Real-World Case Studies and Customer Success Stories with Bloomreach

Bloomreach helped MandM, a leading online fashion retailer, unify customer data and personalize the on-site experience. MandM used Loomi AI... for email marketing, web personalization, and analytics. Personalized banners drove an 83.7% uplift in click rate. Dynamic content increased cart updates by 75%. Purchase conversion rose 66% when banners matched user behavior. Personalized pop-ups and filter buttons boosted revenue per visit by 2.6% and conversion rates by 5%.
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Bloomreach Discovery helped N Brown, a top UK clothing and footwear retailer, improve search results across its nine brands. N Brown used... to spend a lot of time creating manual rules for search. With Bloomreach Discovery, they switched to an AI-powered search engine. The rollout was done brand by brand, cutting implementation time from eight weeks to four. Revenue per search user increased by 59.73% for Simply Be IRE, 20.16% for Simply Be, and 6.34% for Jacamo.
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Bloomreach Engagement helped World of Books Group boost ecommerce results fast. The company used easy-access discount code banners and Plug... & Play use cases to drive a 35% conversion rate in the first month. Returning customers grew 96% month-over-month, and new customers increased 142% month-over-month. Bloomreach Academy enabled the team to use advanced marketing automation, customer segmentation, and A/B testing. World of Books Group now personalizes app marketing and triggers relevant communications for higher conversions.
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Bloomreach Engagement helped Goossens connect offline sales to Google Ads. The company automated offline conversion imports, improving ad targeting and... tracking. Goossens saw a 49.48% increase in omnichannel margin and a 3.22% decrease in costs. The integration enabled better customer identification and attribution. This led to more effective marketing spend and higher profitability.
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Bloomreach Engagement helped Artfinder boost its email open rate by 17% among non-Apple iOS users. Artfinder faced challenges from Apple... Mail privacy changes that affected email targeting and tracking. The solution used advanced segmentation and unified customer data in one platform. Artfinder also saw an 18% increase in email revenue month-over-month. Personalized product recommendations improved engagement and sales.
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Bloomreach Discovery helped Sur La Table boost ecommerce results. The company needed a product discovery solution that worked with Salesforce... Commerce Cloud and replaced manual search tools. Bloomreach delivered AI-driven site search, merchandising, and recommendations. Sur La Table saw an 11.5% increase in category average order value, a 7.6% rise in search average order value, and a 6.6% lift in search add-to-cart rate. The solution improved search relevance and made operations simpler.
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Bloomreach Engagement helped Vitkac boost online sales. Vitkac used AI-powered product recommendations to improve website navigation and user experience. In... just 11 days, conversion rates rose by 9.3%. After five months, conversion rates increased by 23.2%. Vitkac saw a 585% ROI in six months. The platform matched real-time customer intent with personalized offers.
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Bloomreach Engagement helped Adlibris, the largest online book retailer in the Nordics, create personalized omnichannel campaigns. Adlibris used real-time data... and an algorithmic model to target customers for new book releases. The solution automated campaign delivery across email, ads, and web, saving 40% of campaign launch time. Email open rates reached 60%, and campaigns achieved a 200% average ROI. Adlibris improved customer engagement and campaign efficiency with Bloomreach's marketing automation and omnichannel orchestration.
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Bloomreach Engagement helped Bensons for Beds boost ecommerce sales by 41% year-over-year. The retailer used Bloomreach to personalize email marketing... and customer journeys. They integrated offline and online data for better insights and targeted campaigns. Like-for-like sales rose 7% in Q4 2022. Bensons for Beds now delivers more relevant marketing and sees higher customer satisfaction.
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Bloomreach Discovery helped Jenson USA boost revenue per visitor by 8. 5%. The company used AI-powered search and segmentation to...personalize results for different types of cyclists. Mobile users saw a 26% increase in revenue per visitor. The solution improved average order value and customer experience. Jenson USA now delivers tailored product recommendations and smarter ecommerce search.
