Real-World Case Studies and Customer Success Stories with Bloomreach

JD Sports used Bloomreach’s Loomi AI to automate personalized customer journeys across all channels. The company unified customer data and... coordinated campaigns in email, push, and web, making engagement faster and more relevant. After switching to Loomi AI, JD Sports saw a 65% increase in conversion rate in the UK and a 75% open rate in Spain. The new platform also drove a significant increase in incremental revenue. JD Sports now delivers consistent, high-quality experiences at scale.
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Bloomreach Loomi AI helped Hobbycraft adapt to changing search behavior. The team saw a 5.45% increase in total revenue and... a 5.13% rise in revenue per visitor. Add-to-cart rate grew by 3.68%. Loomi AI made it easier to match products to long-tail and trending queries. Hobbycraft now delivers more relevant results for both specific and casual shoppers.
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Arena used Loomi AI from Bloomreach to improve its marketing campaigns. The company replaced broad targeting with real-time, first-party data.... This led to a 71% increase in ROAS for its Winter Sale campaign. Click-through rates doubled and conversion rates tripled for targeted weblayers compared to email. Arena also achieved a 79% Google Ads audience match rate by syncing real-time profiles.
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260 Sample Sale used Loomi AI to automate email campaigns. They replaced manual email builds with AI-driven targeting and personalization.... The team saw a 2.4x higher conversion rate from Last Chance emails and $10K more revenue from AI-targeted sends. AI-powered abandoned cart flows brought a 6.2% conversion lift and $12K in extra revenue in 30 days. Over $580K in total revenue was attributed to AI campaigns.
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Bloomreach helped Tamaris increase its repeat purchase rate by unifying customer data and using Loomi AI for segmentation. Tamaris struggled with... fragmented data and low repeat purchases across 13 countries. Loomi AI created a single customer view and powered automated, personalized campaigns. The solution enabled real-time segmentation and targeted reengagement. Tamaris deployed the system in 13 countries within 12 months, driving more frequent customer returns.
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Living Spaces used Bloomreach’s Loomi AI to unify customer data and deliver personalized shopping experiences. Before, data silos caused inconsistent... messaging and confused customers. With Loomi AI, Living Spaces centralized data from web, email, and SMS. Now, every channel gives coordinated product recommendations based on each shopper’s style. Customers get a seamless journey and feel understood by the brand.
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etabletka used Loomi AI from Bloomreach to improve customer engagement. The company unified its data and automated marketing with AI-powered... personalization and real-time triggers. After switching, etabletka saw a 73% increase in click-to-open rates and reduced automated email campaigns by 40%. The migration took just two months with no downtime. etabletka now delivers more relevant messages and has a smarter, more efficient marketing strategy.
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Bloomreach Loomi AI helped Flaschenpost recover CHF 50k in lost revenue in just 2. 5 months. The company used automated...cart recovery campaigns to target customers who abandoned their carts. The campaign achieved a 42% conversion rate among engaged customers. Each recovered cart had an average order value of CHF 294. Flaschenpost improved customer lifetime value and marketing efficiency with personalized, real-time email reminders.
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Bloomreach Engagement and Loomi AI helped musicMagpie move away from third-party cookies. The company unified customer data and used first-party... data for marketing. After a 2-month implementation, musicMagpie saw a 20% lift in revenue. Email campaigns with RFM segmentation drove a 130% increase in unique click rates and a 32% increase in conversion rates. musicMagpie now delivers more personalized experiences and builds stronger customer relationships.
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Bloomreach’s Loomi AI helped DUSK generate over £1 million in extra revenue in six months. DUSK used Loomi AI to... unify customer data and automate email campaigns like “Low Inventory” and “Back in Stock.” The platform enabled 4x more customers to be reached with “Price Drop” alerts compared to their previous provider. DUSK’s marketing team now personalizes messages and tracks campaign performance in real time. The company plans to expand this data-driven approach to more channels.
