Real-World Case Studies and Customer Success Stories with Icertis

Accenture used Icertis Contract Management to improve contract lifecycle management. The company faced challenges with contract visibility and compliance. Icertis... provided a cloud-based contract management platform. Accenture gained better control and efficiency in managing contracts. The solution helped reduce risks and improve compliance. The platform supported global operations and complex contract needs.
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Icertis Contract Intelligence helped Mphasis manage 98% of client contracts and 90% of SOWs on one platform. Mphasis automated 400... contracts per month, cutting end-to-end SOW review time by 35%. Manual contract tracking was replaced with digital workflows, speeding up approvals and revenue collection. The solution gave Mphasis better visibility into customer relationships and improved cost efficiency. Mphasis now explores AI-powered SLAs and CRM integration for further gains.
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Icertis Contract Management helped Hewlett Packard Enterprise manage over 300,000 contracts. The solution improved contract visibility and compliance. HPE reduced... contract cycle times. The platform supported global operations and complex workflows. HPE gained better control over risk and obligations.
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Icertis helped Hewlett Packard Enterprise centralize contract management. HPE replaced three systems with one, using Icertis as a single source... of truth. The company now manages over 100,000 contracts on the platform. Contract creation time dropped by 93%. HPE improved compliance, visibility, and reporting across global teams.
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Icertis Contract Intelligence helped Accenture digitize contracts and unlock contract data. Nearly 3,000 legal professionals in 46 countries use the... platform. The solution supports over 20 contract types and 20 variations. In nine months, Accenture onboarded more than 90,000 contracts and 1,500+ client-specific templates. The platform improved contract visibility, streamlined workflows, and provided advanced analytics for better business outcomes.
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Icertis Contract Intelligence helped a multinational IT company digitize and speed up contract management. The company had over 7,000 legacy... contracts and processed 300 contracts a month, facing slow, manual processes. With Icertis, they moved 98% of client agreements and 90% of SOWs to the platform. They now digitize and automate over 400 contracts monthly. The company saw a 25% decrease in turnaround time for SOW review and can approve contracts and invoice faster.
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Icertis Contract Intelligence (ICI) helped a Fortune 200 IT services company manage contracts covering 85% of its revenue. The company faced... risks from decentralized contract processes. Icertis provided a centralized platform, improving compliance and reducing risk. The solution enabled over 90% obligation compliance. Executives now use contract data to make better business decisions. The program improved financial performance through better contract management.
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Icertis Contract Intelligence helped Mphasis digitize its contract management. Mphasis moved all contract types to ICI, streamlining workflows. The company... saw a 35% reduction in contract turnaround time. Manual work was eliminated, and 98% of contracts now process through ICI. Mphasis can now review, negotiate, and approve contracts faster, speeding up revenue collection.
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Icertis Contract Intelligence helped Microsoft transform its global contract management. The Corporate, External, and Legal Affairs team needed to centralize... and automate contracts for 220,000 employees. Icertis replaced SharePoint with a flexible, automated platform. Over 1 million legacy contracts were digitized and migrated. In the first month, 5,600 contracts and 700 amendments were created. Now, 220,000 employees create 150,000 SOWs per year using Icertis.
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Icertis Contract Intelligence helped Investors Title automate and centralize contract management. The company reduced turnaround time for contract execution and... template creation. Icertis enabled scalability and improved accuracy. Investors Title integrated contract data with Oracle NetSuite for better financial processes. Vendor risk assessment and onboarding became faster and simpler. Dashboard reports and alerts improved contract visibility and compliance.
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Icertis helped Healthfirst manage over 35,000 provider contracts in one place. Healthfirst saw an 85% reduction in end-to-end SOW review... time. The Icertis platform gave full visibility and automated contract workflows. Healthfirst expects 100% user adoption within 12 months. Integration with Workday improved contract management and compliance. Healthfirst can now scale operations and support more members efficiently.
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Icertis Contract Intelligence helped The Standard, a large insurance provider, centralize all procurement contracts. The company needed better contract visibility... for compliance and commercial goals. Icertis gave them a single source of truth and improved contract management for mergers, acquisitions, and risk. The Standard saw a 25% reduction in repetitive contracts and automated compliance tracking. They also achieved five to six times employee cost in savings.
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Icertis Contract Management helped Microsoft manage over 1 million contracts. Microsoft needed a secure, scalable contract lifecycle management solution. Icertis... provided a cloud-based platform that improved compliance and visibility. Microsoft saw faster contract turnaround and better risk management. The solution supported global operations and complex workflows.
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Icertis Contract Intelligence helped Microsoft automate and centralize contract management. Microsoft digitized 1 million legacy contracts and enabled 220,000 employees... to self-service 150,000 SOWs per year. Contract turnaround time improved by 83%. The platform reduced SOW creation time from 30 minutes to 5 minutes. CELA contract reviews now take under two days, down from up to five days.
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Icertis helped an American software company replace its homegrown contract management system. The company needed a scalable solution to support... rapid growth and manage $6 billion in annual revenue. Icertis was chosen for meeting all 104 use case requirements and was deployed in 100 days. With Icertis, 96% of NDAs are now signed without legal review, saving attorney time. The company now has better contract analytics and risk management.