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Bloomreach Discovery helped N Brown, a top UK clothing and footwear retailer, boost revenue per search user by 59. 73% on the...Simply Be IRE site. The company rolled out Bloomreach Discovery across nine brands, reducing implementation time from eight to four weeks. N Brown used AI-powered search and A/B testing to improve product relevancy and customer experience. Jacamo saw an 8.89% increase in search user conversion rate, while JD Williams achieved a 12.08% increase. The solution enabled N Brown to capture new online behaviors and optimize merchandising.
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Bloomreach Engagement helped Terno boost conversion rates by 27%. Terno used personalized email marketing and the "empty fridge" scenario to... remind customers to restock groceries. The solution used customer data to create tailored campaigns and shopping lists. This led to higher customer retention and more revenue. Terno now delivers a better, more personal shopping experience online.
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Bloomreach Discovery helped Jumbo Supermarkten boost revenue per visitor by 8. 4% for fresh produce searches. The supermarket chain improved...conversion rate by 6% for yogurt and increased add-to-cart rate by 4.7% for cheese. Jumbo needed a scalable, AI-driven search and merchandising solution to support rapid growth and digital expansion. Bloomreach Discovery and Loomi AI delivered fast, accurate, and personalized ecommerce search results, reducing manual work and improving customer experience.
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Bloomreach Clarity helped TFG boost its online conversion rate by 35. 2%. TFG used Bloomreach Clarity, an AI conversational agent,...on its Bash ecommerce platform. The solution gave customers personalized recommendations and product information. Customers who interacted with Bloomreach Clarity saw a 39.8% increase in revenue per visit and a 28.1% drop in exit rate during Black Friday. TFG wanted to use conversational AI to improve customer experience without being intrusive.
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Bloomreach Engagement helped 11teamsports launch a loyalty program across 23 countries. The platform automated points calculation and enabled personalized member... communications. Members saw a 35% higher average order value compared to guests. 87% of members made a purchase in their first year. Member retention rate was 4% higher than guests. The solution supported multi-country rollout and advanced behavioral segmentation.
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Bloomreach Engagement helped ASKO - NÁBYTEK boost revenue by 200% in 16 months. The retailer unified customer data and personalized... communications across channels. They collected 3 times more new contacts and generated €5.5M in revenue. Email sends dropped by 50% while revenue from newsletters rose by 200%. The solution improved lead acquisition and cross-channel marketing.
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Bloomreach Engagement helped Be Lenka, a European footwear brand, boost revenue by €2. 5M with a zero-party data weblayer campaign....The brand saw a 160% increase in daily subscribers after using Bloomreach's email marketing and web personalization tools. Integration was smooth despite Be Lenka's custom web solution. The team now runs faster, more personalized campaigns using Loomi AI. Be Lenka's marketing execution improved with Bloomreach's support and easy-to-use platform.
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Bloomreach Engagement and Shopify helped Bluebell Group boost ecommerce sales. Abandoned cart automation drove 2% of total ecommerce sales. Gifting... campaigns generated 5.5% of total ecommerce revenue. Electronic Direct Mail (EDM) contributed 12-15% of ecommerce sales. Bluebell Group unified customer data, enabled real-time personalization, and reduced IT reliance. Teams now launch targeted campaigns and access analytics quickly.
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Bloomreach Engagement helped Crafter’s Companion streamline email marketing in just 27 days. The brand needed better personalization, flexible workflows, and... stronger data. With Bloomreach and Voxwise, they achieved a 99.94% email delivery rate and a 39.51% open rate during IP warmup. The solution enabled fast data integration, detailed customer profiles, and scalable personalization. Crafter’s Companion now runs smarter, more targeted campaigns for its loyal crafting community.
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Bloomreach's GenAI-powered autonomous search helped Hobbycraft improve ecommerce search and merchandising. Conditional Slot Merchandising let the team control product placement... by rules, not manual updates. In the "paint" category, average order value rose by 21% and revenue per visitor increased by 7.3%. The "stickers" category saw a 6.4% lift in average order value. Hobbycraft reduced manual work and improved customer experience with AI-driven site search.