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Bloomreach helped MandM, a leading online fashion retailer, unify its customer data and personalize the on-site experience. MandM used Bloomreach's... Loomi AI to connect marketing channels and deliver targeted campaigns. Personalized banners led to an 83.7% increase in click rates and a 66% uplift in purchase conversions. Dynamic content drove a 75% increase in cart updates. Personalized pop-ups and filter buttons boosted revenue per visit by 2.6% and conversion rates by 5%. MandM now delivers seamless, data-driven customer journeys across all touchpoints.
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Bloomreach helped MyUS boost revenue by 20% using Loomi AI for marketing automation. MyUS unified customer data and built real-time... profiles to target messages. The marketing team saved 20 hours per week with automated workflows. Personalized campaigns improved customer retention and engagement. MyUS now delivers relevant promotions at the right time, driving global growth.
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Bloomreach helped thortful, a UK-based online greeting card marketplace, boost CRM revenue by 20%. thortful used Bloomreach to collect zero-party... data and personalize email campaigns. The Reminders Program drove 20% of all sales and collected 10 million data points. AI-powered segmentation and gamified loyalty campaigns increased customer value by 16%. Paid media campaigns saw a 3% year-over-year revenue lift.
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Bloomreach Engagement helped Adlibris, the largest online book retailer in the Nordics, create personalized omnichannel campaigns. Adlibris used real-time data... and an algorithmic model to target customers for new book releases. The solution automated campaign delivery across email, ads, and web, saving 40% of campaign launch time. Email open rates reached 60%, and campaigns achieved a 200% average ROI. Adlibris improved customer engagement and campaign efficiency with Bloomreach's marketing automation and omnichannel orchestration.
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Bloomreach Engagement helped Artfinder boost its email open rate by 17% among non-Apple iOS users. Artfinder faced challenges from Apple... Mail privacy changes that affected email targeting and tracking. The solution used advanced segmentation and unified customer data in one platform. Artfinder also saw an 18% increase in email revenue month-over-month. Personalized product recommendations improved engagement and sales.
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Bloomreach Discovery helped Sur La Table boost ecommerce results. The company needed a product discovery solution that worked with Salesforce... Commerce Cloud and replaced manual search tools. Bloomreach delivered AI-driven site search, merchandising, and recommendations. Sur La Table saw an 11.5% increase in category average order value, a 7.6% rise in search average order value, and a 6.6% lift in search add-to-cart rate. The solution improved search relevance and made operations simpler.
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Bloomreach Engagement helped World of Books Group boost ecommerce results fast. The company used easy-access discount code banners and Plug... & Play use cases to drive a 35% conversion rate in the first month. Returning customers grew 96% month-over-month, and new customers increased 142% month-over-month. Bloomreach Academy enabled the team to use advanced marketing automation, customer segmentation, and A/B testing. World of Books Group now personalizes app marketing and triggers relevant communications for higher conversions.
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Bloomreach Engagement helped Vitkac boost online sales. Vitkac used AI-powered product recommendations to improve website navigation and user experience. In... just 11 days, conversion rates rose by 9.3%. After five months, conversion rates increased by 23.2%. Vitkac saw a 585% ROI in six months. The platform matched real-time customer intent with personalized offers.
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Bloomreach Engagement helped Goossens connect offline sales to Google Ads. The company automated offline conversion imports, improving ad targeting and... tracking. Goossens saw a 49.48% increase in omnichannel margin and a 3.22% decrease in costs. The integration enabled better customer identification and attribution. This led to more effective marketing spend and higher profitability.
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Bloomreach Discovery helped Jumbo Supermarkten boost revenue per visitor by 8. 4% for fresh produce searches. The supermarket chain improved...conversion rate by 6% for yogurt and increased add-to-cart rate by 4.7% for cheese. Jumbo needed a scalable, AI-driven search and merchandising solution to support rapid growth and digital expansion. Bloomreach Discovery and Loomi AI delivered fast, accurate, and personalized ecommerce search results, reducing manual work and improving customer experience.
