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Retail Case Studies and Customer Success Stories with Bloomreach
Veke
- Retail
- Medium
Finland
Bloomreach helped Veke, a leading Finnish online furniture retailer, boost revenue from automated campaigns by 58%. Veke used Loomi AI... to automate marketing, personalize messages, and segment customers based on behavior. Newsletter revenue rose 32% and website traffic increased 84% year-over-year. The platform enabled Veke to recover abandoned carts, reengage dormant customers, and optimize campaigns with A/B testing. Manual workflows were replaced with automation, letting the team scale personalization and drive growth.
Visual Comfort & Co. switched from their old system to Bloomreach. This move opened up new options for their marketing... campaigns. They now have more ways to reach customers. The company can run more creative and flexible campaigns. Bloomreach helps them grow their business online.
Visual Comfort & Co. used Bloomreach’s Loomi AI to improve customer segmentation and marketing. The company moved away from generic... email blasts to targeted campaigns for retail, trade, and wholesale buyers. Loomi AI unified data across email, website, and ads, making attribution and analytics more accurate. Integration with Google Analytics helped track customer journeys and filter out employee data. The flexible platform enabled new projects like offline conversion tracking for in-store sales.
UrbanStems wanted to make its customer experience more personal and seamless. The company used Bloomreach to improve how it connects... with customers. Bloomreach helped UrbanStems become more efficient and strategic. The result was stronger customer loyalty and better engagement. UrbanStems now delivers a smoother shopping journey for its customers.
Bloomreach Engagement helped Unisport boost revenue from email marketing. Unisport used Bloomreach to segment customers and automate campaigns. They saw... a 300% increase in marketing automation revenue in 2020 versus 2019. In 2021, revenue from marketing automation grew by 85% and email marketing revenue rose by 50%. Unisport now sends fewer, more targeted emails and tracks customer behavior for better results.
Bloomreach Engagement helped Unisport boost marketing automation revenue by 300% in 2020 over 2019. In 2021, automation revenue grew another... 85%, and email marketing revenue rose 50%. Unisport used Loomi AI to segment customers and automate personalized emails. The platform integrated with Mailgun and tracked customer behavior for targeted campaigns. Unisport reduced email volume but increased revenue and sender reputation.
Bloomreach Loomi AI helped The Vitamin Shoppe boost add-to-cart rates by 11% on category pages. The retailer wanted to guide... shoppers who browsed, not just those who searched directly. Loomi AI personalized product discovery, making it easier for customers to find what they need. Search revenue per visitor rose by 5.69%. The solution bridged the gap between online and in-store experiences, giving shoppers more confidence to buy.
Bloomreach Engagement helped Terno boost conversions by 27%. Terno, a Central European retailer, used customer data to personalize weekly campaigns.... The solution predicted when shoppers needed to restock and sent reminders with favorite products. Customers received tailored offers and shopping lists. This led to higher sales and stronger loyalty.
TBAuctions uses Bloomreach and Twilio to create personalized ecommerce experiences. The company wanted to improve how it connects with customers... online. With Bloomreach, TBAuctions built better journeys for shoppers. The solution helped them deliver more relevant messages. Customers now get a more tailored shopping experience. This led to stronger engagement and satisfaction.
Bloomreach Discovery helped Sur La Table improve ecommerce search and merchandising. The company wanted to make it easier for customers... to find products and get better recommendations. After switching to Bloomreach, Sur La Table saw a 6.6% increase in add-to-cart rate and a 7.6% rise in average order value from product searches. The team also used AI-powered features to streamline merchandising and track collections. Bloomreach made the website experience better for both customers and employees.
Bloomreach Engagement helped SpokojenýPes. cz launch a personalized email campaign. The campaign used Loomi AI to create unique year-end summaries...for each customer. Over 23,000 Czech customers received the newsletter, leading to 1,431 orders and a 6,230% ROI. In Slovakia, 1,150 customers got emails, resulting in 68 orders and a 349% ROI. The campaign increased loyalty and sales with advanced marketing automation and data-driven personalization.
Bloomreach Engagement helped Sofology set up the Facebook Conversions API in just 60 minutes. Sofology needed to address changes in... Facebook Pixel tracking that threatened ad data quality and budget planning. With Bloomreach, they quickly integrated the API, sending conversion data directly to Facebook without relying on third-party cookies. This gave Sofology full control over their data and improved ad campaign optimization. The process was fast and smooth, with all key events mapped and live within an hour.
Bloomreach helped Sofology create a personalized welcome email campaign using Loomi AI. The campaign used real-time data from both online... and in-store interactions. Sofology saw a 16% conversion rate and a 35% click-through rate from these campaigns. Average order value increased by 7% compared to other email campaigns. The solution let Sofology adapt messages to each customer’s journey automatically.
