Publishing Case Studies and Customer Success Stories with Copyright Clearance Center
Tax Analysts
- Publishing
- Small
Falls Church, USA
Tax Analysts faced challenges with outdated technology and slow content delivery. They partnered with Copyright Clearance Center for a 6-week... discovery process. Together, they mapped out how Tax Analysts creates and manages content. CCC designed a new editorial content management system for them. The new CMS improved content navigation and made it easier to launch new features. Tax Analysts can now adapt faster to business changes and deliver more value to customers.
SAE International used Copyright Clearance Center to expand access to their standards content. They leveraged the Annual Copyright License and... Document Delivery to reach new markets. This helped SAE grow their market penetration and improve the customer experience. CCC also reduced SAE's administrative burden. SAE values the partnership and CCC's expertise in copyright.
Bioscientifica used RightsLink for Scientific Communications from CCC to manage open access workflows as they expanded their journal portfolio. The platform helped... them shift from a subscription model to open access, supporting both hybrid and fully open-access journals. Author payments for open-access articles tripled after implementation. Editorial staff spent less time on invoicing, and bad-debt rates on invoices decreased. Authors found it easier to publish and grant open access to their work.
American Chemical Society adopted RightsLink for Scientific Communications from Copyright Clearance Center to manage its transition to open access publishing. The platform helped... ACS handle complex read and publish agreements and integrate with institutional funding workflows. ACS tripled its volume of transformative agreements after implementation. The solution enabled flexible agreement types and author-centric workflows. ACS improved its ability to support open access for the research community.
ASTM International needed a better way to manage and deliver educational and test-reporting content. Their old system used manual steps... and many separate tools, which slowed teams down. Copyright Clearance Center built a new publishing platform for ASTM. This platform made it easier to access and produce content. Teams now spend less time on manual work and more time on important projects. The new system improved content workflows and project management.
Kriyadocs integrated Ringgold IDs to fix inconsistent institutional names and manual errors in publishing workflows. This move improved metadata quality... and made publisher workflows more reliable. The solution supports interoperability across the publishing lifecycle. Publishers using Kriyadocs now experience fewer delays and errors. The integration helps streamline submission, peer review, and production processes.
IET wanted to help their customers define research goals and strategies. They learned customers needed better insight into research trends... and collaborations. University customers wanted to track their publishing history and compare output by subject. IET developed a visual tool to show organizational output and trends in engineering. They found that accurate, standardized organizational data was essential for this tool. Unstructured data was a challenge in building the solution.
IEEE used Ringgold from Copyright Clearance Center to fix data problems. They needed to match authors and documents to the... right organizations. Ringgold gave them over 770,000 persistent identifiers and rich metadata. This helped IEEE automate and improve their submission process. Now, IEEE can see connections, do better reporting, and guide customers to custom subscriptions.
The Company of Biologists used CCC’s RightsLink for Scientific Communications to simplify article processing charge collection and manage open access agreements. Manual processes were... replaced with automated workflows, reducing administrative work and speeding up publication. The Read & Publish program grew to over 300 agreements with 1,000+ institutions in five years. CCC’s OA Intelligence helped the sales team analyze data and create new offers. The solution improved billing, reporting, and customer experience.
Annual Reviews used Ringgold data services to fix duplicate records and connect data across departments. Before, teams like sales and... customer service created inconsistent account names, making it hard to merge data. Manual workarounds were needed to manage accounts and online journal access. With Ringgold, data is now standardized and normalized. This helps Annual Reviews see all their institutional partners clearly and manage relationships better.
American Society for Microbiology (ASM Journals)
- Publishing
- Medium
Washington, USA
ASM Journals needed to move to an Open Access publishing model. They wanted a solution to manage OA agreements and... simplify payment workflows. CCC provided detailed reporting and support for new business models. The finance and sales teams gained insight into publication fee impacts. The transition was smooth and thorough, even with pricing and discount changes.
Institution of Engineering and Technology (IET)
- Publishing
- Large
London, UK
Inspec Analytics from the Institution of Engineering and Technology needed to give customers better insight into research trends and collaborations. The team learned... that users wanted to track research output, compare universities, and identify collaboration opportunities. They faced challenges with unstructured and inconsistent organizational data. By integrating Ringgold Organizations, they standardized affiliations and improved data quality. This made it easier for users to analyze research output and trends in engineering.
