Icertis Overview

Icertis tackles the complexities of contract lifecycle management with its AI-powered contract intelligence platform. This solution addresses key business challenges such as revenue growth, cost control, risk mitigation, and contract compliance. By automating and providing insights into contract processes, Icertis enables organizations to fully realize the intent of their commercial agreements. Trusted by 30% of the Fortune 100, Icertis supports businesses in over 90 countries, showcasing its global impact. The platform's AI capabilities streamline contract operations, offering analytics and performance tracking to optimize business relationships.

Use Cases

Customers recommend Sales Document Management, Collaboration, Negotiation Management, as the business use cases that they have been most satisfied with while using Icertis.

Other use cases:

  • Obligation Management
  • Compliance & Governance
  • Products & Pricelist Management
  • Workflow Management
  • Engaging And Following Up
  • Searching For Content
  • Performance Management
See all use cases See less use cases

Business Priorities

Increase Sales & Revenue and Manage Risk are the most popular business priorities that customers and associates have achieved using Icertis.

Other priorities:

  • Improve Efficiency
  • Improve Stakeholder Relations
  • Enhance Customer Relationships
  • Improve Visibility
See all business priorities See less business priorities

Icertis Use-Cases and Business Priorities: Customer Satisfaction Data

Icertis's features include Templates, Dashboard, Recording, etc. and Icertis support capabilities include Email Support, Chat Support, Phone Support, etc. also Icertis analytics capabilities include Custom Reports, and Analytics.

Reviews

"At MODEC, we are committed to delivering and safely operating high-quality, innovative platforms for the offshore industry. Icertis will enable us to better collaborate with our partners while reducing risk and improving regulatory compliance." - William Main

Peer review evidence (same sources as the product rating summary)

"...Case Study | Central City Concern Nonprofit improves visibility and compliance with Icertis Contract Intelligence. ..." Case Study Automotive Service
"...With Icertis Share this Presentation DenizBank Gains Total Contract Visibility With Icertis...." Case Study DenizBank
"...Digitize existing contracts and create a single source of truth, streamline contract creation and negotiations, manage risks and obligations, and conduct reviews and mass amendments to meet changing regulations. ..." Contract Intelligence for Banking, Financial Services, and Insurance

Icertis, ContractWorks, ContractSafe, CobbleStone Contract Insight, ContractZen, etc., all belong to a category of solutions that help Contract Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Icertis is the global leader in AI-powered contract intelligence, revolutionizing contract lifecycle management. Trusted by 30% of the Fortune 100, it helps control costs, mitigate risks, and ensure compliance.

Popular Business Setting

for Icertis

Top Industries

  • Information Technology and Services
  • Financial Services
  • Oil & Energy

Popular in

  • Large Enterprise
  • Enterprise
  • Mid Market

Icertis is popular in Information Technology And Services, Financial Services, and Oil & Energy and is widely used by Large Enterprise, Enterprise, and Mid Market.

Icertis Customer wins, Customer success stories, Case studies

How efficiently Does Icertis manage your Sales Document Management?

How does Icertis address your Collaboration Challenges?

How efficiently Does Icertis manage your Negotiation Management?

What benefits does Icertis offer for Obligation Management?

What benefits does Icertis offer for Compliance & Governance?

125 buyers and buying teams have used Cuspera to assess how well Icertis solved their Contract Management needs. Cuspera uses 4645 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contract Management needs.

CUSTOMERS TESTIMONIALS
Icertis testimonial

William Main

Operations Cost and Contract Lead

MODEC Ghana Ltd

At MODEC, we are committed to delivering and safely operating high-quality, innovative platforms for the offshore industry. Icertis will enable us to better collaborate with our partners while reducing risk and improving regulatory compliance. Testimonial By William Main
Icertis testimonial

Spencer Hanlon

Chief Operating Officer

Airplus

The Icertis Contract Management platform will accelerate a process that used to take weeks thereby improving revenue recognition, gaining efficiency and delighting our customers. The ICM platform equips our team with an intelligent, enterprise-wide solution that allows us to optimize our commercial... relationships and speed time to revenue.

