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Retail Case Studies and Customer Success Stories with Reward Gateway
GO Outdoors
- Retail
- Medium
Sheffield, UK
GO Outdoors used Reward Gateway's employee engagement platform, GOforit! , to boost employee wellbeing and recognition. The company launched peer-to-peer...eCards, sending nearly 3,000 in the first year. 66% of employees felt valued and recognised, and 25 stores reached over 70% customer satisfaction. The platform helped improve communication, line management, and employee benefits. GO Outdoors saw a 4% increase in customer satisfaction scores across all stores.
Reward Gateway helped Missguided cut employee turnover by 30% in one year. Missguided used creative recognition programs like themed events,... Wannasay cards, and Vibe Awards. Over 2,500 Wannasay cards were given out in 12 months. 92% of staff said they care about the company. The new recognition tools made employees feel valued and proud to work at Missguided.
Reward Gateway helped Marks & Spencer launch a new employee benefits platform for 85,000 staff. The platform, My Choices, unified... wellbeing, reward, recognition, and flexible benefits in one place. Within 10 days, 6,800 employees registered. After 18 months, 72% of the workforce used the platform. Employees placed 4,637 SmartTechTM orders worth £2.5 million and 249 Cycle to Work orders. The new system improved access, flexibility, and engagement across the company.
Reward Gateway helped Dunelm boost internal communications engagement by 600% during the pandemic. The Home Comforts platform enabled regular updates,... wellbeing content, and peer-to-peer recognition for 10,500 staff. Over 8,600 eCards were sent in 12 months, with 51% of employees participating in recognition. Staff logged into the platform an average of 169 times per year. Dunelm improved its Glassdoor reviews and attracted new hires through enhanced employee experience.
Reward Gateway helped STYLE. COM reach 100% engagement in just one month. STYLE.COM used employee recognition tools like eCards and...monetary awards to build a positive company culture. The platform made it easy for teams to connect and recognize each other. Employees rated reward and recognition 4.5 out of 5 in a company survey. The new system also helped STYLE.COM attract more talent and boost its brand.
Reward Gateway helped Welcome Break launch a branded engagement platform for their 6,500 employees. The platform made it easy for... staff to access discounts, wellbeing resources, and recognition tools. Welcome Break reduced labour turnover by 10% in two years. Employees saved £50,000 a year through discounts and £13,700 via Cycle to Work. The company also saved £5,900 in National Insurance contributions. More staff now recommend Welcome Break as a place to work.
Reward Gateway helped Sofology engage 70% of its 1,200 employees with a benefits platform. The platform offered discounts, wellbeing resources,... and SmartTechTM payroll deduction for tech purchases. Employees saved £30.9k and spent £144k through SmartTechTM. The solution supported a dispersed workforce, many without daily computer access. Sofology now uses the platform for recognition and social interaction too.
Reward Gateway helped Recycle 2 Support connect 350 employees across 12 locations. R2S used the Rock It engagement platform to... boost employee communication and recognition. 72% of employees self-registered in the first month. 130 peer-to-peer eCards were sent in the first week. The platform improved employee morale and created a stronger sense of community.
Reward Gateway helped Paul Smith launch The House, a global employee experience platform. Over 1,000 employees across 11 countries joined,... with a 95% active user rate. Staff saved £15,000 through discounts in one year. Employees sent 4,200 recognition eCards and spent £27,000 in rewards. The platform improved communication, engagement, and inclusivity for a diverse, mostly offline workforce.
Reward Gateway helped Oliver Bonas boost employee engagement with a custom platform. 20% more team members understood and engaged with... benefits after launch. 78% of employees became active users, including many offline staff. Creative launch boxes, competitions, and branded content drove excitement. The platform made it easy for all staff to access discounts and benefits, increasing savings by 44%.
Reward Gateway helped Krispy Kreme connect 860 employees across 21 locations with a central engagement platform. The company needed a... better way to share benefits and company news. They launched "The KK Mixer" to boost employee communications and recognition. Within seven months, 73% of employees registered, rising to 79%. Over 7,000 eCards were sent in a year, showing strong engagement with the platform.
Reward Gateway helped Holland & Barrett save £106,000 in employee discounts in one year. The EPIC Extras platform boosted engagement... to 22% above the industry average. Employees redeemed over £300,000 in rewards in 24 months. Holiday Trading saved the company £720,000 in salary budget over two years. The platform's reporting tools guided internal campaigns and improved labour turnover. Holland & Barrett used Reward Gateway to support staff during the cost of living crisis.
Reward Gateway helped Gymshark launch a branded, mobile-friendly benefits platform. 91% of employees became active users, and 97% signed in... during the first year. The platform delivered over £20,000 in ROI, with employees saving more than £9,200 through discounts. HR admin time dropped thanks to automation and provider integrations. The Wellbeing Centre saw over 2,000 visits, supporting employee wellbeing.
Southeastern
- Transportation/Trucking/Railroad
- Large
London, UK
Reward Gateway | Edenred helped Southeastern launch Extra Mile, a mobile-first employee engagement platform. 94% of Southeastern's workforce now actively... uses the system. The company saved £500,000 in National Insurance through salary sacrifice. Employees gained £83,000 in savings and received 7,500 eCards in one year. The platform improved recognition, morale, and made benefits accessible for frontline staff.