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Icertis helped Vaillant improve contract management for its purchasing operations. Vaillant faced manual processes, fragmented data, and risks from poor... contract visibility. Icertis provided a single platform to centralize contracts, integrate with SAP and DocuSign, and digitize 5,000 legacy contracts. Now, Vaillant executes contracts faster and reduces risk. The company expects better profitability and cost savings from improved contract management.
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Icertis helped Schaeffler Group gain total contract visibility. Schaeffler needed better knowledge of contract rights, obligations, and risks. They chose... Icertis to digitally transform their contract management. Now, Schaeffler has a single source of truth for all contracts. This improved compliance and made their business more agile. Schaeffler values the transparency Icertis provides.
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Icertis Contract Intelligence helped XL Axiata digitize 200,000 contracts and automate 17 contract templates. The telecom company integrated Icertis with... SAP and Coupa to improve contract visibility and compliance. XL Axiata now tracks contract obligations and streamlines procurement. The solution increased efficiency and standardized processes across the business. XL Axiata improved spend governance and ensured all contract terms are fulfilled.
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Icertis Contract Intelligence helped XL Axiata automate and standardize its contracting process. XL Axiata faced challenges with contract visibility and... compliance due to disconnected systems. The Icertis platform integrated with ERP and CRM, creating a single source of truth for contracts. XL Axiata digitized 200,000 contracts and standardized 17 templates. The solution improved contract visibility, compliance, and spend governance across the company.
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Icertis Contract Intelligence helped Vallen cut contract cycle time from five days to minutes. The platform improved reporting, analytics, and... cashflow by streamlining approvals. Vallen gained real-time visibility into supplier contracts and rebates. The new system enabled faster revenue recognition and better risk management. User adoption was rapid due to easy training and usability.
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Icertis Contract Intelligence helped a major healthcare wholesaler fix its fragmented contract management. The company needed a single source of... truth for contracts after rapid growth and many acquisitions. Icertis delivered an easy-to-use system with one view of all contracts. The new platform cut contract turnaround time in half. Sales, legal, and finance teams now have better visibility and faster revenue recognition.
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Icertis Contract Intelligence helped Merz Aesthetics manage rapid growth. Their old contract system only supported the buy side and had... many limits. Icertis, with SAP and PwC, gave them a single platform for all contracts. The system connects with SAP Ariba and Salesforce, making work faster and easier. Standardized workflows improved efficiency and cost savings. Sales reps can now create contracts in the field. The platform supports 30+ languages, helping Merz plan for global expansion.
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Icertis Contract Intelligence helped Ferring Pharmaceuticals reduce reliance on legal for contract creation. The company automated and standardized its contracting... process, enabling self-service creation of over 50% of agreements. Ferring cut its most used contract templates by 80% and saw a 30% decrease in buy-side contract turnaround time. Integration with e-signature tools led to a 70% increase in contracts executed electronically. Teams now work faster and with less risk, using a single, searchable contract system.
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Icertis Contract Intelligence and Salesforce helped an American food service distributor speed up sales and protect profit margins. The company wanted... to let field sales create contracts in Salesforce using pre-approved templates. Before, they managed contracts by hand, making it hard to control compliance and margins. With Icertis, they moved 34% of local agreements to the platform and integrated it with incentive and pricing systems. This stopped $600,000 in incentive double dipping and raised the use of high-margin deals by 5%. Now, they have better control and faster contract signing.
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Icertis Contract Intelligence helped a multinational energy transportation company unify contract management across nine entities. The company faced challenges with... contract visibility, risk, and inefficiencies due to disparate systems and a recent merger. Icertis provided a platform with template authoring, reporting, and integration with SAP and Salesforce. The solution improved operational efficiency, streamlined policies, and reduced supply chain risk. The company can now quickly access contract information and find new savings and efficiencies.
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Icertis Contract Intelligence helped a top North American winemaker manage complex contracts. The company needed more consistency and repeatability in... contract review. Icertis' AI-driven platform made contract extraction and review faster and easier. Within six months, the winemaker saw immediate value and improved efficiency. A category manager said Icertis became essential, like Excel for their business.
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Icertis integrated with Salesforce helped Sentara Health Plans streamline their proposal process. The sales team faced slow, manual workflows and... risk of errors when modifying health plans. With Icertis and Salesforce, they automated approvals and centralized proposal management. Sales teams now work directly in Salesforce, improving user adoption. The new system gives leaders better visibility and reduces risk. Sentara can now scale proposal processes to support growth.
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Icertis Contract Intelligence helped Mercedes-Benz transform its contract management. The company needed a single source of truth for contracts and... better supplier performance tracking. Icertis enabled Mercedes-Benz to cut contract turnaround time by 83%, from six weeks to one. The platform centralized contract data from over 500,000 suppliers. Mercedes-Benz now uses analytics to find patterns and drive long-term value.