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Bloomreach helped Jenson USA personalize its on-site search using Loomi AI. Jenson USA wanted to improve product discovery for different... types of cyclists. The new AI-powered search delivered tailored results and product recommendations. Jenson USA saw an 8.5% increase in revenue per visitor and a higher average order value. Mobile users experienced a 26% increase in revenue per visitor. These results stayed strong for over eight weeks.
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Bloomreach helped Global Industrial share 12 times more content each month with its customers. The company used Loomi AI and... Bloomreach Content to build a Knowledge Center. This platform gives customers expert advice and personalized recommendations. Over 25 customer segments now get AI-driven content. The new system connects educational content with ecommerce, improving the online experience.
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Bloomreach Engagement helped Bensons for Beds boost ecommerce sales by 41% year-over-year. The retailer used marketing automation and Loomi AI... to personalize customer journeys and email campaigns. Bensons for Beds integrated offline and online data to improve targeting and recommendations. Like-for-like sales rose 7% in Q4 2022 compared to Q4 2021. The company gained deeper insights into customer behavior across channels.
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Bloomreach helped Revolution Beauty boost loyalty redemptions by 20% through omnichannel campaigns. The company saw a 22% increase in conversion... rates from CRM channels. Reactivation emails achieved a 71% open rate and a 15% conversion rate. Bloomreach’s Loomi AI saved the team 5 hours per week on analytics and segmentation. Revolution Beauty now personalizes customer journeys across email, SMS, push, and direct mail.
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Terno used Bloomreach and Voxwise to boost its conversion rate by 27%. The retailer launched a personalized “empty fridge” campaign... using Loomi AI. This campaign reminded customers to restock their favorite grocery items. Terno used customer data to predict the best time to send reminders. The result was higher customer retention and increased revenue.
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Bloomreach Discovery helped N Brown, a top UK clothing and footwear retailer, boost revenue per search user by 59. 73% on the...Simply Be IRE site. The company rolled out Bloomreach Discovery across nine brands, reducing implementation time from eight to four weeks. N Brown used AI-powered search and A/B testing to improve product relevancy and customer experience. Jacamo saw an 8.89% increase in search user conversion rate, while JD Williams achieved a 12.08% increase. The solution enabled N Brown to capture new online behaviors and optimize merchandising.
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Bloomreach helped Woolworths launch its MILKRUN Powered by Metro app for fast grocery delivery. Woolworths used Bloomreach's marketing automation and... content personalization to send over 200,000 personalized messages in three months. The solution enabled real-time customer insights and seamless omnichannel experiences. Implementation took just seven weeks. MILKRUN now delivers to 185 suburbs and processes over 25 million customer events for better personalization.
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Toolstation used Bloomreach and HyperFinity to improve marketing with AI-powered segmentation. They moved from generic campaigns to thousands of personalized... offers across all channels. The new approach identified a significant revenue opportunity for the next year. Toolstation increased customer retention and spending with targeted campaigns. Real-time dashboards now help them track and optimize marketing impact.
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Bloomreach Clarity helped TFG boost online conversion rate by 35. 2%. TFG used the AI conversational agent on its Bash...ecommerce platform. The solution gave personalized recommendations and product information. Revenue per visit increased by 39.8% and exit rate dropped by 28.1% during Black Friday. TFG found the tool easy to implement and saw fast improvements in AI performance. The results show strong impact for retail ecommerce.
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Sideshow used Bloomreach's Loomi Marketing Agent to speed up campaign creation. The team launched campaigns in just 15 minutes, cutting... down on manual work. They saw a 2x increase in value per email delivered. 13.9% of email revenue came from Loomi, with $10,000 generated from one campaign. Automation replaced over 200 manual post-purchase email scenarios, saving the team many hours.