Pacific Atlantic Handling
- Transportation/Trucking/Railroad
- Medium
USA
Reward Gateway helped Pacific Atlantic Handling launch an employee engagement platform called Elevation. In the first two months, employees sent... 211 eCards and 21 awards, boosting recognition and morale. The platform made it easy for staff to access rewards, communicate, and stay updated on company news. Leadership played a key role in driving engagement and fostering a culture of appreciation. Employees also gained access to discounts, supporting their financial wellbeing.
Transport for London
- Transportation/Trucking/Railroad
- Large
London, UK
Reward Gateway helped Transport for London refresh its employee engagement hub. TfL saw a 65% increase in monthly users and... a 20% rise in monthly spend on employee discounts. The new communication strategy used bold branding and targeted campaigns. Digital signage reached 5,500 hard-to-engage staff. TfL employees saved £1.7 million in a year through the platform.
Transport for London (TfL)
- Transportation/Trucking/Railroad
- Very Large
London, UK
Reward Gateway helped Transport for London boost employee engagement. TfL refreshed its communications and rebranded its employee engagement hub. This... led to a 65% increase in monthly users and 81% unique users over 12 months. Monthly spend on employee discounts rose by 20% to £1.5 million. Cycle to Work applications jumped 25% and dental insurance uptake grew 200%. Creative communications and targeted campaigns drove these results.
Southeastern Railway
- Transportation/Trucking/Railroad
- Large
London, UK
Reward Gateway helped Southeastern Railway launch a centralised employee engagement platform called Extra Mile. Within eight months, 71% of employees... became active users. The platform enabled 2,200 eCards sent and £43,000 in rewards delivered in the first year. Employees saved £31,000 through discounts and spent £697,000 on SmartTechTM purchases. The HR team replaced paper-based systems, making benefits easier to access and manage.
Pacific Atlantic Handling
- Transportation/Trucking/Railroad
- Small
New York, USA
Reward Gateway helped Pacific Atlantic Handling improve employee engagement at JFK Airport. Employees sent 211 eCards and 21 awards in... the first two months. The Elevation platform enabled peer-to-peer recognition, monetary rewards, and inclusive communication. Leadership used blog posts and polls to connect with staff. Employee discounts supported financial wellbeing. The program built a culture of appreciation and boosted morale.
Nottingham Trams
- Transportation/Trucking/Railroad
- Small
Nottingham, UK
Reward Gateway helped Nottingham Trams boost employee engagement with a new mobile app. 67% of employees downloaded the app and... registered for benefits in just four weeks. 80% of remote workers actively used the platform. The app made it easier for staff to access discounts and benefits. Nottingham Trams earned Investors in People accreditation after improving communication with remote teams.
Financial Services Case Studies and Customer Success Stories with Reward Gateway
Suncorp
- Financial Services
- Very Large
Brisbane, Australia
Reward Gateway helped Suncorp unite over 13,400 employees across 250 locations with a single recognition platform. Suncorp launched the Shine... programme, enabling staff to send 76,000 peer-to-peer eCards each year and 200 award nominations monthly. The platform replaced inconsistent legacy programmes and reinforced company values. Shine became a key part of Suncorp’s employee value proposition and improved internal communications.
Reward Gateway helped Netwealth boost employee engagement with a dynamic benefits platform. Netwealth saw 87% of its workforce become active... users. Employees spent $616.6k and saved $35.9k in the first year. The company achieved a 180% ROI on its employee benefits program. The platform made benefits easy to access and improved staff satisfaction.
Reward Gateway helped Wescot unify its employee benefits and discounts into one secure platform. Wescot achieved 98% staff engagement, overcoming... strict financial services compliance challenges. Employees saved £30k in a year through discounts and sent 4,500 eCards for peer recognition. The Wellbeing Centre saw 5,500 visits, supporting mental health and internal community. The platform streamlined communications, reduced admin, and enabled targeted campaigns.
Reward Gateway helped Suncorp unite over 11,000 employees across 250 locations with its Shine recognition platform. Suncorp recorded 100,000+ recognition... moments in one year and achieved over 80% employee engagement on the platform. The SmartSpend app saved employees more than $500,000 in a year. Shine became central to Suncorp’s culture, linking recognition to company values and performance. Leaders now use real-time insights from Shine to drive engagement and reinforce purpose.
Reward Gateway helped Netwealth launch a dynamic employee discounts platform. 87% of staff registered, with 451 active users. Employees saved... £21k in the first year, spending £360k through the platform. Netwealth achieved a 180% ROI on their programme. The platform improved employee engagement and supported their Employee Value Proposition.
Marine Federal Credit Union
- Financial Services
- Large
Jacksonville, USA
Reward Gateway helped Marine Federal Credit Union connect 94% of employees with recognition in the first year. The Wire! platform... unified communications and recognition for 3,500 staff across 13 locations. Manager-led recognition rose to 57%, and eNPS increased by 5 points. Employees sent over 2,100 eCards and awards, boosting engagement and breaking down silos. The platform also enabled two-way communication and streamlined company updates.
