Real-World Case Studies and Customer Success Stories with Greeter Visitor Management System

Advanced Kiosks helped the Pittsburg, CA Housing Authority improve resident access to services. The housing authority faced pressure to deliver... services with limited staff. They used self-service digital kiosks to reduce administrative bottlenecks. Staff gained more time to focus on complex needs. The solution made housing services more efficient for the community.
Show More..

Springfield, OR used the Advanced Kiosks Document Kiosk to expand access to community development services. The city faced limited counter... hours and high staff workload from repetitive tasks. The kiosk let residents scan and submit documents, apply for permits, and schedule inspections without staff help. This reduced walk-in traffic and improved resident satisfaction. The solution extended service hours and supported Springfield’s digital service goals.
Show More..

Reno Housing Authority used Advanced Kiosks' Document Kiosk with ZAMOK software to help residents and applicants pay rent, submit forms, and scan documents. The kiosk reduced... front desk traffic and made it easier for people to access housing services. Users can now complete tasks like rent payment and form submission without waiting in line. AI-powered video tutorials guide users step-by-step, improving the experience for those unfamiliar with online systems. The solution increased accessibility and sped up document processing for the community.
Show More..

Advanced Kiosks deployed self-service kiosks for Prince William County Circuit Court, serving over 470,000 residents. The kiosks offer 24/7 access... to licenses, permits, payments, and case lookups. Multilingual support and ADA-compliant hardware make services accessible to all. Staff workload and lobby congestion dropped. Public satisfaction increased, and the system enabled safe, contactless operations during the pandemic.
Show More..

Advanced Kiosks deployed self-service kiosks for Prince William County Circuit Court. The kiosks provide 24/7 access to licenses, permits, payments,... and case lookups. Multilingual support and ADA-compliant hardware make services accessible to all. Staff workload and lobby congestion dropped. Over 470,000 residents now benefit from faster, more reliable court services.
Show More..

Advanced Kiosks deployed self-service kiosks for Prince William County Circuit Court. Residents gained 24/7 access to court services, including licenses,... permits, payments, and voter registration. The kiosks offered multilingual support and ADA-compliant features. The rollout expanded from 6 to 11 locations, funded by Virginia Technology grants. Staff workload dropped and more users could self-serve after hours. Residents praised the convenience and reliability of the new system.
Show More..

Advanced Kiosks partnered with ASRC Federal Agile Decision Sciences to deploy secure self-service kiosks at 15 major U. S. airports. The...custom enclosures support TSA’s Touchless Identity Solution, meeting strict federal security standards and fitting into busy checkpoint layouts. The project required reinforced steel construction, high-security locks, and rapid prototyping for fast rollout. 26 kiosks are now live, with 20 more planned, improving checkpoint efficiency and supporting secure, touchless identity verification. The solution enables flexible deployment and stable performance in high-traffic airport environments.
Show More..

Advanced Kiosks built a custom wayfinding kiosk system for Arlington National Cemetery. The project solved issues with inaccurate grave mapping... and missing data that caused confusion for visitors. The kiosks feature custom mapping software, military-grade hardware, and an accessible interface. Security and durability were key requirements. The solution helps families find gravesites with confidence and dignity. Advanced Kiosks' work strengthened its reputation for mission-critical deployments.
Show More..

Advanced Kiosks installed four outdoor kiosks at Sabino Canyon for Pima, AZ Parks & Recreation. The kiosks enabled self-service ticketing... and card payments in extreme heat. Over 330,000 tickets were sold, generating $3.8 million in revenue. Credit and debit card use jumped from 0% to 97%. Remote monitoring kept the kiosks running smoothly, even with spotty internet. Staff workload dropped as ticketing became automated.
Show More..

Orange County Community Action used the Greeter Visitor Management System from Advanced Kiosks to fix check-in and reporting problems. They replaced paper-based... processes with a kiosk system that supports English, Spanish, Haitian Creole, and Portuguese. The new system made check-ins faster and improved data accuracy. Staff spent less time on manual reporting. Site managers now get real-time data and can make better decisions. The kiosks are easy to use and help more people access services.
Show More..

