Real-World Case Studies and Customer Success Stories with Bloomreach

Urban Stems uses Bloomreach to create more personalized reports for their business. The platform lets them customize analytics to fit... their needs. Amanda Hutchinson, CRM Manager, says there is always a solution for every challenge. Bloomreach helps Urban Stems find answers and improve their marketing. The team values the flexibility and personalization Bloomreach provides.
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Urban Stems uses Bloomreach to create more personalized reports. The platform lets them tailor analytics to their needs. They find... solutions for every challenge. Bloomreach helps Urban Stems improve their CRM and marketing automation. This supports better customer engagement and campaign results.
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Urban Stems uses Bloomreach to create more personalized reports. The platform lets them tailor analytics to their needs. They find... solutions for every challenge. Bloomreach helps Urban Stems achieve their goals with flexible options. The team values the endless possibilities for customization.
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Urban Stems uses Bloomreach to create more personalized reports. The CRM manager says the platform offers endless possibilities for customization.... Bloomreach helps Urban Stems find solutions for every marketing challenge. The team can tailor their campaigns to specific needs. This leads to better customer engagement and targeted messaging.
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Urban Stems uses Bloomreach to create more personalized reports. The CRM manager says the platform lets them customize reports based... on their needs. They find solutions for every challenge. Bloomreach helps Urban Stems improve their customer engagement and marketing automation.
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Urban Stems uses Bloomreach to create more personalized reports. The platform lets them tailor analytics to their needs. They find... solutions for every challenge. Bloomreach helps Urban Stems achieve their goals with flexible tools. The team values the endless possibilities for customization.
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Urban Stems uses Bloomreach to create more personalized reports. The CRM manager says the platform offers endless possibilities for customization.... Bloomreach helps Urban Stems find solutions for every marketing challenge. The team can tailor their campaigns to specific needs. This leads to better customer engagement and targeted messaging.
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Living Spaces wanted to offer a wide range of styles and make shopping personal for every customer. They used Bloomreach... to personalize product recommendations and create a better shopping experience. Bloomreach helped them match each shopper with the right products. This made Living Spaces a top choice for customers looking for home furnishings.
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Urban Stems uses Bloomreach to create more personalized reports for their business. The CRM manager says the platform offers endless... possibilities for customization. With Bloomreach, Urban Stems finds solutions for every challenge they face. The tool helps them tailor their marketing and customer engagement.
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Urban Stems uses Bloomreach to create more personalized reports. The CRM manager says the platform offers endless possibilities for customization.... She finds solutions for every challenge she faces. Bloomreach helps Urban Stems tailor their marketing and customer engagement. This leads to better results for their business.
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Urban Stems uses Bloomreach to create more personalized reports for their business. The CRM manager says the platform offers endless... possibilities for customization. Bloomreach helps Urban Stems find solutions for every marketing challenge. The company can now tailor campaigns to meet specific needs. This leads to better customer engagement and improved marketing results.
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Urban Stems uses Bloomreach to create more personalized reports. The CRM manager says the platform offers endless possibilities for customization.... She finds solutions for every challenge she faces. Bloomreach helps Urban Stems tailor their marketing and customer engagement. This leads to better results for their business.
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Bloomreach helped Halfords improve ecommerce search for millions of customers. The new AI-driven search cut search redirects by 90%. Search... conversion rate averaged 5% after launch, peaking at nearly 7% on Black Friday. Zero-result searches dropped and customer satisfaction rose. Halfords' team now spends less time on manual fixes and more on strategic improvements.
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Urban Stems uses Bloomreach to create more personalized reports. The platform lets them tailor analytics to their needs. They find... solutions for every challenge. Bloomreach helps Urban Stems achieve their CRM goals. The team values the flexibility and customization Bloomreach provides.
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Bloomreach helped Coop, Denmark’s largest consumer cooperative, boost loyalty offer redemption by 4. 3 percentage points. Coop used a real-time...in-app banner triggered when members scanned their first item in-store. This nudge targeted members who activated offers but often forgot to redeem them. The campaign led to 2,400+ extra purchases and a 4% revenue increase in just 24 days. The in-app banner achieved a 26% click-through rate, showing strong engagement.
