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Manufacturing Case Studies and Customer Success Stories with Minitab
A large aerospace engine parts manufacturer in Ohio - Manufacturing
Minitab Statistical Software helped a large aerospace engine parts manufacturer in Ohio reduce high employee turnover. The company faced a... spike in attrition rates, reaching over 30% during the 2009 recession. Using Minitab, they analyzed employee data and found that commute distance was a key factor. Employees commuting more than 13 miles had a 92% chance of quitting. The HR team now considers commute distance in hiring, improving retention for manufacturing roles.
Thai Roong Ruang Sugar Group - Manufacturing
Minitab Statistical Software helped Thai Roong Ruang Sugar Group improve fairness in employee performance reviews. The company faced inconsistent evaluation... standards across departments. Using Minitab, they analyzed review data from three sugar factories. The team found differences in scores and created a new appraisal form. This standardized process set clear guidelines for fair compensation and reduced bias.
KYOCERA AVX - Manufacturing
Minitab Engage helped KYOCERA AVX standardize its customer complaint system across more than 30 global plants. The company wanted to... unify templates and training, improve real-time visibility, and bring customer feedback into R&D and planning. Minitab Engage allowed them to build templates, monitor improvement projects, and roll up key metrics for management. This solution made it easier to share lessons learned and support decision-making across locations.
HEXPOL Compounding - Manufacturing
Minitab Engage and Minitab Statistical Software helped HEXPOL Compounding build a culture of continuous improvement. HEXPOL wanted to meet customer... expectations, follow sustainability goals, and grow their business. They used Minitab tools to train leaders, manage projects, and support data-driven decisions. The workflow feature let employees submit ideas, which became projects using a prioritization matrix. Roadmaps in Minitab Engage organized project steps and results, making improvement easier.
DuPont Building Innovations - Manufacturing
Minitab Statistical Software helped DuPont Building Innovations reach zero landfill waste at all global manufacturing sites. The team used Minitab... to analyze large amounts of data from 15 locations. They tracked over 30 waste streams, including product scrap and cafeteria waste. The project led to reusing or recycling all byproducts. In 2008, they produced 81 million pounds of landfill, but now they send none to landfill. This supports DuPont's goal for safer, more sustainable products.
OneSteel - Manufacturing - Large
Minitab statistical software helped OneSteel reduce excessive mill scale on steel rods. The team used DMAIC and Minitab to analyze... data, finding 62% of samples had unacceptable scale, causing up to $220,000 in annual losses. By improving cooling processes and using Minitab's regression and control charts, OneSteel lowered scale weight and increased yield. These changes are expected to save $235,000 per year plus $40,000 in labor and supplies. The new rods are cleaner and better for downstream use.
a semiconductor plant in Thailand - Manufacturing & Industrial
Minitab Statistical Software helped a semiconductor plant in Thailand forecast electricity use. The plant needed to predict energy costs to... manage budgets and keep production running. The team analyzed three years of data using six standard models and one new method. They used Minitab to find the most accurate way to predict electricity use. This helped the plant make better financial decisions and maximize profits.
a large Ohio manufacturer of aerospace engine parts - Manufacturing
Minitab Statistical Software helped a large Ohio manufacturer of aerospace engine parts reduce high employee turnover. The company faced rising... attrition rates, jumping from 15-18% to over 30% during the 2009 economic downturn. Jeff Parks, a Lean Six Sigma master black belt, used Minitab to analyze HR data and uncover deeper problems. The solution focused on data-driven process improvement in human resources. This approach aimed to lower costly employee attrition and improve workforce stability.
康明斯 (Cummins) - Manufacturing - Very Large
Quality Trainer by Minitab helped Cummins train 2,700 employees in Six Sigma and statistics. Cummins used Quality Trainer's animated lessons... to make complex statistics easy for staff with different backgrounds. The company completed over 12,000 projects and saved more than $2 billion. Quality Trainer gave all trainees a consistent knowledge base before class. Cummins found the enterprise license cost-effective and easy to use.
OneSteel - Manufacturing - Large
Minitab helped OneSteel reduce excessive scale on steel rods at its Laverton Rod Mill. The team used Minitab's statistical software... and Six Sigma methods to analyze data and improve the cooling process. After changes, scale weight dropped and yield increased, saving about $235,000 per year plus $40,000 in labor and supplies. The new process also improved product quality and reduced downstream costs.
Bobcat Company - Manufacturing - Large
Minitab Statistical Software helped Bobcat Company improve laser cutting speed and quality. Using design of experiments, Bobcat raised process efficiency... by over 20%. The company saved more than $500,000 by avoiding new equipment purchases. They reduced outsourced work by 2,000 hours. The total impact exceeded $1,000,000 for their manufacturing operations.
泰国的一家半导体工厂 - Manufacturing
Minitab Statistical Software helped a semiconductor factory in Thailand predict electricity usage. The team used six forecasting models and created... a new method based on their manufacturing process. They analyzed three years of data to find the most accurate way to forecast power needs. The solution let them compare models and pick the one with the lowest error. This helped the factory plan budgets and make better financial decisions.
康明斯 (Cummins) - Manufacturing
Quality Trainer helped Cummins train 2,700 employees in Six Sigma and statistics. The company used Quality Trainer's animated courses to... teach complex statistical methods. Cummins completed over 12,000 projects and saved more than $2 billion. The e-learning tool made training easy for staff with different backgrounds. Cummins found the enterprise license affordable and effective for global training.
