Real-World Case Studies and Customer Success Stories with Bloomreach

Bloomreach helped Tamaris increase its repeat purchase rate by unifying customer data and using Loomi AI for segmentation. Tamaris struggled with... fragmented data and low repeat purchases across 13 countries. Loomi AI created a single customer view and powered automated, personalized campaigns. The solution enabled real-time segmentation and targeted reengagement. Tamaris deployed the system in 13 countries within 12 months, driving more frequent customer returns.
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Living Spaces used Bloomreach’s Loomi AI to unify customer data and deliver personalized shopping experiences. Before, data silos caused inconsistent... messaging and confused customers. With Loomi AI, Living Spaces centralized data from web, email, and SMS. Now, every channel gives coordinated product recommendations based on each shopper’s style. Customers get a seamless journey and feel understood by the brand.
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Bloomreach Engagement and Loomi AI helped musicMagpie move away from third-party cookies. The company unified customer data and used first-party... data for marketing. After a 2-month implementation, musicMagpie saw a 20% lift in revenue. Email campaigns with RFM segmentation drove a 130% increase in unique click rates and a 32% increase in conversion rates. musicMagpie now delivers more personalized experiences and builds stronger customer relationships.
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Loomi AI helped etabletka. sk boost click-to-open rates by 73% across all customer engagement scenarios. The online pharmacy migrated its...marketing automation in just two months with no downtime. Using AI-powered personalization and unified analytics, etabletka.sk reduced automated email campaigns by 40%. The new strategy improved deliverability, engagement, and campaign performance. etabletka.sk now delivers smarter, more efficient customer communications.
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Bloomreach helped MandM, a leading online fashion retailer, unify its customer data and personalize the on-site experience. MandM used Bloomreach's... Loomi AI to connect marketing channels and deliver targeted campaigns. Personalized banners led to an 83.7% increase in click rates and a 66% uplift in purchase conversions. Dynamic content drove a 75% increase in cart updates. Personalized pop-ups and filter buttons boosted revenue per visit by 2.6% and conversion rates by 5%. MandM now delivers seamless, data-driven customer journeys across all touchpoints.
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Bloomreach helped MyUS boost revenue by 20% using Loomi AI for marketing automation. MyUS unified customer data and built real-time... profiles to target messages. The marketing team saved 20 hours per week with automated workflows. Personalized campaigns improved customer retention and engagement. MyUS now delivers relevant promotions at the right time, driving global growth.
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Bloomreach helped thortful, a UK-based online greeting card marketplace, boost CRM revenue by 20%. thortful used Bloomreach to collect zero-party... data and personalize email campaigns. The Reminders Program drove 20% of all sales and collected 10 million data points. AI-powered segmentation and gamified loyalty campaigns increased customer value by 16%. Paid media campaigns saw a 3% year-over-year revenue lift.
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Bloomreach Engagement helped Adlibris, the largest online book retailer in the Nordics, create personalized omnichannel campaigns. Adlibris used real-time data... and an algorithmic model to target customers for new book releases. The solution automated campaign delivery across email, ads, and web, saving 40% of campaign launch time. Email open rates reached 60%, and campaigns achieved a 200% average ROI. Adlibris improved customer engagement and campaign efficiency with Bloomreach's marketing automation and omnichannel orchestration.
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Bloomreach Engagement helped World of Books Group boost ecommerce results fast. The company used easy-access discount code banners and Plug... & Play use cases to drive a 35% conversion rate in the first month. Returning customers grew 96% month-over-month, and new customers increased 142% month-over-month. Bloomreach Academy enabled the team to use advanced marketing automation, customer segmentation, and A/B testing. World of Books Group now personalizes app marketing and triggers relevant communications for higher conversions.
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Bloomreach Engagement helped Vitkac boost online sales. Vitkac used AI-powered product recommendations to improve website navigation and user experience. In... just 11 days, conversion rates rose by 9.3%. After five months, conversion rates increased by 23.2%. Vitkac saw a 585% ROI in six months. The platform matched real-time customer intent with personalized offers.
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Bloomreach Discovery helped Sur La Table boost ecommerce results. The company needed a product discovery solution that worked with Salesforce... Commerce Cloud and replaced manual search tools. Bloomreach delivered AI-driven site search, merchandising, and recommendations. Sur La Table saw an 11.5% increase in category average order value, a 7.6% rise in search average order value, and a 6.6% lift in search add-to-cart rate. The solution improved search relevance and made operations simpler.
