Comparison Summary
This comparison report of Zoho CRM vs. Capsule CRM is based on a specific set of business needs and context. The comparison uses 23939 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Zoho CRM and Capsule CRM
Zoho CRM, Capsule CRM, HubSpot CRM, Hubspot Sales Hub, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Zoho CRM covers Engagement Management, Contact List Management with E-Mail, Lead Management, Communication Management with E-Mail, etc.
Capsule CRM focuses on Contact List Management, Engagement Management with E-Mail, Forecasting, Workflow Management, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Zoho CRM | Trust your sales to the CRM trusted by the world, Connect with your customers wherever they are
Build stronger customer relationships, make more sales and save time.
Age
1996
Financials
PRIVATE
Business Need
Total Processes
(we found evidences for)
130
53
Total Goals
(we found evidences for)
19
7
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Improve ROI
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Improve internal communications
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Grow market share
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Scale best practices
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Enter new markets internationally or locally
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Improve efficiency
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Launch new products
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Improve stakeholder relations
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Improve digital and social presence
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Improve consistency
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Build brand awareness
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Improve brand engagement
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Shorten ramp up time
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Improve visibility
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Establish thought leadership
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Increase customer life time value
- See 16 more
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Increase sales & revenue
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Acquire customers
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Enhance customer relationships
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Improve stakeholder relations
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Improve ROI
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Improve internal communications
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Scale best practices
- See 4 more
Top Channels
Channels Used
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e-mail
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phone calls
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social media
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website
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mobile
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offline
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point of sale
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mobile app
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chat
- See 6 more
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e-mail
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phone calls
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social media
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website
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mobile
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offline
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point of sale
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mobile app
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chat
- See 6 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
