MarketForce Overview

This is a summary of the comprehensive capabilities and benefits of MarketForce based on over 41 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

MarketForce, belong to a category of solutions that help Reviews and Reputation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if MarketForce is right for your needs? Our Cuspera AI engine can evaluate how MarketForce fits your specific business needs, industry, and context. Get your personalized assessment report today.

MarketForce supports business activities such as:

  • Customer Feedback Management
  • Monitoring Social Media
  • Tracking & Monitoring Communications
  • Rating And Review Management
  • Market Survey

MarketForce can help you with many business goals, such as Build Brand Awareness, Enhance Customer Relationships, Improve Brand Engagement, Improve Visibility, and Improve Internal Communications. It can help manage these activities if you use Website Offline On Premises etc. for these needs. As a solution, MarketForce's capabilities include Feedback Surveys.

MarketForce Retail Vertical is its biggest customer base.

Reviews

"...Get paid to shop and provide feedback from the customer s point of view for local businesses and their neighboring competition...." 5 Realistic Ways to Get Paid to Shop

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well MarketForce solved their Reviews and Reputation needs. Cuspera uses 41 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Reviews and Reputation needs.

Business Priorities

Build Brand Awareness and Enhance Customer Relationships are the most popular business priorities peers achieved using MarketForce.

Other priorities:

  • Improve Brand Engagement
  • Improve Visibility
  • Improve Internal Communications
See all business priorities See less business priorities

Use Cases

Peers recommend Customer Feedback Management , Monitoring Social Media , Tracking & Monitoring Communications , as the business use cases that they have been most satisfied while using MarketForce.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Customer Feedback Management with Website, Offline and On Premises

4.05/5 ★

Read Reviews (3)

"...Get paid to shop and provide feedback from the customer s point of view for local businesses and their neighboring competition...." 5 Realistic Ways to Get Paid to Shop
measuring customer satisfaction

3.38/5 ★

Read Reviews (1)

"...Market Force helps multi-location businesses measure and improve the customer experience, with mystery shopping, CSAT surveys, contact center data, and more. UK Site...."
Monitoring Social Media with Social Media

3.92/5 ★

Read Reviews (2)

"...Social Media Monitoring. ..." Customer Experience Management (CXM) Company
Tracking & Monitoring Communications with Social Media

3.88/5 ★

Read Reviews (2)

"...Solutions include customer experience surveys, employee engagement surveys, mystery shopping, contact center services and social media review tracking, which are integrated into one technology and analytics platform, KnowledgeForce ...." Nordstrom Again Ranks As Consumers Favorite Premium Fashion Retailer, According to New Market Force Study
PEER EXPERIENCES
Customer Feedback Management with Website, Offline and On Premises

4.05/5 ★

Read Reviews (3)

"...Get paid to shop and provide feedback from the customer s point of view for local businesses and their neighboring competition...." 5 Realistic Ways to Get Paid to Shop
measuring customer satisfaction

4.05/5 ★

Read Reviews (1)

Monitoring Social Media with Social Media

3.92/5 ★

Read Reviews (2)

"...Social Media Monitoring. ..." Customer Experience Management (CXM) Company
Tracking & Monitoring Communications with Social Media

3.88/5 ★

Read Reviews (2)

"...Solutions include customer experience surveys, employee engagement surveys, mystery shopping, contact center services and social media review tracking, which are integrated into one technology and analytics platform, KnowledgeForce ...." Nordstrom Again Ranks As Consumers Favorite Premium Fashion Retailer, According to New Market Force Study

Popular Business Setting

for MarketForce

Top Industries

  • Retail
  • Hospitality
  • Entertainment

Popular in

Peer and Expert Opinion on Features

for MarketForce

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Feedback surveys

4.16/5 ★

Read Reviews (6)
FEATURES RATINGS AND REVIEWS
Feedback surveys

4.16/5 ★

Read Reviews (6)

IT and Other Capabilities

for MarketForce

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

2.47/5 ★

Read Reviews (2)
Data Export

1.95/5 ★

Read Reviews (1)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

2.47/5 ★

Read Reviews (2)
Data Export

1.95/5 ★

Read Reviews (1)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.35/5 ★

Read Reviews (4)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.35/5 ★

Read Reviews (4)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

2.93/5 ★

Read Reviews (1)
Custom Reports

3.78/5 ★

Read Reviews (7)
Analytics

3.58/5 ★

Read Reviews (2)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

2.93/5 ★

Read Reviews (1)
Custom Reports

3.78/5 ★

Read Reviews (7)
Analytics

3.58/5 ★

Read Reviews (2)

Software Failure Risk Guidance

?

for MarketForce

Top Failure Risks for MarketForce

Vendor Profile Details

Company Name

Market Force Information

HQ Location

6025 The Corners Pkwy, Suite 200, Peachtree Corners, Georgia 30092, US

Employees

501-1000

Social

Financials

SERIES B