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Bloomreach Affinity helped Sideshow launch campaigns in under 15 minutes. The marketing team used AI-powered automation to speed up campaign... creation and boost efficiency. Sideshow saw a 2x increase in value per email delivered. 13.9% of email revenue came from Affinity, including $10,000 from one campaign. The platform made it easy to run fast, relevant campaigns for a global audience.
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Bloomreach Clarity helped TFG boost online conversion rate by 35. 2%. TFG used the AI conversational agent on its Bash...ecommerce platform. The solution gave personalized recommendations and product information. Revenue per visit increased by 39.8% and exit rate dropped by 28.1% during Black Friday. TFG found the tool easy to implement and saw fast improvements in AI performance. The results show strong impact for retail ecommerce.
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Bloomreach Engagement and HyperFinity helped Toolstation use AI-powered customer segmentation to boost revenue. Toolstation moved from generic marketing to thousands... of personalized variants across email, SMS, web, and mobile. The solution gave deep customer insights and enabled targeted campaigns for different segments like tradespeople and DIYers. Toolstation identified significant new revenue opportunities and set up real-time performance tracking for ongoing marketing optimization.
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Bloomreach Engagement and Bloomreach Content helped Woolworths launch MILKRUN Powered by Metro, delivering groceries in under 60 minutes. Woolworths used Bloomreach... to send 200,000 personalized messages in the first three months. The solution enabled real-time customer insights, content management, and seamless omnichannel experiences. MILKRUN reached 185 suburbs within three months, improving customer engagement and delivery speed.
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Bloomreach Engagement helped Isadore boost email marketing revenue by 50% in H2 2022 versus H2 2021. The apparel brand used... AI-powered personalization and real-time customer data to improve email targeting and on-site experiences. A/B testing of product recommendations led to a 140% higher conversion rate within 90 days. Strategic weblayers reduced potential returns by 29%. Isadore saw better customer engagement and fewer returns with Bloomreach Engagement.
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Bloomreach Engagement helped Missguided fix its email deliverability after GDPR hurt its mailing list. Missguided used Bloomreach to filter out... inactive subscribers and focus on engaged customers. This led to a 3% higher open rate and a 0.5% higher click-through rate for targeted emails. 92% of email revenue came from just 50% of emails sent. Missguided avoided spam traps and ISP blocks, keeping revenue steady while sending fewer emails.
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Bloomreach Engagement helped PrettyLittleThing boost revenue per mobile push by 133%. The fashion retailer used AI-driven personalization to send timely,... relevant messages to each shopper. The solution increased orders from mobile push by 112% and conversions by 123%. Personalized reengagement journeys replaced static campaigns. The brand also saw a 30% rise in revenue per email in just two weeks.
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Bloomreach Engagement helped River Island boost revenue per email by 30. 9%. The fashion retailer used A/B testing and smart...frequency management to improve email open rates by 26% and cut unsubscribe rates by 12.8%. River Island segmented audiences and prioritized campaigns to send the right amount of emails. The solution led to better inbox placement and higher customer engagement. These changes increased orders per email by 30.7% while reducing send volume by 22.5%.
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Bloomreach Engagement helped boohooMAN boost SMS marketing ROI up to 25x. Before, their SMS campaigns were not targeted and only... got up to 2x ROI. With Bloomreach, boohooMAN used customer data to send personalized, segmented SMS. They made SMS a key part of their omnichannel strategy. Campaigns are now easy to launch and drive much better results. The platform turned SMS from a challenge into a high-performing channel.
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Bloomreach Engagement helped Desigual cut campaign creation time by 75%. A three-person team now runs over 80 personalized campaigns in... 72 countries. The platform unifies customer data and automates email marketing, making it easy to personalize messages by language, product, and customer preferences. Desigual uses dynamic email templates and a single customer view to boost efficiency. The brand plans to expand into SMS, web personalization, and WhatsApp marketing.
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Bloomreach Engagement helped Ana Luisa double member credit redemptions. The jewelry brand used dynamic content blocks in personalized email campaigns.... These blocks reminded AL Luxe members about their store credits. Ana Luisa saw a 2x increase in credit redemptions after using this strategy. The solution used AI-powered orchestration and integrated with Shopify. Personalized emails kept membership perks top of mind and boosted engagement.