Insurance Case Studies and Customer Success Stories with Reward Gateway
Hollard
- Insurance
- Medium
Sydney, Australia
Reward Gateway helped Hollard centralise employee benefits, recognition, and communications in one branded hub. Before, Hollard used many systems that... confused staff and made recognition hard. With the new platform, 95% of employees logged in during the first week. In three months, staff sent over 700 recognition moments. The platform made it easy to spotlight achievements and keep all employee information in one place.
Reward Gateway helped Cover-More improve employee engagement and wellbeing. The company launched the "Altitude" platform to offer employee recognition, benefits,... and communications in one place. Employees saved over $45,000 at retailers in Australia and New Zealand. The wellbeing score rose 8.6% to 6.9, the highest ever. Recognition and communication improved across teams, supporting a positive workplace culture.
Reward Gateway helped AutoProtect MBI Limited launch "The Store" benefits platform to boost employee engagement. 96% of staff registered on... launch day, surpassing the 80% target. Staff saved an average of 7.2% using the platform, with over £77,000 spent on discounts. The Glassdoor score rose from 2.3 to 4.5. Staff attrition dropped by 6.75%.
Reward Gateway helped Zurich Australia create a single platform for employee recognition, benefits, and wellness. Employees now save money through... discounts and enjoy better peer-to-peer recognition. The platform improved engagement and streamlined processes. Zurich Australia received positive feedback and found the solution easy to use. The company recommends Reward Gateway for employee engagement.
Reward Gateway helped SelectQuote launch The SQuare, a centralized platform for employee communication and engagement. Before The SQuare, SelectQuote struggled... with fragmented communication and low morale among its dispersed workforce. With the new platform, 97% of associates became active users, and monthly communication views rose by 19%. Over 60,000 recognition moments were recorded in a year, and 96% of employees engaged with recognition features. The platform also delivered $1,500 in associate discount savings, boosting connection and satisfaction.
Reward Gateway's SmartHub helped Hollard centralise employee benefits, recognition, and communications. Before, staff used confusing, separate systems and recognition was... rare. After launch, 95% of employees logged in during the first week. In three months, there were 702 moments of recognition. Hollard now uses one branded hub for all employee experience needs. The platform made recognition visible and easy for everyone.
Real Estate Case Studies and Customer Success Stories with Reward Gateway
Mears
- Real Estate
- Large
London, UK
Reward Gateway helped Mears boost frontline worker engagement from 10% to over 60% in six months. The platform unified employee... communications, rewards, and recognition in one place. Mears saw 83% of its workforce become active users. Employees saved $162k through platform benefits. Mears cut operational costs by $157k by consolidating systems. Over 100 peer recognition eCards are sent each month.
Reward Gateway | Edenred helped Balfour Beatty Investments boost employee recognition. The company increased formal recognitions from 6,000 to over... 22,000 in one year. 94% of employees became active on the platform. Recognition by frontline staff rose from 28% to 49%. Employee survey results improved by 3%. The program made employees feel more valued and connected.
Reward Gateway helped The Hyde Group boost employee engagement from 61% to 74%. The company needed to increase benefits uptake... and improve communication. Reward Gateway delivered a new employee engagement hub with discounts and wellbeing features. Staff satisfaction with HR initiatives rose by 12%. Employees now use the platform regularly for retail and technology discounts. The Hyde Group continues to evolve its benefits programme with Reward Gateway.
Reward Gateway helped Plymouth Community Homes boost staff satisfaction by nearly 30%. The company faced low engagement, unclear objectives, and... poor recognition. Reward Gateway delivered a new employee hub called Jannet, improving communication and recognition. 68% of staff sent or received an eCard in one year. Employees spent £134k through the discounts app and £123k on holiday trading. The platform became central to company culture and staff wellbeing.
Reward Gateway helped Notting Hill Genesis boost employee engagement with their benefits platform from 13% to 80% in 18 months. Employees saved £36,000... in one year through discounts and £6,000 via Cycle to Work, while the company saved £3,000 in National Insurance. The HR team used targeted communications and seasonal campaigns to drive adoption. Wellbeing satisfaction reached 80%, and turnover dropped below the industry average. The platform supported financial, mental, and physical wellbeing for a diverse workforce.
Reward Gateway helped Mears boost frontline staff engagement from 10% to over 60% in six months. The platform unified reward... programs, making it easy for 6,500 employees to access discounts and company news. Mears saved £85,000 in operational costs by consolidating systems. Employees saved £88,000 through the platform and sent over 100 eCards monthly. The mobile-first approach connected staff across locations and roles.
Food & Beverages Case Studies and Customer Success Stories with Reward Gateway
Mondelez
- Food & Beverages
- Very Large
Chicago, USA
Reward Gateway helped Mondelez launch 'The Right You,' a custom platform for employee wellbeing and benefits. The platform made it... easy for all employees, including frontline workers, to access health tips, discounts, and support. Real-time feedback and colleague stories increased engagement and two-way communication. The program improved employee engagement scores and expanded globally as the main wellbeing initiative. Employees reported feeling more supported and resilient, boosting business performance.