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Bloomreach helped Hobbycraft, the UK's top arts and crafts retailer, improve online shopping. Hobbycraft used Loomi AI for smarter search... and conditional slot merchandising. This made it easier for customers to find products like paint and stickers. The new system boosted average order value by 21% and revenue per visitor by 7.3% in the paint category. In stickers, average order value rose by 6.4%. Hobbycraft now adapts faster to trends and manages inventory more efficiently.
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Bloomreach helped Crafter's Companion streamline email marketing in just 27 days. The brand needed better personalization, flexible campaign management, and... stronger data integration. With Bloomreach, Loomi AI, and Voxwise, they achieved a 99.94% email delivery rate and a 39.51% open rate during IP warmup. The solution enabled detailed customer segmentation and rapid campaign adjustments. Crafter's Companion now delivers targeted promotions and deeper customer engagement.
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Bloomreach and Shopify helped Bluebell Group unify customer and product data. The company launched real-time personalized campaigns for its 160+... brand partners. Abandoned cart automation now drives 2% of ecommerce sales. Gifting campaigns account for 5.5% of ecommerce revenue. Electronic Direct Mail generates 12-15% of ecommerce sales. Bluebell Group saves time and optimizes campaigns faster with actionable insights.
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Bloomreach Engagement helped Be Lenka, a European barefoot shoe brand, launch a zero-party data weblayer campaign. The campaign generated €2.5M... in revenue and increased daily subscribers by 160%. Be Lenka used Bloomreach’s tools to create personalized marketing and automate campaigns. The integration process was smooth, even with a small IT team. The team now delivers more tailored experiences to customers across 80+ countries.
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Bloomreach Engagement helped ASKO – NÁBYTEK boost revenue by 200% in 16 months. The retailer unified customer data and personalized... communications using Loomi AI. They reduced email sends by 50% and increased revenue from newsletters by 200%. The company collected three times more new contacts and generated €5.5M in revenue. Teams now trust CRM and see value in cross-channel campaigns.
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11teamsports used Bloomreach’s Loomi AI to launch a loyalty program across 23 countries. They automated points calculation and personalized member... communications. The program led to a 35% higher average order value for members compared to guests. 87% of members made a purchase in their first year. Member retention improved by 4% over non-members. The solution unified customer data and enabled targeted loyalty campaigns.
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Bloomreach Engagement helped Alshaya Group save 50% of the time spent creating marketing campaigns. The team used Loomi AI’s cloning... and drag-and-drop email builder to streamline campaign creation across 15 brands in six markets. Alshaya launched abandoned cart and welcome journey campaigns faster. CRM’s contribution to total revenue increased 6x since implementing Bloomreach. Employees now focus more on customer reactivation and retention.
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Bloomreach’s conversational shopping agent helped TFG boost online conversion rates by 35. 2% during Black Friday. TFG used the agent...on its Bash ecommerce platform to connect with customers and offer tailored recommendations. Customers who interacted with the agent saw a 39.8% increase in revenue per visit and a 28.1% lower exit rate. The solution was easy to implement and improved quickly with support from Bloomreach. TFG plans to expand the agent’s use to more parts of the customer journey.
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Bloomreach Discovery helped N Brown, a top UK retailer, boost revenue per search user by up to 59. 73% on its...Simply Be IRE site. N Brown used Loomi AI to improve ecommerce search and merchandising across nine brands. The company reduced implementation time from eight to four weeks per brand. Jacamo saw an 8.89% increase in search user conversion rate, while JD Williams saw a 12.08% increase. N Brown now delivers more relevant product results and captures new online behaviors.
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Bloomreach Engagement helped PrettyLittleThing boost revenue per mobile push by 133%. The fashion retailer used AI-driven, personalized reengagement campaigns to... target Gen Z shoppers. Each message was tailored to customer behavior and sent on the best channel. Orders from mobile push rose by 112% and conversions by 123%. Revenue per email increased by 30% in just two weeks.