Pittsburg, CA Housing Authority used Advanced Kiosks to fix slow, paper-based document handling. Staff were overwhelmed and residents worried about... paperwork errors. The Document Kiosk with Kiosk Office Suite digitized document intake and gave real-time receipts. Residents now submit documents quickly and securely. Errors dropped and community feedback improved. The Authority set a new standard for digital public housing services.
Show More..

Advanced Kiosks provided 58 self-service computer kiosks to the Maine Department of Health and Human Services’ Office for Family Independence. These kiosks let... residents apply for and manage state assistance benefits. The solution included hardware, project management, and software that works with OFI’s system. The kiosks help streamline online applications, reduce paperwork, and boost staff productivity. Security is improved and staff can focus on higher-level tasks.
Show More..

Montgomery County Probate Office and Montgomery Public Schools used Advanced Kiosks to boost youth voter registration. They deployed 27 custom... freestanding kiosks in schools and public spaces. The kiosks help with voter registration, wayfinding, and public service info. Their bold design attracts students and the public. Flexible placement lets schools run registration drives at events. The project increased civic engagement and public awareness.
Show More..

Manassas, VA Police Department installed a Pedestal kiosk in their new public safety facility. The kiosk uses visitor management software... and a VOIP handset. Walk-in visitors can easily find the right department or office. The solution helps manage staff and building directories, records, and investigations. It improves lobby efficiency and visitor experience.
Show More..

Advanced Kiosks helped Itasca County Sheriff's Office cut front desk interruptions and form errors. The office used self-service kiosks with... secure digital forms for firearms registration and property requests. Over 300 forms were submitted digitally in 90 days. Staff now focus more on law enforcement duties. The community found the kiosks convenient and professional.
Show More..

Advanced Kiosks helped Itasca County Sheriff's Office cut lobby wait times by 60%. The office used self-service kiosks to automate... form processing and reduce paperwork errors. Over 300 digital forms were submitted in the first 90 days. Staff spent less time on paperwork and more time on public safety. Citizens got faster, more accurate service with 24/7 access to forms.
Show More..

Advanced Kiosks helped Itasca County Sheriff's Office cut lobby wait times by 60%. The office used self-service kiosks to automate... form processing and reduce paperwork errors. Over 300 digital forms were submitted in the first 90 days. Staff spent less time on paperwork and more on public safety. Citizens got faster, more accurate service with 24/7 access to forms.
Show More..

Kingsport Veterans Memorial used Advanced Kiosks' Outdoor Enviro Kiosk with Tribute Software. The kiosk lets visitors search over 2,100 veterans... by service branch or keywords. It provides wayfinding maps and walking directions to each memorial location. Staff can easily update content and manage the kiosk remotely. The solution includes custom branding and commercial-grade hardware for outdoor use.
Show More..

Advanced Kiosks helped Hennepin County deploy 27 self-service kiosks across libraries, offices, and campuses. The kiosks offer multilingual, ADA-compliant access... to housing, healthcare, and benefits for over 1.2 million residents. Residents can use the kiosks 24/7, reducing travel and staff workload. The solution integrates document scanning, printing, and payments in one platform. Hennepin County renewed the Zamok suite for three years, showing trust in the system.
Show More..

Advanced Kiosks deployed 27 document kiosks for Hennepin County, MN. The kiosks help residents apply for housing, healthcare, and other... benefits. They also allow document scanning, form printing, and voter registration. The solution includes ADA-compliant hardware and multilingual software. Kiosks are placed in government buildings, libraries, and a university campus. The county renewed its Zamok suite for 3 more years to support vulnerable residents.
Show More..

Advanced Kiosks helped Hennepin County deploy 27 self-service kiosks across libraries, offices, and campuses. The kiosks offer multilingual, ADA-compliant access... to housing, healthcare, and benefits for over 1.2 million residents. Residents can use the kiosks 24/7, with VOIP support and secure document handling. The project reduced staff workload and removed travel barriers for underserved communities. Hennepin County renewed the Zamok suite for three years, showing trust in the solution.
Show More..

