Real-World Case Studies and Customer Success Stories with Iron Mountain Connect™

Akamai needed a sustainable data center in the New York area to meet its goal of sourcing 50% renewable energy for global operations by 2020. Iron Mountain provided... a data center running on 100% certified green power, enabling Akamai to claim full environmental benefits and report lower greenhouse gas emissions. The partnership allowed Akamai to implement high-efficiency HVAC features, achieving an estimated annualized PUE of less than 1.2. Once at 90% capacity, the new data center will account for about 6% of Akamai's U.S. electricity load and 4% globally, supporting major progress toward sustainability targets.
Show More..

Iron Mountain helped Kyndryl streamline its complex data landscape after divesting from IBM. Kyndryl used Iron Mountain InSight and Information... Governance Advisory Services to create a global archive and retention process. The project reduced 400 data retention rules to 93, making assessment 60% more efficient. Kyndryl achieved 70X overall efficiency, audit readiness, and AI-ready data. The solution unified data management and improved compliance across 70+ countries.
Show More..

Iron Mountain InSight Content Management helped İşNet automate contract and onboarding paperwork. Manual bottlenecks from wet ink signatures and paper... mail slowed business. The new digital process let customers access, sign, and manage documents online. İşNet won more business and cut delivery costs. Security features ensured compliance for regulated clients. The solution enabled full digital transformation for İşNet and its customers.
Show More..

Iron Mountain used its own InSight DXP platform to fix slow, manual contract processes. Employees saved over 458 hours each... month by automating contract data entry and onboarding. The new system unified data from many platforms and improved data quality. Customer onboarding time dropped from 3 days to 2 days. The solution made work easier for staff and sped up service for customers.
Show More..

Iron Mountain InSight Content Management helped Bilkent Cyberpark automate paper-based processes. The solution enabled rapid access to data and improved... internal communication. Bilkent Cyberpark reduced costs and saved time by going paperless. The platform offered secure document management and custom reporting. The move supported their goal of greener, more efficient workflows.
Show More..

Bertelsmann Global Business Services used Iron Mountain's AI-powered solution to automate invoice processing. The company previously relied on OCR technology,... which required manual data entry and limited automation. By adopting artificial intelligence, they improved data capture accuracy and reduced manual work. The new solution integrates with their SAP technology stack. This change helped raise efficiency and service quality for their finance operations.
Show More..

Iron Mountain helped a large multinational bank digitise over 30 million documents each year. The bank needed a fast transition... after its previous mailroom provider exited the market. Iron Mountain deployed its Intelligent Business Process Management and Digital Mail solution with no disruption to operations. The new system reduced costs, errors, and inefficiencies. The bank now has a foundation for ongoing innovation in mailroom management.
Show More..

Iron Mountain’s Intelligent Business Process Management (iBPM) helped one of the world’s largest banks overhaul its trade finance operations. The bank digitized... and automated 70% of its paper-based, manual workflows. This led to an 18-25% reduction in annual operational costs. The solution improved accuracy, reduced errors, and ensured regulatory compliance. The bank also gained faster processing times and stronger data security.
Show More..

Iron Mountain’s Intelligent Business Process Management helped a large Latin American bank centralize operations from 11 locations into one hub for 1,400 branches. The bank aimed... to double profitability in two years by reducing costs and improving efficiency. Iron Mountain processed over 130,000 files monthly for 50 products, enabling a 24-hour turnaround for document processing. The solution digitized and validated documents, improved controls, and gave faster access to information. This led to lower costs, better decision-making, and a stronger efficiency ratio.
Show More..

CheckAlt faced rising mailroom costs and inefficiency as it expanded its payment management services. The company partnered with Iron Mountain... to use Intelligent Business Process Management and Digital Mail solutions. This allowed CheckAlt to process nearly two million transactions and four million images monthly across nine U.S. sites. Automated workflows and secure digital processing improved efficiency and scalability. The partnership helped CheckAlt expand its processing footprint and maintain high security and compliance standards.
Show More..