Reward Gateway helped Kettle Foods connect 430 staff across three UK sites with a unified employee engagement platform. 93% of employees... became active users, even though most do not use computers at work. Over 300 eCards were sent for peer-to-peer recognition, and staff saved £12,100 through discounts. The platform reduced admin time, improved communication, and supported a paperless HR process. Kettle Foods now uses the hub for rewards, news, and essential updates.
Reward Gateway helped Pilgrim's Pride reach its 5,000 offline manufacturing employees with a new wellbeing strategy. The Equipped for Life!... initiative used the Reward Gateway platform to offer health, education, and personal development benefits. After 12 months, Cycle to Work sign-ups grew by 280 employees, Childcare Voucher uptake rose by 26%, and Westfield Healthcare memberships increased by 20%. The program improved employee wellbeing and helped Pilgrim's Pride build stronger customer partnerships.
Reward Gateway helped Mondelez launch 'The Right You,' a custom platform for employee wellbeing and benefits. The platform made it... easy for all employees, including frontline workers, to access health tips, discounts, and support. Real-time feedback and colleague stories increased engagement and two-way communication. After success in Australia and New Zealand, Mondelez rolled out the program globally. Employee engagement scores improved, and staff felt more supported and resilient.
The Salvation Army Trading Company Ltd
- Non Profit Organization Management
- Medium
London, UK
Reward Gateway helped The Salvation Army Trading Company Ltd launch a new employee engagement platform called re:connect. The platform unified... communications, wellbeing, and benefits for 1,750 employees and 5,500 volunteers. 85% of users became active on the platform. Employees saved £11,700 through discounts and £39,600 via holiday trading, while the company saved £17,100 in National Insurance. The Wellbeing Centre saw 3,400 visits in one year. Engagement survey results improved each year after launch.
Royal British Legion
- Non Profit Organization Management
- Medium
London, UK
Reward Gateway helped Royal British Legion unify its employee benefits with a single platform. Over £239k was spent through the... platform in one year, saving staff £16k at major retailers. 66% of employees actively use the system, including many without regular computer access. The platform made it easy for staff to buy extra annual leave, with £115k in orders. Mobile access and integration with HR data improved engagement and efficiency.
Medical Protection Society
- Non Profit Organization Management
- Medium
Leeds, UK
Reward Gateway helped Medical Protection Society launch the MADE for Me platform. 72% of employees now feel in control of... their finances. The platform saved staff over £21,000 in discounts in one year. 92% of employees actively use the platform. Employees spent £11,000 on SmartTechTM through salary sacrifice. The solution improved financial wellbeing and reduced stress across the workforce.
Home Group
- Non Profit Organization Management
- Large
Newcastle upon Tyne, UK
Reward Gateway helped Home Group, a large UK housing charity, boost employee engagement by launching a central hub for discounts. The new "My... Discounts" platform used single sign-on and improved communication, making it easier for 3,200 employees to access benefits. Home Group saved £9,000 annually compared to their previous provider. Less than 20% of staff used discounts before, but awareness and uptake increased after launch. The company also achieved 33rd place in Great Place to Work recognition.
Manufacturing Case Studies and Customer Success Stories with Reward Gateway
ORBIS Corporation
- Manufacturing
- Large
Oconomowoc, USA
Reward Gateway helped ORBIS Corporation digitise employee recognition for its 2,900 staff across 45 locations. The Loop platform enabled peer-to-peer... eCards and awards, replacing manual processes. Since launch, 54% of employees actively use the platform, with 5,447 eCards and over 1,000 awards sent. The new system improved morale and connected hybrid and essential workers. ORBIS now tracks recognition data to inform business decisions and strengthen company culture.
Reward Gateway helped KP Snacks launch a branded employee benefits and recognition platform called KP4ME. Before, 88% of employees did... not use the old benefits program. The new platform made benefits and recognition easy to access for all 3,500 employees, including those without computers. Within six months, 98% of staff registered and 88% logged in monthly. Employees sent over 2,500 recognition eCards and spent more than $1.3 million through the platform.
Reward Gateway helped ORBIS Corporation modernize employee recognition for its 2,900 staff across 45 locations. The company launched 'The Loop'... platform to digitize recognition and connect hybrid teams. 54% of employees now use the platform daily, with 5,447 eCards and over 1,000 awards sent in one year. The new system improved peer-to-peer recognition and boosted employee engagement. ORBIS now tracks recognition data to make better business decisions.
Reward Gateway helped Honeywell Pacific connect 1,700 employees across 25 locations with a custom discounts and benefits platform. The challenge was... to engage a dispersed, mostly deskless workforce and improve internal communications. The solution included a branded hub, mobile app, and a Wellbeing Centre, making benefits easy to access. Now, 94% of employees are active users, spending over A$11.3 million and saving A$657k in five years. Staff report significant personal savings and improved financial wellbeing.
Construction Case Studies and Customer Success Stories with Reward Gateway
Ulteig
- Construction
- Large
Fargo, USA
Ulteig used the Reward Gateway | Edenred employee experience platform to connect over 1,700 employees across three countries. 85% of employees... and 100% of C-suite executives are active on the platform. The Bravo program powers peer-to-peer recognition, spot bonuses, innovation awards, and milestone celebrations. Ulteig achieved a 90% retention rate and an engagement score of 84, above the industry benchmark. Leaders use platform data to track engagement and celebrate team achievements.
