Real-World Case Studies and Customer Success Stories with Reward Gateway

Reward Gateway helped Welcome Break improve employee retention and reduce recruiting costs. Welcome Break used the discounts platform to offer better perks and communicate them to staff. The company ...saw a 17% drop in employee turnover. They also saved $170,000 on recruitment agency spending. More employees used the platform, with a 36% increase in spending on discounts. The focus on wellbeing and career growth supported these results.
Show More..

Reward Gateway helped Missguided create new company values called 'Vibes' using employee feedback and internal communications. The People team started by asking employees what made Missguided special... and where it could improve. They formed the Vibe Tribe to gather input and run activities like Vibe Weeks, surveys, and creative events. Employees shared ideas about love, positivity, fun, and empowerment. Nearly all head office staff took part in the process. The new Vibes launched with strong employee involvement and support from outside partners.
Show More..

GOforit! is the employee engagement platform used by GO Outdoors. The company faced challenges with offline staff, limited IT, and a need for better recognition. GO Outdoors used GOforit! for peer-to...-peer recognition, employee discounts, and internal communications. They launched eCards, a wellbeing hub, and a manager resource area. Employee engagement scores reached their highest levels. Staff sent nearly 3,000 eCards, and the Managing Director sent 170 eCards to recognize achievements.
Show More..

Reward Gateway helped GANT UK improve employee engagement. GANT UK used employee recognition, discounts, and survey tools. The company saw a 29% drop in employee turnover. Their culture index score w...ent up from 31% to 40%. GANT UK saved about $22,000 and spent $250,000 on the program. The team now feels more connected and valued.
Show More..

Reward Gateway helped Krispy Kreme improve employee engagement and communication. Krispy Kreme needed a better way to connect with 860 employees across 21 locations. They used Reward Gateway’s employ...ee engagement platform to centralize communications, recognition, and perks. Within seven months, 73% of employees registered on the platform, rising to 79%. Over 7,000 peer-to-peer eCards were sent year-to-date, showing strong adoption and engagement.
Show More..

Reward Gateway helped Dunn Tire improve its company culture and customer service. Dunn Tire used employee recognition and surveys to track progress. The company achieved a Net Promoter Score of 69, w...hich is 35% higher than the retail industry average of 51. Over 90% of employees participated in surveys, and 91% took part in recognition activities. Employees shared 8,000 examples of best practices since the program began.
Show More..

Reward Gateway helped Oliver Bonas improve employee engagement with a custom platform. The company needed to reach a mostly offline workforce and boost use of employee discounts. Creative communicati...ons and launch events drove excitement. Six weeks after launch, 20% more team members understood and engaged with discounts. 78% of employees became active users. Traffic to the platform rose by 65% and savings through discounts increased by 44%.
Show More..

Franklin University used the RGER wellbeing app to improve its employee step challenge program. The app automated tracking, reduced admin work, and made it easy for all employees to join. After launc...h, 97% of employees moved from manual tracking to the app. The number of step challenges increased by 500%. 36% of full-time employees used the app, and 100% of app users joined the step challenges. Employees gave positive feedback and felt more connected.
Show More..

Reward Gateway | Edenred helped Montrose County School District make their wellbeing programs easier to use. Staff could join group or individual fitness challenges, track steps with wearables, and g...et rewards for meeting goals. 47% of staff joined, 57% of participants hit their monthly step goals, and employees took 447 million steps. The app made it easy to set up challenges and improved communication. Staff formed 574 in-app friendships through the program.
Show More..

Reward Gateway's SmartHub helped Hastings Academies Trust bring together employees from two trusts with a single branded platform. The platform used segmentation to show the right content and benefit...s to each group. Employee engagement rose from 25% to 68% in 12 months. Employees spent over £87,000 on discounts, saving more than £9,200. The platform delivered an annual ROI of £13,500 in its first year.
Show More..

