Real-World Case Studies and Customer Success Stories with Drift

Salesloft helps Cin7’s Account Executives spend less time on admin work. Before using Salesloft, Cin7’s AEs spent a lot of... time updating the CRM and prioritizing tasks. With Salesloft’s Rhythm feature, AEs now get clear daily task lists and know who to call and what to do. This saves them up to one or two hours each day. Now, Cin7’s AEs spend more time with customers and less on admin tasks.
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Blue Yonder used 6sense and Drift to improve its account-based marketing strategy. The company wanted to move beyond static target... account lists and give website visitors a better B2B experience. By integrating 6sense with Drift, Blue Yonder created dynamic segments for targeted campaigns and used chatbots to engage visitors. As a result, Blue Yonder saw over 40% more accounts in the purchase stage and over 35% more anonymous website visits.
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Salesloft helped OpenText’s Inside Sales team solve two big problems. First, the team struggled to understand how their sales campaigns... performed. They could not easily get the data they needed. Second, they had trouble measuring customer engagement with their content. Salesloft gave them better visibility and actionable insights. Now, the team can focus, stay accountable, and see what works in their sales process.
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Salesloft helped Advanced improve their sales process and onboarding. Advanced valued Salesloft's support and knowledge sharing. The partnership led Advanced... to change how they onboard their own customers. With Salesloft, Advanced increased their leads by 25%. The customer praised Salesloft for their helpfulness and expertise.
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Cisco used Salesloft to solve three big problems for their sales team. The team switched to Salesloft for better support,... user experience, and results. Sales reps spent less time on training and more time delivering good content. They quickly saw benefits like clear benchmarks for open rates and replies. Cisco now meets weekly with their Salesloft account team to improve adoption and performance.
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Salesloft helped IBM focus on sales coaching and consistency. IBM used Salesloft to streamline and define their sales process. This... let leaders spend more time coaching and motivating their team. Salesloft made it easier for new sales reps to ramp up and stay organized. IBM saw more consistent sales results and better use of their sales tools.
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Salesloft helped Advanced improve their marketing operations. The team used Rhythm to organize and prioritize tasks, making it easier for... sales reps to focus. Machine learning in Rhythm showed reps which steps to take first. This led to more opportunities and better daily planning. The team accomplished more with less effort using Salesloft.
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Salesloft helped Qlik improve their demand generation process. Before Salesloft, Qlik's BDRs used an email-only tool that lacked key features... and caused inefficiency. With Salesloft, Qlik achieved a 96% BDR adoption rate and 80% high engagement. New reps qualified leads 67% faster, reducing time from 21 days to 7. Reps touched about 1,700 more accounts year over year. In one quarter, Salesloft influenced $14M in pipeline and $800K in closed-won revenue.
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Salesloft helped Seamless. AI improve customer success operations. Seamless.AI had problems with fragmented communication and manual processes. Their teams could...not see all customer interactions in one place. Salesloft gave them better tools to manage renewals and account growth. The platform increased retention rates and made support more consistent.
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Salesloft helped Stream improve global sales team collaboration and performance. Stream switched to Salesloft for better analytics, easier collaboration, and... higher user adoption. The platform's analytics dashboard let leaders track team performance and make data-driven decisions. Salesloft enabled Stream to standardize sales processes and boost team effectiveness. Jessica Nelson, Global VP of Sales, credits Salesloft for helping her team reach their full potential.
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Boomi used Bionic Chatbots to cut its sales cycle by 41 days. The chatbots improved lead qualification and customer interactions.... Boomi saw a 60% deflection rate in support conversations. The conversion rate to marketing qualified leads was 47%. The chatbots helped Boomi's team be more efficient.
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Syskit improved sales operations with Salesloft. They automated lead follow-up, reducing response time to 20 minutes. They expanded their follow-up... strategy to all leads. Their conversion rates improved by 50-70%. The platform provided stability and reliable support.
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Syskit used Salesloft to bring stability to their sales operations. Their old platform had technical issues and poor support, causing... lost productivity and integration failures with Microsoft Dynamics. Syskit switched to Salesloft for better reliability and integration. The change helped their global sales team work with more structure and confidence. Tim Shields, Head of Sales, found Salesloft to be a trusted solution for their Microsoft-focused business.
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Wrike used Drift chatbots to improve their sales process. They saw a 496% increase in pipeline and a 454% increase... in bookings year over year. The implementation of Drift's Fastlane feature allowed 70% of website meetings to be driven by it. Wrike achieved a 15x ROI with these changes.