Advanced Kiosks provided self-service kiosks to Faribault & Martin Counties Health & Human Services. The kiosks let residents apply for... benefits, submit forms, and make payments without staff help. AI-powered video guides walk users through document scanning and uploading. The solution reduced lobby congestion and staff interruptions. More residents now access critical programs, and administrators track usage with reporting tools.
Show More..

Advanced Kiosks deployed CityGuide interactive kiosks for Downtown Waycross Development Authority. The kiosks help visitors learn about the city’s railroad... heritage and find local businesses. One kiosk offers a digital tourism guide with business listings and event calendars. Another kiosk provides train-themed games and historical displays for children. Staff can easily update content through a simple portal. The project turned the train depot into a lively, family-friendly destination.
Show More..

Advanced Kiosks provided the Town of Eliot, ME with a Greeter Visitor Management System. Staff interruptions and limited visibility into... building visitors were key challenges. The kiosk acts as a virtual receptionist, streamlining check-in and check-out for guests. It notifies staff of arrivals and displays a staff directory. The solution improved accessibility and efficiency for residents and staff.
Show More..

Advanced Kiosks helped Decatur Police Department automate public services in their new smart police station. The department used lobby and... wall-mounted kiosks to let citizens pay fines, access records, and check in visitors. This reduced front desk workload and made services faster for the public. The kiosks improved security and visitor management. Decatur’s station is now a model for future-ready law enforcement facilities.
Show More..

Advanced Kiosks helped the Texas Dept. of Agriculture promote Texas wine. They built a custom kiosk software interface to educate... the public about local wines, recipes, and history. The kiosk increased awareness and served as a lead generation tool. Locals learned more about Texas wineries through interactive displays. The project used a compact power kiosk with pre-installed and custom software.
Show More..

Advanced Kiosks provided the County of Swain with a custom kiosk and software for their history museum. The solution included... wall-mounted kiosks designed for children, featuring an easy-to-use camera and custom interface. Kids can access the kiosks, print badges, and share photo postcards. The software was tailored to be accessible for all ages. The project improved engagement and accessibility at the museum.
Show More..

Advanced Kiosks worked with Galveston Bay to build custom software for public education. The FreeStanding Kiosk shares water quality data... and new regulations with visitors. The kiosk moves to different marinas to reach more people. It helps collect leads for newsletters. The project aims to increase awareness and safety around the bay.
Show More..

The town of Black Mountain needed a way to share town information with residents at all hours. Advanced Kiosks provided... the Enviro outdoor kiosk with a sunlight-readable monitor and a low voltage safety system. The kiosk runs pre-installed software and uses a custom brown finish to match the town’s look. Now, residents can access town updates and information 24/7. The kiosk helps educate and inform the community.
Show More..

Advanced Kiosks deployed a self-service kiosk at Concord, NH Public Works. Staff interruptions dropped as visitors checked in digitally. The... kiosk replaced paper intake, improving data accuracy. Commercial haulers and RV users could access services outside lobby hours. The city reported better operational focus and positive feedback from users.
Show More..

Advanced Kiosks deployed a self-service kiosk for Concord, NH Public Works. The kiosk automated hauler check-ins, eliminating paperwork and reducing... staff interruptions. Check-in times dropped from several minutes to under one minute per hauler. Staff gained back hours each week and improved data accuracy. The kiosk operates 24/7, expanding access for commercial and recreational users.
Show More..

Advanced Kiosks helped Concord, NH Public Works cut check-in times from several minutes to under one minute. The city replaced... manual paperwork with a self-service kiosk using RFID scanning and automated printing. Staff interruptions dropped, and administrative workload decreased. The kiosk operates 24/7, letting haulers check in anytime. Record accuracy and reporting improved, and staff gained back several hours each week.
Show More..