Testimonial By Spencer Hanlon
Icertis testimonial

Celine Arquizan

Global Project Lead

Sanofi

ICM has forced us to become more disciplined in the contract management process: Who does what, when. Testimonial By Celine Arquizan
CUSTOMERS TESTIMONIALS
Icertis testimonial

William Main

Operations Cost and Contract Lead

MODEC Ghana Ltd

At MODEC, we are committed to delivering and safely operating high-quality, innovative platforms for the offshore industry. Icertis will enable us to better collaborate with our partners while reducing risk and improving regulatory compliance. Testimonial By William Main
Icertis testimonial

Spencer Hanlon

Chief Operating Officer

Airplus

The Icertis Contract Management platform will accelerate a process that used to take weeks thereby improving revenue recognition, gaining efficiency and delighting our customers. The ICM platform equips our team with an intelligent, enterprise-wide solution that allows us to optimize our commercial... relationships and speed time to revenue.

Testimonial By Spencer Hanlon
Icertis testimonial

Celine Arquizan

Global Project Lead

Sanofi

ICM has forced us to become more disciplined in the contract management process: Who does what, when. Testimonial By Celine Arquizan
 

Astrion Selects Icertis to Bring Intelligence to Federal Contracting at ...

Astrion has chosen Icertis to enhance its federal contracting processes, leveraging Icertis's AI-native contract intelligence platform. This collaboration aims to streamline compliance, accelerate co...ntract cycles, and improve financial oversight. Icertis's platform will integrate with Microsoft Azure Government and SAM.gov, providing Astrion with enhanced regulatory oversight and operational agility.

Read on →
 

Icertis Reports Record Year of New Business Growth

Icertis achieved record business growth in 2025, adding nine Fortune-ranked companies, including BMW and McDonald's, as new customers. The company expanded customer relationships, launched Icertis Ve...ra AI, and acquired Dioptra to enhance AI capabilities. Icertis also strengthened partnerships with SAP and Accenture, and grew its public sector practice significantly. The company plans to open a new office in Reston, Va., to support its federal contracting business.

Read on →
 

SAP NOW AI Tour: Scott Bowler, Icertis

Scott Bowler, VP Sales at Icertis, highlighted AI implementation success stories at the SAP NOW AI Tour in London. He emphasized Icertis' role in contract intelligence, showcasing multimillion-dollar... savings and reduced contract cycle times in the automotive sector. The event underscored AI's importance in enhancing procurement processes and enterprise efficiency.

Read on →

Nederlandse Spoorwegen (NS) - Transportation/Trucking/Railroad - Very Large

Utrecht, Netherlands

Icertis helped Nederlandse Spoorwegen (NS) centralize and standardize contract management. NS faced challenges with fragmented contracts and limited visibility across teams. By integrating Icertis wi...th SAP and Microsoft 365, NS improved collaboration and reduced manual effort. Contract managers now use dashboards for real-time insights and better decision-making. The new system supports structured governance and aligns with NS’s operational goals.

HARMAN - Consumer Electronics - Very Large

Stamford, USA

Icertis helped HARMAN automate and standardize contract management. Manual processes slowed contract review for a 50-person legal team supporting 26,000 employees. With Icertis, HARMAN processed over... 5,000 contracts, a 74% increase in adoption. NDA execution became 10 times faster. Legal review turnaround dropped by 82%, down to 0.52 days. Teams gained visibility and could quickly search contract data across the enterprise.

Citizens Bank - Banking - Large

Providence, USA

Icertis Contract Intelligence helped Citizens Bank modernize contract management. The bank reduced contract templates by over 50%, streamlining procurement and real estate agreements. Icertis enabled... real-time contract queries and improved obligation management. Citizens expects up to 50% less time spent managing contracts. Teams now access contract data faster, supporting smarter, data-driven decisions.

