Bloomreach Overview
Bloomreach leverages Loomi AI to tackle the challenge of real-time personalization in marketing automation. It addresses the need for businesses to enhance customer engagement and loyalty by delivering tailored experiences that drive growth and increase revenue. The platform's AI capabilities enable brands to create personalized interactions at scale, ensuring that each customer receives relevant content and offers. This approach not only boosts customer satisfaction but also fosters long-term loyalty. By integrating autonomous marketing and search functionalities, Bloomreach empowers businesses to adapt to changing consumer preferences efficiently. With over 1400 brands utilizing its solutions, Bloomreach stands out as a key player in the personalization landscape.
Use Cases
Customers recommend Campaign Management, Engagement Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using Bloomreach.
Business Priorities
Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Bloomreach.
Bloomreach Use-Cases and Business Priorities: Customer Satisfaction Data
Bloomreach works with different mediums / channels such as E-Mail.
Bloomreach's features include Personalization, Dashboard, Alerts: Popups & Notifications, etc. and Bloomreach support capabilities include AI Powered, Email Support, Phone Support, etc. also Bloomreach analytics capabilities include Analytics, and Custom Reports.
Reviews
"Customers are able to find products and add them to cart much faster with Bloomreach. Overall, our basket-building speed went up by over 25%." - Shanti Vellanki
Bloomreach, Rejoiner, Moosend, AgencyAnalytics, Yespo Оmnichannel CDP, etc., all belong to a category of solutions that help Marketing Automation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Bloomreach enables personalized, end-to-end customer journeys using commerce data. The world's #1 Commerce Experience Cloud optimizes every interaction.
Popular Business Setting
for Bloomreach
Top Industries
- Retail
- Marketing and Advertising
- Information Technology and Services
Popular in
- Mid Market
- Small Business
- Enterprise
Bloomreach is popular in Retail, Marketing And Advertising, and Information Technology And Services and is widely used by Mid Market, Small Business, and Enterprise.
Comprehensive Insights on Bloomreach Use Cases
Why is Bloomreach the best choice for Campaign Management?
What Are the key features of Bloomreach for Engagement Management?
What solutions does Bloomreach provide for Helpdesk Management?
What makes Bloomreach ideal for Communication Management?
How can Bloomreach enhance your Advertisement process?
53+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Bloomreach solved their Marketing Automation needs. Cuspera uses 3512 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Marketing Automation needs.
Customer Testimonials
CUSTOMERS | TESTIMONIALS |
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Customers are able to find products and add them to cart much faster with Bloomreach. Overall, our basket-building speed went up by over 25%. Testimonial By Shanti Vellanki |
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Highly relevant, semantically aware search combines machine-learning with human customization. Automatically optimize search, merchandising, marketing, and SEO efforts to deliver a relevant experience driven by your unique business goals. We're less focused on the day-to-day manual effort and tackl...ing more bigger-picture problems, like how do we drive product discovery and expose users to new categories, new products, new services. |
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Products, content, and services can be combined seamlessly and efficiently across every touchpoint. Unlock the power to scale market leading customer experiences without breaking the bank. Bloomreach enables us to connect all the different touch points and deliver a seamless customer experience tha...t really delights our customers and turns them into brand ambassadors. |
CUSTOMERS | TESTIMONIALS |
---|---|
![]() Shanti Vellanki IT Director Albertsons |
Customers are able to find products and add them to cart much faster with Bloomreach. Overall, our basket-building speed went up by over 25%. Testimonial By Shanti Vellanki |
![]() Doug Gribbel Senior Manager of Global eCommerce Search Staples |
Highly relevant, semantically aware search combines machine-learning with human customization. Automatically optimize search, merchandising, marketing, and SEO efforts to deliver a relevant experience driven by your unique business goals. We're less focused on the day-to-day manual effort and tackl...ing more bigger-picture problems, like how do we drive product discovery and expose users to new categories, new products, new services. |
![]() Ramon Bueno Head of Enterprise Architecture Desigual |
Products, content, and services can be combined seamlessly and efficiently across every touchpoint. Unlock the power to scale market leading customer experiences without breaking the bank. Bloomreach enables us to connect all the different touch points and deliver a seamless customer experience tha...t really delights our customers and turns them into brand ambassadors. |
Case Studies
CASE STUDY TFG (The Foschini Group)
CASE STUDY Benefit Cosmetics
CASE STUDY N Brown
CASE STUDY Popeyes UK
CASE STUDY Alshaya Group
CASE STUDY Burton
Video
Be Limitless With Bloomreach

Frequently Asked Questions(FAQ)
for Bloomreach
What is Bloomreach?