Advanced Kiosks' Office Extension system helped Pittsburg Housing Authority go paperless. The team replaced manual document handling with self-service kiosks... and automated scanning workflows. Customers now get time-stamped receipts and documents always reach the right housing specialist. The new system let them hire an analyst instead of a receptionist. The Housing Manager praised the low cost and improved efficiency.
Show More..

Advanced Kiosks' Office Extension 2. 0 enabled Prince William County Circuit Court Clerk to offer 24/7 self-service kiosks for court...services. Residents can now handle tasks like marriage licensing, gun permits, and fee payments outside regular hours. The kiosks support multiple languages and are easy for all users, including those with limited tech skills. Feedback from staff and residents has been very positive, with no reported technical issues. The solution improves access to essential government services and reduces the need for residents to take time off work.
Show More..

Legacy Foundation of Southeast Arizona used Advanced Kiosks' Freestanding Kiosk with ZAMOK software to help residents access health and housing services. Many people in... the area lacked internet or devices. The kiosks let users find support services on their own, using a simple touch interface. The first kiosk was set up in a public library in 2020, with another added in 2025. The Foundation now manages content updates easily. More people in the community can get help and information.
Show More..

Advanced Kiosks upgraded the Marine Corps Heritage Foundation’s tribute platform at the National Museum of the Marine Corps. The new system... unified kiosk and web interfaces, added smart search, and enabled mobile access and on-site printing. Visitors now get step-by-step directions to brick locations and can access features on any device. Staff can update records and expand features more easily. The result is a seamless, modern experience for honoring Marines.
Show More..

Advanced Kiosks worked with the Texas Dairy Association to create an education kiosk for the Texas State Fair. The kiosk used... custom software and a friendly interface for children and young adults. The goal was to teach visitors about the benefits of dairy products compared to other drinks. The project included a freestanding kiosk rental and custom-designed software. The kiosk helped spread health awareness and promoted healthy drinking habits.
Show More..

Northern Community Investment Corporation used Advanced Kiosks to help tourists. They installed kiosks to show local information and highlight key... website pages. The Zamok Home Page and Cloud software let them track visitor usage and monitor kiosk status. The kiosks help collect data and improve visitor experience. They use freestanding kiosks with pre-installed management software.
Show More..

North Central MA Chamber of Commerce needed a better way to share local attractions and events. They replaced old kiosks... with Advanced Kiosks’ i-Kiosks. The kiosks use EventsNOW software to promote area events. Lobby Attendant software shows maps and local information. Visitors now get easy access to tourist info and wayfinding tools.
Show More..

Advanced Kiosks provided the Alexandria Police Foundation with the Fallen Heroes software. The software displays biographies of police officers who... have retired or died in the line of duty. The interactive kiosk helps preserve history and honor service members. Visitors can learn about veterans and their stories. The solution educates, informs, and spreads awareness in a modern way.
Show More..

Advanced Kiosks provided the University of Tennessee Health Science Center with FreeStanding Kiosks and Qline queuing software. The goal was... to speed up student intake and inform students of wait times. The kiosks also improved the collection and reporting of visitor data. Lobby Attendant software helped students and visitors with wayfinding. The university saved time, enhanced service, and increased staff productivity.
Show More..

US Naval Academy Museum needed a way to show an informational video to students and visitors. They chose the Countertop... Kiosk with Zamok software from Advanced Kiosks. The kiosk locks down the browser and only displays the video. This solution saves time and resources. It also improves customer service and boosts staff productivity.
Show More..

St. Philips College Archives wanted to share university history and facility details with visitors and students. Advanced Kiosks delivered a... custom Hall of Fame software on a freestanding kiosk. The kiosk helps inform and educate visitors. It displays important university history in a lasting way. The solution makes information easy to access for everyone on campus.
Show More..

Advanced Kiosks helped Lonestar State College improve student and visitor experience. They built a custom cell phone charging tray for... seven freestanding kiosks. The kiosks let users charge devices and view campus maps, directories, and events. LobbyAttendant and EventsNOW software display local info and promote events. Students and visitors can access event details while charging their phones. The project increased engagement and awareness of campus activities.
Show More..