Bloomreach's Loomi AI helped SmartPak boost search revenue by 15% and increase search conversion rates by 5. 2%. The equine...retailer used AI-powered merchandising to handle rapid product expansion and deliver personalized shopping experiences. Loomi AI managed complex search terms and let merchandisers manually adjust product grids. SmartPak also saw a 2.3% lift in category revenue per visitor. The platform made it easier for customers to find products, supporting SmartPak’s growth and high service standards.
Sideshow used Loomi Marketing Agent from Bloomreach to speed up campaign creation. The team went from weekly manual campaigns to... launching new campaigns in just 15 minutes. Sideshow saw a 2x increase in value per email delivered and generated $10,000 from a single AI-powered campaign. Over 200 post-purchase email scenarios were automated, saving the team many hours. The solution helped Sideshow test new ideas and personalize messages for fans.
Sideshow used Bloomreach and Loomi AI to personalize shopping for collectors. The company unified customer data and built real-time profiles... for each shopper. Automated marketing workflows now save the team 30 hours per week. SMS click-through rates increased by 50%. Search conversions improved by 90%. Sideshow delivers tailored, cross-channel journeys that keep fans engaged.
Bloomreach helped SCONTO turn static furniture images into interactive sales tools. Using Loomi AI, SCONTO added weblayers with product info... to photos, boosting engagement. Email campaigns saw a 17% click-through rate. Interactive weblayers achieved a 25.4% CTR, a 49% increase over email. No coding was needed, making the upgrade fast and easy. SCONTO improved customer engagement and drove more sales online.
Bloomreach Engagement helped Revolution Beauty boost loyalty redemptions by 20%. The company used the platform to launch four new marketing... channels and connect all customer touchpoints. Personalized omnichannel campaigns increased CRM conversion rates by 22%. The solution enabled real-time insights and automated workflows. Revolution Beauty now delivers tailored experiences across every step of the customer journey.
Bloomreach helped Regatta personalize on-site shopping for every customer. Regatta used Loomi AI to tailor search results and category pages... based on real-time shopper behavior. After a 54-day test, Regatta saw a 4.04% increase in revenue per visitor and a 4.82% lift in add-to-cart rates. Average order value rose by 1.14%, and conversion rate improved by 2.78%. Regatta now plans to expand Bloomreach’s AI-powered product discovery to other brands in its group.
Bloomreach helped Proffsmagasinet send 33% fewer emails while doubling their email conversion rate. The company used Loomi AI to segment... customers by purchase behavior and personalize email content. This led to a 65% lower unsubscribe rate and more active customers. Proffsmagasinet also improved SMS engagement by targeting likely responders. Bloomreach Academy supported their team’s learning curve.
Bloomreach Engagement helped PrettyLittleThing boost revenue per mobile push by 133%. The brand used personalized, omnichannel reengagement campaigns to target... customers at risk of churning. These campaigns increased orders by 112% and conversions by 123% through mobile push notifications. PrettyLittleThing tailored messages and timing to each customer, improving loyalty and sales. The solution delivered results within two weeks of launch.
Bloomreach helps Living Spaces personalize shopping for every customer. The platform lets them match products to many different styles. This... makes Living Spaces the ideal place to shop for each person. Bloomreach gives them the tools to do this easily. The result is a more personal shopping experience for everyone.
Patrick Morin used Bloomreach to improve its ecommerce search and merchandising. The company fixed unreliable search, especially for bilingual and... slang queries. After implementing Bloomreach, Patrick Morin saw a 25% increase in search-driven conversions. Revenue from search grew by 10%. Revenue per visitor rose by 8%. Automation reduced manual work for the ecommerce team. Customers found products faster and had fewer frustrations.
Notino used Bloomreach's Loomi AI to personalize marketing across email, SMS, and ads. The company unified customer data to create... single customer views and targeted campaigns. Remarketing campaigns in the UK saw a 63% increase in conversions. During Black Friday, 11% of orders came from SMS. Anti-churn campaigns drove 60% of orders via SMS. Notino improved omnichannel marketing and customer engagement with Bloomreach.
Bloomreach Engagement helped Notino, Europe's largest online cosmetics retailer, boost conversions by 63% in Google Ads remarketing campaigns in the UK. Notino unified customer... data to personalize marketing across email, SMS, mobile push, and web. During Black Friday, 11% of orders came from the new SMS channel. Anti-churn campaigns saw 60% of orders via SMS. Notino now delivers connected, personalized experiences at every customer touchpoint.
Bloomreach Discovery helped N Brown, a top UK retailer, boost revenue per search by up to 59. 73% on its...Simply Be IRE platform. The company used Bloomreach to improve site search and merchandising across nine brands. Implementation time dropped from eight to four weeks per brand. N Brown now uses AI-driven search and A/B testing to show more relevant products. Conversion rates rose by 8.89% for Jacamo and 12.08% for JD Williams.