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Bloomreach Engagement helped FitFlop improve email marketing. After switching platforms, FitFlop saw a 10% increase in inbox placement and delivered... 15 million more emails. The company used advanced segmentation and a single customer view to target shoppers. FitFlop now builds real-time campaigns and personalizes customer journeys. The migration was smooth, with no disruption to email communications.
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Bloomreach Engagement helped Rapha Racing see 31% more purchase events in Facebook Ads Manager. Rapha faced rising ad costs and... data loss from third-party cookie limits. They used Bloomreach's Facebook Conversions API, implementing it in just one hour. This gave Rapha a clear view of ad performance and improved marketing ROI. The team now tracks conversions more accurately and makes better media spend decisions.
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Bloomreach Engagement helped Thirdlove deliver real-time personalized shopping experiences to 3. 5 million customers. The brand used segmentation based on...fit data, quizzes, and purchase history. This approach generated $256,000 in incremental revenue in a few months. Thirdlove created five unique customer archetypes using Bloomreach's marketing automation and analytics tools. Real-time updates ensured every customer touchpoint was relevant and current. The solution improved customer engagement and revenue for this apparel and fashion brand.
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Bloomreach campaign agents helped Revolution Beauty boost revenue per email by 5x. Over 5% of total email revenue now comes... from new AI-driven campaigns. The team used Loomi AI to automate campaign creation, audience targeting, and email execution. This let them launch and test campaigns in minutes, not weeks. The marketing team now focuses on creativity instead of manual work.
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Burton used Bloomreach Discovery and Loomi AI to improve its ecommerce site. The company faced problems with irrelevant search results,... limited merchandising control, and heavy IT reliance. Bloomreach Discovery gave Burton better search features, more control, and easier personalization. Search now drives 10 percentage points more revenue than its share of visits. Category pages contribute 21 percentage points more revenue. The conversion rate is 3.5 percentage points higher than the site average.
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Bloomreach Engagement helped bimago boost subscription conversions by 44% using AI-based contextual personalization. The company replaced standard A/B testing with... machine learning to show each visitor a personalized website banner. This approach used customer history and session data to pick the best variant for every user. As a result, more customers saw banners they liked, leading to higher engagement and better experiences. Bimago improved its digital marketing with advanced ecommerce analytics and web personalization tools.
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Bloomreach Engagement helped Yves Rocher boost personalization for ecommerce. The brand used real-time product recommendations to target both new and... returning customers. Yves Rocher saw a 17.5x increase in clicks on recommended items within one minute. The purchase rate for recommended products rose 11x. Real-time data capture enabled fast, relevant experiences for all shoppers.
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Bloomreach Engagement helped Revolution Beauty boost conversion rates by 22%. The company used Loomi AI and omnichannel orchestration to personalize... customer journeys. They launched four new marketing channels and saved 5 hours per week with Loomi Analytics Assistant. Loyalty redemptions increased by 20% and reactivation email open rates hit 71%. Revolution Beauty now delivers connected, data-driven experiences across all touchpoints.
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Bloomreach Engagement helped Benefit Cosmetics boost revenue per email by 40% with a personalized omnichannel launch campaign. The campaign used... email marketing, lead generation, and weblayers to target previous buyers, VIPs, and waitlist customers. Benefit saw a 50% higher click-through rate on launch emails and a 1.7 percentage point increase over the global retail benchmark. Real-time dashboards and analytics let the team optimize campaigns and track top-performing products. The solution drove new customer recruitment and increased blush sales.
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Bloomreach Engagement helped Whisker boost conversion rates by 107% with persistent messaging. The company saw a 112% increase in revenue... per user who clicked through to the website. Total sales through email grew by 64% in one year. Whisker used A/B and multivariate testing to optimize customer journeys and email marketing. Personalization and dynamic product-review emails led to a 77% rise in product reviews and an 80% lift in revenue from dynamic messages.
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Bloomreach Affinity helped Revolution Beauty boost revenue per email by 5x. The team used AI-powered marketing automation to launch campaigns... faster and with more creativity. Over 5% of total email revenue now comes from new autonomous campaigns. The solution let the team test and launch campaigns in minutes, not weeks. Revolution Beauty can now focus on creative ideas instead of manual work.
