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Compare Thanx Software vs Touchpoint

Comparison Summary

For Thanx Software vs Touchpoint comparison, Our AI algorithm looked at 2481 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Thanx Software and Touchpoint to solve their respective business needs.

Pros and cons of Thanx Software and Touchpoint

Thanx Software is more suited to businesses that require Engagement Management and Loyalty Management with Mobile where as Touchpoint is focused towards Helpdesk Management with Mobile and Engagement Management with Mobile .

Both Thanx Software and Touchpoint are Customer Loyalty Management software, peers recommend Thanx Software for loyalty management where as Touchpoint is more known for helpdesk management .

logo Thanx Software

Focus area

Thanx Software is better than Touchpoint for

Software Failure Risk

  • low

logo Touchpoint

Focus area

Touchpoint is better than Thanx Software for

Software Failure Risk

  • medium

About

CRM and digital engagement platform to maximize digital revenue and engage top customers

Touchpoint.io | POS solution offers robust control, rich reporting, and rapid

Financials

SERIES B

SERIES B

Business Need

Total Processes
(we found evidences for)

41

33

Total Goals
(we found evidences for)

12

4

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


loyalty management

customise loyalty program

identify target customers

create engagement based loyalty

track program performance


customer feedback management

measuring customer satisfaction

measuring net promoter score


lifetime value management


campaign management


reputation management


communication management

sending & publishing communications


rating and review management


segmentation and targeting



social media management

engaging on social media


sales incentive management


personalized marketing


contact list management



content management



generation of new leads


touchpoint management


helpdesk management


membership management



training & onboarding



payment management



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Improve ROI

  • Increase customer life time value

  • Improve brand engagement

  • Enter new markets internationally or locally

  • Build brand awareness

  • Grow market share

  • Launch new products

  • Scale best practices

  • Improve digital and social presence

  • See 9 more
  • Acquire customers

  • Enhance customer relationships

  • Enter new markets internationally or locally

  • Increase sales & revenue

  • See 1 more

Top Channels

Channels Used

  • mobile

  • e-mail

  • mobile app

  • phone calls

  • offline

  • user generated content

  • blogs

  • social media

  • Facebook

  • newsletter

  • trade shows

  • website

  • point of sale

  • events

  • promotions

  • See 12 more
  • mobile

  • e-mail

  • mobile app

  • phone calls

  • offline

  • user generated content

  • blogs

  • social media

  • Facebook

  • newsletter

  • trade shows

  • website

  • point of sale

  • events

  • promotions

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting