Real-World Case Studies and Customer Success Stories with Advantage CSP

TD Bank wanted to increase community and member engagement and reach revenue goals using new digital tools. They used the... Advantage CSP social engagement solution with a gamification engine. This solution encouraged friendly competition among employees. Over 30,000 daily active users used the solution to promote environmental responsibility. TD Green Nation achieved over 14,500 acts of green. The program helped reduce paper consumption by 20% and lowered operating costs.
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The Canadian Bankers Association needed a better way to manage content for its many members. They used Advantage CSP's web... content solution to build three digital projects for different audiences. The platform helped them support both English and French content. They reduced content duplication and saved staff time by managing six digital properties in one solution. The new system made it faster and easier to launch new content and improved how they reached their audiences.
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Iridium needed a better way to manage its online business and support its global satellite network. They used Advantage CSP... Portal to build a new digital ecosystem and a dashboard for their customer care team. This dashboard helped the team share the status of all 66 satellites. Customers and partners could now find information easily and use new business tools. The changes made the customer care team more productive and reduced duplicate work.
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iDirect Government wanted to improve their sales process and digital presence. They used Advantage CSP to create a modern website... and a technical support portal. The solution included personalized experiences and better content management. Their global sales team now has a self-serve portal for customers and dealers. This reduced the work needed to support users. Customers and partners can now find products more easily with improved search.
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Hospice Palliative Care Ontario needed to simplify learning and certification for over 15,000 members. They wanted to improve client engagement... and provide better insights through a unified digital platform. They used Advantage CSP to deploy multiple portals with multi-tenant capabilities. They also built a Waste Management Tool and KPI Dashboard for better reporting. As a result, they improved user experience, personalization, and operational efficiency.
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The Royal College of Dental Surgeons of Ontario needed to help over 9,300 dentists meet strict regulatory and governance compliance. They used Advantage... CSP's web content tools to power several web properties and built a web-based assessment tool for compliance. The solution included smart features and reporting tools for easier management. Advantage CSP enabled 100% accuracy in data reporting and helped members reach compliance faster. Administrators spent less time verifying member requirements and audits.
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BILD wanted to make their work more efficient by moving away from paper processes. They used Advantage CSP to build... a digital system for their main site, awards, and programs. They digitized their annual awards event and automated the process. This helped BILD reach their business goals and create a better online experience. They also reduced costs and improved services for their members.
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CAAT Pension Plan wanted to support 65,000 members with a better digital platform. They used Advantage CSP's tools to make... content management easier for administrators. The platform helped target specific audiences and built financial tools for members. CAAT improved its information structure and made tools more accessible. This led to better member engagement and increased trust and transparency.
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Provision Coalition wanted to increase client engagement and give clients better insights. They used Advantage CSP to build a customer... website and client portal. They also created a Waste Management Tool and KPI Dashboard. This helped clients get better insights and reports. Clients improved their supply chain efficiency and had a better user experience.
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9 Story Media Group wanted to improve how they shared their kids and family programming. They used Advantage CSP to... build their website and a customer extranet. They also created an iPad app for their sales team to access and present media content. This made it easier for their team to use one set of tools and reach more customers. The solution helped them work faster and made updates simple.
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YWCA Toronto wanted to increase community and member engagement and reach revenue goals with new digital tools. They used Advantage... CSP to give administrators easy content tools and a unified platform. The solution included an integrated e-commerce system for online donations and digital services. This made managing content easier and improved engagement. YWCA Toronto also increased revenue and made their digital presence more accessible and mobile-friendly.
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CAHSS needed a digital platform to support their national animal health network. They wanted to improve how they share data... and manage information. Advantage CSP refreshed their brand and built a multi-site platform. The new tools made it easier for administrators and content creators. CAHSS now spends less time creating and sharing content. They can better communicate research and updates to their audience.
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CarJiffi wanted to make buying a car online easier for customers. They used Advantage CSP's Data Hub to combine payment,... trade-in, finance, and delivery steps into one simple process. Over half of the needed features were ready to use, so their team could focus on special needs. The new system made dealership operations more efficient and reduced extra steps. Customers now get clear prices and options, helping them trust the process.
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Capstone Infrastructure wanted to improve their digital platform for different audiences. They used Advantage CSP’s multi-site architecture to deliver custom... experiences. The new platform made the site faster and easier to use. It helped Capstone organize information better and improved how they share project details. It also reduced the time they spent creating and sharing content online.
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The Ontario Association of Architects needed a digital platform to serve its members and fulfill its role as a regulator. They used Advantage... CSP to create a public website, member portal, and micro-sites on one platform. Administrators got easy content tools and better processes. The new system unified information and improved engagement. The OAA also improved transparency and accessibility for its members and the public.
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Canna Farms wanted to improve their customer experience by bringing together many systems into one platform. They used Advantage CSP's... technology to create a unified digital presence. This helped them integrate their systems and gave administrators easy tools to manage content. The new platform made it easier to personalize and engage with different audiences. It also improved how they create, share, and manage content. The changes led to better user engagement and a smoother experience for both customers and staff.
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Mylan wanted to grow its market reach and strengthen its brand. They used Advantage CSP Health Portal to build a... health platform without technology or vendor restrictions. Mylan created the Health Coach program to help patients and encourage brand loyalty. They also built the Med Mentor app to help patients take their medications. The results included increased brand awareness, improved healthcare outcomes, and more sales through pharmacy partnerships.
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