Shine, powered by Reward Gateway | Edenred, helped Southern New Hampshire University unify employee recognition across 4,800 staff in 33 states. The platform automated milestone celebrations and enab...led 42,500 recognition moments in one year. SNHU achieved a 94% employee retention rate and reduced voluntary turnover by 3.6%. Shine also boosted engagement, with 95% of employees recognized and 37% actively sending acknowledgments. Employee networks and virtual events further strengthened belonging and connection.
Show More..

Reward Gateway helped Five Star Bank define clear values and launch a strategic employee recognition program. The bank used employee surveys and leadership coaching to boost engagement. 83% of manage...rs and 79% of non-managers joined the recognition program. Over 4,000 best practice examples and 11,700 stories were shared. Net interest income hit a record $24.6 million. The bank saw a 12.3% increase in total loans and a 9.7% rise in deposits. Five Star Bank achieved an NPS of 46, 2.5 times higher than the industry average.
Show More..

Reward Gateway helped Suncorp create a single employee recognition platform called Shine. Suncorp needed to unite 11,000+ employees across 250 locations and align them with its new business model. Th...e Shine program lets employees send eCards and nominate each other for awards. Employees send 76,000 eCards each year and make 200 award nominations each month. Shine is now a key part of Suncorp's employee experience and culture.
Show More..

Reward Gateway helped Netwealth launch a dynamic employee discounts platform. Netwealth wanted to make discounts easy to use and boost employee engagement. The SmartSpending platform offered single s...ign-on, mobile access, and custom features. 87% of Netwealth's staff registered on the platform. Employees spent $419k and saved $24.4k in the first year. Netwealth achieved a 180% ROI from the program.
Show More..

Reward Gateway helped The Hyde Group boost employee engagement with a new employee discounts platform. The Hyde Group faced low engagement and poor uptake of existing perks. They launched a new engag...ement hub with Reward Gateway. Engagement with the discounts platform rose from 61% to 74%. Staff satisfaction with HR initiatives increased by 12%. Employees now use the platform for retail and technology discounts and better communication.
Show More..

Reward Gateway helped Watford Community Housing Trust improve employee engagement. The company used the Gateway Rewards platform for employee discounts and recognition. They made HR systems and leave... booking available online. Customer call wait times dropped from 15 minutes to 14 seconds. Customer satisfaction rose from 65% to 93%. The project delivered a $6,500 annual ROI.
Show More..

Reward Gateway helped Plymouth Community Homes launch the "Jannet" employee hub. Staff struggled with poor communication and low recognition. The new platform improved access to updates, wellbeing re...sources, and peer-to-peer recognition. Nearly 2,000 eCards were sent in the first year. Employee satisfaction rose by almost 30%. 68% of staff sent or received an eCard. Over $163,000 was spent through the SmartSpending app.
Show More..

Reward Gateway's employee engagement platform helped Selco Builders Warehouse unite its workforce and improve communication. Selco launched the "My Gateway" platform with a campaign to boost awarenes...s and engagement. After two months, employee turnover dropped by 5%. Registration on the platform rose to 85% of employees. Staff rated company benefits 14% more favorably after launch. Selco saw a clear increase in employee engagement and awareness of benefits.
Show More..

Reward Gateway helped Sherwoods engage 100% of its workforce using the Team Talk employee engagement platform. Sherwoods needed a way to connect employees who work in isolation across five locations.... The platform offered recognition, communications, and employee discounts. Employees sent 947 eCards and spent $78,000 through discounts, saving $7,800. Sherwoods won Employer of the Year at the South Devon Business Awards.
Show More..

Reward Gateway helped Hollard centralize employee perks, recognition, and communication in one branded hub. Hollard wanted to improve employee engagement and make recognition more visible and meaning...ful. With the PerksPlus Recognition platform, 95% of employees logged in during the first week. In three months, staff celebrated 702 moments of recognition. The platform made it easy to spotlight achievements and keep all employee experience information in one place.
Show More..

Reward Gateway helped Peoplecare, a not-for-profit health insurer, improve employee engagement. Peoplecare wanted to expand employee discounts and make recognition easier. They launched the VIP progr...am with Reward Gateway, offering instant recognition and exclusive discounts. In the first 6 months, 92% of employees used the platform, saving over $6,800. Employees sent more than 1,000 eCards and made 65 peer-to-peer award nominations.
Show More..

