Thryv vs. Bitrix24: Comparing Best CRM Solutions 2026

Overview: Thryv and Bitrix24 as CRM Category solutions.

Thryv: Thryv provides software to help local businesses manage essential functions like CRM, marketing, and payment processing. It integrates contact management, appointment booking, and social media scheduling.

Bitrix24: Bitrix24 provides dozens of free tools for client management, tasks, projects, and customer support. Internal communications and e-commerce are also supported on this single platform.

This comparison of Thryv vs. Bitrix24 draws on 5991 Cuspera insights from customer stories. The use cases and topics below show where the two products overlap and where each one stands apart.

Both Thryv and Bitrix24 are commonly chosen for Client relationship management, Customer relationship tracking.

Thryv also supports Appointment scheduling automation, Appointment scheduling and reminders, Client communication management, Online presence management, etc.

Bitrix24 also supports Remote team collaboration and communication, Hotel booking and guest management, Client and sales management, Client, sales, and team management, etc.

Evidence shows that both products are used for Customer engagement, Project management, Customer relationship management, CRM, etc.

Thryv also covers Reputation management, Field service management, Social media management, CRM and client management, etc.

Bitrix24 also covers CRM implementation, Workflow automation, Collaboration, Team collaboration, etc.

Top use cases: Thryv vs Bitrix24

Use cases tied to Thryv and Bitrix24 from verified data sources. Click any use case for supporting evidences.

Thryv
Bitrix24
Shared by both · Use cases
Thryv Bitrix24

Top Capabilities: Thryv vs Bitrix24

Lengths: relative topic prominence (square-root scale) · Labels: comparison split. Click any item for supporting evidences.

Thryv
Shared
Bitrix24
Shared by both · Topics
Thryv only
Bitrix24 only

Deployed Industries: Thryv vs Bitrix24

Lengths: relative industry prominence (square-root scale) · Labels: comparison split. Click any item for supporting evidences.

Thryv
Shared
Bitrix24
Shared by both · Industries
Thryv only
Bitrix24 only

Deployed Market Segments: Thryv vs Bitrix24

Share of peer evidence by company size for Thryv and Bitrix24. Each product segments add up to 100%. Click any segment for supporting evidence.

Thryv 100%
Bitrix24 100%

Thryv and Bitrix24: Best activities based on customer satisfaction

Thryv in Action: Unique Activities

What Are the key features of Thryv for Social Media Management?
Thryv provides social media management capabilities including scheduling posts, responding to comments, and analyzing post performance. Users can manage multiple social media accounts from a single platform. A limitation of Thryv's social media management is that users may encounter issues with account linking and system updates.
"...Freeing up time!!!!. Scheduling, estimates, invoicing, social media posting, WEBSITE INTEGRATIONS, everything!!. Try it!!..." Peer review by Timothy and Tamara J, Owner, Legal Services
What solutions does Thryv provide for Communication Management?
Thryv enables businesses to manage customer interactions, run marketing campaigns, and schedule social media posts across various platforms. The platform facilitates online payments and website management. Thryv's social media posting capabilities are limited in customization options.
"...It took a long time to get up and running but, for our company, probably the most helpful part about the program was that they handled our social media posting...." Peer review by Courtney M, Estimator
What benefits does Thryv offer for Engagement Management?
Thryv facilitates client engagement by managing interactions, scheduling communications, and running targeted campaigns. It enables businesses to track appointments, nurture leads, and gain customer insights through data analytics. While Thryv provides robust capabilities, it may require significant commitment and learning to leverage its full potential.
"...The most helpful aspects to using Thryv are related to its integration between the website and customer engagement including the customer portal...." Peer review by Joseph B, Field Application Scientist
What Are the key features of Thryv for Contact List Management?
Thryv provides a comprehensive contact management system that includes customer data storage, lead nurturing through scheduled communications, and data analytics for customer insights. The platform allows users to manage contacts, schedule appointments, and interact with leads via email blasts. Thryv's contact list management capabilities are limited by occasional difficulties with uploading client information.
"...Made it much easier to contact clients and track information. ...." Peer review by Brandon T., President, Accounting

Bitrix24 in Action: Unique Activities

How efficiently Does Bitrix24 manage your Collaboration?
Bitrix24 facilitates collaboration through features such as instant messaging, video conferencing, task management, and document sharing. The platform is designed to streamline communication and teamwork across departments. While the software excels at collaboration, it may not be suitable for projects requiring robust editorial features.
"...It's a great platform for colleagues and teams to come together and collaborate on work...." Peer review by Charlotte S, Marketing & MIS Manager, Internet
What makes Bitrix24 ideal for Workflow Management?
Bitrix24 offers comprehensive workflow management capabilities that include project organization, task assignment, automation, and calendar-based scheduling. It provides a centralized platform for managing workflows, projects, and communication. Bitrix24's workflow management functionality is limited by its complex interface, which can be difficult to navigate for new users.
"...It allows to better manage the daily work flow, and the import of customer databases...." Peer review by Ariana Virginia G, Graphic Designer Internship

News

Latest Thryv news

Thryv Named to Selling Power Magazine's 60 Best Companies to Sell For 2026 List

Thryv has been recognized by Selling Power Magazine as one of the 60 Best Companies to Sell For in 2026. This marks the ninth consecutive year Thryv has earned this recognition, highlighting its commitment to empowering sales professionals through comprehensive onboarding, training, and AI-native technology.

25/08/2026 - source

Latest Bitrix24 news

Bitrix24 Enhances Subscription Management Tools to Improve Operational ...

Bitrix24 has updated its Subscription section to enhance subscription management tools, offering features like centralized plan oversight, usage tracking, and a new Apply Coupon feature. These updates aim to streamline operations, improve cost management, and provide flexibility for businesses. The platform also introduces a Trial mode for users to explore advanced features, supporting informed decision-making.

27/02/2026 - source