Bloomreach is the world’s #1 Commerce Experience Cloud, empowering brands to deliver customer journeys so personalized, they feel like magic. It offers a suite of products that drive true personalization and digital commerce growth, including Discovery, offering AI-driven search and merchandising; Content, offering a headless CMS; and Engagement, offering leading CDP and marketing automation solutions. Together, these solutions combine the power of unified customer and product data with the speed and scale of AI-optimization, enabling revenue-driving digital commerce experiences that convert on any channel and every journey.
Bloomreach serves over 850 global brands including Albertsons, Bosch, Puma, FC Bayern München, and Marks & Spencer. It is built specifically for brands, retailers and B2B companies who want to grow their revenue online while delivering each of their customers a premium, personalized experience. It helps to improve consistency and increase sales and revenue.
Bloomreach is backed by over a decade of AL/ML investment focused on digital commerce. Its models, algorithms, category-specific taxonomies, synonym libraries, and semantic AI and machine-learning outperform the market and drive meaningful revenue growth for clients. It also leverages the learnings from searches and transactions with an API-first set of solutions meant to help them reach and exceed the business goals.
Its features include semantic search to find products fast, working in tandem with merchandisers to help them be more data-driven and impactful, creating and controlling the whole experience across all channels, product discoverability with pathways, creating rules, and customizing the product list to achieve business goals and more.
What is Bloomreach used for?
What are the top features of Bloomreach?
Who uses Bloomreach?
What are Bloomreach alternatives?
Where is Bloomreach located?
Bloomreach Competitors
Bloomreach Features
- Low
- Medium
- High
FEATURE | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (65) |
Analytics | Read Reviews (311) |
Custom Reports | Read Reviews (544) |
CAPABILITIES | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (65) |
Analytics | Read Reviews (311) |
Custom Reports | Read Reviews (544) |
Bloomreach Integrations
Bloomreach integrates with a wide range of software applications through its robust data import and export capabilities.
Software Failure Risk Guidance
?for Bloomreach
Overall Risk Meter
Top Failure Risks for Bloomreach
Bloomreach, Inc. News
Bloomreach Appoints Ben Brewer as Chief Commercial Officer - MarTech Cube
Bloomreach has named Ben Brewer as its new chief commercial officer. Brewer will lead global commercial strategy, focusing on revenue growth and market expansion for Bloomreachs personalization and digital commerce solutions.
Bloomreach Appoints SaaS Revenue Veteran Ben Brewer as Chief Commercial Officer to Accelerate Global Growth
Bloomreach has appointed Ben Brewer as chief commercial officer to lead global commercial operations, focusing on revenue and customer success. Brewer brings extensive SaaS experience and will drive Bloomreachs expansion in AI-powered personalization and conversational AI markets.
Ahead of its Annual Innovation Fest, Bloomreach Unveils the Features Ushering in the Agentic Era of Marketing and Ecommerce
Bloomreach unveiled new AI-powered features ahead of its annual Innovation Fest, advancing its agentic platform for personalization in marketing and ecommerce. Key updates include autonomous marketing agents that automate campaign creation and enhanced conversational shopping capabilities. These innovations aim to help brands deliver more personalized, AI-driven customer experiences and streamline product discovery.
Bloomreach and Captain Up Partner to Offer Unified CRM, Gamification, and Loyalty Capabilities for iGaming
Bloomreach has partnered with Captain Up to deliver unified CRM, gamification, and loyalty solutions for iGaming brands. This collaboration combines Bloomreach's AI-driven personalization with Captain Up's gamification platform, enabling iGaming companies to enhance player engagement and retention through real-time data and loyalty programs.
Bloomreach, Inc. Profile
HQ Location
BloomReach, Inc. 82 Pioneer Way Mountain View, CA 94041
Employees
251-500
Social
Financials
SERIES F