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Information Technology and Services Case Studies and Customer Success Stories with Icertis

 

A multinational IT company - Information Technology And Services - Large

Icertis Contract Intelligence helped a multinational IT company digitize and speed up contract management. The company moved 98% of client... agreements and 90% of SOWs to the platform. They now process over 400 contracts a month digitally. This led to a 25% drop in SOW review time. The solution replaced manual tracking and improved visibility across teams.

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Fortune 200 professional services company - Information Technology And Services - Very Large

Icertis Contract Intelligence helped a Fortune 200 professional services company manage contracts covering 85% of its revenue. The company used... Icertis to centralize contract data and improve compliance, reaching over 90% obligation compliance. Integrations with platforms like Salesforce gave business users better visibility. A small team used Icertis AI to identify and track contract obligations. This led to better decision-making and reduced business risk.

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Mphasis - Information Technology And Services - Large

Bangalore, India

Icertis Contract Intelligence helped Mphasis digitize contract management. Mphasis processed 98% of client contracts and 90% of statements of work... through the platform. The company saw a 35% reduction in contract turnaround time. Manual work was eliminated, and contract workflows became faster. Mphasis now reviews, negotiates, and approves contracts more quickly, speeding up revenue collection.

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Microsoft Cloud Operations - Information Technology And Services - Very Large

Redmond, USA

Microsoft Cloud Operations used Icertis Contract Intelligence to digitize contract management. The team managed over 10,000 supplier contracts on the... platform. Integration with SAP Ariba cut contract-to-purchase order time from two hours to fifteen minutes. Automated workflows and AI insights improved efficiency and decision-making. The solution supported rapid cloud infrastructure growth and reduced operational risk.

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Microsoft - Information Technology And Services - Very Large

Redmond, USA

Icertis Contract Intelligence helped Microsoft cut contract review time by 83%. The legal operations team replaced a SharePoint repository with... automated contract management. Over 1 million legacy contracts were digitized and centralized. Now, 220,000 employees create 150,000 SOWs per year using Icertis. Contract creation dropped from 30 minutes to 5 minutes. All contracts are now compliant and easy to find.

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Hewlett Packard Enterprise - Information Technology And Services - Very Large

Houston, USA

Icertis helped Hewlett Packard Enterprise manage over 100,000 contracts in one system. HPE faced fragmented contract management and siloed information... across business units. Icertis centralized all contracts, reducing IT complexity and manual steps. Contract creation time dropped from weeks to minutes. HPE now operates with greater speed, accuracy, and scalability.

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Hewlett Packard Enterprise - Information Technology And Services - Very Large

Houston, USA

Icertis helped Hewlett Packard Enterprise manage over 100,000 contracts in one system. HPE faced fragmented contract management and siloed information... across business units. Icertis provided a single source of truth, integrating with HPE’s existing systems. Contract creation time dropped from weeks to minutes. HPE now operates with greater speed, accuracy, and scalability.

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Accenture - Information Technology And Services - Very Large

Dublin, Ireland

Accenture used Icertis Contract Intelligence to manage thousands of complex, multilingual contracts each month. The legal team needed a modern... platform to transform contracting into a data-driven process. Icertis provided a single solution for contract management, digitization, and approvals. Advanced analytics and dashboards helped Accenture track deal closures and uncover business insights. The platform improved collaboration between legal and sales, streamlined workflows, and shortened contract turnaround times.

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Accenture - Information Technology And Services - Very Large

Dublin, Ireland

Icertis Contract Intelligence helped Accenture transform its legal operations. Accenture's legal team, with 3,000 professionals in 46 countries, managed thousands... of complex, multilingual contracts each month. The platform provided a single, digital solution for contract management, approvals, and analytics. Automated workflows, e-signatures, and advanced dashboards improved transparency and deal tracking. Legal and sales teams now collaborate better, with faster contract turnaround and deeper business insights.

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Cognizant - Information Technology And Services - Very Large

Teaneck, USA

Icertis Contract Intelligence helped Cognizant digitize contracts controlling 82% of its revenue. Manual contract creation was slow and made it... easy to miss obligations. With Icertis, Cognizant now manages tens of thousands of contracts in a centralized system. The platform automated tracking and improved compliance to 94%. Executives and employees gained better visibility, reducing risk and improving service delivery.

