Icertis Overview

Icertis tackles the complexities of contract lifecycle management with its AI-powered contract intelligence platform. This solution addresses key business challenges such as revenue growth, cost control, risk mitigation, and contract compliance. By automating and providing insights into contract processes, Icertis enables organizations to fully realize the intent of their commercial agreements. Trusted by 30% of the Fortune 100, Icertis supports businesses in over 90 countries, showcasing its global impact. The platform's AI capabilities streamline contract operations, offering analytics and performance tracking to optimize business relationships.

Use Cases

Customers recommend Sales Document Management, Collaboration, Negotiation Management, as the business use cases that they have been most satisfied with while using Icertis.

Other use cases:

  • Obligation Management
  • Compliance & Governance
  • Products & Pricelist Management
  • Workflow Management
  • Engaging And Following Up
  • Searching For Content
  • Performance Management
See all use cases See less use cases

Business Priorities

Increase Sales & Revenue and Manage Risk are the most popular business priorities that customers and associates have achieved using Icertis.

Other priorities:

  • Improve Efficiency
  • Improve Stakeholder Relations
  • Enhance Customer Relationships
  • Improve Visibility
See all business priorities See less business priorities

Icertis Use-Cases and Business Priorities: Customer Satisfaction Data

Icertis's features include Templates, Dashboard, Recording, etc. and Icertis support capabilities include Email Support, Chat Support, Phone Support, etc. also Icertis analytics capabilities include Custom Reports, and Analytics.

Reviews

"ICM has forced us to become more disciplined in the contract management process: Who does what, when." - Celine Arquizan

Peer review evidence (same sources as the product rating summary)

"...Contract provision library is useful for reviewers of contracts - helps standardize language and approach...." Peer review by Executive in Legal
"...Icertis Contract Intelligence: Delivering Real Value to Your Organization Share this Presentation View the eBook. ..." Icertis Contract Intelligence: Delivering Real Value to Your Organization
"...Gain real-time insight into contract negotiations and manage a third-party paper the way you manage your own contracts with our powerful. ..." Contract Intelligence for the Legal Department

Icertis, ContractWorks, ContractSafe, CobbleStone Contract Insight, Outlaw, etc., all belong to a category of solutions that help Contract Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Icertis is the global leader in AI-powered contract intelligence, revolutionizing contract lifecycle management. Trusted by 30% of the Fortune 100, it helps control costs, mitigate risks, and ensure compliance.

Popular Business Setting

for Icertis

Top Industries

  • Information Technology and Services
  • Financial Services
  • Oil & Energy

Popular in

  • Large Enterprise
  • Enterprise
  • Mid Market

Icertis is popular in Information Technology And Services, Financial Services, and Oil & Energy and is widely used by Large Enterprise, Enterprise, and Mid Market.

Icertis Customer wins, Customer success stories, Case studies

How can Icertis optimize your Sales Document Management Workflow?

How efficiently Does Icertis manage your Collaboration?

What benefits does Icertis offer for Negotiation Management?

How does Icertis facilitate Obligation Management?

How does Icertis address your Compliance & Governance Challenges?

125 buyers and buying teams have used Cuspera to assess how well Icertis solved their Contract Management needs. Cuspera uses 4645 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contract Management needs.

CUSTOMERS TESTIMONIALS
Icertis testimonial

Celine Arquizan

Global Project Lead

Sanofi

ICM has forced us to become more disciplined in the contract management process: Who does what, when. Testimonial By Celine Arquizan
Icertis testimonial

Spencer Hanlon

Chief Operating Officer

Airplus

The Icertis Contract Management platform will accelerate a process that used to take weeks thereby improving revenue recognition, gaining efficiency and delighting our customers. The ICM platform equips our team with an intelligent, enterprise-wide solution that allows us to optimize our commercial... relationships and speed time to revenue.

Testimonial By Spencer Hanlon
Icertis testimonial

Tony Ulkekul

Head of Enterprise & Corporate IT

Microsoft

Leveraging the meta-data from Microsoft CRM, the Icertis platform automatically generates complex, multi-page, multi-clause licensing agreements in multiple languages and geographies with unprecedented speed and precision. Testimonial By Tony Ulkekul
CUSTOMERS TESTIMONIALS
Icertis testimonial

Celine Arquizan

Global Project Lead

Sanofi

ICM has forced us to become more disciplined in the contract management process: Who does what, when. Testimonial By Celine Arquizan
Icertis testimonial

Spencer Hanlon

Chief Operating Officer

Airplus

The Icertis Contract Management platform will accelerate a process that used to take weeks thereby improving revenue recognition, gaining efficiency and delighting our customers. The ICM platform equips our team with an intelligent, enterprise-wide solution that allows us to optimize our commercial... relationships and speed time to revenue.

Testimonial By Spencer Hanlon
Icertis testimonial

Tony Ulkekul

Head of Enterprise & Corporate IT

Microsoft

Leveraging the meta-data from Microsoft CRM, the Icertis platform automatically generates complex, multi-page, multi-clause licensing agreements in multiple languages and geographies with unprecedented speed and precision. Testimonial By Tony Ulkekul
 

Astrion Selects Icertis to Bring Intelligence to Federal Contracting at ...

Astrion has chosen Icertis to enhance its federal contracting processes, leveraging Icertis's AI-native contract intelligence platform. This collaboration aims to streamline compliance, accelerate co...ntract cycles, and improve financial oversight. Icertis's platform will integrate with Microsoft Azure Government and SAM.gov, providing Astrion with enhanced regulatory oversight and operational agility.

