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Retail Case Studies and Customer Success Stories with Mapp Cloud
Acuitis
- Retail
Mapp Marketing Cloud helped Acuitis connect online and in-store data for a seamless customer experience. Acuitis used the platform to run personalized, cross-channel marketing campaigns. They saw a 9...9% boost in email deliverability rate. Bounce rates dropped by 80%. Click-through rates increased by 40%. Mapp supported Acuitis with automation, segmentation, and ongoing marketing actions.
Mapp Marketing Cloud helped Bondara run a cross-channel marketing campaign for Valentine’s Day. Bondara used gamification, influencer marketing, email marketing, and website promotions to reach more ...people. Social media giveaways and competitions built excitement. Partnering with influencer Scotty Unfamous increased brand visibility. Personalized email campaigns drove last-minute purchases and loyalty. Website deals and free gifts encouraged more sales and made shopping fun.
Mapp Cloud helped Conbipel, a well-known Italian clothing company, unify its marketing data. Conbipel wanted to make its marketing campaigns more personal and connect better with customers. Before Ma...pp, Conbipel struggled with fragmented data and manual work. Mapp's platform now lets Conbipel create unified customer profiles and send personalized messages. This partnership aims to improve customer experience and loyalty for Conbipel.
Mapp Marketing Cloud helps Design Toscano improve personalization and customer experience. Design Toscano needed to collect data from many sources for a better view of their customers. They chose Map...p to replace Bronto after reviewing top customer data platforms. Mapp lets them use real-time browsing data for advanced segmentation and dynamic product recommendations. The support from Mapp’s team was a key reason for their choice. Design Toscano expects better engagement, more revenue, and a stronger online strategy.
Mapp Marketing Cloud helped Ditano, a leading Italian e-commerce beauty retailer, improve digital customer engagement. Ditano wanted better technology integration and a more accessible user interface... for a personalized experience. They used Mapp's advanced personalization, AI, and analytics to deliver tailored product recommendations and real-time business insights. The first phase included migrating operations and optimizing key use cases. Ditano expects to boost customer engagement and strengthen its market position with Mapp.
Mapp Data Streams helped flaconi switch to real-time marketing. flaconi needed to analyze raw data faster to give users a more personalized website experience. With Mapp, flaconi used real-time data ...streams to process every user interaction instantly. This let them react quickly to user actions and improve customer satisfaction. The solution gave flaconi high-quality real-time data, flexible exports, and better strategic alerts.
Mapp Marketing Cloud helped JYSK unify its marketing database across 52 countries. JYSK needed a single source of truth and easy-to-use email templates for daily campaigns. Mapp Engage enabled unlimi...ted logins, regional analytics, and GDPR-compliant consent management. Since 2014, JYSK saw a 10% increase in email open rates. The platform supports data-driven marketing with key KPIs like open rate and click-through rate.
Mapp Marketing Cloud helped PMT – Play Music Today unify their online and offline customer data. PMT wanted to create a single customer profile to better target campaigns and predict customer behavio...r. Mapp enabled PMT to consolidate their marketing technologies and gain valuable insights from all channels. The eCommerce team can now deliver relevant, personalized communications to each customer. This helps PMT support musicians at every level and improve the customer experience across their stores and website.
Mapp Fashion helped House of Bruar fix Google Merchant Center issues like mismatched availability and price. They enriched product data with clearer terms and seasonal descriptors. This led to a 38.1...% increase in ROAS, 51.1% more revenue, and a 9.43% higher CTR. The changes reduced wasted impressions and improved ad performance. House of Bruar now uses these improvements as permanent rules.
Mapp Fashion helped John Lewis boost revenue per email sent with personalized outfit recommendations. The solution delivered tailored experiences across womenswear, menswear, and kidswear. Mapp Fashi...on's AI-powered analytics and attribute tagging enabled John Lewis to show multiple outfits per garment and by occasion. The platform created up to 100 million outfits per night, enhancing customer engagement. John Lewis also let customers create personal style profiles for richer experiences.
Mapp Marketing Cloud helped Prénatal run the Mommy Program campaign. Marco Massara, Omnichannel Director at Prénatal, shares how the solution improved their customer experience. Prénatal chose Mapp f...or its insight-led customer experience features. The campaign was one of their most successful. Mapp enabled better marketing automation and customer data unification.
Mapp Fashion helped Seasalt Cornwall boost revenue per visitor by 1.5%. The retailer wanted to match its in-store personalized experience online. Generic personalization tools failed to deliver. Mapp... Fashion’s AI-driven recommendations showed each visitor unique outfits and styling ideas. This fashion-specific personalization improved customer engagement and profit.
Mapp Marketing Cloud helped Acuitis connect online and in-store data for a seamless customer experience. Acuitis used the platform to run personalized, cross-channel marketing campaigns. They saw a 9...9% boost in email deliverability rate. Bounce rates dropped by 80%. Click-through rates increased by 40%. Mapp supported Acuitis with automation, segmentation, and ongoing marketing actions.
Mapp Marketing Cloud helped Bondara run a cross-channel marketing campaign for Valentine’s Day. Bondara used gamification, influencer marketing, email marketing, and website promotions to reach more ...people. Social media giveaways and competitions built excitement. Partnering with influencer Scotty Unfamous increased brand visibility. Personalized email campaigns drove last-minute purchases and loyalty. Website deals and free gifts encouraged more sales and made shopping fun.
Mapp Cloud helped Conbipel, a well-known Italian clothing company, unify its marketing data. Conbipel wanted to make its marketing campaigns more personal and connect better with customers. Before Ma...pp, Conbipel struggled with fragmented data and manual work. Mapp's platform now lets Conbipel create unified customer profiles and send personalized messages. This partnership aims to improve customer experience and loyalty for Conbipel.
Mapp Marketing Cloud helps Design Toscano improve personalization and customer experience. Design Toscano needed to collect data from many sources for a better view of their customers. They chose Map...p to replace Bronto after reviewing top customer data platforms. Mapp lets them use real-time browsing data for advanced segmentation and dynamic product recommendations. The support from Mapp’s team was a key reason for their choice. Design Toscano expects better engagement, more revenue, and a stronger online strategy.
Mapp Marketing Cloud helped Ditano, a leading Italian e-commerce beauty retailer, improve digital customer engagement. Ditano wanted better technology integration and a more accessible user interface... for a personalized experience. They used Mapp's advanced personalization, AI, and analytics to deliver tailored product recommendations and real-time business insights. The first phase included migrating operations and optimizing key use cases. Ditano expects to boost customer engagement and strengthen its market position with Mapp.
Mapp Data Streams helped flaconi switch to real-time marketing. flaconi needed to analyze raw data faster to give users a more personalized website experience. With Mapp, flaconi used real-time data ...streams to process every user interaction instantly. This let them react quickly to user actions and improve customer satisfaction. The solution gave flaconi high-quality real-time data, flexible exports, and better strategic alerts.
Mapp Marketing Cloud helped JYSK unify its marketing database across 52 countries. JYSK needed a single source of truth and easy-to-use email templates for daily campaigns. Mapp Engage enabled unlimi...ted logins, regional analytics, and GDPR-compliant consent management. Since 2014, JYSK saw a 10% increase in email open rates. The platform supports data-driven marketing with key KPIs like open rate and click-through rate.
Mapp Marketing Cloud helped PMT – Play Music Today unify their online and offline customer data. PMT wanted to create a single customer profile to better target campaigns and predict customer behavio...r. Mapp enabled PMT to consolidate their marketing technologies and gain valuable insights from all channels. The eCommerce team can now deliver relevant, personalized communications to each customer. This helps PMT support musicians at every level and improve the customer experience across their stores and website.
Mapp Fashion helped House of Bruar fix Google Merchant Center issues like mismatched availability and price. They enriched product data with clearer terms and seasonal descriptors. This led to a 38.1...% increase in ROAS, 51.1% more revenue, and a 9.43% higher CTR. The changes reduced wasted impressions and improved ad performance. House of Bruar now uses these improvements as permanent rules.
Mapp Fashion helped John Lewis boost revenue per email sent with personalized outfit recommendations. The solution delivered tailored experiences across womenswear, menswear, and kidswear. Mapp Fashi...on's AI-powered analytics and attribute tagging enabled John Lewis to show multiple outfits per garment and by occasion. The platform created up to 100 million outfits per night, enhancing customer engagement. John Lewis also let customers create personal style profiles for richer experiences.
Mapp Marketing Cloud helped Prénatal run the Mommy Program campaign. Marco Massara, Omnichannel Director at Prénatal, shares how the solution improved their customer experience. Prénatal chose Mapp f...or its insight-led customer experience features. The campaign was one of their most successful. Mapp enabled better marketing automation and customer data unification.
Mapp Fashion helped Seasalt Cornwall boost revenue per visitor by 1.5%. The retailer wanted to match its in-store personalized experience online. Generic personalization tools failed to deliver. Mapp... Fashion’s AI-driven recommendations showed each visitor unique outfits and styling ideas. This fashion-specific personalization improved customer engagement and profit.
Mapp Marketing Cloud helped Acuitis connect online and in-store data for a seamless customer experience. Acuitis used the platform to run personalized, cross-channel marketing campaigns. They saw a 9...9% boost in email deliverability rate. Bounce rates dropped by 80%. Click-through rates increased by 40%. Mapp supported Acuitis with automation, segmentation, and ongoing marketing actions.
