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Information Technology and Services Case Studies and Customer Success Stories with WorkRamp Training Software

Quantum Metric - Information Technology And Services - Medium

Colorado Springs, USA

Quantum Metric used WorkRamp to launch Quantum Metric University (QMU), a customer education program. QMU started as a pilot for... 50 customers and scaled to nearly 2,000 global users. Over 1,000 certifications have been awarded, with 74% of customers completing the fundamentals course. QMU integrates with Quantum Metric’s platform, supporting both customer and internal onboarding. The program helps turn prospects into brand advocates and builds a culture of shared knowledge.

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Evisort - Information Technology And Services - Medium

San Francisco, USA

Evisort used WorkRamp to launch Evisort Academy, a branded customer education hub. Before WorkRamp, Evisort relied on manual training and... articles, which did not scale. With WorkRamp, they built the academy in six months and improved customer learning with micro-lessons and in-app guidance. This led to a 10% year-over-year increase in healthy customer accounts. The team also used WorkRamp’s events and SSO features to boost engagement.

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Spinify - Information Technology And Services - Small

Canberra, Australia

Spinify used WorkRamp to improve customer training and onboarding. The team needed a simple way to deliver educational content across... global time zones. WorkRamp’s easy interface let Spinify create new courses in just 2 to 3 days. Interactive features like flip cards and video made learning fun. In-app surveys helped Spinify get instant feedback from users.

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Enable - Information Technology And Services - Medium

London, UK

Enable used WorkRamp to centralize onboarding and certification resources. Before WorkRamp, Enable relied on SharePoint, which made it hard to... manage and track learning. With WorkRamp, Enable scaled from 21 to 220 revenue team members. The platform helped Enable achieve 6X ARR growth. Managers now track training completions and scores easily.

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Red Sift - Information Technology And Services - Medium

London, UK

Red Sift used WorkRamp to build Liftoff Academy, a four-stage onboarding program for go-to-market teams. With just one enablement manager,... they scaled training to cover the whole company and external partners. WorkRamp's interactive features and centralized content made learning engaging and easy to repurpose. Red Sift improved field effectiveness and knowledge retention across teams. The program expanded quickly due to its success.

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Zappi - Information Technology And Services - Medium

London, UK

WorkRamp helped Zappi scale onboarding and boost satisfaction rates by 26%. Zappi used WorkRamp to replace manual Google Sheets tracking... and inconsistent training. The platform enabled faster hiring, letting Zappi hire six times more people in 2021 than in 2020. Teams across Zappi found WorkRamp easy to use and appreciated its content collaboration features. Zappi now benchmarks onboarding success and saves time on training.

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Swipeclock - Information Technology And Services - Medium

Salt Lake City, USA

Swipeclock used WorkRamp to improve sales onboarding and enablement. Before WorkRamp, their training focused only on product content and lacked... soft skills. They needed a learning management system to organize and structure training. With WorkRamp, Swipeclock added interactive features like quizzes and video, and imported external courses. Managers now track progress and stay involved. This led to more engaging and scalable onboarding for sales reps.

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Narvar - Information Technology And Services - Medium

San Francisco, USA

WorkRamp helped Narvar centralize all training materials in one place. Narvar used WorkRamp to launch onboarding and training for every... department. The platform enabled asynchronous training for remote teams. Narvar achieved a 95% onboarding satisfaction rate. Interactive features and Slack integration boosted engagement and completions. Narvar found it easy to create and update content with WorkRamp.

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Quantum Metric - Information Technology And Services - Medium

Colorado Springs, USA

Quantum Metric uses WorkRamp as its learning management system for both internal and external training. With WorkRamp, Quantum Metric launched... Quantum Metric University, offering over 50 training modules and awarding 1,000+ product certifications in the first year. 75% of customers completed training, helping them become product champions. The platform unified training for customers, partners, and employees, saving time and resources. WorkRamp enabled fast onboarding of 90 new hires in 90 days and supported a culture of learning across the company.

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Matillion - Information Technology And Services - Medium

Manchester, UK

Matillion used WorkRamp to scale customer education. Before WorkRamp, they trained only 6 to 8 people at a time. With... WorkRamp, Matillion certified 596 customers in one year. They achieved 5,534 course completions and 9,232 academy enrollees in two years. WorkRamp's API helped Matillion make better business decisions. Badges and certifications increased learner engagement.

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Box - Information Technology And Services - Large

Redwood City, USA

Box wanted to deliver more value to its SaaS customers. The team shifted from focusing only on customer delight to... solving real business problems and providing measurable value. They built systems to measure customer health and used automation to scale customer success for 120,000 enterprises. Box also integrated with other platforms to fit into customer ecosystems. This approach helped Box improve retention and customer satisfaction in a competitive SaaS market.

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Subsplash - Information Technology And Services - Medium

Seattle, USA

Subsplash used WorkRamp's Customer Learning Cloud to launch Subsplash Academy in early 2024. They cut onboarding calls by over 60%,... reducing the standard package from three calls to one. 7,380 new learners joined, with 27,880 course enrollments and 7,170 completions. Clients gained confidence and needed less support. The onboarding team shifted focus to high-value, paid packages, driving revenue growth.

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Swipeclock - Information Technology And Services

WorkRamp helped Swipeclock improve sales rep onboarding and enablement. Swipeclock needed more than just product training for new reps. They... wanted soft skills and a better way to organize learning. With WorkRamp, they used SCORM courses, interactive features, and manager notifications. In two years, Swipeclock made onboarding more engaging and scalable for their sales team.

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Zappi - Information Technology And Services

WorkRamp helped Zappi improve onboarding for sales and customer success teams. Zappi needed a better way to track and certify... new hires. Before WorkRamp, they used Google Sheets and had no consistent process. With WorkRamp, Zappi saw a 26% increase in onboarding satisfaction. The platform made it easy to create and share training content. Zappi also valued fast support and strong collaboration features.

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Enable - Information Technology And Services

Enable used WorkRamp to improve onboarding and certifications for their revenue team. Before WorkRamp, they relied on SharePoint, which made... it hard to manage and track learning. With WorkRamp, Enable built content libraries, ran challenges and certifications, and used reporting to track team performance. The revenue team grew from 21 to 220 reps while using WorkRamp. The platform helped Enable scale training and boost team effectiveness.

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Knowledge Services - Information Technology And Services

WorkRamp helped Knowledge Services launch Knowledge Services University (KSU) for scalable learning and development. The team needed a user-friendly platform... to create and curate content. WorkRamp Libraries let them track engagement and update resources. Learner badges increased engagement. Prebuilt courses expanded professional development. In one month, Knowledge Services saw strong results with WorkRamp.

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Evisort - Information Technology And Services

WorkRamp helped Evisort launch Evisort Academy, a branded customer education hub. Before WorkRamp, Evisort relied on manual, one-off trainings that... could not scale. With WorkRamp, Evisort created engaging, scalable training using features like drag-and-drop content creation, single sign-on, and live events. Evisort saw a 10% year-over-year increase in healthy customer accounts after launching the academy. The team used micro-lessons and program socialization to boost learner engagement.

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Matillion - Information Technology And Services

Matillion used WorkRamp to build a customer academy and scale product education. Before WorkRamp, they could only train 6 to... 8 people at a time with live sessions. With WorkRamp, they deliver learning through text, videos, flip cards, and knowledge checks. They use badges and certifications to boost engagement. The WorkRamp API helps them pull data for better business decisions. WorkRamp made customer education more accessible and engaging for Matillion users.