Bloomreach Engagement helped My Jewellery boost email open rates by 55%. The retailer used a style profile test to collect... zero-party data in a fun, privacy-friendly way. Customers sorted products by preference, then received a personalized style profile. My Jewellery also integrated Pinterest API for Conversions, increasing attributed checkouts by 30% and lowering cost per checkout by 19%. The solution improved customer personalization and marketing results.
Bloomreach Engagement helped My Jewellery boost email open rates by 55% using zero-party data. The retailer launched a style profile... test, letting customers share preferences in a fun, privacy-friendly way. Personalized emails powered by Loomi AI drove higher engagement. Implementing the Pinterest API for Conversions increased matched checkouts by 30% and cut cost per checkout by 19%. My Jewellery now delivers tailored marketing across all touchpoints.
Bloomreach Engagement helped MALL. CZ launch a personalized video campaign for gamers. The campaign used APIs and webhooks to deliver...20,000 custom videos via email. Users who saw the personalized videos bought 701% more products than those who saw non-personalized offers. Email click rates were 11 times higher for the personalized campaign. The campaign also boosted brand awareness and improved MALL.CZ's image.
Living Spaces uses Bloomreach to create personalized experiences for every customer. The brand unifies its marketing campaigns with Bloomreach. This... helps them reach people with different lifestyles. Bloomreach supports real-time, personalized marketing across channels. Living Spaces can now better connect with its diverse audience.
Bloomreach Discovery helped Level Nine Sports boost its online conversion rate by 23%. The retailer used AI-powered search and merchandising... tools to match the in-store experience online. Customers spent 42% more time on site after searching. The company reduced search exits by nearly 30%. Level Nine Sports cleared old inventory faster and improved cash flow.
Rapha used Bloomreach to improve their Facebook ad performance. The digital marketing team gained clearer insights into ad results. Bloomreach... provided responsive support and helped maximize the marketing budget. Rapha values Bloomreach as a trusted partner for digital campaigns.
Bloomreach Engagement helped Kondela boost its conversion rate to 24. 5%. Kondela trained its sales staff to collect customer emails...and send personalized product lists after in-store visits. This new CRM strategy let Kondela run targeted email campaigns, showing customers the products they liked in the store. The approach connected offline and online shopping, making it easy for customers to buy later. Kondela now gathers valuable customer data and uses it for ongoing personalized marketing.
Bloomreach Engagement and Discovery helped Jenson USA boost revenue per visitor by 8. 5%. The online bike retailer used Bloomreach...to segment customers and personalize search results. Jenson USA saw a 26% increase in revenue per visitor on mobile devices. The solution made it easy to set up custom segments and improve the customer journey. The results stayed strong for over eight weeks.
Bloomreach helped Interflora modernize its ecommerce with AI-driven search and merchandising. Interflora added a multilingual search bar, making it easier... for customers to find products in four languages. The new system used AI to personalize recommendations and automate product ranking. During Mother’s Day, Interflora saw 221% revenue growth. Category revenue per visit rose by 17.5%, search bounce rate dropped by 4 points, and search conversion rate increased by 1.1 points. Teams now spend less time on manual updates and more on strategy.
Williams Sonoma used Bloomreach Discovery to improve organic search across five websites. The company wanted to grow traffic and revenue... without losing gains from search. Bloomreach tailored its solution to match customer language with product descriptions. This made it easier for shoppers to find products using their own words. Williams Sonoma saw more website visits and higher revenue after using Bloomreach Discovery.
Torrid used Bloomreach Discovery to improve its website search for plus-size fashion shoppers. The company wanted to build loyalty by... offering a personalized online experience, not just low prices. Bloomreach Discovery helped Torrid analyze visitor behavior and deliver accurate, tailored search results. The solution launched in just six weeks. Torrid saw higher conversion rates and increased trust in its brand.
Bloomreach Engagement helped Oliver Bonas boost email click-through rates by 97%. The retailer used Loomi AI to create a single... customer view and personalize email campaigns. Oliver Bonas unified customer data for targeted marketing and improved customer experiences. In less than a year, the company saw a 762% increase in revenue and a 161% rise in conversion rate. The marketing team praised Bloomreach for fast, impressive results.
Bloomreach Engagement helped Oliver Bonas, a UK lifestyle retailer, boost email click-through rates by 97%. The company unified customer data... for a single customer view, personalizing campaigns across channels. With new segmented email flows and real-time updates, Oliver Bonas saw a 762% increase in revenue and 161% higher conversion rates. Customers could manage preferences through an email center, improving their experience. The solution delivered fast, measurable results within a year.
