Bird's email API helped Binance increase its marketing email volume by 2.5x while keeping high engagement. Binance needed to send over 150 million emails weekly and required strong deliverability and... analytics. Bird provided secure, scalable infrastructure and detailed performance tracking. Binance achieved 99.01% inbox placement and improved user engagement. The platform also met strict security and compliance needs for Binance's global operations.
Bird helped BukuWarung improve OTP conversion rates by 15%. BukuWarung used Bird to test SMS and WhatsApp for OTP delivery. SMS outperformed WhatsApp, leading to a new process. Now, SMS is the main c...hannel and WhatsApp is a fallback. OTP conversions increased to about 97%. BukuWarung now verifies over 200,000 merchants each month.
Airwallex had trouble sending SMS messages in some countries. This caused problems for customers who needed 2FA codes. Airwallex partnered with Bird to fix these issues. Bird helped Airwallex reduce ...SMS onboarding time from over a month to 7 days. Airwallex expanded into 30 new countries in 2 months. SMS deliverability improved from 89.6% to 94.4%.
Bird Deliverability Analytics helped Eventbrite improve email seeding and deliverability analytics. Before Bird, manual seeding took hours or days and teams lacked accurate deliverability metrics. Wi...th Bird, Eventbrite set up campaign seeding in minutes and gained real-time deliverability insights. The Automatic Inline Seeding tool made the process easy and reliable. Eventbrite's customer experience teams now track email status quickly, helping event creators and attendees. Bird's support and features met Eventbrite's needs for reliable email delivery and analytics.
Bird Email Design System helped Genesys do four times more email work in just 90 days. The team faced slow, manual email creation and branding issues. With Bird, over 110 marketers now build emails f...aster and keep branding consistent. The no-code editor and locked design elements cut QA time and errors. Genesys sped up automation and campaign exports, supporting 10+ languages and 100+ marketers. Bird’s features improved teamwork, translation, and quality checks.
Bird helped Bumrungrad International Hospital launch an omnichannel communication platform. The hospital needed to reach patients in over 190 countries and handle language and time zone barriers. Bir...d integrated chat channels like Line, WhatsApp, and Facebook Messenger, and connected with Salesforce for centralized oversight. After using Bird, Bumrungrad no longer misses patient interactions and now offers secure, efficient, and multilingual support. The hospital improved patient engagement and became more responsive to diverse needs.
Bird helped CARSOME use WhatsApp to talk to customers faster and better. CARSOME used to have slow, messy replies and low conversions with SMS. With Bird, they now send automated updates, reminders, ...and personal messages on WhatsApp. Customers get answers 60% faster. Over 10% of orders now convert during the pre-screen process. CARSOME keeps all chats in one place, making it easier to help customers and sell more cars.
Bird's WhatsApp Business solution helped Expert connect online shoppers with local store agents. Expert added a WhatsApp button to product pages, letting customers chat with one of 225+ agents for re...al-time advice. Bird's Flow Builder and Inbox tools routed messages and centralized communications. Expert now manages over 50,000 WhatsApp messages monthly. The result was an 80% conversion rate to sales from inbound leads.
Al Jazeera used the WhatsApp API to automate fact-checking for its journalists. The Sanad agency launched 24/7 chatbot support, making it easier for reporters to verify news from anywhere. This led t...o a 173% increase in fact-checking requests via WhatsApp. Now, 20% of all requests are handled automatically, and 44% of journalists use the WhatsApp service. The solution reduced response times and improved engagement between journalists and the newsroom.
Bird’s Flow Builder and Inbox helped Aramex handle a surge in customer support requests during the pandemic. Aramex used WhatsApp and chatbots to automate delivery tracking and updates, reducing the ...need for calls. The support team now manages 500,000 WhatsApp messages each month. Agent productivity increased by 2.7 times. Aramex aims to cut call volume by 80% as they expand Bird’s solutions to more countries.
Taxi for Email helped EF English Live speed up email campaign creation. The team faced slow, manual processes and needed to send emails in 30+ languages. Taxi for Email integrated with their ESP and ...let them build emails without coding. The new system cut campaign build time by 95%. Now, 80% of their time goes to optimizing, not building. They send emails in over 30 languages, including right-to-left formats.
Zillow wanted to improve how they sent emails to users. They needed to make sure emails arrived on time, even during busy times. Zillow used Bird's email solutions to help with this. After switching ...to Bird, Zillow could track email performance better and send more emails with confidence. As a result, Zillow increased their email open rates by 161% in the first month.
Bird Flow Builder helped ComparaOnline automate lead qualification and re-engagement for car and travel insurance. The company used WhatsApp to send automated reminders and messages. This reduced man...ual work for sales reps and improved the buying experience. ComparaOnline saw an 18% increase in conversion rates. Over 1 million users now use the platform each month.
Emma uses PowerMTA to send up to 400 million emails each month. Their old PHP-based system could not handle the growing volume and lacked key features. PowerMTA helped Emma scale email delivery effic...iently and at a lower cost. Emma now supports over 45,000 organizations in 51 countries. The company saw a 35% annual growth rate in email volume after switching to PowerMTA.
Glovo used Bird's Flow Builder with WhatsApp Business to speed up partner onboarding. The challenge was slow onboarding and high costs. Flow Builder automated conversations and tasks, making onboardi...ng faster and easier. Glovo saw a 4x increase in onboarding speed in some countries. Partner onboarding capacity grew by over 300%. Onboarding costs dropped by 30% to 80% depending on the country.
PagerDuty needed to send important alerts to the right people fast, no matter where they were in the world. They used Bird’s Voice connectivity to make sure their notifications worked everywhere. Bir...d gave PagerDuty access to over 220 global telecom providers and reliable caller ID. This helped PagerDuty deliver business-critical notifications and reduce downtime for their customers.
Aimy used Bird's WhatsApp integration to help salons boost repeat bookings by 30%. Before Bird, salons struggled with messy appointment management and high no-show rates. With Bird, Aimy enabled auto...mated reminders and multichannel communication. Salons saw a 50% drop in no-shows and 95% of WhatsApp messages were read within an hour. The solution made booking easier and improved customer retention for salons.