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Accenture - Information Technology And Services - Very Large

Dublin, Ireland

Accenture used the Icertis Contract Intelligence platform to digitize and manage over 90,000 contracts and 1,500+ client-specific templates in just nine months. Nearly 3,000 legal... professionals in 46 countries accessed the platform, supporting 20+ contract types and variations. The solution centralized contract management, automated workflows, and integrated with sales systems. Advanced analytics and dashboards gave Accenture a 360-degree view of client relationships and improved contract turnaround times. The platform empowered legal and sales teams to work together more effectively and deliver better business outcomes.

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Mphasis - Information Technology And Services - Large

Bengaluru, India

Icertis helped Mphasis, a major IT solutions provider, digitize contract management. Mphasis moved 98% of client contracts and 90% of... statements of work to Icertis. The company now executes 400 contracts per month through automated processes. This led to a 35% reduction in end-to-end SOW review time. Mphasis gained faster contract turnaround and improved cost efficiency.

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Hewlett Packard Enterprise - Information Technology And Services

Icertis Contract Management helped Hewlett Packard Enterprise manage over 300,000 contracts. The solution improved contract visibility and compliance. HPE reduced... contract cycle times. The platform supported global operations and complex workflows. HPE gained better control over risk and obligations.

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Microsoft - Information Technology And Services - Very Large

Redmond, USA

Icertis Contract Intelligence helped Microsoft digitize 1 million legacy contracts. The platform enabled 220,000 employees to create 150,000 statements of... work per year. Contract turnaround time improved by 83%. Employees now complete SOWs in five minutes instead of 30. Centralized clause libraries ensure compliance and faster reviews. Microsoft replaced SharePoint with a flexible, automated contract management system.

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Hewlett Packard Enterprise - Information Technology And Services - Very Large

Houston, USA

Icertis helped Hewlett Packard Enterprise manage over 100,000 contracts in one system. HPE reduced contract creation time by 93%. The... company moved from three contract management systems to one. Teams now have better visibility and compliance. HPE simplified processes and reduced IT overhead. The solution supports growth and scalability for global operations.

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Fortune 200 professional services company - Information Technology And Services - Very Large

Icertis Contract Intelligence helped a Fortune 200 professional services company manage contracts covering 85% of its revenue. The company used... Icertis to centralize contract data and improve compliance, reaching over 90% obligation compliance. Integrations with Salesforce gave business users better visibility. A small team leveraged AI to identify and track contract obligations. The solution improved financial performance and decision-making across departments.

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Multinational IT Company - Information Technology And Services - Large

Icertis Contract Intelligence helped a multinational IT company digitize and speed up contract management. The company moved 98% of client... agreements and 90% of SOWs to the platform. They now process over 400 contracts a month digitally. The solution cut SOW review turnaround time by 25%. Manual work dropped, and contracts are approved and invoiced faster. Integration with CRM and project management tools improved visibility and collaboration.

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Mphasis - Information Technology And Services

Icertis Contract Intelligence helped Mphasis digitize its contract management. Mphasis moved all contract types to ICI, streamlining workflows. The company... saw a 35% reduction in contract turnaround time. Manual work was eliminated, and 98% of contracts now process through ICI. Mphasis can now review, negotiate, and approve contracts faster, speeding up revenue collection.

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Microsoft - Information Technology And Services

Icertis Contract Intelligence helped Microsoft transform its global contract management. The Corporate, External, and Legal Affairs team needed to centralize... and automate contracts for 220,000 employees. Icertis replaced SharePoint with a flexible, automated platform. Over 1 million legacy contracts were digitized and migrated. In the first month, 5,600 contracts and 700 amendments were created. Now, 220,000 employees create 150,000 SOWs per year using Icertis.

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Manufacturing Case Studies and Customer Success Stories with Icertis

 

Vaillant - Manufacturing - Very Large

Remscheid, Germany

Icertis helped Vaillant, a global heating and cooling provider, centralize contract data and automate workflows. Manual contract processes caused delays... and risk. With Icertis, Vaillant integrated contract management with SAP and DocuSign, digitized 5,000 legacy contracts, and improved supplier data consistency. The new system increased contract visibility, reduced risk, and sped up deal closure. Vaillant now executes contracts faster and aims to boost profitability through better contract management.

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Krones - Manufacturing - Very Large

Neutraubling, Germany

Krones used Icertis Contract Intelligence to unify global contract management. The company replaced manual, decentralized processes with a centralized CLM... platform. Integrations with Salesforce and SAP Ariba improved compliance and risk management. Standardized templates and automated workflows increased transparency and control. Real-time analytics now help Krones track contract performance and make smarter business decisions. AI-driven features are being added for advanced contract risk analysis.

