VTenext Overview

vtenext transforms customer relationship management by digitizing and automating processes from marketing to post-sales. This platform offers a seamless integration of CRM functions, ensuring that businesses can efficiently manage customer interactions throughout the entire lifecycle. A standout feature of vtenext is its ability to automate CRM processes, which reduces manual effort and enhances data accuracy. This capability allows businesses to focus on strategic tasks while maintaining a high level of customer satisfaction. Additionally, vtenext's user-friendly interface and customizable features cater to various industry needs, providing a tailored solution to complex CRM challenges. Experience the benefits of streamlined customer management with a free trial, allowing businesses to explore the platform's capabilities firsthand.

Use Cases

Customers recommend Lead Management, Workflow Management, Proposal & Quote Management, as the business use cases that they have been most satisfied with while using VTenext.

Other use cases:

  • Engagement Management
  • Market Research
  • Cross Selling
  • Measuring Customer Satisfaction
  • Upselling
  • Contact List Management
  • Channel Marketing
See all use cases See less use cases

Business Priorities

Increase Sales & Revenue and Improve Internal Communications are the most popular business priorities that customers and associates have achieved using VTenext.

Other priorities:

  • Enter New Markets Internationally Or Locally
  • Grow Market Share
  • Improve Efficiency
  • Improve ROI
See all business priorities See less business priorities

VTenext Use-Cases and Business Priorities: Customer Satisfaction Data

VTenext's features include Personalization, and Ticketing. and VTenext support capabilities include 24/7 Support, AI Powered, Email Support, etc. also VTenext analytics capabilities include Custom Reports, and Analytics.

Reviews

"...vtenext is a unique Open Source CRM + BPM solution for the complete management of leads, contacts and customers...." Peer review

VTenext, belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

vtenext streamlines customer management by digitizing and automating CRM processes from marketing to post-sales. A free trial is available to explore its features.

VTenext Customer wins, Customer success stories, Case studies

How can VTenext optimize your Lead Management Workflow?

How does VTenext address your Workflow Management Challenges?

How can VTenext optimize your Proposal & Quote Management Workflow?

11 buyers and buying teams have used Cuspera to assess how well VTenext solved their CRM needs. Cuspera uses 134 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

Regione Basilicata - Government Administration - Large

vtenext helped Regione Basilicata digitalize and automate technical support requests, GDPR management, and communications. The solution unified internal and external requests into a single platform, ...improving service for citizens and employees. Automated workflows and centralized data boosted efficiency. The project increased user satisfaction and streamlined compliance with GDPR regulations.

Read on →

Banco di Napoli foundation - Non Profit Organization Management

vtenext helped Banco di Napoli foundation digitize its grant application process. The foundation moved from paper-based, manual workflows to a cloud-based CRM with a dedicated web portal. This allowe...d for centralized records, automatic data checks, and digital archiving. The new system enabled remote work and improved transparency. The project went live in just one month, making daily work faster and more efficient.

Read on →

Clerici Group - Consumer Goods - Medium

vtenext CRM helped Clerici Group manage leads in the bathroom furnishing and plumbing sector. The company has over 30 stores in northern Italy. Before vtenext, they lacked a clear and shared process ...for lead management. With vtenext CRM, they improved process clarity and efficiency. This led to better lead handling and business process automation.

Read on →

Vetrocar S.p.a. - Automotive - Large

Vtenext CRM helped Vetrocar S.p.a. automate sales, lead, ticketing, purchase, and HR processes. The company unified all business data on one platform, improving access and reducing errors. Integratio...n with ERP and VoIP systems streamlined workflows and saved time. Users now focus on valuable tasks, while repetitive work is automated. Ticket traceability and reporting improved, and order discrepancies decreased.

Read on →

ButanGas - Utilities - Medium

vtenext CRM helped ButanGas connect all internal tools and automate business processes. The CRM integrated with Microsoft Exchange, ActiveSync, two management systems, and a digital signature provide...r. This allowed real-time data sync, digital contract signing, and a full customer view. ButanGas improved customer satisfaction, centralized information, and sped up contract management. The company now monitors every client and contract, reducing silos and boosting service quality.

Read on →

CAAP (Centro Attivo Aiuto al Prossimo) - Non Profit Organization Management - Small

vtenext CRM helped CAAP, a non-profit, move from paper records to a digital platform. Volunteers worldwide now access and update data remotely. The CRM automates tasks like sending receipts and remin...ders, saving time. CAAP manages up to 800 children and all donor relationships in one system. The solution improved speed, organization, and internal communication.

Read on →
lightning

Peers used VTenext for lead management and workflow management

VTenext Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.32/5 ★

Read Reviews (25)
Analytics

3.26/5 ★

Read Reviews (2)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.32/5 ★

Read Reviews (25)
Analytics

3.26/5 ★

Read Reviews (2)

Software Failure Risk Guidance

?

for VTenext

Top Failure Risks for VTenext

VTENEXT Srl. News

Awards

Scopri tutte le news relative al mondo vtenext!

Vtenext has been recognized as a Top Performer by SourceForge for Winter 2026, highlighting user appreciation and ongoing innovation in their CRM solutions.

Read more →
Product

vtenext incontra WhatsApp: con WASB migliora la tua customer experience Webinar Live

vtenext has introduced an integration with WhatsApp via the WA Smart Business (WASB) platform, enabling businesses to manage customer communications directly within the vtenext CRM. This integration streamlines customer engagement, automates workflows, and enhances the overall customer experience by unifying messaging and CRM processes.

Read more →

VTENEXT Srl. Profile

Company Name

VTENEXT Srl.

Company Website

https://www.vtenext.com/en/

HQ Location

38 Craven Street WC2N 5NG London United Kingdom

Employees

11-50

Social

Facebook Linkedin Twitter

Financials

PRIVATE