Brunswick County Schools in North Carolina uses 17 Compact Power Kiosks from Advanced Kiosks. The kiosks serve as human resource... tools and time clocks for bus drivers. Drivers get after-hour support and easy access to HR resources. Advanced Kiosks helped deploy the kiosks before the new school year. There are plans to add more kiosks in the future.
Show More..

Advanced Kiosks helped Borough of Manhattan Community College deploy over 50 self-service kiosks across three campuses. The kiosks let 26,000+... students reset passwords, access portals, and complete enrollment tasks. BMCC reduced password reset requests by 90% and cut help desk wait times. The refresh program extended kiosk lifespan by 8+ years at one-third the replacement cost. All kiosks are ADA-compliant and centrally managed for security and ease of use.
Show More..

Devlyn Optical used Advanced Kiosks to bring vision care to underserved communities in Houston. The custom self-service kiosk lets people... try on glasses and get eye health screenings without an appointment. The kiosk uses virtual try-on technology and secure video for remote screenings. It offers a bilingual interface for easy use in high-traffic areas. This solution increased access to affordable vision care and reduced barriers for low-income and minority groups.
Show More..

Greater Los Angeles VA Healthcare System installed 20 Compact Power Kiosks for patient check-in. The kiosks use ADA touch pads... and privacy screens to help veterans check in securely and easily. The system automates paperwork and protects sensitive information. Staff productivity increased with automated check-in. The kiosks integrate with their existing software for a smooth experience.
Show More..

Kaiser Permanente wanted to collect member feedback for their medical services. Advanced Kiosks provided a secure survey kiosk in the... facility lobbies. The kiosks included a keyboard and trackball for easy use. Members could give feedback while their experience was fresh. This helped Kaiser Permanente collect survey data and improve member services.
Show More..

Erie County Medical Center wanted to give patients easy access to their online health portals. They used Advanced Kiosks to... set up kiosks with secure browser lockdown and remote management. Patients can now view their medical dashboard and manage their care. The kiosks make it simple for visitors to access information and stay informed. This project increased patient convenience and education.
Show More..

10 Federal Storage uses Advanced Kiosks' self-service kiosks to automate rentals, payments, and access control. Customers can access storage units... and manage payments 24/7, even late at night. The technology improved convenience and transformed the customer experience. Automated kiosks help 10 Federal Storage deliver better service and streamline operations.
Show More..

10 Federal Self Storage used Advanced Kiosks to automate their storage facilities. Customers can now rent units, pay, and get... support 24/7 without staff. Leasing volume rose from 35 to 48 units in the first month. The kiosks cut staffing costs and improved customer satisfaction. The solution included credit card processing, VoIP support, and integration with StorEdge FMS.
Show More..

Advanced Kiosks self-service kiosk technology helped 10 Federal automate its self-storage facility. 10 Federal used kiosks, electronic locks, and management... software to let customers serve themselves any time. The solution improved customer satisfaction and kept costs low. The business found the system efficient, ecofriendly, and cost-effective. Customers liked the ability to access services at any hour.
Show More..

10 Federal Storage used Advanced Kiosks self-service kiosks to automate their self-storage facility in Graham, North Carolina. The solution included... a freestanding kiosk with a keyboard, receipt printer, credit card scanner, and VOIP phone support. Customers can now rent units, make payments, and access support 24/7 without staff. After going unmanned, the facility leased 48 units in one month, up from a previous high of 35. The kiosks improved customer satisfaction and made self-storage available at any hour.
Show More..

Advanced Kiosks built a custom guest services kiosk for San Francisco International Airport. The solution focused on accessibility, meeting ADA... standards for both hardware and software. The kiosk included a tactile NavPad and a custom concierge interface. Stakeholders and disability advocates validated the design for real-world usability. The project set a new standard for accessible digital concierge services in airports.
Show More..

Massachusetts Bay Transit Authority used Advanced Kiosks to help travelers in Boston. Four kiosks at South Station give real-time updates... and news. Each kiosk lets users print maps and attraction info for free. Travelers can also download information to their PDAs. The kiosks make it easy for tourists to get local information without staff help.
Show More..

