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Reviews and Reputation Management Software 2023: Complete Guide - Page 6

Online Reputation Management is the act of monitoring, influencing, growing, and managing what’s being said about a brand or a business or a person online. This is also about digital perception management. Maintaining a positive reputation is a key aspect of a digital marketing strategy.

Learn why Online Reputation Management is important for business and how to choose the right software

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What is the right solution for you depends on your business context and needs. Let us help you firm up your needs and find you the right-fit solutions. Get your personalized assessment report now!

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Updated By Cuspera

Last updated: Aug 29, 2023

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139 Reviews and Reputation Software

TechSmith Video Review Icon

TechSmith Video Review

4.00
★★★★★
★★★★★

Get Clear Video Feedback | Video Review | TechSmith

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Highlights
Top Business Usecases : Collaboration,Training & onboarding,Products & pricelist management

Vendor: TechSmith Corporation

Company Size: 251-500

HQ Location: 2405 Woodlake Drive, Okemos, Michigan 48864, US

Financials: PRIVATE

Ratecard Icon

Ratecard

4.00
★★★★★
★★★★★

Feedback on autopilot....

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Highlights
Top Business Usecases : Competitive intelligence,Reputation management,Customer feedback management

Vendor: Ratecard

HQ Location: Jisperweg 2, Amsterdam, 1463 ND, NL

Adit Reputation Management Icon

Adit Reputation Management

4.41
★★★★★
★★★★★

Pozative Reviews - adit.com

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Pozative is the online review management tool that helps businesses to interact with customers through online reviews as well as customer feedback to get visible, get chosen, and get insight. It helps businesses to get online reviews and keep track of their ratings across different review platforms.

Highlights
Top Business Usecases : Rating and review management,Engagement management,Customer feedback management

Vendor: Adit Advertising Inc

Company Size: 51-100

HQ Location: 2101 CityWest Blvd., 1st Floor, Houston, TX 77042, US

Financials: PRIVATE

MarketForce Icon

MarketForce

4.00
★★★★★
★★★★★

Market Force: Customer Experience Management (CXM) Company

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Marketforce is a Customer Experience Management platform that helps businesses measure and improve customer experience and to protect brand reputation.This technology is used by Brands or businesses to get analytics & insights on customer experience through various platforms to provide a structured data with unique-decision making tools that relate operational excellence and customer experience to financial performance.

Highlights
Top Business Usecases : Customer feedback management,Monitoring social media,Social media management
Top Features : Feedback surveys

Vendor: Market Force Information, LLC

Company Size: 501-1000

HQ Location: 6025 The Corners Pkwy, Suite 200, Peachtree Corners, Georgia 30092, US

Financials: SERIES B

SO Connect WIFI Marketing Icon

SO Connect WIFI Marketing

4.00
★★★★★
★★★★★

plug-&-play router works with existing Internet connection to provide free, secure Wi-Fi for customers

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SO Connect WIFI Marketing helps in collecting the customers’ email addresses with WIFI login and stay in touch to keep them coming back. It helps in improve ROI and acquire customers.

Highlights
Top Business Usecases : Engagement management,Contact list management,Loyalty management
Top Features : Personalization

Vendor: SO Connect

Company Size: 51-100

HQ Location: Leidsegracht 107, Amsterdam, Noord Holland 1017ND, NL

Financials: PRIVATE

Terakeet Enterprise SEO Icon

Terakeet Enterprise SEO

4.00
★★★★★
★★★★★

Smarter SEO. At Scale - Terakeet

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Highlights
Top Business Usecases : Generation of new leads,Reputation management,Channel marketing
Top Features : SEO

Vendor: Terakeet LLC

Company Size: 101-250

HQ Location: 333 W. Washington St,Ste. 500,Syracuse, NY 13202, US

Financials: PRIVATE

TrackStreet Review Tracking Icon

TrackStreet Review Tracking

4.17
★★★★★
★★★★★

Negative & Fake Review Tracking - trackstreet.com

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Highlights
Top Business Usecases : Lead tracking,Tracking & monitoring communications,Communication management
Top Features : Live monitoring,Alerts: popups & Notifications

Vendor: TrackStreet, LLC

Company Size: 11-50

HQ Location: 9811 W Charleston Blvd, Suite 2-776, Suite 2-776, Las Vegas, Nevada 89117, US

Financials: SEED

Super Monitoring Icon

Super Monitoring

4.16
★★★★★
★★★★★

Website monitoring tool

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Highlights
Top Business Usecases : Content management,Content tracking,Performance management
Top Features : Alerts: popups & Notifications

Vendor: Super Monitoring

Company Size: 1-10

HQ Location: Katowice, Poland

Financials: PRIVATE

Channel Signal Icon

Channel Signal

4.00
★★★★★
★★★★★

Product Review Analytics to Inform Better Business Decisions -Channel Signal

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Highlights
Top Business Usecases : Rating and review management,Influencer marketing,Campaign management

Vendor: Channel Signal, Inc.

