Bloomreach Overview
This is a summary of the comprehensive capabilities and benefits of Bloomreach based on over 3512 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Bloomreach, Klaviyo, Ortto, Yespo Оmnichannel CDP, omnisend, etc., all belong to a category of solutions that help Marketing Automation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Bloomreach is right for your needs? Our Cuspera AI engine can evaluate how Bloomreach fits your specific business needs, industry, and context. Get your personalized assessment report today.
Bloomreach supports business activities such as:
- Campaign Management
- Engagement Management
- Helpdesk Management
- Communication Management
- Advertisement
Bloomreach can help you with many business goals, such as Increase Sales & Revenue, Enhance Customer Relationships, Acquire Customers, Improve ROI, Increase Customer Life Time Value, etc. It can help manage these activities if you use E-Mail for these needs. As a solution, Bloomreach's capabilities include Personalization, Dashboard, Alerts: Popups & Notifications, etc.
Bloomreach was founded in 2009. Retail Vertical is its biggest customer base.
Reviews
"Highly relevant, semantically aware search combines machine-learning with human customization. Automatically optimize search, merchandising, marketing, and SEO efforts to deliver a relevant experience driven by your unique business goals. We're less... focused on the day-to-day manual effort and tackling more bigger-picture problems, like how do we drive product discovery and expose users to new categories, new products, new services. " - Doug Gribbel
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Bloomreach solved their Marketing Automation needs. Cuspera uses 3512 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Marketing Automation needs.
Business Priorities
Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities peers achieved using Bloomreach.
Use Cases
Peers recommend Campaign Management , Engagement Management , Helpdesk Management , as the business use cases that they have been most satisfied while using Bloomreach.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Campaign Management with E-Mail |
4.88/5 ★ |
"...are plenty of integration options to pull the data to marketing campaigns...." Peer review by Tomasz C. |
| campaign analytics |
4.84/5 ★ |
"...After integration, we need our IT guys just from time to time - we are completely independent as it provides accurate data for our analytics and promotional campaign needs...." Peer review by Filip K, Managing Director SK & CZ |
| campaign monitoring |
4.46/5 ★ |
"...We created automated email campaigns, we track the user customer journey, we perform a lot of AB tests and try to use every feature Exponea gives us..." Peer review by Róbert Z., Retail |
| Engagement Management |
4.95/5 ★ |
"...Delivering fast (double-digit) improvements of engagement metrics driven by trigger based communication due to personalisation and content relevancy you spread towards customers over multi channels...." Peer review by Jaroslav N. |
| engaging and following up |
4.94/5 ★ |
"...Delivering fast (double-digit) improvements of engagement metrics driven by trigger based communication due to personalisation and content relevancy you spread towards customers over multi channels...." Peer review by Jaroslav N. |
| Helpdesk Management with E-Mail |
3.98/5 ★ |
"...What I like best is how many possibilities Exponea has and how exponea's support team is helping us with our ideas...." Peer review by Martin H., Sports |
| PEER EXPERIENCES | |
|---|---|
| Campaign Management with E-Mail |
4.88/5 ★ |
"...are plenty of integration options to pull the data to marketing campaigns...." Peer review by Tomasz C. |
|
| campaign analytics |
4.88/5 ★ |
| campaign monitoring |
4.88/5 ★ |
| Engagement Management |
4.95/5 ★ |
"...Delivering fast (double-digit) improvements of engagement metrics driven by trigger based communication due to personalisation and content relevancy you spread towards customers over multi channels...." Peer review by Jaroslav N. |
|
| engaging and following up |
4.95/5 ★ |
| Helpdesk Management with E-Mail |
3.98/5 ★ |
"...What I like best is how many possibilities Exponea has and how exponea's support team is helping us with our ideas...." Peer review by Martin H., Sports |
|
53+ more Business Use Cases