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Urban Stems uses Bloomreach to create more personalized reports for their business. The CRM manager says the platform offers endless... possibilities and always has a solution for every challenge. With Bloomreach, Urban Stems can tailor their marketing and customer engagement. This helps them better meet customer needs and improve their operations.
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Urban Stems uses Bloomreach to create more personalized reports. The platform lets them tailor analytics to their needs. They find... solutions for every challenge. Bloomreach helps Urban Stems achieve their goals with flexible tools. The team values the endless possibilities for customization.
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Loomi helped Charles Tyrwhitt unify its marketing stack, replacing seven separate tools. The brand used real-time data to personalize customer... journeys and trigger campaigns. This led to a 20% increase in revenue from triggered programs. The team doubled its A/B testing cadence with richer data. Charles Tyrwhitt reduced complexity and costs by consolidating its martech solutions.
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Urban Stems uses Bloomreach to create highly personalized reports. The CRM manager says the platform offers endless possibilities for customization.... Bloomreach helps Urban Stems find solutions for every marketing challenge. The team can tailor reports to their specific needs. This makes their marketing more effective and targeted.
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Urban Stems uses Bloomreach to create highly personalized reports. The CRM manager says the platform offers endless possibilities for customization.... She finds a solution for every challenge. Bloomreach helps Urban Stems tailor their marketing and customer engagement.
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Urban Stems uses Bloomreach to create more personalized reports for their business. The CRM manager says the platform offers endless... possibilities for customization. With Bloomreach, Urban Stems finds solutions for every challenge they face. The tool helps them tailor their marketing and customer engagement.
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Urban Stems uses Bloomreach to create more personalized reports tailored to their needs. The platform offers endless possibilities for customization.... Amanda Hutchinson, CRM Manager, says there is always a solution for every challenge. Bloomreach helps Urban Stems achieve their marketing goals with flexible tools. The company benefits from advanced ecommerce personalization features.
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Wickes used Bloomreach's Loomi search+ to improve its ecommerce site search. The company faced challenges with complex, technical queries and... manual optimization. By implementing AI-driven search, Wickes reduced failed searches by 76%. Conversion rates increased by 3% and revenue per visit rose by 4%. The team now spends less time on manual tasks and more on strategic improvements.
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Bloomreach Engagement helped World of Books Group boost ecommerce results fast. The company used a sticky discount banner to increase... conversion rate by 35% in the first month. Repeat customers grew by 96% and new customers by 142% after launching the campaign. Bloomreach Academy gave the team the skills to use advanced segmentation and A/B testing. World of Books Group now personalizes app marketing and reaches customers at every stage.
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Vivamix used Bloomreach Engagement to notify customers when products were back in stock. The company automated personalized email alerts, leading... to a 65% open rate and a 40% click rate. This approach increased revenue by 17% compared to other email campaigns. The solution reduced customer service inquiries and improved communication with shoppers. Vivamix integrated its ecommerce platform with Bloomreach for real-time stock updates.
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Urban Stems uses Bloomreach to create more personalized reports. The CRM manager says the platform offers endless possibilities for customization.... Bloomreach helps Urban Stems find solutions for every marketing challenge. The team can tailor reports to their specific needs. This makes their marketing more effective.
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Bloomreach Discovery helped The Vitamin Shoppe improve its category overview navigation. The retailer saw an 11% increase in add-to-cart value... and a 5.69% rise in revenue per visitor from product search. Revenue per visitor for those starting on category pages grew by 2%. Bloomreach's AI-powered search and merchandising tools made it easier for shoppers to find products. The integration was seamless and improved the digital shopping experience.
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Bloomreach Discovery helped SmartPak boost online sales by 15% and increase conversion rates by 5. 2%. The company used Bloomreach's...ecommerce AI to personalize shopping for a growing and diverse customer base. SmartPak's merchandising team relied on Loomi AI to handle search and product display, saving time and improving accuracy. Customers found products faster, and SmartPak tested new markets and product lines with ease. The result was a smoother shopping experience and higher revenue per visit.
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Urban Stems uses Bloomreach to create more personalized reports. The CRM manager says the platform offers endless possibilities for customization.... She finds solutions for every challenge she faces. Bloomreach helps Urban Stems tailor their marketing and customer engagement. This leads to better results for their business.
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Urban Stems uses Bloomreach to create highly personalized reports. The CRM manager says the platform offers endless possibilities for customization.... Bloomreach helps Urban Stems find solutions for every marketing challenge. The team can tailor their approach to meet specific business needs.
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Urban Stems uses Bloomreach to create highly personalized reports tailored to their needs. The platform offers endless possibilities for customization.... Amanda Hutchinson, CRM Manager, highlights that there is always a solution for every challenge. Bloomreach helps Urban Stems achieve their marketing goals with flexible tools. The company benefits from improved CRM and campaign management.
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Bloomreach Discovery helped Jumbo Supermarkten boost online sales. The retailer saw an 8.4% rise in revenue per visitor by highlighting... fresh products in search. Conversion rates increased by 6% when new products were featured for "yoghurt" searches. Add-to-cart rates improved by 4.7% after reducing cheese search results. Jumbo used AI-powered search, merchandising, and product recommendations to meet customer needs and simplify inventory management. The solution enabled fast, personalized shopping and supported Jumbo's digital growth.
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Urban Stems uses Bloomreach to create more personalized reports. The CRM manager says the platform offers endless possibilities for customization.... She finds solutions for every challenge she faces. Bloomreach helps Urban Stems tailor their marketing and customer engagement. The team values the flexibility and personalization Bloomreach provides.
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Bloomreach Engagement helped Vitkac, a luxury shopping center in Poland, improve its online store. Vitkac used Bloomreach to make website... navigation easier for customers. The solution used AI to show shoppers products they wanted and avoided showing out-of-stock items. Vitkac saw a 585% ROI in six months and a 23.2% increase in conversion rate in five months. The customer experience became more like the in-store luxury service Vitkac is known for.
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GrandVision used Bloomreach and commercetools to build a digital future. The company wanted to improve its online and omnichannel customer... experience for over 30 brands in 44 countries. GrandVision needed a tech stack that separated backend logic from frontend design, allowing each brand to have its own identity. With Bloomreach, GrandVision created a unified digital shopping experience that matches its in-store service. The new platform supports scalable, brand-specific experiences and helps GrandVision grow its global presence.
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Goossens used Bloomreach Engagement to connect offline sales data with Google Ads. This let them track real store sales and... margins in Google Ads, not just online sales. They automated offline conversion imports, improving data quality and campaign targeting. In two months, Goossens saw a 49.48% increase in omnichannel margin and a 3.22% drop in costs. The new process gave Goossens better control over ad spend and customer journeys.
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Bloomreach Engagement helped eve Sleep launch personalized marketing in just three weeks. After being acquired by Bensons for Beds, eve... Sleep needed to quickly use its customer data for targeted campaigns. The team integrated Bloomreach with Shopify, enabling automated emails for abandoned carts and browsing. This fast setup allowed eve Sleep to start earning revenue from personalized campaigns right away. The process was simple and stress-free, according to the customer.
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DFS used Bloomreach Engagement to launch an automated welcome email series. The emails were tailored to each customer based on... their interests and recent purchases. DFS combined in-store and online data to personalize content and avoid sending irrelevant offers. After implementing the solution, DFS saw a 4.2% higher conversion rate and a 3.9% increase in revenue compared to a control group. Customers appreciated the relevant, informative emails.
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Urban Stems uses Bloomreach to create more personalized reports. The CRM manager says the platform offers endless possibilities for customization.... Bloomreach helps Urban Stems find solutions for every marketing challenge. The team can tailor their campaigns to specific needs. This leads to better customer engagement and improved marketing outcomes.
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Urban Stems uses Bloomreach to create more personalized reports. The platform lets them tailor analytics to their needs. They find... solutions for every challenge. Bloomreach helps Urban Stems achieve their goals with flexible options. The team values the endless possibilities for customization.
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Bloomreach Engagement helped bimago boost its website conversion rate by 44%. The brand used AI-powered contextual personalization to show each... visitor the best banner or offer. This replaced traditional A/B testing, which missed key audience segments. The solution analyzed device, time, customer history, and brand affinity for each user. bimago saw a big improvement in customer experience and conversions after switching to Bloomreach Engagement.
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Urban Stems uses Bloomreach to create more personalized reports for their business. The CRM manager says the platform lets them... customize reports based on what they need. They find solutions for every challenge they face. Bloomreach helps Urban Stems improve their customer engagement and marketing automation.
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Artfinder used Bloomreach Engagement to address challenges from Apple’s new privacy features. The team improved email segmentation and targeting, filtering... out users affected by privacy changes. This led to a 17% increase in email open rates for non-Apple iOS users. Artfinder also saw an 18% rise in email-driven revenue in one month. The solution unified customer data and replaced legacy email and CRM tools.
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4Home used Bloomreach Engagement to unify customer data and run cross-channel marketing campaigns. The company wanted to improve Facebook ad... performance and expand into new markets. With Bloomreach, 4Home created custom Facebook audiences for lookalike targeting. This led to an 800% increase in return on ad spend (ROAS) on Facebook. The results helped 4Home grow sales and reach new customers.
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11teamsports used Bloomreach Engagement to send personalized marketing campaigns in 14 countries. The company needed to reach 2.5 million customers... with localized messages for each market. Bloomreach Engagement let them segment by country and behavior, making campaigns fast to launch. Now, 11teamsports can localize an email series in just 15 minutes. The team found the platform easy to use and praised its multilingual and segmentation features.
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JD Sports used Bloomreach’s Loomi AI to automate personalized customer journeys across all channels. The company unified customer data and... coordinated campaigns in email, push, and web, making engagement faster and more relevant. After switching to Loomi AI, JD Sports saw a 65% increase in conversion rate in the UK and a 75% open rate in Spain. The new platform also drove a significant increase in incremental revenue. JD Sports now delivers consistent, high-quality experiences at scale.
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Bloomreach Loomi AI helped Hobbycraft adapt to changing search behavior. The team saw a 5.45% increase in total revenue and... a 5.13% rise in revenue per visitor. Add-to-cart rate grew by 3.68%. Loomi AI made it easier to match products to long-tail and trending queries. Hobbycraft now delivers more relevant results for both specific and casual shoppers.
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Arena used Loomi AI from Bloomreach to improve its marketing campaigns. The company replaced broad targeting with real-time, first-party data.... This led to a 71% increase in ROAS for its Winter Sale campaign. Click-through rates doubled and conversion rates tripled for targeted weblayers compared to email. Arena also achieved a 79% Google Ads audience match rate by syncing real-time profiles.
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260 Sample Sale used Loomi AI to automate email campaigns. They replaced manual email builds with AI-driven targeting and personalization.... The team saw a 2.4x higher conversion rate from Last Chance emails and $10K more revenue from AI-targeted sends. AI-powered abandoned cart flows brought a 6.2% conversion lift and $12K in extra revenue in 30 days. Over $580K in total revenue was attributed to AI campaigns.
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Bloomreach helped Tamaris increase its repeat purchase rate by unifying customer data and using Loomi AI for segmentation. Tamaris struggled with... fragmented data and low repeat purchases across 13 countries. Loomi AI created a single customer view and powered automated, personalized campaigns. The solution enabled real-time segmentation and targeted reengagement. Tamaris deployed the system in 13 countries within 12 months, driving more frequent customer returns.
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Living Spaces used Bloomreach’s Loomi AI to unify customer data and deliver personalized shopping experiences. Before, data silos caused inconsistent... messaging and confused customers. With Loomi AI, Living Spaces centralized data from web, email, and SMS. Now, every channel gives coordinated product recommendations based on each shopper’s style. Customers get a seamless journey and feel understood by the brand.
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Bloomreach’s Loomi AI helped DUSK generate over £1 million in extra revenue in six months. DUSK used Loomi AI to... unify customer data and automate email campaigns like “Low Inventory” and “Back in Stock.” The platform enabled 4x more customers to be reached with “Price Drop” alerts compared to their previous provider. DUSK’s marketing team now personalizes messages and tracks campaign performance in real time. The company plans to expand this data-driven approach to more channels.
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Bloomreach Engagement and Loomi AI helped musicMagpie move away from third-party cookies. The company unified customer data and used first-party... data for marketing. After a 2-month implementation, musicMagpie saw a 20% lift in revenue. Email campaigns with RFM segmentation drove a 130% increase in unique click rates and a 32% increase in conversion rates. musicMagpie now delivers more personalized experiences and builds stronger customer relationships.
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etabletka used Loomi AI from Bloomreach to improve customer engagement. The company unified its data and automated marketing with AI-powered... personalization and real-time triggers. After switching, etabletka saw a 73% increase in click-to-open rates and reduced automated email campaigns by 40%. The migration took just two months with no downtime. etabletka now delivers more relevant messages and has a smarter, more efficient marketing strategy.
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Bloomreach Loomi AI helped Flaschenpost recover CHF 50k in lost revenue in just 2. 5 months. The company used automated...cart recovery campaigns to target customers who abandoned their carts. The campaign achieved a 42% conversion rate among engaged customers. Each recovered cart had an average order value of CHF 294. Flaschenpost improved customer lifetime value and marketing efficiency with personalized, real-time email reminders.
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Bloomreach helped MandM, a leading online fashion retailer, unify its customer data and personalize the on-site experience. MandM used Bloomreach's... Loomi AI to connect marketing channels and deliver targeted campaigns. Personalized banners led to an 83.7% increase in click rates and a 66% uplift in purchase conversions. Dynamic content drove a 75% increase in cart updates. Personalized pop-ups and filter buttons boosted revenue per visit by 2.6% and conversion rates by 5%. MandM now delivers seamless, data-driven customer journeys across all touchpoints.
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Bloomreach helped thortful, a UK-based online greeting card marketplace, boost CRM revenue by 20%. thortful used Bloomreach to collect zero-party... data and personalize email campaigns. The Reminders Program drove 20% of all sales and collected 10 million data points. AI-powered segmentation and gamified loyalty campaigns increased customer value by 16%. Paid media campaigns saw a 3% year-over-year revenue lift.
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Bloomreach helped MyUS boost revenue by 20% using Loomi AI for marketing automation. MyUS unified customer data and built real-time... profiles to target messages. The marketing team saved 20 hours per week with automated workflows. Personalized campaigns improved customer retention and engagement. MyUS now delivers relevant promotions at the right time, driving global growth.
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Bloomreach Engagement helped Adlibris, the largest online book retailer in the Nordics, create personalized omnichannel campaigns. Adlibris used real-time data... and an algorithmic model to target customers for new book releases. The solution automated campaign delivery across email, ads, and web, saving 40% of campaign launch time. Email open rates reached 60%, and campaigns achieved a 200% average ROI. Adlibris improved customer engagement and campaign efficiency with Bloomreach's marketing automation and omnichannel orchestration.
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Bloomreach Engagement helped Artfinder boost its email open rate by 17% among non-Apple iOS users. Artfinder faced challenges from Apple... Mail privacy changes that affected email targeting and tracking. The solution used advanced segmentation and unified customer data in one platform. Artfinder also saw an 18% increase in email revenue month-over-month. Personalized product recommendations improved engagement and sales.
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Bloomreach Engagement helped Vitkac boost online sales. Vitkac used AI-powered product recommendations to improve website navigation and user experience. In... just 11 days, conversion rates rose by 9.3%. After five months, conversion rates increased by 23.2%. Vitkac saw a 585% ROI in six months. The platform matched real-time customer intent with personalized offers.
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Bloomreach Engagement helped World of Books Group boost ecommerce results fast. The company used easy-access discount code banners and Plug... & Play use cases to drive a 35% conversion rate in the first month. Returning customers grew 96% month-over-month, and new customers increased 142% month-over-month. Bloomreach Academy enabled the team to use advanced marketing automation, customer segmentation, and A/B testing. World of Books Group now personalizes app marketing and triggers relevant communications for higher conversions.
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Bloomreach helped PrettyLittleThing personalize their customer re-engagement journeys. Before, messages went to all customers without considering their needs. Now, PrettyLittleThing... can target each person on the right channel with the right message. This makes their marketing more personal and effective. The company uses Bloomreach to improve CRM and customer experience.
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Bloomreach helped PrettyLittleThing personalize their customer re-engagement journeys. Before, messages went to all customers without considering their needs. Now, PrettyLittleThing... can target each person on the right channel with the right message. This makes their marketing more relevant and effective. The company uses Bloomreach to improve customer engagement and drive better results.
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Bloomreach helped PrettyLittleThing personalize their customer re-engagement journeys. Before, messages went to all customers without considering their needs. Now, PrettyLittleThing... can target each person on the right channel with the right message. This makes their marketing more relevant and effective. The company sees better engagement from their campaigns.
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Bloomreach Engagement helped United Fashion Group's brand Topankovo boost conversions with AI-powered contextual personalization. 20.4% of customers engaged with a... gamified weblayer, and 43.75% of those made a purchase within 48 hours. The average order value for these customers was €57.31. Topankovo used Loomi AI to deliver personalized offers and gamified experiences, reaching customers who ignored traditional channels. This approach turned more website visitors into paying customers.
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Bloomreach helped PrettyLittleThing personalize their customer re-engagement journeys. Before, messages went to all customers without considering their needs. Now, PrettyLittleThing... can target each person on the right channel with the right message. This makes their marketing more personal and effective. The company sees better engagement from their campaigns.
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Bloomreach Engagement helped Isadore boost email marketing revenue by 50% and increase conversion rates by 45%. The company used Bloomreach... to personalize email content and segment audiences in real time. Isadore also reduced product returns by 29% with a size guide web layer at checkout. The solution enabled Isadore to send fewer, more targeted emails that drove higher sales. Customer profiles and segmentation improved the overall customer experience.
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FitFlop switched its marketing automation and email service provider to Bloomreach Engagement. The company wanted to use its customer data... better and improve email marketing results. With Bloomreach, FitFlop achieved a 10% better inbox placement and delivered 15 million more emails. The platform enabled advanced audience segmentation and real-time campaign execution. FitFlop now creates more personalized customer journeys and increased brand loyalty.
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Bloomreach helped Dedoles cut manual work for email campaigns by 60%. Dedoles, a leading European fashion retailer, struggled to manage... multilingual email marketing. With Bloomreach and Datacop, they automated campaign creation using catalogs, Google Sheets, and Jinja. This reduced campaign setup time from 4 hours to 1.5 hours. Dedoles now saves up to 37.5 hours of manual work each month and sends accurate, personalized emails in 15 languages.
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Bloomreach Engagement helped PrettyLittleThing boost revenue per mobile push by 133%. The fashion retailer used AI-driven, personalized reengagement campaigns to... target Gen Z shoppers. Each message was tailored to customer behavior and sent on the best channel. Orders from mobile push rose by 112% and conversions by 123%. Revenue per email increased by 30% in just two weeks.
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Bloomreach helped Travelpass Group boost customer loyalty and engagement. Using Loomi AI, Travelpass Group ran personalized campaigns and A/B tests... for its Nitecrawler and Reservation Desk brands. The company saw a 3x increase in email open rates and 13x more bookings from peak season emails. Nearly 6,000 new members joined from sports partnership activations. Bloomreach enabled targeted messaging and data-driven marketing for lasting customer relationships.
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Bloomreach Engagement helped Côte, a UK dining chain, personalize its website using Loomi AI. Côte used Bloomreach to consolidate customer... profiles and launch targeted weblayers with satisfaction surveys. In just five days, Côte collected over 9,000 survey responses, with 75% from loyal, opted-in customers. Follow-up emails to survey participants achieved a 1,233% higher conversion rate than average campaigns. This approach deepened customer engagement and improved website optimization.
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Bloomreach helped Woolacombe Bay Holiday Parks double purchase anniversary conversions using omnichannel campaigns. The company used AI-powered targeting and marketing... automation to personalize guest experiences across email, SMS, onsite, and direct mail. Abandon-browse campaigns reached a 23.96% conversion rate, and automated abandoned cart campaigns via direct mail generated £270k in revenue. Bloomreach enabled real-time guest segmentation and tailored communication for every customer type. This approach increased average order value and improved engagement across all channels.
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Loomi AI from Bloomreach helped The AA double its revenue from direct marketing road acquisition. The AA replaced slow, legacy... marketing tools with Loomi AI, gaining faster campaign execution and real-time insights. Sales from direct marketing road acquisition rose by 146%. Email open rates for road and insurance communications increased by 11 percentage points. The AA now tests and optimizes omnichannel campaigns more easily, saving time and improving customer engagement.