Mapp Marketing Cloud helped Bondara run a cross-channel marketing campaign for Valentine’s Day. Bondara used gamification, influencer marketing, email marketing, and website promotions to reach more ...people. Social media giveaways and competitions built excitement. Partnering with influencer Scotty Unfamous increased brand visibility. Personalized email campaigns drove last-minute purchases and loyalty. Website deals and free gifts encouraged more sales and made shopping fun.
Mapp Cloud helped Conbipel, a well-known Italian clothing company, unify its marketing data. Conbipel wanted to make its marketing campaigns more personal and connect better with customers. Before Ma...pp, Conbipel struggled with fragmented data and manual work. Mapp's platform now lets Conbipel create unified customer profiles and send personalized messages. This partnership aims to improve customer experience and loyalty for Conbipel.
Mapp Marketing Cloud helps Design Toscano improve personalization and customer experience. Design Toscano needed to collect data from many sources for a better view of their customers. They chose Map...p to replace Bronto after reviewing top customer data platforms. Mapp lets them use real-time browsing data for advanced segmentation and dynamic product recommendations. The support from Mapp’s team was a key reason for their choice. Design Toscano expects better engagement, more revenue, and a stronger online strategy.
Apparel & Fashion Case Studies and Customer Success Stories with Mapp Cloud
Belstaff
- Apparel & Fashion
Mapp Fashion helped Belstaff boost email revenue by 69%. Belstaff used personalized product and outfit recommendations in their emails. They tested Dressipi’s API in their email service provider. Ema...ils with recommendations saw a 14% higher click-to-open rate, 69% more revenue, and 32% more conversions. The solution fit Belstaff’s brand and improved customer engagement.
Mapp Marketing Cloud helped GLD Group unify and analyze their customer data. GLD Group wanted to improve personalization and increase sales across their fashion and sports brands. Their small marketi...ng team needed a platform to manage data and share insights between brands. Mapp Marketing Cloud provided real-time analytics, dynamic content, and advanced personalization. GLD Group now uses smarter marketing campaigns and benefits from support by Mapp’s Customer Success Team.
Mapp Fashion helped House of Bruar use AI personalization for their online store. The goal was to show better products to each shopper and lower return rates. They tested Dressipi’s fashion-specific ...AI models for similar items and personalized outfits. This led to a 5% increase in revenue per visitor and a 2% drop in returns. The solution also reduced manual work and gave access to a dashboard for tracking returns.
Mapp Fashion helped LK Bennett use real-time personalization in their merchandising. LK Bennett wanted to show the best products to each customer and save time for their team. With Mapp Fashion, they... blended automation and control, letting merchandisers keep their brand strategy while customers saw products just for them. This led to a 20% increase in revenue and fewer product returns. LK Bennett found the tool easy to use and powerful for both the team and their customers.
Mapp Marketing Cloud helps Superga create better customer experiences. Superga chose Mapp for its personalized approach and strong customer data platform. The goal is to deliver better content and co...nnect efforts across the GLD GROUP brands. Superga wants to use Mapp to improve how they share information and engage customers. This partnership aims to combine Superga’s customer knowledge with Mapp’s technology for growth.
Mapp Marketing Cloud helps Turnbull & Asser connect online and offline data. The platform supports their multi-channel engagement and automates customer journeys. Mapp's advanced web analytics improv...e the eCommerce experience. Turnbull & Asser aims to use data-driven insights for better customer engagement and retention. The marketing team praised Mapp for its features and support during the review process.
Mapp Cloud helped Witt-Gruppe automate their email marketing. Before, the team did many tasks by hand and lost time. With Mapp, they used dynamic size filters and automation. Click rates went up by 1...3%. Conversion rates rose by 36%. Sales from email grew by 69%. The team now works faster and reaches customers in a more personal way.
Mapp Fashion helped Country Road Group boost revenue per visitor by 4% using AI-driven product tagging and personalized outfit recommendations. The solution improved product discovery and delivered t...ailored shopping experiences on the Witchery website. Personalized weekly emails increased revenue per email by 11%. Country Road Group now plans to expand Mapp Fashion’s personalization across all its brands.
Mapp Fashion helped River Island boost revenue by 6% in 12 months. The retailer used apparel-specific personalization on their product listing pages. This approach outperformed two generic providers,... raising revenue per visitor by 3% in the initial test. Expanding personalization increased average order value by 5% and conversion by 3%. Email integration with Mapp Fashion led to a 34% higher click-through rate and a 52% increase in click-to-open rate.
Mapp Fashion helped Belstaff boost email revenue by 69%. Belstaff used personalized product and outfit recommendations in their emails. They tested Dressipi’s API in their email service provider. Ema...ils with recommendations saw a 14% higher click-to-open rate, 69% more revenue, and 32% more conversions. The solution fit Belstaff’s brand and improved customer engagement.
Mapp Marketing Cloud helped GLD Group unify and analyze their customer data. GLD Group wanted to improve personalization and increase sales across their fashion and sports brands. Their small marketi...ng team needed a platform to manage data and share insights between brands. Mapp Marketing Cloud provided real-time analytics, dynamic content, and advanced personalization. GLD Group now uses smarter marketing campaigns and benefits from support by Mapp’s Customer Success Team.
Mapp Fashion helped House of Bruar use AI personalization for their online store. The goal was to show better products to each shopper and lower return rates. They tested Dressipi’s fashion-specific ...AI models for similar items and personalized outfits. This led to a 5% increase in revenue per visitor and a 2% drop in returns. The solution also reduced manual work and gave access to a dashboard for tracking returns.
Mapp Fashion helped LK Bennett use real-time personalization in their merchandising. LK Bennett wanted to show the best products to each customer and save time for their team. With Mapp Fashion, they... blended automation and control, letting merchandisers keep their brand strategy while customers saw products just for them. This led to a 20% increase in revenue and fewer product returns. LK Bennett found the tool easy to use and powerful for both the team and their customers.
Mapp Marketing Cloud helps Superga create better customer experiences. Superga chose Mapp for its personalized approach and strong customer data platform. The goal is to deliver better content and co...nnect efforts across the GLD GROUP brands. Superga wants to use Mapp to improve how they share information and engage customers. This partnership aims to combine Superga’s customer knowledge with Mapp’s technology for growth.
Mapp Marketing Cloud helps Turnbull & Asser connect online and offline data. The platform supports their multi-channel engagement and automates customer journeys. Mapp's advanced web analytics improv...e the eCommerce experience. Turnbull & Asser aims to use data-driven insights for better customer engagement and retention. The marketing team praised Mapp for its features and support during the review process.
Mapp Cloud helped Witt-Gruppe automate their email marketing. Before, the team did many tasks by hand and lost time. With Mapp, they used dynamic size filters and automation. Click rates went up by 1...3%. Conversion rates rose by 36%. Sales from email grew by 69%. The team now works faster and reaches customers in a more personal way.
Mapp Fashion helped Country Road Group boost revenue per visitor by 4% using AI-driven product tagging and personalized outfit recommendations. The solution improved product discovery and delivered t...ailored shopping experiences on the Witchery website. Personalized weekly emails increased revenue per email by 11%. Country Road Group now plans to expand Mapp Fashion’s personalization across all its brands.
Mapp Fashion helped River Island boost revenue by 6% in 12 months. The retailer used apparel-specific personalization on their product listing pages. This approach outperformed two generic providers,... raising revenue per visitor by 3% in the initial test. Expanding personalization increased average order value by 5% and conversion by 3%. Email integration with Mapp Fashion led to a 34% higher click-through rate and a 52% increase in click-to-open rate.
Mapp Fashion helped Belstaff boost email revenue by 69%. Belstaff used personalized product and outfit recommendations in their emails. They tested Dressipi’s API in their email service provider. Ema...ils with recommendations saw a 14% higher click-to-open rate, 69% more revenue, and 32% more conversions. The solution fit Belstaff’s brand and improved customer engagement.
Financial Services Case Studies and Customer Success Stories with Mapp Cloud
Admiral Money
- Financial Services
Admiral Money chose Mapp Marketing Cloud to improve their cross-channel marketing. They wanted to grow their business and make customer engagement better. After a detailed selection process, they pic...ked Mapp for its strong automation and support. Admiral Money will use Mapp to automate campaigns and work with Mapp’s professional services team. The goal is to make marketing easier and help more customers.
Mapp Engage helped Everyday Loans quickly launch digital marketing. Everyday Loans needed strong digital tools and a partner for ongoing support. Mapp provided a clear onboarding plan and reliable he...lp. Everyday Loans uses Mapp to improve customer engagement with advanced digital communication. As they grow, they plan to add more channels. Mapp’s scalable solutions support their expanding needs.
Mapp Data Streams helped Lowell Group bring together data from nine domains. This made it easier for teams to access and use data. The company could process data almost in real time. This improved de...cision-making and made operations more efficient. Mapp supported Lowell with expert help during setup and design.
Mapp Marketing Cloud helped Quint, a fintech business, drive long-term business growth. Quint chose Mapp after a competitive review of major marketing cloud vendors. Mapp provided strong support, eas...y-to-implement features, and better value. Quint uses Mapp for cross-channel marketing, real-time personalized messaging, and improved customer insights. Mapp's services started in the UK and expanded to other regions.
Admiral Money chose Mapp Marketing Cloud to improve their cross-channel marketing. They wanted to grow their business and make customer engagement better. After a detailed selection process, they pic...ked Mapp for its strong automation and support. Admiral Money will use Mapp to automate campaigns and work with Mapp’s professional services team. The goal is to make marketing easier and help more customers.