Reward Gateway helped Travis Perkins relaunch its employee engagement platform, engaging 15,000 employees—68% of its workforce. The new MyPerks platform... drove £3 million in annual employee spend and averaged 15,000 monthly hits. Managers found it easier to communicate benefits, and employees accessed all rewards in one place. The relaunch also saved over £400,000 in NIC through salary sacrifice.
Reward Gateway helped Travis Perkins boost employee engagement with their MyPerks benefits hub. 75% of employees reported higher awareness and... satisfaction with benefits. 2,000 more employees engaged with the platform, spending £600,000 more than the previous year. The Google+ community enabled faster feedback and peer support. All business units now participate in group benefits, improving satisfaction and communication.
Reward Gateway helped Sherwoods engage 100% of its 50 employees using the Team Talk platform. The company needed a way... to connect a dispersed workforce and build a culture of recognition. Sherwoods used custom eCards and a news blog to boost peer-to-peer reward and communication. Employees sent 947 eCards and spent £60,000 through discounts, saving £6,000. Sherwoods won Employer of the Year at the South Devon Business Awards.
Consumer Services Case Studies and Customer Success Stories with Reward Gateway
HomeServe
- Consumer Services
- Large
Walsall, UK
Reward Gateway helped HomeServe connect its 2,500 hybrid employees with a unified recognition platform. The PeopleServe platform boosted engagement, with... 98% of staff registered and 85% active. Over 44,700 rewards and 95,900 eCards were sent, totaling $1.5 million in rewards. Employees saved $1.35 million through benefits. Engagement scores rose from 56% to 82% in three years, and HomeServe ranked third in the Glassdoor Employees' Choice Awards.
Reward Gateway helped Checkatrade boost employee engagement to 96% with its FAB platform. Half of staff log in five times... or more each week. The platform supports recognition, wellbeing, and communication. Over 10,400 eCards have been sent since 2018, driving social connection. Staff engagement with content surged 9000% after COVID-19. The platform is now central to Checkatrade’s culture and internal communications.
Treatwell used Reward Gateway to improve its employee benefits program. The company wanted to make salaries go further and address... feedback about weak benefits. They launched a benefits hub with instant vouchers, reloadable cards, and cashback. In the first few weeks, 80% of employees engaged with the platform. Employees saved an average of 8% per product. The platform included discounts, childcare vouchers, and wellbeing tools.
Reward Gateway helped HomeServe connect 2,500 employees with a unified recognition platform. The PeopleServe platform increased engagement, with 98% of... users registered and 85% active. In 2020, employees sent 12,000 more eCards than the previous year. Over six years, 44,700 rewards and 95,900 eCards were sent, totaling £785,100 in rewards. Employee engagement scores rose from 56% to 82% in three years, and staff saved £718,500 through discounts.
Telecommunications Case Studies and Customer Success Stories with Reward Gateway
Symbio
- Telecommunications
- Medium
Sydney, Australia
Symbio used Reward Gateway's Launchpad platform to connect its 400+ remote employees across five countries during the COVID-19 pandemic. The platform provided... a central hub for crisis communications, employee surveys, and wellbeing resources. Symbio reduced email overload and improved access to accurate health updates and remote work policies. Employee engagement increased through blog posts, eCards, and peer recognition. The company also used the platform to distribute $100 vouchers to all staff, boosting morale and support.
Reward Gateway helped Vodafone boost employee engagement with a new benefits platform. Vodafone saw a 450% increase in Cycle to... Work applications. Employee savings equaled a £3,000,000 salary increase. Uptake of Childcare Vouchers rose by 9%. Platform usage tripled across all benefits. The solution reached both retail and office staff through targeted campaigns.
Symbio used Reward Gateway's platform to connect its remote workforce during the pandemic. The company launched a central hub for... crisis updates, health information, and remote work policies. Employees sent 5,400 eCards and achieved a 54% active user rate. The platform enabled targeted communications, peer recognition, and wellbeing support. Symbio also used the platform to distribute care package vouchers to all staff.
Reward Gateway helped Symbio connect its 400+ remote employees during the pandemic. The Launchpad platform gave staff a single place... for crisis updates, surveys, and wellbeing resources. Symbio used blogs, surveys, and eCards to boost engagement and morale. 54% of employees now actively use the platform. Over 5,400 eCards have been sent since launch. The platform made it easy to send $75 vouchers to all employees as a care package.
Atos
- Information Technology And Services
- Large
Bezons, France
Reward Gateway helped Atos boost employee engagement to 75% with a custom recognition program. Atos used the Prosper platform to... launch eCards, peer-to-peer recognition, and public accolades. In the first year, employees sent 2,860 eCards. Recognition Month drove a 6% increase in platform engagement and 640 new registrations. The Atos Star award recognized top performers, with over 828 votes cast. These efforts built a strong culture of appreciation across 238 locations.
Probrand
- Information Technology And Services
- Medium
Birmingham, UK
Reward Gateway helped Probrand launch a new employee benefits platform called BoB. Probrand wanted to attract and keep top talent... by improving its employee value proposition. The company used Reward Gateway to offer discounts, cycle to work, and childcare vouchers. Strategic communications increased awareness and use of these benefits. Probrand spent £140k on the platform since launch and saw better employee feedback and engagement.