Bloomreach Engagement helped musicMagpie, a UK online retailer, adapt to a cookieless future. The company faced losing valuable data due... to third-party cookie restrictions, risking poor decisions and higher costs. With Bloomreach, musicMagpie unified its customer data and improved marketing automation. They built better ad audiences, enhanced performance tracking, and managed consent in real time. Server-side tracking gave them full control over ad network data and boosted customer trust.
Hobbycraft used Bloomreach’s Loomi AI to meet a surge in demand during lockdown. The company saw a 29% increase in... searches, reaching 2.4 million. New customers grew to make up 55% of their customer base. Hobbycraft switched off paid media and focused on content, boosting direct and organic traffic. The team used AI-powered marketing automation and personalized search to improve customer experience.
Connox used Bloomreach Engagement to improve its online shopping experience. The company added a heart icon to product pages, letting... users mark favorites. This led to a 95.5% increase in conversions for favorited items. The bounce rate on product pages dropped by 34.4%. The average order value rose by 6.8%. Connox launched the solution in just two days and reduced the workload for its IT team.
Annie Selke used Bloomreach Discovery to improve its online shopping experience. The company saw a 40% increase in revenue from... search and a 34% increase from merchandising. Before Bloomreach, customers often saw irrelevant results and merchandisers had little control. With Bloomreach, shoppers now get relevant product suggestions as they type. The new system helps customers find what they want faster and makes the buying process smooth.
Bloomreach helped Annie Selke improve its online shopping experience. The company used Loomi AI for site search and merchandising. Customers... now see more relevant products when searching. Annie Selke saw a 40% increase in revenue from search and a 34% lift from merchandising. The process for managing products became easier for the team. The buying journey is now seamless and personalized for shoppers.
Bloomreach’s Autosegments helped HMV, a British music and entertainment retailer, optimize its Google Ads PMAX campaigns. Using Loomi AI, HMV... created AI-powered customer segments and improved ad targeting. The result was a 14% increase in campaign revenue, a 34% rise in impressions, and a 425% jump in landing page views week over week. Autosegments automated the process, saving time and uncovering high-value audiences. HMV now targets customers more effectively and boosts conversions with less manual effort.
GrandVision used Bloomreach Commerce Experience Cloud and commercetools to improve its digital shopping experience. The company wanted to give each... of its 30+ brands a unique online identity while keeping backend systems unified. Bloomreach Content helped GrandVision make online shopping easy and consistent with its in-store experience. The new platform lets marketing teams create brand experiences without heavy IT support. GrandVision now delivers a strong digital journey for customers in over 44 countries.
Bloomreach helped Global Industrial deliver twelve times more training content to customers each month. The company used Bloomreach Discovery and... Content to build a knowledge center with AI-powered recommendations. This center now serves 25 customer segments with tailored information. Global Industrial integrated the knowledge center into its ecommerce site, improving customer experience and loyalty. The solution positioned Global Industrial as a trusted partner for customer success.
Bloomreach Engagement helped eve Sleep launch personalized marketing in just three weeks. After being acquired by Bensons for Beds, eve... Sleep needed to quickly use its customer data for targeted campaigns. The team integrated Bloomreach’s Loomi AI with Shopify to automate email and push notifications. This fast setup enabled eve Sleep to start generating revenue from personalized campaigns almost immediately. The process was smooth, with strong cooperation between Bloomreach, Voxwise, and Bensons for Beds.
Bloomreach Engagement helped DFS, a leading UK furniture retailer, boost revenue by 3. 9%. DFS used automated welcome email series...tailored to customer interests and product data. The emails delivered personalized content based on what customers wanted, like bedroom furniture guides. This approach led to a 4.2% increase in conversion rate. DFS now sends relevant, educational emails that match each shopper's needs.
Apparel & Fashion Case Studies and Customer Success Stories with Bloomreach
United Fashion Group
- Apparel & Fashion
- Medium
Bloomreach Engagement with Loomi AI helped United Fashion Group's Topankovo brand boost conversions. Topankovo used gamified, AI-powered weblayers for contextual... personalization. 20.4% of targeted customers engaged with the scratch card banner. Of those, 43.75% converted within 48 hours, with an average order value of €57.30. The solution turned browsers into buyers and improved on-site engagement.
Bloomreach Engagement helped recolution, a German fashion brand, welcome new customers with a GDPR-compliant onboarding journey. A web banner offered... a 10% discount for newsletter sign-ups, followed by a double opt-in process. The campaign achieved a 67% open rate and 23% conversion rate. 42% of sales over two months were attributed to this campaign. The process built customer loyalty and introduced the brand's values to new buyers.
Bloomreach helped Rapha Racing track 31% more purchases from Facebook Ads. Rapha faced rising ad costs and lost data quality... due to third-party cookie restrictions. With Bloomreach's Facebook Conversions API, Rapha quickly restored accurate conversion tracking. The setup took less than an hour. Rapha's marketing team gained a clear view of campaign ROI and engagement. This led to better decisions on ad spend and improved marketing results.
