Real-World Case Studies and Customer Success Stories with Automation Anywhere Enterprise (RPA)

Automation Anywhere helped St. James's Place automate business insurance and investment reporting. The company now checks 85–90% of cases with... bots. Advisors doubled the number of cases reviewed. Automation saves 63 minutes per case. Teams plan to expand automation to more areas like customer service and finance. The platform's ease of use enabled fast adoption and visible value.
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Automation Anywhere helped PGGM deploy robotic process automation in just two weeks. PGGM automated repetitive tasks, saving 1,200 hours per... year. Employees now focus more on analysis and less on manual work. The company rolled out 10 automation bots, starting with invoice processing. Automation streamlined accounting and improved efficiency across departments.
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Automation Anywhere helped PGGM automate accounting and other departments. PGGM saved 19,466 hours in 10 months and processed 119,956 tasks.... The company automated 27 processes, including pension management and employee retirement. Automation Anywhere made it easy for PGGM to adapt to changing environments. PGGM can now deliver services faster and more efficiently.
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Automation Anywhere helped Monte Titoli cut processing time by 94%. The company automated 16 processes, saving 6,400 hours annually by... 2020. Monte Titoli used RPA to monitor key systems and manage SWIFT messages. This automation improved business growth and customer experience. Monte Titoli could reallocate staff to focus on better client service.
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Automation Anywhere helped a global credit reporting company automate 500,000 tasks in just four months. The company saw a 600%... increase in productivity and reduced costs by six times. Automation streamlined data entry and reporting, making decisions faster and more accurate. The IT-run Center of Excellence enabled rapid deployment of 35 bots across departments. The solution improved security and compliance with PCI and GDPR standards.
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W&W Gruppe used Automation Anywhere's RPA to clear a four-year backlog of insurance claims in just four months. They deployed 18... bots to automate 56 processes, handling 150,000 tasks and saving 1.5 hours per reimbursement document. Employees could focus more on customer service. The company now uses intelligent automation across departments for process improvement and time savings.
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Automation Co-Pilot helped a major financial services company automate over 260 processes. The company used AI-powered automation to guide clients,... capture key data, and streamline complex workflows. This led to a 99% reduction in service level agreement delays and 80% of complex calculations automated. 60% of incoming client requests are now automated, freeing staff to focus on client relationships. The result is faster responses, higher productivity, and more contracts won.
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Automation Anywhere's AI Document Automation helped a global tax service leader process over 1. 5 million documents each year. The...company improved data processing speed and accuracy, achieving 90% data extraction accuracy. Document handling time was reduced, and more than 1 million documents were processed. The team used document classification to boost efficiency and maintain human review for quality. These changes led to higher productivity and better service quality for clients.
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Automation Anywhere helped St. James’s Place automate commercial insurance and pension fund processes. The company now checks 85–90% of cases... with bots, saving 63 minutes per case. Advisors doubled the number of cases they can review. Employees embraced automation and saw added value. St. James’s Place expects even greater benefits as automation expands.
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Automation Anywhere helped PGGM automate repetitive tasks in just two weeks. The company deployed 10 intelligent automations, saving 1,200 hours... per year. Employees shifted from manual data entry to more analytical work. Automation streamlined invoice processing, reducing human intervention. Staff quickly embraced the new system after seeing time savings.
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Automation Anywhere helped PGGM automate pension administration and accounting. PGGM saved 19,466 hours in 10 months and processed 119,956 tasks.... The company automated 27 processes, including pension changes and fund transfers. Automation Anywhere's platform was easy to use and flexible. PGGM saw fast adoption and improved efficiency across departments.
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Automation Anywhere helped Osaic automate 88,000 annual ACH transactions. Osaic reduced manual work by 15–25% and saved over 25,000 hours... per year. The company achieved a 65% early case completion rate. Turnaround time dropped by 20%. Osaic’s team can now focus on higher-value work and manage seasonal spikes with ease.
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Automation Anywhere helped Monte Titoli cut processing time by 94%. The company automated 16 processes, saving 6,400 hours per year.... Automation included handling SWIFT messages, financial data, and system monitoring. Staff were reassigned to client relations and higher-value tasks. Monte Titoli grew its international business without adding resources.
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Automation Anywhere's CoE Manager helped a global investment bank cut new account processing time by 92%. The bank faced challenges... with regulatory compliance, role-based access control, and robot lifecycle management. CoE Manager provided visibility, access controls, and lifecycle insights for over 1,000 robots. The solution enabled secure, compliant, and scalable automation across customer service workflows. The bank now uses advanced automation, machine learning, and cognitive tools for better operations.