American Society for Microbiology (ASM Journals)
- Publishing
- Large
RightsLink for Scientific Communications helped ASM Journals move to an open access publishing model. ASM needed to manage complex OA... agreements and automate payment workflows. RightsLink provided detailed reporting, integrated with their systems, and centralized data. The solution made the transition smooth and improved financial tracking. ASM now leads in open science with better data quality and streamlined processes.
American Chemical Society
- Publishing
- Very Large
RightsLink for Scientific Communications helped the American Chemical Society manage the shift to open access publishing. ACS used RightsLink to... automate agreement management and streamline workflows for institutions and authors. In 2019, ACS tripled its volume of transformative read and publish agreements. The platform enabled a 300% increase in transactions and authors supported. ACS benefited from flexible, scalable open access solutions and improved collaboration with stakeholders.
CCC's publishing platform helped ASTM International cut course update times from 45 days to just a few days. The new content... management system replaced manual processes and storage silos, making content easy to access and produce. Internal teams now work more efficiently and spend less on contractor costs. CCC's agile approach and hands-on support enabled ASTM to automate workflows and improve transparency in course production. The solution supports eLearning and research report delivery for global standards.
Institution of Engineering and Technology (IET)
- Publishing
- Large
London, UK
Inspec Analytics, from the Institution of Engineering and Technology, needed to help customers understand research trends and collaborations. The team learned... that users wanted better insight into research output and easier ways to identify collaboration and recruitment opportunities. Inspec Analytics developed a tool to visualize organizational output and trends in engineering. They used Ringgold Organizations to standardize messy affiliation data. This improved the accuracy and consistency of organizational data for their users.
The Company of Biologists used CCC’s RightsLink for Scientific Communications to automate and simplify their open access publishing workflow. Manual invoicing and... payment collection were replaced with an integrated system, reducing administrative work and improving author experience. The Read & Publish program scaled to over 300 agreements and 1,000 institutions in five years. Publication timelines dropped to six weeks from acceptance to final version, with accepted manuscripts posted in 12-14 days. OA Intelligence now helps them model and plan future open access growth.
The Company of Biologists used CCC’s RightsLink for Scientific Communications to simplify article processing charge collection and manage open access agreements. Manual processes were... replaced with automated workflows, reducing administrative work and speeding up publication. The Read & Publish program grew to over 300 agreements with more than 1,000 institutions in five years. CCC’s OA Intelligence helped the sales team analyze publication data and create new agreement offers. The solution improved billing, reporting, and customer experience.
IEEE used Ringgold from Copyright Clearance Center to fix and standardize its organization data. Before, IEEE had trouble matching authors... and documents to the right organizations. Ringgold’s persistent identifiers and metadata helped IEEE automate this process. Now, IEEE can see connections between organizations and do better reporting. This improved business intelligence and made customer relationships stronger.
Annual Reviews used Ringgold data services to fix duplicate and inconsistent customer records. Different departments had set up the same... institutions with different names, causing confusion. Manual workarounds were needed to manage accounts and online journal access. Ringgold helped standardize and connect data across systems. Now, all customer data is normalized and easier to manage.
American Society for Microbiology (ASM Journals)
- Publishing
- Medium
Washington, USA
ASM Journals needed to move to an Open Access publishing model. They wanted a solution to manage OA agreements and... simplify payment workflows. CCC provided detailed reporting and flexible software for their needs. The transition was smooth, even with pricing and discount changes. ASM Journals' finance and sales teams gained better insight into publication fee impacts.
Pharmaceuticals Case Studies and Customer Success Stories with Copyright Clearance Center
A leading pharmaceutical organization
- Pharmaceuticals
- Very Large
RightFind Enterprise helped a global pharmaceutical leader give 40,000+ employees access to digital research content. The company needed to share... information internally and externally while staying compliant. RightFind Enterprise enabled the library to grow from a few textbooks to a global digital service. The platform adapted to the company's needs and fostered a strong partnership. The solution supported research integrity and compliance.
