RaveCapture (formerly TrustSpot) Overview

RaveCapture equips e-commerce stores with tools to gather product and company reviews, capture user-generated content (UGC), and send out surveys seamlessly. This platform allows teams to connect their stores directly, facilitating an influx of authentic customer feedback. By integrating capabilities such as adding star ratings to Google Ads, RaveCapture enhances visibility and credibility. Its user-friendly interface supports brands in harnessing the power of reviews to drive conversions and improve reputation. Trusted by numerous brands, RaveCapture provides not just a service, but a partnership with support that prioritizes personal engagement.

Use Cases

Customers recommend Rating And Review Management, Customer Feedback Management, Social Media Management, as the business use cases that they have been most satisfied with while using RaveCapture (formerly TrustSpot).

Other use cases:

  • Engagement Management
  • Communication Management
  • Loyalty Management
  • Contract Management
  • Proposal & Quote Management
  • Content Management
  • Lifetime Value Management
See all use cases See less use cases

Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using RaveCapture (formerly TrustSpot).

Other priorities:

  • Enhance Customer Relationships
  • Improve Brand Engagement
  • Increase Customer Life Time Value
  • Improve ROI
  • Improve Consistency
  • Scale Best Practices
  • Grow Market Share
  • Establish Thought Leadership
See all business priorities See less business priorities

RaveCapture (formerly TrustSpot) Use-Cases and Business Priorities: Customer Satisfaction Data

RaveCapture (formerly TrustSpot) works with different mediums / channels such as Social Media. Video. Promotions etc.

RaveCapture (formerly TrustSpot)'s features include Feedback Surveys, Rewards, Gamification, etc. and RaveCapture (formerly TrustSpot) support capabilities include 24/7 Support, Chat Support, Email Support, etc. also RaveCapture (formerly TrustSpot) analytics capabilities include Custom Reports, and Analytics.

Reviews

"...If you are looking to increase SEO traffic, google snippets, and also ask your customers for reviews...." Peer review by Harrison T, Management Assistant

Peer review evidence (same sources as the product rating summary)

"...Customer reviews displayed on your site are indexed by search engines and used to rank your page...." Turn Searches into Customers with TrustSpot
"...Make it easy for customers to give feedback with In-Email Review Requests...." Integrate Prestashop with TrustSpot
"...We described our use case and they invested in upgrades to their existing coupon system, to reward our users for attaching images to their reviews and then sharing them on social media. ..." PointsPrizes increased their conversion rate by over 44%

RaveCapture (formerly TrustSpot), Okendo, NiceJob, Broadly, SmileBack, etc., all belong to a category of solutions that help Reviews and Reputation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Trustspot, the #1 tool for sharing real customer experiences with visual content, boasts 36% higher conversions. Start sharing real visual customer experiences today.

Popular Business Setting

for RaveCapture (formerly TrustSpot)

Top Industries

  • Automotive
  • Media Production
  • Apparel & Fashion

Popular in

  • Small Business
  • Large Enterprise

RaveCapture (formerly TrustSpot) is popular in Automotive, Media Production, and Apparel & Fashion and is widely used by Small Business, and Large Enterprise,

RaveCapture (formerly TrustSpot) Customer wins, Customer success stories, Case studies

How efficiently Does RaveCapture (formerly TrustSpot) manage your Rating And Review Management?

How does RaveCapture (formerly TrustSpot) address your Customer Feedback Management Challenges?

What makes RaveCapture (formerly TrustSpot) ideal for Social Media Management?

How does RaveCapture (formerly TrustSpot) facilitate Engagement Management?

How does RaveCapture (formerly TrustSpot) facilitate Communication Management?

11 buyers and buying teams have used Cuspera to assess how well RaveCapture (formerly TrustSpot) solved their Reviews and Reputation needs. Cuspera uses 582 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Reviews and Reputation needs.

 

Second Skin Audio - Consumer Electronics - Small

USA

Second Skin Audio uses RaveCapture to manage and improve customer reviews. They hold low-star reviews for review before publishing. The team resolves issues directly with customers and then responds ...publicly. This builds trust and encourages reviewers to update their ratings. They offer refunds, replacements, or gift cards to unhappy customers. Their approach protects ratings and turns negative feedback into loyalty.

