re: spondelligent Overview

Re:spondelligent offers a unique review management solution that streamlines how businesses handle customer feedback. This platform allows users to collect, improve, and respond to reviews efficiently. It automates the review management process, making it easier for teams to maintain a positive online reputation. Users can start with a free trial to explore its capabilities. A notable feature is its ability to integrate customer voices into actionable insights, enhancing the overall customer experience. This tool is particularly beneficial for businesses aiming to manage their online presence effectively and engage with their audience in real-time.

Use Cases

Customers recommend Rating And Review Management, Public Relations, Social Media Management, as the business use cases that they have been most satisfied with while using re: spondelligent.

Other use cases:

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re: spondelligent Use-Cases and Business Priorities: Customer Satisfaction Data

re: spondelligent works with different mediums / channels such as Website. and Social Media.

re: spondelligent, belong to a category of solutions that help Reviews and Reputation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Re:spondelligent is an online review management solution that helps collect, improve, and respond to reviews. It offers a free trial to get started today.

Comprehensive Insights on re: spondelligent Use Cases

How does re: spondelligent facilitate Rating And Review Management?

Case Studies

Restaurants

CASE STUDY Familie Wiesner Gastronomie AG

re:spondelligent helped Familie Wiesner Gastronomie AG manage reviews for 35 restaurants. The challenge was handling reviews across many locations, which took a lot of time. With re:spondelligent, th...e team reduced daily review management from 5 hours to 2 hours. Automated reporting with Microsoft Power BI saved even more time. The response rate to guest reviews increased to over 98%, and the average response time dropped to one day. FWG now uses reviews as a marketing tool and to improve guest experience.

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Restaurants

CASE STUDY VAPIANO Austria

re:spondelligent provided VAPIANO Austria with an online review management software. VAPIANO needed to manage feedback from multiple channels, including delivery platforms and their own webshop. re:s...pondelligent integrated all feedback sources into one system. The solution made review management faster and easier for VAPIANO. The team now saves time and has better insights into guest feedback. VAPIANO can monitor and respond to reviews from all channels in one place.

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Restaurants

CASE STUDY Familie Wiesner Gastronomie AG

re:spondelligent helped Familie Wiesner Gastronomie AG manage reviews for 35 restaurants. The challenge was the time-consuming process of handling feedback across many platforms. With re:spondelligen...t, the team reduced daily review management time from 5 hours to 2 hours. The solution automated reporting and improved feedback processing. The response rate rose to over 98% and the average reply time dropped to one day.

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Restaurants

CASE STUDY VAPIANO Österreich

re:spondelligent helped VAPIANO Österreich manage guest feedback for their 13 Italian restaurants. During COVID-19, VAPIANO needed to track and answer reviews from many channels, including their own ...web shop. re:spondelligent provided a custom solution to collect, analyze, and respond to all reviews in one place. The team can now manage feedback faster and get better insights about their guests. This saves time and helps VAPIANO understand guest needs more clearly.

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re: spondelligent Features

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FEATURE RATINGS AND REVIEWS
Analytics

3.30/5 ★

Read Reviews (1)
Custom Reports

3.21/5 ★

Read Reviews (1)
CAPABILITIES RATINGS AND REVIEWS
Analytics

3.30/5 ★

Read Reviews (1)
Custom Reports

3.21/5 ★

Read Reviews (1)

Software Failure Risk Guidance

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Top Failure Risks for re: spondelligent

re: spondelligent LLC Profile

Company Name

re: spondelligent LLC

Company Website

https://respondelligent.com/

HQ Location

Büelstrasse 8, Gersau, 6442, CH

Employees

2-10

Social

Facebook Linkedin Twitter

Financials

PRIVATE