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Wrike used Drift chatbots to improve website engagement and lead conversion. Their sales team needed to focus on high-quality leads... and convert more trial users. The old chatbot was limited and not integrated with their tech stack. Wrike switched to Drift for better personalization and 24/7 support. This led to big pipeline growth, more bookings, and fast ROI.
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Boomi used Drift Bionic Chatbots to improve its website conversion and sales process. Before, decision-tree playbooks left 30-40% of visitors... without answers. With Bionic Chatbots, Boomi quickly set up smarter chatbots that could handle more questions. This led to fewer but higher quality meetings and a big drop in no-shows and support requests. Boomi shortened its sales cycle by 41 days.
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Pure Storage used Drift to improve their sales process. Before, they did not use Drift fully and missed chances to... capture leads and book meetings. With help from Drift’s Professional Services, they fixed technical issues and made new playbooks. They made Drift a key part of their campaigns. As a result, Pure Storage increased meetings by 4.8 times year over year.
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Salesloft helps LiveRamp's sales team use data and analytics for better sales coaching. Sales Manager Sarah Louise Boland uses Salesloft... to compare team averages with individual performance. This lets her find where each sales rep can improve. The platform makes it easy to see numbers and give specific advice. LiveRamp uses Salesloft to help their sales team reach their goals.
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Salesloft helped Advanced increase leads by 31%. Advanced used Live Call Studio and sales analytics to improve call quality and... track sales rep activities. The company wanted to boost BDR leads by 25%. With Salesloft, they gained process consistency and learned best practices. Advanced exceeded their sales goal and improved team alignment.
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PTC used Drift to improve their marketing and sales process. They wanted to move from a product-focused to a customer-focused... approach. Before Drift, PTC had slow response times and lost sales opportunities. With Drift, they captured 20,000 conversations and enabled real-time engagement in 17 countries. They achieved a 4X faster conversion rate for Drift MQLs.
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Salesloft helped Wrike reach 20% of trial users within 10 minutes, up from just 1%. Wrike raised email cadence open... rates from the twenties to the low forties. The company saved $350K by consolidating its sales tech stack. Nearly 100% of sales reps now submit weekly forecasts. Wrike chose Salesloft to streamline sales engagement and boost productivity.
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Fullsteam used Salesloft to improve sales. They onboarded 200+ users quickly. Sales team confidence grew. Sales performance improved. One rep... booked 5 meetings in the first week.
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Fullsteam used Salesloft’s unified platform to fix fragmented sales processes. Before Salesloft, they had trouble with team coaching, onboarding, and... tracking sales metrics. They chose Salesloft for its all-in-one sales workflow, analytics, and coaching tools. Fullsteam onboarded over 200 new users in a few weeks. This led to faster onboarding, more confident sales teams, and better sales performance.
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Salesloft helped ORIGO Education fix pipeline visibility in just 60 days. Before, their sales data was scattered and forecasting was... hard. With Salesloft, they found deal gaps and coached reps better. This led to higher win rates and more predictable revenue. The sales team felt more motivated and focused.
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NetSupport used Salesloft to improve sales processes. They had a 30% increase in outbound email activity in one quarter. Communication... became more data-driven and impactful. The team had more time for customer interactions. Salesloft helped reduce manual tasks and improve team morale.
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Salesloft helped NetSupport, a global education and IT management software provider, centralize and streamline their sales processes. NetSupport faced challenges... with manual tasks and fragmented communication, which led to duplicated efforts and inconsistent strategies. By adopting Salesloft's Revenue Orchestration, they improved data-driven customer conversations and increased outbound email activity by 30% in one quarter. The phased rollout enabled better adoption across teams and more impactful customer engagement.
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Salesloft helped Demand Inc improve their sales development process. Demand Inc struggled to find a sales technology that offered enough... control and personalization. With Salesloft, they booked over 100,000 meetings for clients, creating $7B+ in pipeline. They provided value to new clients in less than a week. Demand Inc identified 100 net new targets on average for clients and won seven figures in revenue in the first 90 days of a client pilot.
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Salesloft helped durhamlane boost SDR productivity. The platform automated manual tasks and made prospecting easier. SDRs now use one view... instead of many browser tabs. Salesloft gave structured, multi-channel cadences for consistent messaging. Managers gained better visibility for coaching and performance improvement. This led to more efficient outbound engagement for durhamlane's B2B clients.
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Salesloft Rhythm helps Reachdesk's sales team stay on top of important sales opportunities. Reachdesk uses Salesloft to plan prospecting steps... and manage daily tasks. The Rhythm workflow gives timely reminders so reps never miss key touchpoints. This helps the team avoid losing deals due to overlooked actions. Reachdesk's BDR says Salesloft is essential for their sales process.
