Real-World Case Studies and Customer Success Stories with LISTSERV Maestro Email Marketing

United Way of America used L-Soft's LISTSERV and LISTSERV Maestro to manage email communications across 1,400 independent organizations. They ran 92... lists with over 734,000 subscribers, including a list for 700,000 September 11th Fund donors. L-Soft's products helped United Way reach more donors, volunteers, and nonprofit professionals. The tools allowed them to tailor messages and expand outreach beyond their internal network. This improved communication and engagement in communities nationwide.
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Special Olympics Maryland, Prince George's County used L-Soft's LISTSERV in the Cloud to improve team communication. Before, coaches had to... manually share updates, which sometimes caused delays. With LISTSERV, coaches, athletes, and families get timely emails about practices and events. The system prevents duplicate messages and lets users update their own contact info. Staff found it easy to use, and communication is now faster and more reliable.
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Sierra Club used LISTSERV software to manage thousands of discussion lists for its 600,000 members. Before LISTSERV, only a few... hundred leaders could join email lists, leaving most members out. LISTSERV made it easy for volunteers to create and manage lists, helping more members join discussions. By July 1999, Sierra Club had over 370 lists with 22,300 subscribers. The new system let committees control their own lists and improved communication across the organization.
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CharityChannel used L-Soft's LISTSERV and LSMTP to manage a global community of over 150,000 nonprofit professionals. The switch from a... third-party email system enabled CharityChannel to host nearly 200 discussion lists and support collaboration for international conferences. LISTSERV and LSMTP helped incubate new organizations and fostered global connections. The platform enabled free list hosting for many nonprofit groups and supported the launch of CharityUniversity for online education.
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RedR used L-Soft's list management services to support disaster relief workers. They set up four email lists to quickly connect... field staff with technical experts. Most support requests were answered within 24 hours, helping over 30 cases since 2000. L-Soft also enabled internal communication across global offices and supported a news list with 250 subscribers in two months. RedR saved time and money while improving information flow worldwide.
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NeighborImpact used L-Soft's LISTSERV cloud-based email list hosting to improve communication with clients, partners, and donors. The organization migrated 10... lists with 2,000 subscribers into a single, easy-to-manage system. L-Soft's solution replaced a mix of in-house and external tools that lacked power and ease of use. Staff found the LISTSERV interface simple and the technical support helpful. NeighborImpact plans to expand its use of LISTSERV for more programs and to help partner agencies manage their lists.
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L-Soft's LISTSERV helped the National Corvette Museum manage group communications and grow its online presence. The museum used LISTSERV to... send weekly news, promote fundraising, and announce member-only specials. Their largest mailing list has over 21,000 subscriptions. During a major event, they set up regional mailing lists for over 6,000 participants. The museum now manages 48 lists, reaching 80,000 recipients monthly. Online sales and phone orders increased after using L-Soft's solution.
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AEGEE used LISTSERV to connect 15,000 students across Europe. They needed a way to communicate despite being spread out in... many countries. LISTSERV helped them manage email lists, filter spam, and support secure communications. AEGEE used mailing lists for event planning, voting, and sharing press releases. Today, they run 590 email lists with 96,000 subscribers and 21,000 daily deliveries.
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APAPO uses L-Soft's LISTSERV software to send its PracticeUpdate newsletter to 60,000 psychologists and graduate students. The newsletter provides tools,... legislative updates, and news to help members grow their practices. It is delivered every three weeks and is a key membership benefit. LISTSERV enables APAPO to share information quickly and save on printing and mailing costs. The HTML format makes content easy to read and access.
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Ashoka used L-Soft's LISTSERV software to improve communication with its global network of 1,100 fellows and supporters. The organization needed... a tool to keep in constant contact and share updates. L-Soft donated ListPlex, enabling Ashoka to launch several mailing lists, including News@Ashoka with 2,500 subscribers. The software helped Ashoka engage more people and strengthen its community. Ashoka now plans to expand its email communication efforts further.
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LISTSERV by L-Soft powers 135 cancer-related mailing lists for ACOR, reaching over 50,000 global subscribers. ACOR uses these lists to... connect cancer patients, caregivers, and medical professionals, sharing vital information and support. L-Soft manages all technical aspects, letting ACOR focus on content and community. The solution ensures reliable, timely delivery of over 1.5 million messages weekly. This partnership helps ACOR provide critical support, especially for rare cancer communities.
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GIST Support International (GSI) uses L-Soft's LISTSERV email groups to connect 4,000 members worldwide. The platform helps patients and caregivers... share advice on treatments, side effects, and emotional support for rare cancer. GSI relies on LISTSERV to build a strong, patient-driven community. Members contribute valuable information and history for future patients. The group operates on a low budget but reaches a global audience.