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Narvar - Information Technology And Services

WorkRamp helped Narvar centralize all training materials in one place. Narvar used WorkRamp’s LMS to launch and scale onboarding and... training for every department. The platform supported remote-first work with asynchronous training. Narvar used interactive features, document embedding, and Slack integration to boost engagement. Narvar saw improved company-wide engagement and easier content updates.

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Red Sift - Information Technology And Services

WorkRamp helped Red Sift scale onboarding for go-to-market teams with a single enablement manager. They built Liftoff Academy, a four-stage... training program, using WorkRamp's LMS. The program expanded to company-wide and partner onboarding. Red Sift used interactive features like flip cards, video, and audio to keep learning engaging. They centralized all training content in WorkRamp, making it easy to repurpose for partners. The onboarding program improved field effectiveness and supported a culture of continuous learning.

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Spinify - Information Technology And Services

WorkRamp helped Spinify improve customer training and onboarding. Spinify needed a simple way to train users across many time zones.... WorkRamp’s LMS made it easy to build courses in just 2 to 3 days. Spinify used interactive features like flip cards and video to keep learning fun. In-app surveys gave instant feedback after courses. Spinify saw better product adoption and added value for their customers.

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Internet Case Studies and Customer Success Stories with WorkRamp Training Software

 

Sprout Social - Internet - Medium

Chicago, USA

Sprout Social used WorkRamp to make virtual training easy for managers and engaging for learners. Their old LMS could not... build interactive lessons or report on learner progress. WorkRamp's platform enabled fast, seamless implementation, finishing in one month instead of nine. Managers now use reporting to see team performance, from course completion to scores. The team expanded WorkRamp company-wide for all learning and development.

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Reddit - Internet - Large

San Francisco, USA

Reddit used WorkRamp to cut sales onboarding and ramp time by 33%. The platform helped train new hires and Go-To-Market... teams, boosting employee NPS by 13 points. Reddit achieved a 98% completion rate for a major rebranding training, with average certification scores above 90%. Employees reported high satisfaction, scoring over 92% on the Employee Satisfaction Index. WorkRamp's simple UI and customer-focused support made the rollout smooth and effective.

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Branch Metrics - Internet - Medium

Palo Alto, USA

Branch Metrics used WorkRamp to improve customer education. They built a consolidated LMS and learning architecture. The new system supports... modular training guides. Branch Metrics created learning centers of excellence with WorkRamp. This helped them deliver better training to customers. The solution supports global teams and large-scale mobile linking.

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Handshake - Internet

WorkRamp helped Handshake double its revenue, increase average deal size by 15%, and decrease new hire ramp time by 33%. Handshake used WorkRamp... to scale new hire onboarding and train tenured account executives. The platform's automation and continuous learning features made onboarding simple and improved training participation to 90-100%. Handshake found WorkRamp easy to use and valued its strong support team. WorkRamp was crucial for remote learning during COVID-19, supporting ongoing success for Handshake's revenue team.

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Reddit - Internet

WorkRamp helped Reddit cut sales ramp time by 33%. The platform made onboarding new hires faster and improved time-to-quota. Reddit... used WorkRamp to train customer-facing teams on new features and messaging. Sales reps scored over 90% on brand pitch challenges. Internal NPS at Reddit rose by 13 points after launching WorkRamp. The easy-to-use UI saved time for Reddit's small enablement team.

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Handshake - Internet

WorkRamp helped Handshake double its revenue, increase average deal size by 15%, and cut new hire ramp time by 33%. Handshake used WorkRamp... for onboarding and ongoing training. The platform gave clear insights into new hire performance. Automation features saved time for the enablement team. Sales teams showed high participation in training and certifications, helping Handshake exceed quarterly sales goals.

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Sprout Social - Internet

WorkRamp helped Sprout Social move from in-person to virtual training. Their old LMS could not build engaging lessons or report... on progress. WorkRamp made it easy to create fun, interactive training for managers and learners. Implementation finished in one month instead of nine. Sprout Social now uses WorkRamp for all learning and development. Managers can track team performance with reporting features.

