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