俄亥俄州大型航空航天发动机部件制造商 - Manufacturing - Large
Minitab Statistical Software helped a large Ohio aerospace engine parts manufacturer reduce high employee turnover. The company faced a spike... in attrition rates, rising from 15-18% to over 30% during the 2009 recession. Using Minitab, they analyzed employee data and found that commute distance was a key factor in unannounced resignations. Employees commuting over 13 miles had a 92% chance of quitting. The HR team now considers commute distance in hiring, improving interview processes and retention.
Socomec - Manufacturing
Minitab Statistical Software helped Socomec, a power switch and transfer equipment manufacturer, optimize its sales process. The team used regression... analysis and ANOVA to find which sales activities most impacted revenue. They customized their CRM and changed sales metrics, job descriptions, and task assignments. These changes were first tested in France, then expanded to the Netherlands and Germany. The project led to better sales performance tracking and more effective sales strategies.
DuPont Building Innovations - Manufacturing
Minitab statistical software helped DuPont Building Innovations achieve zero landfill waste in three years. The team used Minitab for data... analysis, regression, and DOE to track and reduce over 81 million pounds of waste across 15 sites. They repurposed or recycled all waste, turning Corian scrap into landscape stone and other byproducts into new materials. The project generated $2.2 million in revenue and saved $400,000 in costs in one year. No capital expenditure was required to reach these sustainability goals.
Hospital & Health Care Case Studies and Customer Success Stories with Minitab
Connections Health Solutions - Hospital & Health Care
Minitab Statistical Software helped Connections Health Solutions cut patient wait times at the Tucson crisis response center. The team redesigned... triage and treatment processes using lean six sigma. In less than three months, median time from entry to seeing a doctor dropped by 225 minutes. Security calls and staff injuries also fell sharply. Over 232 high-risk patients per month were triaged with faster care and improved safety.
国泰综合医院 - Hospital & Health Care - Large
Minitab Statistical Software helped 国泰综合医院 cut the average diagnosis-to-treatment time for heart attack patients by 58. 4%, from 139.2 to...57.9 minutes. The hospital used data analysis and lean six sigma to redesign processes, improving efficiency and saving $4.4 million in medical resources. New patient workflows also reduced average hospital stays by three days. The project earned national recognition for quality improvement in healthcare.
Via Christi Health - Hospital & Health Care
Minitab Statistical Software helped Via Christi Health improve efficiency and patient care. The Center for Clinical Excellence formed a Lean... and Six Sigma team to use data analysis for process improvement. Teams focused on emergency, surgery, heart failure, and pneumonia patient care. They changed reporting, leadership, staffing, and bed allocation in emergency departments. Minitab enabled better data-driven decisions for safer, more consistent care.
阿克伦儿童医院 - Hospital & Health Care - Very Large
Minitab Statistical Software helped 阿克伦儿童医院 cut billing time by 90%. The hospital faced high billing defects and delays in home... care services. Using Minitab, the team analyzed data, fixed process gaps, and trained staff. Defect rates dropped from 30% to 13.3%. The new process improved care and reduced costs for families.
RightSource - Hospital & Health Care - Large
Minitab helped RightSource, the mail-order pharmacy of Humana Pharmacy Solutions, fix slow prescription processing after a new system caused delays. Using Minitab's statistical... software and Lean Six Sigma, they found that 43% of work-in-progress orders waited over 10 days. The team set goals to cut these delays by 40%, boost productivity by 20%, and lower costs by 20%. After applying data-driven solutions, RightSource reduced long WIP inventory by over 40%, raised productivity by 30%, and cut labor costs by up to 32%.
Akron Children's Hospital - Hospital & Health Care - Large
Minitab Statistical Software helped Akron Children's Hospital cut billing time by 90%. The hospital used Lean Six Sigma to fix... billing defects in its Home Care program. Staff analyzed data to find that 60% of billing issues came from expired or missing documents. They created new processes and trained employees. Defect rates dropped from 30% to 13.3%.
国泰综合医院 (Cathay General Hospital) - Hospital & Health Care
Minitab Statistical Software helped 国泰综合医院 cut average D2B time for STEMI patients from 139. 2 to 57.9 minutes, a 58.4%...improvement. The hospital used data analysis and lean six sigma to redesign diagnosis and treatment, saving $4.4 million in medical resources. New processes reduced patient hospital stays by three days. The project earned national recognition for quality improvement in healthcare.
国泰综合医院 - Hospital & Health Care - Large
Minitab Statistical Software helped 国泰综合医院 cut the average diagnosis-to-treatment time for heart attack patients by 58. 4%, from 139.2 to...57.9 minutes. The hospital used data analysis and lean six sigma to redesign processes, improving efficiency and saving $4.4 million in medical resources. New patient workflows and automated tools sped up care and reduced average hospital stays by three days. The project earned national recognition for quality improvement in healthcare.
Riverview Hospital Association - Hospital & Health Care
Minitab Statistical Software helped Riverview Hospital Association improve patient satisfaction scores. The hospital used Minitab to analyze HCAHPS survey data... and identify low-performing patient groups. The team redesigned discharge education and targeted improvements to specific age groups and hospital units. After these changes, the percentage of positive survey responses rose above the 91% benchmark. Data-driven quality improvement led to better patient experiences and higher Medicare incentive payments.