Iron Mountain Digital Mailroom and iBPM services helped CheckAlt, a payment management company, cut mailroom costs and boost efficiency. CheckAlt used Iron... Mountain to expand its processing footprint and support more clients. The solution included automated workflows, secure digital processing, and access to nine imaging centers. Iron Mountain now processes almost two million transactions and four million images monthly for CheckAlt. The partnership lets CheckAlt scale operations, improve security, and enter new markets.
Show More..

Iron Mountain's Smart Sort helped a large healthcare organization destroy 123,000 files. The organization needed to cut costs and reduce... risk by removing records that met retention requirements. They struggled to identify which files could be destroyed due to limited resources. Iron Mountain reviewed 48,000 cartons, sorted files by retention schedule, and identified those eligible for destruction. This process reduced storage costs, improved compliance, and set up ongoing destruction procedures.
Show More..

Iron Mountain Asset Lifecycle Management helped a multinational healthcare provider manage hundreds of thousands of IT assets each year. The company improved... reporting, reduced logistical costs, and increased remarketing returns. Iron Mountain provided device retrieval, IT asset disposition, and data centre decommissioning services. The customer gained better transparency, compliance, and lower total cost of ownership. The solution supported over 50,000 remote workers and thousands of locations worldwide.
Show More..

UTMB Health used Iron Mountain Smart Sort to manage a major records relocation. The team sorted and identified thousands of... patient records, microfiche, and microfilm after a facility closure. They reduced storage costs by over 40% by destroying eligible records and relocating the rest. Smart Sort improved compliance and made it easier to manage retention schedules. UTMB Health is now ready for future digitisation and automation projects.
Show More..

Iron Mountain Human Resources solution helped a national consumer retailer automate HR processes. The company faced slow, manual workflows and... scattered documents. Iron Mountain provided a unified, automated platform for HR. The new system made document processing faster and more accurate. HR staff now spend less time on paperwork and more on people. The solution also improved data security and enabled better analytics.
Show More..

Iron Mountain Intelligent Business Process Management (iBPM) helped a mutual insurance company in Europe meet strict regulatory requirements. The company needed... to secure its portfolio and improve customer satisfaction. iBPM managed complex workflows and sent updated addendums to millions of customers. The company achieved a 70% signature rate, which is twice the industry average. This set a new record for the organization.
Show More..

Iron Mountain Asset Lifecycle Management helped a multinational healthcare provider improve IT asset management. The company wanted better remarketing returns,... lower logistics costs, and improved reporting. Iron Mountain managed hundreds of thousands of IT assets each year from thousands of locations and over 50,000 remote workers. The solution included device retrieval, IT asset disposition, and data center decommissioning. The healthcare provider saw reduced costs, better transparency, and higher returns on IT assets.
Show More..

Iron Mountain Intelligent Business Process Management helped a large Latin American bank double its profitability goal in two years. The bank faced... slow, manual document processes that hurt efficiency. Iron Mountain centralized operations from 11 locations into one hub for 1,400 branches. The solution digitized and validated over 130,000 files monthly, speeding up access to information. The bank now gets documents processed within 24 hours, cuts costs, and makes faster decisions.
Show More..

Smart Sort helped a large healthcare organization manage records. The organization needed to destroy old files but could not identify... which ones to remove. Iron Mountain used Smart Sort to review 48,000 cartons and sort files by retention rules. They destroyed 123,000 files, cut storage costs, and reduced risk. The process set up ongoing compliance and destruction.
Show More..

Iron Mountain Intelligent Business Process Management (iBPM) helped a global bank digitize and streamline its trade finance workflows. The bank faced... high costs, manual processes, and strict regulatory needs. Iron Mountain's iBPM solution reduced operational costs by 18-25%. It improved processing times, increased accuracy, and ensured regulatory compliance. The bank now has better data security and more agile operations.
Show More..