MarketForce Overview
This is a summary of the comprehensive capabilities and benefits of MarketForce based on over 41 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
MarketForce, belong to a category of solutions that help Reviews and Reputation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if MarketForce is right for your needs? Our Cuspera AI engine can evaluate how MarketForce fits your specific business needs, industry, and context. Get your personalized assessment report today.
MarketForce supports business activities such as:
- Customer Feedback Management
- Monitoring Social Media
- Tracking & Monitoring Communications
- Rating And Review Management
- Market Survey
MarketForce can help you with many business goals, such as Build Brand Awareness, Enhance Customer Relationships, Improve Brand Engagement, Improve Visibility, and Improve Internal Communications. It can help manage these activities if you use Website Offline On Premises etc. for these needs. As a solution, MarketForce's capabilities include Feedback Surveys.
MarketForce Retail Vertical is its biggest customer base.
Reviews
"...Get paid to shop and provide feedback from the customer s point of view for local businesses and their neighboring competition...." 5 Realistic Ways to Get Paid to Shop
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well MarketForce solved their Reviews and Reputation needs. Cuspera uses 41 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Reviews and Reputation needs.
Business Priorities
Build Brand Awareness and Enhance Customer Relationships are the most popular business priorities peers achieved using MarketForce.
Use Cases
Peers recommend Customer Feedback Management , Monitoring Social Media , Tracking & Monitoring Communications , as the business use cases that they have been most satisfied while using MarketForce.
Read Peer Reviews and Expert Experience for Business Use Cases
BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
---|---|---|
Customer Feedback Management with Website, Offline and On Premises |
4.05/5 ★ |
"...Get paid to shop and provide feedback from the customer s point of view for local businesses and their neighboring competition...." 5 Realistic Ways to Get Paid to Shop |
measuring customer satisfaction |
3.38/5 ★ |
"...Market Force helps multi-location businesses measure and improve the customer experience, with mystery shopping, CSAT surveys, contact center data, and more. UK Site...." Customer Experience Management (CXM) Company |
Monitoring Social Media with Social Media |
3.92/5 ★ |
"...Social Media Monitoring. ..." Customer Experience Management (CXM) Company |
Tracking & Monitoring Communications with Social Media |
3.88/5 ★ |
"...Solutions include customer experience surveys, employee engagement surveys, mystery shopping, contact center services and social media review tracking, which are integrated into one technology and analytics platform, KnowledgeForce ...." Nordstrom Again Ranks As Consumers Favorite Premium Fashion Retailer, According to New Market Force Study |
PEER EXPERIENCES | |
---|---|
Customer Feedback Management with Website, Offline and On Premises |
4.05/5 ★ |
"...Get paid to shop and provide feedback from the customer s point of view for local businesses and their neighboring competition...." 5 Realistic Ways to Get Paid to Shop |
|
measuring customer satisfaction |
4.05/5 ★ |
Monitoring Social Media with Social Media |
3.92/5 ★ |
"...Social Media Monitoring. ..." Customer Experience Management (CXM) Company |
|
Tracking & Monitoring Communications with Social Media |
3.88/5 ★ |
"...Solutions include customer experience surveys, employee engagement surveys, mystery shopping, contact center services and social media review tracking, which are integrated into one technology and analytics platform, KnowledgeForce ...." Nordstrom Again Ranks As Consumers Favorite Premium Fashion Retailer, According to New Market Force Study |
Popular Business Setting
for MarketForce
Top Industries
- Retail
- Hospitality
- Entertainment
Popular in
Peer and Expert Opinion on Features
for MarketForce
- Low
- Medium
- High
FEATURES | RATINGS AND REVIEWS |
---|---|
Feedback surveys | Read Reviews (6) |
FEATURES | RATINGS AND REVIEWS |
---|---|
Feedback surveys | Read Reviews (6) |
IT and Other Capabilities
for MarketForce
- Low
- Medium
- High
CAPABILITIES (DATA) | RATINGS AND REVIEWS |
---|---|
Data Import | Read Reviews (2) |
Data Export | Read Reviews (1) |
CAPABILITIES (DATA) | RATINGS AND REVIEWS |
---|---|
Data Import | Read Reviews (2) |
Data Export | Read Reviews (1) |
CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
---|---|
24/7 Support | Read Reviews (4) |
CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
---|---|
24/7 Support | Read Reviews (4) |
CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (1) |
Custom Reports | Read Reviews (7) |
Analytics | Read Reviews (2) |
CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (1) |
Custom Reports | Read Reviews (7) |
Analytics | Read Reviews (2) |
Software Failure Risk Guidance
?for MarketForce
Top Failure Risks for MarketForce
Vendor Profile Details
Company Name
Market Force Information
Company Website
https://www.marketforce.com/HQ Location
6025 The Corners Pkwy, Suite 200, Peachtree Corners, Georgia 30092, US
Employees
501-1000
Social
Financials
SERIES B