Company Size: 11-50

HQ Location: 2750 Rasmussen Rd, 101, Park City, Utah 84098, US

Financials: PRIVATE

aViewPro Icon

aViewPro

4.00
★★★★★
★★★★★

Powerful online review tool

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ViewPro is a Review tool that provides feedback, shares comments, and tracks responses for customized products and building selections. It tracks reactions to custom views of products and assists with design reviews, range planning, product line development, and other tasks.

Highlights
Top Business Usecases : Collaboration,Rating and review management,Sales document management

Vendor: Hark Solutions Limited

Company Size: 11-50

HQ Location: Yeovil Innovation Centre Barracks Close Yeovil, Somerset BA22 8RN, GB

Financials: PRIVATE

ScoreDoc Icon

ScoreDoc

4.00
★★★★★
★★★★★

Comprehensive Reputation Scorecard for Healthcare Provider Selection

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ScoreDoc is an iOS app that is simple yet elegant and seamless yet impactful. It helps to compare healthcare providers' reputations to assist in selecting the best healthcare provider for the needs and situation.

Highlights
Top Business Usecases : Rating and review management,Reputation management

Vendor: Scoredoc, Inc.

Company Size: 1-10

HQ Location: 6004 Lookaway Circle, Franklin, TN 37067

Financials: PRIVATE

Caliber Stakeholder Intelligence Platform Icon

Caliber Stakeholder Intelligence Platform

4.00
★★★★★
★★★★★

Reputation Monitoring Platform

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Caliber is a stakeholder intelligence platform that helps organizations understand the people who shape their success. We collect, analyze, and interpret diverse data about customers, suppliers, investors, employees, and other key stakeholders to provide real-time insights that strengthen relationships, build trust, and improve outcomes.

Highlights
Top Business Usecases : Reputation management,Market research

Vendor: Group Caliber ApS

Company Size: 11-50

HQ Location: Magstræde 10A, 1204 København

Financials: PRIVATE

Connectivity Icon

Connectivity

4.17
★★★★★
★★★★★

Microsoft Remote Connectivity Analyzer

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Highlights
Top Business Usecases : White labeling,Engagement management,Lifetime value management

Vendor: Connectivity, Inc.

Company Size: 51-100

HQ Location: 100 E. Tujunga Ave, Burbank, California 91502, US

Financials: SERIES A

Netreputation Icon

Netreputation

4.00
★★★★★
★★★★★

Online reputation management solutions

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Highlights
Top Business Usecases : Reputation management,Lead qualification,Campaign management

Vendor: Netreputation

Founded: 2015

Company Size: 11-50

HQ Location: 1440 Main St. 3rd Floor Sarasota, FL 34236

Financials: PRIVATE

RepTrak Icon

RepTrak

4.00
★★★★★
★★★★★

Corporate Reputation Management

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Reptrak is a cloud-based business intelligence platform that provides insights on reputation and brand performance enabling decision making. The software benefits Communication leaders, CCOs and the C-suite. Reptrak’s 360 degree view of brand reputation enables businesses to identify its strengths and weaknesses.

Highlights
Top Business Usecases : Competitive intelligence,Sending & publishing communications,Communication management

Vendor: RepTrak Company, Inc.

Founded: 2004

Company Size: 201-500

HQ Location: 399 Boylston Street, Floor 7, Boston, MA 02116

re: spondelligent Icon

re: spondelligent

4.00
★★★★★
★★★★★

Manage your online reviews smartly with professional and individual responses

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re: spondelligent is a review management solution for monitoring, tracking, and responding to online reviews from across multiple platforms. It is helpful for restaurants, hotels, camping service-based businesses can utilize the platform to manage customer feedback and gain insight into the customer experience.

Highlights
Top Business Usecases : Rating and review management,Public relations,Social media management

Vendor: re: spondelligent LLC

Company Size: 2-10

HQ Location: Büelstrasse 8, Gersau, 6442, CH

Financials: PRIVATE

Review Dingo Icon

Review Dingo

4.33
★★★★★
★★★★★

We're All About Helping You Improve Your Brand | Review Dingo

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Review Dingo is an automated cloud-based reputation management and marketing platform designed to build and protect your business reputation. It helps to increase sales and revenue.

Highlights
Top Business Usecases : Reputation management,Trust management,Rating and review management

Vendor: Review Dingo, LLC.

Company Size: 2-10

HQ Location: Paris La Défense Cedex

Financials: NA

G2 Stack Icon

G2 Stack

4.00
★★★★★
★★★★★

Get to know what products and services companies use

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Highlights
Top Business Usecases : Account management,Subscription management,Sending & publishing communications

Vendor: G2.com, Inc.

Company Size: 501-1000

HQ Location: 100 S Wacker Dr STE 600 Chicago, IL 60606

Financials: SERIES D

Kiyoh Icon

Kiyoh

4.00
★★★★★
★★★★★

Improve your visibility in Google with reviews

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Highlights
Top Business Usecases : Rating and review management,Sending & publishing communications,Communication management

Vendor: Klantenvertellen B.V.

Company Size: 11-50

HQ Location: Dr. Hub van Doorneweg 169 5026 RC Tilburg

Financials: PRIVATE