Harvard Technology
- Information Technology And Services
- Medium
Leeds, UK
Reward Gateway's SmartHub® platform helped Harvard Technology reconnect with employees after a period of change. The company used targeted communications... and benefits education to address low morale and lack of awareness about employee benefits. Within two days, 43% of employees signed up, and now 88% use the platform. Childcare Voucher uptake doubled, and Cycle to Work participation rose by 500%. Regular updates and accessible information improved morale and created a stronger sense of unity.
Restaurants Case Studies and Customer Success Stories with Reward Gateway
McDonald's Australia
- Restaurants
- Very Large
Sydney, Australia
Reward Gateway helps McDonald's Australia connect its large, diverse workforce. The platform offers employee discounts and financial wellbeing resources to... support staff during the cost of living crisis. McDonald's uses the platform to engage both young and older employees, driving ongoing participation through targeted communications and spending guides. Franchisees use the recognition features to build a strong workplace culture. The solution helps improve communication, strengthen connections, and boost productivity across restaurants.
Reward Gateway helped Hungry Jack's connect 28,000 employees across 466 locations. The platform unified recognition, rewards, and communication for a... multigenerational, deskless workforce. In one year, staff sent 8,900 eCards and over 120,000 awards. Employees gained access to financial wellbeing resources and discounts. The solution improved belonging, communication, and productivity.
Hungry Jack's uses Reward Gateway to boost peer-to-peer recognition and support employee financial wellbeing. The company values authentic connections and... meaningful rewards, focusing on behaviors that match core values, not just sales. Employees nominate peers for recognition, creating a culture of appreciation. Reward Gateway hosts their reward, recognition, wellbeing, and communication tools. The platform also connects staff to financial education and resources, helping younger employees make better decisions.
Entertainment Case Studies and Customer Success Stories with Reward Gateway
Discovery Communications
- Entertainment
- Large
New York, USA
Reward Gateway helped Discovery Communications unify its employee engagement platform. The new system improved communication about benefits and made enrollment... easier. 88% of employees now understand their benefits, and 82% are happy with the options. Payroll processing time dropped from five days to one. The platform delivered a £100,000 return on investment.
Kindred used Reward Gateway to improve its employee benefits and recognition programs. The company introduced a £200 wellbeing allowance, marriage... leave, CSR leave, and enhanced parental leave. In London, they built a subsidised coffee shop and installed adjustable desks. In Malta, they set up a dedicated events committee and provided fresh juices every Friday. These changes led to a 14% increase in employees who believe Kindred offers unique benefits and helped Kindred become a top 5 employer in Europe for work-life balance.
Computer Software Case Studies and Customer Success Stories with Reward Gateway
ModMed
- Computer Software
- Medium
Boca Raton, USA
Reward Gateway helped ModMed overhaul employee recognition after a 350% staff increase. The Pulse platform unified communications and recognition for... 1,500 employees, many remote. 97% of staff sent or received eCards, with over 15,000 recognition moments and £21k in rewards given. The platform became central to onboarding and ongoing engagement. ModMed saw higher employee connection and participation across teams.
Reward Gateway helped ModMed boost employee engagement after rapid growth. ModMed launched "The Pulse," a digital recognition and communication platform,... to connect remote and in-office staff. In the first year, 97% of employees sent or received recognition, with over 15,000 recognition moments. More than 70% of $24,000 in awards were redeemed. The platform became central to onboarding and ongoing employee connection.
Otterbein SeniorLife
- Hospital & Health Care
- Large
Lebanon, USA
Reward Gateway helped Otterbein SeniorLife boost employee engagement with a recognition platform. 99% of employees received recognition in the last... year. 78% of staff are now highly or moderately engaged. Over 13,000 recognitions were sent in 12 months. The platform increased manager participation in recognition by 70%. Otterbein uses surveys and analytics to track engagement and improve company culture.
Lutheran Jamestown
- Hospital & Health Care
- Medium
Jamestown, USA
Reward Gateway helped Lutheran Jamestown boost employee engagement by 333%. The organization used employee recognition and surveys to connect values... to daily work. Over 13,700 stories of employee success were shared. Turnover dropped by 14%. Customer satisfaction and quality of care scores rose by up to 17%.
Utilities Case Studies and Customer Success Stories with Reward Gateway
Ventia
- Utilities
- Very Large
Sydney, Australia
Reward Gateway helped Ventia connect its 15,000 dispersed employees across Australia and New Zealand. Most of Ventia’s workforce is field-based,... so the platform’s mobile and desktop access was key. Employees used the platform for savings, discounts, and recognition, especially during high-cost periods like Christmas. The benefits program became a strong recruitment tool. Ventia saw increased employee engagement and positive feedback on rewards and recognition features.
SUEZ recycling and recovery UK
- Utilities
- Large
London, UK
Reward Gateway helped SUEZ recycling and recovery UK launch a new employee benefits platform called You@SUEZ. The platform made benefits... easier to access for 6,000 UK employees, boosting sign-ups from 46% to 54% in six months. Employees saved £55,000 in one year through the Employee Discounts programme. The Wellbeing Centre saw over 3,000 visits annually. SUEZ now offers more health and wellbeing benefits, and the platform's analytics help measure engagement and ROI.