Read on →
 

Icertis Reports Record Year of New Business Growth

Icertis achieved record business growth in 2025, adding nine Fortune-ranked companies, including BMW and McDonald's, as new customers. The company expanded customer relationships, launched Icertis Ve...ra AI, and acquired Dioptra to enhance AI capabilities. Icertis also strengthened partnerships with SAP and Accenture, and grew its public sector practice significantly. The company plans to open a new office in Reston, Va., to support its federal contracting business.

Read on →
 

SAP NOW AI Tour: Scott Bowler, Icertis

Scott Bowler, VP Sales at Icertis, highlighted AI implementation success stories at the SAP NOW AI Tour in London. He emphasized Icertis' role in contract intelligence, showcasing multimillion-dollar... savings and reduced contract cycle times in the automotive sector. The event underscored AI's importance in enhancing procurement processes and enterprise efficiency.

Read on →
 

North American winemaker - Food & Beverages - Very Large

USA

Icertis Contract Intelligence helped a top North American winemaker manage over 50 brands and 20 million cases of wine each year. The company needed to make contract reviews more consistent and easie...r to learn. Icertis' AI-driven platform quickly extracts and interprets contract details. In just six months, the winemaker saw immediate value and improved process repeatability. The procurement team now relies on Icertis for contract lifecycle management.

 

A multinational IT company - Information Technology And Services - Large

Icertis Contract Intelligence helped a multinational IT company digitize and speed up contract management. The company moved 98% of client agreements and 90% of SOWs to the platform. They now process... over 400 contracts a month digitally. This led to a 25% drop in SOW review time. The solution replaced manual tracking and improved visibility across teams.

 

Global 500 multi-energy provider - Oil & Energy - Very Large

Icertis Contract Intelligence helped a Global 500 multi-energy provider cut supplier costs by over 25%. The company digitized and automated its contract management, improving negotiation power and re...ducing manual reviews. Procurement teams now use historical contract data to secure better terms. Legal teams focus on high-value deals, speeding up reviews by 20 minutes per contract. Contract cycle times dropped by 30%, enabling faster project starts and supporting the company’s net-zero transition.

How conversational AI is changing contract management

Video Thumbnail

Frequently Asked Questions(FAQ)

for Icertis

What is Icertis?

Icertis is a cloud-based Contract Management platform that transforms contracts into business assets providing new capabilities to increase revenue, control cost, and manage risk. It is a unique platform built for enterprises looking to increase contract velocity and visibility not only in their sales deals closure but also to ensure maximum utilization of obligations from their procurement vendors too.

This platform features intelligent setup, contract operations, Governance, Risk & compliance, insightful reporting, contract analysis and dashboards. It also offers Business and AI applications that enable optimization of contractual foundation ensuring deals close faster.

It supports full lifecycle of contract management capabilities from contract setup, authoring, approvals, negotiations, execution and reporting. It provides with Blockchain framework that deploys permissioned, standard blockchain to address real-world business challenges.

What is Icertis used for?

Icertis is a Contract Management Software mainly used by its customers to Increase Sales & Revenue and Manage Risk by Sales Document Management, Collaboration and Negotiation Management .

What are the top features of Icertis?

Templates, Dashboard and Recording are some of the top features of Icertis.

Who uses Icertis?

Icertis is used by Information Technology And Services, Financial Services and Oil & Energy among other industries.

What are Icertis alternatives?

ContractWorks, ContractSafe, CobbleStone Contract Insight and Outlaw are popular alternatives for Icertis.

Where is Icertis located?

Icertis is headquartered at 2001 Gateway Pl, San Jose, CA 95110, US.
lightning

Peers used Icertis for sales document management and collaboration

Icertis Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.53/5

Read Reviews (131)
Custom Reports

4.03/5

Read Reviews (404)
Analytics

3.79/5

Read Reviews (322)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.53/5

Read Reviews (131)
Custom Reports

4.03/5

Read Reviews (404)
Analytics

3.79/5

Read Reviews (322)

Software Failure Risk Guidance

?

for Icertis

Overall Risk Meter

Low Medium High

Top Failure Risks for Icertis

Icertis, Inc News

Partnership

Icertis Expands Strategic Partnership with Microsoft to Advance AI ...

Icertis has expanded its strategic partnership with Microsoft to enhance AI-native contract intelligence. This multi-year agreement integrates Icertis Vera into Microsoft's AI stack, including Microsoft 365 Copilot and Azure, to deliver advanced contract automation and intelligence. The collaboration aims to provide enterprise-scale AI solutions, improving contract management and operational efficiency for global customers.

Product

Survey: Legal Teams Lack Visibility Into AI Agents' Actions, Icertis ...

Icertis released a survey revealing that many legal teams lack visibility and governance over AI agents' actions. The survey, involving over 1,000 U.S. corporate legal practitioners, highlights concerns about AI autonomy, accuracy, and policy readiness. Icertis suggests using contract data as a governance tool, emphasizing the role of contracts in providing business context for AI actions.

M&A

Icertis Acquires Dioptra to Deliver AI-First Contracting Experience for Legal

Icertis has acquired Dioptra to enhance its AI-driven contract management capabilities, aiming to provide a more advanced contracting experience for legal professionals.

Awards

Icertis Named a Customers' Choice Vendor in 2026 Gartner Peer Insights ...

Icertis has been recognized as a Customers' Choice vendor in the 2026 Gartner Peer Insights Voice of the Customer report for Contract Life Cycle Management. With 92% of customers recommending Icertis, the platform is praised for enhancing contract visibility and control, reducing operational risk, and leveraging AI capabilities like Icertis Copilot for efficient contract management.

Icertis, Inc Profile

Company Name

Icertis, Inc

Company Website

https://www.icertis.com/

HQ Location

2001 Gateway Pl, San Jose, CA 95110, US

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