阿克伦儿童医院 - Hospital & Health Care - Large
Minitab Statistical Software helped 阿克伦儿童医院 cut patient wait times and save over 4. 3 million dollars in just over a...year. The hospital used lean six sigma and Minitab to analyze and improve processes. Staff reduced patient wait by more than 5,760 hours and cut over 4,560 hours of non-value-added staff time. The hospital also lowered insurance denial rates by 69% and increased surgical capacity from 13,000 to 16,000 cases per year. Minitab made data analysis easy and supported ongoing quality improvements.
Lehigh Valley Health Network - Hospital & Health Care
Minitab helped Lehigh Valley Health Network manage a 40% increase in patient volume after two hospitals merged. The team used... Minitab's statistical software and dot plots to identify that 95% of discharges and 57% of admissions happened between 10 a.m. and 8 p.m. They simplified 57 discharge destinations into 3 groups using Minitab's recoding feature. By assigning two admission/discharge nurses, they handled 30% of admissions and discharges in 13 months, allowing earlier patient processing and improved workflow.
Via Christi Health - Hospital & Health Care - Very Large
Minitab Statistical Software helped Via Christi Health analyze process changes in their emergency department. The team used control charts, histograms,... and boxplots to compare patient throughput times before and after changes. Data showed some areas had slight improvements, while others saw increased times, with no statistically significant difference overall. The analysis led to new recommendations, like adjusting cleaning staff shifts to match patient peaks. Via Christi improved process efficiency and patient care consistency using data-driven insights.
Medical Devices Case Studies and Customer Success Stories with Minitab
Stryker - Medical Devices
Quality Trainer from Minitab helps Stryker train new engineers in statistics. Stryker needed a faster way to teach quality statistics... to new hires. Before, new engineers waited months for group training. With Quality Trainer, Stryker gives immediate, on-demand training. The e-learning course is now required for all new engineers. Stryker says this makes training easier to manage and helps engineers do their best work.
Stryker - Medical Devices - Very Large
Quality Trainer from Minitab helped Stryker train new engineers in statistics fast. Stryker needed all new engineers to learn quality... statistics for better data analysis. Before, new hires waited months for group training. With Quality Trainer, engineers start learning right away online. Stryker now tracks training progress easily and meets strict industry rules. The tool saves time and makes training simple for everyone.
Boston Scientific Heredia - Medical Devices
Minitab Statistical Software helped Boston Scientific Heredia improve its packaging process for guidewires. The team wanted to use smaller pouches... to cut material costs. They needed to make sure the new pouches would keep the guidewires sterile. Engineers used Minitab to analyze and validate the sealing process. This let Boston Scientific redesign its pouches and save money with confidence.
Boston Scientific - Medical Devices - Very Large
Minitab Statistical Software helped Boston Scientific's Costa Rica plant validate a new, smaller packaging bag for medical guidewires. The team used... design of experiments and data analysis to optimize sealing process settings and ensure strong, sterile seals. Process capability analysis confirmed the new settings met or exceeded strength requirements. The project led to over $330,000 in cost savings and supported broader packaging simplification efforts across the company.
美敦力 - Medical Devices - Very Large
Quality Trainer helped Medtronic standardize statistical knowledge for Six Sigma trainees. Medtronic faced a challenge with trainees having different levels... of statistics skills. Quality Trainer, an online course from Minitab, provided animated lessons and practical exercises. All trainees reached the same level before classroom training. Trainers and students felt less pressure, and quality improvement training became more effective. Quality Trainer is now used company-wide at Medtronic.
Stryker - Medical Devices - Very Large
Quality Trainer from Minitab helped Stryker train new engineers in statistics fast. Stryker needed all new engineers to learn quality... statistics for better data analysis. Before, new hires waited months for group training. With Quality Trainer, engineers start learning right away online. Stryker now tracks training progress easily and meets strict industry rules. The tool saves time and keeps engineers' skills sharp.
Stryker - Medical Devices
Quality Trainer from Minitab helped Stryker train new engineers in quality statistics. Stryker needed fast, easy training to keep up... with strict medical device rules. Before, new engineers waited months for group sessions. With Quality Trainer, they start learning right away. The online course saves time and lets managers track progress. Stryker now meets or beats regulatory demands and keeps engineers sharp.
Boston Scientific - Medical Devices - Very Large
Minitab Statistical Software helped Boston Scientific's Costa Rica plant validate a new, smaller packaging bag for medical guidewires. The team used... design of experiments and data analysis to optimize sealing process settings and ensure strong, sterile seals. This change enabled the plant to switch to the new bags, saving over $330,000 and supporting broader packaging simplification. Process validation confirmed the cost savings and improvements are sustainable.
Masimo - Medical Devices - Large
Minitab Statistical Software helped Masimo automate and improve their packaging process. The team used Minitab's DOE tools to model and... optimize shrink wrap parameters, addressing issues with measurement variation using gauge R&R analysis. After refining their measurement system, they identified optimal settings to achieve the target edge length of 0.060 inches. Masimo successfully automated shrink packaging, improved product quality, and reduced costs with Minitab's support resources and statistical tools.
Masimo - Medical Devices
Minitab Statistical Software helped Masimo automate and improve their packaging process. Masimo needed to switch to shrink wrap packaging for... their health and wellness products but lacked experience. Manual methods were costly and error-prone. Using Minitab's DOE and measurement system analysis, Masimo identified and fixed measurement errors, then optimized process parameters. The improved process increased consistency and quality in packaging for their medical devices and consumer health products.
Automotive Case Studies and Customer Success Stories with Minitab
福特汽车公司 - Automotive - Very Large
Minitab Statistical Software helped 福特汽车公司 fix carpet defects before the 2011 福特嘉年华 launch. The team used design of experiments (DOE)... tools to find the best sewing machine settings. They removed visible marks and improved carpet softness. The project took only 12 days. The new 福特嘉年华 launched with high quality and no carpet flaws.
Ford Motor Company - Automotive - Very Large
Minitab Statistical Software helped Ford Motor Company fix a carpet defect before the 2011 Ford Fiesta launch. The Body Interior... Six Sigma team used Minitab's Design of Experiment tools to find the cause of brush marks on carpets. They worked with suppliers to adjust machine settings and keep carpet plushness, durability, and stain resistance. The team eliminated the defect and ensured a successful vehicle launch. Ford kept its high quality standards and customer satisfaction.
Maxion Wheels - Automotive - Very Large
Minitab Engage helped Maxion Wheels boost annual cost savings by 19%. Before, they used spreadsheets for project tracking, which slowed... decisions and caused errors. With Minitab Engage, they standardized project management and gained real-time visibility. Now, they manage 1,600 projects with 1,500 users. Their yearly cost savings rate rose from 6.8% to over 19%, and ongoing savings are 8.1% per year.
Maxion Wheels - Automotive
Minitab Engage helped Maxion Wheels boost annual cost savings by over 19%. Before 2019, Maxion Wheels used spreadsheets for project... tracking, which slowed decisions and caused errors. With Minitab Engage, they standardized project management and gained real-time visibility. Now, 1,600 projects and 1,500 users benefit from automated reporting and better collaboration. The company increased yearly productivity and reduced operating costs across global operations.
福特汽车公司 - Automotive - Very Large
Minitab Statistical Software helped 福特汽车公司 fix carpet defects in the 2011 Ford Fiesta. The team used design of experiments (DOE)... tools to find the best sewing machine settings. They removed visible marks on the carpet and made it softer. The project took 12 days and led to a successful product launch. Minitab made it easy to improve quality and keep customers happy.
Maxion Wheels - Automotive - Very Large
Minitab Engage helped Maxion Wheels boost annual cost savings by 19%. Before using Engage, the team managed projects with spreadsheets,... causing delays and errors. With Engage, Maxion Wheels now manages 1,600 projects and 1,500 users on a cloud platform. The company standardized project templates and improved real-time reporting. Annual cost savings rose from 6.8% to over 8.1% after adopting Minitab Engage.
Government Administration Case Studies and Customer Success Stories with Minitab
City of Tyler, Texas - Government Administration
Minitab Statistical Software helped the City of Tyler, Texas, use Lean Six Sigma to cut costs and improve public services. Over six years,... the city completed 103 projects, saving more than $5.4 million. At the Westside Wastewater Treatment Plant, Minitab enabled staff to analyze chemical dosing, reducing magnesium hydroxide use from 106.17 to 15.57 gallons per day. This project alone saved over $79,000. The city now uses standard procedures to keep costs low and meet state regulations.
德克萨斯州泰勒市 - Government Administration - Large
Minitab Statistical Software helped the city of Tyler, Texas, use Lean Six Sigma to cut costs. The city completed 103... projects in six years, saving over $5.4 million. At the Westside Wastewater Treatment Plant, Minitab helped standardize magnesium hydroxide dosing, reducing chemical use from 106.17 to 15.57 gallons per day. This project alone saved more than $79,000. The city now uses Minitab to improve public services and manage costs.
印第安纳州韦恩堡市 - Government Administration - Large
Minitab Statistical Software helped the city of Fort Wayne fix 99. 6% of potholes within 24 hours. The city cut...uncollected garbage by 50% in one year. Average pothole response time dropped from 21 hours to under 3 hours. Damage claims fell from over $3,000 to under $1,000 per quarter. The Six Sigma project saved the city an estimated $3.5 million.
德克萨斯州泰勒市 - Government Administration - Medium
Minitab Statistical Software helped 德克萨斯州泰勒市 use lean six sigma to cut costs. The city finished 103 projects in six years,... saving over $5.4 million. At the Westside Wastewater Treatment Plant, they optimized magnesium hydroxide dosing, reducing use from 106.17 to 15.57 gallons per day. This saved more than $79,000 and kept water quality within state rules. Minitab made data analysis easy for staff and improved public service efficiency.
印第安纳州韦恩堡市 - Government Administration - Large
Minitab Statistical Software helped the city of Fort Wayne fix 99. 6% of potholes within 24 hours. The city cut...uncollected garbage by 50% in one year. Average pothole response time dropped from 21 hours to under 3 hours. Damage claims fell from over $3,000 to under $1,000 per quarter. The Six Sigma project saved the city an estimated $3.5 million.