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ALPLA - Manufacturing - Very Large

Hard, Austria

Icertis Contract Intelligence and RiskAI helped ALPLA automate contract risk scoring. ALPLA reduced external legal spend by 60% with AI-driven... NDA review. The platform enabled 24/7 legal support without increasing headcount. Non-legal users now assess contract risk instantly using a simple traffic-light model. Legal risk awareness is embedded in daily business operations. ALPLA plans to expand AI-based review to more contract types.

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AkzoNobel - Manufacturing - Very Large

Amsterdam, Netherlands

Icertis Contract Intelligence helped AkzoNobel unify its global contract management. The company replaced fragmented processes and multiple tools with a... single platform. AkzoNobel digitized a large backlog of legacy contracts in the first year. Now, 90% of new commercial contracts are created and signed in Icertis. This improved compliance and reduced legal review time. AkzoNobel uses Icertis to gain insights and optimize commercial terms.

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Krones - Manufacturing - Very Large

Neutraubling, Germany

Icertis helped Krones unify global contract management. Before, Krones had manual, decentralized processes and compliance risks. With Icertis, they now... use standardized templates and automated workflows. Integrations with Salesforce and SAP Ariba improved transparency and reduced risk. Krones can now track contract performance and make smarter business decisions. AI features are being added for contract risk analysis.

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ALPLA - Manufacturing - Very Large

Hard, Austria

Icertis Contract Intelligence and RiskAI helped ALPLA automate contract risk scoring. ALPLA reduced external legal spend by 60% with AI-driven... NDA review. The platform enabled 24/7 legal support without adding staff. Non-legal users now assess contract risk using a simple traffic-light model. Legal risk awareness is embedded in daily business. ALPLA plans to expand AI review to more contract types.

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Schaeffler Group - Manufacturing

Icertis helped Schaeffler Group gain total contract visibility. Schaeffler needed better knowledge of contract rights, obligations, and risks. They chose... Icertis to digitally transform their contract management. Now, Schaeffler has a single source of truth for all contracts. This improved compliance and made their business more agile. Schaeffler values the transparency Icertis provides.

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Vaillant - Manufacturing

Icertis helped Vaillant improve contract management for its purchasing operations. Vaillant faced manual processes, fragmented data, and risks from poor... contract visibility. Icertis provided a single platform to centralize contracts, integrate with SAP and DocuSign, and digitize 5,000 legacy contracts. Now, Vaillant executes contracts faster and reduces risk. The company expects better profitability and cost savings from improved contract management.

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Insurance Case Studies and Customer Success Stories with Icertis

 

The Standard - Insurance - Large

Portland, USA

Icertis Contract Intelligence helped The Standard, a large insurance provider, centralize and modernize its contract management. The company improved compliance... and performance by gaining total visibility into supplier contracts. Icertis enabled a 25% reduction in repetitive transactional contracts and automated compliance tracking. The Standard achieved five to six times employee cost in savings. The procurement team now acts as a strategic business enabler, not just a transactional function.

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Investors Title - Insurance - Small

Chapel Hill, USA

Icertis Contract Intelligence helped Investors Title automate contract management. The company reduced turnaround time for contract execution and template creation.... They gained a single source of truth for all contract terms and improved searchability. The platform integrated with Oracle NetSuite and enabled faster vendor onboarding. Investors Title now has better governance and visibility into contracts across all departments.

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Healthfirst - Insurance - Large

New York, USA

Healthfirst used the Icertis platform to centralize its provider and vendor contracts. Before Icertis, contracts were scattered and hard to... track, causing delays and compliance risks. With Icertis, Healthfirst processed over 10,000 provider contracts and imported 30,000 more. The platform automated workflows and improved contract visibility. This reduced review times and freed up staff for higher-value work. Healthfirst now supports growth and compliance more easily.

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Investors Title - Insurance - Small

Chapel Hill, USA

Icertis Contract Intelligence helped Investors Title overhaul contract management. The company centralized all contracts and improved search and governance. Icertis... automated workflows and integrated with Oracle NetSuite. Investors Title reduced contract execution time and improved scalability. Vendor onboarding is now faster with integrated risk assessment. Dashboards help track renewals and milestones.

