Customer stories

Product Business Settings

QuestionPro Survey is popular in Research, Education, and Non-Profit Organization Management industries and is widely used by Small Business, Mid Market, and Enterprise.

Integrations

Channel Partner Management
Marketing Automation
Email Marketing

QuestionPro Survey Product Overview

QuestionPro-survey offers free online survey software to create surveys quickly. It features 80+ question types, templates, multiple distribution options, and robust analytics.

How satisfied the customers are with QuestionPro Survey use-cases

Reviews

"It really has been a pleasure working with your team so far, we came from SurveyMonkey and were delighted that the QuestionPro team offered greater flexibility and customer support. You guys have been phenomenal and your responsiveness in the produc...t and your flexibility working with Tibco, I think I can speak for my entire team in saying we love your product and we love what's coming down." - Nick Jesteadt
"Our earlier process was extremely time-intensive, and as a result, we were not able to address customers' concerns at the critical point, -- It was more rear view mirror analysis. With QuestionPro's service, I am able to see at any point of the day ...or month where we stand, and make adjustments immediately to resolve problems or make our site better." - Preeti Nathan

QuestionPro Survey Customer Insights, Testimonials and Case Studies

Why is QuestionPro Survey the best choice for Feedback Survey?

What solutions does QuestionPro Survey provide for Market Research?

What solutions does QuestionPro Survey provide for Customer Engagement Management?

How does QuestionPro Survey facilitate Collect Reviews & Rating?

How does QuestionPro Survey facilitate Gather Business Intelligence?

What is QuestionPro Survey?

QuestionPro Survey is an online survey software to create surveys and questionnaires in minutes and also enable researchers to analyze and view the results. It helps to manage risks, scale best practices and improve digital and social presence.

It’s an enterprise platform with high-end features to satisfy any business need and provides market research insights required. It also captures feedback surveys across every customer interaction and brings an integrated solution that produces culture, engagement and data to be acted upon.

Some of its features include unlimited surveys, questions and responses, advanced logic and piping, schedule automatic remainders for survey respondents, Salesforce integration, offline data collection, enterprise security and collaboration and many more.

What is QuestionPro Survey used for?

QuestionPro Survey is a Customer Feedback Management Software mainly used by its customers to Measure Customer Experience and Measure Brand Loyalty by Feedback Survey, Market Research and Customer Engagement Management .

What are the top features of QuestionPro Survey?

White-labeled survey forms, Dashboard and Survey themes library are some of the top features of QuestionPro Survey.

Who uses QuestionPro Survey?

QuestionPro Survey is used by Research, Education and Non-Profit Organization Management among other industries.

What are QuestionPro Survey alternatives?

SmileBack, SurveyMethods, Medallia Agent Connect and Zenloop are popular alternatives for QuestionPro Survey.

Where is QuestionPro Survey located?

QuestionPro Survey is headquartered at 9450 SW Gemini Dr #62790 Beaverton, OR 97008-7105 USA.

28 buyers and buying teams have used Cuspera to assess how well QuestionPro Survey solved their Customer Feedback Management needs. Cuspera uses 4229 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.

CUSTOMERS TESTIMONIALS
QuestionPro Survey testimonial

Nick Jesteadt

Director, HR Data Analytics and Talent Science

TIBCO Software Inc.
It really has been a pleasure working with your team so far, we came from SurveyMonkey and were delighted that the QuestionPro team offered greater flexibility and customer support. You guys have been phenomenal and your responsiveness in the product and your flexibility working with Tibco, I think... I can speak for my entire team in saying we love your product and we love what's coming down.

Testimonial By Nick Jesteadt
QuestionPro Survey testimonial

Preeti Nathan

Customer Insight Manager

Safeway.com
Our earlier process was extremely time-intensive, and as a result, we were not able to address customers' concerns at the critical point, -- It was more rear view mirror analysis. With QuestionPro's service, I am able to see at any point of the day or month where we stand, and make adjustments imme...diately to resolve problems or make our site better.

Testimonial By Preeti Nathan
QuestionPro Survey testimonial

Alan W. Shindel

M.D., Dept of Urology

University of California, San Francisco
Questionpro combines powerful analysis software with an intuitive user interface. When coupled with their outstanding customer service, QuestionPro.com becomes a very useful tool for survey-based human subject public health research. Testimonial By Alan W. Shindel
CUSTOMERS TESTIMONIALS
QuestionPro Survey testimonial

Nick Jesteadt

Director, HR Data Analytics and Talent Science

TIBCO Software Inc.
It really has been a pleasure working with your team so far, we came from SurveyMonkey and were delighted that the QuestionPro team offered greater flexibility and customer support. You guys have been phenomenal and your responsiveness in the product and your flexibility working with Tibco, I think... I can speak for my entire team in saying we love your product and we love what's coming down.

Testimonial By Nick Jesteadt
QuestionPro Survey testimonial

Preeti Nathan

Customer Insight Manager

Safeway.com
Our earlier process was extremely time-intensive, and as a result, we were not able to address customers' concerns at the critical point, -- It was more rear view mirror analysis. With QuestionPro's service, I am able to see at any point of the day or month where we stand, and make adjustments imme...diately to resolve problems or make our site better.