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Sprout Social - Internet - Medium

Chicago, USA

WorkRamp helped Sprout Social support over 600 sales and customer success team members. The revenue enablement team used WorkRamp to... deliver e-learning, assessments, and certifications. They tracked behavior change with tools like Gong and Chorus, linking training to better win rates and improved retention. Training completion rates reached 85%-90% across the organization. Sprout Social saw more recurring revenue and better customer retention after implementing these programs.

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Real Estate Case Studies and Customer Success Stories with WorkRamp Training Software

 

Buildout - Real Estate - Small

Chicago, USA

Buildout used WorkRamp to launch a new learning and development program. Before WorkRamp, Buildout had no formal training and struggled... with onboarding and employee growth. With WorkRamp, they created over 100 resources and 25 guides focused on commercial real estate, customer insights, and product knowledge. The platform let them track engagement, add knowledge checks, and sync employee data from BambooHR. Employees gained the skills and confidence needed to succeed in the real estate tech sector.

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Buildout - Real Estate

WorkRamp helped Buildout create a strong learning and development program. Before WorkRamp, Buildout had no formal training and struggled with... onboarding. With WorkRamp, they launched over 100 library resources and 25 guides in one year. The team used features like resource libraries, knowledge checks, and BambooHR integration. Employees gained key skills and knowledge to succeed in commercial real estate.

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Clutter - Real Estate

WorkRamp helped Clutter boost new hire productivity by 70% in just 2 weeks with improved CX onboarding. Clutter used WorkRamp... to support their CX team’s growth from 200 to 700 employees, cutting ramp time from six weeks to two. New hires complete Clutter Core training and must achieve 100% completion and quiz scores before moving on. Clutter uses WorkRamp’s AI Assist, Zendesk integration, and WorkRamp Libraries to streamline training. Interactive sessions and monthly town halls help new hires succeed and stay engaged.

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Food & Beverages Case Studies and Customer Success Stories with WorkRamp Training Software

 

GT's Living Foods - Food & Beverages - Medium

Los Angeles, USA

WorkRamp helped GT's Living Foods formalize learning and development programs. Before, they tracked training with spreadsheets and had no structured... onboarding. With WorkRamp, they created strategic learning initiatives and personalized development plans. Employees now self-select courses and join in-person and virtual trainings. Reporting features replaced manual tracking. Employee engagement tripled compared to industry averages.

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GT’s Living Foods - Food & Beverages

WorkRamp helped GT’s Living Foods formalize learning and development. Before, they tracked training with spreadsheets and had no structured programs.... With WorkRamp, they created strategic learning plans and personalized development. In one year, employee engagement tripled. The team used WorkRamp Content, Events, and Reporting to boost participation and track progress. Employees now own their growth and feel more empowered.

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Computer Software Case Studies and Customer Success Stories with WorkRamp Training Software

Quantum Metric - Computer Software - Large

Quantum Metric used WorkRamp's Learning Cloud to build a customer education program. New customers are automatically enrolled in the academy... and can get certified in specific courses. This approach drives product adoption and increases customer engagement. WorkRamp's integration with Zendesk lets agents deliver tailored learning content during support conversations. Quantum Metric's enablement director says the narrative-driven training excites users and boosts product stickiness.

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Quantum Metric - Computer Software

WorkRamp powers Quantum Metric University, the LMS for Quantum Metric. Quantum Metric uses WorkRamp to train over 1800 customers and... partners. The platform offers more than 50 training modules and has awarded over 1000 product certifications. Nearly 75% of Quantum Metric customers have completed trainings. WorkRamp helps Quantum Metric deliver seamless learning for both internal and external users.

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Telecommunications Case Studies and Customer Success Stories with WorkRamp Training Software

 

Gigaclear - Telecommunications - Medium

Abingdon, UK

Gigaclear used WorkRamp to speed up onboarding for field engineers. The company needed a learning management system to train new... hires faster and track their progress. With WorkRamp, Gigaclear launched an onboarding boot camp and ongoing training. They now train new hires within two months and can schedule training months in advance. Reporting features help managers plan resources more effectively.