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Bloomreach Engagement helped Isadore boost email marketing revenue by 50% in H2 2022 versus H2 2021. The apparel brand used... AI-powered personalization and real-time customer data to improve email targeting and on-site experiences. A/B testing of product recommendations led to a 140% higher conversion rate within 90 days. Strategic weblayers reduced potential returns by 29%. Isadore saw better customer engagement and fewer returns with Bloomreach Engagement.
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Bloomreach Engagement helped Missguided fix its email deliverability after GDPR hurt its mailing list. Missguided used Bloomreach to filter out... inactive subscribers and focus on engaged customers. This led to a 3% higher open rate and a 0.5% higher click-through rate for targeted emails. 92% of email revenue came from just 50% of emails sent. Missguided avoided spam traps and ISP blocks, keeping revenue steady while sending fewer emails.
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Bloomreach Engagement helped River Island boost revenue per email by 30. 9%. The fashion retailer used A/B testing and smart...frequency management to improve email open rates by 26% and cut unsubscribe rates by 12.8%. River Island segmented audiences and prioritized campaigns to send the right amount of emails. The solution led to better inbox placement and higher customer engagement. These changes increased orders per email by 30.7% while reducing send volume by 22.5%.
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Bloomreach’s Conversions API helped Rapha Racing boost purchase events from Facebook Ads by 31%. Rapha faced rising ad costs and... data loss from third-party cookie limits. They used Loomi AI and Bloomreach’s Facebook Conversions API for fast, accurate conversion tracking. The new setup was live in under an hour. Rapha’s marketing team gained a clear view of campaign ROI and engagement.
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Bloomreach Engagement helped FitFlop improve email marketing. After switching platforms, FitFlop saw a 10% increase in inbox placement and delivered... 15 million more emails. The company used advanced segmentation and a single customer view to target shoppers. FitFlop now builds real-time campaigns and personalizes customer journeys. The migration was smooth, with no disruption to email communications.
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Desigual used Bloomreach’s Loomi AI to cut campaign creation time by 75%. A three-person team now manages over 80 personalized... campaigns in 72 countries. The platform unifies customer data and automates email marketing. Dynamic templates let Desigual send targeted messages based on location, language, and preferences. The team plans to expand into SMS, web personalization, and WhatsApp messaging.
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Bloomreach helped Ana Luisa double the share of member credit redemptions. The jewelry brand used Loomi AI and dynamic content... blocks to personalize email campaigns for AL Luxe subscription members. Personalized reminders kept credits top of mind and drove more engagement. Ana Luisa saw a 2x increase in member credit redemptions after adding these features. The solution supports loyalty and ongoing customer growth.
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Bloomreach Engagement helped boohooMAN boost SMS campaign ROI up to 25x. Before using Loomi AI, SMS returns were low, never... above 2x. With personalized, segmented messaging, boohooMAN saw a 5x overall ROI and a 25x ROI on birthday flows. The platform made SMS a key part of their omnichannel strategy. Campaigns now launch faster and reach the right customers at the right time.
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Bloomreach Engagement helped Thirdlove personalize shopping for 3. 5 million customers. The brand used real-time segmentation based on customer fit...data, quizzes, and purchase history. Five unique customer archetypes were created and updated instantly across all marketing channels. This approach drove $256K in incremental revenue in just a few months. Thirdlove now delivers tailored product recommendations and email offers to every shopper.
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Bloomreach Engagement helped Benefit Cosmetics boost revenue per email by 40% with a personalized launch campaign. The brand used Loomi... AI to segment customers and tailor messages across email, lead generation, and web layers. The campaign included pre-launch, launch, and post-launch stages, each with specific goals. Benefit saw a 50% higher click-through rate and a 1.7 percentage point increase over the global retail benchmark. Real-time analytics let the team optimize campaigns and track top-performing products.
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Loomi Marketing Agent helped Revolution Beauty automate email campaigns. The team launched campaigns faster and with more creativity. They achieved... 5x more revenue per email. Over 5% of total email revenue now comes from AI-created campaigns. The marketing team can focus on creativity instead of manual work. Ash Madhav, Head of Customer Insight & Engagement, praised the tool's impact.