Bloomreach helped Nasty Gal boost on-site engagement with Loomi AI. The team used personalized weblayers to offer new shoppers 15%... off and give returning customers a voucher wallet. In two months, the new customer weblayer reached 1.5 million people and increased conversions by 5%. The customer wallet weblayer drove a 17% rise in conversions. These results improved first-time purchases and customer lifetime value.
Bloomreach Engagement helped Missguided fix its email list after GDPR changes hurt their deliverability. Missguided used Bloomreach to filter out... inactive subscribers and focus on engaged customers. This led to a 3% higher click-through rate and a 20.9% higher open rate on test emails. They sent 50% fewer emails but kept most of their email-driven revenue. Missguided avoided spam traps and ISP blocks, improving their email marketing results.
Missguided used Bloomreach's Loomi AI to fix its email marketing after GDPR hurt its mailing list. The company switched from... sending emails to everyone to targeting only engaged customers. This change led to a 3% higher open rate and a 0.5% higher click-through rate. Missguided sent 50% fewer emails but kept most of its email revenue. The new approach helped avoid spam traps and ISP blocks, making email marketing more effective.
Lovall used Bloomreach's Loomi AI to automate and personalize its marketing. The brand saw CRM revenue rise by 50.85% year... over year. Automation flow revenue jumped 310.5% with plug-and-play campaigns. Abandoned cart conversions increased by 30.26%. Lovall's team now saves 10 hours per week thanks to automation. Bloomreach's Shopify integration made setup fast and easy.
Bloomreach helped Isadore cut ecommerce returns by 29% using Loomi AI. Isadore used on-site weblayers to guide shoppers on sizing... and connect them to support. Over 69% of customers removed extra items after seeing the prompt. Isadore also used AI-powered email campaigns to promote eco-friendly products. The company continues to invest in sustainable commerce initiatives.
Bloomreach Engagement helped Isadore boost email marketing revenue by 50% and increase conversion rates by 45%. The company used Bloomreach... to personalize email content and optimize send times, sending fewer but more targeted emails. Isadore also reduced product returns by 29% with a size advisor web layer at checkout. The solution enabled real-time customer data collection and segmentation, improving customer experience and supporting sustainability goals. Isadore credits Bloomreach's academy and support team for their success.
Bloomreach helped Torrid personalize its online shopping experience using Loomi AI. Torrid wanted to build brand loyalty by making it... easy for customers to find the right products. With Bloomreach, Torrid used AI-driven site search to show more accurate and relevant results. The solution was implemented in just six weeks. Torrid now guides shoppers to the right products and sees a strong return on investment.
Bloomreach Engagement helped River Island boost revenue per email by 30. 9%. The team used A/B testing and frequency management...to send the right number of emails to each customer. Open rates increased by 26% and unsubscribe rates dropped by 12.8%. River Island segmented audiences and prioritized campaigns for better results. The solution improved both customer engagement and brand trust.
Bloomreach helped River Island improve its email marketing results. The company used Loomi AI and A/B testing to optimize email... frequency and segmentation. River Island saw a 30.9% increase in revenue per email and a 26% rise in open rates. Unsubscribe rates dropped by 12.8%. The solution focused on sending the right number of emails to engaged customers.
Havaianas moved its email marketing from Salesforce Marketing Cloud to Bloomreach. The company wanted more control and flexibility for its... North American ecommerce business. With Scalero's help, Havaianas migrated its email program, improved deliverability, and set up eight new lifecycle marketing scenarios. The migration simplified complex workflows and boosted sender reputation. Havaianas now uses Bloomreach and Shopify to power its email and ecommerce operations.
FitFlop migrated its email marketing and automation to Bloomreach Engagement. The company saw a 10% increase in inbox placement rate... and sent 15 million more emails. FitFlop used Bloomreach to segment audiences by purchase, site behavior, and email engagement. The platform helped FitFlop create unique customer journeys and boost brand loyalty. FitFlop now runs real-time marketing campaigns from one place.
Manufacturing Case Studies and Customer Success Stories with Bloomreach
STAUFF
- Manufacturing
- Large
Werdohl, Germany
Bloomreach CMS helped STAUFF, a global manufacturer, transform its digital experience. STAUFF needed to connect its offline and online buying... journeys for B2B customers. The company used Bloomreach, Spryker, and diva-e to launch a new ecommerce site. STAUFF saw a 120% increase in website users and a 40% rise in orders year-over-year. The new platform improved user experience and supported global expansion.
Bloomreach Content helped STAUFF, a global manufacturer of pipe components, transform its digital business. STAUFF launched a new ecommerce website... using a headless CMS approach with Bloomreach, Spryker, and diva-e. The company saw a 120% increase in website users and 50% more registrations year-over-year. Orders rose by 40% and order inquiries by 35%. STAUFF also achieved 60% more organic search results and doubled its page views.
Kyocera SENCO used Bloomreach and SQLI to boost its digital experience. The company saw a 59% increase in online sessions... and a 36% drop in session bounces. Sessions also lasted 9% longer. Kyocera SENCO improved its brand awareness and digital presence across 15 European countries. The new platform made it easy to manage product information and reach more customers online.
Goodman Manufacturing
- Manufacturing
- Very Large
Houston, USA
Bloomreach Discovery helped Goodman Manufacturing improve product search and boost conversions. The company needed a digital solution to support three... brands and meet new B2B buyer expectations. With headless commerce, Goodman delivered personalized journeys and relevant product recommendations. Analytics from the ecommerce platform gave new insights into customer behavior. The flexible architecture increased customer engagement and future-proofed their digital strategy.
Bloomreach Content helped HellermannTyton personalize customer experiences across 39 countries. The company replaced its old CMS to support a new... digital strategy and built a global website, intranet, and customer portal. Personalization features like MyHellermannTyton, favorites, and hardware registration improved user engagement. After launch, HellermannTyton saw steady growth in sessions, visitors, searches, and conversions. Content management became easier, saving time for team members.
Bloomreach Content helped HellermannTyton, a global manufacturer, build a personalized website for its customers. The company replaced its old CMS... to support a new digital strategy focused on content personalization. With Bloomreach, HellermannTyton launched a responsive site, a global intranet, and a personalized customer area. The new system led to more sessions, visitors, search requests, and conversions. Content can now be easily managed in multiple languages, saving time for the team.
Consumer Goods Case Studies and Customer Success Stories with Bloomreach
Miele
- Consumer Goods
- Large
Gütersloh, Germany
Miele uses Bloomreach to automate marketing processes. The company creates personalized campaigns for each customer. Automation helps Miele meet customer... needs faster. Bloomreach supports real-time, targeted communication. Miele improves customer engagement with these tools. The brand streamlines its marketing with automation.
Bloomreach Engagement helped Mayborn Group launch its first SMS marketing campaign for Black Friday. The company split its audience to... test SMS alongside email, offering free shipping. Consumers who received both SMS and email saw a 126.9% higher conversion rate than those who got only email. The campaign achieved a 9.8% conversion rate and a 7,433% ROI. This shows the power of omnichannel marketing and direct messaging for driving sales and loyalty.
Bloomreach Content helped Bosch Power Tools localize digital experiences for users in many countries. Bosch needed to deliver personalized websites... for millions, tailored by country and language. Using headless commerce, Bosch replaced its frontend system without downtime. The new system lets Bosch launch features globally and offer highly personalized experiences in every region. Integration with SAP Commerce Cloud supports fast development and better customer engagement.
Bloomreach Engagement and Discovery helped Hornby Hobbies boost email campaign revenue by 34% in four months. The company wanted to... personalize its online experience and grow direct sales. Bloomreach enabled real-time customer data access and advanced segmentation. Hornby Hobbies improved website search and product recommendations. After two months, conversion rates increased by 10%.
Hornby Hobbies used Bloomreach’s Loomi AI to boost digital sales. In four months, email campaign revenue rose by 34%. The... company cut analytics design time by 70% with Bloomreach’s analytics agent. Conversion rates increased 10% in two months after improving site search. Hornby Hobbies now delivers a more personal online experience for hobby customers.
Entertainment Case Studies and Customer Success Stories with Bloomreach
Sazka
- Entertainment
- Large
Prague, Czech Republic
Sazka wanted to improve personalization for its marketing. The company used Bloomreach to centralize all campaigns on one platform. This... helped Sazka run successful omnichannel marketing. The solution made it easier to manage and personalize messages across channels. Sazka streamlined its marketing with Bloomreach.
Bloomreach Engagement helped Mansion Group double its personalized customer journeys and speed up campaign creation by 8x. The online casino... unified its customer data and automated marketing, replacing manual processes and multiple tools. Mansion Group now personalizes messages across email, SMS, and web, improving customer experience and retention. The marketing team builds reports and dashboards easily, using customer insights to guide future campaigns. Bloomreach's all-in-one solution made integration simple and boosted efficiency.
Bloomreach Engagement helped WildTangent boost voucher code redemptions from 5% to 47%. WildTangent ran a "Six Free Games" campaign, giving... users free access to six games. They used Bloomreach Engagement for email campaigns, voucher management, and on-site messaging. The platform enabled easy distribution of unique codes and streamlined campaign setup. This led to a ninefold increase in voucher redemptions for the gaming company.