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Bloomreach Engagement helped Artfinder boost its email open rate by 17% among non-Apple iOS users. Artfinder faced challenges from Apple... Mail privacy changes that affected email targeting and tracking. The solution used advanced segmentation and unified customer data in one platform. Artfinder also saw an 18% increase in email revenue month-over-month. Personalized product recommendations improved engagement and sales.
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Bloomreach Engagement helped Goossens connect offline sales to Google Ads. The company automated offline conversion imports, improving ad targeting and... tracking. Goossens saw a 49.48% increase in omnichannel margin and a 3.22% decrease in costs. The integration enabled better customer identification and attribution. This led to more effective marketing spend and higher profitability.
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Bloomreach Discovery helped Jumbo Supermarkten boost revenue per visitor by 8. 4% for fresh produce searches. The supermarket chain improved...conversion rate by 6% for yogurt and increased add-to-cart rate by 4.7% for cheese. Jumbo needed a scalable, AI-driven search and merchandising solution to support rapid growth and digital expansion. Bloomreach Discovery and Loomi AI delivered fast, accurate, and personalized ecommerce search results, reducing manual work and improving customer experience.
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Bloomreach helped Revolution Beauty boost loyalty redemptions by 20% through omnichannel campaigns. The company saw a 22% increase in conversion... rates from CRM channels. Reactivation emails achieved a 71% open rate and a 15% conversion rate. Bloomreach’s Loomi AI saved the team 5 hours per week on analytics and segmentation. Revolution Beauty now personalizes customer journeys across email, SMS, push, and direct mail.
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Terno used Bloomreach and Voxwise to boost its conversion rate by 27%. The retailer launched a personalized “empty fridge” campaign... using Loomi AI. This campaign reminded customers to restock their favorite grocery items. Terno used customer data to predict the best time to send reminders. The result was higher customer retention and increased revenue.
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Bloomreach Discovery helped Jenson USA boost revenue per visitor by 8. 5%. The company used AI-powered search and segmentation to...personalize results for different types of cyclists. Mobile users saw a 26% increase in revenue per visitor. The solution improved average order value and customer experience. Jenson USA now delivers tailored product recommendations and smarter ecommerce search.
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Bloomreach Engagement helped Bensons for Beds boost ecommerce sales by 41% year-over-year. The retailer used Bloomreach to personalize email marketing... and customer journeys. They integrated offline and online data for better insights and targeted campaigns. Like-for-like sales rose 7% in Q4 2022. Bensons for Beds now delivers more relevant marketing and sees higher customer satisfaction.
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Bloomreach Discovery helped N Brown, a top UK clothing and footwear retailer, boost revenue per search user by 59. 73% on the...Simply Be IRE site. The company rolled out Bloomreach Discovery across nine brands, reducing implementation time from eight to four weeks. N Brown used AI-powered search and A/B testing to improve product relevancy and customer experience. Jacamo saw an 8.89% increase in search user conversion rate, while JD Williams achieved a 12.08% increase. The solution enabled N Brown to capture new online behaviors and optimize merchandising.
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Bloomreach helped Woolworths launch its MILKRUN Powered by Metro app for fast grocery delivery. Woolworths used Bloomreach's marketing automation and... content personalization to send over 200,000 personalized messages in three months. The solution enabled real-time customer insights and seamless omnichannel experiences. Implementation took just seven weeks. MILKRUN now delivers to 185 suburbs and processes over 25 million customer events for better personalization.
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Toolstation used Bloomreach and HyperFinity to improve marketing with AI-powered segmentation. They moved from generic campaigns to thousands of personalized... offers across all channels. The new approach identified a significant revenue opportunity for the next year. Toolstation increased customer retention and spending with targeted campaigns. Real-time dashboards now help them track and optimize marketing impact.
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Bloomreach Clarity helped TFG boost online conversion rate by 35. 2%. TFG used the AI conversational agent on its Bash...ecommerce platform. The solution gave personalized recommendations and product information. Revenue per visit increased by 39.8% and exit rate dropped by 28.1% during Black Friday. TFG found the tool easy to implement and saw fast improvements in AI performance. The results show strong impact for retail ecommerce.
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Sideshow used Bloomreach's Loomi Marketing Agent to speed up campaign creation. The team launched campaigns in just 15 minutes, cutting... down on manual work. They saw a 2x increase in value per email delivered. 13.9% of email revenue came from Loomi, with $10,000 generated from one campaign. Automation replaced over 200 manual post-purchase email scenarios, saving the team many hours.