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Salesloft helped 3M improve its inside sales team in the US and Canada. 3M wanted to boost rep productivity and... make new hire training faster. They used Salesloft to reach more customers, streamline messaging, and keep sales data accurate. 3M cut the time to close deals by 60%. Salesloft made it easier for new sales reps to get started and helped the team maximize revenue.
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Salesloft helped Vention organize and streamline its sales process. Vention switched to another platform to cut costs but faced disorganized... data and slow sales. Salesloft's customizable cadences and easy-to-use interface improved rep efficiency and productivity. The team quickly adopted Salesloft again. New reps used Salesloft's AI and Rhythm features to ramp up faster and drive results.
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3M used Salesloft to improve their inside sales team in the US and Canada. They increased rep productivity and shortened... ramp-up time for new hires. The time to close a deal dropped from 80+ days to 32 days. The first Salesloft Cadence reached 1,000 customers in a week. New hires talked to 10 customers per day by the second week.
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KlariVis uses Salesloft to get actionable insights from their sales data. The team uses Salesloft's analytics and reporting to see... how their sales reps perform. This helps them coach their team and improve results. Salesloft lets KlariVis turn data into action and manage tasks better. The platform acts like a personal assistant for their sales team.
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Salesloft helps SS&C Intralinks improve sales operations. The sales team uses Salesloft to automate tasks and capture sales activities. This... gives sellers more time to focus on customers. Salesloft also provides reliable sales data and analytics. The team now works more efficiently and can drive better results.
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Salesloft helped NFP set and track their first-ever KPIs. NFP needed a modern sales process and better sales goal tracking.... Salesloft’s activity tracking and Salesforce integration made work easier for NFP reps. Salesloft Analytics gave the sales enablement team insights to set KPIs and measure success. This helped NFP ramp up new sales recruits and improve sales process consistency.
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NFP used Salesloft to set and achieve their first KPIs. They improved their sales process and training. Salesloft Analytics helped... them track success. A new hire generated more leads than 10 reps combined. NFP made over a million dollars from a webinar series. They restructured roles to focus on strengths.
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Salesloft helped HBX Group transform their sales process. HBX Group set aggressive goals for revenue and sales improvement. They started... with a Salesloft pilot, moving from 20 to 500 licenses after seeing strong results. Salesloft's platform enabled a shift from selling disconnected products to a unified value proposition. The new sales technology supports HBX Group's global growth and sales ambitions.
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Ulrich used Salesloft's AI-powered chatbots to improve lead conversion on their website. Their old chatbot missed many leads and did... not engage visitors well. Ulrich needed a better way to connect with site visitors, especially outside business hours. With the new AI chatbots, Ulrich increased engagement and captured more qualified leads. This helped drive business growth and made their sales team more efficient.
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Salesloft helped OneCause increase sales activities by 20%. OneCause struggled with pipeline visibility and data quality using only their CRM.... The team faced slow processes and inefficient sales management. With Salesloft's Deals, they gained a clear view of their pipeline. This improved efficiency and sales engagement for their nonprofit fundraising solutions.
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Salesloft helped Staffmark make their sales process four times faster. Staffmark needed to improve efficiency for their large sales team.... They used Salesloft's automation and AI tools to cut down on manual work. Automated cadences made it easier to reach prospects. The team saw big improvements in sales output and efficiency.
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Salesloft helps NielsenIQ's global sales teams work faster and smarter. The platform makes it easy to add contacts from their... CRM in seconds, saving a lot of time. Salesloft's usability stands out compared to other tools. Teams can build Cadences and coach themselves using platform data. This leads to better efficiency and helps share success across regions.
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Salesloft Analytics helped WeWork’s sales enablement team improve their sales process. WeWork needed to streamline communication with many clients and... products. Using Salesloft’s automated cadences, the team built tailored workflows for different customer types. This made their sales process more efficient. The team now spends less time on manual tasks and better understands their customers.
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Salesloft helped Blink improve their sales process. Blink used Salesloft's Cadences, Conversations, and Rhythm features. The team tailored sales cadences... to fit each client. With Salesloft, Blink increased demos booked by 237%. Blink also increased their revenue by 126% after using Salesloft.
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Stream improved sales with Salesloft. They saw better response times with a 30-minute SLA for leads. They used automated flows... for personalization. Sales reps shared strategies globally. Jessica Nelson led the change. She valued analytics, collaboration, and user adoption.
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