Icertis Overview

Icertis tackles the complexities of contract lifecycle management with its AI-powered contract intelligence platform. This solution addresses key business challenges such as revenue growth, cost control, risk mitigation, and contract compliance. By automating and providing insights into contract processes, Icertis enables organizations to fully realize the intent of their commercial agreements. Trusted by 30% of the Fortune 100, Icertis supports businesses in over 90 countries, showcasing its global impact. The platform's AI capabilities streamline contract operations, offering analytics and performance tracking to optimize business relationships.

Use Cases

Customers recommend Sales Document Management, Collaboration, Negotiation Management, as the business use cases that they have been most satisfied with while using Icertis.

Other use cases:

  • Obligation Management
  • Compliance & Governance
  • Products & Pricelist Management
  • Workflow Management
  • Engaging And Following Up
  • Searching For Content
  • Performance Management
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Business Priorities

Increase Sales & Revenue and Manage Risk are the most popular business priorities that customers and associates have achieved using Icertis.

Other priorities:

  • Improve Efficiency
  • Improve Stakeholder Relations
  • Enhance Customer Relationships
  • Improve Visibility
See all business priorities See less business priorities

Icertis Use-Cases and Business Priorities: Customer Satisfaction Data

Icertis's features include Templates, Dashboard, Recording, etc. and Icertis support capabilities include Email Support, Chat Support, Phone Support, etc. also Icertis analytics capabilities include Custom Reports, and Analytics.

Reviews

"At MODEC, we are committed to delivering and safely operating high-quality, innovative platforms for the offshore industry. Icertis will enable us to better collaborate with our partners while reducing risk and improving regulatory compliance." - William Main

Icertis, ContractWorks, ContractSafe, CobbleStone Contract Insight, ContractZen, etc., all belong to a category of solutions that help Contract Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Icertis is the global leader in AI-powered contract intelligence, revolutionizing contract lifecycle management. Trusted by 30% of the Fortune 100, it helps control costs, mitigate risks, and ensure compliance.

Popular Business Setting

for Icertis

Top Industries

  • Information Technology and Services
  • Financial Services
  • Oil & Energy

Popular in

  • Large Enterprise
  • Enterprise
  • Mid Market

Icertis is popular in Information Technology And Services, Financial Services, and Oil & Energy and is widely used by Large Enterprise, Enterprise, and Mid Market.

Icertis Customer wins, Customer success stories, Case studies

What Are the key features of Icertis for Sales Document Management?

Why is Icertis the best choice for Collaboration?

How does Icertis facilitate Negotiation Management?

What Are the key features of Icertis for Obligation Management?

How does Icertis address your Compliance & Governance Challenges?

125 buyers and buying teams have used Cuspera to assess how well Icertis solved their Contract Management needs. Cuspera uses 4645 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contract Management needs.

CUSTOMERS TESTIMONIALS
Icertis testimonial

William Main

Operations Cost and Contract Lead

MODEC Ghana Ltd
At MODEC, we are committed to delivering and safely operating high-quality, innovative platforms for the offshore industry. Icertis will enable us to better collaborate with our partners while reducing risk and improving regulatory compliance. Testimonial By William Main
Icertis testimonial

Spencer Hanlon

Chief Operating Officer

Airplus
The Icertis Contract Management platform will accelerate a process that used to take weeks thereby improving revenue recognition, gaining efficiency and delighting our customers. The ICM platform equips our team with an intelligent, enterprise-wide solution that allows us to optimize our commercial... relationships and speed time to revenue.

Testimonial By Spencer Hanlon
Icertis testimonial

Tony Ulkekul

Head of Enterprise & Corporate IT

Microsoft
Leveraging the meta-data from Microsoft CRM, the Icertis platform automatically generates complex, multi-page, multi-clause licensing agreements in multiple languages and geographies with unprecedented speed and precision. Testimonial By Tony Ulkekul
CUSTOMERS TESTIMONIALS
Icertis testimonial

William Main

Operations Cost and Contract Lead

MODEC Ghana Ltd
At MODEC, we are committed to delivering and safely operating high-quality, innovative platforms for the offshore industry. Icertis will enable us to better collaborate with our partners while reducing risk and improving regulatory compliance. Testimonial By William Main
Icertis testimonial

Spencer Hanlon

Chief Operating Officer

Airplus
The Icertis Contract Management platform will accelerate a process that used to take weeks thereby improving revenue recognition, gaining efficiency and delighting our customers. The ICM platform equips our team with an intelligent, enterprise-wide solution that allows us to optimize our commercial... relationships and speed time to revenue.

Testimonial By Spencer Hanlon
Icertis testimonial

Tony Ulkekul

Head of Enterprise & Corporate IT

Microsoft
Leveraging the meta-data from Microsoft CRM, the Icertis platform automatically generates complex, multi-page, multi-clause licensing agreements in multiple languages and geographies with unprecedented speed and precision. Testimonial By Tony Ulkekul
 

Icertis Reports Record Year of New Business Growth

Icertis achieved record business growth in 2025, adding nine Fortune-ranked companies, including BMW and McDonald's, as new customers. The company expanded customer relationships, launched Icertis Ve...ra AI, and acquired Dioptra to enhance AI capabilities. Icertis also strengthened partnerships with SAP and Accenture, and grew its public sector practice significantly. The company plans to open a new office in Reston, Va., to support its federal contracting business.

Read on →
 

SAP NOW AI Tour: Scott Bowler, Icertis

Scott Bowler, VP Sales at Icertis, highlighted AI implementation success stories at the SAP NOW AI Tour in London. He emphasized Icertis' role in contract intelligence, showcasing multimillion-dollar... savings and reduced contract cycle times in the automotive sector. The event underscored AI's importance in enhancing procurement processes and enterprise efficiency.