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Loomi AI by Bloomreach helped IIAA unify customer data and automate marketing for four brands. The small marketing team saved... 15 hours per week by streamlining workflows. IIAA used behavior-based campaigns to target both DTC and B2B customers. This led to a 500% increase in campaign revenue. The platform enabled advanced segmentation and real-time, personalized communication. IIAA now delivers smarter, more relevant marketing across all its brands.
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Bloomreach Engagement helped Yves Rocher boost personalization for ecommerce. The brand used real-time product recommendations to target both new and... returning customers. Yves Rocher saw a 17.5x increase in clicks on recommended items within one minute. The purchase rate for recommended products rose 11x. Real-time data capture enabled fast, relevant experiences for all shoppers.
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Bloomreach Engagement helped bimago boost subscription conversions by 44% using AI-based contextual personalization. The company replaced standard A/B testing with... machine learning to show each visitor a personalized website banner. This approach used customer history and session data to pick the best variant for every user. As a result, more customers saw banners they liked, leading to higher engagement and better experiences. Bimago improved its digital marketing with advanced ecommerce analytics and web personalization tools.
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Bloomreach Engagement helped Whisker boost conversion rates by 107% with persistent messaging. The company saw a 112% increase in revenue... per user who clicked through to the website. Total sales through email grew by 64% in one year. Whisker used A/B and multivariate testing to optimize customer journeys and email marketing. Personalization and dynamic product-review emails led to a 77% rise in product reviews and an 80% lift in revenue from dynamic messages.
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Bloomreach Engagement helped Benefit Cosmetics boost revenue per email by 40% with a personalized omnichannel launch campaign. The campaign used... email marketing, lead generation, and weblayers to target previous buyers, VIPs, and waitlist customers. Benefit saw a 50% higher click-through rate on launch emails and a 1.7 percentage point increase over the global retail benchmark. Real-time dashboards and analytics let the team optimize campaigns and track top-performing products. The solution drove new customer recruitment and increased blush sales.
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Loomi Marketing Agent helped Revolution Beauty automate email campaigns. The team launched campaigns faster and with more creativity. They achieved... 5x more revenue per email. Over 5% of total email revenue now comes from AI-created campaigns. The marketing team can focus on creativity instead of manual work. Loomi AI made campaign building easy and effective.
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Burton used Bloomreach Discovery and Loomi AI to improve its ecommerce site. The company faced problems with irrelevant search results,... limited merchandising control, and heavy IT reliance. Bloomreach Discovery gave Burton better search features, more control, and easier personalization. Search now drives 10 percentage points more revenue than its share of visits. Category pages contribute 21 percentage points more revenue. The conversion rate is 3.5 percentage points higher than the site average.
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Bloomreach Engagement helped Côte, a UK dining chain, personalize its website using Loomi AI. Côte used Bloomreach to consolidate customer... profiles and launch targeted weblayers with satisfaction surveys. In just five days, Côte collected over 9,000 survey responses, with 75% from loyal, opted-in customers. Follow-up emails to survey participants achieved a 1,233% higher conversion rate than average campaigns. This approach deepened customer engagement and improved website optimization.
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Bloomreach helped Woolacombe Bay Holiday Parks double purchase anniversary conversions using omnichannel campaigns. The company used AI-powered targeting and marketing... automation to personalize guest experiences across email, SMS, onsite, and direct mail. Abandon-browse campaigns reached a 23.96% conversion rate, and automated abandoned cart campaigns via direct mail generated £270k in revenue. Bloomreach enabled real-time guest segmentation and tailored communication for every customer type. This approach increased average order value and improved engagement across all channels.
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Bloomreach’s WhatsApp integration helped Venture Group send booking confirmations, reminders, and follow-ups to restaurant customers. 87% of WhatsApp messages were... read, making communication more effective than email. Automated messaging reduced manual work for staff and improved customer satisfaction. Personalized content and direct communication increased retention and made the dining experience feel special. Promotions sent via WhatsApp saw better traction than email.