印第安纳州韦恩堡市 - Government Administration
Minitab Statistical Software helped 印第安纳州韦恩堡市 improve city services. The city raised pothole repairs within 24 hours from 77% to 99.6%.... Average response time dropped from 21 hours to under 3 hours. Uncollected garbage was cut by 50% in one year. The six sigma project saved the city an estimated $3.5 million.
Pharmaceuticals Case Studies and Customer Success Stories with Minitab
Takeda Pharmaceutical Company Limited - Pharmaceuticals - Very Large
Minitab Statistical Software helped Takeda improve drug production. Takeda wanted to boost output of cell cultures for three recombinant therapies.... The team used machine learning models, including partial least squares regression and CART decision trees, to find key process parameters. Scientists and engineers learned to use Minitab for data analysis. More staff could now understand and use the results, speeding up process improvements.
LG Chem - Pharmaceuticals - Very Large
Minitab Statistical Software helped LG Chem improve quality and prevent process failures. The company faced a challenge with limited statistical... knowledge among staff. Minitab provided training, cloud-based tools, and strong support. LG Chem used Minitab for drug design, quality systems, and DOE. In 2023, innovation activities brought over $73 million in financial gains, with Minitab playing a key role.
Takeda Pharmaceutical Company Limited - Pharmaceuticals
Minitab Statistical Software helped Takeda improve drug production using machine learning models. Takeda wanted to boost cell culture output for... three recombinant drugs treating bleeding disorders. The team tracked nearly 30 process parameters and used partial least squares regression and CART decision trees to find key factors. Scientists and engineers could analyze data themselves after training. More staff now use these models, making results easier to understand and speeding up insights.
LG Chem - Pharmaceuticals
Minitab Statistical Software helped LG Chem improve quality and prevent process failures. The company faced a challenge with employees lacking... statistical knowledge. Minitab provided training, cloud-based tools, and strong technical support. LG Chem used Minitab for drug design, method validation, and stability studies. In 2023, innovation activities brought over 1000 billion KRW (over $73 million) in financial benefits. Minitab became a key part of daily work and quality improvement.
LG Chem - Pharmaceuticals - Very Large
Minitab Statistical Software helped LG Chem improve quality and prevent process failures. The company faced a challenge with limited statistical... knowledge among staff. Minitab provided training, cloud-based tools, and strong technical support. LG Chem used Minitab for drug design, quality systems, and DOE. In 2023, innovation activities brought over $73 million in financial benefits, with Minitab playing a key role.
Food & Beverages Case Studies and Customer Success Stories with Minitab
Anheuser-Busch InBev - Food & Beverages
Minitab helped Anheuser-Busch InBev cut planned downtime by 34% and reduce costs by over $430,000. The team used Minitab's statistical... software to analyze root causes and optimize production line changeovers. They simplified a 30-page procedure to a 1-page checklist and added LED timers for real-time feedback. These changes also cut recovery time by nearly 40% and lowered energy use. Minitab control charts confirmed the improvements and set sustainable limits.
泰国隆格鲁安糖业集团 (Thai Roong Ruang Sugar Group) - Food & Beverages - Large
Minitab Statistical Software helped Thai Roong Ruang Sugar Group fix unfair employee reviews. The HR team used data analysis to... find bias and standardize performance evaluations across three sugar factories. They used histograms, boxplots, and hypothesis testing to show differences and convince management to change the review forms. The new process made pay and promotions more fair for all employees. Management now trusts the data and plans to expand these methods to all seven subsidiaries.
Tate & Lyle - Food & Beverages - Large
Minitab software helped Tate & Lyle solve a problem with corn sugar crystallization. The company needed to keep particle size... consistent to match the taste and texture of regular sugar. Their process had particles falling outside the acceptable range. Minitab tools helped them analyze factors like temperature, pressure, and flow rates. This improved their process and product quality in the food and beverage industry.
Tate & Lyle - Food & Beverages
Minitab Statistical Software and Salford Predictive Modeler (SPM) helped Tate & Lyle solve a key challenge in their corn glucose refining process. The company needed... to control the crystal size distribution to match the texture of natural sugar. Using Minitab, they mapped the process and visualized data with Xbar control charts. SPM's TreeNet algorithm identified the most important variables affecting particle size. This approach let Tate & Lyle design better strategies and improve product quality in the food and beverage industry.
Financial Services Case Studies and Customer Success Stories with Minitab
Edward Jones - Financial Services - Very Large
Minitab helped Edward Jones improve call center performance by over 10%. The company used Minitab's statistical software and design of... experiments (DOE) tools to optimize staff skills and workflow. They found that training employees as subject matter experts, not cross-training in all areas, led to better results. Key call center metrics like average handling time and response speed improved. Staff also reported smoother workflows and more time for learning.
Edward Jones - Financial Services - Very Large
Minitab helped Edward Jones improve call center performance by over 10%. The company used Minitab's statistical software and design of... experiments (DOE) tools to optimize staff skills and workflow. They found that training employees as subject matter experts, not cross-training in all areas, led to better results. Key call center metrics like average handling time and response speed improved. Employees also reported smoother workflows and more time for learning.
Edward Jones - Financial Services
Minitab helped Edward Jones improve call center service. The company faced rising call volumes and needed to keep high customer... service standards. Using Minitab's DOE tools, the team tested factors like employee rating and training time. They found cross-training all staff was not effective. Assigning employees to their best skills improved response speed and customer experience.
Consumer Goods Case Studies and Customer Success Stories with Minitab
Crayola - Consumer Goods
Minitab Statistical Software helped Crayola improve crayon quality and save over $1. 5 million in their first wave of Six...Sigma projects. Crayola used data-driven methods to solve label adhesion issues and optimize production. The company applied Minitab's measurement system analysis and design of experiments tools to set new standards for crayon strength. Leadership engagement and rigorous analysis led to faster, simpler quality checks and better use of skilled workers. Crayola continues to rely on Minitab for ongoing process improvement and cost savings.
Crayola - Consumer Goods - Large
Minitab Statistical Software helps Crayola improve product quality. Crayola used data analysis to solve a label adhesive problem on crayons.... Misting crayons during labeling fixed the issue. In 2008, Six Sigma projects saved Crayola over $1.5 million. Crayola continues to use Minitab for continuous improvement and quality control.
Crayola - Consumer Goods - Large
Minitab Statistical Software helped Crayola save over $1. 5 million in early Six Sigma projects. Crayola used Minitab to improve...crayon quality and develop new testing standards. Data-driven problem solving became standard practice. The company also eliminated $56,000 in packaging defects in one year. Minitab tools made it easier for teams to analyze and act on data.
Construction Case Studies and Customer Success Stories with Minitab
DuPont Building Innovations - Construction - Very Large
Minitab Statistical Software helped DuPont Building Innovations reach zero landfill waste in three years. The team used Minitab for data... analysis, regression, and DOE to track and reduce waste at 15 global sites. They eliminated 81 million pounds of landfill waste, generated $2.2 million in byproduct sales, and saved $400,000 in costs. The project required no capital expenditure and won a sustainability award. Minitab remains key for ongoing process audits and quality control.
Banking Case Studies and Customer Success Stories with Minitab
Grupo Mutual - Banking - Large
Minitab Statistical Software helped Grupo Mutual optimize cash flow across 55 branches. The team used data analysis and lean six... sigma to find the best cash levels for each branch. They increased cash usage by 40% and cut remittance costs by 60%. The project boosted revenue by $1.1 million. Grupo Mutual now manages cash more efficiently without hurting customer service.
Utilities Case Studies and Customer Success Stories with Minitab
全球太阳能技术和可再生能源提供商 - Utilities - Large
Minitab Statistical Software and Minitab Engage helped a leading global solar energy provider fix thin film thickness issues in manufacturing. The team used... statistical analysis to find the root causes and set ideal process parameters. They improved solar panel energy efficiency by 7%, from 81% to 88%. This change increased annual revenue by 650,000 RMB (about $101,400). The process became more stable and met strict internal standards.
Management Consulting Case Studies and Customer Success Stories with Minitab
USC Consulting Group (USCCG) - Management Consulting - Medium
Minitab Statistical Software helped USC Consulting Group cut candy overfill by more than 50%. USCCG used statistical analysis and Xbar/R... control charts to optimize fill weights for a major candy manufacturer. This reduced material costs by over $1.2 million per year. The solution ensured compliance with packaging regulations and minimized process variation. USCCG improved process control and trained operators for lasting results.
Wholesale Case Studies and Customer Success Stories with Minitab
Buckman - Chemicals
Minitab Statistical Software helped Buckman, a global chemical company, train its sales teams in Lean Six Sigma and data analysis. Buckman wanted to... close the gap between sales growth and flat operating profit. The company used Minitab to support a continuous improvement program across global operations. Sales teams learned to use data to show value to customers. This approach helped Buckman increase sales and improve business processes.
Other Industry Case Studies and Success Stories with Minitab
全球太阳能技术和可再生能源提供商 - Renewable Energy (not In Valid List) - Very Large
Minitab Statistical Software and Minitab Engage helped a leading global solar energy provider fix thin film thickness issues in their manufacturing. The team used... statistical analysis to find the root causes and set ideal process parameters. They improved solar panel energy efficiency by 7%, from 81% to 88%. This change increased annual revenue by 650,000 RMB (101,400 USD). The company now controls film thickness and meets internal standards.
Fresnillo Plc - Mining - Very Large
Minitab Statistical Software helped Fresnillo Plc boost silver recovery rates at the Saucito mine. The team used lean six sigma... and data analysis to find the root causes of yield variation and optimize process settings. Silver recovery increased from 87% to 89%, raising monthly revenue by over $2 million. The mine also cut sub-grade silver output by 68% and reduced reagent use by 12%. Minitab enabled better process control and cost savings in mining operations.
USC Consulting Group (USCCG) - Management Consulting
Minitab Statistical Software helped USC Consulting Group reduce overfill for a leading candy manufacturer. The challenge was to control fill... processes and avoid costly overfill or regulatory fines. USCCG used Minitab to optimize fill weight and minimize variation. This solution saved the manufacturer $1.2 million. Minitab enabled better process control and compliance with packaging regulations.
Tate & Lyle - Food & Beverages - Very Large
Minitab helped Tate & Lyle solve a problem with corn sugar crystallization. The company needed to keep particle size consistent... for their sweeteners to match the taste and texture of regular sugar. They struggled with particles falling outside the acceptable range and could not find the cause. Using Minitab software, they mapped and analyzed the process to identify key factors. This improved quality control for their food and beverage products.
