Real-World Case Studies and Customer Success Stories with LISTSERV Maestro Email Marketing

LISTSERV Maestro helped United Way of America improve email communication across 1,400 independent organizations. United Way uses LISTSERV to manage... 92 lists with over 734,000 subscribers. The largest list, for the September 11th Fund, has more than 700,000 members. Daily message traffic averages 3,500 and is expected to grow. The software lets United Way tailor messages for donors and interested people. This improved communication supports collaboration and sharing across the United Way network.
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LISTSERV from L-Soft helped Special Olympics Maryland, Prince George's County improve team communication. Before, coaches had to pass on information,... which was slow and unreliable. With LISTSERV, SOMDPG set up email lists for all teams under a master list. Coaches and families now get updates quickly and easily. The system prevents duplicate messages and is easy to use. Customer support from L-Soft is excellent.
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LISTSERV helped Sierra Club manage thousands of email discussion lists for its 600,000 members. Before LISTSERV, only a few hundred... leaders could use the old email system, leaving most members out. LISTSERV made it easy for volunteers to manage and join lists. By July 1999, Sierra Club had over 370 lists and 22,300 subscribers. The software allowed local control and simple subscription, supporting the club's growth and communication needs.
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RedR is an international charity that helps disaster victims by providing skilled personnel to relief agencies. They needed a reliable... way to share technical advice with their members in the field. L-Soft's list management services allowed RedR to set up email lists for technical support and internal discussions. This helped them answer over 30 support requests, usually within 24 hours. The system also made it easy to share news and information quickly with staff and subscribers.
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NeighborImpact helps people in Oregon with food, shelter, and education. They had trouble with their old email list system. They... switched to L-Soft's cloud-based LISTSERV for email list hosting. The new system is easy to use and powerful. Staff found it simple to manage lists and migrate old ones. Now, they run 10 lists with 2,000 subscribers and plan to expand further.
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GIST Support International (GSI) is a patient-driven group for people with rare cancers. They needed a way to connect members... from around the world. They used LISTSERV email groups to share advice and support. The email groups helped members learn from each other and support new patients. GSI values the lasting information shared through their LISTSERV discussions.
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FORREX is a non-profit group in British Columbia. They needed a better way to keep in touch with staff, partners,... and clients. In 2001, they started using LISTSERV from L-Soft to run email lists. This helped them share news, events, and research with almost 1900 subscribers. They made templates to launch new lists faster. Now, staff and clients get regular updates and can choose what topics they want to follow.
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CharityChannel is a global community for nonprofit professionals. In the mid-1990s, they switched from a third-party email list system to... in-house LISTSERV and LSMTP solutions from L-Soft. This move helped them grow their online communities and support many nonprofit organizations. They could host private lists for groups and donate lists to nonprofits. The new system made it easier for professionals to connect and collaborate worldwide. CharityChannel now supports both online and offline events and is building a global education system for nonprofit professionals.
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ASTC wanted to connect educators in science centers and museums. They used L-Soft's LISTSERV to create the ISEN-ASTC-L email list.... The list grew to over 1,000 subscribers in 30 countries. ASTC staff found the list easy to manage and had few problems. They liked having control over the list archives and no spam issues. The list became an important tool for the science center network.
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Ashoka needed a better way to communicate with its 1,100 fellows and many supporters. They wanted a tool to keep... everyone connected and share information. L-Soft donated a ListPlex node running LISTSERV software to help. Ashoka used it to launch several mailing lists, including News@Ashoka, which now has about 2,500 subscribers. The software helped Ashoka reach more people and keep their community engaged. Ashoka plans to launch more mailing lists in the future.
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APAPO needed a way to share important information with psychologists and psychology students. They used L-Soft's LISTSERV software to send... their PracticeUpdate newsletter to 60,000 members every three weeks. The newsletter gives tools, news, and updates to help psychologists in their work. It is easy to read and helps members find useful content quickly. Using LISTSERV saved APAPO money on printing and mailing costs.
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AEGEE is a large student association in Europe. They needed a way to help members communicate across many countries. They... started using LISTSERV in 1997 to connect their members and manage email lists. LISTSERV helped them filter spam, support voting, and send press releases. Now, AEGEE uses 590 email lists with 96,000 subscribers and 21,000 daily deliveries. LISTSERV supports their busy communication at local, regional, and European levels.
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ACOR needed a way for cancer patients, families, and medical professionals to share information and support. They used L-Soft's LISTSERV... software to run 135 mailing lists for over 50,000 subscribers. The software helped ACOR deliver more than 1.5 million messages each week. ACOR found the service reliable and easy to use. The lists became a key resource for people with cancer, especially those with rare diseases or limited access to information.
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LISTSERV helped the University of Valencia manage over 600 email lists for faculty, staff, and 55,000 students. The university faced... slow servers and heavy administrative work with their old email list software. LISTSERV's web interface made list management easy for non-technical staff. The IT department spent less time on support and more on strategic work. LISTSERV automated many tasks and supported 644 lists, some with over 3,000 subscribers.
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LISTSERV software helped the University of Tampere's FAST program improve teaching and learning. The program used LISTSERV to share materials... and connect students and teachers. Students could access resources anytime and join discussions online. The software made it easier to reach distance learners and working professionals. It also lowered the cost of delivering instructional materials. Students and teachers reported better communication and higher motivation.
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LISTSERV HPO helped Technion, the Israel Institute of Technology, manage thousands of email lists for faculty, students, and administration. Before LISTSERV, manual... list management was unmanageable. With LISTSERV HPO, Technion automated email list administration, handling about 4,000 active lists and 150,000 messages weekly. The software improved communication, made faculty administration more efficient, and ensured targeted information delivery. Technion values LISTSERV's secure, flexible, and feature-rich mailing list capabilities.
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LISTSERV helped Syracuse University manage email lists for students, faculty, and staff. The university started using LISTSERV in 1987. They... now host about 2,000 lists and delivered nearly 25,000 messages in April 2004. Most new lists are for classes. LISTSERV is easy to use and saves time on administration. Technical support from L-Soft is responsive and helpful.
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LISTSERV helped St. John's University manage almost 700 mailing lists with 220,000 subscribers. The university used LISTSERV to support academic... collaboration in human services, education, psychology, and medicine. The platform handled over 700,000 messages per day, making it the largest academic LISTSERV site globally. LISTSERV's web features made it easy to organize archives and manage list options. The SJUOWNER list provided a help desk and information center for list owners.
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Katholieke Universiteit Leuven needed a reliable way to manage email and mailing lists for communication. They used LISTSERV email list... management software from L-Soft. The software helped protect against misuse, spam, and errors. The university runs nearly 7,000 lists with about 500,000 subscribers and 10,000 postings each month. Maintenance of the system takes only five percent of a system administrator's time. They have used LISTSERV for over 15 years without problems.
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JISCMail helps people in UK education and research connect and share information. They needed a reliable and cost-effective way to... manage many email lists for a large number of users. They used L-Soft's LISTSERV cloud hosting service to run their email lists. The platform's reporting tools help them track usage and performance. L-Soft migrated JISCMail's data to a new hosting environment, keeping costs predictable and service smooth. JISCMail now serves 1.38 million subscribers with 9000 lists and has reliable support from L-Soft.
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The National Corvette Museum wanted a way to send news and updates to its community. They used L-Soft's LISTSERV to... create mailing lists for different groups. The largest list has over 21,000 subscriptions and is used for weekly messages. The museum also set up special lists for events and member-only announcements. Online sales and phone orders to the gift shop increased. The museum found L-Soft's support to be reliable and helpful.
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Lifetime Television wanted to raise awareness about breast cancer. They needed a way to send monthly email reminders for self-exams.... They chose L-Soft's LISTSERV software to manage their email lists. The software helped them handle a large and growing subscriber base. The Breast Self Examination Reminder list grew to 120,000 subscribers. Lifetime Television now uses LISTSERV for other lists, helping them connect with viewers and promote their shows.
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LISTSERV Maestro helped Stockholm International Fairs improve communication with visitors. They used email marketing to send personalized event information and... tickets. The software's tracking tools let them analyze campaign results and see which links were most popular. They saw cost savings and more pre-registrations. Marketing teams used templates to keep messages professional and save time.
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EASE from L-Soft helped Texas Beef Council manage their growing email newsletter list. The council needed a secure, scalable solution... as their list quickly outgrew internal capabilities. EASE handled list administration and kept subscriber data safe. Within six months, subscribers doubled to 4,000. By September 2002, the list reached 18,000-20,000, growing by 200-250 per month. EASE enabled successful subscriber engagement and valuable feedback.