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Bloomreach helped Motorpoint automate customer journeys and personalize email recommendations. Motorpoint replaced Salesforce with Loomi AI, saving 40% of team... time each week. The CRM team launched new automated campaigns and improved behavioral tracking. Product recommendation emails saw a 50% performance uplift. The team now spends more time on strategy and testing, not manual work.
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Loomi AI from Bloomreach helped The AA double its revenue from direct marketing road acquisition. The AA replaced slow, legacy... marketing tools with Loomi AI, gaining faster campaign execution and real-time insights. Open rates on road and insurance emails rose by 11 percentage points. Sales from direct marketing road acquisition increased by 146%. The AA now tests and optimizes omnichannel campaigns more easily, saving time and improving customer engagement.
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Bloomreach Engagement helped VR, Finland's state railway, boost email open rates by 20%. The company also saw a 30% increase... in revenue per email recipient. VR used Bloomreach to send personalized email campaigns to segmented customer groups. This improved customer engagement and made marketing more data-driven. Even non-technical staff could create targeted campaigns using real-time customer data.
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Bloomreach Engagement helped Arriva UK Bus boost CRM revenue by 380% year-over-year with its L4L campaign. The company improved email... open rates by 14% and achieved a 59% open rate and 21% click-through rate in a separate campaign. Arriva UK Bus used advanced segmentation and marketing automation to target and reactivate customers. The solution enabled better customer journeys and higher conversion rates. Arriva UK Bus gained deeper insights and more flexible marketing with Bloomreach.
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Bloomreach Engagement helped VR, Finland's main railway company, boost email open rates by 20%. VR used personalized email marketing to... target customer segments and improve digital engagement. The solution enabled non-technical staff to create campaigns without IT support. VR saw a 30% increase in revenue from customers receiving email communications. The company aims to further enhance customer lifetime value with AI-driven omnichannel marketing.
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Topdanmark used Bloomreach Content to modernize its digital experience. The company migrated 500 URLs in 13 two-week sprints. Marketers can... now publish content instantly across all sites. The new CMS lets teams add variables and test features quickly. Topdanmark is ready for future digital growth with a flexible, scalable platform.
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Bloomreach helped VGH Versicherungen modernize policyholder communication. VGH unified customer data and automated policy transition campaigns using Bloomreach and Loomi... AI. The company sent personalized emails to legal protection policyholders, replacing manual branch visits. This digital-first approach achieved a 38.14% click-to-open rate. VGH freed up branch staff for advisory work and improved customer engagement.
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Bloomreach helped Dayinsure boost revenue by 300%. Dayinsure used Loomi AI to personalize marketing campaigns and automate reengagement. The platform... unified customer data and made audience segmentation easy. Dayinsure saved 16 hours per week by streamlining workflows. The team now focuses more on growth and customer loyalty.
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Katie uses Bloomreach Engagement to create highly personalized multichannel marketing campaigns. She finds the reporting features very flexible and tailored... to her needs. Katie says there is always a solution for every marketing challenge. Bloomreach helps her deliver targeted messages to customers across channels.
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Allwyn used Bloomreach to unify its marketing campaigns and boost personalization. The company replaced two legacy systems with Loomi AI,... centralizing messaging for multiple teams. Allwyn now manages 11 communication channels, including web, email, and mobile, from one platform. This helped deliver more relevant offers and improved customer engagement. Teams adopted the new system quickly thanks to its simple interface.
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Bloomreach helped Pollard Banknote run real-time loyalty campaigns for lottery players. Using Loomi AI, they launched the X Cash Blitz... Wheel Spin campaign for the Kansas Lottery. Players submitted tickets through the PlayOn app to earn points and unlock bonus rewards. The campaign drove $1.15 million in ticket submissions. Reminder emails saw a 50% click rate, and last-chance emails had a 34% open rate. Pollard Banknote now plans to expand its use of Bloomreach for more personalized player engagement.
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Bloomreach Engagement helped Nordic Leisure Travel Group launch a “Favorite Hotels” wishlist feature. Travelers who used this feature saw a... 4x higher conversion rate and a 10 percentage-point absolute increase in conversion. 30% of users now use the wishlist to save hotels. The solution improved customer identification and enabled smarter segmentation and personalized campaigns. NLTG gained valuable insights into traveler preferences, driving better recommendations and marketing.
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