Mapp Engage helped Everyday Loans quickly launch digital marketing. Everyday Loans needed strong digital tools and a partner for ongoing support. Mapp provided a clear onboarding plan and reliable he...lp. Everyday Loans uses Mapp to improve customer engagement with advanced digital communication. As they grow, they plan to add more channels. Mapp’s scalable solutions support their expanding needs.
Mapp Data Streams helped Lowell Group bring together data from nine domains. This made it easier for teams to access and use data. The company could process data almost in real time. This improved de...cision-making and made operations more efficient. Mapp supported Lowell with expert help during setup and design.
Mapp Marketing Cloud helped Quint, a fintech business, drive long-term business growth. Quint chose Mapp after a competitive review of major marketing cloud vendors. Mapp provided strong support, eas...y-to-implement features, and better value. Quint uses Mapp for cross-channel marketing, real-time personalized messaging, and improved customer insights. Mapp's services started in the UK and expanded to other regions.
Admiral Money chose Mapp Marketing Cloud to improve their cross-channel marketing. They wanted to grow their business and make customer engagement better. After a detailed selection process, they pic...ked Mapp for its strong automation and support. Admiral Money will use Mapp to automate campaigns and work with Mapp’s professional services team. The goal is to make marketing easier and help more customers.
Food & Beverages Case Studies and Customer Success Stories with Mapp Cloud
DIAGEO
- Food & Beverages
Mapp Marketing Cloud helped DIAGEO centralize first-party customer data for global campaigns. DIAGEO needed data consistency across brands and regions. The solution unified customer data and enabled ...automated, personalized campaigns at scale. DIAGEO outperformed industry benchmarks on engagement rates. The company saw growth in first-party opt-ins and improved click-to-open rates. Mapp's platform supported email and SMS marketing, empowering brand managers with flexible content management.
Mapp Marketing Cloud helps Ella's Kitchen deliver more personalized content to customers. The company wanted to improve its eCRM strategy and customer engagement. Mapp's platform supports the Friends... programme with personalized emails, tips, recipes, and coupons. Ella's Kitchen uses Mapp's automation and behavioral data tools to create dynamic, tailored customer journeys. The team plans to boost campaign efficiency and relevancy with Mapp's support and account management.
Mapp Marketing Cloud helps Parmalat improve its marketing. Parmalat uses Mapp to build better relationships with online customers. The company uses engagement and customer analytics features. These t...ools help Parmalat personalize campaigns. Parmalat aims to boost campaign performance and connect more with its customers.
Mapp Marketing Cloud helped PepsiCo use 1st-party data to boost social media engagement for the Quaker Oats brand in the Netherlands. PepsiCo used Mapp to collect over 400,000 new contacts and run ta...rgeted, personalized campaigns. The campaign for Quaker Oats Cruesli captured 50,000 new contacts in phase 1. PepsiCo reduced cost-per-acquisition by 50% for votes from first-party contacts compared to broad market votes. Mapp enabled PepsiCo to unify customer data, automate marketing, and drive strong results with GDPR-compliant data.
Mapp Marketing Cloud helped DIAGEO centralize first-party customer data for global campaigns. DIAGEO needed data consistency across brands and regions. The solution unified customer data and enabled ...automated, personalized campaigns at scale. DIAGEO outperformed industry benchmarks on engagement rates. The company saw growth in first-party opt-ins and improved click-to-open rates. Mapp's platform supported email and SMS marketing, empowering brand managers with flexible content management.
Mapp Marketing Cloud helps Ella's Kitchen deliver more personalized content to customers. The company wanted to improve its eCRM strategy and customer engagement. Mapp's platform supports the Friends... programme with personalized emails, tips, recipes, and coupons. Ella's Kitchen uses Mapp's automation and behavioral data tools to create dynamic, tailored customer journeys. The team plans to boost campaign efficiency and relevancy with Mapp's support and account management.
Mapp Marketing Cloud helps Parmalat improve its marketing. Parmalat uses Mapp to build better relationships with online customers. The company uses engagement and customer analytics features. These t...ools help Parmalat personalize campaigns. Parmalat aims to boost campaign performance and connect more with its customers.
Mapp Marketing Cloud helped PepsiCo use 1st-party data to boost social media engagement for the Quaker Oats brand in the Netherlands. PepsiCo used Mapp to collect over 400,000 new contacts and run ta...rgeted, personalized campaigns. The campaign for Quaker Oats Cruesli captured 50,000 new contacts in phase 1. PepsiCo reduced cost-per-acquisition by 50% for votes from first-party contacts compared to broad market votes. Mapp enabled PepsiCo to unify customer data, automate marketing, and drive strong results with GDPR-compliant data.
