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Yesware vs Channels: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Yesware vs. Channels is based on a specific set of business needs and context. The comparison uses 8128 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Yesware and Channels

Yesware, Channels, Cirrus Insight, Groove, etc., belong to a category of solutions that help Sales Engagement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Yesware covers Communication Management with E-Mail, Engagement Management with E-Mail, Sales Document Management with E-Mail, Lead Engagement with E-Mail, etc.

Channels focuses on Sales Call Management with Phone Calls, Helpdesk Management with Phone Calls, Communication Management with Phone Calls, Social Media Management, etc.

"The sales data we get from Yesware is invaluable. It allows us to easily inspect the sales cycle. determining the likelihood and timing of deals as well as uncovering specific coaching opportunities. " - Dominic Garabedian

"Channels is a no-brainer for customer service. It is as quick to implement as it could be and after the switch, we’ve had less confusion with how to service our customers and keep them happy. Also, amazing customer support! " - Piotr Wieczorek

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Yesware

Focus area

Yesware is better than Channels for

Software Failure Risk

  • medium

logo Channels

Focus area

Channels is better than Yesware for

Software Failure Risk

  • medium

About

All-in-One Toolkit for Sales Professionals with personalized outreach resulting in increased sales and customer engagement

Data powered Phone system that turns customer data into excellent service enabling customer engagement

Age

2010

2014

Financials

SERIES C

PRIVATE

Business Need

Total Processes
(we found evidences for)

83

31

Total Goals
(we found evidences for)

13

4

Top Processes

Evidences indicate better relative satisfaction


communication management

tracking & monitoring communications

sending & publishing communications


engagement management

engaging and following up

engaging with scheduling & cadence


campaign management

campaign monitoring

campaign analytics


sales document management

proposal & quote management

contract management




sales call management

meeting management

objection handling


workflow management


training & onboarding


generation of new leads


business development


social media management

social media analytics

engaging on social media



contact list management

creating contact list



content management

searching for content


account management


lead qualification

lead qualification: demographic

lead qualification: behavioural






conversion management



knowledge management


follower management



helpdesk management




loyalty management

identify target customers


pipeline management


talk track creation



rating and review management






lifetime value management


Top Goals

Goals Achieved

  • Acquire customers

  • Increase sales & revenue

  • Improve internal communications

  • Enhance customer relationships

  • Scale best practices

  • Improve ROI

  • Grow market share

  • Establish thought leadership

  • Launch new products

  • Build brand awareness

  • Enter new markets internationally or locally

  • Improve brand engagement

  • Improve efficiency

  • See 10 more
  • Improve efficiency

  • Increase sales & revenue

  • Acquire customers

  • Enhance customer relationships

  • See 1 more

Top Channels

Channels Used

  • phone calls

  • offline

  • mobile

  • e-mail

  • mobile app

  • video

  • events

  • trade shows

  • point of sale

  • on premises

  • channel partners

  • See 8 more
  • phone calls

  • offline

  • mobile

  • e-mail

  • mobile app

  • video

  • events

  • trade shows

  • point of sale

  • on premises

  • channel partners

  • See 8 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

high

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting