Real-World Case Studies and Customer Success Stories with Copyright Clearance Center

Kriyadocs integrated Ringgold IDs to fix inconsistent institutional names and manual errors in publishing workflows. This move improved metadata quality... and made publisher workflows more reliable. The solution supports interoperability across the publishing lifecycle. Publishers using Kriyadocs now experience fewer delays and errors. The integration helps streamline submission, peer review, and production processes.
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IET wanted to help their customers define research goals and strategies. They learned customers needed better insight into research trends... and collaborations. University customers wanted to track their publishing history and compare output by subject. IET developed a visual tool to show organizational output and trends in engineering. They found that accurate, standardized organizational data was essential for this tool. Unstructured data was a challenge in building the solution.
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IEEE used Ringgold from Copyright Clearance Center to fix data problems. They needed to match authors and documents to the... right organizations. Ringgold gave them over 770,000 persistent identifiers and rich metadata. This helped IEEE automate and improve their submission process. Now, IEEE can see connections, do better reporting, and guide customers to custom subscriptions.
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The Company of Biologists used CCC’s RightsLink for Scientific Communications to simplify article processing charge collection and manage open access agreements. Manual processes were... replaced with automated workflows, reducing administrative work and speeding up publication. The Read & Publish program grew to over 300 agreements with 1,000+ institutions in five years. CCC’s OA Intelligence helped the sales team analyze data and create new offers. The solution improved billing, reporting, and customer experience.
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Annual Reviews used Ringgold data services to fix duplicate records and connect data across departments. Before, teams like sales and... customer service created inconsistent account names, making it hard to merge data. Manual workarounds were needed to manage accounts and online journal access. With Ringgold, data is now standardized and normalized. This helps Annual Reviews see all their institutional partners clearly and manage relationships better.
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ASM Journals needed to move to an Open Access publishing model. They wanted a solution to manage OA agreements and... simplify payment workflows. CCC provided detailed reporting and support for new business models. The finance and sales teams gained insight into publication fee impacts. The transition was smooth and thorough, even with pricing and discount changes.
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Inspec Analytics from the Institution of Engineering and Technology needed to give customers better insight into research trends and collaborations. The team learned... that users wanted to track research output, compare universities, and identify collaboration opportunities. They faced challenges with unstructured and inconsistent organizational data. By integrating Ringgold Organizations, they standardized affiliations and improved data quality. This made it easier for users to analyze research output and trends in engineering.
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RightsLink for Scientific Communications helped ASM Journals move to an open access publishing model. ASM needed to manage complex OA... agreements and automate payment workflows. RightsLink provided detailed reporting, integrated with their systems, and centralized data. The solution made the transition smooth and improved financial tracking. ASM now leads in open science with better data quality and streamlined processes.
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RightsLink for Scientific Communications helped the American Chemical Society manage the shift to open access publishing. ACS used RightsLink to... automate agreement management and streamline workflows for institutions and authors. In 2019, ACS tripled its volume of transformative read and publish agreements. The platform enabled a 300% increase in transactions and authors supported. ACS benefited from flexible, scalable open access solutions and improved collaboration with stakeholders.
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CCC's publishing platform helped ASTM International cut course update times from 45 days to just a few days. The new content... management system replaced manual processes and storage silos, making content easy to access and produce. Internal teams now work more efficiently and spend less on contractor costs. CCC's agile approach and hands-on support enabled ASTM to automate workflows and improve transparency in course production. The solution supports eLearning and research report delivery for global standards.
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Inspec Analytics, from the Institution of Engineering and Technology, needed to help customers understand research trends and collaborations. The team learned... that users wanted better insight into research output and easier ways to identify collaboration and recruitment opportunities. Inspec Analytics developed a tool to visualize organizational output and trends in engineering. They used Ringgold Organizations to standardize messy affiliation data. This improved the accuracy and consistency of organizational data for their users.
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The Company of Biologists used CCC’s RightsLink for Scientific Communications to automate and simplify their open access publishing workflow. Manual invoicing and... payment collection were replaced with an integrated system, reducing administrative work and improving author experience. The Read & Publish program scaled to over 300 agreements and 1,000 institutions in five years. Publication timelines dropped to six weeks from acceptance to final version, with accepted manuscripts posted in 12-14 days. OA Intelligence now helps them model and plan future open access growth.
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ASM Journals needed to move to an Open Access publishing model. They wanted a solution to manage OA agreements and... simplify payment workflows. CCC provided detailed reporting and flexible software for their needs. The transition was smooth, even with pricing and discount changes. ASM Journals' finance and sales teams gained better insight into publication fee impacts.
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Annual Reviews used Ringgold data services to fix duplicate and inconsistent customer records. Different departments had set up the same... institutions with different names, causing confusion. Manual workarounds were needed to manage accounts and online journal access. Ringgold helped standardize and connect data across systems. Now, all customer data is normalized and easier to manage.
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IEEE used Ringgold from Copyright Clearance Center to fix and standardize its organization data. Before, IEEE had trouble matching authors... and documents to the right organizations. Ringgold’s persistent identifiers and metadata helped IEEE automate this process. Now, IEEE can see connections between organizations and do better reporting. This improved business intelligence and made customer relationships stronger.
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The Company of Biologists used CCC’s RightsLink for Scientific Communications to simplify article processing charge collection and manage open access agreements. Manual processes were... replaced with automated workflows, reducing administrative work and speeding up publication. The Read & Publish program grew to over 300 agreements with more than 1,000 institutions in five years. CCC’s OA Intelligence helped the sales team analyze publication data and create new agreement offers. The solution improved billing, reporting, and customer experience.
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Daiichi Sankyo used Copyright Clearance Center’s RightFind Suite to build a single digital library ecosystem. Before, employees had to use... five different tools to find scientific content. Now, they search across 55 databases at once, including articles, patents, and clinical trials. The new system uses machine learning for personalized recommendations and semantic search to find information faster. Employees say it is easier, quicker, and essential for their work.
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Chiesi used Copyright Clearance Center’s RightFind to improve copyright compliance. The library team created department-specific education sessions to address knowledge... gaps. Employees now access licensed content and check rights in one workflow. The Multinational Copyright License increased the library’s return on investment. Chiesi’s global team benefits from seamless access to journals and books.
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Copyright Clearance Center’s Managed Knowledge Services helped a global pharmaceutical company improve library services. The company faced challenges with inefficient... library operations, lack of awareness, and budget risks. CCC provided a skilled Library Portfolio Support Manager to streamline processes, increase awareness of RightFind solutions, and deliver targeted training. As a result, productivity increased, communication improved, and budget control was achieved. The organization now has tailored library services and better decision-making for content investments.
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Covance used RightFind Business Intelligence to improve data-driven decision making. The platform helped Covance access and analyze scientific content more... efficiently. This led to better insights and streamlined research processes. Covance benefited from enhanced business intelligence and copyright compliance. The solution supported Covance's pharmaceutical research goals.
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Genmab used CCC's RightFind Suite to connect researchers with scientific content. The solution helped Genmab simplify copyright compliance and improve... access to STM literature. Researchers could find and use scientific articles more easily. This made research faster and more efficient. Genmab benefited from streamlined document delivery and better content management.
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Eli Lilly and Company uses RightFind from CCC to help teams in drug development. The solution supports scientific research and... copyright compliance. Teams can access and manage STM literature and documents. RightFind helps streamline workflows and improve efficiency. The platform empowers users across the drug development pipeline.
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CCC’s platform enabled a global biopharmaceutical company to unify over 120 million records from 10+ data types, including clinical trials, patents, and journal articles. Researchers faced challenges... with siloed data and missing information. The solution delivered a unified search, personalized experience, and dynamic data visualizations. This improved knowledge discovery, supported FAIR data principles, and enhanced R&D efficiency for scientific breakthroughs.
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RightFind and the Multinational Copyright License helped Otsuka centralize information services for 34 affiliates in 18 countries. The solution streamlined... document ordering and reduced inefficiencies in content workflows. Employees now use a single process for document requests and copyright compliance. The Global Information Network standardized purchase protocols and information strategies. RightFind became Otsuka’s first global system used by six divisions worldwide.
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Chiesi used Copyright Clearance Center’s RightFind to improve copyright compliance across its global operations. The library team identified knowledge gaps... and created department-specific education sessions. Employees now access licensed content easily and follow copyright rules in their daily work. The Multinational Copyright License increased the library’s return on investment. Chiesi supports over 6,500 employees worldwide with this streamlined system.