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Bloomreach's GenAI-powered autonomous search helped Hobbycraft improve ecommerce search and merchandising. Conditional Slot Merchandising let the team control product placement... by rules, not manual updates. In the "paint" category, average order value rose by 21% and revenue per visitor increased by 7.3%. The "stickers" category saw a 6.4% lift in average order value. Hobbycraft reduced manual work and improved customer experience with AI-driven site search.
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Bloomreach Engagement helped Crafter’s Companion streamline email marketing in just 27 days. The brand needed better personalization, flexible workflows, and... stronger data. With Bloomreach and Voxwise, they achieved a 99.94% email delivery rate and a 39.51% open rate during IP warmup. The solution enabled fast data integration, detailed customer profiles, and scalable personalization. Crafter’s Companion now runs smarter, more targeted campaigns for its loyal crafting community.
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Bloomreach Engagement and Shopify helped Bluebell Group boost ecommerce sales. Abandoned cart automation drove 2% of total ecommerce sales. Gifting... campaigns generated 5.5% of total ecommerce revenue. Electronic Direct Mail (EDM) contributed 12-15% of ecommerce sales. Bluebell Group unified customer data, enabled real-time personalization, and reduced IT reliance. Teams now launch targeted campaigns and access analytics quickly.
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Bloomreach Engagement helped Be Lenka, a European footwear brand, boost revenue by €2. 5M with a zero-party data weblayer campaign....The brand saw a 160% increase in daily subscribers after using Bloomreach's email marketing and web personalization tools. Integration was smooth despite Be Lenka's custom web solution. The team now runs faster, more personalized campaigns using Loomi AI. Be Lenka's marketing execution improved with Bloomreach's support and easy-to-use platform.
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Bloomreach Engagement helped ASKO - NÁBYTEK boost revenue by 200% in 16 months. The retailer unified customer data and personalized... communications across channels. They collected 3 times more new contacts and generated €5.5M in revenue. Email sends dropped by 50% while revenue from newsletters rose by 200%. The solution improved lead acquisition and cross-channel marketing.
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Bloomreach Engagement helped 11teamsports launch a loyalty program across 23 countries. The platform automated points calculation and enabled personalized member... communications. Members saw a 35% higher average order value compared to guests. 87% of members made a purchase in their first year. Member retention rate was 4% higher than guests. The solution supported multi-country rollout and advanced behavioral segmentation.
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Bloomreach Engagement helped Alshaya Group save 50% of the time spent creating marketing campaigns. The team used Loomi AI’s cloning... and drag-and-drop email builder to streamline campaign creation across 15 brands in six markets. Alshaya launched abandoned cart and welcome journey campaigns faster. CRM’s contribution to total revenue increased 6x since implementing Bloomreach. Employees now focus more on customer reactivation and retention.
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Bloomreach’s conversational shopping agent helped TFG boost online conversion rates by 35. 2% during Black Friday. TFG used the agent...on its Bash ecommerce platform to connect with customers and offer tailored recommendations. Customers who interacted with the agent saw a 39.8% increase in revenue per visit and a 28.1% lower exit rate. The solution was easy to implement and improved quickly with support from Bloomreach. TFG plans to expand the agent’s use to more parts of the customer journey.
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Bloomreach Discovery helped N Brown, a top UK retailer, boost revenue per search user by up to 59. 73% on its...Simply Be IRE site. N Brown used Loomi AI to improve ecommerce search and merchandising across nine brands. The company reduced implementation time from eight to four weeks per brand. Jacamo saw an 8.89% increase in search user conversion rate, while JD Williams saw a 12.08% increase. N Brown now delivers more relevant product results and captures new online behaviors.
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Bloomreach Engagement helped PrettyLittleThing boost revenue per mobile push by 133%. The fashion retailer used AI-driven, personalized reengagement campaigns to... target Gen Z shoppers. Each message was tailored to customer behavior and sent on the best channel. Orders from mobile push rose by 112% and conversions by 123%. Revenue per email increased by 30% in just two weeks.
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Bloomreach Engagement helped River Island boost revenue per email by 30. 9%. The fashion retailer used A/B testing and smart...frequency management to improve email open rates by 26% and cut unsubscribe rates by 12.8%. River Island segmented audiences and prioritized campaigns to send the right amount of emails. The solution led to better inbox placement and higher customer engagement. These changes increased orders per email by 30.7% while reducing send volume by 22.5%.
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Bloomreach Engagement helped Missguided fix its email deliverability after GDPR hurt its mailing list. Missguided used Bloomreach to filter out... inactive subscribers and focus on engaged customers. This led to a 3% higher open rate and a 0.5% higher click-through rate for targeted emails. 92% of email revenue came from just 50% of emails sent. Missguided avoided spam traps and ISP blocks, keeping revenue steady while sending fewer emails.
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Bloomreach Engagement helped Isadore boost email marketing revenue by 50% in H2 2022 versus H2 2021. The apparel brand used... AI-powered personalization and real-time customer data to improve email targeting and on-site experiences. A/B testing of product recommendations led to a 140% higher conversion rate within 90 days. Strategic weblayers reduced potential returns by 29%. Isadore saw better customer engagement and fewer returns with Bloomreach Engagement.
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Bloomreach’s Conversions API helped Rapha Racing boost purchase events from Facebook Ads by 31%. Rapha faced rising ad costs and... data loss from third-party cookie limits. They used Loomi AI and Bloomreach’s Facebook Conversions API for fast, accurate conversion tracking. The new setup was live in under an hour. Rapha’s marketing team gained a clear view of campaign ROI and engagement.
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Bloomreach Engagement helped FitFlop improve email marketing. After switching platforms, FitFlop saw a 10% increase in inbox placement and delivered... 15 million more emails. The company used advanced segmentation and a single customer view to target shoppers. FitFlop now builds real-time campaigns and personalizes customer journeys. The migration was smooth, with no disruption to email communications.
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Bloomreach Engagement helped Ana Luisa double member credit redemptions. The jewelry brand used dynamic content blocks in personalized email campaigns.... These blocks reminded AL Luxe members about their store credits. Ana Luisa saw a 2x increase in credit redemptions after using this strategy. The solution used AI-powered orchestration and integrated with Shopify. Personalized emails kept membership perks top of mind and boosted engagement.
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Bloomreach Engagement helped Desigual cut campaign creation time by 75%. A three-person team now runs over 80 personalized campaigns in... 72 countries. The platform unifies customer data and automates email marketing, making it easy to personalize messages by language, product, and customer preferences. Desigual uses dynamic email templates and a single customer view to boost efficiency. The brand plans to expand into SMS, web personalization, and WhatsApp marketing.
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Bloomreach Engagement helped boohooMAN boost SMS marketing ROI up to 25x. Before, their SMS campaigns were not targeted and only... got up to 2x ROI. With Bloomreach, boohooMAN used customer data to send personalized, segmented SMS. They made SMS a key part of their omnichannel strategy. Campaigns are now easy to launch and drive much better results. The platform turned SMS from a challenge into a high-performing channel.
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Bloomreach Engagement helped Thirdlove personalize shopping for 3. 5 million customers. The brand used real-time segmentation based on customer fit...data, quizzes, and purchase history. Five unique customer archetypes were created and updated instantly across all marketing channels. This approach drove $256K in incremental revenue in just a few months. Thirdlove now delivers tailored product recommendations and email offers to every shopper.
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Bloomreach Engagement helped Benefit Cosmetics boost revenue per email by 40% with a personalized launch campaign. The brand used Loomi... AI to segment customers and tailor messages across email, lead generation, and web layers. The campaign included pre-launch, launch, and post-launch stages, each with specific goals. Benefit saw a 50% higher click-through rate and a 1.7 percentage point increase over the global retail benchmark. Real-time analytics let the team optimize campaigns and track top-performing products.
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Bloomreach Loomi AI helped Flaschenpost recover CHF 50k in lost revenue with automated cart recovery campaigns. The solution used real-time... triggers, consent-first targeting, and personalized reminders to re-engage shoppers. Flaschenpost achieved a 42% conversion rate among engaged customers. The campaign led to 170 completed purchases and a CHF 294 average order value. Automated marketing improved efficiency and customer experience.
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Bloomreach Loomi AI helped DUSK generate over £1 million in extra revenue in six months. DUSK used Loomi AI to... unify customer data and automate email marketing. The platform enabled personalized campaigns like "Low Inventory" and "Back in Stock" alerts. DUSK reached four times more customers with "Price Drop" campaigns than before. The marketing team gained real-time insights and improved campaign performance.
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Loomi Marketing Agent helped Revolution Beauty automate email campaigns. The team launched campaigns faster and with more creativity. They achieved... 5x more revenue per email. Over 5% of total email revenue now comes from AI-created campaigns. The marketing team can focus on creativity instead of manual work. Ash Madhav, Head of Customer Insight & Engagement, praised the tool's impact.
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Loomi AI from Bloomreach helped IIAA grow campaign revenue by 500%. The small marketing team unified customer data and automated... workflows across four brands. They saved 15 hours per week by streamlining marketing tasks. IIAA used advanced segmentation and behavior-based automation to send targeted emails and ads. The platform enabled both DTC and B2B engagement, driving strong results in the beauty sector.
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Bloomreach Engagement helped Yves Rocher boost personalization for ecommerce. The brand used real-time product recommendations to target both new and... returning customers. Yves Rocher saw a 17.5x increase in clicks on recommended items within one minute. The purchase rate for recommended products rose 11x. Real-time data capture enabled fast, relevant experiences for all shoppers.
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Bloomreach Engagement helped bimago boost subscription conversions by 44% using AI-based contextual personalization. The company replaced standard A/B testing with... machine learning to show each visitor a personalized website banner. This approach used customer history and session data to pick the best variant for every user. As a result, more customers saw banners they liked, leading to higher engagement and better experiences. Bimago improved its digital marketing with advanced ecommerce analytics and web personalization tools.
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Bloomreach Engagement helped Whisker boost conversion rates by 107% with persistent messaging. The company saw a 112% increase in revenue... per user who clicked through to the website. Total sales through email grew by 64% in one year. Whisker used A/B and multivariate testing to optimize customer journeys and email marketing. Personalization and dynamic product-review emails led to a 77% rise in product reviews and an 80% lift in revenue from dynamic messages.
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Bloomreach Engagement helped Benefit Cosmetics boost revenue per email by 40% with a personalized omnichannel launch campaign. The campaign used... email marketing, lead generation, and weblayers to target previous buyers, VIPs, and waitlist customers. Benefit saw a 50% higher click-through rate on launch emails and a 1.7 percentage point increase over the global retail benchmark. Real-time dashboards and analytics let the team optimize campaigns and track top-performing products. The solution drove new customer recruitment and increased blush sales.
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Loomi Marketing Agent helped Revolution Beauty automate email campaigns. The team launched campaigns faster and with more creativity. They achieved... 5x more revenue per email. Over 5% of total email revenue now comes from AI-created campaigns. The marketing team can focus on creativity instead of manual work. Loomi AI made campaign building easy and effective.
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Burton used Bloomreach Discovery and Loomi AI to improve its ecommerce site. The company faced problems with irrelevant search results,... limited merchandising control, and heavy IT reliance. Bloomreach Discovery gave Burton better search features, more control, and easier personalization. Search now drives 10 percentage points more revenue than its share of visits. Category pages contribute 21 percentage points more revenue. The conversion rate is 3.5 percentage points higher than the site average.
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Bloomreach Engagement helped Côte collect over 9,000 survey responses in five days. The web personalization tools let Côte create tailored... surveys for website visitors. 75% of survey completions came from loyal, opted-in customers. Follow-up emails to survey participants saw a 1,233% higher conversion rate than average. Côte used this zero-party data to improve customer journeys and boost engagement.
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Bloomreach helped Woolacombe Bay Holiday Parks double purchase anniversary conversions using omnichannel campaigns. The company used AI-powered targeting and marketing... automation to personalize guest experiences across email, SMS, onsite, and direct mail. Abandon-browse campaigns reached a 23.96% conversion rate, and automated abandoned cart campaigns via direct mail generated £270k in revenue. Bloomreach enabled real-time guest segmentation and tailored communication for every customer type. This approach increased average order value and improved engagement across all channels.
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Bloomreach’s WhatsApp integration helped Venture Group send booking confirmations, reminders, and follow-ups to restaurant customers. 87% of WhatsApp messages were... read, making communication more effective than email. Automated messaging reduced manual work for staff and improved customer satisfaction. Personalized content and direct communication increased retention and made the dining experience feel special. Promotions sent via WhatsApp saw better traction than email.
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Bloomreach Engagement helped Haven, a leading UK holiday company, personalize customer journeys using Managed Endpoints. Haven used Loomi AI and... web personalization to tailor hero images on their website, matching content to user intent. The new solution cut endpoint creation time from two weeks to just 3 hours. Haven saw a 77% increase in click-through rate from the hero image. This improved customer experience and supported multiple journeys, from weekend getaways to caravan ownership.
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Bloomreach Engagement helped On the Beach boost click-through rates by 95% with AI-powered price drop email campaigns. The company used... Loomi AI to personalize messages based on user browsing and price changes. This led to a 587% increase in conversion rates and a 362% rise in revenue per visit. The solution turned complex travel data into targeted, automated reengagement. On the Beach now delivers timely, relevant offers that drive bookings and revenue.
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Topdanmark used Bloomreach Content to modernize its digital experience. The company migrated 500 URLs in 13 two-week sprints. Marketers can... now publish content instantly across all sites. The new CMS lets teams add variables and test features quickly. Topdanmark is ready for future digital growth with a flexible, scalable platform.
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Bloomreach helped VGH Versicherungen modernize policyholder communication. VGH unified customer data and automated policy transition campaigns using Bloomreach and Loomi... AI. The company sent personalized emails to legal protection policyholders, replacing manual branch visits. This digital-first approach achieved a 38.14% click-to-open rate. VGH freed up branch staff for advisory work and improved customer engagement.
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Bloomreach Engagement helped Dayinsure boost revenue by 300%. The insurance provider used Bloomreach to unify customer data and automate marketing.... Personalized campaigns improved customer engagement and lifetime value. The platform saved the team 16 hours per week by streamlining workflows. Dayinsure now builds stronger customer relationships with less manual work.
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Bloomreach Content helped Topdanmark, Denmark’s second largest insurance company, overcome legacy system challenges. The company migrated 500 URLs in 13... two-week sprints. Marketers now publish content instantly across all sites, instead of copying and pasting updates. The new CMS lets teams add variables and test new features quickly. Topdanmark is now ready for future digital growth and cross-channel relevance.
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Loomi AI from Bloomreach helped The AA double its revenue from direct marketing road acquisition. The AA replaced slow, legacy... marketing tools with Loomi AI, gaining faster campaign execution and real-time insights. Sales from direct marketing road acquisition rose by 146%. Email open rates for road and insurance communications increased by 11 percentage points. The AA now tests and optimizes omnichannel campaigns more easily, saving time and improving customer engagement.
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Loomi AI from Bloomreach helped The AA double its revenue from direct marketing road acquisition. The AA replaced slow, legacy... marketing tools with Loomi AI, gaining faster campaign execution and real-time insights. Open rates on road and insurance emails rose by 11 percentage points. Sales from direct marketing road acquisition increased by 146%. The AA now tests and optimizes omnichannel campaigns more easily, saving time and improving customer engagement.
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Bloomreach helped Motorpoint automate customer journeys and personalize email recommendations. Motorpoint replaced Salesforce with Loomi AI, saving 40% of team... time each week. The CRM team launched new automated campaigns and improved behavioral tracking. Product recommendation emails saw a 50% performance uplift. The team now spends more time on strategy and testing, not manual work.
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Nuki used Bloomreach and Antavo to improve its loyalty program. The company unified customer data with Loomi AI, creating real-time... profiles for personalized marketing. In three months, Nuki Club membership grew by 22%. Average order value for members increased by 40%. Personalized campaigns and a new Refer-a-Friend program drove these results.
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Miele used Bloomreach’s Loomi AI to unify customer data and automate campaign creation. The team saved 10 hours per month... by eliminating manual data exports. Personalized campaigns led to fewer customer service calls and higher revenue. Customers received more relevant tips and communications. Miele improved engagement and built stronger customer relationships.
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Bloomreach Engagement helped Fairphone unify customer data and improve marketing. Fairphone used the platform to send an email about its... 2024 Impact Report, getting nearly 3,000 clicks. The solution gave Fairphone real-time journey orchestration, consent management, and advanced analytics. This supported Fairphone's sustainable marketing and data-driven growth.
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Bloomreach Discovery helped Sonepar unify its digital platform across 100 brands in 40 countries. Sonepar replaced multiple search solutions with... Bloomreach's AI-driven product discovery and merchandising tools. The new platform improved customer experience and enabled a centralized process for managing digital experiences. Sonepar will roll out this technology stack globally over five years. The solution supports Sonepar's goal of a seamless omnichannel experience and digital growth.
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Bloomreach Content and Bloomreach Discovery helped Global Industrial create The Knowledge Center, a content hub for customer education. The company now... shares 12 times more content each month and serves over 25 customer segments with AI-driven recommendations. This solution connects educational content with ecommerce, improving the online experience. Global Industrial uses AI to recommend content and empower customers to succeed with its products.
