Real-World Case Studies and Customer Success Stories with VTenext

vtenext CRM helped QFORT S. R.L. centralize customer data and improve the customer experience. The company needed to align direct...and indirect sales channels for a seamless service. vtenext integrated with a contact center and enabled real-time access to sales and customer journey data. QFORT mapped customer information, improved service quality, and made better decisions. The CRM solution led to better performance monitoring and enhanced customer satisfaction.
Show More..

vtenext CRM helped CAREL INDUSTRIES S. p.A. improve sales team coordination across 20 subsidiaries and 9 production plants. CAREL moved...from on-premise to cloud CRM to support global expansion and unify sales processes. The solution enabled segmentation by market and branch, streamlined lead management, and automated sales offer approvals. Active CRM users grew from 230 in 2017 to about 400 in 2020. CAREL saw better governance, faster handover times, and improved communication between branches.
Show More..

vtenext CRM helped Decoral Group automate business processes. The company needed flexible, cloud-based CRM to manage customer data, sales visits,... and internal workflows. vtenext enabled automation for sample management, offer tracking, and lead collection. Decoral increased commercial relationships from 6,000 in one year to over 8,000 in nine months. The solution improved reporting, saved time, and made data accessible from anywhere.
Show More..

vtenext helped Banco di Napoli foundation digitize its grant application process. The foundation moved from paper-based, manual workflows to a... cloud-based CRM with a dedicated web portal. This allowed for centralized records, automatic data checks, and digital archiving. The new system enabled remote work and improved transparency. The project went live in just one month, making daily work faster and more efficient.
Show More..

vtenext CRM helped CAAP, a non-profit, move from paper records to a digital platform. Volunteers worldwide now access and update... data remotely. The CRM automates tasks like sending receipts and reminders, saving time. CAAP manages up to 800 children and all donor relationships in one system. The solution improved speed, organization, and internal communication.
Show More..

vtenext CRM helped DeAngelisBus move from manual Excel sheets to a digital platform. The company automated routine tasks and improved... data organization. This led to faster management of employees, fleet, and customers. Customer service and support became more efficient. DeAngelisBus gained better control and tracking of business activities.
Show More..

vtenext CRM helped ButanGas connect all internal tools and automate business processes. The CRM integrated with Microsoft Exchange, ActiveSync, two... management systems, and a digital signature provider. This allowed real-time data sync, digital contract signing, and a full customer view. ButanGas improved customer satisfaction, centralized information, and sped up contract management. The company now monitors every client and contract, reducing silos and boosting service quality.
Show More..

vtenext helped Corex S. p.A. digitize sales processes, reducing errors and speeding up access to information. The company integrated CRM...and ERP systems, improving data sharing and workflow across departments. Automated processes and custom modules enabled better customer profiling, sales monitoring, and complaint management. Corex S.p.A. now benefits from fewer mistakes, faster actions, and improved organization in all teams.
Show More..

vtenext CRM helped a consulting firm in finanza agevolata cut management time by 40%. The company automated workflows, centralized data,... and improved deadline tracking. Customer calls dropped by 80% with a self-service portal. The firm achieved zero lost opportunities and 95% client satisfaction. Billing errors were eliminated through ERP integration.
Show More..

Vuolo Group used vtenext CRM to centralize all company data and automate key business processes. Before, they managed projects with... Excel, risking delays and penalties. With vtenext, they now track equipment maintenance, control project progress in real time, and reduce penalty risks. The CRM is easy to use and flexible, helping all teams work together. Vuolo Group now has a fully digital, organized workflow.
Show More..

vtenext helped Regione Basilicata digitalize and automate technical support requests, GDPR management, and communications. The solution unified internal and external... requests into a single platform, improving service for citizens and employees. Automated workflows and centralized data boosted efficiency. The project increased user satisfaction and streamlined compliance with GDPR regulations.
Show More..

