Customer stories

Product Business Settings

Icertis is popular in Information Technology And Services, Financial Services, and Oil & Energy industries and is widely used by Large Enterprise, Enterprise, and Mid Market.

Icertis Product Overview

Icertis tackles the complexities of contract lifecycle management with its AI-powered contract intelligence platform. This solution addresses key business challenges such as revenue growth, cost control, risk mitigation, and contract compliance. By automating and providing insights into contract processes, Icertis enables organizations to fully realize the intent of their commercial agreements. Trusted by 30% of the Fortune 100, Icertis supports businesses in over 90 countries, showcasing its global impact. The platform's AI capabilities streamline contract operations, offering analytics and performance tracking to optimize business relationships.

How satisfied the customers are with Icertis use-cases

Reviews

"ICM has forced us to become more disciplined in the contract management process: Who does what, when." - Celine Arquizan
"Leveraging the meta-data from Microsoft CRM, the Icertis platform automatically generates complex, multi-page, multi-clause licensing agreements in multiple languages and geographies with unprecedented speed and precision." - Tony Ulkekul

Icertis Customer Insights, Testimonials and Case Studies

What makes Icertis ideal for Sales Document Management?

How can Icertis optimize your Collaboration Workflow?

What Are the key features of Icertis for Negotiation Management?

How does Icertis facilitate Obligation Management?

How efficiently Does Icertis manage your Compliance & Governance?

What is Icertis?

Icertis is a cloud-based Contract Management platform that transforms contracts into business assets providing new capabilities to increase revenue, control cost, and manage risk. It is a unique platform built for enterprises looking to increase contract velocity and visibility not only in their sales deals closure but also to ensure maximum utilization of obligations from their procurement vendors too.

This platform features intelligent setup, contract operations, Governance, Risk & compliance, insightful reporting, contract analysis and dashboards. It also offers Business and AI applications that enable optimization of contractual foundation ensuring deals close faster.

It supports full lifecycle of contract management capabilities from contract setup, authoring, approvals, negotiations, execution and reporting. It provides with Blockchain framework that deploys permissioned, standard blockchain to address real-world business challenges.

What is Icertis used for?

Icertis is a Contract Management Software mainly used by its customers to Increase Sales & Revenue and Manage Risk by Sales Document Management, Collaboration and Negotiation Management .

What are the top features of Icertis?

Templates, Dashboard and Recording are some of the top features of Icertis.

Who uses Icertis?

Icertis is used by Information Technology And Services, Financial Services and Oil & Energy among other industries.

What are Icertis alternatives?

ContractWorks, ContractSafe, CobbleStone Contract Insight and ContractZen are popular alternatives for Icertis.

Where is Icertis located?

Icertis is headquartered at 2001 Gateway Pl, San Jose, CA 95110, US.

125 buyers and buying teams have used Cuspera to assess how well Icertis solved their Contract Management needs. Cuspera uses 4645 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contract Management needs.

CUSTOMERS TESTIMONIALS
Icertis testimonial

Celine Arquizan

Global Project Lead

Sanofi
ICM has forced us to become more disciplined in the contract management process: Who does what, when. Testimonial By Celine Arquizan
Icertis testimonial

Tony Ulkekul

Head of Enterprise & Corporate IT

Microsoft
Leveraging the meta-data from Microsoft CRM, the Icertis platform automatically generates complex, multi-page, multi-clause licensing agreements in multiple languages and geographies with unprecedented speed and precision. Testimonial By Tony Ulkekul
Icertis testimonial

Spencer Hanlon

Chief Operating Officer

Airplus
The Icertis Contract Management platform will accelerate a process that used to take weeks thereby improving revenue recognition, gaining efficiency and delighting our customers. The ICM platform equips our team with an intelligent, enterprise-wide solution that allows us to optimize our commercial... relationships and speed time to revenue.

Testimonial By Spencer Hanlon
CUSTOMERS TESTIMONIALS
Icertis testimonial

Celine Arquizan

Global Project Lead

Sanofi
ICM has forced us to become more disciplined in the contract management process: Who does what, when. Testimonial By Celine Arquizan
Icertis testimonial

Tony Ulkekul

Head of Enterprise & Corporate IT

Microsoft
Leveraging the meta-data from Microsoft CRM, the Icertis platform automatically generates complex, multi-page, multi-clause licensing agreements in multiple languages and geographies with unprecedented speed and precision. Testimonial By Tony Ulkekul
Icertis testimonial

Spencer Hanlon

Chief Operating Officer

Airplus
The Icertis Contract Management platform will accelerate a process that used to take weeks thereby improving revenue recognition, gaining efficiency and delighting our customers. The ICM platform equips our team with an intelligent, enterprise-wide solution that allows us to optimize our commercial... relationships and speed time to revenue.

