Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Improve internal communications
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Acquire customers
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Enhance customer relationships
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Enter new markets internationally or locally
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Improve digital and social presence
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Top Channels
Channels Used
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e-mail
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chat
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website
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phone calls
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video
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mobile
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social media
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Facebook
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support groups
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e-mail
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chat
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website
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phone calls
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video
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mobile
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social media
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Facebook
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support groups
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