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Bloomreach Engagement helped Côte collect over 9,000 survey responses in five days. The web personalization tools let Côte create tailored... surveys for website visitors. 75% of survey completions came from loyal, opted-in customers. Follow-up emails to survey participants saw a 1,233% higher conversion rate than average. Côte used this zero-party data to improve customer journeys and boost engagement.
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Bloomreach Engagement helped Haven, a leading UK holiday company, personalize customer journeys using Managed Endpoints. Haven used Loomi AI and... web personalization to tailor hero images on their website, matching content to user intent. The new solution cut endpoint creation time from two weeks to just 3 hours. Haven saw a 77% increase in click-through rate from the hero image. This improved customer experience and supported multiple journeys, from weekend getaways to caravan ownership.
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Bloomreach Engagement’s native WhatsApp integration helped Venture Group boost customer satisfaction. The group sends automated, personalized reservation confirmations and reminders... to diners. 87% of WhatsApp messages are read by customers. This direct channel reduced manual work for staff and improved the guest experience. Venture Group uses rich media and automation to connect with customers after bookings.
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Bloomreach Content helped Topdanmark, Denmark’s second largest insurance company, migrate 500 URLs in 13 two-week sprints. The company replaced legacy... systems with a flexible CMS, enabling instant content publishing and easier management across brands. Marketers now update content once and publish it everywhere, saving time. The new platform supports continuous innovation and future-proofs Topdanmark’s digital strategy.
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Bloomreach helped VGH Versicherungen modernize policy transitions with a digital-first approach. The platform unified customer data and enabled targeted, personalized... email campaigns. VGH achieved a 38.14% click-to-open rate on a legal protection policy transition campaign. Customers could update policies online, reducing branch visits. Branch staff focused on complex services instead of admin tasks.
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Bloomreach Content helped Topdanmark, Denmark’s second largest insurance company, migrate 500 URLs in 13 two-week sprints. The flexible CMS let... marketers publish updates instantly across all sites, replacing manual copy-paste work. Topdanmark needed a platform for rapid digital transformation and future-proofing. With Bloomreach Content, they enabled fast experimentation and improved customer experience.
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Bloomreach Content and Bloomreach Discovery helped Global Industrial create The Knowledge Center, a content hub for customer education. The company now... shares 12 times more content each month and serves over 25 customer segments with AI-driven recommendations. This solution connects educational content with ecommerce, improving the online experience. Global Industrial uses AI to recommend content and empower customers to succeed with its products.
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Bloomreach Discovery helped Sonepar unify its digital platform across 100 brands in 40 countries. Sonepar replaced multiple search solutions with... Bloomreach's AI-driven product discovery and merchandising tools. The new platform improved customer experience and enabled a centralized process for managing digital experiences. Sonepar will roll out this technology stack globally over five years. The solution supports Sonepar's goal of a seamless omnichannel experience and digital growth.
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Bloomreach Discovery helped HD Supply boost revenue from search by 16%. The company improved its add-to-cart rate by 4% after... revamping its ecommerce site search. Customers can now add products to their cart directly from the search bar. The Bloomreach algorithm powers most search results, making it easier for buyers to find what they need. HD Supply can now fix search query problems in just 30 seconds using the Insights dashboard.
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Bloomreach, integrated with Snowflake, helped Plus1 save 10 hours per week on manual data handling. Plus1 automated lending lifecycle journeys,... like upsell and pre-collection campaigns, using real-time customer data. The marketing team now builds and tests campaigns without engineering help. Data accuracy improved, and campaign execution is faster. Plus1 saw better customer engagement and higher conversions.
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Bloomreach Engagement helped Raisin boost conversion rates by 18%. Raisin used the "interest rate increase auto alert" to send real-time... mobile notifications when deposit rates improved. Vecton integrated Bloomreach Engagement to personalize product recommendations for each customer. The solution included data cleaning and a dashboard for tracking results. Raisin now delivers more relevant financial products to its users.
