Advanced Kiosks provided self-service kiosk technology to 10 Federal Storage, a fully automated self-storage facility in North Carolina. The challenge was to automate leasing and customer service, re...ducing the need for on-site staff. The solution included freestanding kiosks with Zamok management software, enabling 24/7 self-service for customers. After going unmanned, the facility leased 48 units in one month, up from a previous high of 35 units with a property manager. Customers now enjoy greater convenience and access, leading to higher satisfaction and better reviews.
Advanced Kiosks Office Extension helped Pittsburg Housing Authority move from paper-based processes to a self-service kiosk system. The new system automated document scanning and filing, reducing pap...erwork and improving efficiency. Customers now get time-stamped receipts and documents always reach the right housing specialist. The solution let the team reallocate funds and hire an analyst instead of a receptionist. The Housing Manager praised the system for its low cost and strong return on investment.
CASE STUDY Prince William County Circuit Court Clerk
Office Extension 2.0 self-service kiosks helped Prince William County Circuit Court Clerk give residents 24/7 access to court services. Before, people had to take a whole day off work to get things l...ike marriage licenses or pay fees. Now, six kiosks let people handle these tasks anytime, even on weekends. The kiosks work for everyone, including people who do not speak English. Staff say the kiosks are easy to use and reliable. Feedback from the community and court officials has been very positive.
Advanced Kiosks provided Imperial Brands with custom employee self-service kiosks for HR. Imperial Brands needed a way for 33,000 employees at 44 sites to access HR services like payroll and scheduli...ng. Many workers did not have home computers. The kiosks let employees handle HR tasks directly, improving autonomy and efficiency. Training and support helped with adoption. Imperial Brands now uses kiosks for HR self-service across all sites.
