SMS automations to convert leads faster, all without switching platforms.
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Retail Case Studies and Customer Success Stories with Sinch SMS for Salesforce
Oz Hair and Beauty
- Retail
Sinch MessageMedia helped Oz Hair and Beauty use personalized SMS campaigns and two-way messaging. The goal was to create personal shopping experiences at scale across online and retail channels. The... solution improved customer engagement and conversion rates. Oz Hair and Beauty achieved a 38x ROI, a 12% click-through rate, and a 15% response rate.
Sinch SMS helped OzMobiles improve marketing results and save money. OzMobiles used Sinch to get better control over their marketing tools. They saved $10,000 to $15,000 each year. One campaign gave ...a 3000% return on investment. The CEO said Sinch made the process much simpler.
Sinch MessageMedia for Zoho CRM helped The RTA Store improve customer experience. The company needed to manage complex customer journeys with many touchpoints. They integrated Sinch MessageMedia with... Zoho CRM to automate and speed up communication. This led to faster deal closures and higher engagement with leads. The RTA Store now keeps DIYers and contractors informed throughout their purchase journey.
Sinch MessageMedia MMS helps Glamour Shop reach VIP customers with real-time, image-rich messages. Stephanie Goodwin Cline wanted a fast way to share promotions and events. She used MMS to send crisp... images and updates to her loyal shoppers. The solution made it easy to keep customers engaged and informed. Group messaging let her alert VIPs about special events quickly. This improved customer experience and built stronger loyalty.
MessageMedia helped Hamper Emporium, a gourmet gift basket retailer, boost repeat purchases with targeted SMS marketing. The company faced rising customer acquisition costs and increased competition ...during the pandemic. By switching from broad online ads to SMS campaigns, Hamper Emporium aimed to meet ambitious 20% growth targets. The new approach improved customer engagement and helped smooth out sales cycles. The retailer found SMS marketing more effective than previous digital channels.
Sinch MessageMedia helped Oz Hair and Beauty use personalized SMS campaigns and two-way messaging. The goal was to create personal shopping experiences at scale across online and retail channels. The... solution improved customer engagement and conversion rates. Oz Hair and Beauty achieved a 38x ROI, a 12% click-through rate, and a 15% response rate.
Sinch SMS helped OzMobiles improve marketing results and save money. OzMobiles used Sinch to get better control over their marketing tools. They saved $10,000 to $15,000 each year. One campaign gave ...a 3000% return on investment. The CEO said Sinch made the process much simpler.
Sinch MessageMedia for Zoho CRM helped The RTA Store improve customer experience. The company needed to manage complex customer journeys with many touchpoints. They integrated Sinch MessageMedia with... Zoho CRM to automate and speed up communication. This led to faster deal closures and higher engagement with leads. The RTA Store now keeps DIYers and contractors informed throughout their purchase journey.
Sinch MessageMedia MMS helps Glamour Shop reach VIP customers with real-time, image-rich messages. Stephanie Goodwin Cline wanted a fast way to share promotions and events. She used MMS to send crisp... images and updates to her loyal shoppers. The solution made it easy to keep customers engaged and informed. Group messaging let her alert VIPs about special events quickly. This improved customer experience and built stronger loyalty.
MessageMedia helped Hamper Emporium, a gourmet gift basket retailer, boost repeat purchases with targeted SMS marketing. The company faced rising customer acquisition costs and increased competition ...during the pandemic. By switching from broad online ads to SMS campaigns, Hamper Emporium aimed to meet ambitious 20% growth targets. The new approach improved customer engagement and helped smooth out sales cycles. The retailer found SMS marketing more effective than previous digital channels.
Sinch MessageMedia Mercury SMS for Salesforce helped Milan Laser automate client communications. The company faced slowdowns from manual phone calls for reminders and payment notifications. With SMS ...automation, Milan Laser now sends over 3,000 messages daily. They see a 50% average response rate. Accounts payable staff save 2 hours each day. The solution supports Milan Laser's rapid growth and improves customer satisfaction.
Oxygen Concentrator Store from American Medical Sales and Rentals (AMSR)
- Health, Wellness And Fitness
SimpleTexting helped AMSR recover $2 million in revenue. AMSR faced a drop in website visitors they could reach for sales. Many customers had hearing loss or preferred not to talk on the phone. AMSR ...used SMS to connect with both older and younger customers. Texting made it easier to reach and help more people. This led to a big increase in recovered revenue.