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Automation Anywhere helped a global credit reporting company automate 500,000 tasks in four months. The company saw a 600% productivity... gain and reduced costs by six times. They used intelligent automation for data entry and reporting. A center of excellence managed the rollout and trained business users in RPA. The automation success started in finance and expanded to other functions.
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Automation Anywhere helped Juniper Networks automate its billing process. Manual invoice tasks were eliminated, reducing errors and risks. The automation... led to a 100% reduction in process time and 33% less manual work. Juniper now processes invoices instantly, with unlimited 24/7 billing capacity. Employees can focus on analysis and improving cash flow instead of repetitive tasks.
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Automation Anywhere helped Juniper Networks automate billing and invoice processes. The company reduced process cycle time by 100% and cut... manual work by 33%. Staff can now focus on analysis and creative tasks instead of repetitive work. The automation allows 24/7 unlimited billing requests. Juniper improved efficiency, reduced errors, and supported business growth with RPA.
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IQVIA used Automation Anywhere to automate complex data analysis and document processing for clinical trials. They improved patient analysis efficiency... by 80%. Data entry and QA costs dropped by up to 65%. The solution also sped up response times by 30%. IQVIA's team can now focus more on high-value work and drive clinical innovation faster.
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Automation Anywhere helped Viaflow launch the FlowTalents program in Brazil. The program offers free training in automation and technical skills... to job seekers. Over 85 graduates completed the program, with a 100% job placement rate. More than 4,000 people subscribed, and 15,000 hours of RPA training were delivered. Viaflow made the program fully remote in 2020 to increase access. The initiative won awards for social impact and helped fill tech talent gaps.
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Automation Anywhere's Pathfinder program helped a technology solutions firm expand intelligent automation for both internal and customer benefits. The firm used... a 90-day action plan to drive innovative customer solution development. After automation, the company achieved $6 million in cost savings. The program enabled rapid citizen developer growth and improved process transparency. The firm strengthened its leadership in solving customer problems across security, information, and healthcare sectors.
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Automation Anywhere helped Ricoh automate 50 key business processes. Ricoh saved €100,000 per month and reduced 500 workdays monthly. The... company used intelligent automation to handle order processing, HR reporting, and customer service. Ricoh integrated Automation Anywhere with Oracle to standardize workflows. Employees now focus on more meaningful work, and Ricoh improved efficiency and customer support.
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Automation Anywhere helped Novatio Solutions automate customer support with AI agents. The AI reads emails, identifies issues, sets priorities, and... creates ServiceNow tickets. This reduced manual work and sped up response times. Over 2,300 support tickets are resolved monthly, all handled by AI. Email productivity increased tenfold. Novatio Solutions can now focus on solving real problems, not sorting messages.
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Automation Anywhere helped Juniper Networks automate its billing process. Juniper reduced manual work by 33% and cut billing cycle time... by 100%. The new automated portal lets them process invoices instantly, 24/7. This improved accuracy, reduced risk, and freed staff for more valuable work. Employees now focus on analysis instead of repetitive tasks. Customers get invoices faster, speeding up payments by two days.
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Automation Anywhere helped IQVIA automate complex data analysis and document processing. IQVIA achieved an 80% increase in patient data analysis... efficiency. Data entry and quality assurance costs dropped by up to 65%. The solution sped up adverse event detection by 30%. Teams now focus on higher-value clinical innovation tasks. Automation ensures data accuracy and regulatory compliance.
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Automation Anywhere helped Hitachi Vantara automate complex invoice processing. The company used AI-based document automation to extract data from semi-structured... invoices. This led to a 100% reduction in errors for procure-to-pay processes. Over 80,000 invoices were processed annually, with 75% of data handled automatically. Employees were freed from repetitive tasks and could focus on higher-value work. Hitachi Vantara automated 41 processes in the first phase, improving process quality and stability.
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HEDEHI Solutions used Automation Anywhere to automate the driver offboarding process. They combined AI and automation to analyze emails, update... SharePoint data, and send approval requests. This solution reduced manual work from 3 hours to 45 minutes. Processing speed increased by 75%. Data accuracy reached 100%. The company improved the overall driver offboarding experience.