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Haven used Bloomreach’s Loomi AI and managed endpoints API to personalize customer journeys on its website. By tailoring the hero... image based on user data, Haven improved the booking experience for holidaymakers and caravan buyers. The new solution reduced endpoint creation time from two weeks to just 3-4 hours. A/B testing showed a 77% increase in click-through rate from the personalized hero image. The managed endpoints API also saved Haven money on infrastructure and required less technical skill to implement.
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Bloomreach Engagement helped On the Beach boost click-through rates by 95% with AI-powered price drop email campaigns. The company used... Loomi AI to personalize messages based on user browsing and price changes. This led to a 587% increase in conversion rates and a 362% rise in revenue per visit. The solution turned complex travel data into targeted, automated reengagement. On the Beach now delivers timely, relevant offers that drive bookings and revenue.
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Topdanmark used Bloomreach Content to modernize its digital experience. The company migrated 500 URLs in 13 two-week sprints. Marketers can... now publish content instantly across all sites. The new CMS lets teams add variables and test features quickly. Topdanmark is ready for future digital growth with a flexible, scalable platform.
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Bloomreach helped VGH Versicherungen modernize policyholder communication. VGH unified customer data and automated policy transition campaigns using Bloomreach and Loomi... AI. The company sent personalized emails to legal protection policyholders, replacing manual branch visits. This digital-first approach achieved a 38.14% click-to-open rate. VGH freed up branch staff for advisory work and improved customer engagement.
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Bloomreach helped Dayinsure boost revenue by 300%. Dayinsure used Loomi AI to personalize marketing campaigns and automate reengagement. The platform... unified customer data and made audience segmentation easy. Dayinsure saved 16 hours per week by streamlining workflows. The team now focuses more on growth and customer loyalty.
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Bloomreach Content helped Topdanmark, Denmark’s second largest insurance company, overcome legacy system challenges. The company migrated 500 URLs in 13... two-week sprints. Marketers now publish content instantly across all sites, instead of copying and pasting updates. The new CMS lets teams add variables and test new features quickly. Topdanmark is now ready for future digital growth and cross-channel relevance.
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Loomi AI from Bloomreach helped The AA double its revenue from direct marketing road acquisition. The AA replaced slow, legacy... marketing tools with Loomi AI, gaining faster campaign execution and real-time insights. Sales from direct marketing road acquisition rose by 146%. Email open rates for road and insurance communications increased by 11 percentage points. The AA now tests and optimizes omnichannel campaigns more easily, saving time and improving customer engagement.
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Bloomreach helped Motorpoint automate customer journeys and personalize email recommendations. Motorpoint replaced Salesforce with Loomi AI, saving 40% of team... time each week. The CRM team launched new automated campaigns and improved behavioral tracking. Product recommendation emails saw a 50% performance uplift. The team now spends more time on strategy and testing, not manual work.
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Loomi AI from Bloomreach helped The AA double its revenue from direct marketing road acquisition. The AA replaced slow, legacy... marketing tools with Loomi AI, gaining faster campaign execution and real-time insights. Open rates on road and insurance emails rose by 11 percentage points. Sales from direct marketing road acquisition increased by 146%. The AA now tests and optimizes omnichannel campaigns more easily, saving time and improving customer engagement.
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Nuki used Bloomreach and Antavo to improve its loyalty program. The company unified customer data with Loomi AI, creating real-time... profiles for personalized marketing. In three months, Nuki Club membership grew by 22%. Average order value for members increased by 40%. Personalized campaigns and a new Refer-a-Friend program drove these results.
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Miele used Bloomreach’s Loomi AI to unify customer data and automate campaign creation. The team saved 10 hours per month... by eliminating manual data exports. Personalized campaigns led to fewer customer service calls and higher revenue. Customers received more relevant tips and communications. Miele improved engagement and built stronger customer relationships.
