re: spondelligent Overview

Re:spondelligent offers a unique review management solution that streamlines how businesses handle customer feedback. This platform allows users to collect, improve, and respond to reviews efficiently. It automates the review management process, making it easier for teams to maintain a positive online reputation. Users can start with a free trial to explore its capabilities. A notable feature is its ability to integrate customer voices into actionable insights, enhancing the overall customer experience. This tool is particularly beneficial for businesses aiming to manage their online presence effectively and engage with their audience in real-time.

Use Cases

Customers recommend Rating And Review Management, Public Relations, Social Media Management, as the business use cases that they have been most satisfied with while using re: spondelligent.

Other use cases:

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re: spondelligent Use-Cases and Business Priorities: Customer Satisfaction Data

re: spondelligent works with different mediums / channels such as Website. and Social Media.

Peer review evidence (same sources as the product rating summary)

"...We monitor for you over 50 pages Review, analyze and respond to your online reviews...." Online-Bewertungen Managen & Beantworten
"...we can better serve our online customers come in and have our Pr senz in Netzt sp rbar improve. ..." Online-Bewertungen Managen & Beantworten
"...Me le table Social Media Manager. ..." Online-Bewertungen Managen & Beantworten

re: spondelligent, belong to a category of solutions that help Reviews and Reputation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Re:spondelligent is an online review management solution that helps collect, improve, and respond to reviews. It offers a free trial to get started today.

re: spondelligent Customer wins, Customer success stories, Case studies

How can re: spondelligent enhance your Rating And Review Management process?

 

VAPIANO Österreich - Restaurants - Medium

Vienna, Austria

VAPIANO Österreich runs 13 Italian fast-casual restaurants. They wanted to manage guest feedback from multiple channels, especially during COVID-19 when delivery and take-away became more important. ...re:spondelligent provided a custom solution to collect, analyze, and respond to all online reviews, including those from their own webshop. The integration allowed VAPIANO to answer reviews directly and track guest feedback efficiently. This helped them save time and gain better insights into guest satisfaction.

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Vapiano - Restaurants - Large

Hamburg, Germany

Vapiano used re:spondelligent to improve its global review management. After 12 months, Vapiano saw a 0.05-star average rating increase across 155+ locations. Some markets, like the UK and France, im...proved by 0.5 stars. The number of reviews grew by 15% worldwide, with Switzerland and Chile up 69%. The average response rate rose from 70% to 89%, and response time dropped by 37%. These changes boosted customer trust and led to more restaurant visits.

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Familie Wiesner Gastronomie AG - Hospitality - Large

Zurich, Switzerland

Familie Wiesner Gastronomie AG used re:spondelligent to manage reviews for 35 restaurants. Before, the team spent 5 hours daily on guest feedback. Now, they spend only 2 hours. The workload dropped f...rom 50% to 20%. The integration with Microsoft Power BI automated reporting. The answer rate rose to over 98%, and the average response time fell to one day. re:spondelligent helps them spot trends, improve guest communication, and keep Google ratings above 4.5.

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VAPIANO Österreich - Restaurants - Medium

Vienna, Austria

VAPIANO Österreich runs 13 Italian restaurants and wanted to improve guest satisfaction. They needed a way to monitor, analyze, and respond to all online reviews, including those from their own web s...hop. re:spondelligent provided a custom solution that collects and analyzes feedback from multiple channels. The team can now manage reviews more efficiently and gain better insights into guest needs. This saves time and helps VAPIANO understand trends and guest opinions quickly.

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Vapiano Global - Restaurants - Large

Hamburg, Germany

Vapiano Global used re:spondelligent to improve online reviews across 155+ locations in 32 countries. The platform helped raise average star ratings, with the UK and France seeing a 0.5-star increase.... Review volume grew by 15% overall, with Switzerland and Chile up 69%. Response rates jumped from 70% to 89%, and response times dropped by 37%. Vapiano also saw its online reputation score rise, supporting stronger customer trust and higher revenue.

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Vapiano V-HUB international s.r.o. - Restaurants - Large

re:spondelligent helped Vapiano improve review ratings and increase review volume across 155 locations in 32 countries. Vapiano used IWantTo.Review and automated response tools to boost response rate...s and cut average response time by 37%. The system gave Vapiano central control and local insights, helping teams keep brand standards and adapt to local markets. The review management platform made it easier to track feedback and follow up with teams. Vapiano saw higher star ratings and more reviews in key markets.

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re: spondelligent Features

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FEATURE RATINGS AND REVIEWS
Analytics

3.30/5 ★

Read Reviews (1)
Custom Reports

3.21/5 ★

Read Reviews (1)
CAPABILITIES RATINGS AND REVIEWS
Analytics

3.30/5 ★

Read Reviews (1)
Custom Reports

3.21/5 ★

Read Reviews (1)

Software Failure Risk Guidance

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Top Failure Risks for re: spondelligent

re: spondelligent LLC Profile

Company Name

re: spondelligent LLC

Company Website

https://respondelligent.com/

HQ Location

Büelstrasse 8, Gersau, 6442, CH

Employees

2-10

Social

Facebook Linkedin Twitter

Financials

PRIVATE