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Automation Anywhere Document Automation helped a Fortune 500 data storage provider automate 20% of its order-to-cash process. In just five... weeks, the company reached 75% straight-through processing, four times faster than its previous OCR setup. The solution saved $350,000 in three months and freed up eight FTEs for higher-value work. The company can now scale robots on demand to handle order spikes and plans to automate more core business processes soon.
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Automation Anywhere helped Poclain Hydraulics deploy 30 intelligent automation bots. The company automated HR data collection and AR payment processes.... This saved hundreds of hours and achieved 100% accuracy. The finance team now saves 10 minutes per payment. Over 2,000 employees benefit from faster HR workflows. Employee satisfaction improved due to precise results.
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Oasis Investment used Automation Anywhere to centralize document processing for 52 companies. They automated the handling of 15,000 documents each... month, including 10,000 invoices. Manual workflows were replaced with AI-driven document automation and RPA. This led to a 50% increase in document processing capacity and 78% accuracy in data extraction. The company unified governance and improved auditability across all entities.
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Automation Anywhere's CoE Manager helped a Fortune 100 conglomerate automate over 230,000 hours of work. The company used RPA to... streamline 140 processes across 11 business functions. They achieved 95% bot efficiency and enabled 24/7 operations. The solution reduced costs and improved business performance. Real-time insights made it easy to track ROI and bot performance.
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Automation Anywhere helped Poclain Hydraulics deploy 30 intelligent automations. The company streamlined HR data imports and customer claims processing. They... achieved 100% accuracy in these processes. Automation saved 107 hours per year on claims and 100 hours on HR data. The HR automation saved three minutes per employee for 2,000 employees. The team now focuses on more complex work, improving employee satisfaction.
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Automation Anywhere helped Mantrac boost work efficiency by 85%. Mantrac automated customer payments and multi-brand invoice processing. The company saved... over 1,000 hours and 199 FTE days. Error rates dropped to zero. Automation enabled 24/7 data processing and easier decision-making. Mantrac plans to automate 10 more processes in a year.
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Automation Anywhere's CoE Manager helped a Fortune 100 conglomerate automate 230,000 hours of work. The company used real-time analytics to... track robot performance and business value. They automated nearly 140 processes across 11 business functions. Operations now run 24/7 with 95% robot efficiency. The solution reduced costs and increased revenue.
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Automation Anywhere helped GEA Group automate over 180 processes in their finance department. The company saved more than 6,000 hours... of labor and reduced operating costs by $400,000. GEA used digital assistants to handle invoice processing and reporting. They launched over 200 automation projects, speeding up deployment across 80 use cases. Automation improved efficiency and transformed the finance team's role.
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Eastman used Automation Anywhere to automate over 120 business processes. The company saved more than 20,000 hours each year by... deploying robots across finance, supply chain, and purchasing. Over 10 internal organizations now use automation. More than 300 employees participated in automation workshops. Eastman plans to expand automation to manufacturing and engineering teams.
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Automation Anywhere helped a top-25 US commercial bank automate its mortgage evaluation process in the US and India. The bank reduced... errors by 100% and shortened the mortgage cycle by 2.6 days. The appraisal process was also cut by 6.3 days. Automation led to faster approvals and higher customer satisfaction. The bank used RPA to streamline complex workflows and eliminate manual mistakes.
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Automation Anywhere helped KeyBank automate its anti-money laundering (AML) investigation process using AI. The solution analyzed suspicious activity reports from... email and SharePoint, extracting and validating key data. High-risk cases were escalated automatically to the AML team. This automation removed 105,000 manual touchpoints and automated over 400 processes. KeyBank improved compliance, reduced risk, and freed staff from repetitive tasks.
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Automation Anywhere's RPA and analytics platform helped a global investment bank cut new account processing time by 92%. The bank deployed... over 1,000 bots to automate customer onboarding and compliance workflows. CoE Manager provided transparency and access control, supporting regulatory compliance. The solution enabled fast scaling and secure data management. The bank manages more than $2.5 trillion in assets.
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Automation Anywhere helped a major Texas bank save $3. 5 million and 75,000 hours by automating high-volume processes. The bank...used Automation Anywhere to streamline dispute management, PPP loan processing, and KYC onboarding. They centralized automation with a center of excellence and integrated ServiceNow for ticketing. The solution improved compliance, accuracy, and customer experience across multiple locations. The bank also gained $1 million in dispute resolution and $400,000 from PPP automation.