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Icertis contract intelligence helped Smurfit Westrock unify contract management and governance. The company faced fragmented contract data and struggled with... risk identification. Icertis provided real-time analytics, automated approvals, and integrated workflows. Smurfit Westrock now has faster contract cycles, better governance, and improved collaboration. The platform supports legal, procurement, and sales teams across the global business.
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Icertis Contract Intelligence and RiskAI helped Shermco Industries cut contract review times from hours to minutes. The company unified contract... data and improved compliance with AI-driven risk management. Over 4,500 contracts and thousands of purchase orders are now processed each year. Finance, sales, and legal teams gained real-time visibility and better collaboration. Shermco scaled growth without adding staff, supporting expansion into new sectors.
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Icertis CLM helped Krones unify global contract management. Before, Krones had manual, decentralized processes and compliance risks. Icertis brought a... single source of truth, automated workflows, and standardized contract templates. Integrations with Salesforce, SAP Ariba, and Adobe Sign improved efficiency. Krones now has better compliance, transparency, and contract performance tracking.
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Icertis Contract Intelligence helped Mercedes-Benz cut contract cycle time by 83%. The platform replaced a 25-year-old procurement system, streamlining work... for 6,000 buyers and managing 500,000 suppliers. Mercedes-Benz deployed Icertis in just five months. The system improved regulatory compliance and made contract risks transparent. Buyers found the software easy to use and efficient for contract lifecycle management.
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Icertis helped Enbridge centralize contract data, improving visibility and compliance. Enbridge faced fragmented contract storage and manual workflows, making it... hard to manage obligations and risk. With Icertis, Enbridge standardized contract processes and used structured data for obligations tracking and reporting. The platform enabled faster execution, better compliance, and stronger commercial alignment. Enbridge now uses contract intelligence for better business decisions.
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Icertis Contract Intelligence and RiskAI helped ALPLA cut external legal spend by 60%. The AI-driven platform automated NDA reviews and... contract risk scoring. ALPLA empowered non-legal staff to assess contracts using a simple traffic-light model. 79% of licensed users actively use the AI Copilot. The legal team now focuses on strategic work, with 24/7 AI support across 47 countries.
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Icertis Contract Intelligence helped a U. S. healthcare leader manage over 60,000 legacy agreements. The company struggled to find and...use contract data stored in many places. Icertis created a central contract repository and used AI to extract key data. Integration with SAP Ariba made contract creation and management easier. The company now spends less time on manual work and has better control and visibility over contracts.
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Icertis Contract Intelligence helped a Global 500 multi-energy provider cut supplier costs by 25%. The company faced slow contract negotiations... and limited visibility into contract data. Icertis digitized and automated their contract processes. Procurement teams now negotiate better deals using historical contract data. Legal teams save 20 minutes per contract review. Contract cycle times dropped by 30%, speeding up supplier onboarding and project launches.
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Icertis helped Vallen improve contract management across the company. Before Icertis, Vallen had no formal contract approval process and poor... contract visibility. Icertis was implemented in 90 days and now provides advanced analytics and fast contract access. Standard contracts now take minutes instead of days. Vallen can track vendor rebates and pass savings to customers. The platform gives full visibility into contract risks and dependencies.
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Icertis Contract Intelligence helped Investors Title automate and centralize contract management. The company needed a better way to manage contracts... across departments and subsidiaries. Icertis provided a single source of truth, improved search, and integrated risk assessment. Investors Title reduced contract execution time and template creation time. The solution scaled with their growth and improved vendor onboarding. Dashboard reports and alerts help manage renewals and milestones.
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Icertis helped Hewlett Packard Enterprise centralize contract management. HPE replaced three systems with one, cutting IT complexity. Contract creation time... dropped from weeks to minutes. Over 100,000 contracts are now managed in Icertis. HPE improved compliance, visibility, and efficiency. The company is now ready for growth with a single source of truth for contracts.
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Icertis helped Healthfirst centralize and automate provider and vendor contract management. Healthfirst faced challenges with scattered contracts and compliance as... they grew. Icertis provided a single platform, integrated with Workday, to manage contracts and improve visibility. Healthfirst processed over 10,000 provider contracts and imported 30,000 legacy contracts. The solution reduced contract review time and freed up resources for more valuable work. Executives now have real-time access to contract information, supporting Healthfirst's growth and compliance.
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Icertis Contract Intelligence helped Cognizant digitize contracts controlling 82% of its revenue. The company replaced slow, manual contract processes with... a centralized, self-service platform. Now, executives have a 360-degree view of contracts and automated tracking of obligations. A small team manages contracts representing 85% of revenue, achieving over 90% compliance. The system improved service delivery and made contract data accessible to all stakeholders.
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Icertis Contract Intelligence helped Accenture transform its legal contracting process. Accenture's legal team, with 3,000 professionals in 46 countries, managed... thousands of complex, multilingual contracts each month. The Icertis platform provided a single solution for contract management, digitization, and approvals. Features included automated routing, electronic signatures, a clause library, and advanced analytics. Accenture gained a 360-degree view of contracts, streamlined workflows, and improved deal closure tracking with advanced dashboards.
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