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Bloomreach helped Fairphone unify customer data and automate marketing. Fairphone used Loomi AI to send an impact report email campaign.... The campaign got nearly 3,000 clicks on the first email. Open rates reached 48.2% in one segment. Click-through rates stayed above 1.8% for all segments. No segment had an unsubscribe rate above 0.1%. Fairphone improved engagement and stayed true to its sustainability mission.
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Allwyn used Bloomreach to unify its marketing campaigns and boost personalization. The company replaced two legacy systems with Loomi AI,... centralizing messaging for multiple teams. Allwyn now manages 11 communication channels, including web, email, and mobile, from one platform. This helped deliver more relevant offers and improved customer engagement. Teams adopted the new system quickly thanks to its simple interface.
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Bloomreach Engagement helped Nordic Leisure Travel Group launch a “Favorite Hotels” wishlist feature. Travelers who used this feature saw a... 4x higher conversion rate and a 10 percentage-point absolute increase in conversion. 30% of users now use the wishlist to save hotels. The solution improved customer identification and enabled smarter segmentation and personalized campaigns. NLTG gained valuable insights into traveler preferences, driving better recommendations and marketing.
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Bloomreach helped Pollard Banknote run real-time loyalty campaigns for lottery players. Using Loomi AI, they launched the X Cash Blitz... Wheel Spin campaign for the Kansas Lottery. Players submitted tickets through the PlayOn app to earn points and unlock bonus rewards. The campaign drove $1.15 million in ticket submissions. Reminder emails saw a 50% click rate, and last-chance emails had a 34% open rate. Pollard Banknote now plans to expand its use of Bloomreach for more personalized player engagement.
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Bloomreach Engagement helped Kiwi. com save 30 hours per week by automating marketing workflows. The platform unified customer data and...enabled personalized campaigns across email, push, and in-app channels. Kiwi.com used Loomi AI to deliver real-time, relevant messages to travelers. This led to an 8% increase in revenue from campaigns. The solution strengthened customer loyalty and improved marketing efficiency.
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Bloomreach Engagement helped Kiwi. com save 30 hours per week by automating marketing workflows. The travel-tech company unified customer data...and personalized communications across channels using Loomi AI. This led to an 8% increase in revenue from targeted campaigns. Real-time profiles and journey orchestration improved customer loyalty. Kiwi.com now delivers timely, relevant experiences that drive engagement and retention.
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Bloomreach Engagement helped PrettyLittleThing personalize reengagement journeys for at-risk customers. The company moved from generic campaigns to tailored messages using... customer data. This approach led to a 133% increase in revenue per mobile push notification. Orders from reengagement campaigns grew by 112%. Conversions from these campaigns rose by 123%. Bloomreach's platform enabled targeted, data-driven marketing that boosted customer loyalty and sales.
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Bloomreach helps Living Spaces reach all types of customers. Living Spaces uses Bloomreach for email marketing, SMS, and web campaigns.... The platform lets them personalize messages and automate marketing. Living Spaces can now connect with shoppers in more ways. Bloomreach tools help them grow revenue and improve customer experience.
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Bloomreach helped UrbanStems unlock new marketing possibilities. UrbanStems used Bloomreach for email marketing, SMS, web personalization, and mobile campaigns. The... platform let them build targeted segments and advanced analytics. UrbanStems delivered consistent experiences across channels. They used AI to optimize campaigns and identify trends. The case shows how UrbanStems improved customer engagement with Bloomreach.
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Bloomreach Engagement helped Rapha Racing track 31% more purchase events from Facebook Ads. Rapha faced challenges with rising ad costs... and lost data due to third-party cookie limits. They used Bloomreach to quickly set up Facebook Conversions API in one hour. This let them send more event data to Facebook and see true campaign results. Rapha’s marketing team now tracks conversions easily and gets a clear view of Facebook ad ROI.
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