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Daiichi Sankyo replaced five separate tools with Copyright Clearance Center’s RightFind Suite to create a single digital library ecosystem. Employees now search... across 55+ scientific databases at once, improving access to literature, patents, and clinical trials. The ORION platform uses semantic search and machine learning for personalized, relevant results. Users report faster, easier, and more organized access to scientific content. The solution reduced risk, increased value, and made work simpler for global teams.
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Drake University used Get It Now from Copyright Clearance Center to save time and money. The university improved access to... academic content for students and faculty. The solution helped streamline document delivery and copyright compliance. Drake University reports greater efficiency in managing academic resources. The case highlights benefits for higher education institutions seeking copyright solutions.
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Renaissance used advanced item editing technology from Copyright Clearance Center to improve assessment development. The solution helped streamline their workflow... for creating educational assessments. Renaissance saw faster turnaround times and better quality in their test items. The technology made it easier for their team to collaborate and edit content. This led to more efficient assessment production for the education sector.
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Get It Now by Copyright Clearance Center helps a large public research university on the West Coast deliver over 800 non-subscribed journal articles in the 2023-24 academic year. The library team... uses Get It Now for fast, cost-effective article delivery, often at the lowest price compared to other options. Articles arrive in 15 minutes or less, much faster than traditional interlibrary loan services. The service integrates with ILLiad, saving staff time and supporting researchers' needs. Monthly invoices help the library track spending and manage budgets.
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Get It Now helps a top ranked public research institution access academic articles 24/7. The institution uses Get It Now... to get full-text articles from journals they do not subscribe to. This solution supports research and learning needs. It offers cost-effective and integrated article delivery. The institution benefits from fast and reliable access to needed content.
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The American Psychological Association used Ringgold Persistent Identifiers to unify customer data. Before, their data was split between a CRM... and a fulfillment system. This made it hard to see all customer relationships. With Ringgold IDs, APA connected all data in one place. Now, users can view complete customer profiles and avoid duplicate accounts.
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Society for Neuroscience used Ringgold Organizations to improve its data management. SfN needed better insight into its 36,000 members across... 95 countries. The organization wanted to track membership trends and engagement by sector. Ringgold helped standardize and enrich SfN’s information assets. This enabled SfN to plan growth and expand beyond academia.
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Copyright Clearance Center delivered an integrated editorial CMS for Tax Analysts. The new system replaced legacy technology and manual processes,... streamlining content management and boosting productivity. Key integrations included Alfresco, MarkLogic, and ElasticSearch. The solution enabled content reuse, improved link management, and supported future product development. Tax Analysts now manages content more efficiently and can deliver new features faster.
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The American Psychological Association used Ringgold Persistent Identifiers to unify customer and member data. Before, their data was split between... a CRM and a fulfillment system, making it hard to see full customer relationships. They launched a project to connect all data and stop duplicate accounts. Now, users can see a complete view of each customer in one place. This helps with reporting and access to data.
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Zimmer Biomet used RightFind Enterprise to manage research content for 17,000 employees across 30 sites. The solo librarian faced challenges... in serving a global workforce and needed a way to centralize resources. RightFind enabled fast, secure access to scientific literature and improved collaboration. The solution offered single sign-on, copyright compliance, and 24/7 support. Zimmer Biomet saw high ROI by streamlining information access and copyright management.
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Coloplast used RightFind Suite Software to improve search and information analysis. The company needed better access to scientific content and... copyright compliance. RightFind Suite helped Coloplast find and manage research articles more easily. This solution made their information workflows faster and more reliable. Coloplast set higher standards for research and compliance with this software.
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Integra LifeSciences uses CCC's semantic search and reading tools to get faster insights from scientific content. The company wanted to... limit uncertainty in research and improve decision-making. With these tools, Integra LifeSciences can search across internal and external data sources. This helps their teams find key information quickly. The solution supports better research and speeds up innovation in medical devices.
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Zimmer Biomet used RightFind Enterprise to support 17,000 employees across 30 sites. The solo research librarian needed a way to... manage and share scientific content securely. RightFind made it easy to centralize subscriptions, open access, and internal documents. Employees now get fast, copyright-compliant access to research from anywhere. The company saw high ROI and improved collaboration in medical technology research.
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