Reward Gateway Overview

Reward Gateway enhances employee engagement through a platform that integrates recognition, rewards, and communication. Businesses utilize this tool to foster a cohesive and motivated workforce. By unifying these key elements, companies can effectively acknowledge employee contributions, leading to improved morale and retention. The platform's user-friendly interface simplifies the management of employee experience, making it accessible for HR teams and managers. With over 6,000 companies leveraging its capabilities, Reward Gateway demonstrates its effectiveness in valuing employees and enhancing workplace culture. This solution is pivotal for organizations aiming to create a connected and appreciative work environment.

Use Cases

Customers recommend Engaging And Following Up, Loyalty Management, Sales Incentive Management, as the business use cases that they have been most satisfied with while using Reward Gateway.

Other use cases:

  • Helpdesk Management
  • Communication Management
  • Redemption Management
  • Training & Onboarding
  • Discount Management
  • Content Management
  • Competitive Intelligence
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Business Priorities

Improve Internal Communications and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Reward Gateway.

Other priorities:

  • Improve ROI
  • Acquire Customers
  • Build Brand Awareness
  • Scale Best Practices
  • Establish Thought Leadership
  • Grow Market Share
  • Improve Brand Engagement
  • Improve Visibility
  • Improve Efficiency
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Reward Gateway Use-Cases and Business Priorities: Customer Satisfaction Data

Reward Gateway's features include Gamification, Rewards, Feedback Surveys, etc. and Reward Gateway support capabilities include Chat Support, Email Support, Phone Support, etc. also Reward Gateway analytics capabilities include Analytics, and Custom Reports.

Reviews

"It was a huge success and it proved that we could do it all in a distributed way. We did it with zero spend and were able to use what we had. We're going to continue to iterate on it and do as much as we can within Shine." - Jennifer LaFountain

Peer review evidence (same sources as the product rating summary)

"...Part of this involved tying the new branding to email communications and engaging collateral which was designed for employee induction roadshows...." Case Study Edwardian Hotels
"...Our customized reward and recognition program helps create a culture of continuous recognition and appreciation across your entire business...." Employee Recognition Program
"...Plus, on-demand, manager-to-employee awards empower managers to reward their team members or peers instantly...." Employee Rewards and Recognition Program

Reward Gateway, WORKTANGO, Sense, Spidergap, WorkBright, etc., all belong to a category of solutions that help Employee Experience Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Reward-Gateway enhances employee engagement by integrating communications, recognition, and perks into a single platform. Employee satisfaction is boosted through streamlined, user-friendly solutions.

Popular Business Setting

for Reward Gateway

Top Industries

  • Food & Beverages
  • Information Technology and Services
  • Consumer Goods

Popular in

  • Enterprise
  • Mid Market
  • Large Enterprise

Reward Gateway is popular in Food & Beverages, Information Technology And Services, and Consumer Goods and is widely used by Enterprise, Mid Market, and Large Enterprise.

Reward Gateway Customer wins, Customer success stories, Case studies

How efficiently Does Reward Gateway manage your Engaging And Following Up?

What benefits does Reward Gateway offer for Loyalty Management?

How can Reward Gateway enhance your Sales Incentive Management process?

What Are the key features of Reward Gateway for Helpdesk Management?

What makes Reward Gateway ideal for Communication Management?

11 buyers and buying teams have used Cuspera to assess how well Reward Gateway solved their Employee Experience Management needs. Cuspera uses 2536 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Employee Experience Management needs.

CUSTOMERS TESTIMONIALS
Reward Gateway testimonial

Jennifer LaFountain

Director of People Experience

SNHU

It was a huge success and it proved that we could do it all in a distributed way. We did it with zero spend and were able to use what we had. We're going to continue to iterate on it and do as much as we can within Shine. Testimonial By Jennifer LaFountain
Reward Gateway testimonial

Torsten Becht

Executive Manager

Suncorp

We had to engage with the people who were really invested in those individual programs, and show them that we wanted to bring everything together without losing what was working really well. Testimonial By Torsten Becht
Reward Gateway testimonial

JP Laqueur

SVP of Marketing

DataBank

The first thing we did when I got here was we embarked on a comprehensive company-wide effort to really answer the question ‘who are we now as a combined entity?’ and to try to capture that in a series of messages that would become the foundation of the brand and the culture. Testimonial By JP Laqueur
CUSTOMERS TESTIMONIALS
Reward Gateway testimonial

Jennifer LaFountain

Director of People Experience

SNHU

It was a huge success and it proved that we could do it all in a distributed way. We did it with zero spend and were able to use what we had. We're going to continue to iterate on it and do as much as we can within Shine. Testimonial By Jennifer LaFountain
Reward Gateway testimonial

Torsten Becht

Executive Manager

Suncorp

We had to engage with the people who were really invested in those individual programs, and show them that we wanted to bring everything together without losing what was working really well. Testimonial By Torsten Becht
Reward Gateway testimonial

JP Laqueur

SVP of Marketing

DataBank

The first thing we did when I got here was we embarked on a comprehensive company-wide effort to really answer the question ‘who are we now as a combined entity?’ and to try to capture that in a series of messages that would become the foundation of the brand and the culture. Testimonial By JP Laqueur
 

Thales UK - Aerospace & Defence - Large

London, UK

Reward Gateway helped Thales UK launch a branded recognition hub for its 6,700 employees. The platform included peer-to-peer eCards, InstantAwardsTM, and Above and Beyond Awards. Thales saw its UK en...gagement score rise from 62% to 72%, a 10% increase. Over 2,500 eCards and 3,200 InstantAwardsTM were sent since launch. 60% of employees now use the recognition hub, up from 43%.