Mapp Marketing Cloud helped DIAGEO centralize first-party customer data for global campaigns. DIAGEO needed data consistency across brands and regions. The solution unified customer data and enabled ...automated, personalized campaigns at scale. DIAGEO outperformed industry benchmarks on engagement rates. The company saw growth in first-party opt-ins and improved click-to-open rates. Mapp's platform supported email and SMS marketing, empowering brand managers with flexible content management.
Media Production Case Studies and Customer Success Stories with Mapp Cloud
Class Editori
- Media Production
Mapp Marketing Cloud helped Class Editori improve reader engagement and deliver more relevant customer experiences. The challenge was to analyze audience behaviors and preferences and connect with us...ers throughout the customer journey. Mapp provided AI-powered analytics, real-time data, and marketing automation. Class Editori now tracks subscriptions, conversions, and content performance. They use these insights to personalize content and optimize campaigns. This partnership supports their digital growth and increases subscriptions.
Mapp Cloud helped Freesat, a UK satellite TV service, become more data-driven and improve marketing. Freesat needed to raise awareness and personalize customer journeys. Mapp integrated with their te...ch stack to create single customer views. Freesat can now personalize messages for prospects and customers. The platform lets them capture more data and automate campaigns. Freesat is now better at serving customers and growing their business.
Mapp Cloud helped Heise Online increase reader loyalty with data-driven customer audience management. Heise Online used Mapp to segment users and personalize content based on reader preferences. This... led to a 94% rise in conversion rate. Click-through rates doubled on average compared to non-personalized messaging. Paid content recommendations saw a 26% improvement in click rate. Article recommendations achieved click-through rates 8 times higher than banner ads.
Mapp Marketing Cloud helped Class Editori improve reader engagement and deliver more relevant customer experiences. The challenge was to analyze audience behaviors and preferences and connect with us...ers throughout the customer journey. Mapp provided AI-powered analytics, real-time data, and marketing automation. Class Editori now tracks subscriptions, conversions, and content performance. They use these insights to personalize content and optimize campaigns. This partnership supports their digital growth and increases subscriptions.
Mapp Cloud helped Freesat, a UK satellite TV service, become more data-driven and improve marketing. Freesat needed to raise awareness and personalize customer journeys. Mapp integrated with their te...ch stack to create single customer views. Freesat can now personalize messages for prospects and customers. The platform lets them capture more data and automate campaigns. Freesat is now better at serving customers and growing their business.
Mapp Cloud helped Heise Online increase reader loyalty with data-driven customer audience management. Heise Online used Mapp to segment users and personalize content based on reader preferences. This... led to a 94% rise in conversion rate. Click-through rates doubled on average compared to non-personalized messaging. Paid content recommendations saw a 26% improvement in click rate. Article recommendations achieved click-through rates 8 times higher than banner ads.
Mapp Marketing Cloud helped Class Editori improve reader engagement and deliver more relevant customer experiences. The challenge was to analyze audience behaviors and preferences and connect with us...ers throughout the customer journey. Mapp provided AI-powered analytics, real-time data, and marketing automation. Class Editori now tracks subscriptions, conversions, and content performance. They use these insights to personalize content and optimize campaigns. This partnership supports their digital growth and increases subscriptions.
Hospitality Case Studies and Customer Success Stories with Mapp Cloud
Air Charter Service (ACS)
- Hospitality
Mapp Marketing Cloud helped Air Charter Service (ACS) move 30 years of offline data online. ACS needed to send hyper-personalized messages to 500,000 customers in 8 languages. Mapp enabled instant en...quiry confirmation emails and a new welcome journey. ACS saw a 52% increase in click through rate, a 23% increase in email open rate, and a 22% increase in click to open rate. The Mapp team supported ACS in unifying customer profiles and improving customer service.
Monte-Carlo Société des Bains de Mer (SBM)
- Hospitality
Mapp Marketing Cloud helped Monte-Carlo Société des Bains de Mer (SBM) unify customer data from multiple luxury hotels, casinos, and restaurants. SBM used Mapp to personalize marketing campaigns and ...put the customer at the center of their strategy. The platform enabled SBM to track campaign performance and optimize communications. SBM achieved a 25% average email open rate across all campaigns and a 50% open rate for loyal customers. The 'Escapade à Monaco' campaign deepened customer knowledge and improved offer targeting.
Mapp Marketing Cloud helped Air Charter Service (ACS) move 30 years of offline data online. ACS needed to send hyper-personalized messages to 500,000 customers in 8 languages. Mapp enabled instant en...quiry confirmation emails and a new welcome journey. ACS saw a 52% increase in click through rate, a 23% increase in email open rate, and a 22% increase in click to open rate. The Mapp team supported ACS in unifying customer profiles and improving customer service.
