Iron Mountain Connect™ Overview

Iron Mountain’s reporting and inventory management enables secure online access and management of records. Information can be stored and retained as needed.

Use Cases

Customers recommend Order Management, Helpdesk Management, Campaign Management, as the business use cases that they have been most satisfied with while using Iron Mountain Connect™.

Other use cases:

  • Workflow Management
  • Proposal & Quote Management
  • Lead Engagement
  • Social Media Analytics
  • Contract Management
  • Sending & Publishing Communications
  • Collaboration
See all use cases See less use cases

Business Priorities

Scale Best Practices and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Iron Mountain Connect™.

Other priorities:

  • Improve Stakeholder Relations
  • Acquire Customers
See all business priorities See less business priorities

Iron Mountain Connect™ Use-Cases and Business Priorities: Customer Satisfaction Data

Iron Mountain Connect™'s features include Recording. and Iron Mountain Connect™ support capabilities include 24/7 Support, Chat Support, Email Support, etc. also Iron Mountain Connect™ analytics capabilities include Custom Reports, and Analytics.

Reviews

"Today’s shift from traditional classrooms to more modern teaching environments has caused the University to think about new ways to reach students and get them to class, no matter where they are located." - Hany Seyam

Peer review evidence (same sources as the product rating summary)

"...Easily Track and Manage Your Orders..." Inventory Management and Reporting
"...Our Customer Support section can help provide you with the quickest answers to your questions, or feel free to contact us at your convenience. ..." Iron Mountain Connect: Innovative Tools to Manage Your Information
"...Gain valuable insights into the health of your records and information management program while also saving time, resources and costs...." Iron Mountain Connect Datasheet

Iron Mountain Connect™, belong to a category of solutions that help Digital Asset Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Iron Mountain Connect™

Top Industries

  • Financial Services

Popular in

Iron Mountain Connect™ is popular in Financial Services, and is widely used by

Iron Mountain Connect™ Customer wins, Customer success stories, Case studies

Why is Iron Mountain Connect™ the best choice for Order Management?

How efficiently Does Iron Mountain Connect™ manage your Campaign Management?

How efficiently Does Iron Mountain Connect™ manage your Workflow Management?

Why is Iron Mountain Connect™ the best choice for Proposal & Quote Management?

52 buyers and buying teams have used Cuspera to assess how well Iron Mountain Connect™ solved their Digital Asset Management needs. Cuspera uses 311 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Digital Asset Management needs.

CUSTOMERS TESTIMONIALS
Iron Mountain Connect™ testimonial

Hany Seyam

Sr. Director Of Information Technology Infrastructure

University Of La Verne

Today’s shift from traditional classrooms to more modern teaching environments has caused the University to think about new ways to reach students and get them to class, no matter where they are located. Testimonial By Hany Seyam
Iron Mountain Connect™ testimonial

Jean-luc Raflé

Executive Director Hôpital

Prive De Lestuaire

Today, the results are positive and we have met our targets. The whole project was completed on schedule and now whenever we need a paper file Iron Mountain is able to deliver it to us in a very reasonable timeframe. Testimonial By Jean-luc Raflé
Iron Mountain Connect™ testimonial

Siobhan Lynch

Medical Records Manager

Cork University Hospital

The best practice that Iron Mountain has brought to our operations means we are able to maintain our focus on delivering the best possible patient care. Testimonial By Siobhan Lynch
CUSTOMERS TESTIMONIALS
Iron Mountain Connect™ testimonial

Hany Seyam

Sr. Director Of Information Technology Infrastructure

University Of La Verne

Today’s shift from traditional classrooms to more modern teaching environments has caused the University to think about new ways to reach students and get them to class, no matter where they are located. Testimonial By Hany Seyam
Iron Mountain Connect™ testimonial

Jean-luc Raflé

Executive Director Hôpital

Prive De Lestuaire

Today, the results are positive and we have met our targets. The whole project was completed on schedule and now whenever we need a paper file Iron Mountain is able to deliver it to us in a very reasonable timeframe. Testimonial By Jean-luc Raflé
Iron Mountain Connect™ testimonial

Siobhan Lynch

Medical Records Manager

Cork University Hospital

The best practice that Iron Mountain has brought to our operations means we are able to maintain our focus on delivering the best possible patient care. Testimonial By Siobhan Lynch
 

A large healthcare organization - Hospital & Health Care - Large

Iron Mountain's Smart Sort helped a large healthcare organization destroy 123,000 files. The organization needed to cut costs and reduce risk by removing records that met retention requirements. They... struggled to identify which files could be destroyed due to limited resources. Iron Mountain reviewed 48,000 cartons, sorted files by retention schedule, and identified those eligible for destruction. This process reduced storage costs, improved compliance, and set up ongoing destruction procedures.

