cuspera logo CUSPERA

Compare Tawk.to vs HappyFox Live Chat

Comparison Summary

For Tawk.to vs HappyFox Live Chat comparison, Our AI algorithm looked at 2082 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Tawk.to and HappyFox Live Chat to solve their respective business needs.

Pros and cons of Tawk.to and HappyFox Live Chat

Tawk.to is more suited to businesses that require Engagement Management with Chat and Contact List Management with Website where as HappyFox Live Chat is focused towards Helpdesk Management with Chat and Contact List Management with Chat .

Both Tawk.to and HappyFox Live Chat are Live Chat software, peers recommend Tawk.to for communication management and social media management where as HappyFox Live Chat is more known for helpdesk management .

logo Tawk.to

Focus area

Tawk.to is better than HappyFox Live Chat for

Software Failure Risk

  • low

logo HappyFox Live Chat

Focus area

HappyFox Live Chat is better than Tawk.to for

Software Failure Risk

  • low

About

Monitor and chat with the visitors on your website, mobile app or from..

Live chat software that brings your apps to ...

Financials

SEED

PRIVATE

Business Need

Total Processes
(we found evidences for)

37

21

Total Goals
(we found evidences for)

9

3

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


communication management

sending & publishing communications

tracking & monitoring communications


contact list management

creating contact list


social media management

social media analytics


generation of new leads



customer feedback management

measuring customer satisfaction


conversion management


training & onboarding


knowledge management


helpdesk management




lifetime value management


content management



products & pricelist management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve internal communications

  • Enter new markets internationally or locally

  • Grow market share

  • Improve digital and social presence

  • Improve efficiency

  • Improve visibility

  • See 6 more
  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

Top Channels

Channels Used

  • chat

  • e-mail

  • website

  • Slack

  • mobile

  • mobile app

  • phone calls

  • offline

  • on premises

  • See 6 more
  • chat

  • e-mail

  • website

  • Slack

  • mobile

  • mobile app

  • phone calls

  • offline

  • on premises

  • See 6 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

No Data

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Migration Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Business Setting