Barantum CRM: Product updates, Customer stories, and Insights | 2026 Cuspera

Barantum WhatsApp API helped Perguruan Tinggi Ma'had Aisyah speed up their information services by 85%. The school used to struggle with WhatsApp Business because only one person could use the number... at a time. With Barantum's WhatsApp Official Centang Hijau, many users can access the same number. This made team coordination much easier. The verified WhatsApp account also increased trust with students and parents. The team now uses features like message broadcasting and analytics to improve communication.
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Barantum CRM helped Trit Indonesia improve field sales team management. Before using Barantum, the team struggled to track activities and relied on Excel. After implementation, data entry became easi...er and schedules more organized. The check-in feature ensured real visits and better monitoring. Team performance in visits improved by up to 80%. Discipline in field visits increased by 50%.
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Barantum CRM helped AnterAja centralize all business data in one place. Before Barantum, teams worked with scattered files and no unified system. With Barantum, AnterAja standardized processes for sa...les and after sales support. The CRM improved productivity and made collaboration easier. AnterAja now manages leads and customer service more effectively using Barantum's features.
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Barantum Omnichannel Chat helped Klinik SehatQ improve customer service speed and quality by up to 80%. Before Barantum, the team managed messages manually, causing uneven productivity. Barantum auto...mated message assignment and provided detailed analytics. The reporting and chat traffic analysis features made work scheduling easier. The team now handles messages faster and more efficiently. Fast support from Barantum and user-friendly features led Klinik SehatQ to continue using the platform.
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Barantum helped PT Etos Indonusa manage their customer database in one system. Before Barantum, ETOS did not use a special system for customer data. As ETOS grew, they needed better ways to handle mo...re customers and complaints. Barantum made it easy to track and serve customers across all branches. The system is user-friendly and improved team productivity and efficiency. ETOS uses features like greeting messages and WhatsApp Broadcast to reach customers and send promotions.
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Barantum CRM helped PT Kompas Gramedia Xpress organize their logistics operations. The company struggled with manual follow-ups and poor data analysis. Barantum's system improved activity tracking, d...eal management, and ticket management. The call center feature streamlined customer calls. Productivity and customer service improved with accurate data and better usability.
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