QuestionPro Survey Overview
QuestionPro-survey offers free online survey software to create surveys quickly. It features 80+ question types, templates, multiple distribution options, and robust analytics.
Use Cases
Customers recommend Feedback Survey, Market Research, Customer Engagement Management, as the business use cases that they have been most satisfied with while using QuestionPro Survey.
Business Priorities
Measure Customer Experience and Measure Brand Loyalty are the most popular business priorities that customers and associates have achieved using QuestionPro Survey.
QuestionPro Survey Use-Cases and Business Priorities: Customer Satisfaction Data
QuestionPro Survey's features include White-Labeled Survey Forms, Dashboard, Survey Themes Library, etc. and QuestionPro Survey support capabilities include Chat Support, Email Support, 24/7 Support, etc. also QuestionPro Survey analytics capabilities include Analytics, and Custom Reports.
Reviews
"This partnership enables Thales to provide best-in-class survey and reporting capabilities to our customers that assist them with driving revenue through in-depth knowledge of the expectations of passengers." - Dominique Giannoni
Peer review evidence (same sources as the product rating summary)
"...At Sightlines, we use QuestionPro for each of our clients, administering a standardized survey for their customers (college faculty & staff).It allows us to have standardized results that we can draw insights from...." Peer review by Forrest Ching, Consulting Analyst, Pointmarc
"...Case Study - Entertainment Industry Survey Software Solutions for Roku...." Case Study Roku
"...QuestionPro helps brands better engage and learn from consumers, and the information retailers collect can inform them of where to invest resources and close sales...." Testimonial by Lauren Keys, Editor-in-Chief, DealCrunch.com
QuestionPro Survey, SmileBack, SurveyMethods, Medallia Agent Connect, Zenloop, etc., all belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for QuestionPro Survey
Top Industries
- Research
- Education
- Non-Profit Organization Management
Popular in
- Small Business
- Mid Market
- Enterprise
QuestionPro Survey is popular in Research, Education, and Non-Profit Organization Management and is widely used by Small Business, Mid Market, and Enterprise.
QuestionPro Survey Customer wins, Customer success stories, Case studies
What benefits does QuestionPro Survey offer for Feedback Survey?
What makes QuestionPro Survey ideal for Market Research?
What makes QuestionPro Survey ideal for Customer Engagement Management?
What solutions does QuestionPro Survey provide for Collect Reviews & Rating?
What makes QuestionPro Survey ideal for Gather Business Intelligence?
28 buyers and buying teams have used Cuspera to assess how well QuestionPro Survey solved their Customer Feedback Management needs. Cuspera uses 4229 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
This partnership enables Thales to provide best-in-class survey and reporting capabilities to our customers that assist them with driving revenue through in-depth knowledge of the expectations of passengers. Testimonial By Dominique Giannoni |
|
QuestionPro.com for AppExchange has provided an incredibly powerful and customizable solution for collecting customer feedback via online surveys. The solution provides a seamless integration between QuestionPro.com's web-based survey system and Salesforce.com's on-demand CRM system. The QuestionPr...o.com team was responsive and professional during implementation. We are looking forward to automating data collection across many of our business processes. |
|
When it came time to conduct our yearly Customer Service Satisfaction surveys we decided not only to move to an on-line format, but to also expand out customer selection tenfold. Question Pro was the best solution for us because of its amazingly easy survey creation tools as well as the dynamic sid...e-by-side matrix questions. The side-by-side matrix questions allow us to analyze the gap between our customer's perceived importance and their satisfaction with a particular aspect of our service. Having this valuable data allows us to continually improve our service and our customer's satisfaction. Question Pro's reporting capabilities have also made my job much quicker and easier then it ever was before. |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Dominique Giannoni CEO In-Flight Entertainment and Connectivity Thales |
This partnership enables Thales to provide best-in-class survey and reporting capabilities to our customers that assist them with driving revenue through in-depth knowledge of the expectations of passengers. Testimonial By Dominique Giannoni |
|
Tony Dubitsky Manager of Market Research Great-West Healthcare |
QuestionPro.com for AppExchange has provided an incredibly powerful and customizable solution for collecting customer feedback via online surveys. The solution provides a seamless integration between QuestionPro.com's web-based survey system and Salesforce.com's on-demand CRM system. The QuestionPr...o.com team was responsive and professional during implementation. We are looking forward to automating data collection across many of our business processes. |
|
Amy K Lang Quality compliance and development coordinator Livingston Managed Services |
When it came time to conduct our yearly Customer Service Satisfaction surveys we decided not only to move to an on-line format, but to also expand out customer selection tenfold. Question Pro was the best solution for us because of its amazingly easy survey creation tools as well as the dynamic sid...e-by-side matrix questions. The side-by-side matrix questions allow us to analyze the gap between our customer's perceived importance and their satisfaction with a particular aspect of our service. Having this valuable data allows us to continually improve our service and our customer's satisfaction. Question Pro's reporting capabilities have also made my job much quicker and easier then it ever was before. |
Dubai Chambers Partners with QuestionPro to Set New Intelligence Benchmarks for 160, 000 Businesses
Massachusetts Convention Center Authority - Events Services - Large
Field Museum - Non Profit Organization Management - Large
National Health Insurance Bahamas - Insurance - Large
The University of Newcastle - Education - Large
American Cancer Society - Non Profit Organization Management - Very Large
The online survey software for efficient research
Frequently Asked Questions (FAQ)
What buyers ask before choosing QuestionPro Survey
What is QuestionPro Survey?