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ASTC used L-Soft's LISTSERV to connect science center professionals worldwide. The ISEN-ASTC-L email list grew to over 1,000 subscribers in... 30 countries. ASTC staff found the list easy to manage with strong spam protection. The tool helped members share advice, plan events, and access professional development. L-Soft's platform became essential for ASTC's global communication.
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FORREX used LISTSERV from L-Soft to improve communication with staff, partners, and clients. They launched multiple email lists to share... news, research, and event updates in the natural resource sector. Over 1,900 people subscribed to their main list, with other lists reaching 1,100 and 400 subscribers. LISTSERV helped FORREX customize information delivery and manage mailing lists easily. Staff and partners now receive regular, targeted updates that support decision-making.
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University of Valencia used L-Soft's LISTSERV software to manage over 600 email lists for 55,000 students and staff. The university faced... slow servers and heavy administrative work with its old email list manager. LISTSERV's web interface let non-technical staff handle daily list tasks, freeing IT for strategic work. The software automated list management and provided searchable online archives. Today, 644 lists with thousands of subscribers run smoothly, supporting fast, reliable communication.
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Technion uses L-Soft's LISTSERV HPO to manage about 4,000 active email lists each year. The system handles 150,000 messages weekly,... supporting communication between faculty, students, and administration. LISTSERV HPO enables fast, secure, and flexible mailing list distribution. Faculty can target messages to specific student groups, improving efficiency. L-Soft's support team resolves issues quickly, helping Technion maintain reliable communication.
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Syracuse University uses L-Soft's LISTSERV email list management software to run about 2,000 lists. In April 2004, nearly 25,000 messages... were delivered through these lists. Over half of the 600 new lists created in the past year were for class use. LISTSERV helps notify large groups and supports both temporary and ongoing communication needs. Staff find the software economical, effective, and easy for most users.
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LISTSERV helped the University of Tampere's FAST program boost student motivation and performance. The software made it easier to share... teaching materials and reach more students, including working professionals and distance learners. Students used LISTSERV email lists for class discussions, questions, and feedback. This led to better writing skills and higher self-confidence. The program saved money on delivering materials and improved ongoing engagement with graduates.
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St. John's University used L-Soft's LISTSERV to manage nearly 700 mailing lists with 220,000 subscribers. The system handled over 700,000... messages daily, supporting academic collaboration in fields like psychology, education, and human services. LISTSERV enabled easy web-based management and archiving of lists. The university became the largest academic LISTSERV site globally. A dedicated help desk list supported list owners and local information sharing.
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LISTSERV helped Katholieke Universiteit Leuven manage nearly 7,000 email lists for 28,000 students and 15,000 staff. The university saw reliable... performance for over 15 years with no problems. LISTSERV protected against spam, viruses, and unauthorized senders. Maintenance of all lists required only five percent of a system administrator's time. Email and mailing lists became the main way to communicate across the university.
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JISCMail uses L-Soft's LISTSERV cloud hosting to manage 9,000 email lists for 1. 38 million subscribers in UK education and...research. The platform's reporting tools help JISCMail track usage and service strength. L-Soft migrated 215GB of data to ListPlex, ensuring seamless operations and predictable costs. JISCMail values the reliability, fast support, and robust archives provided by LISTSERV. The service supports collaboration and communication across the academic community.
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The Field Museum of Natural History in Chicago improved staff and member communication using L-Soft's LISTSERV software. The museum switched... from an open source solution to LISTSERV for easier management and reliable delivery. LISTSERV enabled the museum to send 10 to 15 moderated emails per week to over 1,000 recipients. The software allowed for HTML emails, attachments, and multiple moderators, reducing IT workload. The museum now manages several mailing lists with minimal support needed.
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Harris Interactive used L-Soft's LISTSERV and LSMTP software to manage its large online panel for market research and polling. The company needed... scalable, reliable email delivery to reach millions of panelists daily. L-Soft's solutions enabled Harris Interactive to send up to 1.5 million customized emails per day. The software integrated easily with existing systems and supported rapid growth. L-Soft's products became mission-critical for Harris Interactive's operations.
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The Museum of Fine Arts, Boston uses L-Soft's email tools to send monthly HTML newsletters to 25,000 members. They achieve a... 30% open rate and a 15-20% click-through rate. The museum also sends a general newsletter to 100,000 subscribers with similar engagement. L-Soft's products are reliable, affordable, and easy to use. The museum values the clean list management and plans to use more advanced reporting features in the future.
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