Iron Mountain Connect™ Overview

Iron Mountain’s reporting and inventory management enables secure online access and management of records. Information can be stored and retained as needed.

Use Cases

Customers recommend Order Management, Helpdesk Management, Campaign Management, as the business use cases that they have been most satisfied with while using Iron Mountain Connect™.

Other use cases:

  • Workflow Management
  • Proposal & Quote Management
  • Lead Engagement
  • Social Media Analytics
  • Contract Management
  • Sending & Publishing Communications
  • Collaboration
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Business Priorities

Scale Best Practices and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Iron Mountain Connect™.

Other priorities:

  • Improve Stakeholder Relations
  • Acquire Customers
See all business priorities See less business priorities

Iron Mountain Connect™ Use-Cases and Business Priorities: Customer Satisfaction Data

Iron Mountain Connect™'s features include Recording. and Iron Mountain Connect™ support capabilities include 24/7 Support, Chat Support, Email Support, etc. also Iron Mountain Connect™ analytics capabilities include Custom Reports, and Analytics.

Reviews

"We are now partnered with leaders in our market space, and it’s the escrow services provided by Iron Mountain that have facilitated those larger relationships for distribution." - Dennis Nash

Iron Mountain Connect™, belong to a category of solutions that help Digital Asset Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Iron Mountain Connect™

Top Industries

  • Financial Services

Popular in

Iron Mountain Connect™ is popular in Financial Services, and is widely used by

Iron Mountain Connect™ Customer wins, Customer success stories, Case studies

How efficiently Does Iron Mountain Connect™ manage your Order Management?

What makes Iron Mountain Connect™ ideal for Campaign Management?

How can Iron Mountain Connect™ enhance your Workflow Management process?

What solutions does Iron Mountain Connect™ provide for Proposal & Quote Management?

52 buyers and buying teams have used Cuspera to assess how well Iron Mountain Connect™ solved their Digital Asset Management needs. Cuspera uses 311 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Digital Asset Management needs.

CUSTOMERS TESTIMONIALS
Iron Mountain Connect™ testimonial

Dennis Nash

President And Ceo

Control Station Inc
We are now partnered with leaders in our market space, and it’s the escrow services provided by Iron Mountain that have facilitated those larger relationships for distribution. Testimonial By Dennis Nash
Iron Mountain Connect™ testimonial

Mart Van Santen

Founder And Ceo

Greenhost
For customers that know how important good quality infrastructure is, our collaboration with Iron Mountain is a significant plus. Testimonial By Mart Van Santen
Iron Mountain Connect™ testimonial

Cindy Pugliese

Director Of Him

Hartford Hospital
...our medical records staff have the files they need when they need them, giving doctors the resources to make informed decisions... Testimonial By Cindy Pugliese
CUSTOMERS TESTIMONIALS
Iron Mountain Connect™ testimonial

Dennis Nash

President And Ceo

Control Station Inc
We are now partnered with leaders in our market space, and it’s the escrow services provided by Iron Mountain that have facilitated those larger relationships for distribution. Testimonial By Dennis Nash
Iron Mountain Connect™ testimonial

Mart Van Santen

Founder And Ceo

Greenhost
For customers that know how important good quality infrastructure is, our collaboration with Iron Mountain is a significant plus. Testimonial By Mart Van Santen
Iron Mountain Connect™ testimonial

Cindy Pugliese

Director Of Him

Hartford Hospital
...our medical records staff have the files they need when they need them, giving doctors the resources to make informed decisions... Testimonial By Cindy Pugliese

Bertelsmann Global Business Services - Information Technology And Services

Iron Mountain's InSight digital experience platform helped Bertelsmann Global Business Services automate invoice processing. The company faced limits with manual data entry and OCR technology. They w...anted better accuracy and automation for their SAP systems. Using AI, they improved efficiency in finance and business processes. The solution reduced manual work and raised service quality.

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İşNet - Information Technology And Services

Iron Mountain InSight Content Management helped İşNet automate manual, paper-based processes. This boosted new customer wins and increased savings on delivery costs. İşNet improved business speed and... secured digital document handling for regulatory compliance. The solution enabled a unified digital platform for contracts and onboarding. İşNet's customers now enjoy faster, more secure digital workflows.

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A large Latin American bank - Banking

Iron Mountain Intelligent Business Process Management helped a large Latin American bank double its profitability goal in two years. The bank faced slow, manual document processes that hurt efficienc...y. Iron Mountain centralized operations from 11 locations into one hub for 1,400 branches. The solution digitized and validated over 130,000 files monthly, speeding up access to information. The bank now gets documents processed within 24 hours, cuts costs, and makes faster decisions.

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A large healthcare organization - Hospital & Health Care

Smart Sort helped a large healthcare organization manage records. The organization needed to destroy old files but could not identify which ones to remove. Iron Mountain used Smart Sort to review 48,...000 cartons and sort files by retention rules. They destroyed 123,000 files, cut storage costs, and reduced risk. The process set up ongoing compliance and destruction.

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Iron Mountain - Information Services

Iron Mountain used its own InSight DXP platform to automate manual contract processes. The company unified data across over 30 systems and saved more than 458 hours each month. Employees now onboard ...customers in 2 days instead of 3. The solution improved data quality and made workflows faster. Iron Mountain's experience shows the value of digital transformation in information management.

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A Latin American automotive financing company - Financial Services

Iron Mountain's Intelligent Business Process Management, InSight Digital Experience Platform, and Intelligent Document Processing helped a Latin American automotive financing company. The company fac...ed slow, costly, and error-prone manual document handling. Iron Mountain's AI and automation solutions reduced manual labor for loan approvals by 50%. The company also cut approval times, lowered transaction costs, and minimized errors. These changes improved customer experience and increased profitability.

Read on →

Elevate the Power of Your Work

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Peers used Iron Mountain Connect™ for order management and helpdesk management

Iron Mountain Connect™ Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.24/5 ★

Read Reviews (21)
Analytics

4.09/5 ★

Read Reviews (7)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.24/5 ★

Read Reviews (21)
Analytics

4.09/5 ★

Read Reviews (7)

Software Failure Risk Guidance

?

for Iron Mountain Connect™

Overall Risk Meter

Low Medium High

Top Failure Risks for Iron Mountain Connect™

Iron Mountain, Inc. News

Partnership

Iron Mountain Becomes an Official Partner of the McLaren Formula 1 Team

Iron Mountain has become an official partner of the McLaren Formula 1 Team. The partnership focuses on digital heritage transformation, using Iron Mountain's AI-enabled platform to digitize and activate McLaren's historical assets. This collaboration enhances McLaren's ability to connect with fans and partners by preserving and sharing its rich racing history.

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Executive

Iron Mountain announces the election of June Yee Felix to the Board of Directors - Business Wire

Iron Mountain has elected June Yee Felix to its Board of Directors.

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Executive

Iron Mountain Appoints Former IG Group CEO June Felix to Board, Strengthening Fintech Expertise - StockTitan

Iron Mountain has appointed June Felix, former CEO of IG Group, to its board to enhance its fintech expertise.

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M&A

Iron Mountain Expands Data Centers With 350MW Virginia Acquisition Deal | IRM Stock News - StockTitan

Iron Mountain has acquired a 350MW data center in Virginia to expand its facilities.

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Iron Mountain, Inc. Profile

Company Name

Iron Mountain, Inc.

Company Website

//ironmountain.com

HQ Location

Boston, Massachusetts

Employees

10001+

Social

Facebook Linkedin Twitter

Financials

IPO