Monte-Carlo Société des Bains de Mer (SBM)
- Hospitality
Mapp Marketing Cloud helped Monte-Carlo Société des Bains de Mer (SBM) unify customer data from multiple luxury hotels, casinos, and restaurants. SBM used Mapp to personalize marketing campaigns and ...put the customer at the center of their strategy. The platform enabled SBM to track campaign performance and optimize communications. SBM achieved a 25% average email open rate across all campaigns and a 50% open rate for loyal customers. The 'Escapade à Monaco' campaign deepened customer knowledge and improved offer targeting.
Mapp Marketing Cloud helped Air Charter Service (ACS) move 30 years of offline data online. ACS needed to send hyper-personalized messages to 500,000 customers in 8 languages. Mapp enabled instant en...quiry confirmation emails and a new welcome journey. ACS saw a 52% increase in click through rate, a 23% increase in email open rate, and a 22% increase in click to open rate. The Mapp team supported ACS in unifying customer profiles and improving customer service.
Consumer Goods Case Studies and Customer Success Stories with Mapp Cloud
Bottega Verde
- Consumer Goods
Mapp Marketing Cloud helped Bottega Verde bring all their data into one tool. The company wanted to build stronger customer relationships with personalized messages. Mapp's platform gave them cross-c...hannel automation, advanced analytics, and AI features. Bottega Verde now manages digital marketing in one place. They aim to boost customer satisfaction and loyalty with tailored services.
Mapp Marketing Cloud helps Nashi Argan collect and organize customer data. Nashi Argan uses the platform to segment users and run cross-channel marketing. The solution lets them create a personalized... and engaging shopping experience. This supports their goal of high customer satisfaction. Nashi Argan expects a true competitive advantage from using Mapp Marketing Cloud.
Mapp Marketing Cloud helped Bottega Verde bring all their data into one tool. The company wanted to build stronger customer relationships with personalized messages. Mapp's platform gave them cross-c...hannel automation, advanced analytics, and AI features. Bottega Verde now manages digital marketing in one place. They aim to boost customer satisfaction and loyalty with tailored services.
Mapp Marketing Cloud helps Nashi Argan collect and organize customer data. Nashi Argan uses the platform to segment users and run cross-channel marketing. The solution lets them create a personalized... and engaging shopping experience. This supports their goal of high customer satisfaction. Nashi Argan expects a true competitive advantage from using Mapp Marketing Cloud.
Mapp Marketing Cloud helped Bottega Verde bring all their data into one tool. The company wanted to build stronger customer relationships with personalized messages. Mapp's platform gave them cross-c...hannel automation, advanced analytics, and AI features. Bottega Verde now manages digital marketing in one place. They aim to boost customer satisfaction and loyalty with tailored services.
Mapp Marketing Cloud helped ePRICE centralize customer data and improve omnichannel marketing. ePRICE used automated workflows, personalized campaigns, and real-time analytics. They saw a 144% rise i...n conversion rates. Email open rates increased by 14% and click-through rates by 18%. The marketing process became more efficient and streamlined.
Mapp Marketing Cloud helped Expert International manage marketing for over 400 stores in Italy. Expert needed to unify data and control cross-channel marketing. Mapp integrated with their MarTech sta...ck and enabled real-time, event-triggered emails. The platform removed data silos and automated campaigns across email, mobile, and social. Email open rates increased from 10% to over 47% after implementing welcome emails. Birthday emails achieved a 20%+ open rate and a 25% click-through rate.
Mapp Marketing Cloud helped ePRICE centralize customer data and improve omnichannel marketing. ePRICE used automated workflows, personalized campaigns, and real-time analytics. They saw a 144% rise i...n conversion rates. Email open rates increased by 14% and click-through rates by 18%. The marketing process became more efficient and streamlined.
Mapp Marketing Cloud helped Expert International manage marketing for over 400 stores in Italy. Expert needed to unify data and control cross-channel marketing. Mapp integrated with their MarTech sta...ck and enabled real-time, event-triggered emails. The platform removed data silos and automated campaigns across email, mobile, and social. Email open rates increased from 10% to over 47% after implementing welcome emails. Birthday emails achieved a 20%+ open rate and a 25% click-through rate.
Publishing Case Studies and Customer Success Stories with Mapp Cloud
Pan Macmillan
- Publishing
Mapp Marketing Cloud helped Pan Macmillan gain deeper insights into reader behavior. The company wanted to understand customer journeys, even when purchases happened on third-party sites. Mapp's real...-time analytics unified engagement data from web and owned channels. This enabled Pan Macmillan to personalize book recommendations and automate global book launches. The solution improved their ability to engage readers and tailor marketing messages.