Reward Gateway helped Discovery Communications boost employee engagement with an integrated platform. The company wanted to attract and keep top creative talent in a competitive media industry. Rewar...d Gateway launched a new discounts hub in the UK, then expanded it to the U.S. 72% of UK employees registered in the first year. In the U.S., 50% of employees engaged within six months. Discovery was named one of only two media companies in the 2014 Fortune Top 100 Best Companies to Work For.
Show More..

Reward Gateway helped NAHL Group launch a values-based employee recognition program. NAHL wanted to move away from a financially-driven system to one that built togetherness and reinforced company va...lues. The new program included peer-to-peer eCards, value-based awards, and a social recognition wall. Employee engagement rose from 60% to 81%. There was a 182% increase in eCards sent and 82% of employees logged in more than five times a month. Survey results showed big gains in teamwork, recognition, and understanding of company goals.
Show More..

Reward Gateway | Edenred’s wellbeing app helped LA Family Housing boost employee wellness and team spirit. The non-profit relaunched its staff wellbeing program after the pandemic. At launch, 50% of ...purchased seats were filled. Within a year, 100% of seats were filled. One in four employees used the app in the first few months. The app increased camaraderie between frontline and desk-based staff.
Show More..

Reward Gateway | Edenred helped GATX modernize their employee recognition program. GATX replaced an outdated system with the GATX Rewards platform, making recognition easier and reducing costs. 86% o...f employees became active users, and 33% sent recognition to peers. The company shared $130K in rewards and saw a 3% increase in employee survey results about recognition. GATX also added wellbeing challenges to boost engagement.
Show More..

Reward Gateway helped the University of Rochester Medical Center upgrade its Strong Stars recognition program to an automated, online platform. The goal was to improve employee culture and patient sa...tisfaction. After launch, 85% of employees received recognition and over 20,000 stories were shared. Patient satisfaction scores improved from 2008 to 2017, reaching a nine-year high. UR Medicine Primary Care won the 2017 Press Ganey Guardian of Excellence Award for patient experience.
Show More..

Reward Gateway's employee engagement platform helped JCB Group reach 100% employee engagement in just seven months. The company faced low ratings for previous benefits and poor internal communication.... With the new platform, employees stayed informed and felt more connected. JCB Group won four dealership awards after the launch. The platform also attracted new hires who wanted access right away.
Show More..

Reward Gateway Perks at Work helped Accenture offer a wide range of employee discounts. Accenture wanted to improve its employee value proposition and meet changing employee expectations. They launch...ed Perks at Work to give staff access to discounts at over 380 retailers. Over 80% of employees use the program, saving more than $455,000 in one year. The solution supports Accenture’s focus on financial wellbeing and a positive employee experience.
Show More..

Reward Gateway helped Acro Aircraft Seating centralize employee communications, perks, and recognition in one platform. Acro faced challenges with staff attraction, engagement, and retention, and lac...ked internal communications and recognition programs. The new engagement platform, "My Acro," offers retail discounts, peer-to-peer recognition, and access to company news and documents. Employee engagement rose from 55% to 83%. The "Proud to work for Acro" score increased from 77% to 84%, and employee turnover decreased.
Show More..

Reward Gateway helped SThree bring all employee perks into one easy-to-use hub. Before, SThree had perks on different platforms and employees did not use them much. The new "SThree Benefits" hub made... it simple for staff to find and use perks. Unique logins to the hub went up by 252%. Orders through employee discounts rose by 267%. Employees saved 431% more money. Employee turnover dropped by 17%. Now, 93% of employees say SThree is a great place to work.
Show More..

Reward Gateway helped Causeway Technologies Ltd bring all employee perks into one engagement platform. Before, employees did not use the perks platform much and found it hard to use. After the new pl...atform launched, 97% of employees used it in the first month. In six months, sales went up by 73% and profit grew by 35%. Employee turnover dropped by 6%. The new platform made it easier for employees to find and use perks, helping the company grow.
Show More..