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Bloomreach Engagement helped Popeyes UK connect offline purchase data with online loyalty programs. Before, 75% of orders from kiosks were... anonymous, making follow-up hard. Bloomreach unified data from tills, kiosks, Wi-Fi, and surveys into one platform. Popeyes UK captured 20% of in-restaurant purchase data and used it for targeted loyalty campaigns. This led to a 3x increase in repeat visits and an 8% revenue boost since launch.
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Bloomreach Engagement helped Popeyes UK capture 20% of in-restaurant purchase data, connecting offline and online customer behavior. The solution unified... data from kiosks, tills, Wi-Fi, and surveys, enabling personalized loyalty campaigns. Popeyes UK saw an 8% revenue increase since launch and tripled repeat visits among campaign-engaged guests. Over 300,000 rewards were issued using the platform. Loomi AI powered smarter targeting and automation, while responsive support accelerated implementation.
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Bloomreach Engagement helped Fairphone unify customer data and improve marketing. Fairphone used the platform to send an email about its... 2024 Impact Report, getting nearly 3,000 clicks. The solution gave Fairphone real-time journey orchestration, consent management, and advanced analytics. This supported Fairphone's sustainable marketing and data-driven growth.
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Bloomreach Engagement helped Miele save 10 hours per month by automating manual data exports. The platform unified customer profiles and... enabled highly personalized marketing campaigns. Miele saw fewer customer service calls and increased revenue. Customers valued the personalized tips and communications. Miele improved customer engagement and streamlined campaign creation with Bloomreach Engagement.
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Bloomreach Engagement helped BrewDog boost revenue by 13. 8% with personalized email marketing. The company split 80,000 customers, sending half...a personalized email based on web activity, purchases, and investor status. The personalized group saw 15.6% more clicks and an 11.5% conversion rate. BrewDog integrated Bloomreach Engagement with Shopify in under a week. The solution enabled BrewDog to deliver tailored experiences at scale.
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Bloomreach Engagement helped WildTangent boost voucher code redemption from 5% to 47%. The company used Loomi AI for email marketing,... web personalization, and A/B testing. WildTangent ran a 'six free games' campaign using personalized vouchers and automated scenarios. The campaign used email and on-site messaging to drive engagement. This led to a ninefold increase in voucher redemptions.
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Bloomreach Content helped Deutsche Telekom deliver personalized mobile experiences to over 1. 5 million users. The company needed a flexible,...API-first CMS to manage content for 18 brands across 13 countries. Bloomreach enabled fast go-live in under 6 months and global rollout of role-based workflows. Content managers now have regional access, making content management easier and more efficient. The solution protects user privacy while personalizing content for each device and location.
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Loomi AI from Bloomreach helped The AA double its revenue for direct marketing road acquisition. The AA replaced slow, legacy... marketing tools with Loomi AI, gaining faster campaign execution and real-time insights. Sales from direct marketing road acquisition rose by 146%. Email open rates for road and insurance communications increased by 11 percentage points. The AA now tests and optimizes omnichannel campaigns more easily, saving time and improving customer engagement.
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Bloomreach Engagement helped VR, Finland's main railway company, boost email open rates by 20%. VR used personalized email marketing to... target customer segments and improve digital engagement. The solution enabled non-technical staff to create campaigns without IT support. VR saw a 30% increase in revenue from customers receiving email communications. The company aims to further enhance customer lifetime value with AI-driven omnichannel marketing.
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Bloomreach Engagement helped Ultimate Performance boost email click rates by 11% and click-to-open rates by 23% with personalized campaigns. The company unified... all marketing channels and data into one platform. This made it easy to build omnichannel journeys and personalize every customer touchpoint. Ultimate Performance now uses real-time data to reach clients on email, SMS, push, and WhatsApp. The team can test and optimize campaigns faster, driving better results in health and fitness marketing.
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Bloomreach Content helped Bosch Power Tools localize digital experiences for millions of users. Bosch needed to create unique, country-level sites... while keeping a global brand. The company used headless commerce to separate backend and frontend systems. This let Bosch build features globally and deliver personalized experiences in every country. Bloomreach Content integrates with SAP Commerce Cloud for seamless operations.