Mirati Therapeutics needed a better way to manage and share research content. Before Covid-19, their teams used different methods, causing... data silos and making collaboration hard. They chose RightFind Enterprise from Copyright Clearance Center to create a single access point for all content. The new system was launched in about a month, even as staff worked from home. Now, Mirati's researchers can easily find, manage, and share information.
Leading Pharmaceutical Organization
- Pharmaceuticals
- Very Large
CCC’s managed knowledge services helped a leading pharmaceutical company improve its library services. The company needed an expert to support... information management and end-user needs. CCC provided a skilled Library Portfolio Support Manager with 15 years of experience. This allowed the team to focus on strategic priorities without increasing headcount. The solution promoted better use of library resources across the organization.
Chiesi used RightFind Enterprise to transform its legacy information center. The library team struggled with thousands of manual content requests.... RightFind gave users a single place to access and share scientific literature. Employees now retrieve resources quickly and cost-effectively. The digital library supports global collaboration across departments.
A global biopharmaceutical company
- Pharmaceuticals
- Very Large
UK
CCC’s platform helped a global biopharmaceutical company in the UK improve research. The company used machine learning to make digital... assets easier to find. Researchers now access over 120 million records from one place. The tool shows each user the most relevant data. Dynamic visualizations help researchers see links between scientific ideas. This made research faster and more effective.
Daiichi Sankyo used Copyright Clearance Center’s RightFind Suite to build a single digital library ecosystem. Before, employees had to use... five different tools to find scientific content. Now, they search across 55 databases at once, including articles, patents, and clinical trials. The new system uses machine learning for personalized recommendations and semantic search to find information faster. Employees say it is easier, quicker, and essential for their work.
Chiesi used Copyright Clearance Center’s RightFind to improve copyright compliance. The library team created department-specific education sessions to address knowledge... gaps. Employees now access licensed content and check rights in one workflow. The Multinational Copyright License increased the library’s return on investment. Chiesi’s global team benefits from seamless access to journals and books.
Covance used RightFind Business Intelligence to improve data-driven decision making. The platform helped Covance access and analyze scientific content more... efficiently. This led to better insights and streamlined research processes. Covance benefited from enhanced business intelligence and copyright compliance. The solution supported Covance's pharmaceutical research goals.
Genmab used CCC's RightFind Suite to connect researchers with scientific content. The solution helped Genmab simplify copyright compliance and improve... access to STM literature. Researchers could find and use scientific articles more easily. This made research faster and more efficient. Genmab benefited from streamlined document delivery and better content management.
One global pharmaceutical organization
- Pharmaceuticals
- Very Large
Copyright Clearance Center’s Managed Knowledge Services helped a global pharmaceutical company improve library services. The company faced challenges with inefficient... library operations, lack of awareness, and budget risks. CCC provided a skilled Library Portfolio Support Manager to streamline processes, increase awareness of RightFind solutions, and deliver targeted training. As a result, productivity increased, communication improved, and budget control was achieved. The organization now has tailored library services and better decision-making for content investments.
Eli Lilly and Company
- Pharmaceuticals
- Very Large
Eli Lilly and Company uses RightFind from CCC to help teams in drug development. The solution supports scientific research and... copyright compliance. Teams can access and manage STM literature and documents. RightFind helps streamline workflows and improve efficiency. The platform empowers users across the drug development pipeline.
RightFind and the Multinational Copyright License helped Otsuka centralize information services for 34 affiliates in 18 countries. The solution streamlined... document ordering and reduced inefficiencies in content workflows. Employees now use a single process for document requests and copyright compliance. The Global Information Network standardized purchase protocols and information strategies. RightFind became Otsuka’s first global system used by six divisions worldwide.
A global biopharmaceutical company headquartered in the U.K.
- Pharmaceuticals
- Very Large
CCC’s platform enabled a global biopharmaceutical company to unify over 120 million records from 10+ data types, including clinical trials, patents, and journal articles. Researchers faced challenges... with siloed data and missing information. The solution delivered a unified search, personalized experience, and dynamic data visualizations. This improved knowledge discovery, supported FAIR data principles, and enhanced R&D efficiency for scientific breakthroughs.
