cuspera logo CUSPERA

Compare Survicate vs SatisMeter

Comparison Summary

For Survicate vs SatisMeter comparison, Our AI algorithm looked at 4248 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Survicate and SatisMeter to solve their respective business needs.

Pros and cons of Survicate and SatisMeter

Survicate is more suited to businesses that require Collecting Feedback with E-Mail and Engaging Conversational Surveys with E-Mail where as SatisMeter is focused towards Collecting Feedback with Promotions and Communication Management with E-Mail .

logo Survicate

Focus area

Survicate is better than SatisMeter for

Software Failure Risk

  • low

logo SatisMeter

Focus area

Software Failure Risk

  • low

About

Customer feedback tool to understand the prospects better

Customer feedback tool using Net Promoter Score to understand the customer journey

Financials

SEED

SEED

Business Need

Total Processes
(we found evidences for)

66

31

Total Goals
(we found evidences for)

13

7

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring net promoter score

measuring customer satisfaction


engagement management

engaging and following up


generation of new leads


communication management

sending & publishing communications


helpdesk management


contact list management

enriching contact list

creating contact list


campaign management

campaign monitoring

campaign analytics


knowledge management



training & onboarding


lead qualification



products & pricelist management


rating and review management



workflow management



sales document management

contract management


content management


loyalty management

customise loyalty program

identify target customers



social media management

social media analytics


lifetime value management




business development



segmentation and targeting



relationship management


revenue cycle management


conversion management



calendar management



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve ROI

  • Improve internal communications

  • Increase customer life time value

  • Build brand awareness

  • Enter new markets internationally or locally

  • Scale best practices

  • Improve efficiency

  • Improve digital and social presence

  • Launch new products

  • Grow market share

  • See 10 more
  • Enhance customer relationships

  • Launch new products

  • Acquire customers

  • Improve internal communications

  • Grow market share

  • Enter new markets internationally or locally

  • Increase sales & revenue

  • See 4 more

Top Channels

Channels Used

  • promotions

  • e-mail

  • offline

  • chat

  • point of sale

  • mobile

  • website

  • mobile app

  • Slack

  • events

  • trade shows

  • video

  • See 9 more
  • promotions

  • e-mail

  • offline

  • chat

  • point of sale

  • mobile

  • website

  • mobile app

  • Slack

  • events

  • trade shows

  • video

  • See 9 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Migration Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Business Setting