Overview: Thryv and Scratchpad as CRM Category solutions.

Both Thryv and Scratchpad offer unique CRM solutions tailored to different business needs. Thryv excels in strengthening social and digital presence, catering primarily to large enterprises in consumer services and construction sectors, with robust social media and communication tools. Scratchpad is ideal for enterprises in tech and finance, focusing on forecasting, pipeline management, and efficient sales processes. Each product boasts distinct vendor support options, aligning with varying operational demands.

Thryv: Thryv provides software to help local businesses manage essential functions like CRM, marketing, and payment processing. It integrates contact management, appointment booking, and social media scheduling.

Scratchpad: Scratchpad, the AI-powered workspace for sales teams, eliminates stale spreadsheets and process struggles. Loved by sales teams with 1,400 reviews and a 4.8-star rating on G2.

Thryv and Scratchpad: Best Use cases based on the customer satisfaction data

Key Capabilities Supported

Thryv supports essential activities such as social media management, communication management, and content management. These capabilities are crucial for large enterprises looking to enhance their social media presence. read more →

Scratchpad facilitates forecasting and workflow management, with a strong focus on pipeline and opportunity management, which supports businesses in optimizing sales processes. read more →

Business Goals

Thryv helps achieve goals like improving digital and social presence and enhancing customer relationships. This aligns with enterprises aiming to expand their reach and maintain strong customer connections. read more →

Scratchpad focuses on scaling best practices and improving ROI. This is suited for enterprises seeking to maximize efficiency and profitability. read more →

Core Features

Key features of Thryv include comprehensive analytics, integration with various tools, and privacy and data management solutions, tailored for large consumer service sectors. read more →

Scratchpad offers training and onboarding, robust custom reporting, and extensive data import/export capabilities, meeting the needs of tech-savvy industries. read more →

Vendor Support

Thryv provides 24/7 support, coupled with phone, chat, and email support, catering to large enterprises requiring consistent communication assistance. read more →

Scratchpad has strong support for training and onboarding, along with 24/7 support and multiple communication channels, ideal for enterprises needing specialized assistance. read more →

Segments and Industries

Thryv predominantly serves large enterprises in consumer services and construction, indicating its strength in sectors needing broad customer engagement. read more →

Scratchpad serves enterprise and large markets in industries like computer software and IT, reflecting its fit for tech-oriented and operationally dynamic businesses. read more →

Operational Alignment

Thryv aligns with workflows requiring high social media interaction and content management, fitting well within enterprises prioritizing digital engagement strategies. read more →

Scratchpad integrates with operations needing structured forecasting and pipeline tracking, beneficial for tech industries aiming for precise sales management. read more →