Bloomreach Content helped Cedar Fair create 11 unique park websites in just four months. The team also built 8 mobile... apps connected to CRM and beacons for a seamless guest experience. Cedar Fair used A/B testing to improve their digital presence and match the quality of their in-park experience. The solution enabled personalized messaging and unified customer profiles. Cedar Fair now delivers a more immersive and connected online journey for millions of visitors each year.
Hospitality Case Studies and Customer Success Stories with Bloomreach
TeamSport
- Hospitality
- Medium
Farnham, UK
TeamSport used Bloomreach's Loomi AI to improve its email marketing. Before, TeamSport sent only two monthly emails and 10 triggered... campaigns. With Loomi AI, it now sends over 50 email campaigns each month. The platform unified TeamSport’s customer data and made it easy to create targeted, data-driven campaigns. TeamSport saw a 135% increase in last-click attribution from email campaigns. The company can now quickly analyze campaign results and optimize its marketing.
Bloomreach and Voxwise helped Tatry Mountain Resorts use customer data to boost engagement. TMR tracked ski liftgate entries and used... Loomi AI to deliver personalized ski statistics. Customers earned rewards and badges for skiing more kilometers and weekends. Personalized messages motivated skiers to visit more often. TMR saw a 28% increase in ski days per season among influenced customers. This led to more hotel stays, ski passes, and restaurant visits.
Tatry Mountain Resorts used Bloomreach Engagement and Voxwise to boost customer loyalty. They tracked ski lift data to personalize ski... statistics for Gopass card users. Customers received tailored messages about their progress and could earn badges for reaching milestones. This motivated more visits and higher engagement. The result was a 28% increase in ski days per season among targeted customers.
Telecommunications Case Studies and Customer Success Stories with Bloomreach
O2 Slovakia
- Telecommunications
- Large
Bratislava, Slovakia
O2 Slovakia used Bloomreach's Loomi AI to improve their Facebook and Google ad audiences. They wanted to reach the right... users with better targeting. Loomi AI helped them build more accurate lookalike audiences using first-party data. This led to a 60% lower cost per page visit on Facebook ads. Google ads saw a 37% drop in cost per conversion for responsive ads and 25% for discovery ads. O2 Slovakia now relies on Loomi AI for smarter ad campaigns.
Bloomreach helped Loopia Group boost workflow efficiency by 50%. The company unified all marketing tools with Loomi AI, ending the... need for multiple platforms. Campaign launches became 30% faster. Manual work dropped as email campaigns and customer interactions were automated. Real-time, personalized communication improved customer engagement. Loopia Group quickly saw value and scaled automation within weeks.
Deutsche Telekom
- Telecommunications
- Very Large
Bonn, Germany
Bloomreach Content helped Deutsche Telekom launch a personalized mobile experience for over 1 million smartphones. The company replaced a complex... custom CMS with a flexible, headless setup. Content managers now see only region-relevant content, making workflows faster and safer. The project went live in just 6 months with a small team. Deutsche Telekom can now deliver dynamic, localized content to users across 13 countries and 18 brands.
Bloomreach Engagement helped HP Tronic boost new customer conversions. The company used personalized weblayers to show welcome banners and offer... instant €20 vouchers. In just one month, conversion rates for new customers rose by 136% in Czechia and 133% in Slovakia. HP Tronic did not need extra backend work to launch the campaign. The solution made a strong first impression and gained loyal customers.
Bloomreach Engagement helped HP Tronic boost new customer conversions. The company used Loomi AI and weblayers to show personalized vouchers... to first-time website visitors. In the Czech Republic, conversion rates rose by 136% for new customers. In Slovakia, the increase was 133%. HP Tronic attracted more loyal customers with this approach.
Bloomreach Engagement helped Fairphone boost revenue by 33. 5% with a 19-day retention campaign. Fairphone used targeted email and push...notifications to offer 20% off spare parts and accessories. The campaign reassured existing users and encouraged newsletter sign-ups. A sticky banner on product pages drove 72% of sign-ups. The newsletter funnel achieved a 31.7% conversion rate and a 9.72% opt-in rate. Fairphone 4 owners led purchases, mainly buying batteries.
Wholesale Case Studies and Customer Success Stories with Bloomreach
Sonepar
- Wholesale
- Very Large
Paris, France
Sonepar used Bloomreach Discovery to unify search and product discovery across its global brands. The company wanted to improve customer... experience and increase digital sales. Sonepar replaced multiple search solutions with one AI-powered platform. This helped standardize technology and create a seamless omnichannel experience. Each business unit can now manage its own customer journeys using a central dashboard. Bloomreach is key to Sonepar’s digital transformation and future growth.
Sonepar used Bloomreach's Loomi AI to unify search and product discovery across its 100 brands in 40 countries. The company wanted... to improve its digital customer experience and increase digital market share. Sonepar replaced multiple search solutions with one platform to support its digital transformation. Loomi AI enabled each brand to manage its own experience and gain insights for better decisions. Sonepar is rolling out Loomi AI globally to support its omnichannel strategy.