 

Symbio - Telecommunications - Medium

Sydney, Australia

Symbio used Reward Gateway's Launchpad platform to connect its 400+ remote employees across five countries during the COVID-19 pandemic. The platform provided a central hub for crisis communications,... employee surveys, and wellbeing resources. Symbio reduced email overload and improved access to accurate health updates and remote work policies. Employee engagement increased through blog posts, eCards, and peer recognition. The company also used the platform to distribute $100 vouchers to all staff, boosting morale and support.

 

Suncorp - Financial Services - Very Large

Brisbane, Australia

Reward Gateway helped Suncorp unite over 13,400 employees across 250 locations with a single recognition platform. Suncorp launched the Shine programme, enabling staff to send 76,000 peer-to-peer eCa...rds each year and 200 award nominations monthly. The platform replaced inconsistent legacy programmes and reinforced company values. Shine became a key part of Suncorp’s employee value proposition and improved internal communications.

 

Southeastern - Transportation/Trucking/Railroad - Large

London, UK

Reward Gateway | Edenred helped Southeastern launch Extra Mile, a mobile-first employee engagement platform. 94% of Southeastern's workforce now actively uses the system. The company saved £500,000 i...n National Insurance through salary sacrifice. Employees gained £83,000 in savings and received 7,500 eCards in one year. The platform improved recognition, morale, and made benefits accessible for frontline staff.

 

Pacific Atlantic Handling - Transportation/Trucking/Railroad - Medium

USA

Reward Gateway helped Pacific Atlantic Handling launch an employee engagement platform called Elevation. In the first two months, employees sent 211 eCards and 21 awards, boosting recognition and mor...ale. The platform made it easy for staff to access rewards, communicate, and stay updated on company news. Leadership played a key role in driving engagement and fostering a culture of appreciation. Employees also gained access to discounts, supporting their financial wellbeing.

 

ORBIS Corporation - Manufacturing - Large

Oconomowoc, USA

Reward Gateway helped ORBIS Corporation digitise employee recognition for its 2,900 staff across 45 locations. The Loop platform enabled peer-to-peer eCards and awards, replacing manual processes. Si...nce launch, 54% of employees actively use the platform, with 5,447 eCards and over 1,000 awards sent. The new system improved morale and connected hybrid and essential workers. ORBIS now tracks recognition data to inform business decisions and strengthen company culture.

Frequently Asked Questions (FAQ)

What buyers ask before choosing Reward Gateway

What is Reward Gateway?

Reward Gateway is an all-in-one Employee Engagement Platform that helps to support people every day. It creates a streamlined and centralized employee experience customized for each organization empowering HR to choose the right combination of engagement tools from market-leading reward and recognition solutions to communications, surveys, well-being and employee discounts to meet the needs of the people and their company.

It provides a customized platform helping the employer brand stand out with flexible layouts and a centralized hub and creates an engagement strategy that delivers results with real-time information on how people are using the employee engagement platform.

Its features include a customized reward and recognition program that helps everyone. Employee communications platform to keep people connected. Employee engagement to turn insights into action. Unbeatable employee discounts to save people money and so on.

What is Reward Gateway used for?

Reward Gateway is a Employee Experience Management Software mainly used by its customers to Improve Internal Communications and Enhance Customer Relationships by Engaging And Following Up, Loyalty Management and Sales Incentive Management .

What are the top features of Reward Gateway?

Gamification, Rewards and Feedback surveys are some of the top features of Reward Gateway.

Who uses Reward Gateway?

Reward Gateway is used by Food & Beverages, Information Technology And Services and Consumer Goods among other industries.

What are Reward Gateway alternatives?

WORKTANGO, Sense, Spidergap and WorkBright are popular alternatives for Reward Gateway.

Where is Reward Gateway located?

Reward Gateway is headquartered at 141 Tremont St, Boston, Massachusetts 02111, US.
lightning

Peers used Reward Gateway for engaging and following up and loyalty management

Reward Gateway Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.67/5

Read Reviews (56)
Custom Reports

4.41/5

Read Reviews (208)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.67/5

Read Reviews (56)
Custom Reports

4.41/5

Read Reviews (208)

Software Failure Risk Guidance

?

for Reward Gateway

Overall Risk Meter

Low Medium High

Top Failure Risks for Reward Gateway

Reward Gateway. News

Awards

C-Suite Insider Names Nick Burns (Reward Gateway) CEO of the Year (Employee Engagement) London 2025 - financial-news.co.uk

Nick Burns, CEO of Reward Gateway, has been named CEO of the Year (Employee Engagement) by C-Suite Insider for 2025. This award recognizes his leadership in enhancing employee engagement and workplace culture. Under Burns' leadership, Reward Gateway has experienced global growth, becoming a key partner for organizations aiming to improve employee engagement and wellbeing.

Reward Gateway. Profile

Company Name

Reward Gateway.

HQ Location

141 Tremont St, Boston, Massachusetts 02111, US

Employees

251-500

Social

Financials

PRIVATE