Experience.com Overview
This is a summary of the comprehensive capabilities and benefits of Experience.com based on over 743 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Experience.com, NiceJob, Chatmeter Platform, Press Ganey, Reputation.com, etc., all belong to a category of solutions that help Reviews and Reputation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Experience.com is right for your needs? Our Cuspera AI engine can evaluate how Experience.com fits your specific business needs, industry, and context. Get your personalized assessment report today.
Experience.com supports business activities such as:
- Customer Feedback Management
- Engagement Management
- Rating And Review Management
- Social Media Management
- Coaching
Experience.com can help you with many business goals, such as Acquire Customers, Improve Digital And Social Presence, Enter New Markets Internationally Or Locally, Improve ROI, Enhance Customer Relationships, etc. It can help manage these activities if you use Promotions Social Media and Website for these needs. As a solution, Experience.com's capabilities include Feedback Surveys, Personalization, Widgets, etc.
Experience.com Financial Services Vertical is its biggest customer base.
Reviews
"...Customer satisfaction, conflict resolution, happy customer promotion, net promoter promotion is all made easy, consistent and trackable in this system...." Peer review by Administrator
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Experience.com solved their Reviews and Reputation needs. Cuspera uses 743 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Reviews and Reputation needs.
Business Priorities
Acquire Customers and Improve Digital And Social Presence are the most popular business priorities peers achieved using Experience.com.
Use Cases
Peers recommend Customer Feedback Management , Engagement Management , Rating And Review Management , as the business use cases that they have been most satisfied while using Experience.com.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Customer Feedback Management with Promotions |
4.92/5 ★ |
"...Customer satisfaction, conflict resolution, happy customer promotion, net promoter promotion is all made easy, consistent and trackable in this system...." Peer review by Administrator |
| measuring net promoter score |
4.52/5 ★ |
"...Customer satisfaction, conflict resolution, happy customer promotion, net promoter promotion is all made easy, consistent and trackable in this system...." Peer review by Administrator |
| measuring customer satisfaction |
4.60/5 ★ |
"...Inlanta is a nationally recognized leader in the mortgage industry, named a 2019 Best Companies to Work For by National Mortgage News; a Top Workplace by the Milwaukee Journal Sentinel for 2019; and a Top 10 Mortgage Company in Customers Satisfaction for 2018 by SocialSurvey...." Inlanta Mortgage Promotes Puricelli to Lead New Business Unit |
| Engagement Management with Social Media |
4.93/5 ★ |
"...Social Survey also acts as a powerful enterprise feedback tool that drives employee engagement and behavior...." Non-QM and Construction Products; Training and Events Nationwide and at Home |
| engaging and following up |
4.91/5 ★ |
"...We are also able to direct our happy customer feed and follow up to any area we need a boost or recovery on when we have a bad review that lowers our score online...." Peer review by Administrator |
| Rating And Review Management with Social Media and Website |
4.64/5 ★ |
"...Their system has also helped generate thousands more Zillow, GoogleMyBusiness, BBB, and Credit Karma reviews to help clients boost their online reputation...." Broker and Front-End Products, Subservicer Webinar; Rates Watching Overseas Markets |
| PEER EXPERIENCES | |
|---|---|
| Customer Feedback Management with Promotions |
4.92/5 ★ |
"...Customer satisfaction, conflict resolution, happy customer promotion, net promoter promotion is all made easy, consistent and trackable in this system...." Peer review by Administrator |
|
| measuring net promoter score |
4.92/5 ★ |
| measuring customer satisfaction |
4.92/5 ★ |
| Engagement Management with Social Media |
4.93/5 ★ |
"...Social Survey also acts as a powerful enterprise feedback tool that drives employee engagement and behavior...." Non-QM and Construction Products; Training and Events Nationwide and at Home |
|
| engaging and following up |
4.93/5 ★ |
| Rating And Review Management with Social Media and Website |
4.64/5 ★ |
"...Their system has also helped generate thousands more Zillow, GoogleMyBusiness, BBB, and Credit Karma reviews to help clients boost their online reputation...." Broker and Front-End Products, Subservicer Webinar; Rates Watching Overseas Markets |
|
38+ more Business Use Cases
Our AI advisor, Wyz, harnessed 743 insights from peers and experts to help you assess how these Experience.com use cases fit your Reviews and Reputation needs.
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
Case Study BHHSRead More |
Frequently Asked Questions(FAQ)
for Experience.com
What is Experience.com?
What is Experience.com used for?
What are the top features of Experience.com?
Who uses Experience.com?
What are Experience.com alternatives?
Where is Experience.com located?
Popular Business Setting
for Experience.com
Top Industries
- Financial Services
- Insurance
- Banking
Popular in
- Small Business
- Mid Market
- Enterprise
Peers used Experience.com to Acquire customers and Improve digital and social presence
Experience.com Alternatives
Peer and Expert Opinion on Features
for Experience.com
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Feedback surveys | Read Reviews (29) |
| Personalization | Read Reviews (18) |
| Widgets | Read Reviews (13) |
| Gamification | Read Reviews (8) |
| Dashboard | Read Reviews (8) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Feedback surveys | Read Reviews (29) |
| Personalization | Read Reviews (18) |
| Widgets | Read Reviews (13) |
| Gamification | Read Reviews (8) |
| Dashboard | Read Reviews (8) |
IT and Other Capabilities
for Experience.com
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (36) |
| Data Export | Read Reviews (20) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (36) |
| Data Export | Read Reviews (20) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (53) |
| Chat Support | Read Reviews (8) |
| Phone Support | Read Reviews (4) |
| Email Support | Read Reviews (3) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (53) |
| Chat Support | Read Reviews (8) |
| Phone Support | Read Reviews (4) |
| Email Support | Read Reviews (3) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (37) |
| Custom Reports | Read Reviews (65) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (37) |
| Custom Reports | Read Reviews (65) |
Software Failure Risk Guidance
?for Experience.com
Overall Risk Meter
Top Failure Risks for Experience.com
Vendor Profile Details
Company Name
Experience.com
Company Website
https://www.experience.com/HQ Location
3000 Executive Pkwy, San Ramon, California 94583, US
Employees
51-100
Social
Financials
SERIES A
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