Our AI advisor, Wyz, harnessed 3512 insights from peers and experts to help you assess how these Bloomreach use cases fit your Marketing Automation needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Highly relevant, semantically aware search combines machine-learning with human customization. Automatically optimize search, merchandising, marketing, and SEO efforts to deliver a relevant experience driven by your unique business goals. We're less focused on the day-to-day manual effort and tackl...ing more bigger-picture problems, like how do we drive product discovery and expose users to new categories, new products, new services. |
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|
The demand for online shopping is huge, tremendous, and we are doing the best that we can to fill what we can. Testimonial By David McInerney |
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Products, content, and services can be combined seamlessly and efficiently across every touchpoint. Unlock the power to scale market leading customer experiences without breaking the bank. Bloomreach enables us to connect all the different touch points and deliver a seamless customer experience tha...t really delights our customers and turns them into brand ambassadors. |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Doug Gribbel Senior Manager of Global eCommerce Search Staples |
Highly relevant, semantically aware search combines machine-learning with human customization. Automatically optimize search, merchandising, marketing, and SEO efforts to deliver a relevant experience driven by your unique business goals. We're less focused on the day-to-day manual effort and tackl...ing more bigger-picture problems, like how do we drive product discovery and expose users to new categories, new products, new services. |
|
David McInerney CEO FreshDirect |
The demand for online shopping is huge, tremendous, and we are doing the best that we can to fill what we can. Testimonial By David McInerney |
|
Ramon Bueno Head of Enterprise Architecture Desigual |
Products, content, and services can be combined seamlessly and efficiently across every touchpoint. Unlock the power to scale market leading customer experiences without breaking the bank. Bloomreach enables us to connect all the different touch points and deliver a seamless customer experience tha...t really delights our customers and turns them into brand ambassadors. |
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
Case Study Solid SignalRead More |
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Case Study Canadian TireRead More |
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Case Study StaplesRead More |
Video
Be Limitless With Bloomreach
Frequently Asked Questions(FAQ)
for Bloomreach
What is Bloomreach?
What is Bloomreach used for?
What are the top features of Bloomreach?
Who uses Bloomreach?
What are Bloomreach alternatives?
Where is Bloomreach located?
Popular Business Setting
for Bloomreach
Top Industries
- Retail
- Marketing and Advertising
- Information Technology and Services
Popular in
- Mid Market
- Small Business
- Enterprise
Peers used Bloomreach to Increase sales & revenue and Enhance customer relationships
Bloomreach Alternatives
Peer and Expert Opinion on Features
for Bloomreach
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (277) |
| Dashboard | Read Reviews (104) |
| Alerts: popups & Notifications | Read Reviews (64) |
| Micro customer segmenting | Read Reviews (62) |
| Templates | Read Reviews (47) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (277) |
| Dashboard | Read Reviews (104) |
| Alerts: popups & Notifications | Read Reviews (64) |
| Micro customer segmenting | Read Reviews (62) |
| Templates | Read Reviews (47) |
IT and Other Capabilities
for Bloomreach
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (121) |
| Data Import | Read Reviews (291) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (121) |
| Data Import | Read Reviews (291) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (76) |
| Phone Support | Read Reviews (49) |
| Chat Support | Read Reviews (82) |
| 24/7 Support | Read Reviews (367) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (76) |
| Phone Support | Read Reviews (49) |
| Chat Support | Read Reviews (82) |
| 24/7 Support | Read Reviews (367) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (65) |
| Analytics | Read Reviews (311) |
| Custom Reports | Read Reviews (544) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (65) |
| Analytics | Read Reviews (311) |
| Custom Reports | Read Reviews (544) |
Software Failure Risk Guidance
?for Bloomreach
Overall Risk Meter
Top Failure Risks for Bloomreach
Vendor Profile Details
HQ Location
BloomReach, Inc. 82 Pioneer Way Mountain View, CA 94041
Employees
251-500
Social
Financials
SERIES F
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