Chiesi used Copyright Clearance Center’s RightFind to improve copyright compliance across its global operations. The library team identified knowledge gaps... and created department-specific education sessions. Employees now access licensed content easily and follow copyright rules in their daily work. The Multinational Copyright License increased the library’s return on investment. Chiesi supports over 6,500 employees worldwide with this streamlined system.
Daiichi Sankyo replaced five separate tools with Copyright Clearance Center’s RightFind Suite to create a single digital library ecosystem. Employees now search... across 55+ scientific databases at once, improving access to literature, patents, and clinical trials. The ORION platform uses semantic search and machine learning for personalized, relevant results. Users report faster, easier, and more organized access to scientific content. The solution reduced risk, increased value, and made work simpler for global teams.
Education Case Studies and Customer Success Stories with Copyright Clearance Center
Louisville Presbyterian Theological Seminary
- Education
- Small
Louisville, USA
Louisville Presbyterian Theological Seminary used CCC’s Annual Copyright License to fix slow, manual copyright permissions. The license let them share... copyrighted content across print and digital coursepacks, e-reserves, and admin communications. CCC trained faculty and staff, making the switch easy. The Seminary saved money on royalty fees and made copyright management faster and simpler. Faculty felt less stressed about copyright rules.
Cummings Graduate Institute for Behavioral Health Studies
- Education
- Small
Phoenix, USA
Cummings Graduate Institute used the Annual Copyright License for Higher Education from Copyright Clearance Center to manage copyright permissions for course content. Before, faculty had... to request individual permissions for each article or book excerpt. This process was slow and limited the materials available to students. With the new license, faculty can use more content without barriers. The school improved the quality of course materials and saved time and money.
Drake University used Get It Now from Copyright Clearance Center to save time and money. The university improved access to... academic content for students and faculty. The solution helped streamline document delivery and copyright compliance. Drake University reports greater efficiency in managing academic resources. The case highlights benefits for higher education institutions seeking copyright solutions.
Renaissance used advanced item editing technology from Copyright Clearance Center to improve assessment development. The solution helped streamline their workflow... for creating educational assessments. Renaissance saw faster turnaround times and better quality in their test items. The technology made it easier for their team to collaborate and edit content. This led to more efficient assessment production for the education sector.
Large public research university (West Coast USA)
- Education
- Very Large
USA
Get It Now by Copyright Clearance Center helps a large public research university on the West Coast deliver over 800 non-subscribed journal articles in the 2023-24 academic year. The library team... uses Get It Now for fast, cost-effective article delivery, often at the lowest price compared to other options. Articles arrive in 15 minutes or less, much faster than traditional interlibrary loan services. The service integrates with ILLiad, saving staff time and supporting researchers' needs. Monthly invoices help the library track spending and manage budgets.
a top ranked public research institution
- Education
Get It Now helps a top ranked public research institution access academic articles 24/7. The institution uses Get It Now... to get full-text articles from journals they do not subscribe to. This solution supports research and learning needs. It offers cost-effective and integrated article delivery. The institution benefits from fast and reliable access to needed content.
Medical Devices Case Studies and Customer Success Stories with Copyright Clearance Center
Innovative medical device company
- Medical Devices
- Medium
RightFind Enterprise helped a clinical development team at a medical device company access scientific and medical journal articles faster. Before, article requests... were slow and hard to manage as the company grew. With RightFind Enterprise, team members can get articles right away and choose the rights they need. The solution made it easier to share and reuse articles across teams. This improved the process for clinical evaluation reports and product approvals.
Zimmer Biomet used RightFind Enterprise to manage research content for 17,000 employees across 30 sites. The solo librarian faced challenges... in serving a global workforce and needed a way to centralize resources. RightFind enabled fast, secure access to scientific literature and improved collaboration. The solution offered single sign-on, copyright compliance, and 24/7 support. Zimmer Biomet saw high ROI by streamlining information access and copyright management.
Coloplast used RightFind Suite Software to improve search and information analysis. The company needed better access to scientific content and... copyright compliance. RightFind Suite helped Coloplast find and manage research articles more easily. This solution made their information workflows faster and more reliable. Coloplast set higher standards for research and compliance with this software.