Mapp Intelligence helped The Digital Public Library improve user experiences for 5.5 million users. They integrated user data from many sources and made sure everything followed GDPR rules. This let ...them deliver better content and personalize user interactions. The library used real-time analytics to guide their digital strategy and focus on what users needed most. They now have full visibility into user behavior and can monitor many metrics for their content.
Mapp Marketing Cloud helped Pan Macmillan gain deeper insights into reader behavior. The company wanted to understand customer journeys, even when purchases happened on third-party sites. Mapp's real...-time analytics unified engagement data from web and owned channels. This enabled Pan Macmillan to personalize book recommendations and automate global book launches. The solution improved their ability to engage readers and tailor marketing messages.
Mapp Intelligence helped The Digital Public Library improve user experiences for 5.5 million users. They integrated user data from many sources and made sure everything followed GDPR rules. This let ...them deliver better content and personalize user interactions. The library used real-time analytics to guide their digital strategy and focus on what users needed most. They now have full visibility into user behavior and can monitor many metrics for their content.
Sports Case Studies and Customer Success Stories with Mapp Cloud
Umbro
- Sports
Mapp Marketing Cloud helps Umbro with their expansion plans. Umbro chose Mapp for its strong personalization and customer engagement features. The platform lets Umbro share content and knowledge acro...ss GLD Group brands. Mapp’s Customer Data Platform will unify all of Umbro’s first-party data. This helps Umbro use their customer data in one place for better marketing.
Mapp Marketing Cloud helped West Ham United F.C. unify supporter data across multiple websites. The club faced challenges with complex segmentation and managing many sites. Their goal was to create a... single supporter view and deliver hyper-personalized fan experiences. Mapp enabled better targeting and communication for both loyal and new fans. Fast onboarding and strong support from Mapp made the transition smooth. West Ham United can now focus on fan engagement and future digital projects.
Mapp Marketing Cloud helps Umbro with their expansion plans. Umbro chose Mapp for its strong personalization and customer engagement features. The platform lets Umbro share content and knowledge acro...ss GLD Group brands. Mapp’s Customer Data Platform will unify all of Umbro’s first-party data. This helps Umbro use their customer data in one place for better marketing.
Mapp Marketing Cloud helped West Ham United F.C. unify supporter data across multiple websites. The club faced challenges with complex segmentation and managing many sites. Their goal was to create a... single supporter view and deliver hyper-personalized fan experiences. Mapp enabled better targeting and communication for both loyal and new fans. Fast onboarding and strong support from Mapp made the transition smooth. West Ham United can now focus on fan engagement and future digital projects.
Entertainment Case Studies and Customer Success Stories with Mapp Cloud
Varelotteriet
- Entertainment
Mapp Marketing Cloud helped Varelotteriet merge online and offline data for personalized marketing. The goal was to increase ticket sales in both online and physical stores. Varelotteriet used Mapp t...o create a digital footprint for each consumer and retailer. This led to a 300% increase in ticket sales across all retailers. The top retailer saw a 1000% boost in sales. The campaign also improved retailer motivation and awareness.
Mapp Marketing Cloud helped Varelotteriet merge online and offline data for personalized marketing. The goal was to increase ticket sales in both online and physical stores. Varelotteriet used Mapp t...o create a digital footprint for each consumer and retailer. This led to a 300% increase in ticket sales across all retailers. The top retailer saw a 1000% boost in sales. The campaign also improved retailer motivation and awareness.
Mapp Marketing Cloud helped Vivup, a UK employee benefits provider, unify their complex data into one platform. Vivup faced challenges with many different datasets and limited analytics. They needed ...better segmentation and more personalized customer experiences. With Mapp, they now manage all cross-channel data and campaigns in one place. Vivup plans to use the platform for more personalized customer portals and improved onsite experiences.
Mapp Marketing Cloud helped Vivup, a UK employee benefits provider, unify their complex data into one platform. Vivup faced challenges with many different datasets and limited analytics. They needed ...better segmentation and more personalized customer experiences. With Mapp, they now manage all cross-channel data and campaigns in one place. Vivup plans to use the platform for more personalized customer portals and improved onsite experiences.
Internet Case Studies and Customer Success Stories with Mapp Cloud
Mavriq
- Internet
Mapp Marketing Cloud helped Mavriq improve customer lifetime value. Mavriq wanted to deliver more personalized and scalable communications. They needed to build stronger relationships with digital cu...stomers. Mapp Marketing Cloud gave them a unified platform and advanced features. Mavriq set up competence centers to boost integration and scalability. The solution supports their global growth and focus on customer experience.
Mapp Marketing Cloud helped Mavriq improve customer lifetime value. Mavriq wanted to deliver more personalized and scalable communications. They needed to build stronger relationships with digital cu...stomers. Mapp Marketing Cloud gave them a unified platform and advanced features. Mavriq set up competence centers to boost integration and scalability. The solution supports their global growth and focus on customer experience.