Bloomreach Overview

Bloomreach enables personalized, end-to-end customer journeys using commerce data. The world's #1 Commerce Experience Cloud optimizes every interaction.

Use Cases

Customers recommend Campaign Management, Engagement Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using Bloomreach.

Other use cases:

  • Communication Management
  • Advertisement
  • Social Media Analytics
  • Merchandising
  • Contact List Management
  • Segmentation And Targeting
  • Identify Target Customers
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Business Priorities

Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Bloomreach.

Other priorities:

  • Acquire Customers
  • Improve ROI
  • Increase Customer Life Time Value
  • Improve Efficiency
  • Launch New Products
  • Improve Brand Engagement
  • Scale Best Practices
  • Increase Average Basket Value
  • Enter New Markets Internationally Or Locally
  • Build Brand Awareness
  • Improve Digital And Social Presence
  • Improve Internal Communications
  • Grow Market Share
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Bloomreach Use-Cases and Business Priorities: Customer Satisfaction Data

Bloomreach works with different mediums / channels such as E-Mail,

Bloomreach's features include Personalization, Dashboard, Alerts: Popups & Notifications, etc.

Reviews

"The demand for online shopping is huge, tremendous, and we are doing the best that we can to fill what we can." - David McInerney

Bloomreach, Klaviyo, Ortto, Yespo Оmnichannel CDP, omnisend, etc., all belong to a category of solutions that help Marketing Automation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Bloomreach

Top Industries

  • Retail
  • Marketing and Advertising
  • Information Technology and Services

Popular in

  • Mid Market
  • Small Business
  • Enterprise

Bloomreach is popular in Retail, Marketing And Advertising, and Information Technology And Services and is widely used by Mid Market, Small Business, and Enterprise.

Comprehensive Insights on Bloomreach Use Cases

Why is Bloomreach the best choice for Campaign Management?

The platform facilitates marketing campaign management through comprehensive analytics and automated orchestration across multiple channels. It empowers users to personalize campaigns, monitor performance in real-time, and integrate with various data sources. The platform's effectiveness can be hindered by limitations in its copy-and-paste functionality and campaign reporting setup.
"...We are solving our marketing analysis and direct execution of marketing campaigns without our IT interaction...." Peer review by Ľuboš B, Head of IT Department, Apparel & Fashion

How does Bloomreach address your Engagement Management Challenges?

Bloomreach Engagement Management empowers businesses to engage with customers throughout their lifecycle, optimizing interactions and driving conversions. It facilitates personalized customer experiences through a combination of data analysis, retargeting, and marketing automation. The platform's primary limitation is its reliance on robust data integration for optimal performance.
"...Second important differentiator is the ease of implementing a omni-channel view of a customers interactions and the ability to have this "time-line" perspective...." Peer review by Matej M, Director of Business Development, Information Technology and Services

Why is Bloomreach the best choice for Helpdesk Management?

How can Bloomreach optimize your Communication Management Workflow?

What solutions does Bloomreach provide for Advertisement?

53+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Bloomreach solved their Marketing Automation needs. Cuspera uses 3512 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Marketing Automation needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Bloomreach testimonial

David McInerney

CEO

FreshDirect

The demand for online shopping is huge, tremendous, and we are doing the best that we can to fill what we can. Testimonial By David McInerney
Bloomreach testimonial

Brooke Logan

Sr. eCommerce Manager

HD Supply

We rely on the Bloomreach algorithm to really drive the majority of our search results. Testimonial By Brooke Logan
Bloomreach testimonial

Doug Gribbel

Senior Manager of Global eCommerce Search

Staples

Highly relevant, semantically aware search combines machine-learning with human customization. Automatically optimize search, merchandising, marketing, and SEO efforts to deliver a relevant experience driven by your unique business goals. We're less focused on the day-to-day manual effort and tackl...ing more bigger-picture problems, like how do we drive product discovery and expose users to new categories, new products, new services.

Testimonial By Doug Gribbel
CUSTOMERS TESTIMONIALS
Bloomreach testimonial

David McInerney

CEO

FreshDirect

The demand for online shopping is huge, tremendous, and we are doing the best that we can to fill what we can. Testimonial By David McInerney
Bloomreach testimonial

Brooke Logan

Sr. eCommerce Manager

HD Supply

We rely on the Bloomreach algorithm to really drive the majority of our search results. Testimonial By Brooke Logan
Bloomreach testimonial

Doug Gribbel

Senior Manager of Global eCommerce Search

Staples

Highly relevant, semantically aware search combines machine-learning with human customization. Automatically optimize search, merchandising, marketing, and SEO efforts to deliver a relevant experience driven by your unique business goals. We're less focused on the day-to-day manual effort and tackl...ing more bigger-picture problems, like how do we drive product discovery and expose users to new categories, new products, new services.

Testimonial By Doug Gribbel

Case Studies

COMPANY CASE STUDIES
Bloomreach case study
Case Study Albertsons

Albertsons Builds an End-to-End Online Shopping Experience

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Bloomreach case study
Case StudyAnnie Selke

Learn how Annie Selke used Bloomreach technology to help customers find products as quickly and smoothly as possible.

Read More
Bloomreach case study
Case Study Sanquin

Learn how Sanquin uses Bloomreach’s CMS to encourage blood donors to register by optimizing the customer experience.

Read More

Video

Be Limitless With Bloomreach

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Frequently Asked Questions(FAQ)

for Bloomreach

What is Bloomreach?

Bloomreach is the world’s #1 Commerce Experience Cloud, empowering brands to deliver customer journeys so personalized, they feel like magic. It offers a suite of products that drive true personalization and digital commerce growth, including Discovery, offering AI-driven search and merchandising; Content, offering a headless CMS; and Engagement, offering leading CDP and marketing automation solutions. Together, these solutions combine the power of unified customer and product data with the speed and scale of AI-optimization, enabling revenue-driving digital commerce experiences that convert on any channel and every journey.

Bloomreach serves over 850 global brands including Albertsons, Bosch, Puma, FC Bayern München, and Marks & Spencer. It is built specifically for brands, retailers and B2B companies who want to grow their revenue online while delivering each of their customers a premium, personalized experience. It helps to improve consistency and increase sales and revenue.

Bloomreach is backed by over a decade of AL/ML investment focused on digital commerce. Its models, algorithms, category-specific taxonomies, synonym libraries, and semantic AI and machine-learning outperform the market and drive meaningful revenue growth for clients. It also leverages the learnings from searches and transactions with an API-first set of solutions meant to help them reach and exceed the business goals.

Its features include semantic search to find products fast, working in tandem with merchandisers to help them be more data-driven and impactful, creating and controlling the whole experience across all channels, product discoverability with pathways, creating rules, and customizing the product list to achieve business goals and more.

What is Bloomreach used for?

Bloomreach is a Marketing Automation Software mainly used by its customers to Increase Sales & Revenue and Enhance Customer Relationships by Campaign Management, Engagement Management and Helpdesk Management .

What are the top features of Bloomreach?

Personalization, Dashboard and Alerts: popups & Notifications are some of the top features of Bloomreach.

Who uses Bloomreach?

Bloomreach is used by Retail, Marketing And Advertising and Information Technology And Services among other industries.

What are Bloomreach alternatives?

Klaviyo, Ortto, Yespo Оmnichannel CDP and Omnisend are popular alternatives for Bloomreach.

Where is Bloomreach located?

Bloomreach is headquartered at BloomReach, Inc. 82 Pioneer Way Mountain View, CA 94041.
lightning

Peers used Bloomreach for campaign management and engagement management

Bloomreach Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.76/5

Read Reviews (65)
Analytics

4.74/5

Read Reviews (311)
Custom Reports

4.24/5

Read Reviews (544)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.76/5

Read Reviews (65)
Analytics

4.74/5

Read Reviews (311)
Custom Reports

4.24/5

Read Reviews (544)

Software Failure Risk Guidance

?

for Bloomreach

Overall Risk Meter

Low Medium High

Top Failure Risks for Bloomreach

Bloomreach News

Bloomreach Unveils Premium Loomi AI Features for Ecommerce Teams - CMSWire.com

MOUNTAIN VIEW, Calif.--(BUSINESS WIRE )--Bloomreach , the platform fueling limitless ecommerce personalization, today announced seven premium new ...

30 Jun 2024 - source

Bloomreach Unveils Premium Loomi AI Features for Ecommerce Teams | MarTech Cube

Bloomreach, the platform fueling limitless ecommerce personalization, today announced seven premium new features for its proprietary Loomi AI.

27 Jun 2024 - source

Bloomreach Adds Premium Loomi AI Features - Destination CRM

Bloomreach, providers of a platform for e-commerce personalization, has added seven premium features to Loomi AI, including marketing automation ...

27 Jun 2024 - source

Bloomreach Profile

Company Name

Bloomreach

Year Founded

2009

HQ Location

BloomReach, Inc. 82 Pioneer Way Mountain View, CA 94041

Employees

251-500

Social

Financials

SERIES F