Reward Gateway Overview

Reward Gateway enhances employee engagement through a platform that integrates recognition, rewards, and communication. Businesses utilize this tool to foster a cohesive and motivated workforce. By unifying these key elements, companies can effectively acknowledge employee contributions, leading to improved morale and retention. The platform's user-friendly interface simplifies the management of employee experience, making it accessible for HR teams and managers. With over 6,000 companies leveraging its capabilities, Reward Gateway demonstrates its effectiveness in valuing employees and enhancing workplace culture. This solution is pivotal for organizations aiming to create a connected and appreciative work environment.

Use Cases

Customers recommend Engaging And Following Up, Loyalty Management, Sales Incentive Management, as the business use cases that they have been most satisfied with while using Reward Gateway.

Other use cases:

  • Helpdesk Management
  • Communication Management
  • Redemption Management
  • Training & Onboarding
  • Discount Management
  • Content Management
  • Competitive Intelligence
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Business Priorities

Improve Internal Communications and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Reward Gateway.

Other priorities:

  • Improve ROI
  • Acquire Customers
  • Build Brand Awareness
  • Scale Best Practices
  • Establish Thought Leadership
  • Grow Market Share
  • Improve Brand Engagement
  • Improve Visibility
  • Improve Efficiency
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Reward Gateway Use-Cases and Business Priorities: Customer Satisfaction Data

Reward Gateway's features include Gamification, Rewards, Feedback Surveys, etc. and Reward Gateway support capabilities include Chat Support, Email Support, Phone Support, etc. also Reward Gateway analytics capabilities include Analytics, and Custom Reports.

Reviews

"The levers of engagement within our business are different depending on which area of our workforce we’re aiming to engage. Both the Reward Gateway platform and support team have really helped us to gain buy-in from key employee groups and communica...te messages in the right way. It’s proven to be an invaluable partnership that we intend to develop even further over the coming years!" - Rahul Vashist

Peer review evidence (same sources as the product rating summary)

"...Ease of system use and the ability to seamlessly integrate Hollard s brand made Reward Gateway s employee engagement platform stand out...." Case Study Hollard
"...InstantAwards were introduced to allow Thales managers to reward their employees who go the extra mile with a monetary award...." Case Study Thales
"...Alana is the US Client Success Team Manager at Reward Gateway...." Case Study EcoWater Systems

Reward Gateway, WORKTANGO, Sense, Spidergap, WorkBright, etc., all belong to a category of solutions that help Employee Experience Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Reward-Gateway enhances employee engagement by integrating communications, recognition, and perks into a single platform. Employee satisfaction is boosted through streamlined, user-friendly solutions.

Popular Business Setting

for Reward Gateway

Top Industries

  • Food & Beverages
  • Information Technology and Services
  • Consumer Goods

Popular in

  • Enterprise
  • Mid Market
  • Large Enterprise

Reward Gateway is popular in Food & Beverages, Information Technology And Services, and Consumer Goods and is widely used by Enterprise, Mid Market, and Large Enterprise.

Reward Gateway Customer wins, Customer success stories, Case studies

What Are the key features of Reward Gateway for Engaging And Following Up?

What solutions does Reward Gateway provide for Loyalty Management?

How can Reward Gateway enhance your Sales Incentive Management process?

How can Reward Gateway enhance your Helpdesk Management process?

How efficiently Does Reward Gateway manage your Communication Management?

11 buyers and buying teams have used Cuspera to assess how well Reward Gateway solved their Employee Experience Management needs. Cuspera uses 2536 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Employee Experience Management needs.

CUSTOMERS TESTIMONIALS
Reward Gateway testimonial

Rahul Vashist

Head of Rewards and Performance

Mondelēz

The levers of engagement within our business are different depending on which area of our workforce we’re aiming to engage. Both the Reward Gateway platform and support team have really helped us to gain buy-in from key employee groups and communicate messages in the right way. It’s proven to be an... invaluable partnership that we intend to develop even further over the coming years!

Testimonial By Rahul Vashist
Reward Gateway testimonial

Bill Sammis

CEO

CRVI

The platform’s name is a direct reflection of the organization’s vision and symbolizes its journey towards creating a more engaged, connected and collaborative workforce. It’s on the platform that employees can find important internal communications and company updates from key stakeholders – inclu...ding blogs

Testimonial By Bill Sammis
Reward Gateway testimonial

Rebekah Quince

HR Business Partner

Hollard

Company-wide recognition didn’t happen. The systems we were using didn’t have the ability for everyone to see what was going on. People had completely lost faith in it. Testimonial By Rebekah Quince
CUSTOMERS TESTIMONIALS
Reward Gateway testimonial

Rahul Vashist

Head of Rewards and Performance

Mondelēz

The levers of engagement within our business are different depending on which area of our workforce we’re aiming to engage. Both the Reward Gateway platform and support team have really helped us to gain buy-in from key employee groups and communicate messages in the right way. It’s proven to be an... invaluable partnership that we intend to develop even further over the coming years!

Testimonial By Rahul Vashist
Reward Gateway testimonial

Bill Sammis

CEO

CRVI

The platform’s name is a direct reflection of the organization’s vision and symbolizes its journey towards creating a more engaged, connected and collaborative workforce. It’s on the platform that employees can find important internal communications and company updates from key stakeholders – inclu...ding blogs

Testimonial By Bill Sammis
Reward Gateway testimonial

Rebekah Quince

HR Business Partner

Hollard

Company-wide recognition didn’t happen. The systems we were using didn’t have the ability for everyone to see what was going on. People had completely lost faith in it. Testimonial By Rebekah Quince
 

Central Co - op enhances digital employee recognition platform

Central Co-op has enhanced its digital employee recognition platform, the Difference Maker Hub, powered by Reward Gateway. The platform now includes features for viewing pay and benefits, accessing p...olicies, and an interactive recognition space. This update aims to foster a culture of appreciation and ensure all employees can access resources from any device.

Read on →
 

Thales - Aerospace & Defense - Large

Paris, France

Reward Gateway helped Thales launch a branded recognition hub for its 6,700 UK employees. The platform included eCards, monetary awards, and a toolkit to promote company values. After launch, Thales ...saw its engagement score rise from 62% to 72% in one year. 60% of employees now use the hub, with over 2,500 eCards and 3,200 monetary awards sent. The program engaged an age-diverse workforce and increased manager participation by 57%.

 

Symbio - Telecommunications - Medium

Sydney, Australia

Reward Gateway helped Symbio connect its 400+ remote employees during the pandemic. The Launchpad platform gave staff a single place for crisis updates, surveys, and wellbeing resources. Symbio used ...blogs, surveys, and eCards to boost engagement and morale. 54% of employees now use the platform, and over 5,400 eCards have been sent. The company also sent $75 vouchers to all employees through the platform.

 

Superior Plus Propane - Oil & Energy - Medium

Toronto, Canada

Superior Plus Propane used Reward Gateway | Edenred to improve communication and engagement for its field employees. The Pipeline platform enabled 73,000 views on communications posts and 1,185 avera...ge logins per month. Employees posted 280 communications and shared over 4,400 recognition moments in one year. The company distributed $66,000 in rewards, with 69% of recognition moments sent by managers. The platform made safety resources and recognition more visible, helping connect and inform a distributed workforce.

Southern Tier Health Care System - Hospital & Health Care - Medium

RGER Wellbeing+ app helped Southern Tier Health Care System boost community health. STHCS used activity tracking and wellbeing challenges to engage both employees and local residents. Their May Step ...Challenge had 58 participants logging over 8.3 million steps. The app's chat and social features built 121 new friendships and increased motivation. STHCS also used the app to promote events and share health resources.

Shannon Medical Center - Hospital & Health Care - Very Large

Reward Gateway helped Shannon Medical Center launch a digital platform called Shannon Hub. The goal was to improve internal communications and employee engagement for over 4,000 staff across 27 locat...ions. The platform included a live news feed, Wellbeing Center, and peer-to-peer recognition tools. Staff now connect more easily with leaders and each other. Engagement and recognition have increased since launch.

Frequently Asked Questions(FAQ)

for Reward Gateway

What is Reward Gateway?

Reward Gateway is an all-in-one Employee Engagement Platform that helps to support people every day. It creates a streamlined and centralized employee experience customized for each organization empowering HR to choose the right combination of engagement tools from market-leading reward and recognition solutions to communications, surveys, well-being and employee discounts to meet the needs of the people and their company.

It provides a customized platform helping the employer brand stand out with flexible layouts and a centralized hub and creates an engagement strategy that delivers results with real-time information on how people are using the employee engagement platform.

Its features include a customized reward and recognition program that helps everyone. Employee communications platform to keep people connected. Employee engagement to turn insights into action. Unbeatable employee discounts to save people money and so on.

What is Reward Gateway used for?

Reward Gateway is a Employee Experience Management Software mainly used by its customers to Improve Internal Communications and Enhance Customer Relationships by Engaging And Following Up, Loyalty Management and Sales Incentive Management .

What are the top features of Reward Gateway?

Gamification, Rewards and Feedback surveys are some of the top features of Reward Gateway.

Who uses Reward Gateway?

Reward Gateway is used by Food & Beverages, Information Technology And Services and Consumer Goods among other industries.

What are Reward Gateway alternatives?

WORKTANGO, Sense, Spidergap and WorkBright are popular alternatives for Reward Gateway.

Where is Reward Gateway located?

Reward Gateway is headquartered at 141 Tremont St, Boston, Massachusetts 02111, US.
lightning

Peers used Reward Gateway for engaging and following up and loyalty management

Reward Gateway Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.67/5

Read Reviews (56)
Custom Reports

4.41/5

Read Reviews (208)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.67/5

Read Reviews (56)
Custom Reports

4.41/5

Read Reviews (208)

Software Failure Risk Guidance

?

for Reward Gateway

Overall Risk Meter

Low Medium High

Top Failure Risks for Reward Gateway

Reward Gateway. News

Awards

C-Suite Insider Names Nick Burns (Reward Gateway) CEO of the Year (Employee Engagement) London 2025 - financial-news.co.uk

Nick Burns, CEO of Reward Gateway, has been named CEO of the Year (Employee Engagement) by C-Suite Insider for 2025. This award recognizes his leadership in enhancing employee engagement and workplace culture. Under Burns' leadership, Reward Gateway has experienced global growth, becoming a key partner for organizations aiming to improve employee engagement and wellbeing.

Reward Gateway. Profile

Company Name

Reward Gateway.

HQ Location

141 Tremont St, Boston, Massachusetts 02111, US

Employees

251-500

Social

Financials

PRIVATE