Real-World Case Studies and Customer Success Stories with VTenext

CAREL INDUSTRIES S. p.A. used vtenext CRM to improve sales process coordination across 20 subsidiaries and 9 production plants. The...company moved from on-premise to cloud CRM to support global expansion and unify sales operations. vtenext enabled segmentation by market, sales channel, and branch, and automated lead management and sales offer approval workflows. Active CRM users grew from 230 to 400 in three years. CAREL saw better communication, faster lead handling, and easier daily tasks for its sales teams.
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Vuolo Group used vtenext to digitize and centralize all business data. Before, they managed orders with Excel and faced risks... of delays and penalties. With vtenext, they automated key processes like facilities maintenance and order management. Now, they monitor facilities in real time and reduced penalty risks. The CRM is easy to use and adapts to their needs, helping all teams work together.
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vtenext CRM helped Decoral Group automate key business processes. The company improved sample management, offer tracking, and lead generation. Decoral... increased commercial reports from 6,000 per year to over 8,000 in just 9 months. The CRM enabled centralized data, remote access, and workflow automation. Decoral found the system flexible, easy to use, and practical for their sales team.
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QFORT used vtenext CRM to centralize information from shops and partners. They wanted to standardize the buying experience across their... network and flagship stores. The solution let them map customer data, improve service quality, and speed up decision making. Integration with a contact center and digitized lead management helped monitor partner performance. QFORT improved customer experience and aims to digitize showrooms for a unique buying journey.
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vtenext CRM helped Decoral Group automate business processes. The company needed flexible, cloud-based CRM to manage customer data, sales visits,... and internal workflows. vtenext enabled automation for sample management, offer tracking, and lead collection. Decoral increased commercial relationships from 6,000 in one year to over 8,000 in nine months. The solution improved reporting, saved time, and made data accessible from anywhere.
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vtenext CRM helped CAREL INDUSTRIES S. p.A. improve sales team coordination across 20 subsidiaries and 9 production plants. CAREL moved...from on-premise to cloud CRM to support global expansion and unify sales processes. The solution enabled segmentation by market and branch, streamlined lead management, and automated sales offer approvals. Active CRM users grew from 230 in 2017 to about 400 in 2020. CAREL saw better governance, faster handover times, and improved communication between branches.
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vtenext CRM helped QFORT S. R.L. centralize customer data and improve the customer experience. The company needed to align direct...and indirect sales channels for a seamless service. vtenext integrated with a contact center and enabled real-time access to sales and customer journey data. QFORT mapped customer information, improved service quality, and made better decisions. The CRM solution led to better performance monitoring and enhanced customer satisfaction.
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vtenext CRM helped Decoral Group automate business processes and centralize customer data. The company needed a flexible, cloud-based CRM to... manage complex sales flows and improve reporting. vtenext enabled automation for sample management, offer tracking, and lead generation. Decoral increased commercial reports from 6,000 per year to over 8,000 in 9 months. The CRM improved workflow efficiency and saved time for the sales team.
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Vuolo Group used vtenext CRM to centralize data and automate business processes. Before, they managed orders with Excel and faced... risks of delays and penalties. With vtenext, they digitized their organization, improved order tracking, and reduced penalty risks. The CRM enabled real-time order checks, constant facilities monitoring, and easy software use. Vuolo Group now benefits from a fully digitized workflow and plans to expand mobile access for site managers.
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vtenext CRM helped QFORT S. R.L. centralize business unit data and standardize the buying experience across partners and flagship stores....The solution integrated with a contact center, enabled real-time sales and customer journey tracking, and digitized lead management. QFORT improved service quality, decision-making speed, and customer experience. The CRM also allowed targeted campaigns and performance monitoring for partners.
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vtenext CRM helped CAREL INDUSTRIES S. p.A. coordinate its global sales force across 20 branches and 9 production plants. CAREL...switched to vtenext Cloud CRM to support business expansion and unify processes. The solution enabled lead management, sales offer approvals, and integration with multiple ERPs. Active CRM users grew from 230 in 2017 to about 400 in 2020. The platform's flexibility and scalability improved sales process efficiency and user adoption.
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CAAP ONLUS used vtenext CRM to digitize their operations. They replaced paper documents with a single database, making data accessible... for volunteers worldwide. The CRM automated tasks like receipt delivery and reminders, saving time. Volunteers now work remotely and manage records for up to 800 children. The system improved information organization, communication, and scalability for the non-profit.
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Banco di Napoli foundation used vtenext to digitize all internal processes during COVID-19. The foundation moved from paper-based applications to... a cloud solution with a dedicated web portal. This allowed remote work, centralized requests, and automated workflows. The new system improved transparency and efficiency. Reports and records are now managed digitally, making work faster and easier.
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vtenext CRM helped CAAP, a non-profit, move from paper records to a digital platform. Volunteers worldwide now access and update... data remotely. The CRM automates tasks like sending receipts and reminders, saving time. CAAP manages up to 800 children and all donor relationships in one system. The solution improved speed, organization, and internal communication.
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Banco di Napoli foundation used vtenext to digitize all internal processes. The project enabled remote work and improved transparency. A... new web portal centralized financing requests and automated data checks. The foundation moved from manual, paper-based workflows to digital archiving and scheduled reporting. The transition from analysis to go-live took just one month, all done remotely during COVID-19.