Takeda Pharmaceutical Company Ltd. - Pharmaceuticals - Very Large
Minitab helped Takeda Pharmaceutical Company boost drug production using machine learning models. Takeda wanted to increase yield from cell cultures... for three drugs treating blood clotting disorders. Researchers used Minitab to analyze process parameters and improve manufacturing efficiency. The solution enabled Takeda to solve manufacturing issues and design better experiments. This led to more efficient drug production and process improvements.
Newcrest Mining Limited - Mining - Very Large
Minitab Statistical Software helped Newcrest Mining Limited improve haul truck speeds at the Cadia Hill mine. The team used Minitab... to plan data collection and analyze factors affecting truck speed. They found that ramp slope and fuel injectors were key. Adjusting the ramp grade led to faster truck speeds. As a result, Newcrest Mining can now get an extra load of ore per truck each day.
Mosaic Corporation - Manufacturing - Large
Minitab Statistical Software helped Mosaic Corporation improve productivity at its Wingate phosphate mine. The mine's rock recovery rate was just... 47 percent, far below the industry average of 85 to 90 percent. Using Six Sigma methods and Minitab, the team increased productivity by over 50 percent. This improvement delivered more than $12 million in annual financial impact. The project also won a 2009 Process Excellence Award.
Maxion Wheels - Manufacturing - Very Large
Minitab Engage helped Maxion Wheels boost continuous improvement cost savings by 19% annually. Before 2018, Maxion Wheels used spreadsheets for... project management, causing delays and errors. The company needed instant visibility and standardized metrics for over 1,500 projects worldwide. Minitab Engage provided a digital platform for operational excellence and project dashboards. This led to better decision making and more efficient cost savings for customers.
Masimo - Medical Devices - Large
Minitab helped Masimo automate their packaging process for new consumer health products. Masimo wanted to improve packaging aesthetics and durability... with shrink wrap but lacked experience. Manual methods were costly and led to errors. Using Minitab, Masimo's engineering team implemented a fully automated shrink wrap process. This improved output and ensured consistent, high-quality packaging for their products.
LG Chem - Pharmaceuticals - Very Large
Minitab Statistical Software helped LG Chem improve pharmaceutical quality. LG Chem faced a challenge with limited staff knowledge of statistics.... The company chose Minitab for its FDA endorsement, cloud features, and strong support. Minitab enabled easy statistical analysis, document integration, and multilingual reporting. Training with Minitab made scientific work methods more accessible across LG Chem.
泰国暖武里的半导体工厂 - Semiconductor Manufacturing - Large
Minitab Statistical Software helped a semiconductor factory in Nonthaburi, Thailand, predict electricity usage. The team used six forecasting models and... a new custom method to analyze three years of power data. Their new model, built with Minitab, achieved a MAPE of 2.48, much lower than existing models. This improved prediction method reduced electricity costs and set a new standard for future forecasting. The solution supports better budgeting and financial decisions for manufacturing operations.
Ford Motor Company - Automotive - Very Large
Minitab Statistical Software helped Ford Motor Company fix a carpet defect before the 2011 Ford Fiesta launch. The Body Interior... Six Sigma team used Minitab's Design of Experiment tools to find the cause of brush marks on carpets. They worked with the supplier to adjust machine settings without losing plushness or durability. The solution improved carpet quality and supported a successful vehicle launch. Ford kept its high standards and customer satisfaction with Minitab's analytics.
Edward Jones - Financial Services - Very Large
Minitab helped Edward Jones improve customer service in its call centers. The company faced rising call volumes and needed to... keep high service standards. Using Lean Six Sigma and Minitab's statistical tools, the team analyzed how to optimize staff training and response speed. They used design of experiments to find the best ways to meet customer needs. Edward Jones aimed to keep service quality high as the business grew.
Cummins - Manufacturing - Very Large
Quality Trainer by Minitab helped Cummins train over 2,700 employees in Six Sigma and statistical analysis. Cummins faced challenges teaching... statistics to staff with different backgrounds. Quality Trainer's animated lessons and real-world scenarios made learning easier. Cummins completed 12,000 projects and saved over $2 billion using Six Sigma. The enterprise license for Quality Trainer was affordable and fit their training needs.
Crayola - Consumer Goods - Large
Minitab Statistical Software helps Crayola improve product quality. Crayola used data analysis to solve a label adhesive problem on crayons.... They fixed it by misting crayons during labeling. This success led to more Six Sigma projects. In 2008, these projects saved over $1.5 million. Crayola now uses Minitab for all data-driven quality improvements.
Connections Health Solutions - Hospital & Health Care - Medium
Minitab Statistical Software helped Connections Health Solutions improve operations at the Crisis Response Center in Tucson. The center faced long... patient wait times and safety issues before Connections took over management. Using Lean Six Sigma and Minitab, they redesigned patient evaluation and treatment processes. This led to faster care, better quality, and improved patient experiences. About 60 to 70 percent of patients now go home the next day instead of being hospitalized.
Bobcat Company - Manufacturing - Large
Minitab Statistical Software helped Bobcat Company improve its laser-cutting process. Bobcat wanted faster production and better cut quality. The team... used Minitab to analyze data and find the best machine settings. They aimed for a 15% increase in production speed. This would save the cost of an extra laser and reduce outsourcing. The project focused on efficiency and quality in manufacturing.