Consumer Goods Case Studies and Customer Success Stories with Reward Gateway
Heineken
- Consumer Goods
- Large
Amsterdam, Netherlands
Reward Gateway helped Heineken overhaul its recognition and reward strategy. Before, less than 2% of staff received formal recognition each... year. With the new BREWards programme, 54% of employees received awards in just five months. Peer-to-peer recognition increased by over 50%. The programme used eCards, instant awards, and non-monetary rewards to engage all staff. Heineken linked recognition to company values and made it accessible to everyone.
Reward Gateway helped Quintessential Brands launch The QuBe, a new intranet and rewards portal. The platform improved employee communication and... built a stronger sense of unity. 88% of employees became active users. Staff saved over £3,600 through discounts in one year. The Wellbeing Centre saw more than 550 visits. 277 awards were sent in six months, boosting recognition and appreciation.
Banking Case Studies and Customer Success Stories with Reward Gateway
St. James’s Place Wealth Management
- Banking
- Medium
Cirencester, UK
Reward Gateway helped St. James’s Place Wealth Management launch the My Rewards portal to centralise employee benefits. Within a week,... 71% of employees registered, and 97% are now active users. Employees saved £67,200 through discounts and holiday trading, while the company saved £30,900 in national insurance. The new digital platform made benefits easy to access and improved employee satisfaction. Positive feedback highlights the impact of digital Total Reward Statements on employee awareness and engagement.
P&N Bank and BCU Bank (P&N Group)
- Banking
- Medium
Perth, Australia
Reward Gateway helped P&N Bank and BCU Bank create formal recognition programs for employees. Before, they had no consistent way... to reward staff. The platform enabled service milestone recognition, annual excellence awards, and peer-to-peer eCards. Employees now save money with discounts from hundreds of retailers. The solution reduced manual admin time and improved employee engagement. Staff feel more valued and connected to company culture.
The Gym Group
- Health, Wellness And Fitness
- Medium
London, UK
Reward Gateway helped The Gym Group relaunch its wellbeing strategy. The company achieved a 92% active user rate on its... CORE platform in the first year. Employee survey scores for wellbeing engagement rose from 8.1 to 8.9 out of 10. The Gym Group spent £26,000 on employee rewards and saved £11,000 through discounts. The new female health-first programme and enhanced benefits received strong positive feedback.
Inspired Villages Group
- Health, Wellness And Fitness
- Medium
London, UK
Reward Gateway helped Inspired Villages Group cut staff turnover by 18%. The company relaunched its employee engagement platform, Inspired World,... to boost recognition and wellbeing. Employees sent 3,000 eCards and saved £8,800 through discounts in 12 months. Car Benefit orders reached £216,000, saving the company £29,000 in National Insurance. The platform achieved a 99% active user rate and Inspired Villages was named the 2nd Best Company to Work for in its sector.
Hospitality Case Studies and Customer Success Stories with Reward Gateway
The Ned
- Hospitality
- Medium
London, UK
Reward Gateway helped The Ned, a London hotel, boost employee engagement. The Ned launched a custom benefits platform called Benefit... Bank. 99% of staff registered, and 74% became active users. Employees saved £2,700 in discounts and received over 660 awards. The Ned saw an 83% increase in eNPS after using the platform.
Accounting Case Studies and Customer Success Stories with Reward Gateway
Haines Watts
- Accounting
- Large
London, UK
Reward Gateway's SmartHub platform helped Haines Watts engage 85% of its employees across 55+ locations. The company used the platform... to offer employee discounts and targeted communications. Employees saved £117K in the first year. Haines Watts achieved a £40K annual ROI from the program. The platform made rewards accessible and easy to use for all staff.
Oil & Energy Case Studies and Customer Success Stories with Reward Gateway
INPEX
- Oil & Energy
- Large
Perth, Australia
Reward Gateway's Hōshū Hub helped INPEX connect 1,600 employees across remote sites. 98% of staff registered on the platform. Employees... saved over $166,000 in a year using discounts. More than $279,000 in rewards and 1,500+ awards were distributed. The platform improved communication, recognition, and financial wellbeing for INPEX staff.
Automotive Case Studies and Customer Success Stories with Reward Gateway
Motorpoint
- Automotive
- Medium
Derby, UK
Reward Gateway helped Motorpoint save employees over £55,000 through a centralised benefits hub. The platform made it easy for staff... to access discounts, wellbeing resources, and recognition tools on mobile devices. Motorpoint’s team sent 1,400+ eCards and received £173,000 in rewards over three years. The company also saved £24,000 in National Insurance and £10,000 through Cycle to Work. These changes boosted engagement and supported a people-first culture.
Sports Case Studies and Customer Success Stories with Reward Gateway
The Gym Group
- Sports
- Medium
London, UK
The Gym Group used Reward Gateway's CORE platform to engage over 2,200 employees, most of whom are deskless workers. The platform enabled... digital recognition, peer-to-peer rewards, and targeted communications. In one day, staff sent over 1,500 eCards, recognizing 71% of the workforce. Employee engagement scores rose by 14%. 69% of surveyed employees now strongly agree they expect to stay with the company for the next six months.