MessageMedia helped Muse Pilates boost their click-through rate by 16% using MMS and conversational messaging. Muse Pilates struggled to stay connected with thousands of members as they grew. They us...ed SMS to talk with customers, not just at them, improving engagement and sales. The studio achieved a 23% click-through rate and a 100% delivery rate. Inbound messages increased by 50%, making customer service faster and more personal.
Sinch MessageMedia Mercury SMS for Salesforce helped Milan Laser automate client communications. The company faced slowdowns from manual phone calls for reminders and payment notifications. With SMS ...automation, Milan Laser now sends over 3,000 messages daily. They see a 50% average response rate. Accounts payable staff save 2 hours each day. The solution supports Milan Laser's rapid growth and improves customer satisfaction.
Oxygen Concentrator Store from American Medical Sales and Rentals (AMSR)
- Health, Wellness And Fitness
SimpleTexting helped AMSR recover $2 million in revenue. AMSR faced a drop in website visitors they could reach for sales. Many customers had hearing loss or preferred not to talk on the phone. AMSR ...used SMS to connect with both older and younger customers. Texting made it easier to reach and help more people. This led to a big increase in recovered revenue.
MessageMedia helped Muse Pilates boost their click-through rate by 16% using MMS and conversational messaging. Muse Pilates struggled to stay connected with thousands of members as they grew. They us...ed SMS to talk with customers, not just at them, improving engagement and sales. The studio achieved a 23% click-through rate and a 100% delivery rate. Inbound messages increased by 50%, making customer service faster and more personal.
Hospitality Case Studies and Customer Success Stories with Sinch SMS for Salesforce
Wilson Group
- Hospitality
SimpleTexting helped Wilson Group collect customer feedback using SMS surveys. The group runs restaurants in Cairns, Australia, and faced challenges after COVID closures. They needed to attract more ...local patrons and improve online reviews. Using SMS feedback surveys, they achieved a 33% ROI and saw more regular customers returning to their venues.
SimpleTexting helped Wilson Group collect customer feedback using SMS surveys. The group runs restaurants in Cairns, Australia, and faced challenges after COVID closures. They needed to attract more ...local patrons and improve online reviews. Using SMS feedback surveys, they achieved a 33% ROI and saw more regular customers returning to their venues.
Financial Services Case Studies and Customer Success Stories with Sinch SMS for Salesforce
Online lender specializing in small and medium-sized business loans
- Financial Services
SMS for Zoho CRM helped an online lender speed up loan approvals. The lender serves small and medium businesses and has funded over $500 million. They needed faster ways to talk to customers and proc...ess loans. With SMS automation, most approvals now happen within hours, not weeks. The Head of Technology says customers often get approved by noon if they apply in the morning.
Online lender specializing in small and medium-sized business loans
- Financial Services
SMS for Zoho CRM helped an online lender speed up loan approvals. The lender serves small and medium businesses and has funded over $500 million. They needed faster ways to talk to customers and proc...ess loans. With SMS automation, most approvals now happen within hours, not weeks. The Head of Technology says customers often get approved by noon if they apply in the morning.
Entertainment Case Studies and Customer Success Stories with Sinch SMS for Salesforce
Family Quest Entertainment (FQE)
- Entertainment
Sinch MessageMedia SMS for HubSpot helped Family Quest Entertainment (FQE) improve event attendance. FQE needed a way to automate and personalize messages to their audience. The SMS integration with ...HubSpot let FQE send targeted, timely texts using automated workflows. This made their outreach more direct and personal. FQE now keeps high engagement rates and reaches families with the right message at the right time.
Sinch MessageMedia SMS for HubSpot helped Family Quest Entertainment (FQE) improve event attendance. FQE needed a way to automate and personalize messages to their audience. The SMS integration with ...HubSpot let FQE send targeted, timely texts using automated workflows. This made their outreach more direct and personal. FQE now keeps high engagement rates and reaches families with the right message at the right time.
UNICEF Aotearoa New Zealand
- Non Profit Organization Management
Sinch MessageMedia SMS helped UNICEF Aotearoa New Zealand keep donor engagement high during COVID-19 lockdowns. The charity lost face-to-face fundraising and events, so they needed a new way to reach... supporters. They surveyed donors and found SMS was a top choice. Using SMS, they raised donations and mobilised volunteers. The solution kept their mission going when in-person contact was impossible.