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Gigaclear - Telecommunications

WorkRamp helped Gigaclear speed up onboarding for field engineers. Gigaclear used WorkRamp’s LMS to build structured learning and track progress.... Generative AI in WorkRamp let them create training faster. Off-the-shelf courses saved time. Reporting features helped managers plan and schedule training. New hires now get trained within two months, instead of falling behind by two to three months.

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Medical Devices Case Studies and Customer Success Stories with WorkRamp Training Software

 

Blink Device Company - Medical Devices - Small

Seattle, USA

Blink Device Company used WorkRamp to deliver tailored online learning for clinicians. Before WorkRamp, training relied on PowerPoint and was... not engaging. With WorkRamp, Blink Device Company created interactive education using challenges, checklists, and videos. They built resource libraries and customized learning for each clinic and hospital. This approach improved product implementation and ongoing clinician support.

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Blink Device Company - Medical Devices

WorkRamp helped Blink Device Company deliver tailored online learning to customers. Blink Device Company needed a better way to train... clinicians on their neuromuscular monitor. PowerPoint presentations were not effective. With WorkRamp, they used interactive features, resource libraries, and custom branding. This made learning more engaging and supported better product use. Clinicians got the training they needed for successful implementation and ongoing use.

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Human Resources Case Studies and Customer Success Stories with WorkRamp Training Software

 

Lattice - Human Resources - Medium

San Francisco, USA

Lattice used WorkRamp to launch Lattice University, a customer education program for HR professionals. In just six weeks, they empowered... over 5,000 users with engaging, scalable training. The program used text, audio, video, and interactive content to keep learning interesting. Lattice awarded badges and certifications to boost engagement. Integration with Salesforce let them track registrations and completions to show ROI.

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Lattice - Human Resources

Lattice used WorkRamp to launch Lattice University for HR professionals. They wanted to help HR teams build high-performing cultures and... close knowledge gaps. Lattice used WorkRamp to deliver learning in many formats, like text, audio, and video. They gave badges and certifications to boost engagement. With Salesforce integration, Lattice tracked registrations and completions to show ROI. In just six weeks, they launched a full customer education program with WorkRamp.

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Computer & Network Security Case Studies and Customer Success Stories with WorkRamp Training Software

 

Cobalt - Computer & Network Security - Small

San Francisco, USA

Cobalt used WorkRamp to improve sales onboarding and enablement. The team built new training programs for business development and expanded... to account executives and customer success managers. They used certifications, interactive content, and AI tools to make learning engaging. A nine-week incubator program helped BDRs get promoted to account executives. Feedback from new hires showed onboarding was much better than at other companies. The program made training more organized and effective.

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Cobalt - Computer & Network Security

WorkRamp Employee Learning Cloud helped Cobalt improve sales team readiness. Cobalt needed a better way to onboard and train go-to-market... teams. Before WorkRamp, training was manual and hard to scale. With WorkRamp, Cobalt launched sales onboarding and ongoing training, including product updates and skills sessions. The enablement program expanded to account executives and customer success managers. Cobalt used certifications, interactive content, and AI Assist to make training flexible and engaging.

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Marketing and Advertising Case Studies and Customer Success Stories with WorkRamp Training Software

 

IMGE - Marketing And Advertising - Small

Arlington, USA

IMGE used WorkRamp to centralize learning and development programs. Before, training resources were scattered and hard to manage. With WorkRamp,... IMGE automated learning assignments and built resource libraries. They also tracked attendance for virtual trainings. This made onboarding and career growth easier and saved time for admins. Consistent training helped IMGE match team members to the right roles and improve client delivery.

