Bloomreach Discovery helped N Brown, a top UK clothing and footwear retailer, improve search results across its nine brands. N Brown used to spend a lot of time creating manual rules for search. With... Bloomreach Discovery, they switched to an AI-powered search engine. The rollout was done brand by brand, cutting implementation time from eight weeks to four. Revenue per search user increased by 59.73% for Simply Be IRE, 20.16% for Simply Be, and 6.34% for Jacamo.
Bloomreach helped UrbanStems unlock new marketing possibilities. UrbanStems used Bloomreach for email marketing, SMS, web personalization, and mobile campaigns. The platform let them build targeted s...egments and advanced analytics. UrbanStems delivered consistent experiences across channels. They used AI to optimize campaigns and identify trends. The case shows how UrbanStems improved customer engagement with Bloomreach.
Bloomreach Clarity helped TFG boost its online conversion rate by 35.2%. TFG used Bloomreach Clarity, an AI conversational agent, on its Bash ecommerce platform. The solution gave customers personali...zed recommendations and product information. Customers who interacted with Bloomreach Clarity saw a 39.8% increase in revenue per visit and a 28.1% drop in exit rate during Black Friday. TFG wanted to use conversational AI to improve customer experience without being intrusive.
Bloomreach helps Living Spaces reach all types of customers. Living Spaces uses Bloomreach for email marketing, SMS, and web campaigns. The platform lets them personalize messages and automate market...ing. Living Spaces can now connect with shoppers in more ways. Bloomreach tools help them grow revenue and improve customer experience.
Bloomreach Engagement helped Alshaya Group save time and boost revenue. Alshaya needed to manage marketing for 15 brands across six markets. Manual processes slowed the team down. Bloomreach Engageme...nt let them automate and scale campaigns. The team saved 50% of their time using project cloning. CRM's contribution to total revenue grew 6 times with Bloomreach Engagement.
Apparel & Fashion Case Studies and Success Stories with Bloomreach
CASE STUDY Rapha Racing
Bloomreach Engagement helped Rapha Racing track 31% more purchase events from Facebook Ads. Rapha faced challenges with rising ad costs and lost data due to third-party cookie limits. They used Bloom...reach to quickly set up Facebook Conversions API in one hour. This let them send more event data to Facebook and see true campaign results. Rapha’s marketing team now tracks conversions easily and gets a clear view of Facebook ad ROI.
Bloomreach Engagement helped PrettyLittleThing personalize reengagement journeys for at-risk customers. The company moved from generic campaigns to tailored messages using customer data. This approac...h led to a 133% increase in revenue per mobile push notification. Orders from reengagement campaigns grew by 112%. Conversions from these campaigns rose by 123%. Bloomreach's platform enabled targeted, data-driven marketing that boosted customer loyalty and sales.
Consumer Goods Case Studies and Success Stories with Bloomreach
CASE STUDY Burton
Burton used Bloomreach Discovery and Loomi AI to improve its ecommerce site. The company faced problems with irrelevant search results, limited merchandising control, and heavy IT reliance. Bloomreac...h Discovery gave Burton better search features, more control, and easier personalization. Search now drives 10 percentage points more revenue than its share of visits. Category pages contribute 21 percentage points more revenue. The conversion rate is 3.5 percentage points higher than the site average.
Bloomreach Engagement helped Benefit Cosmetics launch a new blush product line with a personalized omnichannel campaign. The brand used email, lead generation, and weblayers to reach customers at eve...ry stage. Bloomreach's AI-powered platform segmented audiences and personalized messages. Benefit saw a 50% higher click-through rate on launch emails, a 40% increase in revenue from the launch campaign, and a 1.7 percentage point rise in click-through rate over the global retail benchmark.
Restaurants Case Studies and Success Stories with Bloomreach
CASE STUDY Popeyes UK
Bloomreach Engagement helped Popeyes UK connect offline purchase data with online loyalty programs. Before, 75% of orders from kiosks were anonymous, making follow-up hard. Bloomreach unified data fr...om tills, kiosks, Wi-Fi, and surveys into one platform. Popeyes UK captured 20% of in-restaurant purchase data and used it for targeted loyalty campaigns. This led to a 3x increase in repeat visits and an 8% revenue boost since launch.
Learn how Staples used Bloomreach Search and Merchandising to boost revenue as well as to successfully manage the tremendous increase in product listings on its sites without additional manual effort.
Learn how Staples used Bloomreach Search and Merchandising to boost revenue as well as to successfully manage the tremendous increase in product listings on its sites without additional manual effort.
Learn how Staples used Bloomreach Search and Merchandising to boost revenue as well as to successfully manage the tremendous increase in product listings on its sites without additional manual effort.