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The Standard - Insurance

Icertis Contract Intelligence helped The Standard, a large insurance provider, centralize all procurement contracts. The company needed better contract visibility... for compliance and commercial goals. Icertis gave them a single source of truth and improved contract management for mergers, acquisitions, and risk. The Standard saw a 25% reduction in repetitive contracts and automated compliance tracking. They also achieved five to six times employee cost in savings.

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Food & Beverages Case Studies and Customer Success Stories with Icertis

 

North American winemaker - Food & Beverages - Very Large

USA

Icertis Contract Intelligence helped a top North American winemaker manage over 50 brands and 20 million cases of wine each year. The company needed... to make contract reviews more consistent and easier to learn. Icertis' AI-driven platform quickly extracts and interprets contract details. In just six months, the winemaker saw immediate value and improved process repeatability. The procurement team now relies on Icertis for contract lifecycle management.

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American food service distributor - Food & Beverages - Very Large

USA

Icertis Contract Intelligence helped a leading American food distributor digitize its contract process. The company integrated Icertis with Salesforce and... its incentive systems. This eliminated $600,000 in incentive double dipping. Field sales now use pre-approved templates to close deals faster and protect margins. Over half of local sales agreements are now managed on Icertis, driving higher compliance and better revenue control.

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American Food Service Distributor - Food & Beverages - Very Large

USA

Icertis Contract Intelligence helped an American food service distributor eliminate $600,000 in incentive double dipping. The company integrated Icertis with... Salesforce, letting field sales create contracts using pre-approved templates. This improved commercial compliance to 100% for contracts managed on Icertis. Over half of local sales agreements are now managed digitally. Sellers can close deals faster and protect margins with seamless contract workflows.

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North American wine maker - Food & Beverages - Very Large

Icertis Contract Intelligence helped a top North American wine maker improve contract consistency. The company manages over 50 brands and... sells 20 million cases of wine each year. Contract review was slow and required years of training. Icertis' AI-driven platform made contract review faster and more repeatable. The procurement team now relies on Icertis for contract lifecycle management.

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Computer Software Case Studies and Customer Success Stories with Icertis

 

American software company - Computer Software - Very Large

USA

Icertis helped a leading American software company replace its homegrown contract management system. The company, with $6 billion in revenue... and rapid 28% annual growth, needed a scalable solution for contract workflows. Icertis was deployed in 100 days, automating NDA processes and integrating with nine systems. Now, 96% of NDAs are signed without legal review, freeing legal resources and improving contract risk visibility. The company can generate contract analytics without outside counsel.

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Microsoft - Computer Software - Very Large

Redmond, USA

Icertis helped Microsoft cut contract review time by 83%. The legal operations team used Icertis to automate and centralize contract... management for 220,000 employees. Over 1 million legacy contracts were digitized and migrated to a single platform. Employees now create 150,000 statements of work per year, with SOW creation time dropping from 30 minutes to 5 minutes. All contracts are stored in one place, improving compliance and analytics.

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Microsoft - Computer Software

Icertis Contract Management helped Microsoft manage over 1 million contracts. Microsoft needed a secure, scalable contract lifecycle management solution. Icertis... provided a cloud-based platform that improved compliance and visibility. Microsoft saw faster contract turnaround and better risk management. The solution supported global operations and complex workflows.

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American Software Company - Computer Software - Very Large

USA

Icertis helped a leading American software company replace its homegrown contract management system. The company, with $6 billion in revenue... and 28% annual growth, needed a scalable solution for rapid expansion. Icertis enabled 96% of NDAs to be signed without legal review, freeing attorneys for higher-value work. The platform was deployed in 100 days and now supports analytics and risk management across contracts. The company can now pull contract reports without hiring outside counsel.

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Oil & Energy Case Studies and Customer Success Stories with Icertis

 

Global 500 multi-energy provider - Oil & Energy - Very Large

Icertis Contract Intelligence helped a Global 500 multi-energy provider cut supplier costs by over 25%. The company digitized and automated... its contract management, improving negotiation power and reducing manual reviews. Procurement teams now use historical contract data to secure better terms. Legal teams focus on high-value deals, speeding up reviews by 20 minutes per contract. Contract cycle times dropped by 30%, enabling faster project starts and supporting the company’s net-zero transition.