Integra LifeSciences uses CCC's semantic search and reading tools to get faster insights from scientific content. The company wanted to... limit uncertainty in research and improve decision-making. With these tools, Integra LifeSciences can search across internal and external data sources. This helps their teams find key information quickly. The solution supports better research and speeds up innovation in medical devices.
Zimmer Biomet used RightFind Enterprise to support 17,000 employees across 30 sites. The solo research librarian needed a way to... manage and share scientific content securely. RightFind made it easy to centralize subscriptions, open access, and internal documents. Employees now get fast, copyright-compliant access to research from anywhere. The company saw high ROI and improved collaboration in medical technology research.
American Psychological Association
- Non Profit Organization Management
- Very Large
Washington, USA
The American Psychological Association used Ringgold Persistent Identifiers to unify customer data. Before, their data was split between a CRM... and a fulfillment system. This made it hard to see all customer relationships. With Ringgold IDs, APA connected all data in one place. Now, users can view complete customer profiles and avoid duplicate accounts.
Society for Neuroscience
- Non Profit Organization Management
- Large
Washington, USA
Society for Neuroscience used Ringgold Organizations to improve its data management. SfN needed better insight into its 36,000 members across... 95 countries. The organization wanted to track membership trends and engagement by sector. Ringgold helped standardize and enrich SfN’s information assets. This enabled SfN to plan growth and expand beyond academia.
Tax Analysts
- Non Profit Organization Management
- Medium
Copyright Clearance Center delivered an integrated editorial CMS for Tax Analysts. The new system replaced legacy technology and manual processes,... streamlining content management and boosting productivity. Key integrations included Alfresco, MarkLogic, and ElasticSearch. The solution enabled content reuse, improved link management, and supported future product development. Tax Analysts now manages content more efficiently and can deliver new features faster.
American Psychological Association
- Non Profit Organization Management
- Large
Washington, USA
The American Psychological Association used Ringgold Persistent Identifiers to unify customer and member data. Before, their data was split between... a CRM and a fulfillment system, making it hard to see full customer relationships. They launched a project to connect all data and stop duplicate accounts. Now, users can see a complete view of each customer in one place. This helps with reporting and access to data.
Financial Services Case Studies and Customer Success Stories with Copyright Clearance Center
T. Rowe Price
- Financial Services
- Large
Baltimore, USA
T. Rowe Price used CCC’s copyright licenses to manage global copyright compliance. The company invested in employee education and adopted... a comprehensive set of IP tools. They built strong partnerships to identify risks early and adapted quickly to business changes. T. Rowe Price also used data and explored generative AI to boost productivity. Their approach helped minimize risk and support evolving business needs.
T. Rowe Price used Copyright Clearance Center to manage global copyright compliance. The company faced challenges with fast-paced market changes,... complex corporate structures, and AI-driven content use. They developed a two-pronged compliance strategy and published a comprehensive copyright policy. This helped reduce risk and support responsible content sharing across their global workforce. The solution enabled T. Rowe Price to adapt quickly in the financial services industry.
Portuguese Foundation for Science and Technology
- Government Administration
- Medium
Lisbon, Portugal
Portuguese Foundation for Science and Technology used Ringgold’s Identify Database to unify research data. They faced disconnected systems and data... silos for managing research grants and outputs. PTCRIS was built as an integrated ecosystem to support national scientific activity. The solution enabled better data exchange, collaboration, and reporting. Unique identifiers like ORCID and DOIs improved data consistency and interoperability.
Portuguese Foundation for Science and Technology
- Government Administration
- Large
Lisbon, Portugal
Portuguese Foundation for Science and Technology used Ringgold’s Identify Database to unify research data. Before, their systems were disconnected and... could not share information well. They built PTCRIS, a new system that links all research data in one place. The solution uses global standards and persistent identifiers for researchers and organizations. Now, research management in Portugal is more integrated and reliable.