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Bloomreach helped ClickCease by CHEQ cut trial attrition by 18% using AI-powered email automation. The company unified customer data and... automated campaigns with Bloomreach’s Snowflake integration. Loomi AI enabled personalized, behavior-based messaging, boosting engagement. ClickCease saw a 52% increase in open rates and a 23% conversion uplift. The "Spring Offer" campaign achieved a 19% higher click-through rate.
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Bloomreach Engagement and web personalization helped Nordic Leisure Travel Group launch the “Favorite Hotels” feature. Travelers who used this wishlist... tool saw a 4x higher conversion rate and a 10 percentage-point increase in conversions. 30% of users now use the feature. The solution improved customer segmentation, campaign targeting, and personalized recommendations. NLTG gained valuable real-time insights and boosted traveler engagement.
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Bloomreach Engagement helped Woolacombe Bay Holiday Parks double purchase anniversary conversions with omnichannel campaigns. The company used AI-powered targeting and... marketing automation to personalize guest experiences across email, SMS, onsite offers, and direct mail. Automated abandoned cart campaigns generated £270k in revenue. Omnichannel abandon-browse campaigns achieved a 23.96% conversion rate. Direct mail, now automated and synced with email, became a major revenue driver.
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Bloomreach Engagement helped The AA double revenue from direct marketing road acquisition. The AA replaced slow legacy marketing tools with... Bloomreach for faster campaign execution and real-time insights. Sales from direct marketing road acquisition rose by 146%. Email open rates for road and insurance communications increased by 11 percentage points. The AA now tests and optimizes omnichannel campaigns more easily, saving time and improving customer engagement.
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Bloomreach Loomi AI helped Allwyn, the largest lottery and gaming company in the Czech Republic, replace two legacy systems and centralize messaging for multiple teams. Allwyn unified 11... communication channels, including web, email, and mobile, to deliver personalized offers at the right time. The platform enabled rapid adoption across departments and improved campaign orchestration. Allwyn now delivers seamless, engaging, and personalized omnichannel campaigns, boosting customer engagement and innovation.
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Bloomreach Engagement helped Pollard Banknote drive $1. 15 million in ticket values during a campaign. The company used real-time loyalty...campaigns and omnichannel marketing to boost player engagement. Reminder emails saw a 50% click rate, and last-chance emails had a 34% open rate. Pollard Banknote personalized customer journeys and improved player experiences with Bloomreach's marketing automation and AI features. The solution enabled instant rewards and deeper engagement for lottery players.
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Bloomreach helps Living Spaces reach all types of customers. Living Spaces uses Bloomreach for email marketing, SMS, and web campaigns.... The platform lets them personalize messages and automate marketing. Living Spaces can now connect with shoppers in more ways. Bloomreach tools help them grow revenue and improve customer experience.
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Bloomreach Engagement helped PrettyLittleThing personalize reengagement journeys for at-risk customers. The company moved from generic campaigns to tailored messages using... customer data. This approach led to a 133% increase in revenue per mobile push notification. Orders from reengagement campaigns grew by 112%. Conversions from these campaigns rose by 123%. Bloomreach's platform enabled targeted, data-driven marketing that boosted customer loyalty and sales.
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Bloomreach Engagement helped Rapha Racing track 31% more purchase events from Facebook Ads. Rapha faced challenges with rising ad costs... and lost data due to third-party cookie limits. They used Bloomreach to quickly set up Facebook Conversions API in one hour. This let them send more event data to Facebook and see true campaign results. Rapha’s marketing team now tracks conversions easily and gets a clear view of Facebook ad ROI.
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Bloomreach helped UrbanStems unlock new marketing possibilities. UrbanStems used Bloomreach for email marketing, SMS, web personalization, and mobile campaigns. The... platform let them build targeted segments and advanced analytics. UrbanStems delivered consistent experiences across channels. They used AI to optimize campaigns and identify trends. The case shows how UrbanStems improved customer engagement with Bloomreach.