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Automation Anywhere helped Shinhan Bank save over 1. 2 million hours each year by deploying 15,000 digital assistants to 14,000...employees. The "My Bot" initiative automated daily tasks, compliance monitoring, and loan reviews across the bank. Employees now use personal digital assistants in any application, boosting efficiency and compliance. More than 100,000 loan reviews are automated annually. This large-scale automation transformed Shinhan Bank’s culture and operations.
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Automation Anywhere helped a top-25 US commercial bank automate its mortgage evaluation process. The bank reduced errors by 100% and... cut mortgage cycle times by 2.6 days. Evaluation turnaround improved by 6.3 days. Teams became more collaborative and productive after automation. The solution replaced manual steps with automated workflows across multiple operational units.
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Automation Anywhere helped KeyBank automate over 400 processes for AML investigations. The AI-powered solution analyzes reports from email and SharePoint,... extracts key data, and flags high-risk cases for rapid review. This automation eliminated 105,000 manual tasks and improved regulatory compliance. KeyBank now delivers faster, more accurate reports and protects both the bank and its customers from financial threats.
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Automation Anywhere helped Bancolombia automate hundreds of banking processes. The bank saved 127,000 hours per year and reduced costs by... $19 million. Bancolombia achieved a 1300% ROI in the first year. Customer satisfaction scores improved. New revenue streams worth $7 million were created. The solution used bots to process structured and unstructured data, improving both front and back office operations.
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Automation Anywhere helped Petrobras automate legal and compliance workflows. The company used AI-driven document automation to extract and validate data... from complex legal documents. This reduced manual errors by 80% and achieved nearly 100% document accuracy. Petrobras recovered $2 million annually and improved audit readiness. The solution integrated with SAP and enabled faster decision-making across the business.
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Automation Anywhere helped Petrobras save $120 million in just three weeks. The company used generative AI and automation to transform... its tax department. Petrobras automated complex tax processes and reduced tax filing time from months to just three days. The team saw a 40% boost in efficiency and expects to save over $1 billion by year-end. This was the first time in 15 years they finished tax season without weekend overtime.
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Automation Anywhere helped a global energy company automate legal and compliance workflows. The company used AI agents and document automation... to process thousands of legal documents. They achieved nearly 100% document accuracy and recovered about $2 million each year. Human errors dropped by 80%. Deployment cycles now take less than 30 days. SAP integration improved data validation and compliance reporting.
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Automation Anywhere helped Petrobras automate legal and compliance workflows. They used document automation and AI agents to extract and validate... data from contracts and filings. This reduced manual errors by 80% and achieved near 100% document accuracy. Petrobras now recovers $2M annually and has audit-ready, standardized processes. Human oversight ensures accuracy and control in exception cases.
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Automation Anywhere helped Petrobras save $120 million in just 3 weeks. The company used generative AI and automation to process... complex tax data and comply with Brazil’s 150-page tax regulations. Petrobras’ tax department completed filings in 3 days, a first in 15 years. The solution increased efficiency by 40% and is expected to save over $1 billion by year-end.
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Automation Anywhere helped a global energy company transform its audit operations. The company automated document processing and audit workflows using... agentic automation and generative AI. This eliminated 90% of manual effort and saved $265,000 per year. The solution recovered 10,000 hours annually and redeployed five full-time staff. The company now has more reliable, scalable, and compliant audit processes.
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Automation Anywhere helped Granite Telecom automate over 80 business processes in just 9 months. The company saved $635,000 per month... and reduced 15,000 hours of manual work monthly. Granite's Center of Excellence team completed Automation Anywhere University training in 8 weeks and quickly deployed automation across departments. Automated tasks included document processing, collections, and business reporting. The project proved more successful than expected, driving major cost and time savings.
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Automation Anywhere helped a global telecommunications provider modernize operations with AI and automation. The company reduced onboarding time by 93%... and cut operating costs by 25%. Automation improved service speed and accuracy while maintaining strict security and governance. The solution scaled automation across finance, HR, IT, and customer service. The provider partnered with Google Cloud for a secure, cloud-based automation platform.
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Automation Anywhere helped a major North American telecom automate 102 processes. The company increased its collections notifications by 108 times,... sending 17,722 emails and 3,811 letters monthly. Automation saved $635,000 per month in manual labor costs. Automated credit checks and service management sped up customer onboarding. Employee engagement and digital transformation improved across the organization.
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Automation Anywhere helped Tata Sky automate finance, supply chain, and treasury processes. Tata Sky saved over 10,000 hours each year... by using robotic process automation. The company automated 17 processes with 5 bots, reaching a 98% transaction accuracy rate. Manual tasks like GST credit processing for travel were streamlined. Employees now spend more time on valuable work, boosting efficiency and accuracy.