Vtenext CRM helped Clerici Group automate lead management across 30+ stores. Before, leads were handled manually and often lost or... delayed. With vtenext, showroom and website leads sync automatically, and data updates flow between CRM and ERP. In six months, Clerici automated showroom processes, improved data access, and sped up lead qualification. The group aims to grow from 1,000 to 20,000 managed leads.
Show More..

vtenext helped Basilicata Region digitize and automate technical assistance ticketing, GDPR management, and communications. The solution created a centralized, real-time... database and improved customer and employee satisfaction. Multichannel ticket management unified requests from email, portal, and call center. Automated workflows and device tracking streamlined internal processes. Supplier activity monitoring and SLA tracking increased efficiency in public sector service delivery.
Show More..

vtenext helped Banco di Napoli foundation digitize all contribution application processes. The foundation moved from paper-based workflows to a cloud... CRM with a dedicated web portal. This enabled remote work, automatic data checks, and digital archiving. The new system improved transparency, efficiency, and reporting. The project went live in just one month, even during remote work.
Show More..

vtenext CRM helped QFORT S. R.L. centralize business unit data and standardize the buying experience across partners and flagship stores....The solution integrated with a contact center, enabled real-time sales and customer journey tracking, and digitized lead management. QFORT improved service quality, decision-making speed, and customer experience. The CRM also allowed targeted campaigns and performance monitoring for partners.
Show More..

vtenext CRM helped CAAP Onlus digitize their operations and organize all data in one place. Volunteers now work remotely and... manage up to 800 children at once. The CRM automates tasks like receipts and reminders, saving time. CAAP Onlus uses vtenext to connect records for children, godparents, and donations. The system supports fast updates, remote access, and better cooperation among global volunteers.
Show More..

vtenext helped Corex S. p.A. digitize sales processes across 82 markets. The company integrated CRM with ERP and business intelligence...tools. This improved data access, sped up information sharing, and reduced errors. Automated workflows now manage sales, contracts, and complaints. All business areas work in one secure environment.
Show More..

Vuolo Group used vtenext CRM to centralize data and automate business processes. Before, they managed orders with Excel and faced... risks of delays and penalties. With vtenext, they digitized their organization, improved order tracking, and reduced penalty risks. The CRM enabled real-time order checks, constant facilities monitoring, and easy software use. Vuolo Group now benefits from a fully digitized workflow and plans to expand mobile access for site managers.
Show More..

vtenext CRM helped Decoral Group automate business processes and centralize customer data. The company needed a flexible, cloud-based CRM to... manage complex sales flows and improve reporting. vtenext enabled automation for sample management, offer tracking, and lead generation. Decoral increased commercial reports from 6,000 per year to over 8,000 in 9 months. The CRM improved workflow efficiency and saved time for the sales team.
Show More..

Vtenext CRM helped Vetrocar S. p.a. automate sales, lead, ticketing, purchase, and HR processes. The company unified all business data...on one platform, improving access and reducing errors. Integration with ERP and VoIP systems streamlined workflows and saved time. Users now focus on valuable tasks, while repetitive work is automated. Ticket traceability and reporting improved, and order discrepancies decreased.
Show More..

vtenext CRM helped Clerici Group manage leads in the bathroom furnishing and plumbing sector. The company has over 30 stores... in northern Italy. Before vtenext, they lacked a clear and shared process for lead management. With vtenext CRM, they improved process clarity and efficiency. This led to better lead handling and business process automation.
Show More..

vtenext CRM helped a consulting firm in finanza agevolata cut management time by 40%. The company automated workflows, centralized documents,... and improved deadline tracking. Customer calls dropped by 80% with a self-service portal. The firm achieved zero lost opportunities and 95% client satisfaction. Billing errors were eliminated with ERP integration.
Show More..

vtenext CRM helped CAREL INDUSTRIES S. p.A. coordinate its global sales force across 20 branches and 9 production plants. CAREL...switched to vtenext Cloud CRM to support business expansion and unify processes. The solution enabled lead management, sales offer approvals, and integration with multiple ERPs. Active CRM users grew from 230 in 2017 to about 400 in 2020. The platform's flexibility and scalability improved sales process efficiency and user adoption.
Show More..