UNICEF Aotearoa New Zealand
- Non Profit Organization Management
Sinch MessageMedia SMS helped UNICEF Aotearoa New Zealand keep donor engagement high during COVID-19 lockdowns. The charity lost face-to-face fundraising and events, so they needed a new way to reach... supporters. They surveyed donors and found SMS was a top choice. Using SMS, they raised donations and mobilised volunteers. The solution kept their mission going when in-person contact was impossible.
Telecommunications Case Studies and Customer Success Stories with Sinch SMS for Salesforce
Port Networks
- Telecommunications
Port Networks used the NetSuite SMS integration from MessageMedia. They wanted to improve customer support and reduce phone queue times. Many customers preferred SMS over phone calls. After using the... SMS integration, Port Networks cut their customer support queue time by 50%. This helped them deliver better service and faster responses.
Port Networks used the NetSuite SMS integration from MessageMedia. They wanted to improve customer support and reduce phone queue times. Many customers preferred SMS over phone calls. After using the... SMS integration, Port Networks cut their customer support queue time by 50%. This helped them deliver better service and faster responses.
Human Resources Case Studies and Customer Success Stories with Sinch SMS for Salesforce
Shift Group
- Human Resources
Sinch MessageMedia for HubSpot helped Shift Group connect with athletes and veterans moving to new careers. The team used targeted SMS to boost engagement and program completion. Real-time texts let ...them get feedback fast. They could quickly remove people who were not interested. Shift Group saw a big jump in candidate engagement and more people finished their programs.
Sinch MessageMedia for HubSpot helped Shift Group connect with athletes and veterans moving to new careers. The team used targeted SMS to boost engagement and program completion. Real-time texts let ...them get feedback fast. They could quickly remove people who were not interested. Shift Group saw a big jump in candidate engagement and more people finished their programs.
Hospital & Health Care Case Studies and Customer Success Stories with Sinch SMS for Salesforce
CAPAnesthesia PC
- Hospital & Health Care
Zapier SMS integration helped CAPAnesthesia PC improve their staff roster. The medical practice struggled with unclear on-call schedules and staff forgetting shifts. Using Zapier, they automated SMS ...notifications for on-call staff. This made the roster more transparent and efficient. Staff now know when they are scheduled. The solution reduced admin work and improved patient care.
Zapier SMS integration helped CAPAnesthesia PC improve their staff roster. The medical practice struggled with unclear on-call schedules and staff forgetting shifts. Using Zapier, they automated SMS ...notifications for on-call staff. This made the roster more transparent and efficient. Staff now know when they are scheduled. The solution reduced admin work and improved patient care.
Consumer Electronics Case Studies and Customer Success Stories with Sinch SMS for Salesforce
one battery business
- Consumer Electronics
MessageMedia helped a family-owned battery business reach customers fast. The company struggled to get noticed with Facebook ads and other channels. They needed a direct way to share sales and new pr...oducts. Using MessageMedia, they sent SMS messages to customers. This gave them instant results and helped them grow their retail business.
MessageMedia helped a family-owned battery business reach customers fast. The company struggled to get noticed with Facebook ads and other channels. They needed a direct way to share sales and new pr...oducts. Using MessageMedia, they sent SMS messages to customers. This gave them instant results and helped them grow their retail business.
Utilities Case Studies and Customer Success Stories with Sinch SMS for Salesforce
Synergy
- Utilities
MessageMedia’s SMS and text-to-speech solution helped Synergy, a large energy retailer in Western Australia, reduce overdue account balances. Synergy faced challenges with late payments from its larg...e residential customer base. The company used SMS reminders to contact customers more often and encourage timely payments. Within two billing cycles, Synergy saw clear results. In less than a year, overdue account balances dropped by 45%.
MessageMedia’s SMS and text-to-speech solution helped Synergy, a large energy retailer in Western Australia, reduce overdue account balances. Synergy faced challenges with late payments from its larg...e residential customer base. The company used SMS reminders to contact customers more often and encourage timely payments. Within two billing cycles, Synergy saw clear results. In less than a year, overdue account balances dropped by 45%.