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Icertis Contract Intelligence Wins DLA Contract

The Defense Logistics Agency (DLA) has selected Icertis Contract Intelligence to enhance resource management and compliance. Icertis will integrate with DLA's SAP system to streamline contract proces...ses, reduce cycle times by 30-40%, and cut errors by over 50%. This adoption aims to save millions and improve reporting efficiency, aligning with federal digital transformation goals.

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Sentara Health Plans - Hospital & Health Care

Icertis integrated with Salesforce helped Sentara Health Plans streamline their proposal process. The sales team faced slow, manual workflows and risk of errors when modifying health plans. With Icer...tis and Salesforce, they automated approvals and centralized proposal management. Sales teams now work directly in Salesforce, improving user adoption. The new system gives leaders better visibility and reduces risk. Sentara can now scale proposal processes to support growth.

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Hewlett Packard Enterprise - Information Technology And Services

Icertis Contract Management helped Hewlett Packard Enterprise manage over 300,000 contracts. The solution improved contract visibility and compliance. HPE reduced contract cycle times. The platform s...upported global operations and complex workflows. HPE gained better control over risk and obligations.

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Accenture - Management Consulting

Icertis Contract Intelligence helped Accenture transform its legal contracting process. Accenture's legal team, with 3,000 professionals in 46 countries, managed thousands of complex, multilingual co...ntracts each month. The Icertis platform provided a single solution for contract management, digitization, and approvals. Features included automated routing, electronic signatures, a clause library, and advanced analytics. Accenture gained a 360-degree view of contracts, streamlined workflows, and improved deal closure tracking with advanced dashboards.

Read on →

How conversational AI is changing contract management

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Frequently Asked Questions(FAQ)

for Icertis

What is Icertis?

Icertis is a cloud-based Contract Management platform that transforms contracts into business assets providing new capabilities to increase revenue, control cost, and manage risk. It is a unique platform built for enterprises looking to increase contract velocity and visibility not only in their sales deals closure but also to ensure maximum utilization of obligations from their procurement vendors too.

This platform features intelligent setup, contract operations, Governance, Risk & compliance, insightful reporting, contract analysis and dashboards. It also offers Business and AI applications that enable optimization of contractual foundation ensuring deals close faster.

It supports full lifecycle of contract management capabilities from contract setup, authoring, approvals, negotiations, execution and reporting. It provides with Blockchain framework that deploys permissioned, standard blockchain to address real-world business challenges.

What is Icertis used for?

Icertis is a Contract Management Software mainly used by its customers to Increase Sales & Revenue and Manage Risk by Sales Document Management, Collaboration and Negotiation Management .

What are the top features of Icertis?

Templates, Dashboard and Recording are some of the top features of Icertis.

Who uses Icertis?

Icertis is used by Information Technology And Services, Financial Services and Oil & Energy among other industries.

What are Icertis alternatives?

ContractWorks, ContractSafe, CobbleStone Contract Insight and ContractZen are popular alternatives for Icertis.

Where is Icertis located?

Icertis is headquartered at 2001 Gateway Pl, San Jose, CA 95110, US.
lightning

Peers used Icertis for sales document management and collaboration

Icertis Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.53/5 ★

Read Reviews (131)
Custom Reports

4.03/5 ★

Read Reviews (404)
Analytics

3.79/5 ★

Read Reviews (322)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.53/5 ★

Read Reviews (131)
Custom Reports

4.03/5 ★

Read Reviews (404)
Analytics

3.79/5 ★

Read Reviews (322)

Software Failure Risk Guidance

?

for Icertis

Overall Risk Meter

Low Medium High

Top Failure Risks for Icertis

Icertis, Inc News

Partnership

SAP NOW AI Tour: John McLaren, Icertis

John McLaren, Director of New Sales UK at Icertis, discussed AI in contract lifecycle management at the SAP NOW AI Tour. He highlighted Icertis' strategic partnership with SAP, emphasizing its integration with SAP Ariba. McLaren explained how AI-powered contract management unlocks hidden contract value and enhances procurement efficiency, reliability, and scalability.

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Product

New Study from Icertis and World Commerce & Contracting Dispels AI Disillusionment Myth

Icertis, in collaboration with World Commerce & Contracting, released the "AI in Contracting 2026" study, highlighting increased enthusiasm for AI in contract management. The report reveals a rise in AI adoption for contract value realization, with 76% prioritizing it. Icertis's Vera AI leverages LLMs and proprietary data for strategic contract intelligence, emphasizing accuracy and contextual awareness.

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Company

Icertis Expands Public Sector Footprint with New Office in Reston

Icertis is opening a new office in Reston, Virginia, to enhance its public sector operations. This expansion supports the company's strategy to strengthen its presence in the government sector, leveraging its AI-powered contract intelligence platform. The new office will facilitate collaboration with federal agencies and contractors, addressing unique public sector contracting needs with a focus on security and scalability.

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M&A

SoftBank-Backed Icertis Explores $5B Sale, QXO Agrees $2.25B ...

Icertis, backed by SoftBank, is considering a sale that could value the company at approximately $5 billion, with Goldman Sachs advising on the potential transaction. This move could test investor interest in large-scale enterprise AI assets.

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Icertis, Inc Profile

Company Name

Icertis, Inc

Company Website

https://www.icertis.com/

HQ Location

2001 Gateway Pl, San Jose, CA 95110, US

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