Testimonial By Spencer Hanlon

American food service distributor - Food & Beverages

Icertis Contract Intelligence and Salesforce helped an American food service distributor speed up sales and protect profit margins. The company wanted to let field sales create contracts in Salesforc...e using pre-approved templates. Before, they managed contracts by hand, making it hard to control compliance and margins. With Icertis, they moved 34% of local agreements to the platform and integrated it with incentive and pricing systems. This stopped $600,000 in incentive double dipping and raised the use of high-margin deals by 5%. Now, they have better control and faster contract signing.

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Sentara Health Plans - Hospital & Health Care

Icertis integrated with Salesforce helped Sentara Health Plans streamline their proposal process. The sales team faced slow, manual workflows and risk of errors when modifying health plans. With Icer...tis and Salesforce, they automated approvals and centralized proposal management. Sales teams now work directly in Salesforce, improving user adoption. The new system gives leaders better visibility and reduces risk. Sentara can now scale proposal processes to support growth.

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Hewlett Packard Enterprise - Information Technology And Services

Icertis Contract Management helped Hewlett Packard Enterprise manage over 300,000 contracts. The solution improved contract visibility and compliance. HPE reduced contract cycle times. The platform s...upported global operations and complex workflows. HPE gained better control over risk and obligations.

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Accenture - Management Consulting

Icertis Contract Intelligence helped Accenture transform its legal contracting process. Accenture's legal team, with 3,000 professionals in 46 countries, managed thousands of complex, multilingual co...ntracts each month. The Icertis platform provided a single solution for contract management, digitization, and approvals. Features included automated routing, electronic signatures, a clause library, and advanced analytics. Accenture gained a 360-degree view of contracts, streamlined workflows, and improved deal closure tracking with advanced dashboards.

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Mercedes-Benz - Automotive

Icertis Contract Intelligence helped Mercedes-Benz transform its contract management. The company needed a single source of truth for contracts and better supplier performance tracking. Icertis enabl...ed Mercedes-Benz to cut contract turnaround time by 83%, from six weeks to one. The platform centralized contract data from over 500,000 suppliers. Mercedes-Benz now uses analytics to find patterns and drive long-term value.

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ALPLA - Manufacturing - Very Large

Icertis Contract Intelligence and RiskAI helped ALPLA cut external legal spend by 60%. The AI-driven platform automated NDA reviews and contract risk scoring. ALPLA empowered non-legal staff to asses...s contracts using a simple traffic-light model. 79% of licensed users actively use the AI Copilot. The legal team now focuses on strategic work, with 24/7 AI support across 47 countries.

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How conversational AI is changing contract management

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Peers used Icertis for sales document management and collaboration

Icertis Competitors

Icertis Features

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FEATURE RATINGS AND REVIEWS
AI Powered

4.53/5 ★

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Custom Reports

4.03/5 ★

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Analytics

3.79/5 ★

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CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.53/5 ★

Read Reviews (131)
Custom Reports

4.03/5 ★

Read Reviews (404)
Analytics

3.79/5 ★

Read Reviews (322)

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Top Failure Risks for Icertis

Icertis, Inc News

M&A
 

Icertis is reportedly working with Goldman Sachs on a potential sale. | Bitget News

Icertis is reportedly collaborating with Goldman Sachs to explore a potential sale, with a valuation of $5 billion. The company is backed by SoftBank.

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Product
 

Icertis: How AI-Powered Contracts Will Drive Savings

Icertis is leveraging AI to transform contract management, enabling enterprises to achieve significant savings through smarter negotiations. The company's AI-powered contract intelligence surfaces insights from agreements, helping businesses optimize supplier relationships and mitigate risks. Icertis Vera, their AI solution, has already delivered substantial ROI for clients, including a European telecom and a global pharmaceutical company. The platform enhances procurement efficiency by automating routine tasks while maintaining human oversight.

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M&A
 

Icertis acquires Dioptra to deliver AI-first contracting experience for legal Teams

Icertis has acquired Dioptra to enhance its AI-powered contract intelligence platform. This acquisition supports Icertis' long-term AI strategy, integrating Dioptra's tools for automated playbook creation and surgical redlining to improve contract operations. The move aims to transform contracts into strategic business assets, leveraging AI for enhanced negotiation and compliance processes. Dioptra's team will join Icertis to further develop AI capabilities, positioning the company as a leader in contract lifecycle management innovation.

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M&A
 

Icertis Acquires Dioptra to Strengthen AI-Powered Contract Management - Siliconindia

Icertis has acquired AI startup Dioptra to enhance its AI-powered contract lifecycle management (CLM) capabilities. The acquisition aims to improve automated contract review, redlining, and risk analysis, integrating Dioptra's technology into Icertis' platform. This move supports Icertis' goal of creating AI-first workflows, expediting legal and compliance processes. Dioptra's founders will join Icertis' product and engineering teams to further these developments.

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Icertis, Inc Profile

Company Name

Icertis, Inc

Company Website

https://www.icertis.com/

HQ Location

2001 Gateway Pl, San Jose, CA 95110, US

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