Barantum CRM Overview

Barantum's CRM solution offers an integrated platform combining CRM, chat, and call center functionalities. This tool is tailored for businesses aiming to enhance sales and customer service. The software supports business growth by providing a comprehensive suite of features that streamline communication and operational workflows. Unique to Barantum is its inclusion of WhatsApp API, which facilitates direct and efficient customer interaction, a critical advantage in markets where WhatsApp is a primary communication channel. This integration allows businesses to manage customer relations and inquiries seamlessly, contributing to improved digital engagement and customer satisfaction.

Use Cases

Customers recommend Helpdesk Management, Onboarding, Contact List Management, as the business use cases that they have been most satisfied with while using Barantum CRM.

Other use cases:

  • Social Media Analytics
  • Collaboration
  • Pipeline Management
  • Conversion Management
  • Lead Qualification
  • Deal Management
  • Promotion Management
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Barantum CRM.

Other priorities:

  • Acquire Customers
See all business priorities See less business priorities

Barantum CRM Use-Cases and Business Priorities: Customer Satisfaction Data

Barantum CRM works with different mediums / channels such as Phone Calls. and Chat.

Reviews

"...Cloud-based platform for businesses that provides solutions for the management of CRM and call center operations...." Peer review from Barantum

Barantum CRM, belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Barantum-CRM adalah aplikasi CRM terbaik di Indonesia untuk manajemen sales dan penjualan bisnis. Fitur lengkap dan kemudahan penggunaan menjadi keunggulannya.

Popular Business Setting

for Barantum CRM

Top Industries

  • Internet
  • Real Estate
  • Media Production

Popular in

  • Small Business

Barantum CRM is popular in Internet, Real Estate, and Media Production and is widely used by Small Business,

Barantum CRM Customer wins, Customer success stories, Case studies

How can Barantum CRM enhance your Helpdesk Management process?

How does Barantum CRM facilitate Contact List Management?

What Are the key features of Barantum CRM for Collaboration?

Perguruan Tinggi Ma'had Aisyah - Education

Barantum WhatsApp API helped Perguruan Tinggi Ma'had Aisyah speed up their information services by 85%. The school used to struggle with WhatsApp Business because only one person could use the number... at a time. With Barantum's WhatsApp Official Centang Hijau, many users can access the same number. This made team coordination much easier. The verified WhatsApp account also increased trust with students and parents. The team now uses features like message broadcasting and analytics to improve communication.

Read on →

Trit Indonesia - Retail

Barantum CRM helped Trit Indonesia improve field sales team management. Before using Barantum, the team struggled to track activities and relied on Excel. After implementation, data entry became easi...er and schedules more organized. The check-in feature ensured real visits and better monitoring. Team performance in visits improved by up to 80%. Discipline in field visits increased by 50%.

Read on →

AnterAja - Transportation/Trucking/Railroad

Barantum CRM helped AnterAja centralize all business data in one place. Before Barantum, teams worked with scattered files and no unified system. With Barantum, AnterAja standardized processes for sa...les and after sales support. The CRM improved productivity and made collaboration easier. AnterAja now manages leads and customer service more effectively using Barantum's features.

Read on →

Klinik SehatQ - Hospital & Health Care

Barantum Omnichannel Chat helped Klinik SehatQ improve customer service speed and quality by up to 80%. Before Barantum, the team managed messages manually, causing uneven productivity. Barantum auto...mated message assignment and provided detailed analytics. The reporting and chat traffic analysis features made work scheduling easier. The team now handles messages faster and more efficiently. Fast support from Barantum and user-friendly features led Klinik SehatQ to continue using the platform.

Read on →

PT Etos Indonusa - Consumer Services

Barantum helped PT Etos Indonusa manage their customer database in one system. Before Barantum, ETOS did not use a special system for customer data. As ETOS grew, they needed better ways to handle mo...re customers and complaints. Barantum made it easy to track and serve customers across all branches. The system is user-friendly and improved team productivity and efficiency. ETOS uses features like greeting messages and WhatsApp Broadcast to reach customers and send promotions.

Read on →

PT Kompas Gramedia Xpress - Transportation/Trucking/Railroad

Barantum CRM helped PT Kompas Gramedia Xpress organize their logistics operations. The company struggled with manual follow-ups and poor data analysis. Barantum's system improved activity tracking, d...eal management, and ticket management. The call center feature streamlined customer calls. Productivity and customer service improved with accurate data and better usability.

Read on →

Barantum CRM Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.58/5

Read Reviews (8)
Analytics

4.29/5

Read Reviews (7)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.58/5

Read Reviews (8)
Analytics

4.29/5

Read Reviews (7)

Software Failure Risk Guidance

?

for Barantum CRM

Top Failure Risks for Barantum CRM

PT. Barantum Teknologi Digital Profile

Company Name

PT. Barantum Teknologi Digital

Company Website

https://www.barantum.com

HQ Location

Jln. Daan Mogot 1 Blok B No. 8 Grogol, Jakarta Barat, 11470

Employees

51-200

Social

Financials

NA