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vtenext CRM helped CAAP Onlus digitize their operations and organize all data in one place. Volunteers now work remotely and... manage up to 800 children at once. The CRM automates tasks like receipts and reminders, saving time. CAAP Onlus uses vtenext to connect records for children, godparents, and donations. The system supports fast updates, remote access, and better cooperation among global volunteers.
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vtenext helped Banco di Napoli foundation digitize its grant application process. The foundation moved from paper-based, manual workflows to a... cloud-based CRM with a dedicated web portal. This allowed for centralized records, automatic data checks, and digital archiving. The new system enabled remote work and improved transparency. The project went live in just one month, making daily work faster and more efficient.
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vtenext helped Regione Basilicata digitize and automate technical support requests. The platform unified internal and external service channels, managed GDPR... compliance, and enabled targeted communications. Staff and citizens now use a single portal for support, tracking, and updates. Automated workflows and centralized data improved productivity and reduced manual work. The project increased citizen satisfaction and streamlined supplier management.
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Basilicata Region used vtenext to digitize and automate its technical assistance ticketing, GDPR management, and communications. The solution unified internal... and external requests into a single portal, improving ticket tracking and supplier monitoring. Employees and citizens now access real-time updates and faster support. Automated workflows and GDPR-compliant data management reduced paperwork and improved process transparency. As a result, productivity and customer satisfaction increased across the organization.
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vtenext helped Regione Basilicata digitalize and automate technical support requests, GDPR management, and communications. The solution unified internal and external... requests into a single platform, improving service for citizens and employees. Automated workflows and centralized data boosted efficiency. The project increased user satisfaction and streamlined compliance with GDPR regulations.
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vtenext helped Basilicata Region digitize and automate technical assistance ticketing, GDPR management, and communications. The solution created a centralized, real-time... database and improved customer and employee satisfaction. Multichannel ticket management unified requests from email, portal, and call center. Automated workflows and device tracking streamlined internal processes. Supplier activity monitoring and SLA tracking increased efficiency in public sector service delivery.
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Corex S. p.A. used vtenext to digitize its sales processes. The company automated tasks from first contact to contract and...complaint management. vtenext helped reduce errors and speed up internal procedures. All customer data is now in one place, making it easy to track sales and manage quotes. Integration with ERP and business intelligence tools improved data sharing and reporting. Corex S.p.A. now manages complaints and quality checks more efficiently.
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vtenext helped Corex S. p.A. digitize sales processes, reducing errors and speeding up access to information. The company integrated CRM...and ERP systems, improving data sharing and workflow across departments. Automated processes and custom modules enabled better customer profiling, sales monitoring, and complaint management. Corex S.p.A. now benefits from fewer mistakes, faster actions, and improved organization in all teams.
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vtenext helped Corex S. p.A. digitize sales processes across 82 markets. The company integrated CRM with ERP and business intelligence...tools. This improved data access, sped up information sharing, and reduced errors. Automated workflows now manage sales, contracts, and complaints. All business areas work in one secure environment.
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Clerici Group used vtenext CRM to digitize and automate its lead management process. Before, all lead procedures were manual and... slow. With vtenext, showroom and website leads are now captured and synced automatically. Integration with their ERP ensures all records are updated in both systems. In six months, they saw faster lead qualification, better data access, and a goal to grow from 1,000 to 20,000 managed leads. Response times improved and information sharing became rapid.
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Vtenext CRM helped Clerici Group automate lead management across 30+ stores. Before, leads were handled manually and often lost or... delayed. With vtenext, showroom and website leads sync automatically, and data updates flow between CRM and ERP. In six months, Clerici automated showroom processes, improved data access, and sped up lead qualification. The group aims to grow from 1,000 to 20,000 managed leads.
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vtenext CRM helped Clerici Group manage leads in the bathroom furnishing and plumbing sector. The company has over 30 stores... in northern Italy. Before vtenext, they lacked a clear and shared process for lead management. With vtenext CRM, they improved process clarity and efficiency. This led to better lead handling and business process automation.
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Vtenext helped Vetrocar S. p.a. bring all business data into one CRM platform. The company automated sales, claims, lead management,...ticketing, purchasing, and HR processes. Before, data was scattered and often lost. Now, teams save time and access information easily. Ticket tracking and order management are more accurate. Vetrocar can analyze data and manage activities from a single dashboard.
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Vetrocar S. p.a. used vtenext and its BPMN engine to digitize and automate business processes. They centralized sales, lead management,...ticketing, purchases, and HR tasks in one CRM platform. Integration with ERP and VoIP systems improved data accuracy and real-time updates. Users now spend less time on repetitive tasks and have better access to information. Ticket traceability and reporting are easier, and order approval discrepancies are eliminated.
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Vtenext CRM helped Vetrocar S. p.a. automate sales, lead, ticketing, purchase, and HR processes. The company unified all business data...on one platform, improving access and reducing errors. Integration with ERP and VoIP systems streamlined workflows and saved time. Users now focus on valuable tasks, while repetitive work is automated. Ticket traceability and reporting improved, and order discrepancies decreased.
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