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Bloomreach Engagement helped Alshaya Group save time and boost revenue. Alshaya needed to manage marketing for 15 brands across six... markets. Manual processes slowed the team down. Bloomreach Engagement let them automate and scale campaigns. The team saved 50% of their time using project cloning. CRM's contribution to total revenue grew 6 times with Bloomreach Engagement.
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Bloomreach Engagement helped Benefit Cosmetics launch a new blush product line with a personalized omnichannel campaign. The brand used email,... lead generation, and weblayers to reach customers at every stage. Bloomreach's AI-powered platform segmented audiences and personalized messages. Benefit saw a 50% higher click-through rate on launch emails, a 40% increase in revenue from the launch campaign, and a 1.7 percentage point rise in click-through rate over the global retail benchmark.
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Loomi AI from Bloomreach helped IIAA grow campaign revenue by 500%. The small marketing team unified customer data and automated... workflows across four brands. They saved 15 hours per week by streamlining marketing tasks. IIAA used advanced segmentation and behavior-based automation to send targeted emails and ads. The platform enabled both DTC and B2B engagement, driving strong results in the beauty sector.
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Loomi AI from Bloomreach helped MyUS boost revenue by 20%. MyUS unified customer data and automated marketing with Bloomreach's platform.... The marketing team now saves 20 hours per week using automated workflows. MyUS can build real-time customer segments and send targeted campaigns. This led to better customer retention and global growth.
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Bloomreach and Loomi AI helped Nuki unify customer data and personalize marketing. Nuki saw a 22% increase in Nuki Club... members in 3 months. Average order value from club members grew by 40%. The solution enabled automated, targeted campaigns and a revamped loyalty program. Integration with Antavo improved rewards and customer engagement.
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Bloomreach Engagement helped thortful boost CRM revenue by 20%. thortful used AI-driven email personalization and a reminders program to target... customers at the right time. The company collected 10 million zero-party data points and increased revenue from paid campaigns by 3%. A loyalty program powered by real-time data and gamification drove more repeat purchases. thortful saw 20% of all sales come from the Reminders Program.
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Bloomreach Engagement helped Dayinsure boost revenue by 300%. The insurance provider used Bloomreach to unify customer data and automate marketing.... Personalized campaigns improved customer engagement and lifetime value. The platform saved the team 16 hours per week by streamlining workflows. Dayinsure now builds stronger customer relationships with less manual work.
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Loomi AI helped Motorpoint save 40% of team time each week by automating email marketing. The company switched from Salesforce... Marketing Cloud to Loomi AI for better automation and behavioral tracking. Motorpoint used real-time customer journeys and AI-powered product recommendations to boost email performance by 50%. The platform unified website and email data, enabling smarter, more relevant follow-ups. Motorpoint launched campaigns faster and improved customer engagement with personalized emails.
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Bloomreach Engagement helped Newcastle United cut campaign build time by 40%. The club unified fan data and used AI-powered email... marketing to create real-time, personalized communications. This improved segmentation and automation let Newcastle United connect with fans worldwide. The marketing team now works faster and focuses more on strategy. Fan satisfaction and engagement increased with streamlined workflows.
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Bloomreach Engagement helped Kiwi. com save 30 hours per week by automating marketing workflows. The platform unified customer data and...enabled real-time, personalized campaigns across email, push notifications, and in-app messaging. Kiwi.com saw an 8% revenue uplift from these targeted campaigns. The solution improved customer loyalty and made marketing more efficient. Kiwi.com now delivers the right message to travelers at the right time.
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Bloomreach Engagement helped Kiwi. com save 30 hours per week by automating marketing workflows. The travel-tech company unified customer data...and personalized communications across email, push, and in-app channels. This led to an 8% revenue uplift from campaigns powered by real-time insights. Kiwi.com now builds stronger customer relationships and drives loyalty with targeted journeys. The platform integrated easily with their existing tech stack.
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Bloomreach Engagement and Loomi AI helped On The Beach boost conversions. The company used a price drop email campaign to... target users who viewed specific travel packages. In three days, they saw a 95% increase in click-through rates and a 362% rise in revenue per visitor. Conversion rates from the campaign were 587% above average. The solution unified data and channels for scalable, personalized marketing.
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