Advanced Kiosks helped the Cayman Islands Airport Authority improve traveler experience. They installed kiosks that let travelers access the internet... and make international calls. Users pay for time and calls with a credit card. The kiosks use Zamok software for credit card and VoIP features. Travelers now have more convenience and better communication options at the airport.
Show More..

Advanced Kiosks upgraded the ESPN Sportscenter lobby video wall system. They installed new 55-inch monitors and server room computers in... three towers. The team developed custom software for video search and viewing. Visitors can now search and watch from 400 Sportscenter commercials. The system is accessible and secure. Admins can easily manage video content.
Show More..

The Barnes Foundation used Advanced Kiosks' Merchant Max kiosks to improve ticketing. High visitor numbers caused long waits and tied... up staff. The new kiosks let visitors buy tickets quickly and securely. Staff now spend more time helping guests, not selling tickets. Wait times dropped by 30–40% and visitor satisfaction increased. The project shows how self-service kiosks can modernize museums.
Show More..

Imperial Brands needed a way for employees to complete forms, print MSDS sheets, and check payroll and scheduling. Their HR and... manufacturing teams could not communicate easily. They acquired employee self-service tools but lacked the hardware to connect everything. Advanced Kiosks provided the hardware solution. This helped Imperial Brands bring their ESS tools together for better employee access.
Show More..

Advanced Kiosks helped Imperial Brands connect HR and manufacturing teams with custom employee self-service kiosks. 33,000 employees at 44 sites... gained direct access to HR services like payroll and scheduling. The kiosks made it easy for workers without home computers to manage HR tasks. Training and support ensured smooth adoption. The project improved efficiency and gave employees more control over their HR needs.
Show More..

River Cree Resort and Casino used Advanced Kiosks' freestanding kiosks to give guests quick access to coupons. The kiosks feature... magnetic strip readers and upgraded receipt printers for more efficient coupon printing. This solution helps the casino promote its resort and engage visitors. The kiosks also reduce maintenance needs with larger paper rolls. Pre-installed kiosk management software supports the system.
Show More..

Advanced Kiosks helped IFF Citrus Innovation Center cut check-in times for tour groups by 75%. The Greeter Visitor Management System... lets guests self-register or use codes for fast entry. Hosts get alerts within 10 seconds. Walk-in visitors can check in any time. Staff now spend more time on hospitality, not paperwork. Visitors enjoy a branded, digital welcome with custom content.
Show More..

Snap-On Tools used Advanced Kiosks to create an interactive car display for a trade show. The kiosk integrated with a... damaged vehicle display, lighting up specific trouble spots. Custom software and lighting were developed on a tight deadline. The touchscreen let users interact with the car, triggering lights and sound effects. The solution engaged attendees and was a hit at the event.
Show More..

Botswana Power Corporation used Advanced Kiosks' self-service kiosks to give over 1,000 employees better access to HR services. The kiosks integrated... with BPC's SAP ERP system and worked in remote locations. Employees could scan documents, access HR forms, report incidents, and video conference with HR staff. The solution improved HR support and real-time SAP interaction without adding more staff. BPC showed its commitment to employee support with this modern technology.
Show More..

Flatland Church used Advanced Kiosks' self-service kiosks for child check-in. The kiosks print labels with each child's name and assigned... room. This solution improved security and convenience for parents during Sunday and Wednesday services. The church created a safer, more efficient environment for its children's ministry. Parents now feel more confident about secure childcare at church.
Show More..

Advanced Kiosks delivered 35 custom ticketing kiosks to Google for Startups Campus Spaces across 7 countries. The kiosks featured 22-inch... HD touchscreens, ticket printers, barcode and RFID readers, and integrated Google components. Google used these kiosks to present custom surveys to entrepreneurs, helping inform business decisions. Lab5, a Google partner, provided the software using Salesforce. Advanced Kiosks supported onsite setup and onboarding for a seamless deployment.
Show More..