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IMGE - Marketing And Advertising

WorkRamp helped IMGE centralize learning and development. IMGE used to keep onboarding and career resources in a wiki and task... manager, which made updates hard and slowed growth. With WorkRamp, IMGE automated learning assignments, built resource libraries, and tracked virtual training events. This made training more consistent and helped IMGE match team members to the right roles. IMGE saved time for admins and improved capacity planning.

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Financial Services Case Studies and Customer Success Stories with WorkRamp Training Software

Brex - Financial Services

WorkRamp helped Brex launch a holistic CX onboarding program for 105 new hires. The program used features like Okta SSO,... leaderboards, and Slack integration to boost engagement and assignment completion. Brex used microlearning modules, on-the-job training, and gamification to make training effective. In 10 months, Brex achieved 95% customer satisfaction with this onboarding program. WorkRamp's platform enabled personalized learning paths and performance tracking for better results.

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Consumer Services Case Studies and Customer Success Stories with WorkRamp Training Software

 

Clutter - Consumer Services - Medium

Los Angeles, USA

WorkRamp helped Clutter cut new hire ramp time from six weeks to two. Clutter used WorkRamp to formalize onboarding for... its growing customer experience team. The program boosted new hire productivity by 70% in just two weeks. WorkRamp's AI Assist, Zendesk integration, and resource libraries made training faster and more effective. New hires must complete all training and quizzes before moving out of onboarding.

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Professional Training & Coaching Case Studies and Customer Success Stories with WorkRamp Training Software

 

Knowledge Services - Professional Training & Coaching - Medium

Indianapolis, USA

Knowledge Services used WorkRamp to launch Knowledge Services University (KSU). Before WorkRamp, their L&D program struggled due to outdated tools... and low engagement. With WorkRamp, they created and curated content easily, using features like resource libraries and learner badges. In just one month, employees enrolled in 5 courses each and started over 2,000 guides. The platform's clean interface and partnership approach helped drive these results.

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Sports Case Studies and Customer Success Stories with WorkRamp Training Software

National Basketball Association (NBA) - Sports - Very Large

New York, USA

WorkRamp helped the NBA deliver safety and compliance training to youth basketball programs in 173 countries. Before WorkRamp, the NBA... relied on in-person training, which was hard to scale. With WorkRamp, nearly 1,500 people completed over 3,000 trainings, totaling almost 4,000 hours. The NBA now tracks training engagement and delivers resources in multiple languages. Feedback from staff and coaches has been very positive.

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Other Industry Case Studies and Success Stories with WorkRamp Training Software

PartnerHero - Business Process Outsourcing

WorkRamp helps PartnerHero boost employee learning and engagement. PartnerHero uses WorkRamp to improve employee engagement scores and create a culture... of learning. The platform enabled 100% compliance with HR courses and helped launch a new Leadership Academy. Employees completed 340 new guides in a few months and achieved a learner satisfaction score of 4.82 out of 5. WorkRamp’s easy-to-use features let teams build custom training and support employee growth.

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PartnerHero - Business Process Outsourcing

WorkRamp helps PartnerHero improve employee engagement and build a culture of learning. PartnerHero uses WorkRamp to empower teams and managers... to reach their full potential. The platform supports skills development, DE&I, mental health, and stress management. Robyn Barton, global director of talent development, leads the use of WorkRamp to align learning with business strategy. WorkRamp makes learning easy and enjoyable for PartnerHero's global workforce.

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Customer Success Stories of WorkRamp Training Software

 

Customer Spotlight: Creating Revenue-Impacting Customer Onboarding with Subsplash

Subsplash leveraged WorkRamp's Customer Learning Cloud to create Subsplash Academy, enhancing client onboarding with structured, learner-centered courses. This initiative reduced... onboarding calls by over 60%, increased operational efficiency, and contributed to revenue growth. In 2024, the academy saw significant engagement with 7,380 new learners and 27,880 course enrollments, demonstrating successful client onboarding at scale.

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