 

Akamai - Information Technology And Services - Large

Cambridge, USA

Akamai needed a sustainable data center in the New York area to meet its goal of sourcing 50% renewable energy for global operations by 2020. Iron Mountain provided a data center running on 100% cert...ified green power, enabling Akamai to claim full environmental benefits and report lower greenhouse gas emissions. The partnership allowed Akamai to implement high-efficiency HVAC features, achieving an estimated annualized PUE of less than 1.2. Once at 90% capacity, the new data center will account for about 6% of Akamai's U.S. electricity load and 4% globally, supporting major progress toward sustainability targets.

 

A large multinational bank - Banking - Very Large

Iron Mountain helped a large multinational bank digitise over 30 million documents each year. The bank needed a fast transition after its previous mailroom provider exited the market. Iron Mountain d...eployed its Intelligent Business Process Management and Digital Mail solution with no disruption to operations. The new system reduced costs, errors, and inefficiencies. The bank now has a foundation for ongoing innovation in mailroom management.

 

Iron Mountain - Information Technology And Services - Very Large

Boston, USA

Iron Mountain used its own InSight DXP platform to fix slow, manual contract processes. Employees saved over 458 hours each month by automating contract data entry and onboarding. The new system unif...ied data from many platforms and improved data quality. Customer onboarding time dropped from 3 days to 2 days. The solution made work easier for staff and sped up service for customers.

 

Italian Embassy in Madrid - Government Administration - Small

Madrid, Spain

Iron Mountain digitized over 3.3 million documents for the Italian Embassy in Madrid and Tenerife. The embassy needed to optimize workspace and improve citizen services for 106,000 people. Iron Mount...ain provided onsite scanning, secure destruction of outdated files, and a digital management system. Staff received training to ease the transition and overcome resistance to change. The project reduced scanning needs by 30% and freed up 10m3 of space. Employees now access files faster and deliver more efficient service.

 

Kyndryl - Information Technology And Services - Very Large

New York, USA

Iron Mountain helped Kyndryl streamline its complex data landscape after divesting from IBM. Kyndryl used Iron Mountain InSight and Information Governance Advisory Services to create a global archive... and retention process. The project reduced 400 data retention rules to 93, making assessment 60% more efficient. Kyndryl achieved 70X overall efficiency, audit readiness, and AI-ready data. The solution unified data management and improved compliance across 70+ countries.

Elevate the Power of Your Work

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Peers used Iron Mountain Connect™ for order management and helpdesk management

Iron Mountain Connect™ Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.24/5

Read Reviews (21)
Analytics

4.09/5

Read Reviews (7)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.24/5

Read Reviews (21)
Analytics

4.09/5

Read Reviews (7)

Software Failure Risk Guidance

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for Iron Mountain Connect™

Overall Risk Meter

Low Medium High

Top Failure Risks for Iron Mountain Connect™

Iron Mountain, Inc. News

Product

Introducing agile, on demand, contract logistics from Iron Mountain

Iron Mountain has launched its Contract Logistics service, enhancing its Warehousing & Logistics division with agile, on-demand solutions. The offering includes custom solutions for complex supply chain needs, supported by 23 logistics warehouses and 1,400 storage facilities worldwide. This service targets industries like FMCG, CPG, and electronics, providing sustainable facilities and a robust final mile network.

Product

Iron Mountain InSight Digital Experience Platform (DXP) solution brief

The Iron Mountain InSight Digital Experience Platform (DXP) offers a unified content management solution that integrates physical and digital data, leveraging AI to enhance information governance and automate data processes. It aims to streamline operations, reduce costs, and unlock insights from unstructured data, while ensuring compliance with data security regulations.

Product

Iron Mountain Digital Mail for Lockbox

Iron Mountain introduces Digital Mail for Lockbox, an AI-powered solution to streamline receivables management. This service automates invoice and remittance capture, enhancing operational efficiency and reducing fraud risk. Built on Iron Mountain InSight DXP, it offers secure, end-to-end lockbox services, improving cash flow and customer satisfaction while ensuring compliance and data security.

Product

Iron Mountain Invoice Processing solution

Iron Mountain introduces its Invoice Processing solution, built on the InSight DXP platform, to automate and enhance accounts payable operations. The solution leverages AI to streamline data entry, approvals, and reconciliation, reducing manual errors and improving financial control. It integrates seamlessly with existing accounting systems, providing a centralized hub for managing digital and physical invoices.

Iron Mountain, Inc. Profile

Company Name

Iron Mountain, Inc.

Company Website

//ironmountain.com

HQ Location

Boston, Massachusetts

Employees

10001+

Social

Financials

IPO