Bloomreach Overview

Here’s the scoop on Bloomreach! We've gathered over 3512 insights from folks who use it, and know it inside out—from peer reviews to customer testimonials and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Bloomreach, Klaviyo, Ortto, Yespo Оmnichannel CDP, omnisend, etc., all belong to a category of solutions that help Marketing Automation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Bloomreach is right for your needs? Our Cuspera AI engine can evaluate how Bloomreach fits your specific business needs, industry, and context. Get your personalized assessment report today.

Bloomreach supports business activities such as:

  • Campaign Management
  • Engagement Management
  • Helpdesk Management
  • Communication Management
  • Advertisement

Bloomreach can help you with many business goals, such as Increase Sales & Revenue, Enhance Customer Relationships, Acquire Customers, Improve ROI, Increase Customer Life Time Value, etc. It can help manage these activities if you use E-Mail for these needs. As a solution, Bloomreach's capabilities include Personalization, Dashboard, Alerts: Popups & Notifications, etc.

Bloomreach was founded in 2009. Retail Vertical is its biggest customer base.

Reviews

"Highly relevant, semantically aware search combines machine-learning with human customization. Automatically optimize search, merchandising, marketing, and SEO efforts to deliver a relevant experience driven by your unique business goals. We're less... focused on the day-to-day manual effort and tackling more bigger-picture problems, like how do we drive product discovery and expose users to new categories, new products, new services. " - Doug Gribbel

Bloomreach Reviews

11 buyers and buying teams have used Cuspera to assess how well Bloomreach solved their Marketing Automation needs. Cuspera uses 3512 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Marketing Automation needs.

Business Priorities

Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities peers achieved using Bloomreach.

Other priorities:

  • Acquire Customers
  • Improve ROI
  • Increase Customer Life Time Value
  • Improve Efficiency
  • Launch New Products
  • Improve Brand Engagement
  • Scale Best Practices
  • Increase Average Basket Value
  • Enter New Markets Internationally Or Locally
  • Build Brand Awareness
  • Improve Digital And Social Presence
  • Improve Internal Communications
  • Grow Market Share
See all business priorities See less business priorities

Use Cases

Peers recommend Campaign Management , Engagement Management , Helpdesk Management , as the business use cases that they have been most satisfied while using Bloomreach.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Campaign Management with E-Mail

4.88/5

Read Reviews (131)

"...last seen products targeted email marketing campaigns geo analysis...."
campaign analytics

4.84/5

Read Reviews (61)

"...It allows to create really smart campaigns and complex reports which are very handy for strategy development...."
campaign monitoring

4.46/5

Read Reviews (4)

"...Regarding specific campaigns we track what action customers make after a clicking to an URL and which events result to a conversion...."
Engagement Management

4.95/5

Read Reviews (101)

"...so we test our ideas to optimize customer interactions...."
engaging and following up

4.94/5

Read Reviews (68)

"...Realize the true magic of customer data through the delivery of engaging, consistent, and tailor-made experiences across all digital touchpoints. ..."
Helpdesk Management with E-Mail

3.98/5

Read Reviews (99)

"...Exponea is user friendly, with complex functionalities, great design and helpful online support team!...."
PEER EXPERIENCES
Campaign Management with E-Mail

4.88/5

Read Reviews (131)

"...last seen products targeted email marketing campaigns geo analysis...." Peer review by Administrator
campaign analytics

4.88/5

Read Reviews (61)

campaign monitoring

4.88/5

Read Reviews (4)

Engagement Management

4.95/5

Read Reviews (101)

"...so we test our ideas to optimize customer interactions...." Peer review by Michal L., Telecommunications
engaging and following up

4.95/5

Read Reviews (68)

Helpdesk Management with E-Mail

3.98/5

Read Reviews (99)

"...Exponea is user friendly, with complex functionalities, great design and helpful online support team!...." Peer review by Administrator

53+ more Business Use Cases

Our AI advisor, Wyz, harnessed 3512 insights from peers and experts to help you assess how these Bloomreach use cases fit your Marketing Automation needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Bloomreach testimonial

Doug Gribbel

Senior Manager of Global eCommerce Search

Staples

Highly relevant, semantically aware search combines machine-learning with human customization. Automatically optimize search, merchandising, marketing, and SEO efforts to deliver a relevant experience driven by your unique business goals. We're less focused on the day-to-day manual effort and tackl...ing more bigger-picture problems, like how do we drive product discovery and expose users to new categories, new products, new services.

Testimonial By Doug Gribbel
Bloomreach testimonial

David McInerney

CEO

FreshDirect

The demand for online shopping is huge, tremendous, and we are doing the best that we can to fill what we can. Testimonial By David McInerney
Bloomreach testimonial

Shanti Vellanki

IT Director

Albertsons

Customers are able to find products and add them to cart much faster with Bloomreach. Overall, our basket-building speed went up by over 25%. Testimonial By Shanti Vellanki
CUSTOMERS TESTIMONIALS
Bloomreach testimonial

Doug Gribbel

Senior Manager of Global eCommerce Search

Staples

Highly relevant, semantically aware search combines machine-learning with human customization. Automatically optimize search, merchandising, marketing, and SEO efforts to deliver a relevant experience driven by your unique business goals. We're less focused on the day-to-day manual effort and tackl...ing more bigger-picture problems, like how do we drive product discovery and expose users to new categories, new products, new services.