Legal Services Case Studies and Customer Success Stories with Reward Gateway
NAHL Group
- Legal Services
- Medium
Northampton, UK
Reward Gateway helped NAHL Group launch a new, values-based employee recognition programme. NAHL saw a 182% increase in peer-to-peer eCards... sent and a 34% rise in employees who felt able to recognise colleagues. Employee engagement improved from 60% to 81% in one year. The new platform made recognition public and easy, boosting teamwork and clarity. Employees now log in more often and feel more connected to company goals.
Human Resources Case Studies and Customer Success Stories with Reward Gateway
SThree
- Human Resources
- Medium
London, UK
Reward Gateway helped SThree relaunch their employee engagement platform, consolidating all benefits into a single hub. SThree saw a 252%... increase in unique logins and a 267% rise in orders through employee discounts. Employees saved 431% more through the platform. Employee turnover dropped by 17%. Now, 93% of employees say SThree is a great place to work.
Reward Gateway helped Samsung boost pension engagement. Samsung used an employee engagement platform to share pension information. They ran a... campaign with videos, emails, and augmented reality posters. 94% of employees enrolled in the pension scheme. 92 employees increased contributions in one month. 98% rated workshops as extremely useful.
Apparel & Fashion Case Studies and Customer Success Stories with Reward Gateway
Paul Smith
- Apparel & Fashion
- Medium
London, UK
Reward Gateway helped Paul Smith launch The House, a branded employee engagement platform. 97% of employees use the platform, showing... strong adoption. Managers sent and redeemed £40,000 in rewards in one year. The business saves £30,000 annually in NI contributions through salary sacrifice benefits. The platform connects employees, boosts motivation, and supports company culture.
Hertfordshire County Council
- Government Administration
- Very Large
Hertford, UK
Reward Gateway's SmartHub platform helped Hertfordshire County Council boost employee engagement. After using targeted communications and employee discounts, staff benefit... satisfaction rose by 12%. Employee savings increased by 44% in one year. The council used creative strategies like newsletters, flyers, and internal social media. Platform registration climbed to 50% of employees, up 10% from the previous year.
C Space used Reward Gateway's employee engagement platform to connect 350 remote employees during the pandemic. They launched 'The Spot'... to drive values-based recognition and improve communication. In four months, eCard recognition rose from 60 to 392 per month, with 83% of employees participating. The platform also hosted 204 blog posts, generating over 10,000 views and 1,000 likes. C Space strengthened company culture and boosted morale while working remotely.
Wholesale Case Studies and Customer Success Stories with Reward Gateway
Rexel
- Wholesale
- Large
Paris, France
Reward Gateway helped Rexel re-launch its employee recognition platform with a new brand and a social wall. The company wanted... to boost engagement and make recognition more visible to its 3,000+ employees. After the relaunch, 67% of employees engaged with the platform in just over a month and a half. More than 800 peer-to-peer recognition eCards were sent. The new approach made recognition easier and more accessible for everyone.
Other Industry Case Studies and Success Stories with Reward Gateway
Thales UK
- Aerospace & Defence
- Large
London, UK
Reward Gateway helped Thales UK launch a branded recognition hub for its 6,700 employees. The platform included peer-to-peer eCards, InstantAwardsTM,... and Above and Beyond Awards. Thales saw its UK engagement score rise from 62% to 72%, a 10% increase. Over 2,500 eCards and 3,200 InstantAwardsTM were sent since launch. 60% of employees now use the recognition hub, up from 43%.
Reward Gateway helped Freightways unite three sister companies under one brand with a single employee platform. 85% of employees logged... into The Hive in the first week. Over 2,300 eCards were sent and £1,500 in rewards issued in the first year. Employees spent more than £150,000 through the discounts app. The platform improved communication, recognition, and employee engagement across remote teams.
Chubb Fire & Security used Reward Gateway to relaunch their PeopleMatters platform. They increased active user rates from 33% to... 94%. Employee attrition dropped by 33%. eNPS rose by 17%. HR saved two days per month on admin. The new system made recognition, benefits, and communication easier for all employees.
Reward Gateway helped Thales launch a recognition hub for its 6,700 employees. Thales saw employee engagement rise to 72% after... the platform launch. 60% of employees now use the hub, up from 43% the year before. Over 2,500 peer-to-peer eCards and 3,200 monetary awards were sent in one year. Manager-led rewards increased by 57%, and 370 employees won "Above and Beyond" awards.
Reward Gateway helped SNC-Lavalin boost employee benefits awareness by 20%. The company switched from a previous provider to a centralised... engagement platform. Employees now access discounts and salary sacrifice benefits like Cycle to Work and Childcare Vouchers. Benefits awareness survey scores rose from 35% to 57%. SNC-Lavalin achieved at least 10x ROI and cut platform costs by half.
Reward Gateway's discounts platform helped iForce engage employees and save over £23K. iForce needed to improve benefits without raising salaries.... The MiRewards platform offered discounts, cashback, and vouchers to extend employee pay. Over 50% of employees signed up at launch, with £276K in employee spend. The program reached more than 550 employees in two years, delivering strong ROI and increased engagement.