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Bloomreach Discovery helped HD Supply boost revenue from search by 16%. The company improved its add-to-cart rate by 4% after... revamping its ecommerce site search. Customers can now add products to their cart directly from the search bar. The Bloomreach algorithm powers most search results, making it easier for buyers to find what they need. HD Supply can now fix search query problems in just 30 seconds using the Insights dashboard.
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Plus1 used Bloomreach integrated with Snowflake to automate lending journeys. The team saved 10 hours each week by reducing manual... data handling. Real-time data improved campaign accuracy and customer engagement. Marketing now runs upsell and retention flows automatically. Plus1 no longer depends on engineering for campaign changes. Data quality and segmentation are much better now.
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Bloomreach's Loomi AI helped Raisin boost conversion rates by 18%. Raisin used the "interest rate increase auto alert" to notify... customers when deposit rates improved. The system matched customer preferences with the best financial products in real time. Vecton deployed the solution in just one month. Raisin now delivers more personalized experiences and tracks results with a dedicated dashboard.
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Bloomreach Engagement helped Popeyes UK capture 20% of in-restaurant purchase data, connecting offline and online customer behavior. The solution unified... data from kiosks, tills, Wi-Fi, and surveys, enabling personalized loyalty campaigns. Popeyes UK saw an 8% revenue increase since launch and tripled repeat visits among campaign-engaged guests. Over 300,000 rewards were issued using the platform. Loomi AI powered smarter targeting and automation, while responsive support accelerated implementation.
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Bloomreach helped Popeyes UK connect in-restaurant purchase data to its online loyalty program. The brand captured 20% of offline data,... driving a 3x increase in repeat visits among campaign-engaged guests. Over 300,000 rewards were issued since launch, and revenue grew by 8%. Loomi AI enabled real-time personalization and unified customer profiles. Popeyes UK now links kiosk and till orders to loyalty profiles, boosting sales and customer engagement.
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Medichecks used Bloomreach and Loomi AI to reconnect with customers who had not purchased in over a year. The company set... up an automated, personalized on-site weblayer integrated with Shopify. This solution delivered unique incentives to lapsed customers in real time. Medichecks saw a 103% higher conversion rate, double the purchases, and a 140% increase in voucher usage. The process required no manual work from the CRM team.
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Bloomreach helped Ultimate Performance unify its marketing channels and data. The company used Loomi AI to create a single customer... view and personalize campaigns across email, SMS, push, and WhatsApp. Personalized onboarding emails saw an 11% higher click rate and a 23% higher click-to-open rate. Reactivation emails with personalized senders drove a 11% higher open rate and $50k in revenue. Ultimate Performance now delivers targeted, omnichannel experiences to its fitness clients.
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Bloomreach Engagement helped BrewDog boost revenue by 13. 8% with personalized email marketing. The company split 80,000 customers, sending half...a personalized email based on web activity, purchases, and investor status. The personalized group saw 15.6% more clicks and an 11.5% conversion rate. BrewDog integrated Bloomreach Engagement with Shopify in under a week. The solution enabled BrewDog to deliver tailored experiences at scale.
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Bloomreach Engagement helped WildTangent boost voucher code redemption from 5% to 47%. The company used Loomi AI for email marketing,... web personalization, and A/B testing. WildTangent ran a 'six free games' campaign using personalized vouchers and automated scenarios. The campaign used email and on-site messaging to drive engagement. This led to a ninefold increase in voucher redemptions.
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Bloomreach Content helped Deutsche Telekom deliver personalized mobile experiences to over 1. 5 million users. The company needed a flexible,...API-first CMS to manage content for 18 brands across 13 countries. Bloomreach enabled fast go-live in under 6 months and global rollout of role-based workflows. Content managers now have regional access, making content management easier and more efficient. The solution protects user privacy while personalizing content for each device and location.
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Bloomreach Engagement helped VR, Finland's main railway company, boost email open rates by 20%. VR used personalized email marketing to... target customer segments and improve digital engagement. The solution enabled non-technical staff to create campaigns without IT support. VR saw a 30% increase in revenue from customers receiving email communications. The company aims to further enhance customer lifetime value with AI-driven omnichannel marketing.