Testimonial By Doug Gribbel
Bloomreach testimonial

David McInerney

CEO

FreshDirect

The demand for online shopping is huge, tremendous, and we are doing the best that we can to fill what we can. Testimonial By David McInerney
Bloomreach testimonial

Shanti Vellanki

IT Director

Albertsons

Customers are able to find products and add them to cart much faster with Bloomreach. Overall, our basket-building speed went up by over 25%. Testimonial By Shanti Vellanki

Case Studies

COMPANY CASE STUDIES
Bloomreach case study
Case Study B&S

Learn how B&S is transforming the traditional B2B distribution sector by offering a headless, experience-first, digital experience to its customers.

Read More
Bloomreach case study
Case Study Torrid

Learn how Torrid used Bloomreach technology to ensure a seamless and efficient online shopping experience for their customers.

Read More
Bloomreach case study
Case Study Williams Sonoma

How Williams Sonoma boosted traffic and revenue with Bloomreach SEO

Read More

Video

Be Limitless With Bloomreach

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Frequently Asked Questions(FAQ)

for Bloomreach

What is Bloomreach?

Bloomreach is the world’s #1 Commerce Experience Cloud, empowering brands to deliver customer journeys so personalized, they feel like magic. It offers a suite of products that drive true personalization and digital commerce growth, including Discovery, offering AI-driven search and merchandising; Content, offering a headless CMS; and Engagement, offering leading CDP and marketing automation solutions. Together, these solutions combine the power of unified customer and product data with the speed and scale of AI-optimization, enabling revenue-driving digital commerce experiences that convert on any channel and every journey.

What is Bloomreach used for?

Bloomreach is a Marketing Automation Software mainly used by its customers to Increase Sales & Revenue and Enhance Customer Relationships by Campaign Management, Engagement Management and Helpdesk Management .

What are the top features of Bloomreach?

Personalization, Dashboard and Alerts: popups & Notifications are some of the top features of Bloomreach.

Who uses Bloomreach?

Bloomreach is used by Retail, Marketing And Advertising and Information Technology And Services among other industries.

What are Bloomreach alternatives?

Klaviyo, Ortto, Yespo Оmnichannel CDP and Omnisend are popular alternatives for Bloomreach.

Where is Bloomreach located?

Bloomreach is headquartered at BloomReach, Inc. 82 Pioneer Way Mountain View, CA 94041.

Popular Business Setting

for Bloomreach

Top Industries

  • Retail
  • Marketing and Advertising
  • Information Technology and Services

Popular in

  • Mid Market
  • Small Business
  • Enterprise
lightning

Peers used Bloomreach to Increase sales & revenue and Enhance customer relationships

Peer and Expert Opinion on Features

for Bloomreach

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Personalization

4.88/5

Read Reviews (277)
Dashboard

4.72/5

Read Reviews (104)
Alerts: popups & Notifications

4.89/5

Read Reviews (64)
Micro customer segmenting

4.97/5

Read Reviews (62)
Templates

3.13/5

Read Reviews (47)
FEATURES RATINGS AND REVIEWS
Personalization

4.88/5

Read Reviews (277)
Dashboard

4.72/5

Read Reviews (104)
Alerts: popups & Notifications

4.89/5

Read Reviews (64)
Micro customer segmenting

4.97/5

Read Reviews (62)
Templates

3.13/5

Read Reviews (47)

IT and Other Capabilities

for Bloomreach

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.56/5

Read Reviews (121)
Data Import

4.24/5

Read Reviews (291)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.56/5

Read Reviews (121)
Data Import

4.24/5

Read Reviews (291)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

4.68/5

Read Reviews (76)
Phone Support

4.49/5

Read Reviews (49)
Chat Support

4.37/5

Read Reviews (82)
24/7 Support

4.34/5

Read Reviews (367)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

4.68/5

Read Reviews (76)
Phone Support

4.49/5

Read Reviews (49)
Chat Support

4.37/5

Read Reviews (82)
24/7 Support

4.34/5

Read Reviews (367)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.76/5

Read Reviews (65)
Analytics

4.74/5

Read Reviews (311)
Custom Reports

4.24/5

Read Reviews (544)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.76/5

Read Reviews (65)
Analytics

4.74/5

Read Reviews (311)
Custom Reports

4.24/5

Read Reviews (544)

Software Failure Risk Guidance

?

for Bloomreach

Overall Risk Meter

Low Medium High

Top Failure Risks for Bloomreach

Vendor Profile Details

Company Name

Bloomreach

Year Founded

2009

HQ Location

BloomReach, Inc. 82 Pioneer Way Mountain View, CA 94041

Employees

251-500

Social

Financials

SERIES F