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Enbridge - Oil & Energy - Very Large

Calgary, Canada

Enbridge used Icertis to centralize contract data and automate workflows. Before, contract information was scattered and hard to manage. With... Icertis, Enbridge now tracks obligations, risks, and compliance in one place. The platform improved searchability and made contract cycles faster. AI-driven insights help Enbridge make better business decisions and prepare for predictive contracting.

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Enbridge - Oil & Energy - Very Large

Calgary, Canada

Enbridge used Icertis to centralize contract data and automate workflows. Before, contract information was scattered and hard to manage. With... Icertis, Enbridge now tracks obligations, risks, and compliance in one place. Teams can find contract details quickly and see relationships between agreements. The platform supports AI-driven insights for better business decisions. Enbridge now has faster contract cycles and improved commercial control.

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Global 500 multi-energy provider - Oil & Energy - Very Large

Icertis Contract Intelligence helped a Global 500 multi-energy provider cut supplier costs by over 25%. The company automated and digitized... its contract management, reducing contract cycle times by 30%. Procurement teams now use historical contract data to negotiate better terms. Legal teams save 20 minutes per contract on risk and compliance reviews. The solution supports the company's net-zero transition by freeing up resources for strategic growth.

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Hospital & Health Care Case Studies and Customer Success Stories with Icertis

 

Health Services Leader (Global 500) - Hospital & Health Care - Very Large

USA

Icertis Contract Intelligence helped a leading U. S. health services company digitize over 60,000 legacy agreements. The company used AI...to extract contract data and create a centralized, searchable repository. This reduced manual work and improved efficiency for procurement and legal teams. Integration with SAP Ariba enabled seamless contract creation and data flow. The organization now has better visibility and control over its contracts, supporting faster and more accurate amendments.

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Healthfirst - Hospital & Health Care - Large

New York, USA

Icertis helped Healthfirst manage over 35,000 provider contracts in one place. Healthfirst used Icertis to centralize contract storage and automate... workflows. The platform integrated with Workday and improved contract visibility. Healthfirst cut SOW review time by 85%. Executives now access contract data instantly, reducing delays and risks.

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Sentara Health - Hospital & Health Care - Very Large

Norfolk, USA

Icertis integrated with Salesforce helped Sentara Health Plans automate and streamline their health plan proposal process. Sales teams moved from... manual, email-based workflows to a unified, automated system. This reduced errors and improved visibility across proposal management. Leaders gained better insight into product design and customer needs. The new process also improved broker experience and positioned Sentara for scalable growth.

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Global 500 health services leader - Hospital & Health Care - Very Large

USA

Icertis Contract Intelligence helped a leading U. S. health services company digitize over 60,000 legacy agreements. The company used AI...to extract contract data and centralize it in a searchable repository. This automation reduced manual work and improved efficiency for procurement and legal teams. Integration with SAP Ariba ensured seamless contract creation and compliance. The organization now benefits from better visibility, version control, and faster amendments to contracts.

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Automotive Case Studies and Customer Success Stories with Icertis

 

Schaeffler Technologies - Automotive - Very Large

Herzogenaurach, Germany

Icertis Contract Intelligence helped Schaeffler Technologies gain total visibility into all contracts. The company needed to understand rights, obligations, and... risks in a fast-changing market. Icertis provided a single source of truth for contract management. This improved compliance and made the business more agile. Schaeffler now manages contracts digitally for better transparency and control.

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Mercedes-Benz - Automotive - Very Large

Stuttgart, Germany

Mercedes-Benz used Icertis Contract Intelligence to transform contract management. They reduced contract turnaround time by 83%, from six weeks to... one. The platform centralized contract data from over 500,000 suppliers. Mercedes-Benz gained a single source of truth and better analytics. This helped them improve supplier performance and enterprise efficiency.

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Mercedes-Benz - Automotive - Very Large

Stuttgart, Germany

Icertis Contract Intelligence helped Mercedes-Benz cut contract cycle time by 83%. The platform unified sourcing and contracting for 6,000 buyers... and 500,000 suppliers. Mercedes-Benz replaced a 25-year-old procurement system with Icertis, improving compliance and risk transparency. The cloud-based solution was deployed in just five months. Buyers now save time and find the system easy to use.

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Mercedes-Benz - Automotive

Icertis Contract Intelligence helped Mercedes-Benz transform its contract management. The company needed a single source of truth for contracts and... better supplier performance tracking. Icertis enabled Mercedes-Benz to cut contract turnaround time by 83%, from six weeks to one. The platform centralized contract data from over 500,000 suppliers. Mercedes-Benz now uses analytics to find patterns and drive long-term value.