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Bell Canada wanted to make billing information easier for its customers. They decided to send monthly email reminders with links... to bills and special offers. Bell Canada needed a solution that could handle a large and growing number of emails. They chose L-Soft's LISTSERV and LSMTP software, following advice from CGI. The software helped them send reminders quickly and manage a growing subscriber base, which reached 300,000 in three years. Customers gave positive feedback and used new services offered through the emails.
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Cambridge Scientific Abstracts needed a better way to manage email lists and send announcements. They chose L-Soft's LISTSERV software and... ListPlex hosting service. Later, they upgraded to ListPlex Maestro for more marketing features and better tracking. They liked that they did not need to buy extra hardware or software. Now, they send 6,000 to 50,000 emails each month to 15,000 members. Their response rates are between 12% and 19%, and their list attrition rate is about 2% per year.
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Thrust SSC used LISTSERV email list management software from L-Soft. The team needed a scalable, fast, and reliable way to... manage growing email lists for their supersonic car project. Their old system was slow and required manual work. LISTSERV automated list management, handled 17,000 subscribers, and saved the team hours each week. An email campaign raised 92% of needed fuel funds, helping them set a new world land speed record.
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IKEA wanted to reach customers for a special sales event. They used L-Soft's LISTSERV-based EASE email list hosting service. IKEA... sent 140,000 email notifications about a coupon offer. Over 25% of recipients clicked the link to the coupon site. Half of those downloaded the coupon. The campaign had a success rate of over 12%, much higher than traditional methods.
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Il Sole 24 ORE is a large publishing group in Italy. They needed a better way to manage and grow... their email lists for newsletters and announcements. In 2001, they chose L-Soft's LISTSERV, LISTSERV Maestro, and HDMail to reach their subscribers. These tools helped them send specialized news and manage about 50 lists, some with over 10,000 subscribers. Il Sole 24 ORE found the software easy to use, reliable, and able to handle their growing needs.
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Lactnet is an email list for people who help mothers with breastfeeding. The group faced challenges like isolation, lack of... resources, and hard clinical cases. They used L-Soft's hosted email list solution, powered by LISTSERV, to connect members worldwide. This helped them share knowledge, support each other, and solve difficult problems. Members could get advice and help from experts, which improved care for mothers and babies.
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CrimEnet is an online network for law enforcement that uses LISTSERV email list technology. They needed a way to help... police and agencies share information quickly to solve crimes. With LISTSERV, CrimEnet connected 320 members from 75 agencies across three states. The system helped police share details, photos, and files to find patterns and suspects. CrimEnet led to faster investigations, arrests, and the recovery of stolen property. Law enforcement said CrimEnet made it easier to solve cases by sharing information fast.
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InterImage needed a better way to promote the Minority Enterprise Development Week event for the U. S. Department of Commerce....They wanted to use email marketing instead of direct mail to save money and reach more people. InterImage chose L-Soft's EASE Maestro Hosting service for its ease of use, scalability, and price. They sent five email campaigns to over 137,000 people. On the first campaign day, website visitors jumped from 233 to 45,000, with an 86% open rate and a 3% click-through rate. The campaign cost much less than the $75,000 spent on direct mail before.
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MonthlyBuzz. com wanted to deliver social news to young adults by email. As their newsletter subscriptions grew past 10,000, they...could not manage the lists themselves. They needed a secure and reliable email list hosting solution. They chose L-Soft's EASE email list hosting service. With this service, they now host three newsletters with about 50,000 subscriptions. The solution helped them save resources and expand into new markets.
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The Museum of Fine Arts, Boston, wanted to improve its email outreach. They used L-Soft's LISTSERV to send monthly newsletters... to members and a general newsletter to 100,000 subscribers. They saw a 30% open rate and up to 20% click-through rate. The museum found the software reliable and affordable. They plan to use LISTSERV Maestro for better reporting and tracking. The staff praised L-Soft for good support and helpful service.
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Harris Interactive needed a better way to manage their growing online survey panel. They wanted software that could handle millions... of users and send customized emails. After looking at many options, they chose L-Soft's LISTSERV and LSMTP software. The software helped them send up to 1.5 million emails a day to their panel of over 6 million people. Harris Interactive said the software was reliable, fast, and important to their work.
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The Field Museum of Natural History wanted to improve communication with staff and the public. They first used email lists... for internal staff, then expanded to educators and trustees. They switched from an open source server to L-Soft's LISTSERV software for better ease of use and reliability. LISTSERV allowed them to send many emails quickly and manage lists with little IT support. Now, they send 10 to 15 emails per week to over 1,000 addresses, and the system is easy to adapt for new projects.
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