Read more →
 

Air Plant Shop - Retail - Small

USA

Air Plant Shop used RaveCapture to collect over 2,000 customer experiences and 4,000 photos. They invited buyers to share photos and answer questions about their plant care after purchase. These revi...ews appear on product pages, showing real results and care tips. Shoppers see authentic customer photos and advice, which builds trust and reduces hesitation. The ongoing stream of visual proof helps new buyers feel confident before purchasing.

Read more →
 

Air Plant Shop - Retail - Small

Orlando, USA

Air Plant Shop used RaveCapture to collect over 2,000 customer experiences and 4,000 photos. The team asked targeted post-purchase questions to gather real feedback. They turned reviews into care gui...des for new buyers. This helped shoppers see real customer care and learn about plant care before buying. The approach increased trust and improved the buying experience.

Read more →
 

Air Plant Shop - Retail - Small

USA

Air Plant Shop used RaveCapture to collect over 2,000 customer experiences and 4,000 photos. The team asked targeted post-purchase questions to gather detailed feedback. They turned customer reviews ...into care guides for new buyers. This helped shoppers see real care experiences and learn about plant care before buying. The approach increased trust and improved the buying process for home and garden products.

Read more →

GUNNER Kennels - Consumer Goods

GUNNER Kennels wanted to show that their dog crates were the best. They needed to prove this to new customers. They used TrustSpot’s tools to collect customer photos and details about their dogs and ...vehicles. They built a gallery on their website to display these photos and answers. In the last year, they collected 6,000 customer photos and 1,295 customer experiences. They had a 21% response rate to their surveys.

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Nameless Performance - Automotive

Nameless Performance wanted to stand out in the automotive parts market. They needed to show real customer experiences to build trust. They used RaveCapture to collect customer photos and videos from... around the world. They also gathered detailed feedback about installation and product use. In the past year, they collected over 6,000 customer photos and videos and 820 customer experiences. This helped them generate over $2.5 million in sales from social proof.

Read more →

Importing External Reviews using TrustSpot

Video Thumbnail

Frequently Asked Questions(FAQ)

for RaveCapture (formerly TrustSpot)

What is RaveCapture (formerly TrustSpot) used for?

RaveCapture (formerly TrustSpot) is a Reviews and Reputation Software mainly used by its customers to Acquire Customers and Increase Sales & Revenue by Rating And Review Management, Customer Feedback Management and Social Media Management .

What are the top features of RaveCapture (formerly TrustSpot)?

Feedback surveys, Rewards and Gamification are some of the top features of RaveCapture (formerly TrustSpot).

Who uses RaveCapture (formerly TrustSpot)?

RaveCapture (formerly TrustSpot) is used by Automotive, Media Production and Apparel & Fashion among other industries.

What are RaveCapture (formerly TrustSpot) alternatives?

Okendo, NiceJob, Broadly and SmileBack are popular alternatives for RaveCapture (formerly TrustSpot).

Where is RaveCapture (formerly TrustSpot) located?

RaveCapture (formerly TrustSpot) is headquartered at 1000 Legion Pl, Orlando, Florida 32801, US.
lightning

Peers used RaveCapture (formerly TrustSpot) for rating and review management and customer feedback management

RaveCapture (formerly TrustSpot) Competitors

RaveCapture (formerly TrustSpot) Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.05/5 ★

Read Reviews (1)
Custom Reports

4.32/5 ★

Read Reviews (83)
Analytics

4.23/5 ★

Read Reviews (15)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.05/5 ★

Read Reviews (1)
Custom Reports

4.32/5 ★

Read Reviews (83)
Analytics

4.23/5 ★

Read Reviews (15)

Software Failure Risk Guidance

?

for RaveCapture (formerly TrustSpot)

Overall Risk Meter

Low Medium High

Top Failure Risks for RaveCapture (formerly TrustSpot)

RaveCapture Profile

Company Name

RaveCapture

Company Website

https://ravecapture.com/

HQ Location

1000 Legion Pl, Orlando, Florida 32801, US

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