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Wholesale Case Studies and Customer Success Stories with Icertis

 

Major healthcare wholesaler (Fortune 500, US) - Wholesale - Very Large

USA

Icertis Contract Intelligence (ICI) helped a leading US healthcare wholesaler cut contract cycle time by 50%. The company unified its... fragmented contract portfolio after rapid growth and acquisitions. ICI provided a single source of truth for all contracts and integrated with Salesforce and e-signature tools. Sales, legal, and finance teams gained full visibility into contract workflows. Customers now experience faster, more consistent contract processes.

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Vallen - Wholesale - Large

Houston, USA

Icertis helped Vallen, a leading industrial supplier, gain full visibility into contracts across the business. Before Icertis, Vallen struggled with... slow contract approvals and poor access to contract data. The new contract management solution was implemented in just 90 days. Now, standard contracts are executed in minutes instead of days. Vallen can track vendor rebates and manage risks more easily. The platform supports both field and executive decision-making with advanced analytics.

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Vallen - Wholesale - Large

Belmont, USA

Icertis Contract Intelligence helped Vallen cut contract cycle times from five days to minutes. The platform improved cashflow by streamlining... approvals and gave real-time visibility into supplier contracts. Vallen gained better control over vendor agreements and could track rebates more easily. Executives can now approve contracts from anywhere. The new system was adopted quickly with live and online training.

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Major Healthcare Wholesaler - Wholesale - Very Large

USA

Icertis Contract Intelligence (ICI) helped a major healthcare wholesaler cut contract cycle time by 50%. The company needed a single... source of truth for contracts after rapid growth and acquisitions. ICI provided a unified contract management system with easy integration to tools like Salesforce. Teams now have full visibility and faster contract execution. This led to quicker revenue recognition and improved customer experience.

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Telecommunications Case Studies and Customer Success Stories with Icertis

 

XL Axiata - Telecommunications - Large

Jakarta, Indonesia

Icertis Contract Intelligence helped XL Axiata digitize 200,000 contracts. The telecom company gained full visibility into contract terms and improved... compliance. Integration with Coupa and SAP streamlined procurement and spend governance. XL Axiata standardized 17 templates and automated key contracting processes. Teams now monitor obligations and act quickly. The solution improved business relationships and reduced workflow irregularities.

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XL Axiata - Telecommunications - Large

Jakarta, Indonesia

Icertis Contract Intelligence helped XL Axiata digitize 200,000 contracts and standardize 17 templates. XL Axiata integrated Icertis with SAP and... Coupa to automate procurement and contract management. This improved contract visibility and compliance across the company. XL Axiata now monitors contract obligations more easily and acts quickly when needed. The solution streamlined workflows and strengthened supplier relationships.

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XL Axiata - Telecommunications

Icertis Contract Intelligence helped XL Axiata automate and standardize its contracting process. XL Axiata faced challenges with contract visibility and... compliance due to disconnected systems. The Icertis platform integrated with ERP and CRM, creating a single source of truth for contracts. XL Axiata digitized 200,000 contracts and standardized 17 templates. The solution improved contract visibility, compliance, and spend governance across the company.

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Transportation/Trucking/Railroad Case Studies and Customer Success Stories with Icertis

 

Fuel transportation giant (Canada) - Transportation/Trucking/Railroad - Very Large

Canada

Icertis Contract Intelligence unified contracts for a Canadian fuel transportation giant after a major merger. The company replaced nine legacy... systems, improving contract visibility and reducing risk. Integrations with SAP and Salesforce streamlined workflows and approval processes. The platform enabled fast access to payment terms and obligations, cutting supply chain risk. The company now finds savings and efficiencies that were not possible before.

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Multinational energy transportation company - Transportation/Trucking/Railroad - Very Large

Canada

Icertis Contract Intelligence unified contracts for a Canadian fuel transportation giant after a major merger. The company replaced nine legacy... systems, improving contract visibility and reducing risk. Integrations with SAP and Salesforce streamlined workflows and approval processes. The platform enabled fast access to payment terms and obligations, cutting supply chain risk. The company now finds savings and efficiencies that were not possible before.