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Automation Anywhere helped Granite Telecom save $635,000 each month. The company automated over 80 complex business processes in just nine... months. Employees used Automation Anywhere University to learn and launch their first automations in eight weeks. Automation included document processing, account reconciliation, and quote creation. Granite saved 15,000 work hours monthly and shifted focus to strategic projects. The automation platform enabled both IT and business teams to build solutions.
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Automation Anywhere helped a global telecommunications provider automate about 100 processes each year. The company used AI and cloud automation... to cut operating costs by 25%. They sped up onboarding by 93%. Manual data work dropped, and service delivery got faster. Security, governance, and human oversight stayed strong. The company now runs automation across finance, HR, IT, marketing, and sales.
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Automation Anywhere helped Newcastle upon Tyne Hospitals NHS save 7,000 hours each year with intelligent automation. The hospital used automation... to improve patient care and staff work-life balance. Automation streamlined repetitive HR and clinical tasks, freeing up time for patient services. The NHS team expanded automation across departments, reducing manual work and boosting efficiency. Staff could focus more on meaningful work, leading to better healthcare outcomes.
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Automation Anywhere helped a global healthcare leader save over $1 million and reduce manual work by 45,000 hours in one department. The company automated... finance, quality, IT, and pharmaceutical audit tasks. Data accuracy improved and costs dropped. Annual license fees fell by $55,000. Automation expanded across departments, speeding up onboarding and new use case evaluation. The company now uses a systematic approach to scale automation worldwide.
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Automation Anywhere RPA helped Northampton 병원 (NHS) monitor oxygen tank levels 24/7. The hospital saved 1,500 hours by automating this... process. Staff could focus on other important work. The bot provided instant, accurate updates and removed manual errors. The hospital eliminated critical risks and improved patient care during the pandemic.
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Automation Anywhere helped Newcastle upon Tyne Hospitals NHS Foundation Trust save 7,000 hours of work each year. The hospital automated... repetitive tasks in HR, occupational health, cancer information, and appointment scheduling. Staff gained two extra days to focus on patient care. The automation improved work-life balance and service quality. The hospital plans to automate more processes, including handling 10,000 discharges monthly.
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Automation Anywhere helped a global healthcare leader automate finance, quality, IT, and pharmacovigilance tasks. The company saved over $1 million... and 45,000 hours in one department alone. Automation improved data accuracy, compliance, and employee engagement. The solution reduced manual work, cut license costs by $55,000, and eliminated technical debt. The organization now explores generative AI for global operations.
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Automation Anywhere helped Synergy automate its billing exception process. Synergy reduced billing transaction time by 40%. The company saved $2.3... million in annual ROI. Automation handled over 179,000 billing exceptions each year. Synergy lowered third-party processing costs and improved efficiency.
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Jemena used Automation Anywhere to automate document processing for its $12B utility infrastructure. The company reduced invoice processing time from... 8 days to same-day. Automation handled 170,000 documents in 6 months, saving 12,000 hours in 5 months. Document accuracy reached 99.9%, and employee satisfaction improved by 87%. Jemena strengthened supplier relationships and gained better contract negotiation leverage.
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Automation Anywhere helped Eletrobras cut manual document review work by 90%. The company used generative AI and document automation to... save over 9,360 hours per year. Eletrobras automated 65,000 document audits annually, saving more than $277,000 each year. Staff now focus on strategic energy projects. Eletrobras strengthened its leadership in renewable energy with these automation tools.
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Automation Anywhere helped CPFL Energia automate 45 business processes in one year. The company saved 50 hours per day and... automated 155,000 transactions annually. Automation covered HR, finance, supply chain, and IT, letting teams focus on strategy and reducing errors. CPFL Energia improved productivity, cut operational risks, and increased customer satisfaction with RPA bots.
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Automation Anywhere helped AXIA Energia automate 65,000+ audit documents each year. The company used agentic automation and GenAI to handle... complex, non-standard formats and improve compliance. AXIA Energia eliminated 90% of manual audit effort, saving $265,000 and reclaiming 10,000 hours annually. The new system increased audit accuracy and reduced compliance risk. Audit now scales with business growth, not headcount.