HD Supply used Bloomreach Discovery to improve its ecommerce search. The company wanted customers to find products faster and add... them to the cart more easily. Bloomreach Discovery let shoppers add items directly from the search bar. This led to a 16% increase in revenue from search and a 4% higher add-to-cart rate. The ecommerce team can now make website changes quickly and use strong personalization features.
Financial Services Case Studies and Customer Success Stories with Bloomreach
Raisin
- Financial Services
- Medium
Berlin, Germany
Bloomreach Engagement helped Raisin boost conversion rates by 18%. Raisin used the platform to send real-time, personalized alerts about interest... rate increases. Customers received notifications when deposit rates improved on products they viewed. This made it easier for users to find the best financial products. The solution was implemented in just one month with Vecton. Raisin now delivers more relevant offers and tracks results with a detailed dashboard.
Mokka used Bloomreach Engagement to replace outdated legacy systems. The company unified customer data and automated marketing with one platform.... Mokka saw a 72% higher message open rate and a 58% increase in first purchase conversions. Full integration took just 30 days. The solution improved customer retention and reduced manual work.
Food & Beverages Case Studies and Customer Success Stories with Bloomreach
New York Pizza
- Food & Beverages
- Large
Amsterdam, Netherlands
Bloomreach helped New York Pizza boost email click-through rates by 30% using Loomi AI. The company unified its app, website,... and email for cross-channel personalization. Marketers now create campaigns without IT help, saving hours each week. Personalized offers and send times increased customer engagement and repeat orders. Over 300 stores now run unique promotions from a single workflow. Consent capture rates also improved with time-limited prompts.
Bloomreach Engagement helped BrewDog boost revenue by 13. 8% with personalized email campaigns. BrewDog split 80,000 customers into two groups,...sending one group personalized emails based on web activity, recent purchases, and investor status. The personalized group saw 15.6% more clicks and an 11.5% higher conversion rate. BrewDog chose Bloomreach after their previous marketing automation tool fell short. The new platform enabled large-scale, data-driven personalization for BrewDog's global audience.
RoadLords
- Transportation/Trucking/Railroad
- Small
RoadLords used Bloomreach's Loomi AI to boost mobile user engagement. The truck navigation app wanted to increase in-app activity and... user-generated content. They used AI-powered in-app messages to prompt users to join a net promoter score campaign. This approach made it easy to collect feedback without developer help. As a result, 11% of users engaged with the NPS campaign.
RoadLords
- Transportation/Trucking/Railroad
- Small
Bloomreach Engagement helped RoadLords boost mobile user engagement. RoadLords used in-app messaging to reach active users and collect feedback. 11%... of users participated in an NPS campaign through these messages. The team could analyze survey responses without developer help. This improved their understanding of user needs and areas for improvement.
Restaurants Case Studies and Customer Success Stories with Bloomreach
Popeyes UK
- Restaurants
- Medium
London, UK
Bloomreach Engagement helped Popeyes UK connect offline restaurant data with its online loyalty program. Popeyes UK used Bloomreach to track... 20% of in-restaurant purchases and link them to customer profiles. The new loyalty program, 'Winner, Winner, Chicken Spinner,' increased the chance of repeat visits by 3x within 30 days. Over 300,000 rewards were given to loyal customers since July 2023. Bloomreach's live chat support and easy integration made the rollout smooth for Popeyes UK.
Insurance Case Studies and Customer Success Stories with Bloomreach
Topdanmark
- Insurance
- Large
Ballerup, Denmark
Bloomreach Content helped Topdanmark, Denmark's second largest insurance company, migrate 500 URLs in just 13 sprints. The new CMS lets... marketers add variables and publish content instantly across brands. Before, updates required copying content four times. Now, one update goes live everywhere. Topdanmark can quickly test and launch new customer features, like add-on insurance offers. The platform supports future digital strategies and cross-channel experiences.
LoopiaGroup
- Information Technology And Services
- Medium
Västerås, Sweden
LoopiaGroup used Bloomreach to manage all their marketing campaigns in one place. They automated campaign processes with Bloomreach. This helped... them optimize their marketing. The company improved efficiency by using a central solution. LoopiaGroup now runs campaigns faster and with less manual work. Bloomreach made their marketing easier and more effective.
Other Industry Case Studies and Success Stories with Bloomreach
Kiwi.com
- Travel & Transportation
- Medium
Brno, Czech Republic
Bloomreach Engagement helped Kiwi. com increase monthly bookings via push notifications by 1,131%. Kiwi.com, a global online travel booking platform,...improved its customer data quality and backend tracking. The team consolidated all tracking data into one system and used Bloomreach Engagement as the main recipient. This led to better communication with customers and a dramatic rise in bookings. The project focused on data consistency and customer engagement.