Consumer Goods Case Studies and Customer Success Stories with Copyright Clearance Center
Nestlé Purina
- Consumer Goods
- Very Large
RightFind Enterprise helps Nestlé Purina manage scientific literature and improve collaboration. Teams use shared libraries to organize research and share... insights across departments. The solution supports fast access to over 165 million citations, boosting productivity. Staff report better knowledge sharing and easier copyright compliance. RightFind Enterprise enables quick content discovery and supports innovation in pet nutrition.
Nestlé Purina, the largest pet food manufacturer in the U. S., needed to manage information resources efficiently. They used Copyright...Clearance Center solutions to streamline scientific research and copyright compliance. The tools helped them organize and access scientific content. This improved their workflow and supported their business needs. The case highlights the value of robust information management in the consumer goods industry.
Global Enterprise Software Provider
- Information Technology And Services
- Very Large
A global enterprise software provider needed a better way to manage customer education and training assets. Their design team struggled... with scattered files and wasted time searching for content. Copyright Clearance Center implemented a learning content management solution (LCMS) that centralized and indexed all course materials. After deployment, designers cut time spent searching for content from 80% to 20%. The company now delivers training materials to customers much faster.
ATPCO
- Information Technology And Services
- Large
ATPCO used CCC to build an enterprise content services platform. The goal was to improve content management and workflow efficiency.... CCC provided solutions for content licensing and document delivery. ATPCO streamlined their processes and enhanced access to information. This helped them support their business needs and drive better results.
Telecommunications Case Studies and Customer Success Stories with Copyright Clearance Center
Verizon
- Telecommunications
- Very Large
Verizon used CCC solutions to reduce copyright infringement risk. The company needed to manage copyright compliance across its operations. CCC... provided enterprise-wide content licensing and copyright management tools. Verizon improved its ability to reuse content legally. The solution helped Verizon lower legal risk and streamline compliance processes.
Information Services Case Studies and Customer Success Stories with Copyright Clearance Center
Otsuka
- Information Services
- Very Large
Otsuka used CCC's information services to centralize content management worldwide. The company needed to make content and development workflows more... efficient. CCC provided solutions that improved discoverability and streamlined processes. Otsuka now manages information services across global teams with better efficiency.
Management Consulting Case Studies and Customer Success Stories with Copyright Clearance Center
A large US-based engineering and scientific consulting firm
- Management Consulting
- Medium
USA
The CCC Annual Copyright License (ACL) helped a large US-based engineering and scientific consulting firm streamline access to standards for over 500 employees. The firm faced... challenges managing hundreds of subscriptions and ensuring copyright compliance. ACL enabled easy, compliant collaboration with standards and other publications. The solution reduced manual tracking and improved access for multidisciplinary teams. Employees now collaborate efficiently while protecting intellectual property.
Wholesale Case Studies and Customer Success Stories with Copyright Clearance Center
Allnex
- Chemicals
- Large
RightFind Suite helps Allnex scientists access scholarly research fast. Allnex needed a way to find and use scientific articles easily.... RightFind Suite gave them a simple tool for searching and managing research. Scientists now get the information they need quickly. This supports better research and innovation at Allnex.
RightFind Enterprise helped Sun Chemical boost employee content requests by over 200%. The company faced challenges with copyright compliance and... managing global content access. Decentralized R&D and acquisitions made workflows complex. Copyright Clearance Center's solution streamlined licensing and training. This supported Sun Chemical's goal to develop and protect intellectual property.
RightFind Enterprise helps AkzoNobel manage scientific literature for hundreds of researchers. The tool lets users search, order, and access STM... content without librarian help. Researchers get instant access to articles using token subscriptions. This self-service workflow supports AkzoNobel’s global R&D pipeline. Ease of use and fast PDF delivery are key benefits.
RightFind Enterprise helps Syngenta build a strong information hub for R&D teams. The platform gives employees fast access to scientific... literature. This supports research and development work. Syngenta uses RightFind Enterprise to manage documents and improve knowledge sharing. The solution makes it easier for teams to find and use important research content.
Chiesi Library Expands Copyright Compliance and Access
Chiesi has enhanced its copyright compliance and content access by leveraging the Copyright Clearance Center's RightFind suite. This initiative addresses... gaps in copyright knowledge within the organization, providing tailored educational sessions and resources to improve compliance and content management.