How conversational AI is changing contract management

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Frequently Asked Questions (FAQ)

What buyers ask before choosing Icertis

What is Icertis?

Icertis is a cloud-based Contract Management platform that transforms contracts into business assets providing new capabilities to increase revenue, control cost, and manage risk. It is a unique platform built for enterprises looking to increase contract velocity and visibility not only in their sales deals closure but also to ensure maximum utilization of obligations from their procurement vendors too.

This platform features intelligent setup, contract operations, Governance, Risk & compliance, insightful reporting, contract analysis and dashboards. It also offers Business and AI applications that enable optimization of contractual foundation ensuring deals close faster.

It supports full lifecycle of contract management capabilities from contract setup, authoring, approvals, negotiations, execution and reporting. It provides with Blockchain framework that deploys permissioned, standard blockchain to address real-world business challenges.

What is Icertis used for?

Icertis is a Contract Management Software mainly used by its customers to Increase Sales & Revenue and Manage Risk by Sales Document Management, Collaboration and Negotiation Management .

What are the top features of Icertis?

Templates, Dashboard and Recording are some of the top features of Icertis.

Who uses Icertis?

Icertis is used by Information Technology And Services, Financial Services and Oil & Energy among other industries.

What are Icertis alternatives?

ContractWorks, ContractSafe, CobbleStone Contract Insight and ContractZen are popular alternatives for Icertis.

Where is Icertis located?

Icertis is headquartered at 2001 Gateway Pl, San Jose, CA 95110, US.
lightning

Peers used Icertis for sales document management and collaboration

Icertis Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.53/5

Read Reviews (131)
Custom Reports

4.03/5

Read Reviews (404)
Analytics

3.79/5

Read Reviews (322)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.53/5

Read Reviews (131)
Custom Reports

4.03/5

Read Reviews (404)
Analytics

3.79/5

Read Reviews (322)

Software Failure Risk Guidance

?

for Icertis

Overall Risk Meter

Low Medium High

Top Failure Risks for Icertis

Icertis, Inc News

Executive

Icertis Announces CEO Transition

Icertis announced a CEO transition, appointing Rajat Bahri and Jim Moffatt as interim co-CEOs. Moffatt also becomes the Chair of the Board. The company is searching for a new CEO while Bahri continues as CFO. This leadership change aims to sustain Icertis' growth and innovation in AI-native contract management.

Executive

Icertis CEO is departing; contract management company names ...

Anand Subbaraman is stepping down as CEO of Icertis, with CFO Rajat Bahri and board member Jim Moffatt appointed as interim co-CEOs. Subbaraman will remain as an advisor during the transition. Icertis is actively searching for a new CEO to lead the contract management software company.

Product

Icertis Reimagines Enterprise Contracting Experience ...

Icertis has launched a next-gen contracting experience powered by Vera. This AI-native platform integrates contract context, execution, and intelligence to transform agreements into actionable business outcomes. Key features include Vera Copilot for natural language interaction, Vera Engage for AI-driven drafting, and Vera Analytics for strategic decision support. The platform aims to enhance contract lifecycle management and risk management.

Partnership

Icertis Expands Strategic Partnership with Microsoft to Advance AI ...

Icertis has expanded its strategic partnership with Microsoft to enhance AI-native contract intelligence. This multi-year agreement integrates Icertis Vera into Microsoft's AI stack, including Microsoft 365 Copilot and Azure, to deliver advanced contract automation and intelligence. The collaboration aims to provide enterprise-scale AI solutions, improving contract management and operational efficiency for global customers.

Icertis, Inc Profile

Company Name

Icertis, Inc

Company Website

https://www.icertis.com/

HQ Location

2001 Gateway Pl, San Jose, CA 95110, US

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