Education Case Studies and Customer Success Stories with Sinch SMS for Salesforce
Smart Horizons Career Online Education (SHCOE)
- Education
Mercury SMS helped Smart Horizons Career Online Education support nontraditional students. SHCOE needed to reach more students without losing a personal touch. They used automated and personal SMS to... give direct support. This made it easier for students to stay motivated and connected. Enrollment kept growing, and over 14,000 students graduated with SHCOE's help.
Smart Horizons Career Online Education (SHCOE)
- Education
Mercury SMS helped Smart Horizons Career Online Education support nontraditional students. SHCOE needed to reach more students without losing a personal touch. They used automated and personal SMS to... give direct support. This made it easier for students to stay motivated and connected. Enrollment kept growing, and over 14,000 students graduated with SHCOE's help.
Management Consulting Case Studies and Customer Success Stories with Sinch SMS for Salesforce
Blue Rock
- Management Consulting
MessageMedia helped Blue Rock improve client engagement with SMS marketing. Blue Rock needed a way to offer better service and drive conversions for its clients. The team tested many business technol...ogies and chose MessageMedia for its value. The digital team now uses SMS to connect with customers and improve results. Blue Rock is one of Australia’s fastest-growing companies and serves clients across Australia and New Zealand.
MessageMedia helped Blue Rock improve client engagement with SMS marketing. Blue Rock needed a way to offer better service and drive conversions for its clients. The team tested many business technol...ogies and chose MessageMedia for its value. The digital team now uses SMS to connect with customers and improve results. Blue Rock is one of Australia’s fastest-growing companies and serves clients across Australia and New Zealand.
MessageMedia helped Lupo Digital boost campaign effectiveness by 50% using SMS marketing. Lupo Digital, a HubSpot Diamond Partner, needed to improve client communication and re-enrolment rates for ed...ucation clients like CBD College. They integrated HubSpot with student management systems and used MessageMedia for SMS campaigns. SMS was key to increasing re-enrolment conversion and sales. Lupo Digital found MessageMedia to be the right SMS platform after testing several options.
MessageMedia helped Lupo Digital boost campaign effectiveness by 50% using SMS marketing. Lupo Digital, a HubSpot Diamond Partner, needed to improve client communication and re-enrolment rates for ed...ucation clients like CBD College. They integrated HubSpot with student management systems and used MessageMedia for SMS campaigns. SMS was key to increasing re-enrolment conversion and sales. Lupo Digital found MessageMedia to be the right SMS platform after testing several options.
Marquis Software
- Information Technology And Services
Marquis Software used SMS reminders to help US probation officers reduce parole no-shows. They integrated SMS reminders into their eOMIS system. This solution led to a 43% drop in missed parole appoi...ntments. The system improved appointment management for probation officers. Marquis Software showed how technology can help public safety teams.
Marquis Software
- Information Technology And Services
Marquis Software used SMS reminders to help US probation officers reduce parole no-shows. They integrated SMS reminders into their eOMIS system. This solution led to a 43% drop in missed parole appoi...ntments. The system improved appointment management for probation officers. Marquis Software showed how technology can help public safety teams.
Sinch MessageMedia helped GoShare improve driver efficiency and customer engagement. GoShare needed a reliable SMS system that worked with Zoho CRM and had no downtime. Their old system often failed,... stopping all driver communication. With Sinch MessageMedia, GoShare now has stable messaging, better reporting, and smooth operations. This change supports their fast business growth and B2B focus.
Sinch MessageMedia SMS for HubSpot helped Vinomofo achieve a 120x return on investment. The company saw a 20% increase in conversions and reduced churn by 50%. Vinomofo wanted to streamline marketing... tools and improve customer experience. Integrating SMS with HubSpot gave them a single customer view and boosted wine sales by up to 75%.
Sinch MessageMedia helped GoShare improve driver efficiency and customer engagement. GoShare needed a reliable SMS system that worked with Zoho CRM and had no downtime. Their old system often failed,... stopping all driver communication. With Sinch MessageMedia, GoShare now has stable messaging, better reporting, and smooth operations. This change supports their fast business growth and B2B focus.
Sinch MessageMedia SMS for HubSpot helped Vinomofo achieve a 120x return on investment. The company saw a 20% increase in conversions and reduced churn by 50%. Vinomofo wanted to streamline marketing... tools and improve customer experience. Integrating SMS with HubSpot gave them a single customer view and boosted wine sales by up to 75%.