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Utilities Case Studies and Customer Success Stories with Icertis

 

Shermco Industries, Inc. - Utilities - Large

Irving, USA

Icertis Contract Intelligence helped Shermco manage over 4,500 contracts and thousands of purchase orders each year. AI-driven risk analysis cut... review times from hours to minutes. The system unified contract data, improved compliance, and gave teams real-time access to key information. Shermco scaled growth without adding staff and strengthened investor confidence during M&A. Finance, sales, and legal teams now work faster and more accurately.

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Shermco - Utilities - Large

Irving, USA

Icertis Contract Intelligence helped Shermco cut contract review times from hours to minutes. Shermco unified contract data and used AI... to highlight risk, boosting compliance and visibility. The system enabled finance, sales, and legal teams to work together faster. Shermco now processes over 4,500 contracts and thousands of purchase orders each year. The company scaled growth without adding staff, supporting expansion into new sectors.

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Pharmaceuticals Case Studies and Customer Success Stories with Icertis

 

Ferring Pharmaceuticals - Pharmaceuticals - Large

Saint-Prex, Switzerland

Icertis Contract Intelligence helped Ferring Pharmaceuticals cut legal workload by enabling self-service contract creation. Over 50% of agreements are now... created without legal, reducing buy-side contract turnaround time by 30%. The company standardized and automated its contracting process, cutting template use by 80%. Integration with e-signature tools led to a 70% increase in contracts executed electronically. Teams now have end-to-end visibility and fewer compliance risks.

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Merz Aesthetics - Pharmaceuticals - Large

Frankfurt, Germany

Icertis Contract Intelligence helped Merz Aesthetics manage rapid growth. The old contract system only supported procurement and had major limits.... Icertis, integrated with SAP Ariba and Salesforce, now handles all contracts for procurement and sales. Users can access contracts in one place, speeding up workflows and boosting compliance. Sales reps can create agreements in the field, working faster. The platform supports over 30 languages, helping Merz plan for global expansion.

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Construction Case Studies and Customer Success Stories with Icertis

 

Granite Construction - Construction - Large

Watsonville, USA

Icertis Contract Intelligence helped Granite Construction create a single source of truth for all contracts. Before, contracts were scattered and... hard to find, making compliance difficult. With Icertis, Granite standardized indemnity clauses and improved contract visibility. The risk department now manages clauses centrally, reducing risk. Headquarters can push master agreements to projects, increasing efficiency and control.

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Consumer Electronics Case Studies and Customer Success Stories with Icertis

 

HP Inc. - Consumer Electronics - Very Large

Palo Alto, USA

HP used Icertis to centralize and structure contract data. Before, teams spent hours manually reviewing supplier contracts. Now, they answer... questions in minutes with searchable contract terms. HP enabled over 50% of agreements through self-service and cut template complexity by 80%. Buy-side contract turnaround is 30% faster. E-signature use rose by 70%.

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Management Consulting Case Studies and Customer Success Stories with Icertis

 

Accenture - Management Consulting - Very Large

Dublin, Ireland

Icertis Contract Intelligence helped Accenture digitize over 90,000 contracts and onboard 1,500+ client-specific templates in just nine months. Nearly 3,000 legal... professionals in 46 countries now use a single platform for contract management. The solution supports 20+ contract types and variations, streamlining workflows and improving transparency. Advanced analytics and dashboards give Accenture a 360-degree view of client relationships. Legal and sales teams work together more effectively with automated processes and centralized data.

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Marketing and Advertising Case Studies and Customer Success Stories with Icertis

 

Smurfit Westrock - Packaging - Very Large

Dublin, Ireland

Icertis helped Smurfit Westrock unify contract management across global operations. The company replaced fragmented systems with a single platform for... legal, procurement, and sales. Automation and analytics improved contract cycle times and reduced manual work. Governance and reporting are now stronger across merged business units. Smurfit Westrock gained better visibility and faster value realization from contracts.

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Other Industry Case Studies and Success Stories with Icertis

 

Smurfit Westrock - Packaging - Very Large

Atlanta, USA

Icertis helped Smurfit Westrock unify contract management across global operations. The company replaced fragmented systems with a single platform. Automation... and analytics improved contract cycle times and reduced manual work. Governance and reporting now span legal, procurement, and sales. Smurfit Westrock gained better risk management and faster value realization.

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Vallen - Industrial

Icertis helped Vallen improve contract management across the company. Before Icertis, Vallen had no formal contract approval process and poor... contract visibility. Icertis was implemented in 90 days and now provides advanced analytics and fast contract access. Standard contracts now take minutes instead of days. Vallen can track vendor rebates and pass savings to customers. The platform gives full visibility into contract risks and dependencies.