QuestionPro Survey is an online survey software to create surveys and questionnaires in minutes and also enable researchers to analyze and view the results. It helps to manage risks, scale best practices and improve digital and social presence.
It’s an enterprise platform with high-end features to satisfy any business need and provides market research insights required. It also captures feedback surveys across every customer interaction and brings an integrated solution that produces culture, engagement and data to be acted upon.
Some of its features include unlimited surveys, questions and responses, advanced logic and piping, schedule automatic remainders for survey respondents, Salesforce integration, offline data collection, enterprise security and collaboration and many more.
What is QuestionPro Survey used for?
What are the top features of QuestionPro Survey?
Who uses QuestionPro Survey?
What are QuestionPro Survey alternatives?
Where is QuestionPro Survey located?
Peers used QuestionPro Survey for Feedback survey and market research
QuestionPro Survey Competitors
QuestionPro Survey Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (9) |
| Analytics | Read Reviews (412) |
| Custom Reports | Read Reviews (601) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (9) |
| Analytics | Read Reviews (412) |
| Custom Reports | Read Reviews (601) |
QuestionPro Survey Integrations
QuestionPro Survey integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for QuestionPro Survey
Software Failure Risk Guidance
?for QuestionPro Survey
Overall Risk Meter
Top Failure Risks for QuestionPro Survey
QuestionPro Survey Software News
Give your global research team a speed boost with per-user language in QuestionPro
QuestionPro introduces Platform Language Support, allowing users to customize the interface language individually, enhancing global team efficiency. This feature supports over 230 languages, including right-to-left languages like Arabic, Hebrew, Persian, and Urdu, ensuring seamless user experience without additional IT setup.
QuestionPro Delivers Full Platform Support Natively Across 230+ Languages
QuestionPro has expanded its platform to support over 230 languages natively, enhancing user experience by allowing each user to set their own language preference. This update includes right-to-left language support for Arabic, Hebrew, Persian, and Urdu, and uses AI-driven translation for rapid updates. The integration covers both the core and satellite applications.
QuestionPro Acquires Fathom to Lead in AI-Powered Open-Ended Analysis ...
QuestionPro has acquired Fathom, a text analytics platform, to enhance its AI-powered open-ended analysis capabilities. This acquisition will integrate Fathom's advanced text analytics into QuestionPro's platform, offering enhanced thematic coding, multilingual analysis, and flexible querying. This move aims to provide organizations with deeper insights from unstructured data, strengthening QuestionPro's leadership in AI-driven research solutions.
QuestionPro and Ario Launch First Platform to Close the Say/Do Gap in Market Research
QuestionPro and Ario have formed a strategic partnership to launch a platform that integrates consumer-consented transaction data with survey insights, bridging the gap between consumer intent and actual behavior. This collaboration provides brands with a comprehensive view of consumer behavior, enabling more informed decision-making.
QuestionPro Survey Software Profile
HQ Location
9450 SW Gemini Dr #62790 Beaverton, OR 97008-7105 USA
Employees
251-500
Social
Financials
PRIVATE
