Thryv vs. Barantum CRM: Comparing Best CRM Solutions 2026

Overview: Thryv and Barantum CRM as CRM Category solutions.

Thryv: Thryv provides software to help local businesses manage essential functions like CRM, marketing, and payment processing. It integrates contact management, appointment booking, and social media scheduling.

Barantum CRM: Barantum-CRM adalah aplikasi CRM terbaik di Indonesia untuk manajemen sales dan penjualan bisnis. Fitur lengkap dan kemudahan penggunaan menjadi keunggulannya.

This comparison of Thryv vs. Barantum CRM draws on 2160 Cuspera insights from customer stories. The use cases and topics below show where the two products overlap and where each one stands apart.

Both Thryv and Barantum CRM are commonly chosen for Customer communication management.

Thryv also supports Appointment scheduling automation, Appointment scheduling and reminders, Client communication management, Online presence management, etc.

Barantum CRM also supports Customer service call center management, Lead management and tracking, Omnichannel customer service management, Student communication automation, etc.

Evidence shows that both products are used for Customer engagement, Customer relationship management, Field data collection, Lead management.

Thryv also covers Reputation management, Field service management, CRM, Social media management, etc.

Barantum CRM also covers Sales management, Contact center management, Omnichannel communication, Customer service management, etc.

Top use cases: Thryv vs Barantum CRM

Use cases tied to Thryv and Barantum CRM from verified data sources. Click any use case for supporting evidences.

Thryv
Barantum CRM
Shared by both · Use cases
Thryv Barantum CRM

Top Capabilities: Thryv vs Barantum CRM

Lengths: relative topic prominence (square-root scale) · Labels: comparison split. Click any item for supporting evidences.

Thryv
Shared
Barantum CRM
Shared by both · Topics
Thryv only
Barantum CRM only

Deployed Industries: Thryv vs Barantum CRM

Lengths: relative industry prominence (square-root scale) · Labels: comparison split. Click any item for supporting evidences.

Thryv
Shared
Barantum CRM
Shared by both · Industries
Thryv only
Barantum CRM only

Deployed Market Segments: Thryv vs Barantum CRM

Share of peer evidence by company size for Thryv and Barantum CRM. Each product segments add up to 100%. Click any segment for supporting evidence.

Thryv 100%
Barantum CRM 100%

Thryv and Barantum CRM: Best activities based on customer satisfaction

Thryv in Action: Unique Activities

How does Thryv facilitate Social Media Management?
Thryv provides social media management capabilities including scheduling posts, responding to comments, and analyzing post performance. Users can manage multiple social media accounts from a single platform. A limitation of Thryv's social media management is that users may encounter issues with account linking and system updates.
"...I also do not have to worry about keeping up with my companies social media accounts...." Peer review by John H, manager, Automotive
How efficiently Does Thryv manage your Communication Management?
Thryv enables businesses to manage customer interactions, run marketing campaigns, and schedule social media posts across various platforms. The platform facilitates online payments and website management. Thryv's social media posting capabilities are limited in customization options.
"...Social content posting and phone call recordings. ...." Peer review by John D., Owner, Automotive
How can Thryv optimize your Engagement Management Workflow?
Thryv facilitates client engagement by managing interactions, scheduling communications, and running targeted campaigns. It enables businesses to track appointments, nurture leads, and gain customer insights through data analytics. While Thryv provides robust capabilities, it may require significant commitment and learning to leverage its full potential.
"...representative got to know our business and me personally, followed up on all questions, and has checked in multiple times to make certain everything is running as expected...." Peer review by Richard D., Office Manager/Plumber, Construction

Barantum CRM in Action: Unique Activities

How efficiently Does Barantum CRM manage your Helpdesk Management?
Barantum's Helpdesk Management capabilities empower support teams to work collaboratively and resolve customer issues quickly. nThe cloud-based platform provides solutions for managing customer relationship and call center operations. nBarantum is a trusted solution for hundreds of Indonesian businesses and it offers integrated CRM and Call Center Applications.
"...Barantum Call Center Empower your support team to work together and resolve customer issues faster...." Barantum | Simple Customer Engagement Software | Barantum CRM, Barantum Call Center
How efficiently Does Barantum CRM manage your Contact List Management?
Barantum CRM helps manage contacts and relationships. You can import, enrich, and track contacts and conversations. The system allows you to record activities and view detailed customer profiles.
"Barantum CRM Call Center helped SiCepat Ekspres improve their call center efficiency by 45%. SiCepat faced problems with their old on-premise system, including limited data management and reporting. They switched to Barantum in 2018 for a cloud-based solution with better customization and maintenance. The new system made it easier to analyze agent productivity and manage customer service. SiCepat now uses Barantum for both call center and sales teams, leading to better service and business growth." https://www.barantum.com/id/case-study/sicepat

News

Latest Thryv news

Thryv Named to Selling Power Magazine's 60 Best Companies to Sell For 2026 List

Thryv has been recognized by Selling Power Magazine as one of the 60 Best Companies to Sell For in 2026. This marks the ninth consecutive year Thryv has earned this recognition, highlighting its commitment to empowering sales professionals through comprehensive onboarding, training, and AI-native technology.

25/08/2026 - source