Testimonial By Preeti Nathan
QuestionPro Survey testimonial

Alan W. Shindel

M.D., Dept of Urology

University of California, San Francisco
Questionpro combines powerful analysis software with an intuitive user interface. When coupled with their outstanding customer service, QuestionPro.com becomes a very useful tool for survey-based human subject public health research. Testimonial By Alan W. Shindel

National Health Insurance Bahamas - Insurance

QuestionPro helped National Health Insurance Bahamas collect feedback using online surveys. NHI wanted to reduce waiting times and improve care quality. They used QuestionPro to track satisfaction an...d monitor healthcare facilities. The platform supported universal health coverage and improved healthcare quality. Other national organizations adopted the standards tracked by NHI.

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Potbelly - Restaurants

QuestionPro panel management software helped Potbelly grow its customer panel and improve research. Potbelly used the platform to listen to customers and build a strong community. The software was ea...sy to use and quick to set up. Potbelly valued the consulting and education hours included. The marketing insights team praised QuestionPro for great customer service and support.

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Google - Internet

QuestionPro helped Google run a national student survey about campus email. Google faced problems with collecting and analyzing data from thousands of schools. QuestionPro used dynamic lookup tables ...to make it easy for students to select their school. Their reporting tools let Google compare results by state and school. The customized Spotlight Report showed students how their answers compared to others at their school. This made the survey fun and gave Google useful insights.

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The Talent Strategy Group - Management Consulting

QuestionPro Workforce helped The Talent Strategy Group move their OPTM360 feedback tool from Qualtrics. TSG needed a customizable, scalable, and affordable platform for their global clients. Question...Pro enabled a smooth migration, custom survey creation, and personalized branding. TSG transitioned their multinational client base without business interruption. The partnership improved survey delivery and client experience for TSG.

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Madhi Foundation - Non Profit Organization Management

QuestionPro helped Madhi Foundation collect and analyze data for education programs in Tamil Nadu. The team used online and phone surveys to reach teachers, officials, and parents. QuestionPro's plat...form reduced data collection and analysis time by 3-4 days. The number of clicks in surveys dropped by 20% with better question types. The team saved 2-3 days by reusing survey templates. The solution was user-friendly and efficient for their needs.

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Madhi Foundation - Non Profit Organization Management

QuestionPro helped Madhi Foundation collect and analyze education data in Tamil Nadu. The non-profit used QuestionPro surveys to reach teachers, officials, and parents, even in areas with poor intern...et. They cut data collection and analysis time by 3-4 days. The number of clicks per survey dropped by 20%. They saved 2-3 days creating surveys by reusing templates. The platform's user-friendly design and question variety improved their process.

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The online survey software for efficient research

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Peers used QuestionPro Survey for Feedback survey and market research

QuestionPro Survey Competitors

QuestionPro Survey Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.65/5 ★

Read Reviews (9)
Analytics

4.71/5 ★

Read Reviews (412)
Custom Reports

4.38/5 ★

Read Reviews (601)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.65/5 ★

Read Reviews (9)
Analytics

4.71/5 ★

Read Reviews (412)
Custom Reports

4.38/5 ★

Read Reviews (601)

QuestionPro Survey Integrations

QuestionPro Survey integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

4.35/5 ★

Read Reviews (326)
Data Export

3.66/5 ★

Read Reviews (141)

PartnerStack

4.61 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Caspio

4.58 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Aweber

4.24 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Few API Integrations for QuestionPro Survey

Brevo

4.42 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Salesforce Marketing Cloud

4.22 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

HubSpot App Marketplace

4.0 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Apollo.io platform

4.45 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Certain

4.19 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

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for QuestionPro Survey

Overall Risk Meter

Low Medium High

Top Failure Risks for QuestionPro Survey

QuestionPro Survey Software News

Product
 

Introducing Journey Layers Reducing clutter to increase understanding

QuestionPro introduces Journey Layers, a new feature in its journey mapping tool that simplifies complex customer experience maps. This feature allows CX professionals to focus on specific phases and lanes, enhancing clarity and collaboration across teams. The layered approach supports better design and understanding of customer journeys, aligning with the reExperience model.

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Product
 

QuestionPro LiveCast brings real-time video feedback to market research surveys

QuestionPro introduces LiveCast, a new feature that integrates real-time video feedback into surveys, enhancing qualitative insights. Available from February 6, 2026, LiveCast allows respondents to record video responses, which are then analyzed using AI for sentiment and emotional signals. This innovation aims to provide richer context and faster insights without disrupting existing workflows.

Read more →
Product
 

QuestionPro Achieves ISO 42001 Certification, Strengthening Commitment to Ethical and Responsible AI Management - GlobeNewswire

QuestionPro has achieved the ISO/IEC 42001:2023 certification for its Artificial Intelligence Management System, emphasizing its commitment to ethical AI management. This certification ensures that QuestionPro's AI systems are designed and managed with fairness, transparency, and security. The certification process included a comprehensive audit by SIS Certifications Pvt. Ltd., reinforcing QuestionPro's position as a leader in responsible research technology.

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Product
 

Share Dashboards with Custom Groups in QuestionPro EX Portal

QuestionPro has introduced a new feature in its Employee Experience Platform called Custom Groups Dashboard Sharing. This enhancement allows users to share dashboards with specific employee groups based on attributes like department, location, and role, improving data governance and user experience. The feature aims to provide targeted access to insights, enhancing data security and streamlining administration.

Read more →

QuestionPro Survey Software Profile

Company Name

QuestionPro Survey Software

Company Website

https://www.questionpro.com/

Year Founded

2002

HQ Location

9450 SW Gemini Dr #62790 Beaverton, OR 97008-7105 USA

Employees

251-500

Social

Facebook Linkedin Twitter

Financials

PRIVATE