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JBS used Automation Anywhere to automate 210 processes, saving $1 million and 125,000 hours. The company started with four processes... and quickly scaled up after seeing early results. Automation covered tasks like risk compliance, security provisioning, and price updates. JBS now has a citizen developer program with 30 members. The automation program expanded to international subsidiaries and aims for further growth.
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Automation Anywhere helped a top Japanese beverage company automate 600 processes. Over 850 citizen developers contributed to this digital transformation.... The company saved 300,000 hours annually by using AI-powered automation. Employees gained new skills and could automate their own tasks. The business saw faster process innovation and lower costs.
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Automation Anywhere helped Cargill automate 70% of its order processing using agentic AI. The solution reduced order handling time to... under one minute. Cargill saved between $10 million and $15 million per year with this automation. Employees now focus more on customer relationships instead of manual data entry. The company improved customer satisfaction and streamlined complex order management.
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Automation Anywhere helped Cargill automate 236 processes over 5 years. Cargill saved $19 million through intelligent automation. The company handled... 50,000 orders per year and improved vendor record management. Automation reduced manual work and increased efficiency in sourcing and order entry. Cargill found 700 new opportunities for automation during this journey.
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Automation Anywhere helped a medical device manufacturer automate 200 processes. The company saved 25,000 hours and $1.3 million per year.... Order processing became three times faster. Teams gained more power with AI automation. The company expanded automation across finance, operations, compliance, and HR.
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LifeScan used AI-based self-service to automate 65% of customer support requests. The company saved over $2.2 million in costs and... improved response speed for patients. Customer satisfaction increased by 70%. The AI agent reduced repetitive work for support agents. LifeScan now delivers faster, more personalized support worldwide.
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Automation Anywhere helped a medical device manufacturer save 1. 34 million dollars each year. The company automated 200 processes, cutting...order processing time by three times. Teams saved 25,000 work hours annually. Automation was used in finance, operations, compliance, and HR. The company grew automation by 145% in one year using AI-powered tools.
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LifeScan used AI-powered customer service to resolve 65% of support requests automatically. The company saved over $2.2 million and improved... patient satisfaction by 70%. AI agents now handle common questions and problems instantly, freeing human agents for complex cases. This change reduced wait times and repetitive workloads. Patients get faster, 24/7 help with a more personal touch.
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Mars used Automation Anywhere to deploy 475 digital workers. This saved the company 500,000 hours. Mars focused on intelligent automation... to improve business processes. The company launched 15 automation use cases in 2022. Automation made operations simpler and improved employee experience. Mars created 100 times more value through automation.
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Automation Anywhere helped a global toy and entertainment conglomerate automate over 2,000 processes. The company used Automation Co-Pilot and AI-powered... automation to improve HR reporting, financial budgeting, procure-to-pay, order-to-cash, and audit workflows. In 12 weeks, they reduced processing time by 90% and saved more than $13 million. The automation handled 2.8 million transactions and saved 241,000 hours. Employees shifted from manual data entry to higher-value tasks.
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Automation Anywhere helped a leading global athletic brand automate over 80 design tasks. The company saved more than 250,000 hours... by using intelligent automation. Designers could focus more on creative work instead of repetitive tasks. The digital assistant motivated and excited the team. The company plans to expand automation after this success.
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Mars used Automation Anywhere to deploy 475 digital assistants. This saved 500,000 hours for employees. The company multiplied value creation... by 100 times. Mars automated self-service offerings and streamlined operations. The automation center of excellence focused on performance and market expansion. The company plans to keep automating end-to-end processes.
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Automation Anywhere helped Maximus automate customer support and back-office processes. Maximus saved over $2.5 million per year by using intelligent... automation. The company now runs 39 automated processes and plans to expand to 100 next year. Automation reduced manual work in insurance claims, onboarding, and data entry. Maximus improved efficiency and can focus more on customer service.
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Automation Anywhere helped Maximus automate 39 business processes, saving over $2. 5 million each year. Maximus used intelligent automation for...tasks like expense reporting, employee provisioning, and client contact centers. Manual processes that took weeks now finish in under two days. Supervisors can focus more on performance management thanks to streamlined approvals. Maximus plans to double its automations next year, aiming for even greater efficiency.
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Automation Anywhere helped the city and county of Denver resolve 81% of IT tickets automatically using AI-powered self-service. Denver saved 79,000... user hours and improved employee satisfaction by 85%. The IT team now focuses on higher-value work instead of repetitive tasks. AI agents provide instant help for common IT issues, reducing wait times and boosting productivity. The automation solution supports Denver’s digital transformation goals.
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