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Investors Title - Insurance

Icertis Contract Intelligence helped Investors Title automate and centralize contract management. The company needed a better way to manage contracts... across departments and subsidiaries. Icertis provided a single source of truth, improved search, and integrated risk assessment. Investors Title reduced contract execution time and template creation time. The solution scaled with their growth and improved vendor onboarding. Dashboard reports and alerts help manage renewals and milestones.

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Hewlett Packard Enterprise - Information Technology And Services

Icertis helped Hewlett Packard Enterprise centralize contract management. HPE replaced three systems with one, cutting IT complexity. Contract creation time... dropped from weeks to minutes. Over 100,000 contracts are now managed in Icertis. HPE improved compliance, visibility, and efficiency. The company is now ready for growth with a single source of truth for contracts.

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Healthfirst - Insurance

Icertis helped Healthfirst centralize and automate provider and vendor contract management. Healthfirst faced challenges with scattered contracts and compliance as... they grew. Icertis provided a single platform, integrated with Workday, to manage contracts and improve visibility. Healthfirst processed over 10,000 provider contracts and imported 30,000 legacy contracts. The solution reduced contract review time and freed up resources for more valuable work. Executives now have real-time access to contract information, supporting Healthfirst's growth and compliance.

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Cognizant - Information Technology And Services

Icertis Contract Intelligence helped Cognizant digitize contracts controlling 82% of its revenue. The company replaced slow, manual contract processes with... a centralized, self-service platform. Now, executives have a 360-degree view of contracts and automated tracking of obligations. A small team manages contracts representing 85% of revenue, achieving over 90% compliance. The system improved service delivery and made contract data accessible to all stakeholders.

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Accenture - Management Consulting

Icertis Contract Intelligence helped Accenture transform its legal contracting process. Accenture's legal team, with 3,000 professionals in 46 countries, managed... thousands of complex, multilingual contracts each month. The Icertis platform provided a single solution for contract management, digitization, and approvals. Features included automated routing, electronic signatures, a clause library, and advanced analytics. Accenture gained a 360-degree view of contracts, streamlined workflows, and improved deal closure tracking with advanced dashboards.

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Customer Success Stories of Icertis

 

Astrion Selects Icertis to Bring Intelligence to Federal Contracting at ...

Astrion has chosen Icertis to enhance its federal contracting processes, leveraging Icertis's AI-native contract intelligence platform. This collaboration aims to... streamline compliance, accelerate contract cycles, and improve financial oversight. Icertis's platform will integrate with Microsoft Azure Government and SAM.gov, providing Astrion with enhanced regulatory oversight and operational agility.

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Icertis Reports Record Year of New Business Growth

Icertis achieved record business growth in 2025, adding nine Fortune-ranked companies, including BMW and McDonald's, as new customers. The company expanded... customer relationships, launched Icertis Vera AI, and acquired Dioptra to enhance AI capabilities. Icertis also strengthened partnerships with SAP and Accenture, and grew its public sector practice significantly. The company plans to open a new office in Reston, Va., to support its federal contracting business.

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SAP NOW AI Tour: Scott Bowler, Icertis

Scott Bowler, VP Sales at Icertis, highlighted AI implementation success stories at the SAP NOW AI Tour in London. He emphasized Icertis'... role in contract intelligence, showcasing multimillion-dollar savings and reduced contract cycle times in the automotive sector. The event underscored AI's importance in enhancing procurement processes and enterprise efficiency.

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Icertis Contract Intelligence Wins DLA Contract

The Defense Logistics Agency (DLA) has selected Icertis Contract Intelligence to enhance resource management and compliance. Icertis will integrate with... DLA's SAP system to streamline contract processes, reduce cycle times by 30-40%, and cut errors by over 50%. This adoption aims to save millions and improve reporting efficiency, aligning with federal digital transformation goals.

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U.S. Defense Logistics Agency Selects Icertis Contract Intelligence to ...

The U. S. Defense Logistics Agency has selected Icertis Contract Intelligence to enhance compliance and transparency, aligning with federal digital...transformation mandates. This integration with SAP Procurement aims to reduce contract cycle times by 30-40%, cut error rates by over 50%, and save millions by consolidating systems. Icertis's platform supports federal agencies in adapting to regulatory changes and improving vendor performance.

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