Akron Children’s Hospital - Hospital & Health Care - Large
Minitab Statistical Software helped Akron Children’s Hospital reduce unplanned extubations in their NICU. The hospital used Lean Six Sigma methods... and Minitab for data analysis. Staff completed a green belt project to improve patient safety. The project focused on premature newborns needing ventilators. Minitab verified improvements in safety events. Akron Children’s Hospital is known for quality healthcare and continuous improvement.
Thai Roong Ruang Sugar Group - Food & Beverages - Large
Minitab Statistical Software helped Thai Roong Ruang Sugar Group fix fairness in employee reviews. The company found big differences in... how department heads scored workers. Using data analysis, they created a new appraisal form. This made pay and bonuses more fair. The new process set clear rules for fair compensation across three sugar factories.
A semiconductor plant in Thailand - Manufacturing - Large
Minitab Statistical Software helped a semiconductor plant in Thailand forecast electricity use. The plant needed to predict energy costs to... manage budgets and keep production running. The team analyzed three years of data with six forecasting models and a new method tailored to their process. They used Minitab to find the most accurate way to predict electricity consumption. This helped the plant make better financial decisions and maximize profits.
Boston Scientific Heredia - Medical Devices - Very Large
Minitab Statistical Software helped Boston Scientific Heredia validate a new packaging process for guidewires. The team wanted to use smaller... pouches to cut material costs. They needed to ensure the new pouches would keep the guidewires sterile. Engineers used Minitab to analyze and confirm the seal strength met standards. This let Boston Scientific move forward with cost-saving packaging changes confidently.
KYOCERA AVX - Manufacturing - Very Large
Minitab Engage helped KYOCERA AVX standardize its customer complaint system across 30+ global plants. The company needed real-time visibility into... quality initiatives and wanted to unify templates and training. Minitab Engage enabled centralized monitoring of improvement projects and customer feedback. Management gained high-level insights and could share lessons learned across locations. This improved decision-making and brought the voice of the customer into strategic planning.
Medtronic - Medical Devices - Very Large
Minitab Quality Trainer helped Medtronic standardize statistical knowledge for Six Sigma trainees. Medtronic faced a challenge with trainees having different... levels of statistics experience. Quality Trainer's animated lessons and real-world scenarios made complex methods easy to understand. The e-learning course ensured all Black Belt candidates reached a common level of statistical awareness. Medtronic used Quality Trainer with Minitab Statistical Software to improve training effectiveness.
OneSteel - Manufacturing - Large
Minitab Statistical Software helped OneSteel reduce excess scale on steel rods at its Laverton Rod Mill. The company faced yield... loss and equipment wear due to high variation in mill scale. OneSteel's team used Minitab to analyze production data and support their Six Sigma project. The solution improved product quality and profitability. The case highlights data-driven process improvement in steel manufacturing.
Stryker - Medical Devices - Very Large
Quality Trainer from Minitab helps Stryker train new engineers in statistics fast. Stryker needed a way to give all new... engineers immediate access to quality statistics training. Before, new hires waited months for group sessions with outside trainers. Now, Quality Trainer is part of Stryker’s onboarding. New engineers start learning right away. This e-learning tool makes training easy to manage and supports Stryker’s focus on quality and improvement.
DuPont Building Innovations - Manufacturing - Very Large
Minitab Statistical Software helped DuPont Building Innovations reach zero landfill waste at 15 global sites. In 2008, they produced 81... million pounds of landfill. The team used Minitab to analyze over 30 waste streams and find ways to recycle or reuse all byproducts. The project included complex sites with third-party partners. Now, even Corian scrap is reused as landscape stone.
Un important producteur d'énergie solaire - Utilities - Very Large
Minitab Statistical Software helped a leading solar technology company fix manufacturing problems. The company faced high defect rates due to... inconsistent silicon nitride film thickness. Using Minitab, they controlled the process and improved energy efficiency. This change increased annual revenue by over $100,000. The company now delivers cleaner energy at a better price.
全球太阳能技术和可再生能源提供商 - Renewable Energy
Minitab Statistical Software and Minitab Engage helped a leading global solar technology company fix manufacturing issues. The team used statistical... analysis to control silicon nitride film thickness. This improved solar panel energy efficiency by 7%, from 81% to 88%. The company gained over 101,400 USD in annual revenue. Minitab tools made problem-solving faster and boosted team confidence.
Mosaic Corporation - Mining
Minitab Statistical Software helped Mosaic Corporation boost mining productivity at the Wingate phosphate mine. The team used Minitab for data... analysis, process mapping, and experiment design. In just 30 days, ore recovery jumped from 47% to over 68%, and later exceeded 80%. Annual financial impact reached $12 million, with $8 million from increased output and $4 million in cost savings. The project won a 2009 process excellence award.
Fresnillo Plc - Mining
Minitab Statistical Software helped Fresnillo Plc boost silver recovery rates at the Saucito mine. The team used lean six sigma... and data analysis to find the root causes of yield variation. They increased silver recovery by 2% and raised monthly revenue by over $2 million. The project optimized reagent settings and improved process control. Minitab's tools enabled better decision-making and reduced production costs.