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Bloomreach Content helped Bosch Power Tools localize digital experiences for millions of users. Bosch needed to create unique, country-level sites... while keeping a global brand. The company used headless commerce to separate backend and frontend systems. This let Bosch build features globally and deliver personalized experiences in every country. Bloomreach Content integrates with SAP Commerce Cloud for seamless operations.
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Bloomreach helped ClickCease by CHEQ cut trial attrition by 18% using AI-powered email automation. The company unified customer data and... automated campaigns with Bloomreach’s Snowflake integration. Loomi AI enabled personalized, behavior-based messaging, boosting engagement. ClickCease saw a 52% increase in open rates and a 23% conversion uplift. The "Spring Offer" campaign achieved a 19% higher click-through rate.
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Bloomreach helped Newcastle United Football Club cut campaign build time by 40%. The club unified fan data and used real-time... automation to personalize communications. Bloomreach enabled smarter segmentation and faster campaign creation. Newcastle United now connects with fans worldwide using targeted, timely messages. The marketing team can focus more on strategy and creativity.
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Allwyn used Bloomreach to unify its marketing campaigns and boost personalization. The company replaced two legacy systems with Loomi AI,... centralizing messaging for multiple teams. Allwyn now manages 11 communication channels, including web, email, and mobile, from one platform. This helped deliver more relevant offers and improved customer engagement. Teams adopted the new system quickly thanks to its simple interface.
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Bloomreach Engagement helped Nordic Leisure Travel Group launch a “Favorite Hotels” wishlist feature. Travelers who used this feature saw a... 4x higher conversion rate and a 10 percentage-point absolute increase in conversion. 30% of users now use the wishlist to save hotels. The solution improved customer identification and enabled smarter segmentation and personalized campaigns. NLTG gained valuable insights into traveler preferences, driving better recommendations and marketing.
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Bloomreach helped Pollard Banknote run real-time loyalty campaigns for lottery players. Using Loomi AI, they launched the X Cash Blitz... Wheel Spin campaign for the Kansas Lottery. Players submitted tickets through the PlayOn app to earn points and unlock bonus rewards. The campaign drove $1.15 million in ticket submissions. Reminder emails saw a 50% click rate, and last-chance emails had a 34% open rate. Pollard Banknote now plans to expand its use of Bloomreach for more personalized player engagement.
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Bloomreach Engagement helped Kiwi. com save 30 hours per week by automating marketing workflows. The platform unified customer data and...enabled real-time, personalized campaigns across email, push notifications, and in-app messaging. Kiwi.com saw an 8% revenue uplift from these targeted campaigns. The solution improved customer loyalty and made marketing more efficient. Kiwi.com now delivers the right message to travelers at the right time.
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Bloomreach Engagement helped Kiwi. com save 30 hours per week by automating marketing workflows. The travel-tech company unified customer data...and personalized communications across email, push, and in-app channels. This led to an 8% revenue uplift from campaigns powered by real-time insights. Kiwi.com now builds stronger customer relationships and drives loyalty with targeted journeys. The platform integrated easily with their existing tech stack.
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Bloomreach helps Living Spaces reach all types of customers. Living Spaces uses Bloomreach for email marketing, SMS, and web campaigns.... The platform lets them personalize messages and automate marketing. Living Spaces can now connect with shoppers in more ways. Bloomreach tools help them grow revenue and improve customer experience.
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Bloomreach Engagement helped PrettyLittleThing personalize reengagement journeys for at-risk customers. The company moved from generic campaigns to tailored messages using... customer data. This approach led to a 133% increase in revenue per mobile push notification. Orders from reengagement campaigns grew by 112%. Conversions from these campaigns rose by 123%. Bloomreach's platform enabled targeted, data-driven marketing that boosted customer loyalty and sales.
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Bloomreach Engagement helped Rapha Racing track 31% more purchase events from Facebook Ads. Rapha faced challenges with rising ad costs... and lost data due to third-party cookie limits. They used Bloomreach to quickly set up Facebook Conversions API in one hour. This let them send more event data to Facebook and see true campaign results. Rapha’s marketing team now tracks conversions easily and gets a clear view of Facebook ad ROI.
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Bloomreach helped UrbanStems unlock new marketing possibilities. UrbanStems used Bloomreach for email marketing, SMS, web personalization, and mobile campaigns. The... platform let them build targeted segments and advanced analytics. UrbanStems delivered consistent experiences across channels. They used AI to optimize campaigns and identify trends. The case shows how UrbanStems improved customer engagement with Bloomreach.
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