Livezilla Customer Support Overview
This is a summary of the comprehensive capabilities and benefits of Livezilla Customer Support based on over 2633 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Livezilla Customer Support, Clickdesk, Tawk.to, Pure Chat, HappyFox Live Chat, etc., all belong to a category of solutions that help Live Chat. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Livezilla Customer Support is right for your needs? Our Cuspera AI engine can evaluate how Livezilla Customer Support fits your specific business needs, industry, and context. Get your personalized assessment report today.
Livezilla Customer Support supports business activities such as:
- Helpdesk Management
- Communication Management
- Contact List Management
- Engagement Management
- Sales Document Management
Livezilla Customer Support can help you with many business goals, such as Enhance Customer Relationships, Acquire Customers, Increase Sales & Revenue, Improve Internal Communications, Improve Efficiency, etc. It can help manage these activities if you use Social Media Chat Website etc. for these needs. As a solution, Livezilla Customer Support's capabilities include Ticketing, Personalization, Alerts: Popups & Notifications, etc.
Livezilla Customer Support was founded in 2009. Internet Vertical is its biggest customer base.
Reviews
"...it is a very good software for live chat for the companies to do business and more helpful, it is a multi website support usefull for helpdesk and others a swe;;...." Peer review by Fuadul M, IT MANAGER
Cuspera Reviews
31 buyers and buying teams have used Cuspera to assess how well Livezilla Customer Support solved their Live Chat needs. Cuspera uses 2633 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Live Chat needs.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using Livezilla Customer Support.
Use Cases
Peers recommend Helpdesk Management , Communication Management , Contact List Management , as the business use cases that they have been most satisfied while using Livezilla Customer Support.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Helpdesk Management with Social Media, Chat, Website, E-Mail, Twitter and Facebook |
4.78/5 ★ |
"...it is a very good software for live chat for the companies to do business and more helpful, it is a multi website support usefull for helpdesk and others a swe;;...." Peer review by Fuadul M, IT MANAGER |
| Communication Management with Chat, E-Mail, Social Media and Website |
4.74/5 ★ |
"...The best thing is that we can monitor all messages, respond in real time, customers can leave us mails, everything is super practical!...." Peer review by Administrator |
| tracking & monitoring communications |
4.94/5 ★ |
"...LiveZilla is not only a live chat software, it is also a real-time visitor monitor and a help desk with a ticket system that integrates emails, facebook messages and twitter messages, visitor monitoring allows me to better study my customers and potential customers...." Peer review by Darien M, Sales Representative, Internet |
| sending & publishing communications |
3.71/5 ★ |
"...I mean that it does not entangle you with a a lot of unnecessary options when the user only wants to send a simple message, in addition, its interface is not at all complicated which does not "make" the customers...." Peer review by Willam B, Consultant |
| Contact List Management with Chat |
4.81/5 ★ |
"...For us, the best thing about Livezilla is having the capacity to talk live with and specifically contact our clients...." Peer review by Horace j, Human Resources Manager |
| PEER EXPERIENCES | |
|---|---|
| Helpdesk Management with Social Media, Chat, Website, E-Mail, Twitter and Facebook |
4.78/5 ★ |
"...it is a very good software for live chat for the companies to do business and more helpful, it is a multi website support usefull for helpdesk and others a swe;;...." Peer review by Fuadul M, IT MANAGER |
|
| Communication Management with Chat, E-Mail, Social Media and Website |
4.74/5 ★ |
"...The best thing is that we can monitor all messages, respond in real time, customers can leave us mails, everything is super practical!...." Peer review by Administrator |
|
| tracking & monitoring communications |
4.74/5 ★ |
| sending & publishing communications |
4.74/5 ★ |
| Contact List Management with Chat |
4.81/5 ★ |
"...For us, the best thing about Livezilla is having the capacity to talk live with and specifically contact our clients...." Peer review by Horace j, Human Resources Manager |
|
22+ more Business Use Cases
Our AI advisor, Wyz, harnessed 2633 insights from peers and experts to help you assess how these Livezilla Customer Support use cases fit your Live Chat needs.
Frequently Asked Questions(FAQ)
for Livezilla Customer Support
What is Livezilla Customer Support?
What is Livezilla Customer Support used for?
What are the top features of Livezilla Customer Support?
Who uses Livezilla Customer Support?
What are Livezilla Customer Support alternatives?
Where is Livezilla Customer Support located?
Popular Business Setting
for Livezilla Customer Support
Top Industries
- Internet
- Information Technology and Services
- Telecommunications
Popular in
- Small Business
- Mid Market
- Enterprise
Peers used Livezilla Customer Support to Enhance customer relationships and Acquire customers
Livezilla Customer Support Alternatives
Peer and Expert Opinion on Features
for Livezilla Customer Support
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Ticketing | Read Reviews (163) |
| Personalization | Read Reviews (59) |
| Alerts: popups & Notifications | Read Reviews (33) |
| Live monitoring | Read Reviews (16) |
| Dashboard | Read Reviews (16) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Ticketing | Read Reviews (163) |
| Personalization | Read Reviews (59) |
| Alerts: popups & Notifications | Read Reviews (33) |
| Live monitoring | Read Reviews (16) |
| Dashboard | Read Reviews (16) |
IT and Other Capabilities
for Livezilla Customer Support
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (179) |
| Data Export | Read Reviews (114) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (179) |
| Data Export | Read Reviews (114) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (427) |
| Email Support | Read Reviews (74) |
| Phone Support | Read Reviews (61) |
| 24/7 Support | Read Reviews (771) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (427) |
| Email Support | Read Reviews (74) |
| Phone Support | Read Reviews (61) |
| 24/7 Support | Read Reviews (771) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (11) |
| Custom Reports | Read Reviews (143) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (11) |
| Custom Reports | Read Reviews (143) |
Software Failure Risk Guidance
?for Livezilla Customer Support
Overall Risk Meter
Top Failure Risks for Livezilla Customer Support
Vendor Profile Details
HQ Location
Ekkehardstraße 10, 78224 Singen
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